---
title: "Is Massey Services legit?"
description: "Massey Services has company pesticide licenses on file in 3 states. It has a BBB grade of A-. It scores 6.5 out of 10 and ranks #151 of 164 in the West."
url: "https://handshakereviews.com/companies/massey-services/legit"
markdown_url: "https://handshakereviews.com/companies/massey-services/legit.md"
updated: "2026-11-05"
site: "Handshake D2D News & Reviews"
---

# Is Massey Services legit?

By [Uri Mittelman](https://handshakereviews.com/authors/uri-mittelman.md), Editor · Research and verification: Handshake Research Desk · Updated November 5, 2026

[Review](https://handshakereviews.com/companies/massey-services.md) · Is it legit? · [How to cancel](https://handshakereviews.com/companies/massey-services/cancel.md) · [Compare](https://handshakereviews.com/compare/orkin-vs-massey-services.md) · [Records](https://handshakereviews.com/companies/massey-services/records.md)

**Answer:** As of November 5, 2026, Massey Services holds current company pesticide licenses in 2 states; is listed active in Louisiana, renewal not confirmed. Its company-wide BBB profile shows an A- grade and 249 complaints in the last three years. No resolved government actions count against it. Its Handshake Score is 6.5 out of 10, #151 of 164 in the West.

## Licenses

Company pesticide licenses in each state where it has a location, with the status the issuing agency showed on the date retrieved.

