---
title: "Is Aptive Pest Control legit?"
description: "As of October 14, 2026, Aptive Pest Control holds current company pesticide licenses in Washington and Oregon. Its company-wide BBB profile shows an A+ grade and 1,326 complaints in the last three years. Two resolved government actions count against it in our scoring. Its Handshake Score is 6.2 out of 10, #16 in Pacific Northwest pest control."
url: "https://handshakereviews.com/companies/aptive-pest-control/legit"
markdown_url: "https://handshakereviews.com/companies/aptive-pest-control/legit.md"
updated: "2026-10-14"
site: "Handshake D2D News & Reviews"
---

# Is Aptive Pest Control legit?

By [Uri Mittelman](https://handshakereviews.com/authors/uri-mittelman.md), Editor · Research and verification: Handshake Research Desk · Updated October 14, 2026

**Answer:** As of October 14, 2026, Aptive Pest Control holds current company pesticide licenses in Washington and Oregon. Its company-wide BBB profile shows an A+ grade and 1,326 complaints in the last three years. Two resolved government actions count against it in our scoring. Its Handshake Score is 6.2 out of 10, #16 in Pacific Northwest pest control.

## Licenses

Company pesticide licenses in each Pacific Northwest state where it has a location, with the status the issuing agency showed on the date retrieved.

- **Washington** Washington State Department of Agriculture (pesticide licensing): Commercial Applicator (sources [34](https://agr.wa.gov/services/licenses-permits-and-certificates/pesticide-license-and-recertification/pesticide-and-spi-licensing/license-search/search-results?search-type=3&id=109060&ts=1791784800)) _Status: Renewed · Number 109060 · Expires 12/31/2026_
- **Washington** Washington State Department of Agriculture (company search): WSDA company record (sources [35](https://agr.wa.gov/services/licenses-permits-and-certificates/pesticide-license-and-recertification/pesticide-and-spi-licensing/license-search/search-results?search-type=2&id=633&ts=1791784800)) _Status: 4 branches listed; designated CA license 109060 Renewed (expires 12/31/2026)_
- **Washington** Washington State Department of Agriculture: Commercial Applicator (sources [36](https://agr.wa.gov/services/licenses-permits-and-certificates/pesticide-license-and-recertification/pesticide-and-spi-licensing/license-search/search-results?search-type=3&id=106925&ts=1791784800)) _Status: Commercial Applicator: Invalid; Commercial Operator: Renewed · Number 106925 · Expires Commercial Operator 12/31/2026_
- **Oregon** Oregon Department of Agriculture (pesticide licensing): Commercial Pesticide Operator (sources [37](https://mylicense.oda.state.or.us/ords/f?p=250:9:::NO:9:P9_PROGRAM:80)) _Status: Active · Number AG-L1040231CPO · Expires 31-DEC-26_
- **Idaho** Idaho licenses individual pesticide applicators, not companies, so there is no company license to look up.
- **Cost it points** Advertised license number doesn’t check out: Washington 106925 advertised as Aptive’s Commercial Applicator license; WSDA shows its Commercial Applicator status Invalid (‘not a designated Commercial Applicator for any company’) (sources [36](https://agr.wa.gov/services/licenses-permits-and-certificates/pesticide-license-and-recertification/pesticide-and-spi-licensing/license-search/search-results?search-type=3&id=106925&ts=1791784800)) _Counted in the score: −1_

## Better Business Bureau record

- Its company-wide BBB profile shows an A+ grade and 1,326 complaints in the last three years. Not BBB accredited. 387 complaints filed in the last 12 months. (sources [3](https://www.bbb.org/us/ut/provo/profile/pest-control/aptive-environmental-llc-1126-90014084)) [Full BBB record](https://handshakereviews.com/companies/aptive-pest-control.md)

## What customers say

Ratings and counts as each site showed them on the date retrieved.

