---
title: "How do I cancel Greenway Pest Solutions, and is there a cancellation fee?"
description: "Greenway Pest Solutions’ own terms or statements set a 24-month minimum term and a cancellation charge of 60% of the remaining contract balance."
url: "https://handshakereviews.com/companies/greenway-pest-solutions/cancel"
markdown_url: "https://handshakereviews.com/companies/greenway-pest-solutions/cancel.md"
updated: "2026-11-05"
site: "Handshake D2D News & Reviews"
---

# How do I cancel Greenway Pest Solutions, and is there a cancellation fee?

By [Uri Mittelman](https://handshakereviews.com/authors/uri-mittelman.md), Editor · Research and verification: Handshake Research Desk · Updated November 5, 2026

[Review](https://handshakereviews.com/companies/greenway-pest-solutions.md) · [Is it legit?](https://handshakereviews.com/companies/greenway-pest-solutions/legit.md) · How to cancel

**Answer:** As of November 5, 2026, Greenway Pest Solutions’ own terms or statements set a 24-month minimum term. Greenway Pest Solutions’ published terms say: “Therefore, Customer agrees to pay 60% of the remaining balance of the initial term if the Customer cancels the Agreement prior to the expiration of the initial term.” Service continues after the initial term until you cancel.

## What the record says about canceling Greenway Pest Solutions

Company terms and statements first, then customers’ reports. Each links to its source; quotes are the source’s exact words.

- Published service terms (incorporated into the customer agreement with the Customer Welcome Form) are those of Greenway Pest Solutions, LLC and cover general pest service of one service every three months. (sources [8](https://www.greenwaypestaz.com/terms-conditions)) Quote: “These terms and conditions, as incorporated into the Agreement with Customer, shall only and exclusively apply to general pest control “services” as provided by GREENWAY.”
- Automatic renewal: after the initial term (set on the Customer Welcome Form) the agreement renews automatically at the same interval; either party may cancel after the initial term. (sources [8](https://www.greenwaypestaz.com/terms-conditions)) Quote: “After the initial term of service (see Customer Welcome Form), this Agreement is automatically renewable on a regular basis, conforming to the original interval specified in the Customer Welcome Form.”
- Early-cancellation fee: 60% of the remaining balance of the initial term. (sources [8](https://www.greenwaypestaz.com/terms-conditions)) Quote: “Therefore, Customer agrees to pay 60% of the remaining balance of the initial term if the Customer cancels the Agreement prior to the expiration of the initial term.”
- Binding individual arbitration (AAA rules), jury-trial waiver and class-action waiver for any dispute under the service agreement. (sources [8](https://www.greenwaypestaz.com/terms-conditions)) Quote: “GREENWAY AND CUSTOMER EACH AGREE THAT ANY CLAIM RELATED TO OR ARISING UNDER THIS AGREEMENT SHALL BE ADJUDICATED THROUGH BINDING ARBITRATION ON AN INDIVIDUAL BASIS, AND EACH WAIVES THE RIGHT OR ABILITY TO PARTICIPATE IN OR ASSERT A CLASS, COLLECTIVE, OR OTHER JOINT ACTION.”
- Three-business-day right to cancel after the agreement’s effective date. (sources [8](https://www.greenwaypestaz.com/terms-conditions)) Quote: “CUSTOMER MAY CANCEL THIS AGREEMENT AT ANY TIME AND FOR ANY REASON OR NO REASON PRIOR TO MIDNIGHT OF THE THIRD BUSINESS DAY AFTER THE EFFECTIVE DATE OF THIS AGREEMENT.”
- Minimum term is not published (terms refer to the Customer Welcome Form). Four BBB complainants report 24-month (two-year) agreements; one reports a separate 12-month mosquito add-on. The cancellation channel (phone, writing, portal) is not stated in the terms. (sources [8](https://www.greenwaypestaz.com/terms-conditions)) Quote: “After the initial term of service (see Customer Welcome Form)”

## How it affects the Handshake Score

Sales and contract fairness is 15% of the Handshake Score. It starts at 10 and loses points for each item below. Greenway Pest Solutions’ score on this factor: 1.0 out of 10.

