---
title: "Las Vegas Pest Control Review"
description: "Las Vegas Pest Control has a Handshake Score of 7.8 out of 10, ranking #68 of 164 in the West. It has 4,473 Google reviews averaging 4.9."
url: "https://handshakereviews.com/companies/las-vegas-pest-control"
markdown_url: "https://handshakereviews.com/companies/las-vegas-pest-control.md"
updated: "2026-11-05"
site: "Handshake D2D News & Reviews"
---

# Las Vegas Pest Control Review

By [Uri Mittelman](https://handshakereviews.com/authors/uri-mittelman.md), Editor · Research and verification: Handshake Research Desk · Updated November 5, 2026 · Verified October 27, 2026

Review · [Is it legit?](https://handshakereviews.com/companies/las-vegas-pest-control/legit.md)

Las Vegas Pest Control ranks #68 of 164 in the West, with a Handshake Score of 7.8 out of 10.

This page draws on 37 public sources retrieved between October 11, 2026 and October 28, 2026, and the record was verified on October 27, 2026. The sources are listed at the end.

## At a glance

- Rank and score: #68 of 164 in the West, Handshake Score 7.8 out of 10; data confidence medium.
- Door-to-door selling: not found in our research (badge “N/A”; this is not proof the company never sells door to door).
- Ownership: PE-backed, parent CERTUS Pest, Inc. (CERTUS; Tampa, Florida), backed by Imperial Capital (Toronto) and Liberty Mutual Investments; acquired Las Vegas Pest Control on April 15, 2021.
- Headquarters: Henderson, Nevada.
- Founded: 2006.
- Services on its record: general pest, termite, rodent, mosquito, scorpion, bee removal, bed bug, pigeon/bird control, insulation, commercial pest control.
- Record verified October 27, 2026.
- Legal name: Las Vegas Pest Control Inc..
- Website: https://www.369bugs.com

## How we scored it

Handshake Score: 7.8 out of 10, #68 of 164 in the West. Each factor is scored from 0 to 10; every point added or taken away is listed with the fact behind it.

- Customer satisfaction (weight 46.67%, nominal 35%): 9.6/10
  - Google 4.90 across 4,473 West reviews
  - Other platforms 4.65/5 (BBB reviews 4.7)
  - Blended 4.89/5: 96.4% Google, 3.6% other platforms (40 other-platform reviews, 0.9% of the 4,473 Google reviews; the full 40% needs 10%, 448)
- Complaint record (weight 13.33%, nominal 10%): 8.5/10
  - 8 BBB complaints in 3 yrs ÷ 4,473 (West Google review total: the 4 Nevada listings; every location is in Nevada) = 1.8 per 1,000 → 8.5
- Sales and contract fairness (weight 15%): not scored
  - Sales & contract factor not scored: no contract terms or sales-conduct findings in the record; remaining weights renormalized
- Licensing and compliance (weight 20%, nominal 15%): 10.0/10
- Legal and regulatory record (weight 20%, nominal 15%): 10.0/10
- Workplace score (weight 10%): not scored (< 20 employee reviews)

- Weighted average of the factors above: 9.6/10.
- Review volume −0.8: 4,473 of 5,000 Google reviews.
- Verification depth −0.4: 40 of 250 other reviews · 1 of 20 employee reviews.
- Locations −0.6: 4 of 10 locations.
- Handshake Score: 7.8/10.

Not scored for lack of records: sales and contract fairness. The remaining weights were rescaled.

## What customers say

- Las Vegas Pest Control has 4,473 Google reviews across 4 West listings, averaging 4.9.
- BBB (Henderson, Nevada BBB file (BBB of Southern Nevada; the…): 4.65/5, 40 reviews, retrieved October 28, 2026
- Trustpilot (company-wide (unclaimed 369bugs.com profile)): rating not shown, 0 reviews, retrieved October 28, 2026
- Negative themes recorded by our researchers: long phone holds and unresolved credits.

## Better Business Bureau

- Its BBB profile shows an A- grade and 8 complaints in the last three years.
- BBB accredited since 10/22/2012.
- BBB customer reviews: Average not shown from 40 reviews.
- Retrieved October 28, 2026.

