---
title: "Arrow Termite & Pest Control Review"
description: "Arrow Termite & Pest Control has a Handshake Score of 7.5 out of 10, ranking #92 of 164 in the West. It has 4,807 Google reviews averaging 4.8."
url: "https://handshakereviews.com/companies/arrow-termite-and-pest-control"
markdown_url: "https://handshakereviews.com/companies/arrow-termite-and-pest-control.md"
updated: "2026-11-05"
site: "Handshake D2D News & Reviews"
---

# Arrow Termite & Pest Control Review

By [Uri Mittelman](https://handshakereviews.com/authors/uri-mittelman.md), Editor · Research and verification: Handshake Research Desk · Updated November 5, 2026 · Verified October 27, 2026

Review · [Is it legit?](https://handshakereviews.com/companies/arrow-termite-and-pest-control/legit.md) · [How to cancel](https://handshakereviews.com/companies/arrow-termite-and-pest-control/cancel.md) · [Compare](https://handshakereviews.com/compare/arrow-termite-and-pest-control-vs-terminix.md)

Arrow Termite & Pest Control ranks #92 of 164 in the West, with a Handshake Score of 7.5 out of 10.

This page draws on 48 public sources retrieved between October 27, 2026 and October 28, 2026, and the record was verified on October 27, 2026. The sources are listed at the end.

## At a glance

- Rank and score: #92 of 164 in the West, Handshake Score 7.5 out of 10; data confidence medium.
- Door-to-door selling: not found in our research (badge “N/A”; this is not proof the company never sells door to door).
- Ownership: independent.
- Headquarters: Baton Rouge, Louisiana.
- Founded: 1958.
- Services on its record: general pest control (Prime Pest, bi-monthly), termite control (Sentricon baiting, liquid, renewals), rodent control and exclusion, mosquito control, bed bug control, flea treatment, TAP pest-control attic insulation, commercial and industrial pest control, wood borate treatments.
- Record verified October 27, 2026.
- Legal name: Arrow Pest Control of Baton Rouge, Inc..
- Website: https://arrowtermiteandpestcontrol.com

## How we scored it

Handshake Score: 7.5 out of 10, #92 of 164 in the West. Each factor is scored from 0 to 10; every point added or taken away is listed with the fact behind it.

- Customer satisfaction (weight 38.89%, nominal 35%): 9.3/10
  - Google 4.82 across 4,807 West reviews
  - Blended 4.82/5
- Complaint record (weight 11.11%, nominal 10%): 10.0/10
  - 2 BBB complaints in 3 yrs ÷ 4,498 (LA Google review total across the 10 rated Louisiana listings: the Texas listings are left out because both BBB files are Louisiana files) = 0.4 per 1,000 → 10
- Sales and contract fairness (weight 16.67%, nominal 15%): 5.0/10
  - 12-month minimum term (−1)
  - Early-cancellation fee 100% of remaining balance (−3)
  - Auto-renews (−0.5)
  - Mandatory arbitration / class-action waiver (−0.5)
- Licensing and compliance (weight 16.67%, nominal 15%): 9.0/10
  - Minor administrative penalty: LDAF Structural Pest Control Commission case 24-SPCC-2538 (Joseph Cohn, Arrow Pest Control of New Orleans): 3 violations found, penalties $200 + $300 + $200 (−0.5)
  - Minor administrative penalty: LDAF Structural Pest Control Commission case 24-SPCC-2545 (Jacob Cohn, Arrow Pest Control of Baton Rouge): violations found, stated penalties $200 + $200 + $500 (penalties then ordered suspended) (−0.5)
- Legal and regulatory record (weight 16.67%, nominal 15%): 10.0/10
- Workplace score (weight 10%): not scored (< 20 employee reviews)

- Weighted average of the factors above: 8.7/10.
- Review volume −0.8: 4,807 of 5,000 Google reviews.
- Verification depth −0.4: 0 of 250 other reviews · 0 of 20 employee reviews.
- Locations 0: 13 locations.
- Handshake Score: 7.5/10.

## What customers say

- Arrow Termite & Pest Control has 4,807 Google reviews across 12 West listings, averaging 4.8.
- BBB (Baton Rouge, Louisiana (Arrow Pest Control of Baton Rouge…): 1.0/5, 2 reviews, retrieved October 28, 2026
- BBB (Slidell, Louisiana (Arrow Termite and Pest Control Co. file)): rating not shown, 0 reviews, retrieved October 28, 2026
- Other (Company website review widget (“Excellent 4.8”, 3,032…): 4.8/5, 3,032 reviews, retrieved October 28, 2026
- Facebook (Company page (Baton Rouge based; all locations)): rating not shown, 249 reviews, retrieved October 28, 2026
- Negative themes recorded by our researchers: termite-station inspections and follow-up (2 reviews).

## Better Business Bureau

- Its BBB profile shows an A+ grade and 2 complaints in the last three years.
- Not BBB accredited.
- BBB customer reviews: 1.0/5 average from 2 reviews.
- Retrieved October 28, 2026.

