--- title: "Impact Pest Control Review" description: "Impact Pest Control has a Handshake Score of 6.4 out of 10, ranking #155 of 164 in the West. It has 3,220 Google reviews averaging 4.8." url: "https://handshakereviews.com/companies/impact-pest-control" markdown_url: "https://handshakereviews.com/companies/impact-pest-control.md" updated: "2026-11-05" site: "Handshake D2D News & Reviews" --- # Impact Pest Control Review By [Uri Mittelman](https://handshakereviews.com/authors/uri-mittelman.md), Editor · Research and verification: Handshake Research Desk · Updated November 5, 2026 · Verified October 27, 2026 Review · [Is it legit?](https://handshakereviews.com/companies/impact-pest-control/legit.md) Impact Pest Control ranks #155 of 164 in the West, with a Handshake Score of 6.4 out of 10. This page draws on 29 public sources retrieved between October 27, 2026 and October 28, 2026, and the record was verified on October 27, 2026. The sources are listed at the end. ## At a glance - Rank and score: #155 of 164 in the West, Handshake Score 6.4 out of 10; data confidence medium. - Door-to-door selling: yes, per sourced sales evidence. - Ownership: independent. - Headquarters: Magnolia, Texas. - Founded: 2021. - Services on its record: general pest (bi-monthly plans), ants including fire ants, cockroaches, spiders, rodents and mice, termites, mosquitoes, fleas and ticks, bed bugs, wasps, flies and gnats, WDI reports, rodent and wildlife control, cellulose insulation, commercial pest control. - Record verified October 27, 2026. - Legal name: Impact Pest Control LLC. - Website: https://impactpest.net ## How we scored it Handshake Score: 6.4 out of 10, #155 of 164 in the West. Each factor is scored from 0 to 10; every point added or taken away is listed with the fact behind it. - Customer satisfaction (weight 38.89%, nominal 35%): 9.1/10 - Google 4.80 across 3,220 West reviews - Other platforms 4.00/5 (HomeAdvisor 4.5, BBB reviews 1.0) - Blended 4.77/5: 95.7% Google, 4.3% other platforms (35 other-platform reviews, 1.1% of the 3,220 Google reviews; the full 40% needs 10%, 322) - Complaint record (weight 11.11%, nominal 10%): 7.0/10 - 6 BBB complaints in 3 yrs ÷ 3,220 = 1.9 per 1,000 → 8.5 - 4 of 6 complaints unanswered (−1.5) - Sales and contract fairness (weight 16.67%, nominal 15%): 6.0/10 - Early-cancellation fee $200 (−2) - Customer accounts of terms misstated at the sale (2 documented) (−1) - Unpublished renewal, cancellation-channel & dispute terms (−1) - Licensing and compliance (weight 16.67%, nominal 15%): 10.0/10 - Legal and regulatory record (weight 16.67%, nominal 15%): 10.0/10 - Workplace score (weight 10%): not scored (< 20 employee reviews) - Weighted average of the factors above: 8.6/10. - Review volume −0.8: 3,220 of 5,000 Google reviews. - Verification depth −0.4: 35 of 250 other reviews · 0 of 20 employee reviews. - Locations −1.0: 2 of 10 locations. - Handshake Score: 6.4/10. ## What customers say - Impact Pest Control has 3,220 Google reviews across 2 West listings, averaging 4.8. - HomeAdvisor (Magnolia, Texas (7310 Burr Oak Trace; the company’s only…): 4.5/5, 30 reviews, retrieved October 28, 2026 - Angi (Magnolia, Texas (same address, 7310 Burr Oak Trce, and the…): 4.8/5, 28 reviews, retrieved October 28, 2026 - BBB (Magnolia, Texas BBB file (BBB of Greater Houston and South…): 1.0/5, 5 reviews, retrieved October 28, 2026 - Facebook (Company page “Impact Pest Control” (impact.pest.tx)): rating not shown, 0 reviews, retrieved October 28, 2026 - Yelp (Magnolia, Texas (7310 Burr Oak Trace)): 1.9/5, 39 reviews, retrieved October 28, 2026 - Negative themes recorded by our researchers: billing without service and cancellation charges (2024-2026); cancellation fees; billing without service; sales promises not kept. ## Better Business Bureau - Its BBB profile shows 6 complaints in the last three years. - Not BBB accredited. - BBB customer reviews: 1.0/5 average from 5 reviews. - Retrieved October 28, 2026. ## Contracts and sales practices - Door-to-door badge: Yes. - Sales notes: Door-to-door: yes. A first-hand BBB complaint (07/02/2026) describes a door-to-door salesman from Impact Pest Control in June 2026; a 