- **Google** 19,879 reviews across 11 Pacific Northwest listings, averaging 4.6 out of 5 (weighted by review count). (sources [14](https://www.google.com/maps/place/Aptive+Pest+Control/data=!4m7!3m6!1s0x54905cd980dbdda3:0x667f689c81362104!8m2!3d47.245201!4d-122.3626046!16s%2Fg%2F11g7rfzbzd!19sChIJo93bgNlckFQRBCE2gZxof2Y), [15](https://www.google.com/maps/place/Aptive+Pest+Control/data=!4m7!3m6!1s0x54950cfe28598f8b:0xc580f07f20144dd!8m2!3d45.4458313!4d-122.7860015!16s%2Fg%2F11cn5t4mjq!19sChIJi49ZKP4MlVQR3UQB8gcPWAw), [16](https://www.google.com/maps/place/Aptive+Pest+Control/data=!4m7!3m6!1s0x2400a19b6e8dbd97:0x9506c4e41b126d9c!8m2!3d47.4990738!4d-122.2273876!16s%2Fg%2F11y30_6b3h!19sChIJl72NbpuhACQRnG0SG-TEBpU), [17](https://www.google.com/maps/place/Aptive+Pest+Control/data=!4m7!3m6!1s0x54c11f43de0f14d7:0x5cd566de2f2b7b2b!8m2!3d44.1572635!4d-123.0681178!16s%2Fg%2F11t27xv27s!19sChIJ1xQP3kMfwVQRK3srL95m1Vw), [22](https://www.google.com/maps/place/Aptive+Pest+Control/data=!4m7!3m6!1s0xc7a2255fdc4510b:0x8b4895ef6e989053!8m2!3d44.984522!4d-122.4914725!16s%2Fg%2F11w5b4_xrt!19sChIJC1HE_VUiegwRU5CYbu-VSIs), [23](https://www.google.com/maps/place/Aptive+Pest+Control/data=!4m7!3m6!1s0x239ee595f93d7707:0x9528f289bac2b49d!8m2!3d48.0371695!4d-121.6829974!16s%2Fg%2F11w92cwtpl!19sChIJB3c9-ZXlniMRnbTCuonyKJU))
- **Trustpilot** 4.4 out of 5 from 40,045 reviews (national profile). (sources [29](https://www.trustpilot.com/review/aptivepestcontrol.com)) _Retrieved October 11, 2026_
- **BestCompany.com** 4.6 out of 5 from 13,054 reviews (national profile). (sources [32](https://bestcompany.com/pest-control/aptive-environmental)) _Retrieved October 11, 2026_
- **BBB** 1.46 out of 5 from 842 reviews (national HQ profile). (sources [31](https://www.bbb.org/us/ut/provo/profile/pest-control/aptive-environmental-llc-1126-90014084/customer-reviews)) _Retrieved October 11, 2026_
- **Trustpilot** 4.5 out of 5 from 208 reviews (Portland, Oregon). (sources [12](https://www.trustpilot.com/review/aptivepestcontrol.com/location/portland)) _Retrieved October 11, 2026_
- **Trustpilot** 4.3 out of 5 from 187 reviews (Everett, Washington). (sources [11](https://www.trustpilot.com/review/aptivepestcontrol.com/location/seattle)) _Retrieved October 11, 2026_

Review excerpts and the themes customers raise are on the company’s review page.

## Legal and regulatory record

Only resolved government actions count toward the score. Pending lawsuits, private suits and allegations are listed as such; they are allegations, not findings.

- Pennsylvania AG consent order: $220,000 for alleged violations of 2019 settlement (right to cancel, soliciting without permits) (2023) (sources [42](https://web.archive.org/web/20230929212713/https://www.attorneygeneral.gov/taking-action/case-update-ag-henry-reaches-settlement-with-pest-control-company-soliciting-services-door-to-door/)) _Counted in the score: −3_
- Pennsylvania AG settlement ($101,430 incl. restitution) resolving allegations about door-to-door permits, missing contract copies and cancellation notices, and ignored cancellations (2019) (sources [20](https://web.archive.org/web/20241208091710/https://www.attorneygeneral.gov/taking-action/attorney-general-shapiro-secures-restitution-for-pennsylvania-consumers-in-settlement-with-deceptive-pest-control-company/)) _Counted in the score: −1.5_
- Delaware AG filed a settlement in the Court of Chancery requesting an order awarding the state $600,000 and directing Aptive to take specific actions to prevent future violations. The AG said Aptive used high-pressure door-to-door pitches, misrepresented contracts, failed to disclose a contract termination fee and required iPad-only contract signing; Aptive is alleged to have violated the Consumer Fraud Act, Deceptive Practices Act and Home Solicitation Sales Act. Court approval was pending as reported on July 29, 2026. (sources [8](https://news.delaware.gov/2026/07/29/ag-jennings-obtains-court-order-protecting-delaware-consumers-against-pest-control-company/)) _July 29, 2026 · Delaware (Court of Chancery) · Settlement · Not scored_
- Trade blog report of the 8th Circuit VonDeylen ruling compelling arbitration. (sources [44](https://tcpaworld.com/2026/03/06/eight-circuit-court-of-appeals-compels-arbitration-text-messages-sent-years-after-service-still-tied-to-customer-relationship-and-broad-service-agreement/)) _March 6, 2026 · 8th Circuit (reported) · Lawsuit · Not scored_
- Moxie Pest Control v. Nielsen (Aptive Environmental and employees as defendants): Moxie alleges Aptive employees bribed Moxie staff for confidential sales data to recruit summer reps. The 10th Circuit reversed dismissal of the CFAA claim and partly reversed summary judgment for Aptive, remanding CFAA, DTSA and UTSA claims. No final liability finding. (sources [7](https://www.courtlistener.com/opinion/10777645/moxie-pest-control-utah-v-nielsen/)) _January 21, 2026 · U.S. Court of Appeals, 10th Circuit (No. 24-4076) · Lawsuit · Not scored_
- VonDeylen v. Aptive Environmental: class-action complaint alleging TCPA violations from text messages sent to a former customer (D. Minn., filed May 31, 2024). Appeal No. 24-3578 was argued Oct 23, 2025; a March 6, 2026 TCPAWorld report says the 8th Circuit reversed and remanded with instructions to compel arbitration and stay the case. (sources [43](https://www.courtlistener.com/?q=%22VonDeylen%22%20Aptive&type=r)) _May 31, 2024 · D. Minnesota 0:24-cv-02051; 8th Cir. No. 24-3578 · Lawsuit · Not scored_
- Aptive Environmental v. Town of Castle Rock (Colorado): Aptive won; the court affirmed an injunction against the town’s 7 p.m. curfew on commercial door-to-door solicitation as a First Amendment violation. (sources [6](https://www.courtlistener.com/opinion/4754434/aptive-environmental-v-town-of-castle-rock/)) _May 15, 2020 · U.S. Court of Appeals, 10th Circuit (No. 18-1166), 959 F.3d 961 · Lawsuit · Not scored_

