---
title: "Aptive Pest Control Review"
description: "#18 in Pacific Northwest pest control. Aptive Pest Control has 19,879 Google reviews across 11 PNW listings, averaging 4.6. Its company-wide BBB profile shows an A+ grade and 1,326 complaints in the last three years."
url: "https://handshakereviews.com/companies/aptive-pest-control"
markdown_url: "https://handshakereviews.com/companies/aptive-pest-control.md"
updated: "2026-10-11"
site: "Handshake News & Reviews"
---

# Aptive Pest Control Review

By the Handshake Research Desk · Verified October 11, 2026

Aptive Pest Control ranks #18 in our Pacific Northwest pest control rankings, with a Handshake Score of 6.0 out of 10.

This page draws on 62 public sources retrieved between October 11, 2026 and October 12, 2026, and the record was verified on October 11, 2026. The sources are listed at the end.

## At a glance

- Rank and score: #18 in our Pacific Northwest pest control rankings, Handshake Score 6.0 out of 10; data confidence medium.
- Door-to-door selling: yes, per sourced sales evidence.
- Ownership: PE-backed, parent Citation Capital (majority stake, announced Aug 27, 2024).
- Headquarters: Provo, Utah.
- Founded: 2015.
- Services on its record: general pest, ants, spiders, cockroaches, rodents, wasps, fleas, ticks, flies, snails.
- Record verified October 11, 2026.
- Legal name: Aptive Environmental, LLC.
- Website: https://aptivepestcontrol.com

## How we scored it

Handshake Score: 6.0 out of 10, #18 in Pacific Northwest pest control. Each factor is scored from 0 to 10; every point added or taken away is listed with the fact behind it.

- Customer satisfaction (weight 37.5%, nominal 30%): 5.8/10
  - Google 4.58 across 19,879 PNW reviews
  - Other platforms 2.99/5 (Trustpilot 4.4, Trustpilot 4.3, Trustpilot 4.5, Trustpilot 3.7, Trustpilot 3.7, BBB reviews 1.5 company-wide)
  - Blended 3.94/5
- Complaint record (weight 20%): not scored
  - Complaint factor not scored: BBB totals (1,326 complaints in 3 yrs, grade A+) are company-wide and can’t be fairly compared to a PNW customer base; remaining weights renormalized
- Sales and contract fairness (weight 25%, nominal 20%): 4.5/10
  - 12-month minimum term (−1)
  - Early-cancellation fee $199 (−2)
  - Mandatory arbitration / class-action waiver (−0.5)
  - Customer accounts of terms misstated at the sale (1 documented) (−1)
  - Customer accounts of reps ignoring no-soliciting signs or knocking late (8 documented) (−1)
- Licensing and compliance (weight 18.75%, nominal 15%): 9.0/10
  - Advertised license number doesn’t check out: Washington 106925 advertised as Aptive’s Commercial Applicator license; WSDA shows its Commercial Applicator status Invalid (‘not a designated Commercial Applicator for any company’) (−1)
- Legal and regulatory record (weight 18.75%, nominal 15%): 5.5/10
  - Pennsylvania AG consent order: $220,000 for alleged violations of 2019 settlement (right to cancel, soliciting without permits) (2023) (−3)
  - Pennsylvania AG settlement ($101,430 incl. restitution) resolving allegations about door-to-door permits, missing contract copies and cancellation notices, and ignored cancellations (2019) (−1.5)
- Workplace score (shown separately, not part of the Handshake Score): 6.3/10
  - Employee rating 3.50/5 (Indeed 3.5 from 1306)

Not scored for lack of records: complaint record. The remaining weights were rescaled.

## What customers say

- Aptive Pest Control has 19,879 Google reviews across 11 PNW listings, averaging 4.6.
- Trustpilot (national (all locations)): 4.4/5, 40,045 reviews, retrieved October 11, 2026
- Trustpilot (Fife, Washington (“Tacoma” location page)): 4.4/5, 120 reviews, retrieved October 11, 2026
- Trustpilot (Everett, Washington (“Seattle” location page)): 4.3/5, 187 reviews, retrieved October 11, 2026
- Trustpilot (Portland, Oregon): 4.5/5, 208 reviews, retrieved October 11, 2026
- Trustpilot (Meridian, Idaho (“Boise” location page)): 3.7/5, 37 reviews, retrieved October 11, 2026
- Trustpilot (Spokane Valley, Washington (“Spokane” location page)): 3.7/5, 10 reviews, retrieved October 11, 2026
- BBB (national HQ profile (Provo, Utah; includes corporate-owned…): 1.46/5, 842 reviews, retrieved October 11, 2026
- BestCompany.com (national): 4.6/5, 13,054 reviews, retrieved October 11, 2026
- Negative themes recorded by our researchers: salesperson communication; hard to reach a real person by phone; offshore customer service (one review); sales follow-up instead of requested inspection; reps ignore no-soliciting signs / private roads; visits keep being scheduled after agreement ends; long-term rodent issue unresolved; reps ignore no-soliciting signs and knock late (8:30 pm); minimum 2-year term; elderly customer signed to a contract; reps ignore no-soliciting signs; charging after cancellation; unprepared for job; door-to-door pitch pricing/cancellation fee ($199); ineffective treatment; door-to-door reps ignoring no-solicitation signs; cancellation fee; unresolved rodent/bee issues; locked into 18-month/2-year contracts; pests persisting between treatments; scheduling problems; reps ignoring no-soliciting signs (Mount Vernon); aggressive door-to-door sales/trespassing (Scappoose); cobwebs not cleared; pushy door-to-door sales and undisclosed $199 cancellation fee; disputes over 2-year contract length; monthly billing vs. expected quarterly; charged full price for partial or no-show service; rude, pushy door-to-door salesperson; voles and spiders not controlled; cancellation fees; renewal incentives not honored.

