--- title: "Is Bug Zero legit?" description: "Bug Zero has locations only in Missouri, which licenses individual applicators, not companies. It scores 7.6 out of 10 and ranks #89 of 164 in the West." url: "https://handshakereviews.com/companies/bug-zero/legit" markdown_url: "https://handshakereviews.com/companies/bug-zero/legit.md" updated: "2026-11-05" site: "Handshake D2D News & Reviews" --- # Is Bug Zero legit? By [Uri Mittelman](https://handshakereviews.com/authors/uri-mittelman.md), Editor · Research and verification: Handshake Research Desk · Updated November 5, 2026 [Review](https://handshakereviews.com/companies/bug-zero.md) · Is it legit? **Answer:** As of November 5, 2026, Bug Zero has locations on file only in Missouri, which licenses individual applicators, not companies. Its BBB profile shows a NR grade and 0 complaints in the last three years. No resolved government actions count against it in our scoring. Its Handshake Score is 7.6 out of 10, #89 of 164 in the West. ## Licenses Company pesticide licenses in each state where it has a location, with the status the issuing agency showed on the date retrieved. - **Missouri** Missouri licenses individual pesticide applicators, not companies, so there is no company license to look up. ## Better Business Bureau record - Its BBB profile shows a NR grade and 0 complaints in the last three years. Not BBB accredited. (sources [6](https://www.bbb.org/us/mo/springfield/profile/pest-control/bug-zero-0734-12042), [9](https://www.bbb.org/us/mo/cape-girardeau/profile/pest-control/bug-zero-southeast-missouri-0734-1000052989), [19](https://www.bbb.org/us/mo/springfield/profile/pest-control/bug-zero-0734-12042/complaints)) [Full BBB record](https://handshakereviews.com/companies/bug-zero.md) ## What customers say Ratings and counts as each site showed them on the date retrieved. - **Google** 1,088 reviews across 2 western US listings, averaging 4.9 out of 5 (weighted by review count). (sources [14](https://www.google.com/maps?cid=1762804315996625885), [16](https://www.google.com/maps?cid=16458766768851267791)) - **Other** 4.9 out of 5 from 1,056 reviews (Springfield area). (sources [1](https://bugzero.com)) _Retrieved October 28, 2026_ - **Other** 4.9 out of 5 from 934 reviews (Cape Girardeau area). (sources [1](https://bugzero.com)) _Retrieved October 28, 2026_ Review excerpts and the themes customers raise are on the company’s review page. ## Legal and regulatory record Only resolved government actions count toward the score. Pending lawsuits, private suits and allegations are listed as such; they are allegations, not findings. - CourtListener case-law search for “Bug Zero” pest returned no results. The RECAP docket search was not available and Missouri Case.net results did not load (see gaps), so the court check is inconclusive. (sources [24](https://www.courtlistener.com/?q=%22Bug+Zero%22+pest&type=o)) _October 28, 2026 · CourtListener (federal and state opinions) · Lawsuit · Not scored_ Three other records (complaint summaries and permits) are on its review page. ## Does it sell door to door? - N/A: the research didn’t establish door-to-door selling. It isn’t proof that the company never knocks. [Sales evidence](https://handshakereviews.com/companies/bug-zero.md) ## How it ranks - **#89 of 164 in the West** Handshake Score 7.6 out of 10, Medium confidence. Strongest: licensing and compliance (10.0/10). Weakest: customer satisfaction (9.6/10). Sales and contract fairness: N/A. [How we scored it](https://handshakereviews.com/companies/bug-zero.md) · [Full rankings](https://handshakereviews.com/rankings/pest-control-west.md) ## Pest control in Missouri - [#6 of 23 in Missouri](https://handshakereviews.com/rankings/pest-control-missouri.md): [Springfield area](https://handshakereviews.com/pest-control/springfield-mo.md) ## Similar companies in Missouri - [Rottler Pest Solutions](https://handshakereviews.com/companies/rottler-pest-solutions.md) · #4 of 23 · State Score 9.0 · [Is it legit? (Rottler Pest Solutions)](https://handshakereviews.com/companies/rottler-pest-solutions/legit.md) - [Blue Beetle Pest Control](https://handshakereviews.com/companies/blue-beetle-pest-control.md) · #5 of 23 · State Score 9.0 · [Is it legit? (Blue Beetle Pest Control)](https://handshakereviews.com/companies/blue-beetle-pest-control/legit.md) - [Palisade Pest Control](https://handshakereviews.com/companies/palisade-pest-control.md) · #7 of 23 · State Score 8.6 · [Is it legit? (Palisade Pest Control)](https://handshakereviews.com/companies/palisade-pest-control/legit.md) - [Mantis Pest Solutions](https://handshakereviews.com/companies/mantis-pest-solutions.md) · #8 of 23 · State Score 8.6 · [Is it legit? (Mantis Pest Solutions)](https://handshakereviews.com/companies/mantis-pest-solutions/legit.md) ## Related - [Bug Zero review](https://handshakereviews.com/companies/bug-zero.md) - [Rankings by state](https://handshakereviews.com/rankings/pest-control-west.md) - [How we review companies](https://handshakereviews.com/how-we-review.md) ## Sources Numbered as in the full source list of [the Bug Zero review](https://handshakereviews.com/companies/bug-zero.md). Dates are when our researchers retrieved each page. 1. [Company website](https://bugzero.com) — bugzero.com · Company facts · retrieved October 28, 2026 6. [bbb.org](https://www.bbb.org/us/mo/springfield/profile/pest-control/bug-zero-0734-12042) — Company facts · retrieved October 28, 2026 9. [bbb.org](https://www.bbb.org/us/mo/cape-girardeau/profile/pest-control/bug-zero-southeast-missouri-0734-1000052989) — Company facts · retrieved October 28, 2026 14. [Google — Springfield, Missouri](https://www.google.com/maps?cid=1762804315996625885) — google.com · Customer reviews · retrieved October 27, 2026 16. [Google — Missouri (service-area listing, no address; pin 36.860, -94.230)](https://www.google.com/maps?cid=16458766768851267791) — google.com · Customer reviews · retrieved October 27, 2026 19. [BBB](https://www.bbb.org/us/mo/springfield/profile/pest-control/bug-zero-0734-12042/complaints) — bbb.org · BBB · retrieved October 28, 2026 24. [CourtListener (federal and state opinions)](https://www.courtlistener.com/?q=%22Bug+Zero%22+pest&type=o) — courtlistener.com · Legal and regulatory · retrieved October 28, 2026 _Markdown version of https://handshakereviews.com/companies/bug-zero/legit. Every page on this site has one: add `.md` to the path or request it with `Accept: text/markdown`. Site guide for agents: https://handshakereviews.com/llms.txt._