## Contracts and sales practices

- Door-to-door badge: N/A.
- Sales notes: No door-to-door evidence found. The careers page lists a customer service representative, technicians, termite technician, sales administrator (phone leads, appointments with an account manager), receptionist and accounts receivable roles; none is a summer, canvassing or door-to-door role. The company does employ “field sales representatives” (a topic Jacob Cohn raised at the Structural Pest Control Commission rules committee, 2023) and spoke on “solicitation and regulations” at the March 19, 2025 commission meeting, but neither says reps knock on doors. The published terms open with the standard three-day cancellation notice used for off-premises sales, which on its own does not show door-to-door selling. No review read describes a rep at the door and no solicitor-permit record was searched. Recorded as unknown.
- Home Pest Control / Prime Pest: the service is for one year and is non-cancelable; a customer who wants out owes the remainder of the contract sum immediately and is released only after paying it in full. (counted in the score)
- After the first year the agreement automatically renews in 30-day periods until canceled in writing; a canceling customer must also speak with an Arrow manager or approved representative; charges continue until canceled in writing. (counted in the score)
- Mosquito program: contracted for the months specified and continues automatically unless canceled in writing by either party. (counted in the score)
- Arbitration clause in the service terms: disputes under “this agreement” go exclusively to binding AAA commercial arbitration, and neither party may sue the other except to enforce the award. (counted in the score)
- Missed or refused access can mature the whole remaining contract balance; non-payment of an installment matures all installments due or to become due for the first-year contract and any renewal; collection costs are fixed at a minimum of 25% of the amount due but no less than $100.
- Opening notice: the customer may cancel within three business days by written notice; if canceled before completion after the initial service, the full initial service charge is owed; treatments then continue at the same frequency until the customer cancels.
- Satisfaction remedy: if Arrow cannot continue service to control the guaranteed pest, it “may elect” to refund up to the last two Prime Pest payments and cancel, with an Arrow manager’s approval.
- Termite: treatment contracts carry an annual renewal; a lapse (renewal not paid by the last day of the renewal month) reverts the contract to treatment-only with no damage coverage; hidden activity found within 90 days of initial treatment can be charged at a discounted $250 per spot treatment.
- Price increases are described as “rare”; customers are notified of increases over 7% before payment is processed; Arrow reserves the right to cancel any account or contract at any time according to lawful practices.
- The terms name the contracting party “Arrow Pest Control, Inc.” and print license identifiers “TX: TPCL 10819” and “MS: #35905 – JSC”; no Louisiana license number is printed.

## Licensing and registrations

- Status and expiry are as the issuing agency’s record showed them on the date retrieved.
- Louisiana · Louisiana Department of Agriculture and Forestry (LDAF), Structural Pest Control Commission · Structural Place of Business Permit: ARROW PEST CONTROL OF BATON ROUGE (4720 Jones Creek Rd, Baton Rouge; contact/licensee COHN, JACOB) · no. 001Z79 · status: Active (Expire 6/30/2026 on the list revised April 20, 2026) · expires June 30, 2026 · note: List revised April 20, 2026 (the latest on LDAF’s professionals page when read on October 27, 2026/28). LDAF has no web lookup and the list is a snapshot: the listed Expire date (6/30/2026) is earlier than today, so the 2026-27 renewal is not visible; not scored as expired because the status column reads Active. Insurance and bond are required for the permit but their amounts are not in the list.
- Louisiana · Louisiana Department of Agriculture and Forestry (LDAF), Structural Pest Control Commission · Structural Place of Business Permit: ARROW PEST CONTROL OF NEW ORLEANS (421 Ponchatrain Drive, Slidell; contact COHN, JOSEPH) · no. 001Z7A · status: Active (Expire 6/30/2026 on the list revised April 20, 2026) · expires June 30, 2026 · note: List revised April 20, 2026 (the latest on LDAF’s professionals page when read on October 27, 2026/28). LDAF has no web lookup and the list is a snapshot: the listed Expire date (6/30/2026) is earlier than today, so the 2026-27 renewal is not visible; not scored as expired because the status column reads Active. Insurance and bond are required for the permit but their amounts are not in the list.