Four other records (complaint summaries and permits) are on its review page.

## Does it sell door to door?

- Yes: the research record documents the company selling door to door. [Sales evidence](https://handshakereviews.com/companies/aptive-pest-control.md)

## How it ranks

- **#16 in Pacific Northwest pest control** Handshake Score 6.2 out of 10, High confidence. Strongest: licensing and compliance (9.0/10). Weakest: sales and contract fairness (4.5/10). [How we scored it](https://handshakereviews.com/companies/aptive-pest-control.md) · [Full rankings](https://handshakereviews.com/rankings/pest-control-pacific-northwest.md)

## Related

- [Aptive Pest Control review](https://handshakereviews.com/companies/aptive-pest-control.md)
- [How to cancel Aptive Pest Control](https://handshakereviews.com/companies/aptive-pest-control/cancel.md)
- [Best pest control in the Seattle area](https://handshakereviews.com/pest-control/seattle.md)
- [Best pest control in the Tacoma area](https://handshakereviews.com/pest-control/tacoma.md)
- [Best pest control in the Spokane area](https://handshakereviews.com/pest-control/spokane.md)
- [Best pest control in the Portland area](https://handshakereviews.com/pest-control/portland.md)
- [Best pest control in the Boise area](https://handshakereviews.com/pest-control/boise.md)
- [Pacific Northwest pest control rankings](https://handshakereviews.com/rankings/pest-control-pacific-northwest.md)

## Sources

Numbered as in the full source list of the [Aptive Pest Control review](https://handshakereviews.com/companies/aptive-pest-control.md). Dates are when our researchers retrieved each page.

