--- title: "Alamo Termite & Pest Control Review" description: "Alamo Termite & Pest Control has a Handshake Score of 7.6 out of 10, ranking #87 of 164 in the West. It has 3,695 Google reviews averaging 4.8." url: "https://handshakereviews.com/companies/alamo-termite-and-pest-control" markdown_url: "https://handshakereviews.com/companies/alamo-termite-and-pest-control.md" updated: "2026-11-05" site: "Handshake D2D News & Reviews" --- # Alamo Termite & Pest Control Review By [Uri Mittelman](https://handshakereviews.com/authors/uri-mittelman.md), Editor · Research and verification: Handshake Research Desk · Updated November 5, 2026 · Verified October 27, 2026 Review · [Is it legit?](https://handshakereviews.com/companies/alamo-termite-and-pest-control/legit.md) Alamo Termite & Pest Control ranks #87 of 164 in the West, with a Handshake Score of 7.6 out of 10. This page draws on 39 public sources retrieved October 27, 2026, and the record was verified on October 27, 2026. The sources are listed at the end. ## At a glance - Rank and score: #87 of 164 in the West, Handshake Score 7.6 out of 10; data confidence medium. - Door-to-door selling: not found in our research (badge “N/A”; this is not proof the company never sells door to door). - Ownership: independent. - Headquarters: Fort Worth, Texas. - Founded: 1993. - Services on its record: general pest, termite, bed bug, rodent, roach, bee removal, mosquito, flea & tick, critter/wildlife, commercial pest control, ant, fire ant, scorpion. - Record verified October 27, 2026. - Legal name: ALAMO PEST MANAGEMENT LLC. - Website: https://alamopest.com ## How we scored it Handshake Score: 7.6 out of 10, #87 of 164 in the West. Each factor is scored from 0 to 10; every point added or taken away is listed with the fact behind it. - Customer satisfaction (weight 38.89%, nominal 35%): 9.3/10 - Google 4.82 across 3,695 West reviews - Other platforms 4.68/5 (Facebook 4.7) - Blended 4.82/5: 97.1% Google, 2.9% other platforms (27 other-platform reviews, 0.7% of the 3,695 Google reviews; the full 40% needs 10%, 370) - Complaint record (weight 11.11%, nominal 10%): 8.5/10 - 5 BBB complaints in 3 yrs ÷ 3,695 (West (all in Texas) Google review total across the 4 listings (2,440 + 514 + 407 + 334)) = 1.4 per 1,000 → 8.5 - Sales and contract fairness (weight 16.67%, nominal 15%): 7.5/10 - Customer accounts of terms misstated at the sale (2 documented) (−1) - Unpublished contract & cancellation terms (−1.5) - Licensing and compliance (weight 16.67%, nominal 15%): 10.0/10 - Legal and regulatory record (weight 16.67%, nominal 15%): 10.0/10 - Workplace score (weight 10%): not scored (< 20 employee reviews) - Weighted average of the factors above: 9.1/10. - Review volume −0.8: 3,695 of 5,000 Google reviews. - Verification depth −0.4: 27 of 250 other reviews · 1 of 20 employee reviews. - Locations −0.3: 7 of 10 locations. - Handshake Score: 7.6/10. ## What customers say - Alamo Termite & Pest Control has 3,695 Google reviews across 4 West listings, averaging 4.8. - BBB (Fort Worth, Texas (BBB Heart of Texas main file)): 1.0/5, 1 review, retrieved October 27, 2026 - BBB (Carrollton, Texas (BBB serving North Central Texas file)): rating not shown, 0 reviews, retrieved October 27, 2026 - Facebook (Fort Worth, Texas company page (company-wide; the company…): rating not shown, 27 reviews, retrieved October 27, 2026 - Yelp (Unspecified Alamo Termite & Pest Control Yelp listing…): 3.6/5, 88 reviews, retrieved October 27, 2026 ## Better Business Bureau - Its BBB profile shows an A+ grade and 5 complaints in the last three years. - BBB accredited. - BBB customer reviews: Average not shown from 1 review. - Retrieved October 27, 2026. ## Contracts and sales practices - Door-to-door badge: N/A. - Sales notes: No door-to-door evidence found: no summer or D2D sales recruiting, no field-sales job posts (Indeed shows no open jobs), and no review, complaint, Nextdoor or Reddit item describing Alamo reps knocking on doors (one search for door-to-door/summer sales returned nothing about Alamo). Sales described in the record happen by phone, web