- Louisiana · Louisiana Department of Agriculture and Forestry (LDAF), Structural Pest Control Commission · Structural Place of Business Permit: ARROW INDUSTRIAL LLC (4720 Jones Creek Rd, Baton Rouge; contact COHN, LORI B) · no. 001Z78 · status: Active (Expire 6/30/2026 on the list revised April 20, 2026) · expires June 30, 2026 · note: List revised April 20, 2026 (the latest on LDAF’s professionals page when read on October 27, 2026/28). LDAF has no web lookup and the list is a snapshot: the listed Expire date (6/30/2026) is earlier than today, so the 2026-27 renewal is not visible; not scored as expired because the status column reads Active. Insurance and bond are required for the permit but their amounts are not in the list.
- Louisiana · Louisiana Department of Agriculture and Forestry (LDAF), Structural Pest Control Commission · Structural Place of Business Permit: DAVE’S TERMITE AND PEST CONTROL, LLC dba DAVE AND KEVIN’S PEST CONTROL (521 South Eola Road, Broussard; the Arrow Lafayette/Broussard office) · no. 0050K4 · status: Active (Expire 6/30/2026 on the list revised April 20, 2026) · expires June 30, 2026 · note: List revised April 20, 2026 (the latest on LDAF’s professionals page when read on October 27, 2026/28). LDAF has no web lookup and the list is a snapshot: the listed Expire date (6/30/2026) is earlier than today, so the 2026-27 renewal is not visible; not scored as expired because the status column reads Active. Insurance and bond are required for the permit but their amounts are not in the list. A separate, older permit at the same address, 001ZVJ DAVE’S PEST CONTROL SERVICES INC (contact Quebedeaux, Bobby), reads Delinquent 6/30/2026; it is held by a different legal entity (Dave’s Pest Control Services Inc, Bobby Quebedeaux; different phone and email domain), not by an Arrow entity; no source read documents a sale or succession, so it is not scored against Arrow. The Arrow-affiliated permit 0050K4 covers the office.
- Texas · Texas Department of Agriculture (TDA), Structural Pest Control Service · Commercial Business License, categories PTC: ARROW TERMITE & PEST CONTROL LLC dba ARROW PEST CONTROL OF HOUSTON, Harris County; operator Jacob Cohn; responsible applicator Jacob S Cohn; issued 01/15/1997, renewed 12/31/2025; former SPCB number 10819 · no. 0566436 · status: Listed on the TDA current-licenses report (current), file dated 26 Oct 2026 · expires December 31, 2026 · note: The TDA report has one row for the company, in Harris County; the Cypress and Houston South listings are both in Harris County and have no row of their own (recorded as a gap, not scored, per the October 27, 2026 TDA ruling). The advertised “TPCL 10819” on the company’s terms page equals this row’s SPCB_TPCL value, so it matches.
- Louisiana · Louisiana Secretary of State, Commercial Division · Business registry: Business Corporation, ARROW PEST CONTROL OF BATON ROUGE, INC. (registered 4/5/1993); President Michael R. Cohn · no. Charter 34431622D · status: Active; Annual Report Status In Good Standing; last report filed 3/6/2026
- Louisiana · Louisiana Secretary of State, Commercial Division · Business registry: Business Corporation, ARROW PEST CONTROL OF NEW ORLEANS, INC. (registered 4/5/1993) · no. Charter 34431620D · status: Active; In Good Standing; last report filed 3/6/2026
- Louisiana · Louisiana Secretary of State, Commercial Division · Business registry: Limited Liability Company, ARROW INDUSTRIAL, LLC (registered 7/16/2012) · no. Charter 40888625K · status: Active; In Good Standing; last report filed 9/2/2026
- Louisiana · Louisiana Secretary of State, Commercial Division · Business registry: Limited Liability Company, DAVE’S TERMITE AND PEST CONTROL, LLC (registered 8/8/2022) · no. Charter 45048923K · status: Active; In Good Standing; last report filed 7/13/2026
- Louisiana · Louisiana Secretary of State, Commercial Division · Business registry: Trade Name “ARROW TERMITE AND PEST CONTROL”, applicant MIKE COHN AND ARROW PEST CONTROL OF BATON ROUGE, INC. (registered 1/30/2019, date first used 8/17/1978) · no. Book # 69-8381 · status: ACTIVE; expires 1/30/2029 · expires January 30, 2029
- Louisiana · Louisiana Secretary of State, Commercial Division · Business registry: Business Corporation, ARROW PEST CONTROL, INC. (Monroe, 1977), the name used in the published service terms · no. Charter 31831230D · status: Inactive (Voluntary Action; Affidavit to Dissolve 10/22/1997; last report filed 5/5/1995) · note: Dissolved in 1997, long before the 5-year window; not a registration lapse. The name appears in the terms (“Arrow Pest Control, Inc.”) as a legacy contracting name.
- Texas · Texas Comptroller of Public Accounts (Franchise Tax Account Status; Texas Secretary of State registration) · Business registry: Texas limited liability company ARROW TERMITE & PEST CONTROL, L.L.C. (state of formation Texas; Baton Rouge mailing address) · no. SOS file 0800157391; taxpayer 32009797492 · status: Right to Transact Business in Texas: ACTIVE; SOS Registration Status: ACTIVE (record as of October 28, 2026)