- 24-month minimum term (sources [8](https://www.greenwaypestaz.com/terms-conditions), [16](https://www.bbb.org/us/az/phoenix/profile/pest-control/greenway-pest-solutions-1126-1000103763/complaints), [17](https://www.bbb.org/us/az/phoenix/profile/pest-control/greenway-pest-solutions-1126-1000103763/complaints?page=2)) _Counted in the score: −3_
- Early-cancellation fee 60% of remaining balance (sources [8](https://www.greenwaypestaz.com/terms-conditions)) _Counted in the score: −3_
- Auto-renews (sources [8](https://www.greenwaypestaz.com/terms-conditions)) _Counted in the score: −0.5_
- Mandatory arbitration / class-action waiver (sources [8](https://www.greenwaypestaz.com/terms-conditions)) _Counted in the score: −0.5_
- Customer accounts of terms misstated at the sale (4 documented) (sources [16](https://www.bbb.org/us/az/phoenix/profile/pest-control/greenway-pest-solutions-1126-1000103763/complaints), [17](https://www.bbb.org/us/az/phoenix/profile/pest-control/greenway-pest-solutions-1126-1000103763/complaints?page=2)) _Counted in the score: −2_

## Pest control in Arizona

- [#32 of 37 in Arizona](https://handshakereviews.com/rankings/pest-control-arizona.md): [Phoenix area](https://handshakereviews.com/pest-control/phoenix.md)

## Similar companies in Arizona

- [AIMVO Pest Control](https://handshakereviews.com/companies/aimvo-pest-control.md) · #30 of 37 · State Score 6.9 · [How to cancel (AIMVO Pest Control)](https://handshakereviews.com/companies/aimvo-pest-control/cancel.md)
- [Orkin](https://handshakereviews.com/companies/orkin.md) · #31 of 37 · State Score 6.6 · [How to cancel (Orkin)](https://handshakereviews.com/companies/orkin/cancel.md)
- [Aptive Pest Control](https://handshakereviews.com/companies/aptive-pest-control.md) · #33 of 37 · State Score 5.8 · [How to cancel (Aptive Pest Control)](https://handshakereviews.com/companies/aptive-pest-control/cancel.md)
- [Prime Pest and Lawn](https://handshakereviews.com/companies/prime-pest-and-lawn.md) · #34 of 37 · State Score 5.7 · [How to cancel (Prime Pest and Lawn)](https://handshakereviews.com/companies/prime-pest-and-lawn/cancel.md)

## Related

- [Greenway Pest Solutions review](https://handshakereviews.com/companies/greenway-pest-solutions.md)
- [Is Greenway Pest Solutions legit?](https://handshakereviews.com/companies/greenway-pest-solutions/legit.md)
- [Rankings by state](https://handshakereviews.com/rankings/pest-control-west.md)
- [How we review companies](https://handshakereviews.com/how-we-review.md)

## Sources

Numbered as in the full source list of [the Greenway Pest Solutions review](https://handshakereviews.com/companies/greenway-pest-solutions.md). Dates are when our researchers retrieved each page.

8. [greenwaypestaz.com](https://www.greenwaypestaz.com/terms-conditions) — Company facts · retrieved October 27, 2026
16. [bbb.org](https://www.bbb.org/us/az/phoenix/profile/pest-control/greenway-pest-solutions-1126-1000103763/complaints) — Contracts and sales · retrieved October 27, 2026
17. [bbb.org](https://www.bbb.org/us/az/phoenix/profile/pest-control/greenway-pest-solutions-1126-1000103763/complaints?page=2) — Contracts and sales · retrieved October 27, 2026

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