2024 HomeAdvisor/Angi review says the company solicits in no-soliciting neighborhoods; other 2026 reviews describe a “salesperson” and a “hardcore sales technician” at sign-up. A LinkedIn search snippet shows an “Impact Internship/Sales Manager” title. The website itself only offers phone and online sign-up (“Call today and get 50% off your first treatment*”) and has an unlinked “sales-page” with the bi-monthly plan pitch. No recruiting page or job post for door-to-door reps was found (Indeed blocked). - Company: residential service is sold as a bi-monthly service plan with scheduled visits every other month and a free re-spray guarantee between visits. - Company guarantee: if pests return between visits, the company re-treats at no cost. - Company promotion: 50% off the first treatment (asterisked; no footnote text found). - Customer report (BBB complaint, 05/21/2026, unanswered): the company would not waive a $150 cancellation fee after the customer complained about a technician and asked to cancel. (counted in the score) - Customer report (BBB complaint, 06/08/2026, unanswered): after a 2025 quarterly service ended, the company charged in advance for a new monthly plan; after the customer canceled, the company sought a $150 cancellation charge. The customer says no contract was signed. (counted in the score) - Customer report (BBB complaint, 06/29/2026, unanswered): $75 a month; the company asked for a $325 cancellation payment, then offered to lower it to $150, and threatened collections when the customer refused. (counted in the score) - Customer report (BBB and HomeAdvisor review, Geoff H., Aug 2026): billed since May with no service; $200 to stop being billed. (counted in the score) - Customer report (BBB review, Charles M., 05/22/2026): $250 fee on canceling. (counted in the score) - Customer report (Facebook group I Love Magnolia, May 19 post, Conroe home): $380 fee to cancel a “3 month service”; nearly $380 was taken from the bank account. (counted in the score) - Customer report (BBB complaint, 07/02/2026, unanswered): the door-to-door salesman described a bi-monthly pay-per-visit service with no monthly billing or contract; the customer was then billed monthly and never received a contract, subscription terms or cancellation-fee schedule. (counted in the score) - Customer report (BBB review, Deion R., 04/07/2026): the salesperson offered a “risk-free” one-month trial with the option to cancel; after canceling by phone and being told the card would not be charged again, the card was charged. (counted in the score) - Customer report (Facebook group I Love Conroe, December 28, 2023): after the contract ended and the customer canceled, the company kept calling and once sprayed the backyard; the customer says they canceled at least half a dozen times. - No service agreement, terms of service, cancellation policy or arbitration clause is published on impactpest.net (pages checked: home, about, contact, sign-up, sales-page and the WordPress page list). The online sign-up form asks for a service address before showing services (not entered). Minimum term, auto-renewal, cancellation channel and arbitration are not stated by the company anywhere found. ## Licensing and registrations - Status and expiry are as the issuing agency’s record showed them on the date retrieved. - Texas · Texas Department of Agriculture (TDA) Structural Pest Control Service · Commercial business license (categories PT), IMPACT PEST CONTROL LLC, no DBA shown, Montgomery County; operator and responsible certified applicator Nicholas R Mann; first issued 04/28/2022, renewed 04/30/2026 · no. 0883183 · status: Listed in TDA current-licenses report (active), file dated 26 Oct 2026 · expires 04/30/2027 · note: The only TDA business license found for the brand (searched the commercial-business report for “IMPACT”; the other two IMPACT rows are unrelated businesses: IMPACT PEST SERVICES LLC, Travis County, and IMPACT PEST HOLDINGS LLC dba IMPACT PEST MANAGEMENT, Hamilton County). The website does not advertise a license number. - Texas · Texas Department of Agriculture (TDA) Structural Pest Control Service · Commercial certified applicator (individual): Nicholas