--- title: "Is JA-ROY Pest Control legit?" description: "JA-ROY Pest Control is listed active in Louisiana, renewal not confirmed. It scores 7.2 out of 10 and ranks #117 of 164 in the West." url: "https://handshakereviews.com/companies/ja-roy-pest-control/legit" markdown_url: "https://handshakereviews.com/companies/ja-roy-pest-control/legit.md" updated: "2026-11-05" site: "Handshake D2D News & Reviews" --- # Is JA-ROY Pest Control legit? By [Uri Mittelman](https://handshakereviews.com/authors/uri-mittelman.md), Editor · Research and verification: Handshake Research Desk · Updated November 5, 2026 [Review](https://handshakereviews.com/companies/ja-roy-pest-control.md) · Is it legit? **Answer:** As of November 5, 2026, JA-ROY Pest Control is listed active in Louisiana, renewal not confirmed. Its BBB profile shows an A+ grade and 4 complaints in the last three years. Two resolved government actions count against it in our scoring. Its Handshake Score is 7.2 out of 10, #117 of 164 in the West (provisional). ## Licenses Company pesticide licenses in each state where it has a location, with the status the issuing agency showed on the date retrieved. - **Louisiana** Louisiana Department of Agriculture and Forestry (BBB-reported): Place of Business Permit (sources [20](https://www.bbb.org/us/la/baton-rouge/profile/pest-control/ja-roy-pest-control-0835-90038767)) _Status: BBB records show the license · Number 0021CW · Expires 6/30/2027_ - **Louisiana** Louisiana Department of Agriculture and Forestry (LDAF), Structural Pest Control Commission: Place of Business Permit (sources [6](https://assets.ctfassets.net/pc5e1rlgfrov/tjVKL2ygRWREmMpyaP0kh/9610757631562338f96719e2e5d2fbf7/POB_List_04_20_2026_ADA.pdf)) _Status: Active (LDAF POB list revised April 20, 2026) · Number 0021CX · Expires 6/30/2026_ - **Louisiana** Louisiana Department of Agriculture and Forestry (LDAF), Structural Pest Control Commission: Place of Business Permit (sources [6](https://assets.ctfassets.net/pc5e1rlgfrov/tjVKL2ygRWREmMpyaP0kh/9610757631562338f96719e2e5d2fbf7/POB_List_04_20_2026_ADA.pdf)) _Status: Active (LDAF POB list revised April 20, 2026) · Number 004HD4 · Expires 6/30/2026_ - **Louisiana** Louisiana Department of Agriculture and Forestry (LDAF), Structural Pest Control Commission: Place of Business Permit (sources [6](https://assets.ctfassets.net/pc5e1rlgfrov/tjVKL2ygRWREmMpyaP0kh/9610757631562338f96719e2e5d2fbf7/POB_List_04_20_2026_ADA.pdf)) _Status: Active (LDAF POB list revised April 20, 2026) · Number 004JP9 · Expires 6/30/2026_ ## Better Business Bureau record - Its BBB profile shows an A+ grade and 4 complaints in the last three years. Not BBB accredited. (sources [18](https://www.bbb.org/us/la/covington/profile/pest-control/ja-roy-pest-control-0985-90005154), [20](https://www.bbb.org/us/la/baton-rouge/profile/pest-control/ja-roy-pest-control-0835-90038767)) [Full BBB record](https://handshakereviews.com/companies/ja-roy-pest-control.md) ## What customers say Ratings and counts as each site showed them on the date retrieved. - **Google** 3,445 reviews across 5 western US listings, averaging 4.8 out of 5 (weighted by review count). (sources [13](https://www.google.com/maps?cid=7349020257783770683), [14](https://www.google.com/maps?cid=17418514593173597212), [15](https://www.google.com/maps?cid=3289961184379028672), [16](https://www.google.com/maps?cid=10078081437668044926), [17](https://www.google.com/maps?cid=6059895006010393387)) - **Other** 4.8 out of 5 from 2,246 reviews (ja-roy.com). (sources [8](https://ja-roy.com/), [22](https://ja-roy.com/reviews/)) _Retrieved October 28, 2026_ - **BBB** 1.0 out of 5 from 7 reviews (Covington, Louisiana). (sources [18](https://www.bbb.org/us/la/covington/profile/pest-control/ja-roy-pest-control-0985-90005154), [19](https://www.bbb.org/us/la/covington/profile/pest-control/ja-roy-pest-control-0985-90005154/customer-reviews)) _Retrieved November 2, 2026_ - **Yelp** 2.6 out of 5 from 5 reviews (Slidell, Louisiana). (sources [24](https://www.yelp.com/search?find_desc=Terminix&find_loc=Slidell%2C+LA)) _Retrieved