## Contracts and sales practices

- Door-to-door badge: N/A.
- Sales notes: No door-to-door evidence found. The BBB complaints describe sign-ups by phone (“rushed me into signing an agreement over the phone”, 05/18/2026), by an emailed electronic PDF contract (10/03/2024) and online (07/15/2026). A CERTUS-wide “Outside Sales Professional” posting that names Las Vegas Pest Control among its brands describes an assigned territory, leads and prospecting, with no door-knocking wording, and was posted for Puyallup, Washington. Searches for door-to-door, summer sales and “came to my door” found nothing for this company. Indeed shows an “Inside Sales” reviewer and an “Outside Sales Representative” salary page (snippet), neither describing door-to-door.
- Company-stated (BBB “Additional Information”, supplied by the business): coverage is for “general household insects stated on your agreement”, with free re-treatments and, if not satisfied in 60 days, a refund of the last service as a credit. This refers to a separate customer agreement, which is not published.
- Company proposal attached by a complainant (BBB, 08/24/2026): “Quarterly Service” priced $99.00 initial and $40.00/month (initial discounted $50 “to win customer from another company”). The company’s reply says the customer “signed up for services ... with all the terms” and added a card “for monthly payments”. No term length, renewal or fee is shown.
- Customer report (BBB, 05/18/2026, NV-only file): a 12-month contract and a $250 cancellation fee, quoted when the customer tried to cancel two days after the first service; sold over the phone. One report only.
- Customer report (BBB, 10/17/2025): told by the corporate office that cancellation must be in writing; the customer could not find a working email address.
- Customer report (BBB, 10/03/2024): sign-up by an electronic PDF contract with a monthly subscription; charged for the next month a day after the initial service; refunded $84 after canceling.
- Website: one-off service or an ongoing plan, “with no pressure”; 100% satisfaction guarantee with free return visits. No contract length, renewal, cancellation or dispute terms are published on the site; the FAQ says pricing is set after inspection.
- Website Terms & Conditions cover use of the website only (no service terms, no arbitration clause); the governing-law clause names Washington, Oregon and Idaho, a template shared with CERTUS’s Pacific Northwest brands.

## Licensing and registrations

- Status and expiry are as the issuing agency’s record showed them on the date retrieved.
- Nevada · Nevada Department of Agriculture, Pest Control Section (Plant Industry - Pest Control Program, 2026 Licensed Operators report) · Pest control business license (LAS VEGAS PEST CONTROL), with employee operator licenses · no. 6673 · status: Licensed (listed on the 2026 Licensed Operators report) · expires 12/31/2026 · note: Report dated Wednesday, September 2, 2026 (100-page PDF, text captured October 27, 2026; re-download on October 28, 2026 got no response). The report shows no address, status or insurance fields; the match rests on the company name and number. A 2014 Southern Nevada PCO directory (search snippet only, scribd.com) lists “6673 LAS VEGAS PEST CONTROL 3011 RIGEL AVE”, the address CB Insights gives for the company, and RUSSELL HEDLAND, the registered agent of predecessor RTH INC.. Sister brand Ambush Pest Control holds its own number (7306); EcoGen Pest Control does not appear in the report under that name.
- Nevada · Nevada Secretary of State (ORION business entity search) · Foreign Corporation (80); jurisdiction Delaware · no. NV20212101665 (entity E14666362021-0) · status: Active · note: Captured October 28, 2026: search then entity details. No accounting, administrative or compliance hold. A second result, LAS VEGAS PEST CONTROL LLC (NV20111187418, formed 03/19/2011, agent Alan Squires, Permanently Revoked), is a different entity.
- Nevada · Nevada Secretary of State (ORION business entity search) · Domestic Corporation (78): RTH INC., the pre-acquisition operating entity · no. NV20061321153 (entity E0729792006-3) · status: Converted Out · note: Formation date matches BBB’s “Business Incorporated: 10/2/2006” and alternate name “RTH, INC dba Las Vegas Pest Control”. “Converted Out” is a conversion into another entity, not a revocation or dissolution. The detail page shows no conversion date or successor entity. The same search lists a Nevada state business license record “RTH, Inc. dba Las Vegas Pest Control” (NV20232935265, NT7 Business License Other, 10/26/2023), status Canceled: a canceled business license, not a revoked or dissolved entity registration.

