--- title: "Dustin Pest Control Review" description: "Dustin Pest Control has a Handshake Score of 8.1 out of 10, ranking #43 of 164 in the West. It has 2,141 Google reviews averaging 4.9." url: "https://handshakereviews.com/companies/dustin-pest-control" markdown_url: "https://handshakereviews.com/companies/dustin-pest-control.md" updated: "2026-11-05" site: "Handshake D2D News & Reviews" --- # Dustin Pest Control Review By [Uri Mittelman](https://handshakereviews.com/authors/uri-mittelman.md), Editor · Research and verification: Handshake Research Desk · Updated November 5, 2026 · Verified October 27, 2026 Review · [Is it legit?](https://handshakereviews.com/companies/dustin-pest-control/legit.md) Dustin Pest Control ranks #43 of 164 in the West, with a Handshake Score of 8.1 out of 10. This page draws on 27 public sources retrieved between October 27, 2026 and October 28, 2026, and the record was verified on October 27, 2026. The sources are listed at the end. ## At a glance - Rank and score: #43 of 164 in the West, Handshake Score 8.1 out of 10; data confidence medium. - Door-to-door selling: not found in our research (badge “N/A”; this is not proof the company never sells door to door). - Ownership: independent. - Headquarters: Fresno, California. - Founded: 1973. - Services on its record: general pest, termite inspection and treatment, rodent, bed bugs, lawn care (fertilization, weed and disease control), bird control, mosquito. - Record verified October 27, 2026. - Website: https://dustinpestcontrol.com ## How we scored it Handshake Score: 8.1 out of 10, #43 of 164 in the West. Each factor is scored from 0 to 10; every point added or taken away is listed with the fact behind it. - Customer satisfaction (weight 38.89%, nominal 35%): 9.7/10 - Google 4.91 across 2,141 West reviews - Other platforms 5.00/5 (Facebook 5.0) — too few to blend - Blended 4.91/5 - Complaint record (weight 11.11%, nominal 10%): 10.0/10 - 0 BBB complaints in 3 yrs ÷ 2,141 = 0.0 per 1,000 → 10 - Sales and contract fairness (weight 16.67%, nominal 15%): 8.5/10 - Mandatory arbitration / class-action waiver (−0.5) - Customer accounts of terms misstated at the sale (1 documented) (−1) - Licensing and compliance (weight 16.67%, nominal 15%): 10.0/10 - Legal and regulatory record (weight 16.67%, nominal 15%): 10.0/10 - Workplace score (weight 10%): not scored (< 20 employee reviews) - Weighted average of the factors above: 9.6/10. - Review volume −0.8: 2,141 of 5,000 Google reviews. - Verification depth −0.4: 9 of 250 other reviews · 2 of 20 employee reviews. - Locations −0.3: 5 of 10 locations. - Handshake Score: 8.1/10. ## What customers say - Dustin Pest Control has 2,141 Google reviews across 5 West listings, averaging 4.9. - BBB (Fresno, California BBB file (all offices in California)): 1.0/5, 2 reviews, retrieved October 28, 2026 - Facebook (Dustin Pest Control Facebook page (company-wide; all…): rating not shown, 9 reviews, retrieved October 28, 2026 - Yelp (Fresno, California (5458 W Mission Ave)): rating not shown, 116 reviews, retrieved October 28, 2026 ## Better Business Bureau - Its BBB profile shows an A+ grade and 0 complaints in the last three years. - BBB accredited since 2026-01-29. - BBB customer reviews: Average not shown from 2 reviews. - Retrieved October 28, 2026. ## Contracts and sales practices - Door-to-door badge: N/A. - Sales notes: No door-to-door evidence found: no summer-sales or D2D rep job posts, no recruiting site, and no review read that describes a rep at the door. The one Indeed review title is “Pest Control Technician / Sales” (Clovis, California), and a BBB review describes a technician asking for an iPad signature after a spray, which is a technician-sold agreement, not a door-knock. Searches run: “door to door”/“door-to-door”/“summer sales”/“knocked”, “salesman”/“sales rep”/“came to my door”, “no soliciting”. - Published residential membership plans: Pest Shield Economy $45/month (quarterly service), Pest Shield $49/month (every other month, 6 visits a year), Pest Shield Premium $85/month (monthly). Homes over 3,000 sq ft may need custom pricing. - Initial treatment is $49 with membership enrollment, $249 without membership. - Published terms say membership plans carry a minimum commitment period and