form and through technicians on service visits (a 2024 BBB complainant was upsold to the Defender plan by the technician during a visit he had booked). An Indeed review under “Alamo Pest Management LLC” describes daily sales quotas, but it is from Marietta, Georgia and probably belongs to a different Alamo. Badge: not found. - Published prices: Defender Plan from $52/month with a $179 starter fee; Defender Plus (adds termite coverage, weep-hole mesh, yard fire-ant control, annual termite inspection) from $82/month. - Company FAQ: not all pest control requires a contract; Alamo offers no-contract options, including one-time services or flexible recurring plans. - Recurring service is quarterly with automatic scheduling and monthly payments. - The Terms and Conditions (effective May 21, 2026) govern services, not only website use: they bind anyone who schedules, purchases or receives services. - Terms: recurring plans are charged to the customer’s payment method on the agreed billing schedule. - Terms: appointment cancellations or rescheduling need 24 hours’ notice (this concerns appointments, not ending a plan). - Terms (read in full, sections 1-10): no arbitration clause, class-action waiver, minimum term, auto-renewal clause, early-cancellation fee or plan-cancellation method. The only dispute-related clause caps liability at the amount paid for the service. - Company BBB reply (07/17/2024): a written cancellation letter alone does not cancel; customers in the first year of the agreement owe fees under paragraph 12 (a) and (c) of the service agreement. No amount stated. The signed service agreement itself is not published. - Company BBB reply (07/03/2024): the customer’s agreement states monthly billing in three places, one initialed; the customer must keep paying monthly “as per paragraph 12, subsection c”. - BBB complaint (09/15/2025, Fort Worth file): customer says she canceled by email with 30 days’ notice on 5/29/25 and was billed three more months; company replied the request “was not a finalization of the contract” and later offered a refund discussion. - A Carrollton Google reviewer refers to an annual pest control contract (consumer mention, not company terms). ## Licensing and registrations - Status and expiry are as the issuing agency’s record showed them on the date retrieved. - Texas · Texas Department of Agriculture (TDA) Structural Pest Control Service · Commercial business license (categories PTLWCS), ALAMO PEST MANAGEMENT LLC (DBA as legal name), Tarrant County; operator Joshua J West; responsible certified applicator Jay A Robinson; former SPCB number 14135; first issued 03/18/2010, renewed 02/28/2026 · no. 0566165 · status: Listed in TDA current-licenses report (active), file dated 26 Oct 2026 · expires 02/28/2027 · note: This is the only current TDA commercial business license found under “Alamo” for this company (searched legal name, DBA, operator and applicator). TDA requires a business license for each business location; no separate license rows were found for the Dallas, Carrollton, McKinney, Plano, Southlake or North Fort Worth offices. TDA technician and apprentice reports list employees registered to 0566165, e.g. owner Joshua J West. - Texas · Texas Comptroller of Public Accounts (Franchise Tax Account Status; Texas Secretary of State registration) · Business registry: Texas limited liability company (state of formation Texas), registered agent Joshua J. West · no. SOS file 0801224644; taxpayer 32041127351 · status: Right to Transact Business in Texas: ACTIVE; SOS Registration Status: ACTIVE (record as of October 27, 2026) ## Legal and regulatory record - Only resolved government actions count toward the score. Summaries are our researchers’ wording of the source. - [COMPLAINT RECORD, a count or summary of complaints, not findings; not counted in the legal score] October 27, 2026 · BBB Heart of Texas · complaint-summary: BBB Heart of Texas file for Alamo Termite & Pest Control, 3200 S Main St, Fort Worth (main file; alternate name Alamo Pest Management LLC): 5 complaints in the last 3 years, 0 in the last 12 