## Better Business Bureau

- Its company-wide BBB profile shows an A+ grade and 1,326 complaints in the last three years.
- Not BBB accredited.
- Complaints filed in the last 12 months: 387.
- BBB customer reviews: 1.46/5 average from 842 reviews.
- Retrieved October 11, 2026.

## Contracts and sales practices

- Door-to-door badge: Yes.
- Sales notes: Door-to-door selling is Aptive’s core acquisition channel (confirmed in a 10th Circuit opinion and two state AG actions). PNW evidence: Trustpilot reviews tied to the Fife, Everett, Portland, Meridian and Spokane Valley branch pages describe reps at the door, some ignoring ‘no soliciting’ signs (Mount Vernon Washington; a gated community near Fife); a Scappoose Oregon reviewer says a rep was trespassed off the property. Aptive’s public careers site (careers.aptivepestcontrol.com) lists technician/corporate roles and does not mention the summer sales program; no PNW city solicitor-permit records were found.
- No termite treatment (except a newer Termite Protection service in the Cleveland, Cincinnati and Columbus areas), no wildlife and no bee treatment; interior included at no extra cost (company FAQ).
- Pennsylvania AG (2019): one-year agreements required repaying the initial-treatment ‘discount’ if the customer cancelled in the first year; contracts were signed on an iPad with a copy promised by email.
- Delaware AG (2026) alleged undisclosed contract termination fee and iPad-only contracts. (counted in the score)
- BBB complainants (2026) repeatedly cite a $199/$199.99 cancellation fee and 24-month contracts (customer statements, not company terms). (counted in the score)
- Meridian, Idaho Trustpilot reviewer (Sep 2026): $199 cancellation fee and $75 monthly payments not explained at signing (customer statement). (counted in the score)
- Everett-branch Trustpilot reviewers mention an 18-month contract and a two-year contract (customer statements).
- Website Terms of Use: disputes go to binding arbitration with a jury/class waiver; service-agreement disputes are governed by the separate services agreement (not public). The 8th Circuit enforced the services-agreement arbitration clause in VonDeylen (2026). (counted in the score)

## Licensing and registrations

- Status and expiry are as the issuing agency’s record showed them on the date retrieved.
- Washington · Washington State Department of Agriculture (pesticide licensing) · Commercial Applicator (designated CA for Aptive Environmental LLC) + Commercial Operator; categories Ornamental Insect and Disease, PCO General · no. 109060 · status: Renewed · expires 12/31/2026
- Washington · Washington State Department of Agriculture (company search) · WSDA company record (CompanyId 633, UBI 6035903090002) for Aptive Environmental LLC, site address Everett Washington, with branches at Spokane Valley Washington, Portland Oregon, Fife Washington and Everett Washington · status: 4 branches listed; designated CA license 109060 Renewed (expires 12/31/2026)
- Washington · Washington State Department of Agriculture · Commercial Applicator (the number Aptive’s own licenses page lists for Washington branches) · no. 106925 · status: Commercial Applicator: Invalid; Commercial Operator: Renewed · expires Commercial Operator 12/31/2026 · note: Aptive’s website lists ‘WA: 106925’ as its Commercial Applicator License for Seattle, Spokane, Tacoma and Portland. WSDA shows 106925 is an individual’s license whose Commercial Applicator status is Invalid (‘not a designated Commercial Applicator for any company’); its Commercial Operator status is Renewed through 12/31/2026. WSDA’s company record for Aptive (CompanyId 633) lists that licensee among its company-employed Commercial Operators, while the license page itself says the person is not employed by any company. WSDA’s current designated CA for Aptive is license 109060. The website list appears out of date.
- Oregon · Oregon Department of Agriculture (pesticide licensing) · Commercial Pesticide Operator; IIHS General Pests, Structural Pests; Ornamental & Turf Herbicide, Insecticide & Fungicide; Public Health · no. AG-L1040231CPO · status: Active · expires 31-DEC-26
- Idaho · Idaho State Department of Agriculture (applicator licensing) · Professional (individual applicator, Boise, Ada County; categories CO IP OP) · no. 61561 · status: Listed (no status field shown) · expires 12/31/2027 · note: Idaho licenses individual applicators. ISDA’s record does not name an employer; the link to Aptive comes only from Aptive’s licenses page (‘Boise, ID: 61561 / Professional Pesticide Applicator’s License: Individual’).
- Oregon · Oregon Secretary of State, Corporation Division · Foreign LLC (Utah) · no. 1191892-98 · status: ACT · expires Next renewal 02-25-2027
- Idaho · Idaho Secretary of State · Foreign Limited Liability Company (formed in Utah) · no. 3472242 · status: Active-Existing · expires AR Due Date 04/30/2027
- Washington · Washington Secretary of State (via OpenCorporates; CCFS blocked automated access) · FOREIGN LIMITED LIABILITY COMPANY · no. 603590309 · status: Active
- Washington, Oregon and Idaho · Aptive Environmental (company’s own licenses page) · Company-published list · no. OR: AG-L1040231CPO; WA: 106925; ID: 61561 · status: Company claim