## Legal and regulatory record

- Only resolved government actions count toward the score. Summaries are our researchers’ wording of the source.
- [Not counted in the legal score] October 28, 2026 · Texas Department of Agriculture, Structural Pest Control Service enforcement report (rolling 12 months to October 26, 2026) · enforcement: Searched the downloaded TDA enforcement report (171 rows, Date Final October 27, 2025 to October 26, 2026) for “arrow termite”, “cohn” and license 0566436: no row. The only “Arrow” rows are for ARROW EXTERMINATORS INC (license 0566429, a different company based in Georgia). The report covers only 12 months, so older actions would not appear.
- [Not counted in the legal score] October 28, 2026 · US EPA ECHO facility search (names “Arrow Termite” and “Arrow Pest Control”, states Louisiana and Texas) · enforcement: ECHO returned 0 rows for “Arrow Termite” in Louisiana and Texas and 0 for “Arrow Pest Control” in Texas. For “Arrow Pest Control” in LA it returned one row, ARROW PEST CONTROL CO INC at 108 Old Bastrop Road, Monroe (the dissolved 1977 Arrow Pest Control, Inc.’s address): no violation identified, 0 inspections, $0 penalties. Not exhaustive: ECHO covers EPA-tracked facilities only.
- [Not counted in the legal score] September 24, 2025 · Louisiana Structural Pest Control Commission (LDAF), adjudicatory hearing, case 25-SPCC-2603 · enforcement: Respondent Jacob Cohn, “Arrow Pest of Baton Rouge”. Two charges (La. R.S. 3:3371(A)(6) and (A)(14), LAC 7:XXV.119(A)); Mr. Cohn pleaded not guilty and the commission voted unanimously to dismiss all charges. No penalty; not scored.
- [Not counted in the legal score; cited as evidence for licensing and compliance] June 18, 2024 · Louisiana Structural Pest Control Commission (LDAF), adjudicatory hearing, case 24-SPCC-2538 · enforcement: Respondent Joseph Cohn, “Arrow Pest Control of New Orleans” (4720 Jones Creek Rd, Baton Rouge), the licensee behind permit 001Z7A. Four charges under La. R.S. 3:3371(A)(14) (LAC 7:XXV.117(H)(I), 101(B), 141(E)(1), 101(A)(6)). The commission dismissed the second charge and found him in violation of the other three, assessing penalties of $200, $300 and $200 ($700 in total). Heard under the minutes’ “Contested Cases” heading with counsel (not a stipulation); Joseph Cohn is Jacob Cohn’s brother, a member of Dave’s Termite and Pest Control, LLC and the LDAF contact for permit 001Z7A; no settlement or consent order; no suspension or revocation recorded.
- [Not counted in the legal score; cited as evidence for licensing and compliance] June 18, 2024 · Louisiana Structural Pest Control Commission (LDAF), adjudicatory hearing, case 24-SPCC-2545 · enforcement: Respondent Jacob Cohn, “Arrow Pest Control of Baton Rouge” (4720 Jones Creek Rd), the responsible licensee for permit 001Z79 and the Texas license, and the company’s Chief Operating Officer. Five charge items, seven counts (two under La. R.S. 3:3371(A)(6) and five under (A)(14): LAC 7:XXV.117(H)(1) three times, 119(A)(4) and 141(E)(2)). The commission found violations 3, 4 and 5 with penalties of $200, $200 and $500, also found violation 2 (no amount recorded) and violation 1 “without penalty”, and voted to “suspend any penalty”. The minutes do not say whether the suspension applies to all penalties or only to violation 1. Heard under the minutes’ “Contested Cases” heading with counsel (not a stipulation); no settlement or consent order; no suspension or revocation of a license recorded.
- [COMPLAINT RECORD, a count or summary of complaints, not findings; not counted in the legal score] October 28, 2026 · BBB (Louisiana files) · complaint-summary: BBB file for Arrow Pest Control of Baton Rouge, Inc. (not accredited): 2 complaints in the last 3 years, 1 in the last 12 months. The July 2026 complaint (service/repair) says termite protection was billed for over three years while the company now says technicians do not enter yards with dogs; the company answered on 07/24/2026. The May 2025 complaint (customer service) was a refused termite-certificate inspection on a townhome; the company refunded the $150 and the customer accepted. Separate Slidell file (Arrow Termite and Pest Control Co.): rated A+, file opened 5/24/2021, 0 reviews; its complaint page was not readable (timeouts).

## Mentions, awards and claims

### Mentions

- [Experts call termites 'hidden enemies' causing harm to South Louisiana homes](https://www.wbrz.com/news/experts-call-termites-hidden-enemies-causing-harm-to-south-louisiana-homes/) (WBRZ (Baton Rouge) · May 27, 2025 · news): A WBRZ report on termite swarms quotes Arrow’s Jacob Cohn as an expert source on signs of termites and free inspections; no complaint or endorsement of the company.
- [Built by family, driven by service: Arrow Termite & Pest Control takes Best of Baton Rouge honors for second straight year](https://www.theadvocate.com/sponsored/baton_rouge/arrow_termite_and_pest_control/built-by-family-driven-by-service-arrow-termite-pest-control-takes-best-of-baton-rouge/article_c9a5b6a8-69ef-4bed-87a3-a69107a8168b.html) (The Advocate (sponsored content, “brought to you by Arrow Termite & Pest Control”) · May 10, 2026 · award): Company-paid branded content. It reports a Gold Award for Best Pest Control in the 2026 Best of Baton Rouge competition (second year running), about 170 employees, and the 1958 Monroe origin; it is the company’s own account, not independent reporting.
- [Arrow Termite & Pest Control (La.) Acquires Ark-La-Tex Exterminators](https://www.pctonline.com/news/arrow-acquires-shreveport-based-ark-la-tex-exterminators/) (Pest Control Technology (PCT) · March 5, 2026 · trade-press): PCT reports that Arrow acquired Ark-La-Tex Exterminators of Shreveport (founded 1978 by John Theo II, more than 1,000 customers; its technicians retained and Theo staying on as a consultant). Trade press based on an Arrow announcement.

### Awards

- Gold Award, Best Pest Control (Best of Baton Rouge 2026; also 2025 per the same article) (Best of Baton Rouge competition (reported in an Advocate article sponsored by the company), 2026)
- Associate Certified Entomologist (Jacob Cohn); the company site also claims a “Board Certified Entomologist” (Entomological Society of America (not checked))

## On Reddit

- Reddit hasn’t been searched for this company yet.

## Locations

- States with a location on file: Louisiana and Texas.
- Cities: Baton Rouge, Louisiana, Slidell, Louisiana, Zachary, Louisiana, Shreveport, Louisiana, Houma, Louisiana, Hammond, Louisiana, Broussard, Louisiana, Monroe, Louisiana, Newellton, Louisiana, Cypress, Texas, Houston, Texas.

## What we couldn’t verify

Overall confidence in this score: Medium, 5 of 11 points. [How confidence is set](https://handshakereviews.com/how-we-review#confidence).

What keeps it from rating higher:

- 4,807 western US Google reviews behind customer satisfaction (10,000 or more earns full points).
- Too few independent non-Google reviews to blend in (Google only).
- Verifier rated the customer reviews medium (high earns a point).
- Verifier rated the licensing medium (high earns a point).
- Verifier rated the legal and regulatory record medium (high earns a point).
- 15 independent websites cited (25 or more earns a point).

Verifier’s confidence by section: Identity high; Licensing medium; Legal and regulatory medium; Customer reviews medium; BBB medium; Employee reviews low; Mentions medium; Sales model low.