cancellation terms and fees set out in the separate signed service agreement; neither the length nor the fee is published. - Cancellation must be submitted in writing (email or mail) and is subject to any applicable cancellation fees or minimum commitment periods. - Binding arbitration (American Arbitration Association, Fresno County) for disputes arising from the terms or the company’s services, with a class-action waiver. (counted in the score) - Recurring membership payments are charged automatically to the payment method on file. - Satisfaction guarantee (free re-treatment between visits) requires an active membership plan and reporting within 7 days. - Customer report (BBB review, 10/13/2026): a technician asked for an iPad signature “just for the spray”; the customer later found it was a one-year contract, and the company wanted $250 to break it. ## Licensing and registrations - Status and expiry are as the issuing agency’s record showed them on the date retrieved. - California · Structural Pest Control Board (Department of Consumer Affairs) · Company Registration (Pest & Termite Control) · no. PR 829 · status: Active · note: Original issue 01-01-1980. The 12-31-2035 expiration is a placeholder value. Individual licensees at the same address include Operator 9338 (Terri Lynn Bacchetti, Termite Control, Active) and Operator 14922 (Jacob Garza, Pest Control, Active); the file does not name the qualifying manager. The company site prints no license number, so there is no advertised number to check. - California · Structural Pest Control Board (Department of Consumer Affairs) · Branch Office registration (Pest & Termite Control) · no. BR 5564 · status: Active · note: Original issue 12-31-2018; placeholder expiration. The registration address differs from the current Visalia listing; Yelp still shows 3323 S Fairway (search snippet). Recorded as a gap, not a deduction. - California · Structural Pest Control Board (Department of Consumer Affairs) · Branch Office registration (Pest & Termite Control) · no. BR 5565 · status: Active · note: Original issue 12-31-2018; placeholder expiration. Address matches the Merced Google listing. ## Legal and regulatory record - Only resolved government actions count toward the score. Summaries are our researchers’ wording of the source. - [COMPLAINT RECORD, a count or summary of complaints, not findings; not counted in the legal score] October 28, 2026 · BBB, Mountain West & Pacific Southwest (Fresno file) · complaint-summary: BBB rating A+, BBB Accredited since 1/29/2026; 0 complaints on the file. One BBB file covers the company’s Fresno addresses (1477 E Shaw Ave, 5458 W Mission Ave, 5655 W Barstow Ave), all with the same phone. ## Mentions, awards and claims ### Mentions - [Who for Pest control?! : r/fresno](https://www.reddit.com/r/fresno/comments/1jifx4n/who_for_pest_control/) (Reddit r/fresno · reddit): Thread asking for Fresno pest-control picks; one commenter reports great results with Dustin, another says they stopped using Dustin after a technician sprayed (text cut off in the snippet). - [Looking for good pest control guy - Fresno](https://www.reddit.com/r/fresno/comments/14vm9zj/looking_for_good_pest_control_guy/) (Reddit r/fresno · reddit): A commenter recommends Dustin after it treated a heavy bug problem at a newly bought home. - [Dustin Pest Control (Nextdoor business page, Clovis)](https://nextdoor.com/pages/dustin-pest-control-clovis-ca/) (Nextdoor · directory): Nextdoor business-page story (apparently supplied by the company; the page does not show who wrote it) giving the history: founder Bob Dustin, five Central Valley locations, GM Ryan Wyatt. The GM name looks out of date (see the ownership note). ### Awards - BBB Accreditation (A+) (BBB, Mountain West & Pacific Southwest, 2026) ## On Reddit - Reddit hasn’t been searched for this company yet. ## Locations - States with a location on file: California. - Cities: Fresno, California, Clovis, California, Visalia, California, Merced, California. ## What we couldn’t verify Overall confidence in this score: Medium, 5 of 11 points. [How confidence is set](https://handshakereviews.com/how-we-review#confidence). What keeps it from rating higher: - 2,141 western US Google reviews behind customer satisfaction (3,000 or more earns