## Legal and regulatory record

- Only resolved government actions count toward the score. Summaries are our researchers’ wording of the source.
- [RESOLVED ACTION, counted in the legal and regulatory score (−3)] May 26, 2023 · Pennsylvania (Allegheny County Court of Common Pleas) · settlement: Consent order: Aptive to pay $220,000 ($195,000 civil penalties + $25,000 costs) over alleged violations of its 2019 settlement (not honoring right to cancel, soliciting without permits). Original AG page now returns 404; verified via Internet Archive copy.
- [RESOLVED ACTION, counted in the legal and regulatory score (−1.5)] April 17, 2019 · Pennsylvania · settlement: $101,430 settlement incl. $57,635 restitution for 300+ consumers, resolving the Attorney General’s allegations of door-to-door solicitation without municipal permits, no contract copies or cancellation notice, and ignored cancellations. Original AG page now 404; verified via Internet Archive copy.
- [PENDING, allegations only (not findings); not counted in the score] July 29, 2026 · Delaware (Court of Chancery) · settlement: Delaware AG filed a settlement in the Court of Chancery requesting an order awarding the state $600,000 and directing Aptive to take specific actions to prevent future violations. The AG said Aptive used high-pressure door-to-door pitches, misrepresented contracts, failed to disclose a contract termination fee and required iPad-only contract signing; Aptive is alleged to have violated the Consumer Fraud Act, Deceptive Practices Act and Home Solicitation Sales Act. Court approval was pending as reported on July 29, 2026.
- [LAWSUIT OR ALLEGATION, claims are allegations unless the summary states an outcome; not counted in the legal score; cited as evidence for sales and contract fairness] March 6, 2026 · 8th Circuit (reported) · lawsuit: Trade blog report of the 8th Circuit VonDeylen ruling compelling arbitration.
- [LAWSUIT OR ALLEGATION, claims are allegations unless the summary states an outcome; not counted in the legal score] January 21, 2026 · U.S. Court of Appeals, 10th Circuit (No. 24-4076) · lawsuit: Moxie Pest Control v. Nielsen (Aptive Environmental and employees as defendants): Moxie alleges Aptive employees bribed Moxie staff for confidential sales data to recruit summer reps. The 10th Circuit reversed dismissal of the CFAA claim and partly reversed summary judgment for Aptive, remanding CFAA, DTSA and UTSA claims. No final liability finding.
- [LAWSUIT OR ALLEGATION, claims are allegations unless the summary states an outcome; not counted in the legal score; cited as evidence for sales and contract fairness] May 31, 2024 · D. Minnesota 0:24-cv-02051; 8th Cir. No. 24-3578 · lawsuit: VonDeylen v. Aptive Environmental: class-action complaint alleging TCPA violations from text messages sent to a former customer (D. Minn., filed May 31, 2024). Appeal No. 24-3578 was argued Oct 23, 2025; a March 6, 2026 TCPAWorld report says the 8th Circuit reversed and remanded with instructions to compel arbitration and stay the case.
- [Not counted in the legal score] July 21, 2020 · Elmhurst and Burr Ridge, Illinois · permit: Police cited Aptive solicitors for soliciting without required permits (Patch report).
- [LAWSUIT OR ALLEGATION, claims are allegations unless the summary states an outcome; not counted in the legal score] May 15, 2020 · U.S. Court of Appeals, 10th Circuit (No. 18-1166), 959 F.3d 961 · lawsuit: Aptive Environmental v. Town of Castle Rock (Colorado): Aptive won; the court affirmed an injunction against the town’s 7 p.m. curfew on commercial door-to-door solicitation as a First Amendment violation.
- [Not counted in the legal score] June 5, 2018 · Wilton, Connecticut · permit: Wilton police suspended about 25 Aptive reps’ peddling permits after finding none held the Connecticut DEEP license required for pest-control sales reps.
- [COMPLAINT RECORD, a count or summary of complaints, not findings; not counted in the legal score] October 11, 2026 · BBB Mountain West & Pacific Southwest (national HQ profile, Provo Utah) · complaint-summary: BBB’s national HQ profile for Aptive Environmental, LLC (Provo, Utah; covers headquarters and corporate-owned locations) shows 1,326 complaints in the last 3 years, 387 of them filed in the last 12 months. No separate Washington, Oregon or Idaho BBB profile was found.
- [COMPLAINT RECORD, a count or summary of complaints, not findings; not counted in the legal score] October 11, 2026 · Federal courts (RECAP archive) · complaint-summary: CourtListener RECAP shows 66 federal cases mentioning ‘Aptive Environmental’ (many incidental, e.g. bankruptcy creditor listings). A search limited to Washington, Oregon and Idaho district and bankruptcy courts plus the 9th Circuit returned no Aptive dockets.