### Gaps in the record

- The raw third-party records were used to confirm that all 13 listings are claimed listings on arrowtermiteandpestcontrol.com with matching phones/addresses (Baton Rouge, Slidell and Broussard also match LDAF permit addresses).
- The company site shows its own “3,032 reviews” widget and Birdeye shows different totals (2,856 for Baton Rouge), so Google counts may have moved since the crawl.
- Newellton (671 Yucatan Rd) is a zero-review live listing carrying the brand website and Shreveport/Monroe phone; the company contact page does not list it. No effect on any score.
- The site’s Mississippi towns (Biloxi, Gulfport) and an unverified Alabama mention are outside the 24 covered states.
- The company’s About page, Baton Rouge location page and /pest-control/ pricing page could not be captured (connection timeouts and socket errors, several attempts); the $20 introductory offer seen in search snippets and the company’s own description of its programs are therefore not recorded. Contract terms come from the captured Terms & Conditions page.
- LDAF has no web lookup: the Place of Business Permit list (revised April 20, 2026) is the only company-level record. It shows Arrow Pest Control of Baton Rouge, Arrow Pest Control of New Orleans (Slidell address), Arrow Industrial LLC and Dave’s Termite and Pest Control LLC, all Active with an Expire date of 6/30/2026 (earlier than today; the 2026-27 renewal is not visible in the snapshot). No separate permit row exists for the Shreveport, Monroe, Hammond, Houma, Zachary, Denham Springs or Newellton listings (recorded as a gap, not a deduction). Individual applicator licenses cannot be searched (no public lookup); the responsible licensees named on the list are Jacob, Joseph and Lori B. Cohn. Insurance and bond amounts are not shown.
- Texas: one TDA commercial business license (0566436, Harris County). The Cypress and Houston South listings have no license row of their own (gap, not scored per the October 27, 2026 TDA ruling). TDA’s enforcement report is a rolling 12-month window, so older Texas actions would not appear. Texas courts, Texas AG complaint data and OSHA were not searched (no free search, or human-verification wall).
- Louisiana SPCC adjudications: all 34 sets of commission and committee minutes from September 2021 to June 2026 were downloaded and read (text layer where present, Apple Vision OCR for scanned pages, so scanned pages could contain OCR misses); three Arrow/Cohn cases were found (two penalized on June 18, 2024, one dismissed September 24, 2025). The SPCC “Citations” tab on the DOA boards site and the commission’s consumer-complaint files were not available; LDAF does not publish complaint data.
- Not attributed: Arrow Exterminators, Inc. (Atlanta, Georgia; dba Stark Exterminators in Baton Rouge, Texas licenses 0566429 etc.) is a different company. Its SPCC case 25-SPCC-2602 ($1,200, $600 suspended) and the TDA warning on license 0566429 are not this company’s. A separate Arrow Termite & Pest Control in Evansville, Indiana (getarrow.com) and Arrow Pest Control in Minnesota are also unrelated.
- BBB: the Baton Rouge file’s main profile page (letter grade) was read on the third attempt (A+). The Slidell file’s main page was read (A+, file opened 5/24/2021, 0 reviews) but its complaint page timed out on three attempts, so its complaint count is unknown. Other BBB files for the Shreveport, Monroe, Houma, Hammond, Zachary or Houston offices were not found by search; none verified.
- Yelp (Baton Rouge, Slidell, Lafayette, Gulfport pages seen in search results, ratings not shown), Facebook (snippet: 94% recommend of 249 reviews), Indeed (snippet: 3.7 from 31 reviews), Glassdoor, RepVue, MapQuest, Nextdoor and LinkedIn were not opened (terms forbid automated access or the page is a mirror). Nothing from them is scored.
- Angi, HomeAdvisor, Thumbtack, Trustpilot: no profile pages found by search (the company site widget names “Angie’s List 4.6” without a link), so no non-Google platform has 5 or more reviews in the scoring inputs. BBB has only 2 reviews on the Baton Rouge file.
- Reddit: two searches (site:reddit.com) returned no thread about the company (one unrelated r/batonrouge pest-control recommendation thread did not name Arrow in its snippet); not opened. The HBA of Greater Baton Rouge directory page returned HTTP 403.
- Lawsuits, attorney-general actions, FTC, class actions and settlements: searches for the company name plus “attorney general”, “lawsuit”, “settlement”, “class action”, “complaint” and “investigation” found nothing about this company; Louisiana has no statewide court search (parish clerks, many paid) and the Louisiana Department of Justice publishes no complaint data; CourtListener requires JavaScript/auth. Not exhaustive.
- The ownership statement (Cohn family, independent) rests on the company’s sponsored article, its site and the Secretary of State officer lists; no independent confirmation that no investor holds a stake.
- Door-to-door status unknown: no evidence either way (see the sales evidence). Employee-side D2D themes unavailable.
- Live re-opens of the company site (terms, careers, contact, home), WBRZ, PCT, BBB Slidell complaints and the LDAF POB list host failed with timeouts or socket errors. The 2024 SPCC minutes PDF was re-downloaded and re-read live (cases 24-SPCC-2538 and -2545 confirmed).
- Licensing/registry for other states: none pending; the company has locations only in Louisiana and Texas (Mississippi is outside the 24 covered states).

### Open questions

- BBB Slidell file complaint count unreadable (A+, 0 reviews).
- LDAF permits show Expire 6/30/2026 on an April 2026 list; 2026-27 renewal not visible.
- Whether the suspended penalty in 24-SPCC-2545 covers all penalties is not stated in the minutes (counted per the stayed-penalty ruling).
- Door-to-door status unknown.
- Other years not re-read.