months; all 5 displayed complaints have a business response (4 Answered, 1 Resolved). Topics: billing after a cancellation request (2025), unhappy service and price change (2025), scheduling of a termite inspection (2025, resolved), monthly vs quarterly billing dispute (2024), a disputed collections account (2024). Accredited since 6/17/2026, rating A+. No pattern-of-complaints alert shown. - [COMPLAINT RECORD, a count or summary of complaints, not findings; not counted in the legal score] October 27, 2026 · BBB serving North Central Texas · complaint-summary: BBB serving North Central Texas file for Alamo Termite & Pest Control, 2225 E Belt Line Rd Ste 301, Carrollton (file opened 8/24/2022): not accredited, rating A+, 0 complaints, 0 reviews. ## Mentions, awards and claims ### Mentions - [Alamo Termite & Pest Control Opens New Office in McKinney](https://www.pctonline.com/news/alamo-termite-and-pest-control-opens-new-office-in-mckinney-texas/) (PCT Online (Pest Control Technology) · January 22, 2024 · trade-press): Announces the McKinney office opening, described as the company’s fourth Texas location after Fort Worth, Dallas and Carrollton; quotes owner Josh West. - [Pest Control : r/FortWorth](https://www.reddit.com/r/FortWorth/comments/1dt9y6c/pest_control/) (Reddit r/FortWorth · about 2 years before October 27, 2026 · reddit): In a 2-year-old r/FortWorth request for pest control recommendations, a (now deleted) user names Alamo Termite & Pest Control among other companies suggested. - [Alamo Termite & Pest Control (company profile)](https://pitchbook.com/profiles/company/281121-49) (PitchBook · directory): Profile preview: Dallas-Fort Worth pest control provider, founded 1993, private, latest deal a $300K debt financing. ## On Reddit - Reddit hasn’t been searched for this company yet. ## Locations - States with a location on file: Texas. - Cities: Fort Worth, Texas, Dallas, Texas, Carrollton, Texas, McKinney, Texas, Plano, Texas, Southlake, Texas. ## What we couldn’t verify Overall confidence in this score: Medium, 6 of 11 points. [How confidence is set](https://handshakereviews.com/how-we-review#confidence). What keeps it from rating higher: - 11 independent websites cited (25 or more earns a point). - 3,695 western US Google reviews behind customer satisfaction (10,000 or more earns full points). - Verifier rated the customer reviews medium (high earns a point). - Verifier rated the legal and regulatory record medium (high earns a point). Verifier’s confidence by section: Identity high; Licensing high; Legal and regulatory medium; Customer reviews medium; BBB high; Employee reviews medium; Mentions medium; Sales model medium. ### Gaps in the record - Google low-rated reviews not readable: Maps shows only “most relevant” reviews and the sort menu did not offer Lowest rating; Google excerpts are therefore all positive. - Yelp business page (yelp.com/biz/alamo-termite-and-pest-control-fort-worth) returned HTTP 403; the Yelp rating (3.6 from 88) is known only from a search snippet and is not scored. - Angi, HomeAdvisor, Thumbtack: site-restricted searches returned no Alamo Termite & Pest Control profile; not found. Trustpilot has no page for alamopest.com (Trustpilot “page could not be found”). GuildQuality profile has no reviews. Nextdoor Fort Worth page shows recommendations from neighbors about other companies only; no rating. - Glassdoor, RepVue, Comparably: no profile for this company found in searches (results were other “Alamo” employers). Employee reviews total 2 on Indeed (one probably a different Georgia employer), so Workplace is not scored. - TDA licensing: only one current commercial business license (0566165, Tarrant County) was found for seven offices (Fort Worth, North Fort Worth, Southlake, Dallas, Carrollton, McKinney, Plano). TDA requires a license per business location; the other offices may be licensed under a name not matched or may not be separately licensed. Not determined; recorded as a gap, no deduction. - Older enforcement history is not published there. - Courts and AG: CourtListener case-law searches for “Alamo