## Mentions, awards and claims

### Mentions

- [Delaware seeks court approval for Aptive settlement over sales tactics](https://www.wdel.com/news/delaware-seeks-court-approval-for-aptive-settlement-over-sales-tactics/article_bd0137b4-4155-5d9e-9db5-373c83261a36.html) (WDEL · July 29, 2026 · news): Reports Delaware’s proposed $600,000 settlement requiring Aptive to change its door-to-door sales practices.
- [Wilton Police Exterminate Peddling Permits for Aptive Pest Control](https://goodmorningwilton.com/wilton-police-exterminate-peddling-permits-for-aptive-pest-control/) (Good Morning Wilton · June 6, 2018 · news): Connecticut town suspended Aptive reps’ solicitation permits because the reps lacked the state DEEP license.
- [Firm's Solicitors Cited In Elmhurst And Burr Ridge](https://patch.com/illinois/elmhurst/firms-solicitors-cited-elmhurst-burr-ridge) (Patch (Elmhurst, Illinois) · July 21, 2020 · news): Illinois suburbs cited Aptive solicitors for soliciting without permits; notes similar municipal trouble in other states.
- [Eighth Circuit Court of Appeals Compels Arbitration](https://tcpaworld.com/2026/03/06/eight-circuit-court-of-appeals-compels-arbitration-text-messages-sent-years-after-service-still-tied-to-customer-relationship-and-broad-service-agreement/) (TCPAWorld · March 6, 2026 · blog): Legal blog on the 8th Circuit sending a former customer’s TCPA text-message class claims against Aptive to arbitration.
- [Private equity firm Citation Capital acquires majority stake in Aptive Environmental](https://www.mypmp.net/private-equity-firm-citation-capital-acquires-majority-stake-in-aptive-environmental/) (Pest Management Professional · September 5, 2024 · trade-press): Trade report of Citation Capital’s majority investment. Its company figures conflict within the article: the body says about half a million households and ~4,000 employees; the ‘About Aptive’ boilerplate says 700,000+ customers, 120+ locations and 2,400+ employees.
- [Aptive Environmental Acquired by Citation Capital](https://www.techbuzznews.com/aptive-environmental-acquired-by-citation-capital/) (TechBuzz News · August 27, 2024 · news): Republished deal announcement for the Citation Capital majority stake.
- [Aptive branches out into 5 additional states](https://www.mypmp.net/aptive-branches-out-into-5-additional-states/) (Pest Management Professional · March 2, 2021 · trade-press): 2021 expansion into 21 new metros, including Oregon; cites company-reported 2020 revenue of $268 million.
- [Aptive reports 2020 growth](https://www.mypmp.net/aptive-reports-2020-growth/) (Pest Management Professional · February 8, 2021 · trade-press): Company-reported 2020 growth figures (customers, cities, revenue).
- [Aptive Pest Control reviews](https://bestcompany.com/pest-control/aptive-environmental) (BestCompany.com · September 30, 2026 · directory): Review directory that labels Aptive a ‘VERIFIED PARTNER’ and discloses referral compensation; lists QualityPro Certified: No. Its state list omits Idaho, so it is out of date.
- [Aptive Environmental Pest Control](https://homepro.seattletimes.com/business/aptive-environmental-pest-control) (The Seattle Times HomePro directory · directory): Local-newspaper home-services directory listing for Aptive’s Fife, Washington office (address matches the Fife branch). Its ‘About’ text refers to Tukwila, Washington. No ratings or reviews on the page.
- [\[HIRING\] 20 Jobs in Portland Hiring Now!](https://www.reddit.com/r/PDXEmployment/comments/k3hdrt/hiring_20_jobs_in_portland_hiring_now/) (r/PDXEmployment · November 29, 2020 · reddit): An automated Portland job roundup includes an Aptive Environmental opening for an entry-level pest control technician/applicator. It shows hiring, not customer experience.
- [\[HIRING\] 20 Jobs in Portland Hiring Now!](https://www.reddit.com/r/PDXEmployment/comments/j6xmw5/hiring_20_jobs_in_portland_hiring_now/) (r/PDXEmployment · October 7, 2020 · reddit): An earlier automated Portland job roundup with the same Aptive Environmental technician/applicator opening.

## On Reddit

- 2 Reddit threads found mentioning Aptive Pest Control (search run October 12, 2026); 2 tied to Washington, Oregon or Idaho.
- Tone as classified: neutral 2.
- Reddit threads are context and aren’t part of the Handshake Score (except first-hand PNW reports of misstated terms or ignored no-soliciting signs, which count toward sales and contract fairness).

## Locations

- States with a location on file: Washington, Oregon and Idaho.
- Cities: Fife, Washington, Everett, Washington, Spokane Valley, Washington, Portland, Oregon, Meridian, Idaho.

## What we couldn’t verify

Overall confidence in this score: Medium, 6 of 11 points. [How confidence is set](https://handshakereviews.com/how-we-review#confidence).

What keeps it from rating higher:

- Verifier corrected or removed 25.5% of the items checked (10% or fewer earns a point).
- 4 of 5 factors scored (not scored: complaint record).
- Some figures in the score are company-wide or national, not Pacific Northwest-specific.
- Verifier rated the licensing medium (high earns a point).

Verifier’s confidence by section: Identity high; Licensing medium; Legal and regulatory high; Customer reviews high; BBB high; Employee reviews medium; Mentions high; Sales model high.