October 28, 2026_ Review excerpts and the themes customers raise are on the company’s review page. ## Legal and regulatory record Only resolved government actions count toward the score. Pending lawsuits, private suits and allegations are listed as such; they are allegations, not findings. - LDAF Structural Pest Control Commission case 25-SPCC-2589: Rodney Teel (responsible licensee, RNA Inc dba Ja-Roy Pest Control, Covington), five LAC 7:XXV violations, stipulation, $1,600 (2026) (sources [27](https://wwwcfprd.doa.louisiana.gov/boardsandcommissions/MeetingMinutes/531_March%2026,%202026%20Signed%20Minutes.pdf)) _Counted in the score: −2_ - LDAF Structural Pest Control Commission case 23-SPCC-2517: Rodney Teel d/b/a RNA Inc., Ja-Roy Pest Control, Covington, three LAC 7:XXV.141 violations, stipulation, $950 (2023) (sources [28](https://wwwcfprd.doa.louisiana.gov/boardsandcommissions/MeetingMinutes/531_.9.21.2023%20Minutes%20.pdf)) _Counted in the score: −2_ - PARENT-LEVEL, NOT BRAND-SPECIFIC: $3.15 million civil settlement announced September 4, 2026 with Terminix International Inc. and Rentokil North America, Inc. (collectively “Terminix” in the release; Rentokil North America, Inc. is the entity that holds the Louisiana Ja-Roy permits) over unlawfully disposed pesticides/hazardous waste and improperly managed customer records at Terminix facilities in California, 2021-2024. The release names the Terminix and Western Exterminator Company names for Alameda County; it does not mention Ja-Roy or Louisiana. Recorded for context, not scored. (sources [29](https://da.alamedacountyca.gov/?p=875132)) _September 4, 2026 · California (Alameda County DA with 28 other California DAs and the Los Angeles City Attorney) · Settlement · Not scored_ - PENDING PRIVATE SUIT AGAINST THE PARENT, not scored: Laborers Local 235 Pension Fund v. Rentokil Initial PLC (W.D. Tenn., 2:24-cv-02932, filed November 26, 2024), a securities class action (CourtListener lists nature of suit 850 Securities/Commodities). The CourtListener excerpt of the amended complaint (filed April 8, 2025) quotes a confidential witness who worked under the Ja-Roy brand in Louisiana. Allegations only. Status was not re-checked live (CourtListener showed a human check on November 2, 2026); the October 28, 2026 capture lists no termination date. (sources [30](https://www.courtlistener.com/?q=%22Ja-Roy%22+OR+%22Ja+Roy+Pest%22&type=r)) _November 26, 2024 · US (W.D. Tenn.) · Lawsuit · Not scored_ One other record (complaint summaries and permits) is on its review page. ## Does it sell door to door? - N/A: the research didn’t establish door-to-door selling. It isn’t proof that the company never knocks. [Sales evidence](https://handshakereviews.com/companies/ja-roy-pest-control.md) ## How it ranks - **#117 of 164 in the West** Handshake Score 7.2 out of 10, Low confidence (provisional). Strongest: licensing and compliance (10.0/10). Weakest: legal and regulatory record (6.0/10). Sales and contract fairness: N/A. [How we scored it](https://handshakereviews.com/companies/ja-roy-pest-control.md) · [Full rankings](https://handshakereviews.com/rankings/pest-control-west.md) ## Pest control in Louisiana - [#6 of 13 in Louisiana](https://handshakereviews.com/rankings/pest-control-louisiana.md): [Baton Rouge area](https://handshakereviews.com/pest-control/baton-rouge.md), [New Orleans area](https://handshakereviews.com/pest-control/new-orleans.md) ## Similar companies in Louisiana - [Spidexx Pest Control & Termite](https://handshakereviews.com/companies/spidexx-pest-control-and-termite.md) · #4 of 13 · State Score 8.4 · [Is it legit? (Spidexx Pest Control & Termite)](https://handshakereviews.com/companies/spidexx-pest-control-and-termite/legit.md) - [Arrow Termite & Pest Control](https://handshakereviews.com/companies/arrow-termite-and-pest-control.md) · #5 of 13 · State Score 8.3 · [Is it legit? (Arrow Termite & Pest Control)](https://handshakereviews.com/companies/arrow-termite-and-pest-control/legit.md) - [LaJaunie's