- **Louisiana** Louisiana Department of Agriculture and Forestry (LDAF), Structural Pest Control Commission: Structural Place of Business Permit (sources [65](https://assets.ctfassets.net/pc5e1rlgfrov/tjVKL2ygRWREmMpyaP0kh/9610757631562338f96719e2e5d2fbf7/POB_List_04_20_2026_ADA.pdf)) _Status: Active (as of the list revised April 20, 2026) · Number 0020WA · Expires June 30, 2026_
- **Louisiana** Louisiana Department of Agriculture and Forestry (LDAF), Structural Pest Control Commission: Structural Place of Business Permit (sources [65](https://assets.ctfassets.net/pc5e1rlgfrov/tjVKL2ygRWREmMpyaP0kh/9610757631562338f96719e2e5d2fbf7/POB_List_04_20_2026_ADA.pdf)) _Status: Active (as of the list revised April 20, 2026) · Number 0020W9 · Expires June 30, 2026_
- **Oklahoma** Oklahoma Department of Agriculture, Food and Forestry (ODAFF), Pesticide Licensing (AGLook): Pesticide License (sources [60](https://accessodaff.ag.ok.gov/share/YQCkhPWhwK/company-overview?company_id=50830), [61](https://accessodaff.ag.ok.gov/share/YQCkhPWhwK/company-search?name=Massey)) _Status: Active (unexpired categories listed) · Number 8306 · Expires December 31, 2026_
- **Oklahoma** Oklahoma Department of Agriculture, Food and Forestry (ODAFF), Pesticide Licensing (AGLook): Pesticide License (sources [61](https://accessodaff.ag.ok.gov/share/YQCkhPWhwK/company-search?name=Massey), [62](https://accessodaff.ag.ok.gov/share/YQCkhPWhwK/company-overview?company_id=50833)) _Status: Active (unexpired categories listed) · Number 7241 · Expires December 31, 2026_
- **Oklahoma** Oklahoma Department of Agriculture, Food and Forestry (ODAFF), Pesticide Licensing (AGLook): Pesticide License (sources [61](https://accessodaff.ag.ok.gov/share/YQCkhPWhwK/company-search?name=Massey), [63](https://accessodaff.ag.ok.gov/share/YQCkhPWhwK/company-overview?company_id=50831)) _Status: Active (unexpired categories listed) · Number 9917 · Expires December 31, 2026_
- **Oklahoma** Oklahoma Department of Agriculture, Food and Forestry (ODAFF), Pesticide Licensing (AGLook): Pesticide License (sources [61](https://accessodaff.ag.ok.gov/share/YQCkhPWhwK/company-search?name=Massey), [64](https://accessodaff.ag.ok.gov/share/YQCkhPWhwK/company-overview?company_id=50832)) _Status: Active (unexpired categories listed) · Number 10200 · Expires December 31, 2026_
- **Texas** Texas Department of Agriculture (TDA), Structural Pest Control Service: Commercial business license (sources [59](https://texasagriculture.gov/Portals/0/Reports/PIR/spcs_commercial_business.csv)) _Status: Current (listed on TDA’s current commercial-business licenses report) · Number 0660423 · Expires October 31, 2027_
- **Texas** Texas Department of Agriculture (TDA), Structural Pest Control Service: Commercial business license (sources [59](https://texasagriculture.gov/Portals/0/Reports/PIR/spcs_commercial_business.csv)) _Status: Current (listed on TDA’s current commercial-business licenses report) · Number 0675414 · Expires June 30, 2027_
- **Texas** Texas Department of Agriculture (TDA), Structural Pest Control Service: Commercial business license (sources [59](https://texasagriculture.gov/Portals/0/Reports/PIR/spcs_commercial_business.csv)) _Status: Current (listed on TDA’s current commercial-business licenses report) · Number 0849531 · Expires February 28, 2027_
- **Texas** Texas Department of Agriculture (TDA), Structural Pest Control Service: Commercial business license (sources [59](https://texasagriculture.gov/Portals/0/Reports/PIR/spcs_commercial_business.csv)) _Status: Current (listed on TDA’s current commercial-business licenses report) · Number 0668756 · Expires March 31, 2027_
- **Texas** Texas Department of Agriculture (TDA), Structural Pest Control Service: Commercial business license (sources [59](https://texasagriculture.gov/Portals/0/Reports/PIR/spcs_commercial_business.csv)) _Status: Current (listed on TDA’s current commercial-business licenses report) · Number 0644502 · Expires October 31, 2027_
- **Texas** Texas Department of Agriculture (TDA), Structural Pest Control Service: Commercial business license (sources [59](https://texasagriculture.gov/Portals/0/Reports/PIR/spcs_commercial_business.csv)) _Status: Current (listed on TDA’s current commercial-business licenses report) · Number 0740621 · Expires May 31, 2027_
- **Texas** Texas Department of Agriculture (TDA), Structural Pest Control Service: Commercial business license (sources [59](https://texasagriculture.gov/Portals/0/Reports/PIR/spcs_commercial_business.csv)) _Status: Current (listed on TDA’s current commercial-business licenses report) · Number 0740637 · Expires May 31, 2027_
- **Texas** Texas Department of Agriculture (TDA), Structural Pest Control Service: Commercial business license (sources [59](https://texasagriculture.gov/Portals/0/Reports/PIR/spcs_commercial_business.csv)) _Status: Current (listed on TDA’s current commercial-business licenses report) · Number 0734598 · Expires April 30, 2027_
- **Texas** Texas Department of Agriculture (TDA), Structural Pest Control Service: Commercial business license (sources [59](https://texasagriculture.gov/Portals/0/Reports/PIR/spcs_commercial_business.csv)) _Status: Current (listed on TDA’s current commercial-business licenses report) · Number 0705582 · Expires September 30, 2027_
- **Texas** Texas Department of Agriculture (TDA), Structural Pest Control Service: Commercial business license (sources [59](https://texasagriculture.gov/Portals/0/Reports/PIR/spcs_commercial_business.csv)) _Status: Current (listed on TDA’s current commercial-business licenses report) · Number 0744068 · Expires July 31, 2027_
- **Texas** Texas Department of Agriculture (TDA), Structural Pest Control Service: Commercial business license (sources [59](https://texasagriculture.gov/Portals/0/Reports/PIR/spcs_commercial_business.csv)) _Status: Current (listed on TDA’s current commercial-business licenses report) · Number 0790320 · Expires July 31, 2027_
- **Texas** Texas Department of Agriculture (TDA), Structural Pest Control Service: Commercial business license (sources [59](https://texasagriculture.gov/Portals/0/Reports/PIR/spcs_commercial_business.csv)) _Status: Current (listed on TDA’s current commercial-business licenses report) · Number 0826982 · Expires March 31, 2027_
- **Texas** Texas Department of Agriculture (TDA), Structural Pest Control Service: Commercial business license (sources [59](https://texasagriculture.gov/Portals/0/Reports/PIR/spcs_commercial_business.csv)) _Status: Current (listed on TDA’s current commercial-business licenses report) · Number 0849521 · Expires February 28, 2027_
- **Texas** Texas Department of Agriculture (TDA), Structural Pest Control Service: Commercial business license (sources [59](https://texasagriculture.gov/Portals/0/Reports/PIR/spcs_commercial_business.csv)) _Status: Current (listed on TDA’s current commercial-business licenses report) · Number 0858313 · Expires May 31, 2027_
- **Texas** Texas Department of Agriculture (TDA), Structural Pest Control Service: Commercial business license (sources [59](https://texasagriculture.gov/Portals/0/Reports/PIR/spcs_commercial_business.csv)) _Status: Current (listed on TDA’s current commercial-business licenses report) · Number 0889907 · Expires July 31, 2027_