### Gaps in the record

- Reddit: searched directly on October 12, 2026 through the SociaVault Reddit search API (query: “Aptive” pest: Seattle OR Portland OR Spokane OR Boise OR Tacoma OR Washington OR Oregon OR Idaho): 7 posts returned, 2 about this company, 2 tied to the Pacific Northwest. The threads are listed in the On Reddit section. Only post titles and opening text were read; comment threads weren’t fetched yet. Earlier web searches (6 queries, October 12, 2026) surfaced no Reddit threads and no PNW local news about Aptive; results were Aptive’s own pages, Trustpilot and directories. PNW ‘best pest control’ listicles, Nextdoor, Angi/HomeAdvisor, Thumbtack, Porch and Birdeye listings were not searched.
- Reddit comment threads: not fetched yet. The October 12, 2026 API search returned each post’s title and first 900 characters only; replies, which can hold further first-hand reports, were not read.
- Glassdoor (Cloudflare ‘Humans only’) and Comparably (‘Press & Hold’) blocked. RepVue URL returned 404. Only Indeed employee reviews used.
- Yelp search returned 403. Facebook page shows ‘This content isn’t available right now’. PCT Online pages rendered empty.
- Google Maps: Everett, Meridian and Spokane Valley listings showed rating and count on the first load, but later loads went to ‘limited view’ (rating only), so no review text was collected. The sort could not be switched to Newest, so excerpts elsewhere follow Google’s default order.
- Washington Secretary of State CCFS blocked automated access (‘System verification in progress’). The Washington registration (UBI 603590309, Active) is from OpenCorporates, a third party.
- Idaho: ISDA licenses individuals only and searches by name or number. License 61561 (Boise, Professional) is tied to Aptive only by Aptive’s own website, and no ISDA business-level record exists. A name search for the Washington designated CA found no Idaho license.
- Aptive’s licenses page lists Washington 106925, but WSDA shows that license’s Commercial Applicator status as Invalid. WSDA’s current designated CA for Aptive Environmental LLC is 109060. WSDA’s own records conflict on whether the 106925 holder is employed by Aptive (company record lists him; license page says not employed by any company).
- Pennsylvania AG press releases (2019, 2023) now return 404 on attorneygeneral.gov. Their text was verified from Internet Archive snapshots; the original URLs are recorded as the canonical source.
- No Washington, Oregon or Idaho attorney general, WSDA, ODA or ISDA enforcement action against Aptive was found. On October 12, 2026 a PNW-specific search and a national AG-settlement search returned only the Pennsylvania (2019, 2023) and Delaware (2026) actions already recorded. State enforcement databases were not queried directly, so absence is not proven.
- No PNW city solicitor/peddler permit records for Aptive were found online.
- No awards or certifications were verified on an issuer’s site. The ‘2026 Best Overall’ badge on Aptive’s site has no named issuer. BestCompany lists ‘QualityPro Certified: No’. QualityPro/NPMA directories were not checked.
- Moxie v. Nielsen and VonDeylen are ongoing or in arbitration with no final merits outcome. Delaware’s $600,000 settlement: the AG release (re-checked October 12, 2026) still says the settlement was filed in the Court of Chancery ‘requesting an order’; an October 12, 2026 search found no report of court approval and the Chancery docket was not checked, so final entry is unconfirmed.
- HQ: BBB and Oregon SOS show Provo, Utah (4931 N 300 W). Idaho SOS shows an American Fork, Utah principal address. Not resolved.
- No FTC action, consent order or other-state AVC against Aptive surfaced in an October 12, 2026 search beyond the Pennsylvania and Delaware matters. A lawyer-lead site (lawfold.com, ‘Aptive Environmental Lawsuit 2026’, updated May 9, 2026) asserts multiple class actions and state AG complaints but names no cases or courts; not used as a source.

### Open questions

- WSDA records conflict on license 106925: Aptive’s company record (CompanyId 633) lists the holder as a company-employed Commercial Operator, but the license page says he is not employed by any company. Aptive’s website still cites 106925 as its Washington Commercial Applicator license.
- WSDA shows the designated CA’s ground insurance for Aptive expiring 11/01/2026 with a lapse alert; re-check license status after Nov 1.
- Idaho license 61561 (individual, Boise) is linked to Aptive only by Aptive’s own licenses page; ISDA does not name an employer.
- Meridian branch phone differs by source: Aptive’s branch page lists 1-458-224-6276 (an Oregon area code); the Google listing shows (208) 718-5584.
- HQ: BBB and Oregon SOS list Provo, Utah; Idaho SOS lists an American Fork, Utah principal address.
- Delaware settlement: court approval was pending as of July 29, 2026; final entry not confirmed.
- The ‘5 PNW branches’ statement in the locations note was not re-verified on the locations index (state pages did not list branches in rendered text); each of the 5 branch pages was confirmed individually.

## Sources

62 distinct pages, numbered in the order they appear in the record. Dates are when our researchers retrieved each page.