## Legal and regulatory record

- Only resolved government actions count toward the score. Summaries are our researchers’ wording of the source.
- [COMPLAINT RECORD, a count or summary of complaints, not findings; not counted in the legal score] October 28, 2026 · BBB of Southern Nevada, Henderson file (the company’s only BBB file; all locations are in Nevada) · complaint-summary: BBB rating A-, accredited since 10/22/2012; the rating reason is “8 complaint(s) filed against business”. 8 complaints in the last 3 years, 4 in the last 12 months; all 8 are published (10/03/2024 to 08/24/2026): 7 Answered, 1 Resolved, 0 Unanswered. Themes: trouble canceling and billing after canceling, recurring charges the customer says were not agreed, terms not explained at a phone sale (12-month term, $250 fee), long holds.
- [COMPLAINT RECORD, a count or summary of complaints, not findings; not counted in the legal score] October 28, 2026 · Nevada Attorney General, Bureau of Consumer Protection · complaint-summary: No Nevada AG action found: a targeted search of ag.nv.gov, agri.nv.gov and dir.nv.gov for “Las Vegas Pest Control” returned nothing about the company; the AG publishes no complaint data. Searches for lawsuits, settlements and “attorney general” with the company name, and for CERTUS lawsuits or settlements, found no case.

## Mentions, awards and claims

### Mentions

- [CERTUS Pest Acquires Certified Pest Control in Southwest Florida](https://www.prweb.com/releases/certus-pest-acquires-certified-pest-control-in-southwest-florida-302580051.html) (PRWeb (CERTUS press release) · October 9, 2025 · trade-press): CERTUS press release whose boilerplate names Las Vegas Pest Control among its brands in 10 states and says CERTUS ranks in the PCT Top 100 top 20.
- [Las Vegas Pest Control - Products, Competitors, Financials](https://www.cbinsights.com/company/las-vegas-pest-control) (CB Insights · directory): Company profile: founded 2006, acquired by Certus on April 15, 2021 (terms not disclosed), headquarters 3011 Rigel Ave, Las Vegas.
- [Pest control? : r/vegaslocals](https://www.reddit.com/r/vegaslocals/comments/yqwqmu/pest_control/) (Reddit r/vegaslocals · about 2022 ("4y ago") · reddit): A commenter recommends Preventive Pest Control and Las Vegas Pest Control.
- [Las Vegas Pest Control - Henderson, Nevada](https://nextdoor.com/pages/las-vegas-pest-control-henderson-nv/) (Nextdoor (unclaimed business page) · directory): Unclaimed page with an old “Our story” text; the recommendations shown are neighbors asking about pest control generally, none rating this company. No recommendation count shown.

### Awards

- BBB Accreditation (BBB of Southern Nevada, 2012)

## On Reddit

- Reddit hasn’t been searched for this company yet.

## Locations

- States with a location on file: Nevada.
- Cities: Henderson, Nevada, Las Vegas, Nevada.
- Service area as recorded: Las Vegas valley, Nevada: Boulder City, Henderson, Las Vegas, North Las Vegas, Spring Valley and Sunrise Manor.

## What we couldn’t verify

Overall confidence in this score: Medium, 6 of 11 points. [How confidence is set](https://handshakereviews.com/how-we-review#confidence).

What keeps it from rating higher:

- 4 of 5 factors scored (not scored: sales and contract fairness).
- 4,473 western US Google reviews behind customer satisfaction (10,000 or more earns full points).
- Verifier rated the licensing medium (high earns a point).
- Verifier rated the legal and regulatory record medium (high earns a point).
- 21 independent websites cited (25 or more earns a point).

Verifier’s confidence by section: Identity high; Licensing medium; Legal and regulatory medium; Customer reviews high; BBB high; Employee reviews medium; Mentions medium; Sales model medium.

