---
title: "How do I cancel Massey Services, and is there a cancellation fee?"
description: "Massey Services’ own terms or statements set a 25-month minimum term. Its terms require written notice to cancel. It ranks #151 of 164 in the West."
url: "https://handshakereviews.com/companies/massey-services/cancel"
markdown_url: "https://handshakereviews.com/companies/massey-services/cancel.md"
updated: "2026-11-05"
site: "Handshake D2D News & Reviews"
---

# How do I cancel Massey Services, and is there a cancellation fee?

By [Uri Mittelman](https://handshakereviews.com/authors/uri-mittelman.md), Editor · Research and verification: Handshake Research Desk · Updated November 5, 2026

[Review](https://handshakereviews.com/companies/massey-services.md) · [Is it legit?](https://handshakereviews.com/companies/massey-services/legit.md) · How to cancel · [Compare](https://handshakereviews.com/compare/orkin-vs-massey-services.md) · [Records](https://handshakereviews.com/companies/massey-services/records.md)

**Answer:** As of November 5, 2026, Massey Services’ own terms or statements set a 25-month minimum term. Service continues after the initial term until you cancel. Its terms require written notice to cancel (30 days). Its sales and contract fairness score is 6.5 out of 10. Massey Services ranks #151 of 164 in the West.

## What the record says about canceling Massey Services

Company terms and statements first, then customers’ reports. Each links to its source; quotes are the source’s exact words.

- Company BBB response (05/27/2026) to a customer who said she had a one-year contract: the Pest Agreement she signed has a 25-month term (“25 months not one year”). The customer’s location is not stated. (sources [16](https://www.bbb.org/us/fl/ocala/profile/pest-control/massey-services-inc-0733-202133/complaints?page=2)) Quote: “The customer signed the Pest Agreement, which clearly outlined the Terms of Agreement, which is for 25 months not one year.”
- Company BBB response (02/02/2026): pest service continues until the customer gives 30 days’ written notice; non-payment is not a cancellation. (sources [17](https://www.bbb.org/us/fl/ocala/profile/pest-control/massey-services-inc-0733-202133/complaints?page=4)) Quote: “It was explained to the customer that, per the signed agreement, a 30-day written notice is required to cancel services. Non-payment alone does not constitute cancellation.”
- Company BBB response (07/21/2025): a customer who believed his agreement was “just a one-year agreement” was told about the 30-day cancellation policy; service had continued after the first year. (sources [18](https://www.bbb.org/us/fl/ocala/profile/pest-control/massey-services-inc-0733-202133/complaints?page=8)) Quote: “Regional Manager REMOVEDspoke to Mr. REMOVEDand informed him of the 30-day cancellation policy. Mr. REMOVEDwas of the impression that it was just a one-year agreement.”
- Company BBB response (12/17/2025): the signed pest and mosquito agreements require 30 days’ notice to cancel; the company says it billed for completed services, “not future services or cancellation fees”. (sources [19](https://www.bbb.org/us/fl/ocala/profile/pest-control/massey-services-inc-0733-202133/complaints?page=5)) Quote: “Per the signed agreement, we require a 30-day notice for cancellation, and cancellation does not negate charges for services already completed.”
- Online ‘Buy Now’ checkout terms, Landscape Service: initial 24-month period, then month-to-month; cancel with 30 days’ written notice. (sources [20](https://buynow.masseyservices.com/main-BO5RWWB4.js)) Quote: “This agreement is for an initial period of twenty-four (24) months and will continue on a month-to-month basis thereafter. The customer may cancel this agreement by providing Massey Services with thirty (30) days written notice.”
- Online checkout terms, Mosquito Control: 12-month original period, renews month-to-month unless written notice is given 30 days before the anniversary; cancel for dissatisfaction with 30 days’ written notice; price may change after the first year. (sources [20](https://buynow.masseyservices.com/main-BO5RWWB4.js)) Quote: “This agreement will be in effect for an original period of twelve months and shall renew itself on a month-to-month basis thereafter, unless written notice is given by either party thirty (30) days prior to the anniversary of the Agreement.”
- Online checkout terms, Pest Service: the published section contains only a disclaimer (no damage guarantee; mosquitoes, bed bugs and termites excluded) and an insurance disclosure. It states no term, renewal, cancellation fee or arbitration clause. (sources [20](https://buynow.masseyservices.com/main-BO5RWWB4.js)) Quote: “This agreement does not include control or prevention of wood infesting organisms such as termites, powder post beetles, wood borers or wood decay fungus.”
- Consumer report (BBB complaint 06/17/2024, location not stated): a prepaid lawn customer says her contract listed a 25-month term and 30 days’ written notice to cancel. (sources [21](https://www.bbb.org/us/fl/ocala/profile/pest-control/massey-services-inc-0733-202133/complaints?page=17)) Quote: “I contract lists that I was in a 25 month contract with the company and need 30 day written notice to cancel services.”