R Mann, registered with business TPCL 0883183 (IMPACT PEST CONTROL LLC). Shown for context; not a company record. · no. 0898186 (individual) · status: Listed in TDA certified-applicator report · expires 04/30/2027 - Texas · Texas Comptroller of Public Accounts (Franchise Tax Account Status; SOS registration) · Business registry: IMPACT PEST CONTROL LLC (Texas LLC); registered agent David Holt; 2026 PIR member and director David Holt · no. Taxpayer 32080937769; SOS file 0804225562 · status: Right to Transact Business: ACTIVE; SOS Registration Status: ACTIVE; effective 09/09/2021 ## Legal and regulatory record - Only resolved government actions count toward the score. Summaries are our researchers’ wording of the source. - [COMPLAINT RECORD, a count or summary of complaints, not findings; not counted in the legal score; cited as evidence for complaint record] October 28, 2026 · BBB of Greater Houston and South Texas · complaint-summary: BBB of Greater Houston and South Texas file “Impact Pest Control” (7310 Burr Oak Trce, Magnolia; file opened 10/8/2024): 6 complaints in the last 3 years, 4 in the last 12 months. The four 2026 complaints (05/21, 06/08, 06/29 and 07/02/2026: cancellation fees, billing without service, a door-to-door salesman’s verbal terms) show no business response; the two 2024 complaints were answered (one marked Resolved). Not accredited; “Not Rated” (insufficient information). No pattern-of-complaints alert shown. 5 customer reviews averaging 1/5. ## Mentions, awards and claims ### Mentions - [Impact Pest Control cancellation issues in Magnolia, Texas (Facebook group "I Love Magnolia")](https://www.facebook.com/groups/423088516676867/posts/1310948711224172/) (Facebook · May 19 (year not shown; comments dated 23w ago, i.e. 2026) · forum): A Conroe homeowner says the company charged a $380 cancellation fee on a “3 month service” after one treatment and took nearly $380 from the bank account; commenters recommend contract-free competitors. - [Impact Pest Control no call/no show and contract issues (Facebook group "Huffman Talk-Group")](https://www.facebook.com/groups/2151648481713471/posts/4479191935625769/) (Facebook · July 25 (year not shown; comments dated 13w ago, i.e. 2026) · forum): A Huffman, Texas customer reports four consecutive no-shows, canceling the contract and still being charged; a commenter says she also canceled. - [Impact Pest Control continued services after cancellation (Facebook group "I Love Conroe")](https://www.facebook.com/groups/iloveconroe/posts/2221964918134523/) (Facebook · December 28, 2023 · forum): A Conroe customer says that after the contract ended and they canceled, the company kept calling for a year and once sprayed the backyard uninvited; another commenter reports the same. - [Top Pest Control Companies in Conroe, Texas](https://pestcrews.com/pest-control-companies/tx/conroe-tx) (pestcrews.com · directory): Directory listing for Conroe that describes Impact Pest Control’s bi-monthly plans and 15 years of combined experience but labels it “Salt Lake City, UT” (apparently a directory error; no Utah location found). - [Impact Pest Control (LinkedIn company page)](https://www.linkedin.com/company/impact-pest-control-texas) (LinkedIn · directory): Company page: Consumer Services, 11-50 employees, privately held, website impactpest.net. ## On Reddit - Reddit hasn’t been searched for this company yet. ## Locations - States with a location on file: Texas. - Cities: Magnolia, Texas, Cypress, Texas. ## What we couldn’t verify Overall confidence in this score: Medium, 6 of 11 points. [How confidence is set](https://handshakereviews.com/how-we-review#confidence). What keeps it from rating higher: - 13 independent websites cited (25 or more earns a point). - 3,220 western US Google reviews behind customer satisfaction (10,000 or more earns full points). - Verifier rated the customer reviews medium (high earns a point). - Verifier rated the legal and regulatory record medium (high earns a point). Verifier’s confidence by section: Identity high; Licensing high; Legal and regulatory medium; Customer reviews medium; BBB high; Employee reviews low; Mentions medium; Sales model