### Gaps in the record

- Live automated reads on October 28, 2026: Pabco Rd 2,792, Spencer St 1,156 (same), Pama Ln 533, Whitney Mesa 137. All four link to 369bugs.com.
- Yelp business page blocked (HTTP 403); rating and count unknown. A Yelp search snippet shows “Las Vegas Pest Control (301 reviews)” without saying which page; not scored.
- Glassdoor blocked (Cloudflare “Humans only”, HTTP 403). Indeed shows only 1 review, so the Workplace score has under 20 reviews and is not scored.
- Angi/HomeAdvisor and Thumbtack: no profile for this company found in two targeted searches. Facebook pages (facebook.com/369bugs, facebook.com/lasvegaspestcontrol) not fetched (login wall); Facebook recommendation figures unknown.
- Service agreement not published: the company’s own BBB text refers to “your agreement”, and the website has only website-use terms. Minimum term, auto-renewal, cancellation channel, cancellation fee and arbitration are therefore unknown from the company. One BBB complainant reports a 12-month term and a $250 fee (one report only).
- NDA (Nevada Department of Agriculture) license report has no address, status, insurance or enforcement fields; enforcement is not published online. The Primary Principal for company 6673 could not be read reliably because the PDF text extraction scrambles columns.
- Courts: CourtListener showed a human-verification check (not attempted further); the Clark County (8th Judicial District) portal was not searched. No court case found by web search.
- Nevada OSHA / federal OSHA establishment search not attempted. Nevada AG complaint data not published.
- Door-to-door: no evidence either way beyond phone, PDF and online sign-ups described in BBB complaints; recorded as unknown.
- Acquisition date (April 15, 2021) rests on CB Insights; the CERTUS news post about its Las Vegas acquisitions returned “Post not found” (search result).
- BBB complaints and customer-reviews sub-pages returned HTTP 403 on re-read (main profile re-read live). Indeed returned 403. The NDA license PDF served a human-verification check page; the October 27, 2026 capture was used. The vaia.com job posting timed out.

### Open questions

- EcoGen Pest Control: CERTUS acquired it (2025) and MapQuest/Yelp now title it “Las Vegas Pest Control, formerly EcoGen Pest Control”, but its Google listing (4.9, 1,414) and ecogenpest.com still run as EcoGen. Its license status is unknown (no EcoGen row on the NDA report; Nevada SOS shows ECOGEN PEST CONTROL LLC in Default).
- Evolve Pest Control (NDA license 5623) is named with EcoGen by a BBB reviewer as another name of this company; possibly another CERTUS Las Vegas brand. Not researched.
- Live 533 (+147 since the September 8, 2026 third-party record).

## Common questions about Las Vegas Pest Control

### Is Las Vegas Pest Control licensed in Nevada?

Las Vegas Pest Control holds a current company pesticide license in Nevada. Statuses are as each state agency showed them on the date retrieved.

[Licensing record](https://handshakereviews.com/companies/las-vegas-pest-control.md) · [Is Las Vegas Pest Control legit?](https://handshakereviews.com/companies/las-vegas-pest-control/legit.md)

### Does Las Vegas Pest Control sell door to door?

Our research didn’t establish that Las Vegas Pest Control sells door to door. That isn’t proof that it never knocks.

[Sales evidence](https://handshakereviews.com/companies/las-vegas-pest-control.md)

### What is Las Vegas Pest Control’s BBB rating?

Las Vegas Pest Control’s BBB profile shows an A- grade and 8 complaints in the last three years.

[BBB record](https://handshakereviews.com/companies/las-vegas-pest-control.md)

### Does Las Vegas Pest Control charge a cancellation fee?

Our record has no confirmed cancellation fee amount.

[Contract terms](https://handshakereviews.com/companies/las-vegas-pest-control.md)

### How does Las Vegas Pest Control rank?

Las Vegas Pest Control ranks #68 of 164 in the West, with a Handshake Score of 7.8 out of 10 (Medium confidence). Strongest: licensing and compliance (10.0/10). Weakest: complaint record (8.5/10). Sales and contract fairness: N/A.

[How we scored it](https://handshakereviews.com/companies/las-vegas-pest-control.md) · [Full rankings](https://handshakereviews.com/rankings/pest-control-west.md)

### Has Las Vegas Pest Control faced government actions?

No resolved government actions count against Las Vegas Pest Control in our scoring.

[Legal and regulatory record](https://handshakereviews.com/companies/las-vegas-pest-control.md)

### Where does Las Vegas Pest Control have locations?

Our record lists 4 locations for Las Vegas Pest Control in Nevada. It appears in our area rankings for Las Vegas.