## Head-to-head comparisons

- [Arrow Termite & Pest Control vs. Terminix](https://handshakereviews.com/compare/arrow-termite-and-pest-control-vs-terminix.md)

## Common questions about Arrow Termite & Pest Control

### Is Arrow Termite & Pest Control licensed in Louisiana and Texas?

Arrow Termite & Pest Control holds a current company pesticide license in Texas; is listed active in Louisiana on a state list dated April 2026, renewal not confirmed. Statuses are as each state agency showed them on the date retrieved.

[Licensing record](https://handshakereviews.com/companies/arrow-termite-and-pest-control.md) · [Is Arrow Termite & Pest Control legit?](https://handshakereviews.com/companies/arrow-termite-and-pest-control/legit.md)

### Does Arrow Termite & Pest Control sell door to door?

Our research didn’t establish that Arrow Termite & Pest Control sells door to door. That isn’t proof that it never knocks.

[Sales evidence](https://handshakereviews.com/companies/arrow-termite-and-pest-control.md)

### What is Arrow Termite & Pest Control’s BBB rating?

Arrow Termite & Pest Control’s BBB profile shows an A+ grade and 2 complaints in the last three years.

[BBB record](https://handshakereviews.com/companies/arrow-termite-and-pest-control.md)

### Does Arrow Termite & Pest Control charge a cancellation fee?

Arrow Termite & Pest Control’s own terms or statements set a 12-month minimum term. Customers report being charged the full remaining contract balance. Service continues after the initial term until you cancel. Its terms require written notice to cancel.

[How to cancel Arrow Termite & Pest Control](https://handshakereviews.com/companies/arrow-termite-and-pest-control/cancel.md)

### How does Arrow Termite & Pest Control rank?

Arrow Termite & Pest Control ranks #92 of 164 in the West, with a Handshake Score of 7.5 out of 10 (Medium confidence). Strongest: legal and regulatory record (10.0/10). Weakest: sales and contract fairness (5.0/10).

[How we scored it](https://handshakereviews.com/companies/arrow-termite-and-pest-control.md) · [Full rankings](https://handshakereviews.com/rankings/pest-control-west.md) · [Arrow Termite & Pest Control vs. Terminix](https://handshakereviews.com/compare/arrow-termite-and-pest-control-vs-terminix.md)

### Has Arrow Termite & Pest Control faced government actions?

No resolved government actions count against Arrow Termite & Pest Control in our scoring. Five other lawsuit or regulatory records are listed but not scored; pending cases and allegations are not findings.

[Legal and regulatory record](https://handshakereviews.com/companies/arrow-termite-and-pest-control.md)

### Where does Arrow Termite & Pest Control have locations?

Our record lists 13 locations for Arrow Termite & Pest Control in Louisiana and Texas. It appears in our area rankings for New Orleans, Baton Rouge, Lafayette, Shreveport and Houston.

[Locations](https://handshakereviews.com/companies/arrow-termite-and-pest-control.md) · [Best pest control in the New Orleans area](https://handshakereviews.com/pest-control/new-orleans.md) · [Best pest control in the Baton Rouge area](https://handshakereviews.com/pest-control/baton-rouge.md) · [Best pest control in the Lafayette area](https://handshakereviews.com/pest-control/lafayette-la.md) · [Best pest control in the Shreveport area](https://handshakereviews.com/pest-control/shreveport.md) · [Best pest control in the Houston area](https://handshakereviews.com/pest-control/houston.md)

## Pest control by state

- [#5 of 13 in Louisiana](https://handshakereviews.com/rankings/pest-control-louisiana.md): [Baton Rouge area](https://handshakereviews.com/pest-control/baton-rouge.md), [Lafayette area](https://handshakereviews.com/pest-control/lafayette-la.md), [Shreveport area](https://handshakereviews.com/pest-control/shreveport.md), [New Orleans area](https://handshakereviews.com/pest-control/new-orleans.md)
- [#30 of 58 in Texas](https://handshakereviews.com/rankings/pest-control-texas.md): [Houston area](https://handshakereviews.com/pest-control/houston.md)

## Similar companies in Louisiana

- [J&J Exterminating](https://handshakereviews.com/companies/j-and-j-exterminating.md) · #3 of 13 · State Score 8.6 · [Is it legit? (J&J Exterminating)](https://handshakereviews.com/companies/j-and-j-exterminating/legit.md)
- [Spidexx Pest Control & Termite](https://handshakereviews.com/companies/spidexx-pest-control-and-termite.md) · #4 of 13 · State Score 8.4 · [Is it legit? (Spidexx Pest Control & Termite)](https://handshakereviews.com/companies/spidexx-pest-control-and-termite/legit.md)
- [JA-ROY Pest Control](https://handshakereviews.com/companies/ja-roy-pest-control.md) · #6 of 13 · State Score 8.3 · [Is it legit? (JA-ROY Pest Control)](https://handshakereviews.com/companies/ja-roy-pest-control/legit.md)
- [LaJaunie's Pest Control](https://handshakereviews.com/companies/lajaunies-pest-control.md) · #7 of 13 · State Score 8.0 · [Is it legit? (LaJaunie's Pest Control)](https://handshakereviews.com/companies/lajaunies-pest-control/legit.md)

## Sources

48 distinct pages, numbered in the order they appear in the record. Dates are when our researchers retrieved each page.