medium. ### Gaps in the record - Both checked live October 28, 2026: main listing 4.8 / 3,153; Cypress listing 4.7 / 242. - Both Google listings are service-area listings with no address; cities (Magnolia, Cypress) come from the pins, the listing name and the company’s own pages. No Cypress office is published. - Google Maps showed a limited view to the automated browser: sorting by lowest rating did not apply, so only the five default reviews (main) and three (Cypress) were readable, all positive. Negative experiences come from BBB, HomeAdvisor and Facebook groups. - Cypress listing (Harris County area) has no TDA business license row of its own; the only TPCL (0883183) is Montgomery County. Recorded as a gap, not deducted; it may be a second service-area listing for the Magnolia operation rather than an office. - TDA enforcement report (rolling 12 months, October 27, 2025 to October 26, 2026): no rows for “IMPACT PEST”, “MANN” or TPCL 0883183. Older TDA enforcement history is not published and was not checked. - Contract terms: no service agreement, terms or cancellation policy published on impactpest.net; the sign-up form needs a street address before showing plans (not entered). Minimum term, auto-renewal, cancellation channel and arbitration are unknown. Cancellation-fee amounts come from customer reports only ($150 twice; $200, $250, $325 and $380 once each). - Yelp blocked (HTTP 403); rating 1.9 (39) and three excerpts known only from search snippets; not scored. - Indeed blocked (Cloudflare verification, HTTP 403) on the reviews, main and salary pages; no employee rating recorded. Glassdoor and RepVue: no profile found by search. LinkedIn personal profiles are behind sign-in. - Trustpilot, Thumbtack, Nextdoor: no profile found by search. Facebook company page has 0 reviews. - Texas AG: no complaint data published; the AG news page’s search parameter did not filter results; web searches for attorney general, settlement, lawsuit, class action and court cases found no government action or lawsuit involving this company. A Yelp snippet mentions a reviewer intending to file an AG complaint (not verified). CourtListener showed a human-verification check and its API needs a key; Montgomery and Harris County court portals not searched; OSHA establishment search not run. - Ownership: Ownership Information Reports are confidential in Texas; the 2026 PIR lists David Holt as member/director. The LinkedIn “DJ Holt, Founder and Owner” profile is known from a search snippet only, and the DJ Holt / David Holt identity is not confirmed. - Door-to-door: no company recruiting page or D2D job post found (Indeed blocked); the “yes” rests on a first-hand 2026 BBB complaint plus reviews describing salespeople and no-soliciting neighborhoods. - Searched the 24 covered states: the company’s own pages list only Greater Houston service areas and TDA shows one Texas business license; no location, license or listing found elsewhere. A directory (pestcrews.com) labels it “Salt Lake City, UT”, apparently in error; Utah records were not checked. - Entity care: several unrelated “Impact Pest” businesses exist in Texas (Impact Pest Services, Pflugerville/Austin, impactpestco.com; Impact Pest Management, Hamilton County; Impact Pest Service, Plano) and elsewhere (Tampa Florida, Fresno California, Cerritos California, Mount Eliza AU); none of their sources is used. - Yelp and Indeed not re-opened; the Yelp items stay snippet-only and unscored. LinkedIn personal profile (DJ Holt) still behind sign-in. Court portals (Montgomery, Harris), CourtListener and OSHA remain unchecked. ### Open questions - The v1.0.4 rule and its Axiom and Saela applications were treated as governing. - Live October 28, 2026 it is 4.7/242, same business (impactpest.net, (832) 930-0198, cid confirmed). A refresh would move the Google total from 3,220 to 3,395 (same complaint record band and volume band) and lower the weighted Google average slightly. - A 5-star HomeAdvisor review dated Oct 2023 is signed ‘Nicholas M.’; the TDA certified applicator for TPCL 0883183 is Nicholas R Mann. Whether they are the same person is not established; nothing was changed. ## Common questions