1. [Company website](https://aptivepestcontrol.com) — aptivepestcontrol.com · Company facts · retrieval date not recorded
2. [egov.sos.state.or.us](https://egov.sos.state.or.us/br/pkg_web_name_srch_inq.do_name_srch?p_name=&p_regist_nbr=119189298&p_srch=PHASE1&p_print=FALSE&p_entity_status=ACTINA) — Company facts · retrieved October 11, 2026
3. [bbb.org](https://www.bbb.org/us/ut/provo/profile/pest-control/aptive-environmental-llc-1126-90014084) — Company facts · retrieved October 11, 2026
4. [techbuzznews.com](https://www.techbuzznews.com/aptive-environmental-acquired-by-citation-capital/) — Company facts · retrieved October 11, 2026
5. [aptivepestcontrol.com](https://aptivepestcontrol.com/faq/) — Company facts · retrieved October 11, 2026
6. [courtlistener.com](https://www.courtlistener.com/opinion/4754434/aptive-environmental-v-town-of-castle-rock/) — Contracts and sales · retrieved October 11, 2026
7. [courtlistener.com](https://www.courtlistener.com/opinion/10777645/moxie-pest-control-utah-v-nielsen/) — Contracts and sales · retrieved October 11, 2026
8. [news.delaware.gov](https://news.delaware.gov/2026/07/29/ag-jennings-obtains-court-order-protecting-delaware-consumers-against-pest-control-company/) — Contracts and sales · retrieved October 11, 2026
9. [trustpilot.com](https://www.trustpilot.com/review/aptivepestcontrol.com/location/spokane) — Contracts and sales · retrieved October 11, 2026
10. [trustpilot.com](https://www.trustpilot.com/review/aptivepestcontrol.com/location/boise) — Contracts and sales · retrieved October 11, 2026
11. [trustpilot.com](https://www.trustpilot.com/review/aptivepestcontrol.com/location/seattle) — Contracts and sales · retrieved October 11, 2026
12. [trustpilot.com](https://www.trustpilot.com/review/aptivepestcontrol.com/location/portland) — Contracts and sales · retrieved October 11, 2026
13. [trustpilot.com](https://www.trustpilot.com/review/aptivepestcontrol.com/location/tacoma?page=2) — Contracts and sales · retrieved October 11, 2026
14. [google.com](https://www.google.com/maps/place/Aptive+Pest+Control/data=!4m7!3m6!1s0x54905cd980dbdda3:0x667f689c81362104!8m2!3d47.245201!4d-122.3626046!16s%2Fg%2F11g7rfzbzd!19sChIJo93bgNlckFQRBCE2gZxof2Y) — Contracts and sales · retrieved October 11, 2026
15. [google.com](https://www.google.com/maps/place/Aptive+Pest+Control/data=!4m7!3m6!1s0x54950cfe28598f8b:0xc580f07f20144dd!8m2!3d45.4458313!4d-122.7860015!16s%2Fg%2F11cn5t4mjq!19sChIJi49ZKP4MlVQR3UQB8gcPWAw) — Contracts and sales · retrieved October 11, 2026
16. [google.com](https://www.google.com/maps/place/Aptive+Pest+Control/data=!4m7!3m6!1s0x2400a19b6e8dbd97:0x9506c4e41b126d9c!8m2!3d47.4990738!4d-122.2273876!16s%2Fg%2F11y30_6b3h!19sChIJl72NbpuhACQRnG0SG-TEBpU) — Contracts and sales · retrieved October 11, 2026
17. [google.com](https://www.google.com/maps/place/Aptive+Pest+Control/data=!4m7!3m6!1s0x54c11f43de0f14d7:0x5cd566de2f2b7b2b!8m2!3d44.1572635!4d-123.0681178!16s%2Fg%2F11t27xv27s!19sChIJ1xQP3kMfwVQRK3srL95m1Vw) — Contracts and sales · retrieved October 11, 2026
18. [bbb.org](https://www.bbb.org/us/ut/provo/profile/pest-control/aptive-environmental-llc-1126-90014084/complaints) — Contracts and sales · retrieved October 11, 2026
19. [indeed.com](https://www.indeed.com/cmp/Aptive-Environmental/reviews) — Contracts and sales · retrieved October 11, 2026
20. [web.archive.org](https://web.archive.org/web/20241208091710/https://www.attorneygeneral.gov/taking-action/attorney-general-shapiro-secures-restitution-for-pennsylvania-consumers-in-settlement-with-deceptive-pest-control-company/) — Contracts and sales · retrieved October 11, 2026
21. [aptivepestcontrol.com](https://aptivepestcontrol.com/terms-of-use/) — Contracts and sales · retrieved October 11, 2026
22. [Google — Oregon service-area listing (no address; map pin 44.984522, -122.4914725)](https://www.google.com/maps/place/Aptive+Pest+Control/data=!4m7!3m6!1s0xc7a2255fdc4510b:0x8b4895ef6e989053!8m2!3d44.984522!4d-122.4914725!16s%2Fg%2F11w5b4_xrt!19sChIJC1HE_VUiegwRU5CYbu-VSIs) — google.com · Customer reviews · retrieved October 11, 2026
23. [Google — Washington service-area listing (no address; map pin 48.0371695, -121.6829974)](https://www.google.com/maps/place/Aptive+Pest+Control/data=!4m7!3m6!1s0x239ee595f93d7707:0x9528f289bac2b49d!8m2!3d48.0371695!4d-121.6829974!16s%2Fg%2F11w92cwtpl!19sChIJB3c9-ZXlniMRnbTCuonyKJU) — google.com · Customer reviews · retrieved October 11, 2026