## Better Business Bureau record

- Its company-wide BBB profile shows an A- grade and 249 complaints in the last three years. Not BBB accredited. (sources [4](https://www.bbb.org/us/fl/ocala/profile/pest-control/massey-services-inc-0733-202133), [54](https://www.bbb.org/us/fl/ocala/profile/pest-control/massey-services-inc-0733-202133/complaints), [55](https://www.bbb.org/us/ok/oklahoma-city/profile/pest-control/massey-services-0995-90047586), [57](https://www.bbb.org/us/la/baton-rouge/profile/pest-control/massey-services-inc-0835-15000213)) [Full BBB record](https://handshakereviews.com/companies/massey-services.md)

## What customers say

Ratings and counts as each site showed them on the date retrieved.

- **Google** 7,221 reviews across 22 western US listings, averaging 4.8 out of 5 (weighted by review count). (sources [14](https://www.google.com/maps?cid=7076430963626786613#reviews-relevant), [22](https://www.google.com/maps?cid=1744100350310081810), [23](https://www.google.com/maps?cid=1744100350310081810#reviews-newest), [24](https://www.google.com/maps?cid=9597800256737792939), [25](https://www.google.com/maps?cid=3808803788902076795), [26](https://www.google.com/maps?cid=10548079080587634471))
- **Yelp** 2.0 out of 5 from 1,127 reviews (company-wide). (sources [52](https://www.yelp.com/brands/massey-services)) _Retrieved October 27, 2026_
- **BBB** 1.51 out of 5 from 91 reviews (company-wide). (sources [48](https://www.bbb.org/us/fl/ocala/profile/pest-control/massey-services-inc-0733-202133/customer-reviews)) _Retrieved October 28, 2026_
- **Trustpilot** 1.9 out of 5 from 15 reviews (company-wide). (sources [51](https://www.trustpilot.com/review/masseyservices.com)) _Retrieved October 27, 2026_

Review excerpts and the themes customers raise are on the company’s review page.

## Legal and regulatory record

Only resolved government actions count toward the score. Pending lawsuits, private suits and allegations are listed as such; they are allegations, not findings.