about Impact Pest Control ### Is Impact Pest Control licensed in Texas? Impact Pest Control holds a current company pesticide license in Texas. Statuses are as each state agency showed them on the date retrieved. [Licensing record](https://handshakereviews.com/companies/impact-pest-control.md) · [Is Impact Pest Control legit?](https://handshakereviews.com/companies/impact-pest-control/legit.md) ### Does Impact Pest Control sell door to door? Yes. The research record documents Impact Pest Control selling door to door. [Sales evidence](https://handshakereviews.com/companies/impact-pest-control.md) ### What is Impact Pest Control’s BBB rating? Impact Pest Control’s BBB profile shows 6 complaints in the last three years. [BBB record](https://handshakereviews.com/companies/impact-pest-control.md) ### Does Impact Pest Control charge a cancellation fee? Customers of Impact Pest Control report early-cancellation fees such as $200. We found no published renewal, cancellation-method or dispute terms. [Contract terms](https://handshakereviews.com/companies/impact-pest-control.md) ### How does Impact Pest Control rank? Impact Pest Control ranks #155 of 164 in the West, with a Handshake Score of 6.4 out of 10 (Medium confidence). Strongest: licensing and compliance (10.0/10). Weakest: sales and contract fairness (6.0/10). [How we scored it](https://handshakereviews.com/companies/impact-pest-control.md) · [Full rankings](https://handshakereviews.com/rankings/pest-control-west.md) ### Has Impact Pest Control faced government actions? No resolved government actions count against Impact Pest Control in our scoring. [Legal and regulatory record](https://handshakereviews.com/companies/impact-pest-control.md) ### Where does Impact Pest Control have locations? Our record lists 2 locations for Impact Pest Control in Texas. It appears in our area rankings for Houston and The Woodlands. [Locations](https://handshakereviews.com/companies/impact-pest-control.md) · [Best pest control in the Houston area](https://handshakereviews.com/pest-control/houston.md) · [Best pest control in the Woodlands area](https://handshakereviews.com/pest-control/the-woodlands.md) ## Pest control in Texas - [#39 of 58 in Texas](https://handshakereviews.com/rankings/pest-control-texas.md): [Houston area](https://handshakereviews.com/pest-control/houston.md), [The Woodlands area](https://handshakereviews.com/pest-control/the-woodlands.md) ## Similar companies in Texas - [Brooks Pest Solutions](https://handshakereviews.com/companies/brooks-pest-solutions.md) · #37 of 58 · State Score 7.5 · [Is it legit? (Brooks Pest Solutions)](https://handshakereviews.com/companies/brooks-pest-solutions/legit.md) - [Barefoot Mosquito & Pest Control](https://handshakereviews.com/companies/barefoot-mosquito-and-pest-control.md) · #38 of 58 · State Score 7.4 · [Is it legit? (Barefoot Mosquito & Pest Control)](https://handshakereviews.com/companies/barefoot-mosquito-and-pest-control/legit.md) - [Moxie Pest Control](https://handshakereviews.com/companies/moxie-pest-control.md) · #40 of 58 · State Score 7.3 · [Is it legit? (Moxie Pest Control)](https://handshakereviews.com/companies/moxie-pest-control/legit.md) - [Fox Pest Control](https://handshakereviews.com/companies/fox-pest-control.md) · #41 of 58 · State Score 7.3 · [Is it legit? (Fox Pest Control)](https://handshakereviews.com/companies/fox-pest-control/legit.md) ## Sources 29 distinct pages, numbered in the order they appear in the record. Dates are when our researchers retrieved each page. 1. [Company website](https://impactpest.net) — impactpest.net · Company facts · retrieved October 28, 2026 2. [comptroller.texas.gov](https://comptroller.texas.gov/taxes/franchise/account-status/search/32080937769) — Company facts · retrieved October 28, 2026 3. [impactpest.net](https://impactpest.net/contact-impact-pest-control/) — Company facts · retrieved October 28, 2026 4. [bbb.org](https://www.bbb.org/us/tx/magnolia/profile/pest-control/impact-pest-control-0915-90073178) — Company facts · retrieved October 28, 2026 5. [texasagriculture.gov](https://texasagriculture.gov/Portals/0/Reports/PIR/spcs_commercial_business.csv) — Company facts · retrieved