Pest Control](https://handshakereviews.com/companies/lajaunies-pest-control.md) · #7 of 13 · State Score 8.0 · [Is it legit? (LaJaunie's Pest Control)](https://handshakereviews.com/companies/lajaunies-pest-control/legit.md) - [Romex Pest & Termite Control](https://handshakereviews.com/companies/romex-pest-and-termite-control.md) · #8 of 13 · State Score 8.0 · [Is it legit? (Romex Pest & Termite Control)](https://handshakereviews.com/companies/romex-pest-and-termite-control/legit.md) ## Related - [JA-ROY Pest Control review](https://handshakereviews.com/companies/ja-roy-pest-control.md) - [Rankings by state](https://handshakereviews.com/rankings/pest-control-west.md) - [How we review companies](https://handshakereviews.com/how-we-review.md) ## Sources Numbered as in the full source list of [the JA-ROY Pest Control review](https://handshakereviews.com/companies/ja-roy-pest-control.md). Dates are when our researchers retrieved each page. 6. [assets.ctfassets.net](https://assets.ctfassets.net/pc5e1rlgfrov/tjVKL2ygRWREmMpyaP0kh/9610757631562338f96719e2e5d2fbf7/POB_List_04_20_2026_ADA.pdf) — Company facts · retrieved October 28, 2026 8. [ja-roy.com](https://ja-roy.com/) — Company facts · retrieved October 28, 2026 13. [Google — Covington, Louisiana](https://www.google.com/maps?cid=7349020257783770683) — google.com · Customer reviews · retrieved October 27, 2026 14. [Google — Baton Rouge, Louisiana](https://www.google.com/maps?cid=17418514593173597212) — google.com · Customer reviews · retrieved October 27, 2026 15. [Google — St Rose, Louisiana](https://www.google.com/maps?cid=3289961184379028672) — google.com · Customer reviews · retrieved October 27, 2026 16. [Google — Franklinton, Louisiana](https://www.google.com/maps?cid=10078081437668044926) — google.com · Customer reviews · retrieved October 27, 2026 17. [Google — Louisiana (service-area listing, no address; pin 30.048, -90.031)](https://www.google.com/maps?cid=6059895006010393387) — google.com · Customer reviews · retrieved October 27, 2026 18. [BBB — Covington, Louisiana (HQ + corporate-owned locations)](https://www.bbb.org/us/la/covington/profile/pest-control/ja-roy-pest-control-0985-90005154) — bbb.org · Customer reviews · retrieved November 2, 2026 19. [BBB — Covington, Louisiana (HQ + corporate-owned locations)](https://www.bbb.org/us/la/covington/profile/pest-control/ja-roy-pest-control-0985-90005154/customer-reviews) — bbb.org · Customer reviews · retrieved November 2, 2026 20. [BBB — Baton Rouge, Louisiana](https://www.bbb.org/us/la/baton-rouge/profile/pest-control/ja-roy-pest-control-0835-90038767) — bbb.org · Customer reviews · retrieved November 2, 2026 22. [Other — ja-roy.com (company website review feed, all branches)](https://ja-roy.com/reviews/) — ja-roy.com · Customer reviews · retrieved October 28, 2026 24. [Yelp — Slidell, Louisiana (listing may be a closed or old office)](https://www.yelp.com/search?find_desc=Terminix&find_loc=Slidell%2C+LA) — yelp.com · Customer reviews · retrieved October 28, 2026 27. [Louisiana (LDAF Structural Pest Control Commission)](https://wwwcfprd.doa.louisiana.gov/boardsandcommissions/MeetingMinutes/531_March%2026,%202026%20Signed%20Minutes.pdf) — wwwcfprd.doa.louisiana.gov · Legal and regulatory · retrieved November 2, 2026 28. [Louisiana (LDAF Structural Pest Control Commission)](https://wwwcfprd.doa.louisiana.gov/boardsandcommissions/MeetingMinutes/531_.9.21.2023%20Minutes%20.pdf) — wwwcfprd.doa.louisiana.gov · Legal and regulatory · retrieved November 2, 2026 29. [California (Alameda County DA with 28 other California DAs and the Los Angeles City Attorney)](https://da.alamedacountyca.gov/?p=875132) — da.alamedacountyca.gov · Legal and regulatory · retrieved November 2, 2026 30. [US (W.D. Tenn.)](https://www.courtlistener.com/?q=%22Ja-Roy%22+OR+%22Ja+Roy+Pest%22&type=r) — courtlistener.com · Legal and regulatory · retrieved October 28, 2026 _Markdown version of https://handshakereviews.com/companies/ja-roy-pest-control/legit. 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