24. [Google — Washington service-area listing (no address; map pin 47.432463, -121.803803)](https://www.google.com/maps/place/Aptive+Pest+Control/data=!4m7!3m6!1s0x2550730ab9350af7:0x77037a8954a8494a!8m2!3d47.432463!4d-121.803803!16s%2Fg%2F11vqn9zcgg!19sChIJ9wo1uQpzUCURSkmoVIl6A3c) — google.com · Customer reviews · retrieved October 11, 2026
25. [Google — Idaho service-area listing (no address; map pin 43.33256, -111.8564528)](https://www.google.com/maps/place/Aptive+Pest+Control/data=!4m7!3m6!1s0x53545fe5c539e667:0x21a8cbbdb0c981b!8m2!3d43.33256!4d-111.8564528!16s%2Fg%2F11q22jmbyn!19sChIJZ-Y5xeVfVFMRG5gM27uMGgI) — google.com · Customer reviews · retrieved October 11, 2026
26. [Google — Everett, Washington (917 134th St SW Ste A-6)](https://www.google.com/maps/place/Aptive+Pest+Control/data=!4m7!3m6!1s0x549007e6d3098a83:0xad5688a6eba08e01!8m2!3d47.8774428!4d-122.2459676!16s%2Fg%2F11vw_kn65t!19sChIJg4oJ0-YHkFQRAY6g66aIVq0) — google.com · Customer reviews · retrieved October 11, 2026
27. [Google — Meridian, Idaho (905 S Industry Way Ste 106)](https://www.google.com/maps/place/Aptive+Pest+Control/data=!4m7!3m6!1s0x54ae51b34605e019:0xa5c5c9b1b7017894!8m2!3d43.5966816!4d-116.3882449!16s%2Fg%2F11x6q7xxb2!19sChIJGeAFRrNRrlQRlHgBt7HJxaU) — google.com · Customer reviews · retrieved October 11, 2026
28. [Google — Spokane Valley, Washington (914 N Lake Rd)](https://www.google.com/maps/place/Aptive+Pest+Control/data=!4m7!3m6!1s0x549e1ff68d8393db:0xcb5b75d8ddc35066!8m2!3d47.66529!4d-117.321779!16s%2Fg%2F11x6pr931p!19sChIJ25ODjfYfnlQRZlDD3dh1W8s) — google.com · Customer reviews · retrieved October 11, 2026
29. [Trustpilot — national (all locations)](https://www.trustpilot.com/review/aptivepestcontrol.com) — trustpilot.com · Customer reviews · retrieved October 11, 2026
30. [Trustpilot — Fife, Washington (“Tacoma” location page)](https://www.trustpilot.com/review/aptivepestcontrol.com/location/tacoma) — trustpilot.com · Customer reviews · retrieved October 11, 2026
31. [BBB — national HQ profile (Provo, Utah; includes corporate-owned locations)](https://www.bbb.org/us/ut/provo/profile/pest-control/aptive-environmental-llc-1126-90014084/customer-reviews) — bbb.org · Customer reviews · retrieved October 11, 2026
32. [BestCompany.com — national](https://bestcompany.com/pest-control/aptive-environmental) — bestcompany.com · Customer reviews · retrieved October 11, 2026
33. [Washington State Department of Agriculture (pesticide licensing)](https://agr.wa.gov/services/licenses-permits-and-certificates/pesticide-license-and-recertification/pesticide-and-spi-licensing/license-search/search-results?search-type=3&id=109060&ts=1791784800) — agr.wa.gov · Licensing and registrations · retrieved October 11, 2026
34. [Washington State Department of Agriculture (company search)](https://agr.wa.gov/services/licenses-permits-and-certificates/pesticide-license-and-recertification/pesticide-and-spi-licensing/license-search/search-results?search-type=2&id=633&ts=1791784800) — agr.wa.gov · Licensing and registrations · retrieved October 11, 2026
35. [Washington State Department of Agriculture](https://agr.wa.gov/services/licenses-permits-and-certificates/pesticide-license-and-recertification/pesticide-and-spi-licensing/license-search/search-results?search-type=3&id=106925&ts=1791784800) — agr.wa.gov · Licensing and registrations · retrieved October 11, 2026
36. [Oregon Department of Agriculture (pesticide licensing)](https://mylicense.oda.state.or.us/ords/f?p=250:9:::NO:9:P9_PROGRAM:80) — mylicense.oda.state.or.us · Licensing and registrations · retrieved October 11, 2026
37. [Idaho State Department of Agriculture (applicator licensing)](https://applicatorlicensing.isda.idaho.gov/Applicator/ApplicatorSummary?licenseNumber=61561) — applicatorlicensing.isda.idaho.gov · Licensing and registrations · retrieved October 11, 2026
38. [Idaho Secretary of State](https://sosbiz.idaho.gov/search/business) — sosbiz.idaho.gov · Licensing and registrations · retrieved October 11, 2026
39. [Washington Secretary of State (via OpenCorporates; CCFS blocked automated access)](https://opencorporates.com/companies/us_wa/603590309) — opencorporates.com · Licensing and registrations · retrieved October 11, 2026
40. [Aptive Environmental (company’s own licenses page)](https://aptivepestcontrol.com/business-pest-control-licenses/) — aptivepestcontrol.com · Licensing and registrations · retrieved October 11, 2026