Termite” and “Alamo Pest Management” returned no results; the RECAP hit for “Alamo Pest Management” is a vendor name in WeWork Inc. bankruptcy conflict lists (D.N.J. 23-19865), not a case against this company, and the entity is unconfirmed. No Texas AG action found in searches (Texas publishes no complaint dataset). No free statewide Texas trial-court search exists, so Tarrant/Dallas/Collin county civil filings were not checked. - OSHA establishment search returned a human-verification check page (HTTP 405, “Let’s confirm you are human”); workplace-safety records not checked. - Fort Worth Magazine “Best of Fort Worth” award (6 years, company claim) not verified on fwtx.com: site-restricted searches returned nothing for Alamo. Kept as a claim only. - The signed service agreement (referred to in BBB replies as having a paragraph 12 on first-year cancellation fees) is not published; its term, renewal, cancellation-channel, fee amount and dispute terms are unknown. - A MapQuest listing shows “Alamo Termite & Pest Control” at 272 Saddleback Rd, Rhome, Texas (search snippet). The address is not on the company site or in Google listings; not added as a location. - Facebook individual recommendations were not readable without login beyond one; the 92% (27) figure is page-wide. - Reddit thread r/FortWorth 1dt9y6c returned a “Prove your humanity” human-verification check to the automated browser; the mention rests on the search snippet only. - Searches used: 38 of 40. - The phone numbers shown on alamopest.com office pages change between fetches (call-tracking), so the site-only offices’ phones are as captured on October 27, 2026; addresses re-confirmed live. - The Indeed Fort Worth reviews page and the Indeed jobs page now return a verification page (HTTP 403). The Yelp figures and the r/FortWorth mention remain search-snippet only (unchanged, not scored). ### Open questions None recorded. ## Common questions about Alamo Termite & Pest Control ### Is Alamo Termite & Pest Control licensed in Texas? Alamo Termite & Pest Control holds a current company pesticide license in Texas. Statuses are as each state agency showed them on the date retrieved. [Licensing record](https://handshakereviews.com/companies/alamo-termite-and-pest-control.md) · [Is Alamo Termite & Pest Control legit?](https://handshakereviews.com/companies/alamo-termite-and-pest-control/legit.md) ### Does Alamo Termite & Pest Control sell door to door? Our research didn’t establish that Alamo Termite & Pest Control sells door to door. That isn’t proof that it never knocks. [Sales evidence](https://handshakereviews.com/companies/alamo-termite-and-pest-control.md) ### What is Alamo Termite & Pest Control’s BBB rating? Alamo Termite & Pest Control’s BBB profile shows an A+ grade and 5 complaints in the last three years. [BBB record](https://handshakereviews.com/companies/alamo-termite-and-pest-control.md) ### Does Alamo Termite & Pest Control charge a cancellation fee? Our record has no confirmed cancellation fee amount. We found no published contract or cancellation terms. [Contract terms](https://handshakereviews.com/companies/alamo-termite-and-pest-control.md) ### How does Alamo Termite & Pest Control rank? Alamo Termite & Pest Control ranks #87 of 164 in the West, with a Handshake Score of 7.6 out of 10 (Medium confidence). Strongest: licensing and compliance (10.0/10). Weakest: sales and contract fairness (7.5/10). [How we scored it](https://handshakereviews.com/companies/alamo-termite-and-pest-control.md) · [Full rankings](https://handshakereviews.com/rankings/pest-control-west.md) ### Has Alamo Termite & Pest Control faced government actions? No resolved government actions count against Alamo Termite & Pest Control in our scoring. [Legal and regulatory record](https://handshakereviews.com/companies/alamo-termite-and-pest-control.md) ### Where does Alamo Termite & Pest Control have locations? Our record lists 7 locations for Alamo Termite & Pest Control in Texas. It appears in our area rankings for Dallas, Fort Worth and Plano. [Locations](https://handshakereviews.com/companies/alamo-termite-and-pest-control.md) · [Best