1. [Company website](https://arrowtermiteandpestcontrol.com) — arrowtermiteandpestcontrol.com · Company facts
2. [arrowtermiteandpestcontrol.com](https://www.arrowtermiteandpestcontrol.com/contact/) — Company facts · retrieved October 28, 2026
3. [theadvocate.com](https://www.theadvocate.com/sponsored/baton_rouge/arrow_termite_and_pest_control/built-by-family-driven-by-service-arrow-termite-pest-control-takes-best-of-baton-rouge/article_c9a5b6a8-69ef-4bed-87a3-a69107a8168b.html) — Company facts · retrieved October 28, 2026
4. [bbb.org](https://www.bbb.org/us/la/baton-rouge/profile/pest-control/arrow-pest-control-of-baton-rouge-inc-0835-15000152) — Company facts · retrieved October 28, 2026
5. [arrowtermiteandpestcontrol.com](https://arrowtermiteandpestcontrol.com/) — Company facts · retrieved October 28, 2026
6. [coraweb.sos.la.gov](https://coraweb.sos.la.gov/commercialsearch/CommercialSearchDetails.aspx?CharterID=407584_D2BB3FA377) — Company facts · retrieved October 28, 2026
7. [coraweb.sos.la.gov](https://coraweb.sos.la.gov/commercialsearch/CommercialSearchDetails.aspx?CharterID=1692790_E0F799C786) — Company facts · retrieved October 28, 2026
8. [arrowtermiteandpestcontrol.com](https://arrowtermiteandpestcontrol.com/careers/) — Contracts and sales · retrieved October 28, 2026
9. [wwwcfprd.doa.louisiana.gov](https://wwwcfprd.doa.louisiana.gov/boardsandcommissions/MeetingMinutes/531_Rules%20Committee%20Minutes%20%203.01.2023.pdf) — Contracts and sales · retrieved October 28, 2026
10. [wwwcfprd.doa.louisiana.gov](https://wwwcfprd.doa.louisiana.gov/boardsandcommissions/MeetingMinutes/531_Minutes%203.19.2025.pdf) — Contracts and sales · retrieved October 28, 2026
11. [arrowtermiteandpestcontrol.com](https://www.arrowtermiteandpestcontrol.com/terms-and-conditions/) — Contracts and sales · retrieved October 28, 2026
12. [Google — Baton Rouge, Louisiana](https://www.google.com/maps?cid=6225301616457659518) — google.com · Customer reviews · retrieved October 27, 2026
13. [Google — Slidell, Louisiana](https://www.google.com/maps?cid=8832994591323860043) — google.com · Customer reviews · retrieved October 27, 2026
14. [Google — Louisiana (service-area listing, no address; pin 29.819, -89.832)](https://www.google.com/maps?cid=14615239594770623080) — google.com · Customer reviews · retrieved October 27, 2026
15. [Google — Zachary, Louisiana](https://www.google.com/maps?cid=12113708506519814863) — google.com · Customer reviews · retrieved October 27, 2026
16. [Google — Shreveport, Louisiana](https://www.google.com/maps?cid=13880895770771916531) — google.com · Customer reviews · retrieved October 27, 2026
17. [Google — Houma, Louisiana](https://www.google.com/maps?cid=15060473443323780328) — google.com · Customer reviews · retrieved October 27, 2026
18. [Google — Hammond, Louisiana](https://www.google.com/maps?cid=2497689455879107028) — google.com · Customer reviews · retrieved October 27, 2026
19. [Google — Broussard, Louisiana](https://www.google.com/maps?cid=18012298946899998028) — google.com · Customer reviews · retrieved October 27, 2026
20. [Google — Monroe, Louisiana](https://www.google.com/maps?cid=30579658257098919) — google.com · Customer reviews · retrieved October 27, 2026
21. [Google — Louisiana (service-area listing, no address; pin 30.413, -90.733)](https://www.google.com/maps?cid=5766152543909185066) — google.com · Customer reviews · retrieved October 27, 2026
22. [Google — Newellton, Louisiana](https://www.google.com/maps?cid=8636429201112506085) — google.com · Customer reviews · retrieved October 27, 2026
23. [Google — Cypress, Texas](https://www.google.com/maps?cid=13238736241533893608) — google.com · Customer reviews · retrieved October 27, 2026
24. [Google — Houston, Texas](https://www.google.com/maps?cid=2881179551656533100) — google.com · Customer reviews · retrieved October 27, 2026
25. [BBB — Baton Rouge, Louisiana (Arrow Pest Control of Baton Rouge, Inc. file)](https://www.bbb.org/us/la/baton-rouge/profile/pest-control/arrow-pest-control-of-baton-rouge-inc-0835-15000152/customer-reviews) — bbb.org · Customer reviews · retrieved October 28, 2026
26. [BBB — Slidell, Louisiana (Arrow Termite and Pest Control Co. file)](https://www.bbb.org/us/la/slidell/profile/pest-control/arrow-termite-and-pest-control-co-0985-90036033/customer-reviews) — bbb.org · Customer reviews · retrieved October 28, 2026
27. [Facebook — Company page (Baton Rouge based; all locations)](https://www.facebook.com/Arrowpestcontrol/about/) — facebook.com · Customer reviews · retrieved October 28, 2026
28. [Other — Birdeye listing pages (Baton Rouge 4.9 / 2,856; other listing 4.8 / 440)](https://reviews.birdeye.com/arrow-termite-pest-control-baton-rouge-164834712707360) — reviews.birdeye.com · Customer reviews · retrieved October 28, 2026