3. [bbb.org](https://www.bbb.org/us/ut/provo/profile/pest-control/aptive-environmental-llc-1126-90014084) — Company facts · retrieved October 11, 2026
6. [courtlistener.com](https://www.courtlistener.com/opinion/4754434/aptive-environmental-v-town-of-castle-rock/) — Contracts and sales · retrieved October 11, 2026
7. [courtlistener.com](https://www.courtlistener.com/opinion/10777645/moxie-pest-control-utah-v-nielsen/) — Contracts and sales · retrieved October 11, 2026
8. [news.delaware.gov](https://news.delaware.gov/2026/07/29/ag-jennings-obtains-court-order-protecting-delaware-consumers-against-pest-control-company/) — Contracts and sales · retrieved October 11, 2026
11. [trustpilot.com](https://www.trustpilot.com/review/aptivepestcontrol.com/location/seattle) — Contracts and sales · retrieved October 11, 2026
12. [trustpilot.com](https://www.trustpilot.com/review/aptivepestcontrol.com/location/portland) — Contracts and sales · retrieved October 11, 2026
14. [google.com](https://www.google.com/maps/place/Aptive+Pest+Control/data=!4m7!3m6!1s0x54905cd980dbdda3:0x667f689c81362104!8m2!3d47.245201!4d-122.3626046!16s%2Fg%2F11g7rfzbzd!19sChIJo93bgNlckFQRBCE2gZxof2Y) — Contracts and sales · retrieved October 11, 2026
15. [google.com](https://www.google.com/maps/place/Aptive+Pest+Control/data=!4m7!3m6!1s0x54950cfe28598f8b:0xc580f07f20144dd!8m2!3d45.4458313!4d-122.7860015!16s%2Fg%2F11cn5t4mjq!19sChIJi49ZKP4MlVQR3UQB8gcPWAw) — Contracts and sales · retrieved October 11, 2026
16. [google.com](https://www.google.com/maps/place/Aptive+Pest+Control/data=!4m7!3m6!1s0x2400a19b6e8dbd97:0x9506c4e41b126d9c!8m2!3d47.4990738!4d-122.2273876!16s%2Fg%2F11y30_6b3h!19sChIJl72NbpuhACQRnG0SG-TEBpU) — Contracts and sales · retrieved October 11, 2026
17. [google.com](https://www.google.com/maps/place/Aptive+Pest+Control/data=!4m7!3m6!1s0x54c11f43de0f14d7:0x5cd566de2f2b7b2b!8m2!3d44.1572635!4d-123.0681178!16s%2Fg%2F11t27xv27s!19sChIJ1xQP3kMfwVQRK3srL95m1Vw) — Contracts and sales · retrieved October 11, 2026
20. [web.archive.org](https://web.archive.org/web/20241208091710/https://www.attorneygeneral.gov/taking-action/attorney-general-shapiro-secures-restitution-for-pennsylvania-consumers-in-settlement-with-deceptive-pest-control-company/) — Contracts and sales · retrieved October 11, 2026
22. [Google — Oregon service-area listing (no address; map pin 44.984522, -122.4914725)](https://www.google.com/maps/place/Aptive+Pest+Control/data=!4m7!3m6!1s0xc7a2255fdc4510b:0x8b4895ef6e989053!8m2!3d44.984522!4d-122.4914725!16s%2Fg%2F11w5b4_xrt!19sChIJC1HE_VUiegwRU5CYbu-VSIs) — google.com · Customer reviews · retrieved October 11, 2026
23. [Google — Washington service-area listing (no address; map pin 48.0371695, -121.6829974)](https://www.google.com/maps/place/Aptive+Pest+Control/data=!4m7!3m6!1s0x239ee595f93d7707:0x9528f289bac2b49d!8m2!3d48.0371695!4d-121.6829974!16s%2Fg%2F11w92cwtpl!19sChIJB3c9-ZXlniMRnbTCuonyKJU) — google.com · Customer reviews · retrieved October 11, 2026
29. [Trustpilot — national (all locations)](https://www.trustpilot.com/review/aptivepestcontrol.com) — trustpilot.com · Customer reviews · retrieved October 11, 2026
31. [BBB — national HQ profile (Provo, Utah; includes corporate-owned locations)](https://www.bbb.org/us/ut/provo/profile/pest-control/aptive-environmental-llc-1126-90014084/customer-reviews) — bbb.org · Customer reviews · retrieved October 11, 2026
32. [BestCompany.com — national](https://bestcompany.com/pest-control/aptive-environmental) — bestcompany.com · Customer reviews · retrieved October 11, 2026
34. [Washington State Department of Agriculture (pesticide licensing)](https://agr.wa.gov/services/licenses-permits-and-certificates/pesticide-license-and-recertification/pesticide-and-spi-licensing/license-search/search-results?search-type=3&id=109060&ts=1791784800) — agr.wa.gov · Licensing and registrations · retrieved October 11, 2026
35. [Washington State Department of Agriculture (company search)](https://agr.wa.gov/services/licenses-permits-and-certificates/pesticide-license-and-recertification/pesticide-and-spi-licensing/license-search/search-results?search-type=2&id=633&ts=1791784800) — agr.wa.gov · Licensing and registrations · retrieved October 11, 2026
36. [Washington State Department of Agriculture](https://agr.wa.gov/services/licenses-permits-and-certificates/pesticide-license-and-recertification/pesticide-and-spi-licensing/license-search/search-results?search-type=3&id=106925&ts=1791784800) — agr.wa.gov · Licensing and registrations · retrieved October 11, 2026
37. [Oregon Department of Agriculture (pesticide licensing)](https://mylicense.oda.state.or.us/ords/f?p=250:9:::NO:9:P9_PROGRAM:80) — mylicense.oda.state.or.us · Licensing and registrations · retrieved October 11, 2026
42. [Pennsylvania (Allegheny County Court of Common Pleas)](https://web.archive.org/web/20230929212713/https://www.attorneygeneral.gov/taking-action/case-update-ag-henry-reaches-settlement-with-pest-control-company-soliciting-services-door-to-door/) — web.archive.org · Legal and regulatory · retrieved October 11, 2026
43. [D. Minnesota 0:24-cv-02051; 8th Cir. No. 24-3578](https://www.courtlistener.com/?q=%22VonDeylen%22%20Aptive&type=r) — courtlistener.com · Legal and regulatory · retrieved October 11, 2026
44. [8th Circuit (reported)](https://tcpaworld.com/2026/03/06/eight-circuit-court-of-appeals-compels-arbitration-text-messages-sent-years-after-service-still-tied-to-customer-relationship-and-broad-service-agreement/) — tcpaworld.com · Legal and regulatory · retrieved October 11, 2026

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