a point; 10,000 or more earns full points). - 11 independent websites cited (25 or more earns a point). - Too few independent non-Google reviews to blend in (Google only). - Verifier rated the legal and regulatory record medium (high earns a point). Verifier’s confidence by section: Identity medium; Licensing high; Legal and regulatory medium; Customer reviews high; BBB high; Employee reviews medium; Mentions medium; Sales model medium. ### Gaps in the record - California Secretary of State entity record not read: bizfile Online is blocked and OpenCorporates served a “Checking your browser” page (October 28, 2026). Entity form unverified (BBB: sole proprietorship, alternate name “Dustin Pest Control, Inc”). - Branch registrations: the DCA October 1, 2026 file lists PR 829 (1477 E Shaw Ave, Fresno) and branch offices BR 5564 (Visalia, 3323 S Fairway) and BR 5565 (Merced). No branch-office registration was found for the Fresno Mission Ave, Fresno Gearhart Ave or Clovis offices, and BR 5564’s address is not the current Visalia office. Recorded as gaps, not deductions (canceled/moved records are not in the file; the DCA search is blocked). - SPCB disciplinary PDFs: guessed file names pr_829_acc, pr-829_acc, pr_829_aacc, pr-829_aacc, br_5564_acc and br_5565_acc returned 404 (a miss proves nothing). - County agricultural commissioner civil penalties (DPR list, incidents September 2024 to August 2026): no rows for “Dustin”, “DUSTIN PEST”, 829, 5564 or 5565. - The signed service agreement is not published. Minimum term length, cancellation-fee amount and whether a plan renews after the minimum commitment are unknown; one BBB reviewer reports a one-year contract and a $250 fee to break it (single report). - California Attorney General press-release search for “Dustin Pest” returned no releases (oag.ca.gov, October 28, 2026). Searches for lawsuit/settlement/attorney general/district attorney, OSHA/wage/labor commissioner/SPCB found nothing about this company. CourtListener served a human check (HTTP 405); Cal/OSHA establishment search not run (human check). - Yelp (HTTP 403), Reddit (human check), Glassdoor (not opened; snippet only), LinkedIn (snippets only) and the Facebook page beyond its summary (login wall) were not readable; their figures are snippet-only and not scored. - No Angi, HomeAdvisor, Thumbtack or Trustpilot profile found in searches. pestcontrolreviews.com shows “4.9/5 ... Based on 49 reviews around the web” for Merced: an aggregator, excluded. Birdeye and Listen360 profiles exist in search results (excluded platforms). - Google review excerpts: only review-summary highlights collected; individual negative Google reviews were not expanded. Three listings checked live October 28, 2026 (Fresno Mission 4.9/756, Clovis 4.9/534, Visalia 5.0/301); Fresno Gearhart and Merced not re-read. - Door-to-door: no evidence either way beyond the items in the sales notes; status left unknown. - Workplace: only 2 Indeed reviews (page) and 2 Glassdoor reviews (snippet); below the 20-review threshold. - Ownership: no registry confirms who owns the business today. Ryan Wyatt, named on the Nextdoor page, is described as a former GM (Facebook/Instagram snippet); the site’s “Miller family” claim is not reconciled with founder Bob Dustin. - A MapQuest and BBB listing show a 5655 W Barstow Ave Ste 101, Fresno address. Treated as a former or mailing address, not a location. - All five listings match the company site on name, address, phone and domain (Clovis suite shows H-7 on Google, F15 on the company site). - SPCB disciplinary PDF guesses (pr_829/pr-829 _acc/_aacc, br_5564_acc, br_5565_acc) returned HTTP 404 again; a miss proves nothing. California Attorney General press-release search for “Dustin Pest” lists no releases. No court-docket source was readable (CourtListener human check), so pending or past private suits are unchecked. - All five locations are in California (the only covered state). ### Open questions - Who owns the business today (Miller family, Dustin family, or Warden as partner) is unconfirmed; the California Secretary of State and Statement of Information were not readable. - Whether the Fresno (Mission, Gearhart), Clovis and current Visalia addresses need their own SPCB branch-office registrations: the October 1, 