[Locations](https://handshakereviews.com/companies/las-vegas-pest-control.md) · [Best pest control in the Las Vegas area](https://handshakereviews.com/pest-control/las-vegas.md)

## Pest control in Nevada

- [#5 of 21 in Nevada](https://handshakereviews.com/rankings/pest-control-nevada.md): [Las Vegas area](https://handshakereviews.com/pest-control/las-vegas.md)

## Similar companies in Nevada

- [Bulwark Exterminating](https://handshakereviews.com/companies/bulwark-exterminating.md) · #3 of 21 · State Score 9.3 · [Is it legit? (Bulwark Exterminating)](https://handshakereviews.com/companies/bulwark-exterminating/legit.md)
- [JS Pest Control](https://handshakereviews.com/companies/js-pest-control.md) · #4 of 21 · State Score 9.3 · [Is it legit? (JS Pest Control)](https://handshakereviews.com/companies/js-pest-control/legit.md)
- [EcoGen Pest Control](https://handshakereviews.com/companies/ecogen-pest-control.md) · #6 of 21 · State Score 9.1 · [Is it legit? (EcoGen Pest Control)](https://handshakereviews.com/companies/ecogen-pest-control/legit.md)
- [HomeTeam Pest Defense](https://handshakereviews.com/companies/hometeam-pest-defense.md) · #7 of 21 · State Score 8.7 · [Is it legit? (HomeTeam Pest Defense)](https://handshakereviews.com/companies/hometeam-pest-defense/legit.md)

## Sources

37 distinct pages, numbered in the order they appear in the record. Dates are when our researchers retrieved each page.