pest control in the Dallas area](https://handshakereviews.com/pest-control/dallas.md) · [Best pest control in the Fort Worth area](https://handshakereviews.com/pest-control/fort-worth.md) · [Best pest control in the Plano area](https://handshakereviews.com/pest-control/plano.md) ## Pest control in Texas - [#27 of 58 in Texas](https://handshakereviews.com/rankings/pest-control-texas.md): [Fort Worth area](https://handshakereviews.com/pest-control/fort-worth.md), [Plano area](https://handshakereviews.com/pest-control/plano.md), [Dallas area](https://handshakereviews.com/pest-control/dallas.md) ## Similar companies in Texas - [Preventive Pest Control (Houston)](https://handshakereviews.com/companies/preventive-pest-control-houston.md) · #25 of 58 · State Score 8.1 · [Is it legit? (Preventive Pest Control (Houston))](https://handshakereviews.com/companies/preventive-pest-control-houston/legit.md) - [All U Need Pest Control](https://handshakereviews.com/companies/all-u-need-pest-control.md) · #26 of 58 · State Score 8.0 · [Is it legit? (All U Need Pest Control)](https://handshakereviews.com/companies/all-u-need-pest-control/legit.md) - [Romney Pest Control](https://handshakereviews.com/companies/romney-pest-control.md) · #28 of 58 · State Score 7.8 · [Is it legit? (Romney Pest Control)](https://handshakereviews.com/companies/romney-pest-control/legit.md) - [J&J Exterminating](https://handshakereviews.com/companies/j-and-j-exterminating.md) · #29 of 58 · State Score 7.8 · [Is it legit? (J&J Exterminating)](https://handshakereviews.com/companies/j-and-j-exterminating/legit.md) ## Sources 39 distinct pages, numbered in the order they appear in the record. Dates are when our researchers retrieved each page. 1. [Company website](https://alamopest.com) — alamopest.com · Company facts · retrieved October 27, 2026 2. [comptroller.texas.gov](https://comptroller.texas.gov/taxes/franchise/account-status/search/32041127351) — Company facts · retrieved October 27, 2026 3. [alamopest.com](https://alamopest.com/contact-us) — Company facts · retrieved October 27, 2026 4. [pitchbook.com](https://pitchbook.com/profiles/company/281121-49) — Company facts · retrieved October 27, 2026 5. [alamopest.com](https://alamopest.com/about) — Company facts · retrieved October 27, 2026 6. [bbb.org](https://www.bbb.org/us/tx/ft-worth/profile/pest-control/alamo-termite-pest-control-0825-235961280) — Company facts · retrieved October 27, 2026 7. [pctonline.com](https://www.pctonline.com/news/alamo-termite-and-pest-control-opens-new-office-in-mckinney-texas/) — Company facts · retrieved October 27, 2026 8. [bbb.org](https://www.bbb.org/us/tx/ft-worth/profile/pest-control/alamo-termite-pest-control-0825-235961280/complaints) — Contracts and sales · retrieved October 27, 2026 9. [indeed.com](https://www.indeed.com/cmp/Alamo-Pest-Management-LLC-1/jobs) — Contracts and sales · retrieved October 27, 2026 10. [alamopest.com](https://alamopest.com/about/faq) — Contracts and sales · retrieved October 27, 2026 11. [alamopest.com](https://alamopest.com/terms-and-conditions) — Contracts and sales · retrieved October 27, 2026 12. [google.com](https://www.google.com/maps?cid=6072590540489332488) — Contracts and sales · retrieved October 27, 2026 13. [Google — Fort Worth, Texas](https://www.google.com/maps?cid=15196425572105379350) — google.com · Customer reviews · retrieved October 27, 2026 14. [Google — Dallas, Texas](https://www.google.com/maps?cid=14690279128633618456) — google.com · Customer reviews · retrieved October 27, 2026 15. [Google — McKinney, Texas](https://www.google.com/maps?cid=14176602606675025216) — google.com · Customer reviews · retrieved October 27, 2026 16. [BBB — Fort Worth, Texas (BBB Heart of Texas main file)](https://www.bbb.org/us/tx/ft-worth/profile/pest-control/alamo-termite-pest-control-0825-235961280/customer-reviews) — bbb.org · Customer reviews · retrieved October 27, 2026 17. [BBB — Carrollton, Texas (BBB serving North Central Texas file)](https://www.bbb.org/us/tx/carrollton/profile/pest-control/alamo-termite-pest-control-0875-91322901/customer-reviews) — bbb.org · Customer reviews · retrieved October 27, 2026 18. [Facebook — Fort Worth, Texas company page (company-wide; the company operates only in Texas)](https://www.facebook.com/alamopest/reviews) — facebook.com · Customer reviews · retrieved October 27, 2026 19. [Yelp — Unspecified Alamo Termite & Pest Control Yelp listing (shown in a Yelp Dallas termite search)](https://www.yelp.com/biz/alamo-termite-and-pest-control-fort-worth) — yelp.com · Customer reviews · retrieved October 27, 2026 20. [Yelp — Unspecified Alamo Termite & Pest Control Yelp listing (shown in a Yelp Dallas termite search)](https://www.yelp.com/search?find_desc=Termite&find_loc=Dallas%2C+TX) — yelp.com · Customer reviews · retrieved October 27, 2026 21. [Yelp — Unspecified Alamo Termite & Pest Control Yelp listing (shown in a Yelp Dallas termite search)](https://www.yelp.com/search?find_desc=Pest+Control+Services&find_loc=Fort+Worth%2C+TX) — yelp.com · Customer reviews · retrieved October 27, 2026 22. [Yelp — Unspecified Alamo Termite & Pest Control Yelp listing (shown in a Yelp Dallas termite search)](https://www.yelp.com/search?cflt=pest_control&find_loc=Dallas%2C+TX+75206) — yelp.com · Customer reviews · retrieved October 27, 2026 23. [Alamo Termite & Pest Control](https://www.bbb.org/us/tx/carrollton/profile/pest-control/alamo-termite-pest-control-0875-91322901) — bbb.org · BBB · retrieved October 27, 2026 24. [BBB](https://www.bbb.org/us/tx/carrollton/profile/pest-control/alamo-termite-pest-control-0875-91322901/complaints) — bbb.org · BBB · retrieved October 27, 2026 25. [BBB](https://www.bbb.org/search?find_country=USA&find_text=Alamo%20Termite%20%26%20Pest%20Control&find_type=Name&page=1) — bbb.org · BBB · retrieved October 27, 2026 26. [Texas Department of Agriculture (TDA) Structural Pest Control Service](https://texasagriculture.gov/Portals/0/Reports/PIR/spcs_commercial_business.csv) — texasagriculture.gov · Licensing and registrations · retrieved October 27, 2026 27. [Texas Department of Agriculture (TDA) Structural Pest Control Service](https://texasagriculture.gov/Portals/0/Reports/PIR/spcs_technicians.csv) — texasagriculture.gov · Licensing and registrations · retrieved October 27, 2026 28. [Indeed (employee reviews)](https://www.indeed.com/cmp/Alamo-Termite-&-Pest-Control/reviews) — indeed.com · Workplace · retrieved October 27, 2026 29. [Indeed (employee reviews)](https://www.indeed.com/cmp/Alamo-Pest-Management-LLC-1/reviews) — indeed.com · Workplace · retrieved October 27, 2026 30. [Pest Control : r/FortWorth](https://www.reddit.com/r/FortWorth/comments/1dt9y6c/pest_control/) — reddit.com · Mentions, awards and claims · retrieved October 27, 2026 31. [Fort Worth, Texas location](https://alamopest.com/locations/pest-control-fort-worth) — alamopest.com · Locations · retrieved October 27, 2026 32. [Dallas, Texas location](https://alamopest.com/locations/pest-control-dallas) — alamopest.com · Locations · retrieved October 27, 2026 33. [Carrollton, Texas location](https://alamopest.com/locations/pest-control-carrollton) — alamopest.com · Locations · retrieved October 27, 2026 34. [McKinney, Texas location](https://alamopest.com/locations/pest-control-mckinney) — alamopest.com · Locations · retrieved October 27, 2026 35. [Plano, Texas location](https://alamopest.com/locations/pest-control-plano) — alamopest.com · Locations · retrieved October 27, 2026 36. [Southlake, Texas location](https://alamopest.com/locations/pest-control-southlake) — alamopest.com · Locations · retrieved October 27, 2026 37. [Fort Worth, Texas location](https://alamopest.com/locations/pest-control-north-fort-worth) — alamopest.com · Locations · retrieved October 27, 2026 38. [alamopest.com](https://alamopest.com/privacy-policy) — Other · retrieved October 27, 2026 39. [comptroller.texas.gov](https://comptroller.texas.gov/taxes/franchise/account-status/search/30118206439) — Other · retrieved October 27, 2026 _Markdown version of https://handshakereviews.com/companies/alamo-termite-and-pest-control. 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