October 28, 2026 6. [homeadvisor.com](https://www.homeadvisor.com/rated.IMPACTPESTCONTROLLLC.125823078.html) — Company facts · retrieved October 28, 2026 7. [angi.com](https://www.angi.com/companylist/us/tx/magnolia/impact-pest-control-reviews-1.htm) — Company facts · retrieved October 28, 2026 8. [linkedin.com](https://www.linkedin.com/company/impact-pest-control-texas) — Company facts · retrieved October 28, 2026 9. [linkedin.com](https://www.linkedin.com/in/dj-holt-b01354388) — Company facts · retrieved October 28, 2026 10. [impactpest.net](https://impactpest.net/sales-page/) — Company facts · retrieved October 28, 2026 11. [bbb.org](https://www.bbb.org/us/tx/magnolia/profile/pest-control/impact-pest-control-0915-90073178/complaints) — Contracts and sales · retrieved October 28, 2026 12. [bbb.org](https://www.bbb.org/us/tx/magnolia/profile/pest-control/impact-pest-control-0915-90073178/customer-reviews) — Contracts and sales · retrieved October 28, 2026 13. [facebook.com](https://www.facebook.com/groups/iloveconroe/posts/2221964918134523/) — Contracts and sales · retrieved October 28, 2026 14. [texasagriculture.gov](https://texasagriculture.gov/Portals/0/Reports/PIR/spcs_apprentices.csv) — Contracts and sales · retrieved October 28, 2026 15. [facebook.com](https://www.facebook.com/groups/423088516676867/posts/1310948711224172/) — Contracts and sales · retrieved October 28, 2026 16. [impactpest.net](https://impactpest.net/sign-up/) — Contracts and sales · retrieved October 28, 2026 17. [Google — Texas (service-area listing, no address; pin 30.043, -95.693)](https://www.google.com/maps?cid=8788422950765522206) — google.com · Customer reviews · retrieved October 27, 2026 18. [Google — Texas (service-area listing, no address; pin 30.043, -95.693)](https://www.google.com/maps?cid=8788422950765522206#reviews-lowest-rating) — google.com · Customer reviews · retrieved October 27, 2026 19. [Google — Texas (service-area listing, no address; pin 29.963, -95.697)](https://www.google.com/maps?cid=9863937481858767310) — google.com · Customer reviews · retrieved October 27, 2026 20. [HomeAdvisor — Magnolia, Texas (7310 Burr Oak Trace; the company’s only profile)](https://www.homeadvisor.com/rated.IMPACTPESTCONTROLLLC.125823078.html?page=2) — homeadvisor.com · Customer reviews · retrieved October 28, 2026 21. [Facebook — Company page “Impact Pest Control” (impact.pest.tx)](https://www.facebook.com/impact.pest.tx/) — facebook.com · Customer reviews · retrieved October 28, 2026 22. [Yelp — Magnolia, Texas (7310 Burr Oak Trace)](https://www.yelp.com/biz/impact-pest-control-magnolia) — yelp.com · Customer reviews · retrieved October 28, 2026 23. [Yelp — Magnolia, Texas (7310 Burr Oak Trace)](https://m.yelp.com/search?find_desc=Fumigation&find_loc=Magnolia%2C+TX) — m.yelp.com · Customer reviews · retrieved October 28, 2026 24. [Yelp — Magnolia, Texas (7310 Burr Oak Trace)](https://www.yelp.com/biz/impact-pest-control-magnolia?start=5) — yelp.com · Customer reviews · retrieved October 28, 2026 25. [Texas Department of Agriculture (TDA) Structural Pest Control Service](https://texasagriculture.gov/Portals/0/Reports/PIR/spcs_certified_applicator.csv) — texasagriculture.gov · Licensing and registrations · retrieved October 28, 2026 26. [Indeed (employee reviews)](https://www.indeed.com/cmp/Impact-Pest-Control/reviews) — indeed.com · Workplace · retrieved October 28, 2026 27. [Impact Pest Control no call/no show and contract issues (Facebook group "Huffman Talk-Group")](https://www.facebook.com/groups/2151648481713471/posts/4479191935625769/) — facebook.com · Mentions, awards and claims · retrieved October 28, 2026 28. [Top Pest Control Companies in Conroe, Texas](https://pestcrews.com/pest-control-companies/tx/conroe-tx) — pestcrews.com · Mentions, awards and claims · retrieved October 28, 2026 29. [impactpest.net](https://impactpest.net/about/) — Mentions, awards and claims · retrieved October 28, 2026 _Markdown version of https://handshakereviews.com/companies/impact-pest-control. Every page on this site has one: add `.md` to the path or request it with `Accept: text/markdown`. Site guide for agents: https://handshakereviews.com/llms.txt._