1. [Company website](https://www.369bugs.com) — 369bugs.com · Company facts
2. [orion.nv.gov](https://orion.nv.gov/portal/public/#/public/nvsos/en/CaseXscreen?screen=external-GenericFilingsSearch&tabRoute=business) — Company facts · retrieved October 28, 2026
3. [bbb.org](https://www.bbb.org/us/nv/henderson/profile/pest-control/las-vegas-pest-control-1086-90006891) — Company facts · retrieved October 28, 2026
4. [cbinsights.com](https://www.cbinsights.com/company/las-vegas-pest-control) — Company facts · retrieved October 28, 2026
5. [prweb.com](https://www.prweb.com/releases/certus-pest-acquires-certified-pest-control-in-southwest-florida-302580051.html) — Company facts · retrieved October 28, 2026
6. [mypmp.net](https://mypmp.net/certus-expands-washington-presence/) — Company facts · retrieved October 11, 2026
7. [privsource.com](https://www.privsource.com/acquisitions/deal/liberty-mutual-investments-and-imperial-capital-invest-in-certus-pest-control-ane_ArSajj) — Company facts · retrieved October 12, 2026
8. [369bugs.com](https://www.369bugs.com/) — Company facts · retrieved October 28, 2026
9. [talents.vaia.com](https://talents.vaia.com/companies/certus-pest-inc/puyallup/outside-sales-professional-paid-training-licensing-108148621/) — Contracts and sales · retrieved October 28, 2026
10. [bbb.org](https://www.bbb.org/us/nv/henderson/profile/pest-control/las-vegas-pest-control-1086-90006891/complaints) — Contracts and sales · retrieved October 28, 2026
11. [369bugs.com](https://www.369bugs.com/services/residential-pest-control/) — Contracts and sales · retrieved October 28, 2026
12. [369bugs.com](https://www.369bugs.com/frequently-asked-questions/) — Contracts and sales · retrieved October 28, 2026
13. [369bugs.com](https://www.369bugs.com/terms-conditions/) — Contracts and sales · retrieved October 28, 2026
14. [Google — Henderson, Nevada (2057 Pabco Rd)](https://www.google.com/maps?cid=2665815586748537793) — google.com · Customer reviews · retrieved October 27, 2026
15. [Google — Las Vegas, Nevada (6560 Spencer St Ste A6)](https://www.google.com/maps?cid=14928249173698684549) — google.com · Customer reviews · retrieved October 27, 2026
16. [Google — Las Vegas, Nevada (1856 E Pama Ln)](https://www.google.com/maps?cid=8575154737250749011) — google.com · Customer reviews · retrieved October 27, 2026
17. [Google — Henderson, Nevada (1850 Whitney Mesa Dr STE 150)](https://www.google.com/maps?cid=1505861954972061151) — google.com · Customer reviews · retrieved October 27, 2026
18. [BBB — Henderson, Nevada BBB file (BBB of Southern Nevada; the company’s only file, all locations in Nevada)](https://www.bbb.org/us/nv/henderson/profile/pest-control/las-vegas-pest-control-1086-90006891/customer-reviews) — bbb.org · Customer reviews · retrieved October 28, 2026
19. [Trustpilot — company-wide (unclaimed 369bugs.com profile)](https://www.trustpilot.com/review/369bugs.com) — trustpilot.com · Customer reviews · retrieved October 28, 2026
20. [Yelp — Las Vegas, Nevada (1856 E Pama Ln) business page](https://www.yelp.com/biz/las-vegas-pest-control-las-vegas-12) — yelp.com · Customer reviews · retrieved October 28, 2026
21. [Yelp — Las Vegas, Nevada (1856 E Pama Ln) business page](https://www.yelp.com/search?find_desc=Bug+Exterminators&find_loc=Downtown%2C+Las+Vegas%2C+NV) — yelp.com · Customer reviews · retrieved October 28, 2026
22. [Yelp — Las Vegas, Nevada (1856 E Pama Ln) business page](https://m.yelp.com/biz/las-vegas-pest-control-las-vegas-12) — m.yelp.com · Customer reviews · retrieved October 28, 2026
23. [Nevada Department of Agriculture, Pest Control Section (Plant Industry - Pest Control Program, 2026 Licensed Operators report)](https://agri.nv.gov/uploadedFiles/agrinvgov/Content/Plant/PEST/Pest%20Control%20License%20Report.pdf) — agri.nv.gov · Licensing and registrations · retrieved October 27, 2026
24. [Indeed (employee reviews)](https://www.indeed.com/cmp/Las-Vegas-Pest-Control/reviews) — indeed.com · Workplace · retrieved October 28, 2026
25. [Glassdoor (employee reviews)](https://www.glassdoor.com/Reviews/Las-Vegas-Pest-Control-Reviews-E3008200.htm) — glassdoor.com · Workplace · retrieved October 28, 2026
26. [Glassdoor (employee reviews)](https://www.glassdoor.sg/Reviews/Employee-Review-Las-Vegas-Pest-Control-E3008200-RVW103868810.htm) — glassdoor.sg · Workplace · retrieved October 28, 2026
27. [Glassdoor (employee reviews)](https://www.glassdoor.com/job-listing/jv?jl=1010265486748) — glassdoor.com · Workplace · retrieved October 28, 2026
28. [Pest control? : r/vegaslocals](https://www.reddit.com/r/vegaslocals/comments/yqwqmu/pest_control/) — reddit.com · Mentions, awards and claims · retrieved October 28, 2026
29. [Las Vegas Pest Control - Henderson, Nevada](https://nextdoor.com/pages/las-vegas-pest-control-henderson-nv/) — nextdoor.com · Mentions, awards and claims · retrieved October 28, 2026
30. [369bugs.com](https://www.369bugs.com/service-areas/henderson/) — Mentions, awards and claims · retrieved October 28, 2026
31. [369bugs.com](https://www.369bugs.com/our-brands/) — Mentions, awards and claims · retrieved October 28, 2026
32. [369bugs.com](https://www.369bugs.com/service-areas/las-vegas/) — Mentions, awards and claims · retrieved October 28, 2026
33. [linkedin.com](https://www.linkedin.com/posts/davidbradford1_certus-pest-acquires-ecogen-pest-control-activity-7363670661514371074-4C-Z) — Other · retrieved October 28, 2026
34. [mapquest.com](https://www.mapquest.com/us/nevada/las-vegas-pest-control-formerly-ecogen-pest-control-365641641) — Other · retrieved October 28, 2026
35. [google.com](https://www.google.com/maps?cid=18128121296802712327) — Other · retrieved October 28, 2026
36. [ecogenpest.com](https://ecogenpest.com) — Other · retrieved October 28, 2026
37. [yelp.com](https://www.yelp.com/biz/ecogen-pest-control-las-vegas?start=20) — Other · retrieved October 28, 2026

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