## How it affects the Handshake Score

Sales and contract fairness is 15% of the Handshake Score. It starts at 10 and loses points for each item below. Massey Services’ score on this factor: 6.5 out of 10.

- 25-month minimum term (sources [16](https://www.bbb.org/us/fl/ocala/profile/pest-control/massey-services-inc-0733-202133/complaints?page=2)) _Counted in the score: −3_
- Auto-renews (sources [17](https://www.bbb.org/us/fl/ocala/profile/pest-control/massey-services-inc-0733-202133/complaints?page=4), [18](https://www.bbb.org/us/fl/ocala/profile/pest-control/massey-services-inc-0733-202133/complaints?page=8), [20](https://buynow.masseyservices.com/main-BO5RWWB4.js)) _Counted in the score: −0.5_

## Pest control by state

- [#56 of 58 in Texas](https://handshakereviews.com/rankings/pest-control-texas.md): [San Antonio area](https://handshakereviews.com/pest-control/san-antonio.md), [Austin area](https://handshakereviews.com/pest-control/austin.md), [Fort Worth area](https://handshakereviews.com/pest-control/fort-worth.md), [Plano area](https://handshakereviews.com/pest-control/plano.md) and 6 more
- [#12 of 13 in Louisiana](https://handshakereviews.com/rankings/pest-control-louisiana.md): [Baton Rouge area](https://handshakereviews.com/pest-control/baton-rouge.md)
- [#13 of 19 in Oklahoma](https://handshakereviews.com/rankings/pest-control-oklahoma.md): [Oklahoma City area](https://handshakereviews.com/pest-control/oklahoma-city.md), [Tulsa area](https://handshakereviews.com/pest-control/tulsa.md)

## Similar companies in Texas

- [Reliant Pest Management](https://handshakereviews.com/companies/reliant-pest-management.md) · #54 of 58 · State Score 6.6 · [How to cancel (Reliant Pest Management)](https://handshakereviews.com/companies/reliant-pest-management/cancel.md)
- [Saela Pest Control](https://handshakereviews.com/companies/saela-pest-control.md) · #55 of 58 · State Score 6.5 · [How to cancel (Saela Pest Control)](https://handshakereviews.com/companies/saela-pest-control/cancel.md)
- [BRD Pest Solutions](https://handshakereviews.com/companies/brd-pest-solutions.md) · #57 of 58 · State Score 5.7 · [How to cancel (BRD Pest Solutions)](https://handshakereviews.com/companies/brd-pest-solutions/cancel.md)
- [Terminix](https://handshakereviews.com/companies/terminix.md) · #58 of 58 · State Score 5.6

## Related

- [Massey Services review](https://handshakereviews.com/companies/massey-services.md)
- [Is Massey Services legit?](https://handshakereviews.com/companies/massey-services/legit.md)
- [Rankings by state](https://handshakereviews.com/rankings/pest-control-west.md)
- [How we review companies](https://handshakereviews.com/how-we-review.md)

## Sources

Numbered as in the full source list of [the Massey Services review](https://handshakereviews.com/companies/massey-services.md). Dates are when our researchers retrieved each page.

16. [bbb.org](https://www.bbb.org/us/fl/ocala/profile/pest-control/massey-services-inc-0733-202133/complaints?page=2) — Contracts and sales · retrieved October 27, 2026
17. [bbb.org](https://www.bbb.org/us/fl/ocala/profile/pest-control/massey-services-inc-0733-202133/complaints?page=4) — Contracts and sales · retrieved October 27, 2026
18. [bbb.org](https://www.bbb.org/us/fl/ocala/profile/pest-control/massey-services-inc-0733-202133/complaints?page=8) — Contracts and sales · retrieved October 27, 2026
19. [bbb.org](https://www.bbb.org/us/fl/ocala/profile/pest-control/massey-services-inc-0733-202133/complaints?page=5) — Contracts and sales · retrieved October 27, 2026
20. [buynow.masseyservices.com](https://buynow.masseyservices.com/main-BO5RWWB4.js) — Contracts and sales · retrieved October 27, 2026
21. [bbb.org](https://www.bbb.org/us/fl/ocala/profile/pest-control/massey-services-inc-0733-202133/complaints?page=17) — Contracts and sales · retrieved October 27, 2026

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