29. [BBB](https://www.bbb.org/us/la/baton-rouge/profile/pest-control/arrow-pest-control-of-baton-rouge-inc-0835-15000152/complaints) — bbb.org · BBB · retrieved October 28, 2026
30. [BBB](https://www.bbb.org/us/la/slidell/profile/pest-control/arrow-termite-and-pest-control-co-0985-90036033) — bbb.org · BBB · retrieved October 28, 2026
31. [Louisiana Department of Agriculture and Forestry (LDAF), Structural Pest Control Commission](https://assets.ctfassets.net/pc5e1rlgfrov/tjVKL2ygRWREmMpyaP0kh/9610757631562338f96719e2e5d2fbf7/POB_List_04_20_2026_ADA.pdf) — assets.ctfassets.net · Licensing and registrations · retrieved October 28, 2026
32. [Texas Department of Agriculture (TDA), Structural Pest Control Service](https://texasagriculture.gov/Portals/0/Reports/PIR/spcs_commercial_business.csv) — texasagriculture.gov · Licensing and registrations · retrieved October 28, 2026
33. [Louisiana Secretary of State, Commercial Division](https://coraweb.sos.la.gov/commercialsearch/CommercialSearchDetails.aspx?CharterID=407582_125F041ADF) — coraweb.sos.la.gov · Licensing and registrations · retrieved October 28, 2026
34. [Louisiana Secretary of State, Commercial Division](https://coraweb.sos.la.gov/commercialsearch/CommercialSearchDetails.aspx?CharterID=993139_B1895C33DE) — coraweb.sos.la.gov · Licensing and registrations · retrieved October 28, 2026
35. [Louisiana Secretary of State, Commercial Division](https://coraweb.sos.la.gov/commercialsearch/commercialsearch.aspx?searchName=Arrow%20Termite) — coraweb.sos.la.gov · Licensing and registrations · retrieved October 28, 2026
36. [Louisiana Secretary of State, Commercial Division](https://coraweb.sos.la.gov/commercialsearch/CommercialSearchDetails.aspx?CharterID=180136_514CD8C4C8) — coraweb.sos.la.gov · Licensing and registrations · retrieved October 28, 2026
37. [Texas Comptroller of Public Accounts (Franchise Tax Account Status; Texas Secretary of State registration)](https://comptroller.texas.gov/taxes/franchise/account-status/search/32009797492) — comptroller.texas.gov · Licensing and registrations · retrieved October 28, 2026
38. [Louisiana Structural Pest Control Commission (LDAF), adjudicatory hearing, case 24-SPCC-2538](https://wwwcfprd.doa.louisiana.gov/boardsandcommissions/MeetingMinutes/531_SPCC%206.18.2024%20Minutes%20kdm.pdf) — wwwcfprd.doa.louisiana.gov · Legal and regulatory · retrieved October 28, 2026
39. [Louisiana Structural Pest Control Commission (LDAF), adjudicatory hearing, case 25-SPCC-2603](https://wwwcfprd.doa.louisiana.gov/boardsandcommissions/MeetingMinutes/531_September%2024%2C%202025%20SPCC%20signed%20minutes.pdf) — wwwcfprd.doa.louisiana.gov · Legal and regulatory · retrieved October 28, 2026
40. [Texas Department of Agriculture, Structural Pest Control Service enforcement report (rolling 12 months to October 26, 2026)](https://texasagriculture.gov/Portals/0/Reports/PIR/spcs_enforcement.xls) — texasagriculture.gov · Legal and regulatory · retrieved October 28, 2026
41. [US EPA ECHO facility search (names “Arrow Termite” and “Arrow Pest Control”, states Louisiana and Texas)](https://echodata.epa.gov/echo/echo_rest_services.get_qid?output=JSON&qid=619) — echodata.epa.gov · Legal and regulatory · retrieved October 28, 2026
42. [US EPA ECHO facility search (names “Arrow Termite” and “Arrow Pest Control”, states Louisiana and Texas)](https://echodata.epa.gov/echo/echo_rest_services.get_facilities?output=JSON&p_fn=Arrow%20Termite&p_st=LA) — echodata.epa.gov · Legal and regulatory · retrieved October 28, 2026
43. [US EPA ECHO facility search (names “Arrow Termite” and “Arrow Pest Control”, states Louisiana and Texas)](https://echodata.epa.gov/echo/echo_rest_services.get_facilities?output=JSON&p_fn=Arrow%20Termite&p_st=TX) — echodata.epa.gov · Legal and regulatory · retrieved October 28, 2026
44. [Indeed (employee reviews)](https://www.indeed.com/cmp/Arrow-Termite-and-Pest-Control-1) — indeed.com · Workplace · retrieved October 28, 2026
45. [Indeed (employee reviews)](https://www.indeed.com/cmp/Arrow-Termite-and-Pest-Control-1/job-titles/Office-Worker) — indeed.com · Workplace · retrieved October 28, 2026
46. [Indeed (employee reviews)](https://www.indeed.com/cmp/Arrow-Termite-and-Pest-Control-1/job-titles/Technician) — indeed.com · Workplace · retrieved October 28, 2026
47. [Experts call termites 'hidden enemies' causing harm to South Louisiana homes](https://www.wbrz.com/news/experts-call-termites-hidden-enemies-causing-harm-to-south-louisiana-homes/) — wbrz.com · Mentions, awards and claims · retrieved October 28, 2026
48. [Arrow Termite & Pest Control (La.) Acquires Ark-La-Tex Exterminators](https://www.pctonline.com/news/arrow-acquires-shreveport-based-ark-la-tex-exterminators/) — pctonline.com · Mentions, awards and claims · retrieved October 28, 2026

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