41. [Pennsylvania (Allegheny County Court of Common Pleas)](https://web.archive.org/web/20230929212713/https://www.attorneygeneral.gov/taking-action/case-update-ag-henry-reaches-settlement-with-pest-control-company-soliciting-services-door-to-door/) — web.archive.org · Legal and regulatory · retrieved October 11, 2026
42. [D. Minnesota 0:24-cv-02051; 8th Cir. No. 24-3578](https://www.courtlistener.com/?q=%22VonDeylen%22%20Aptive&type=r) — courtlistener.com · Legal and regulatory · retrieved October 11, 2026
43. [8th Circuit (reported)](https://tcpaworld.com/2026/03/06/eight-circuit-court-of-appeals-compels-arbitration-text-messages-sent-years-after-service-still-tied-to-customer-relationship-and-broad-service-agreement/) — tcpaworld.com · Legal and regulatory · retrieved October 11, 2026
44. [Wilton, Connecticut](https://goodmorningwilton.com/wilton-police-exterminate-peddling-permits-for-aptive-pest-control/) — goodmorningwilton.com · Legal and regulatory · retrieved October 11, 2026
45. [Elmhurst and Burr Ridge, Illinois](https://patch.com/illinois/elmhurst/firms-solicitors-cited-elmhurst-burr-ridge) — patch.com · Legal and regulatory · retrieved October 11, 2026
46. [Federal courts (RECAP archive)](https://www.courtlistener.com/?q=%22Aptive%20Environmental%22&type=r&order_by=dateFiled%20desc) — courtlistener.com · Legal and regulatory · retrieved October 11, 2026
47. [Glassdoor (employee reviews)](https://www.glassdoor.com/Reviews/Aptive-Environmental-Reviews-E1159530.htm) — glassdoor.com · Workplace · retrieved October 11, 2026
48. [Comparably (employee reviews)](https://www.comparably.com/companies/aptive-environmental) — comparably.com · Workplace · retrieved October 11, 2026
49. [Delaware seeks court approval for Aptive settlement over sales tactics](https://www.wdel.com/news/delaware-seeks-court-approval-for-aptive-settlement-over-sales-tactics/article_bd0137b4-4155-5d9e-9db5-373c83261a36.html) — wdel.com · Mentions, awards and claims · retrieved October 11, 2026
50. [Private equity firm Citation Capital acquires majority stake in Aptive Environmental](https://www.mypmp.net/private-equity-firm-citation-capital-acquires-majority-stake-in-aptive-environmental/) — mypmp.net · Mentions, awards and claims · retrieved October 11, 2026
51. [Aptive branches out into 5 additional states](https://www.mypmp.net/aptive-branches-out-into-5-additional-states/) — mypmp.net · Mentions, awards and claims · retrieved October 11, 2026
52. [Aptive reports 2020 growth](https://www.mypmp.net/aptive-reports-2020-growth/) — mypmp.net · Mentions, awards and claims · retrieved October 11, 2026
53. [Aptive Environmental Pest Control](https://homepro.seattletimes.com/business/aptive-environmental-pest-control) — homepro.seattletimes.com · Mentions, awards and claims · retrieved October 12, 2026
54. [\[HIRING\] 20 Jobs in Portland Hiring Now!](https://www.reddit.com/r/PDXEmployment/comments/k3hdrt/hiring_20_jobs_in_portland_hiring_now/) — reddit.com · Mentions, awards and claims · retrieved October 12, 2026
55. [\[HIRING\] 20 Jobs in Portland Hiring Now!](https://www.reddit.com/r/PDXEmployment/comments/j6xmw5/hiring_20_jobs_in_portland_hiring_now/) — reddit.com · Mentions, awards and claims · retrieved October 12, 2026
56. [aptivepestcontrol.com](https://aptivepestcontrol.com/) — Mentions, awards and claims · retrieved October 11, 2026
57. [careers.aptivepestcontrol.com](https://careers.aptivepestcontrol.com/) — Mentions, awards and claims · retrieved October 11, 2026
58. [Fife, Washington location](https://aptivepestcontrol.com/locations/washington-wa/fife-pest-control/local-branch/) — aptivepestcontrol.com · Locations · retrieved October 11, 2026
59. [Everett, Washington location](https://aptivepestcontrol.com/locations/washington-wa/everett-pest-control/local-branch/) — aptivepestcontrol.com · Locations · retrieved October 11, 2026
60. [Spokane Valley, Washington location](https://aptivepestcontrol.com/locations/washington-wa/spokane-pest-control/local-branch/) — aptivepestcontrol.com · Locations · retrieved October 11, 2026
61. [Portland, Oregon location](https://aptivepestcontrol.com/locations/oregon-or/portland-pest-control/local-branch/) — aptivepestcontrol.com · Locations · retrieved October 11, 2026
62. [Meridian, Idaho location](https://aptivepestcontrol.com/locations/idaho-id/meridian-pest-control/local-branch/) — aptivepestcontrol.com · Locations · retrieved October 11, 2026

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