---
title: "How do I cancel Alta Pest Control, and is there a cancellation fee?"
description: "As of October 14, 2026, customers of Alta Pest Control report contract terms starting at 12 months and early-cancellation fees such as $250. Customers report being required to cancel by phone. Three customer accounts describe terms misstated at the sale. Its sales and contract fairness score is 4.5 out of 10."
url: "https://handshakereviews.com/companies/alta-pest-control/cancel"
markdown_url: "https://handshakereviews.com/companies/alta-pest-control/cancel.md"
updated: "2026-10-14"
site: "Handshake D2D News & Reviews"
---

# How do I cancel Alta Pest Control, and is there a cancellation fee?

By [Uri Mittelman](https://handshakereviews.com/authors/uri-mittelman.md), Editor · Research and verification: Handshake Research Desk · Updated October 14, 2026

**Answer:** As of October 14, 2026, customers of Alta Pest Control report contract terms starting at 12 months and early-cancellation fees such as $250. Customers report being required to cancel by phone. Three customer accounts describe terms misstated at the sale. Its sales and contract fairness score is 4.5 out of 10.

## What the record says about cancelling Alta Pest Control

Company terms and statements first, then customers’ reports. Each links to its source; quotes are the source’s exact words.

- Customer reviews and complaints (location not shown) describe 18-month contracts and early-cancellation fees mostly in the roughly $150-$500 range; Alta often waived or reduced fees after BBB complaints. Consumer allegations, not company terms. (sources [23](https://www.bbb.org/us/tx/pflugerville/profile/pest-control/alta-pest-control-0825-1000187296/customer-reviews)) Quote: “When the salesperson came to my home, I was told that the agreement was for 12 months and that there was NO early cancellation fee. ... I was suddenly told that I owed $385 because I had supposedly signed an 18-month contract as part of a "special offer."”
- Complaint describes being required to cancel verbally with an account specialist even after written cancellation, then a cancellation-fee invoice and a debt-collector letter; Alta waived the fee and said it would clear the collection. (sources [20](https://www.bbb.org/us/tx/pflugerville/profile/pest-control/alta-pest-control-0825-1000187296/complaints)) Quote: “July 20th I receive a reply to my cancellation from REMOVEDand also a text message stating that they require a Verbal confirmation with an account specialist in order to proceed with my cancellation or else my account will remain active.”
- Spokane-profile Angi reviewer (March 2023) reports a $300 cancellation fee and monthly billing after the salesman said he would be billed 4 times for 4 treatments (consumer allegation). (sources [18](https://www.angi.com/companylist/us/wa/spokane/alta-pest-control-reviews-10063966.htm)) Quote: “The kid salesman told me they ... bill me 4 times for 4 treatments ... being billed monthly and cannot exit early due to a $300 cancellation fee.”

## In customers’ words

Excerpts cited for the minimum term, fee or cancellation method, quoted exactly.

- Quote: “Bad service, surprise billing. They signed me up for an annual program for a one-time fee. ... I canceled via email, they said they needed it verbally. You call the number and it just rings and rings. Meanwhile they charge late fees, early termination fees, and threaten collections.” _1 star · BBB · national (HQ profile; Spokane Valley profile shows same aggregate) · 08/04/2026 · M. C._ [Read on the site](https://www.bbb.org/us/tx/pflugerville/profile/pest-control/alta-pest-control-0825-1000187296/customer-reviews)
- Quote: “After over a year of service the issue still exists and they want me to pay $250 to get out of my contract. I do not recommend there services.” _1 star · BBB · national (HQ profile; Spokane Valley profile shows same aggregate) · 07/28/2026 · Jennifer M._ [Read on the site](https://www.bbb.org/us/tx/pflugerville/profile/pest-control/alta-pest-control-0825-1000187296/customer-reviews)
- Quote: “They lied to my wife during the sales process, said we could cancel any time, when we tried to cancel because we sold our home they hit us with a $400 cancellation fee. They use high pressure sales to get you to sign up and do an average job at best.” _1 star · BBB · national (HQ profile; Spokane Valley profile shows same aggregate) · 10/06/2026 · Watson B._ [Read on the site](https://www.bbb.org/us/tx/pflugerville/profile/pest-control/alta-pest-control-0825-1000187296/customer-reviews)

## How it affects the Handshake Score

Sales and contract fairness is 15% of the Handshake Score. It starts at 10 and loses points for each item below. Alta Pest Control’s score on this factor: 4.5 out of 10.

- 12-month minimum term (sources [13](https://www.bbb.org/us/tx/pflugerville/profile/pest-control/alta-pest-control-0825-1000187296/complaints?page=15), [23](https://www.bbb.org/us/tx/pflugerville/profile/pest-control/alta-pest-control-0825-1000187296/customer-reviews)) _Counted in the score: −1_
- Early-cancellation fee $250 (sources [18](https://www.angi.com/companylist/us/wa/spokane/alta-pest-control-reviews-10063966.htm), [23](https://www.bbb.org/us/tx/pflugerville/profile/pest-control/alta-pest-control-0825-1000187296/customer-reviews)) _Counted in the score: −2_
- Phone-only cancellation (sources [20](https://www.bbb.org/us/tx/pflugerville/profile/pest-control/alta-pest-control-0825-1000187296/complaints), [23](https://www.bbb.org/us/tx/pflugerville/profile/pest-control/alta-pest-control-0825-1000187296/customer-reviews)) _Counted in the score: −0.5_
- Customer accounts of terms misstated at the sale (3 documented) (sources [18](https://www.angi.com/companylist/us/wa/spokane/alta-pest-control-reviews-10063966.htm), [23](https://www.bbb.org/us/tx/pflugerville/profile/pest-control/alta-pest-control-0825-1000187296/customer-reviews)) _Counted in the score: −2_

## Related

- [Alta Pest Control review](https://handshakereviews.com/companies/alta-pest-control.md)
- [Is Alta Pest Control legit?](https://handshakereviews.com/companies/alta-pest-control/legit.md)
- [Best pest control in the Seattle area](https://handshakereviews.com/pest-control/seattle.md)
- [Best pest control in the Spokane area](https://handshakereviews.com/pest-control/spokane.md)
- [Best pest control in the Tri-Cities](https://handshakereviews.com/pest-control/tri-cities.md)
- [Pacific Northwest pest control rankings](https://handshakereviews.com/rankings/pest-control-pacific-northwest.md)

## Sources

Numbered as in the full source list of the [Alta Pest Control review](https://handshakereviews.com/companies/alta-pest-control.md). Dates are when our researchers retrieved each page.

13. [bbb.org](https://www.bbb.org/us/tx/pflugerville/profile/pest-control/alta-pest-control-0825-1000187296/complaints?page=15) — Contracts and sales · retrieved October 11, 2026
18. [angi.com](https://www.angi.com/companylist/us/wa/spokane/alta-pest-control-reviews-10063966.htm) — Contracts and sales · retrieved October 11, 2026
20. [bbb.org](https://www.bbb.org/us/tx/pflugerville/profile/pest-control/alta-pest-control-0825-1000187296/complaints) — Contracts and sales · retrieved October 11, 2026
23. [bbb.org](https://www.bbb.org/us/tx/pflugerville/profile/pest-control/alta-pest-control-0825-1000187296/customer-reviews) — Contracts and sales · retrieved October 11, 2026

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