2026 file lists only PR 829 (1477 E Shaw Ave) and BR 5564/5565; recorded as gaps, not deductions. - The signed service agreement (term, fee, renewal) is not published; one BBB reviewer reports a one-year contract and a $250 fee. ## Common questions about Dustin Pest Control ### Is Dustin Pest Control licensed in California? Dustin Pest Control holds a current company pesticide license in California. Statuses are as each state agency showed them on the date retrieved. [Licensing record](https://handshakereviews.com/companies/dustin-pest-control.md) · [Is Dustin Pest Control legit?](https://handshakereviews.com/companies/dustin-pest-control/legit.md) ### Does Dustin Pest Control sell door to door? Our research didn’t establish that Dustin Pest Control sells door to door. That isn’t proof that it never knocks. [Sales evidence](https://handshakereviews.com/companies/dustin-pest-control.md) ### What is Dustin Pest Control’s BBB rating? Dustin Pest Control’s BBB profile shows an A+ grade and 0 complaints in the last three years. [BBB record](https://handshakereviews.com/companies/dustin-pest-control.md) ### Does Dustin Pest Control charge a cancellation fee? Dustin Pest Control’s terms require written notice to cancel. Its terms also say: published terms say membership plans carry a minimum commitment period and cancellation terms and fees set out in the separate signed service agreement; neither the length nor the fee is published. Our record has no confirmed cancellation fee amount. [Contract terms](https://handshakereviews.com/companies/dustin-pest-control.md) ### How does Dustin Pest Control rank? Dustin Pest Control ranks #43 of 164 in the West, with a Handshake Score of 8.1 out of 10 (Medium confidence). Strongest: licensing and compliance (10.0/10). Weakest: sales and contract fairness (8.5/10). [How we scored it](https://handshakereviews.com/companies/dustin-pest-control.md) · [Full rankings](https://handshakereviews.com/rankings/pest-control-west.md) ### Has Dustin Pest Control faced government actions? No resolved government actions count against Dustin Pest Control in our scoring. [Legal and regulatory record](https://handshakereviews.com/companies/dustin-pest-control.md) ### Where does Dustin Pest Control have locations? Our record lists 5 locations for Dustin Pest Control in California. It appears in our area rankings for Fresno, Visalia and Merced. [Locations](https://handshakereviews.com/companies/dustin-pest-control.md) · [Best pest control in the Fresno area](https://handshakereviews.com/pest-control/fresno.md) · [Best pest control in the Visalia area](https://handshakereviews.com/pest-control/visalia.md) · [Best pest control in the Merced area](https://handshakereviews.com/pest-control/merced.md) ## Pest control in California - [#11 of 38 in California](https://handshakereviews.com/rankings/pest-control-california.md): [Fresno area](https://handshakereviews.com/pest-control/fresno.md), [Visalia area](https://handshakereviews.com/pest-control/visalia.md), [Merced area](https://handshakereviews.com/pest-control/merced.md) ## Similar companies in California - [Big Time Pest Control](https://handshakereviews.com/companies/big-time-pest-control.md) · #9 of 38 · State Score 8.5 · [Is it legit? (Big Time Pest Control)](https://handshakereviews.com/companies/big-time-pest-control/legit.md) - [Dewey Pest & Termite Control](https://handshakereviews.com/companies/dewey-pest-and-termite-control.md) · #10 of 38 · State Score 8.4 · [Is it legit? (Dewey Pest & Termite Control)](https://handshakereviews.com/companies/dewey-pest-and-termite-control/legit.md) - [Mission Pest Control](https://handshakereviews.com/companies/mission-pest-control.md) · #12 of 38 · State Score 8.3 · [Is it legit? (Mission Pest Control)](https://handshakereviews.com/companies/mission-pest-control/legit.md) - [Banner Pest Services](https://handshakereviews.com/companies/banner-pest-services.md) · #13 of 38 · State Score 8.3 · [Is it legit? (Banner Pest Services)](https://handshakereviews.com/companies/banner-pest-services/legit.md) ## Sources 27 distinct pages, numbered in the order they appear in the record. Dates are when our researchers retrieved each page. 1. [Company website](https://dustinpestcontrol.com) — dustinpestcontrol.com · Company facts 2. [bbb.org](https://www.bbb.org/us/ca/fresno/profile/pest-control/dustin-pest-control-1126-936) — Company facts · retrieved October 28, 2026 3. [dca.box.com](https://dca.box.com/s/oss6hf8jys2bmgxqd2gdz7w4oepm2il9) — Company facts · retrieved October 27, 2026 4. [dustinpestcontrol.com](https://dustinpestcontrol.com/terms-and-conditions) — Company facts · retrieved October 28, 2026 5. [dustinpestcontrol.com](https://dustinpestcontrol.com/) — Company facts · retrieved October 28, 2026 6. [nextdoor.com](https://nextdoor.com/pages/dustin-pest-control-clovis-ca/) — Company facts · retrieved October 28, 2026 7. [dustinpestcontrol.com](https://dustinpestcontrol.com/assets/index-C-URvPuB.js) — Company facts · retrieved October 28, 2026 8. [facebook.com](https://www.facebook.com/titanwizards/videos/introducing-ryan-wyatt-the-lead-wizard-behind-titan-wizardswith-a-rich-backgroun/1069410791180511/) — Company facts · retrieved October 28, 2026 9. [zoominfo.com](https://www.zoominfo.com/c/dustin-pest-control/371550900) — Company facts · retrieved October 28, 2026 10. [dustinpestcontrol.com](https://dustinpestcontrol.com/pricing) — Contracts and sales · retrieved October 28, 2026 11. [bbb.org](https://www.bbb.org/us/ca/fresno/profile/pest-control/dustin-pest-control-1126-936/customer-reviews) — Contracts and sales · retrieved October 28, 2026 12. [Google — Fresno, California (5458 W Mission Ave #101)](https://www.google.com/maps?cid=5174798225798104370) — google.com · Customer reviews · retrieved October 27, 2026 13. [Google — Clovis, California](https://www.google.com/maps?cid=12719909404020515410) — google.com · Customer reviews · retrieved October 27, 2026 14. [Google — Fresno, California (2440 S Gearhart Ave Ste 102)](https://www.google.com/maps?cid=6410040203234299093) — google.com · Customer reviews · retrieved October 27, 2026 15. [Google — Visalia, California](https://www.google.com/maps?cid=8253857733264015727) — google.com · Customer reviews · retrieved October 27, 2026 16. [Google — Merced, California](https://www.google.com/maps?cid=16416483002969304181) — google.com · Customer reviews · retrieved October 27, 2026 17. [Facebook — Dustin Pest Control Facebook page (company-wide; all offices in California)](https://www.facebook.com/DustinPestControl/reviews) — facebook.com · Customer reviews · retrieved October 28, 2026 18. [Yelp — Fresno, California (5458 W Mission Ave)](https://www.yelp.com/biz/dustin-pest-control-fresno) — yelp.com · Customer reviews · retrieved October 28, 2026 19. [Yelp — Fresno, California (5458 W Mission Ave)](https://www.yelp.com/search?find_desc=Insect+Exterminator&find_loc=Fresno%2C+CA) — yelp.com · Customer reviews · retrieved October 28, 2026 20. [Yelp — Fresno, California (5458 W Mission Ave)](https://www.yelp.com/biz/dustin-pest-control-visalia) — yelp.com · Customer reviews · retrieved October 28, 2026 21. [BBB](https://www.bbb.org/us/ca/fresno/profile/pest-control/dustin-pest-control-1126-936/complaints) — bbb.org · BBB · retrieved October 28, 2026 22. [BBB](https://www.bbb.org/search?find_country=USA&find_text=Dustin%20Pest%20Control&find_loc=Fresno%2C%20CA&page=1) — bbb.org · BBB · retrieved October 28, 2026 23. [Indeed (employee reviews)](https://www.indeed.com/cmp/Dustin-Pest-Control/reviews) — indeed.com · Workplace · retrieved October 28, 2026 24. [Glassdoor (employee reviews)](https://www.glassdoor.com/Reviews/Dustin-Pest-Control-Fresno-Reviews-EI_IE4431421.0,19_IL.20,26_IM322.htm) — glassdoor.com · Workplace · retrieved October 28, 2026 25. [Who for Pest control?! : r/fresno](https://www.reddit.com/r/fresno/comments/1jifx4n/who_for_pest_control/) — reddit.com · Mentions, awards and claims · retrieved October 28, 2026 26. [Looking for good pest control guy - Fresno](https://www.reddit.com/r/fresno/comments/14vm9zj/looking_for_good_pest_control_guy/) — reddit.com · Mentions, awards and claims · retrieved October 28, 2026 27. [dustinpestcontrol.com](https://dustinpestcontrol.com/about) — Mentions, awards and claims · retrieved October 28, 2026 _Markdown version of https://handshakereviews.com/companies/dustin-pest-control. Every page on this site has one: add `.md` to the path or request it with `Accept: text/markdown`. Site guide for agents: https://handshakereviews.com/llms.txt._