- TDA enforcement case 00048889 against MASSEY SERVICES INC, license 0660423 (Dallas County): three violations (use inconsistent with labeling; failure to comply with training or supervision requirements; other), closed with a WARNING and no penalty (Date Final 01/28/2026). A warning is recorded, not scored. (sources [67](https://texasagriculture.gov/Portals/0/Reports/PIR/spcs_enforcement.xls)) _January 28, 2026 · Texas · Enforcement · Not scored_
- Baker v. Massey Services, Inc. (No. 6:24-cv-01735): a former employee’s Fair Labor Standards Act suit, filed 09/24/2024. Massey filed a notice of removal to the bankruptcy court (10/31/2024; adversary proceeding Baker v. Massey Services, Inc., Bankr. M.D. Fla. No. 6:24-ap-00129); the district court stayed and administratively closed the case (12/03/2024) until the parties’ bankruptcy proceedings were resolved, the bankruptcy court remanded it (01/2025) and the stay was lifted (05/2025). The docket then shows an amended complaint, an answer, a Report and Recommendation (07/11/2025) and an order on it (09/11/2025). The outcome could not be read from the free docket. (sources [71](https://www.courtlistener.com/docket/69190740/baker-v-massey-services-inc/), [72](https://www.courtlistener.com/?q=%22Massey+Services%22&type=r&order_by=dateFiled+desc&page=2)) _September 24, 2024 · Florida (U.S. District Court, M.D. Fla.) · Lawsuit · Not scored_
- Leo Luna v. Massey Services, Inc. (No. 4:21-cv-00014): private Telephone Consumer Protection Act suit filed 01/11/2021. The plaintiff abandoned his claim after evidence the calls were manually dialed; the court granted Massey summary judgment and entered a take-nothing final judgment on 02/09/2022. Massey’s later motion for attorneys’ fees was denied (06/10/2022). (sources [69](https://www.courtlistener.com/docket/29095343/leo-luna-v-massey-services-inc/), [70](https://www.govinfo.gov/app/details/USCOURTS-txed-4_21-cv-00014)) _February 9, 2022 · Texas (U.S. District Court, E.D. Tex., Sherman) · Lawsuit · Not scored_
- EEOC v. Massey Services, Inc. (No. 2:19-cv-00263, D.S.C.): Massey agreed to pay $63,000 under a two-year consent decree resolving an ADA disability-discrimination and retaliation suit over a South Carolina office manager. An employment matter, not a consumer, pesticide or wage-and-hour action. (sources [68](https://www.eeoc.gov/newsroom/massey-services-will-pay-63000-settle-eeoc-discrimination-and-retaliation-lawsuit)) _December 19, 2019 · federal (EEOC; D.S.C., Charleston) · Settlement · Not scored_

Three other records (complaint summaries and permits) are on its review page.

## Does it sell door to door?

- Partial: door-to-door selling is documented, but only for part of how the company sells or only in the past. [Sales evidence](https://handshakereviews.com/companies/massey-services.md)

## How it ranks

- **#151 of 164 in the West** Handshake Score 6.5 out of 10, High confidence. Strongest: licensing and compliance (10.0/10). Weakest: customer satisfaction (5.3/10). [How we scored it](https://handshakereviews.com/companies/massey-services.md) · [Full rankings](https://handshakereviews.com/rankings/pest-control-west.md) · [Orkin vs. Massey Services](https://handshakereviews.com/compare/orkin-vs-massey-services.md) · [Massey Services vs. Terminix](https://handshakereviews.com/compare/massey-services-vs-terminix.md)

## Pest control by state

- [#56 of 58 in Texas](https://handshakereviews.com/rankings/pest-control-texas.md): [San Antonio area](https://handshakereviews.com/pest-control/san-antonio.md), [Austin area](https://handshakereviews.com/pest-control/austin.md), [Fort Worth area](https://handshakereviews.com/pest-control/fort-worth.md), [Plano area](https://handshakereviews.com/pest-control/plano.md) and 6 more
- [#12 of 13 in Louisiana](https://handshakereviews.com/rankings/pest-control-louisiana.md): [Baton Rouge area](https://handshakereviews.com/pest-control/baton-rouge.md)
- [#13 of 19 in Oklahoma](https://handshakereviews.com/rankings/pest-control-oklahoma.md): [Oklahoma City area](https://handshakereviews.com/pest-control/oklahoma-city.md), [Tulsa area](https://handshakereviews.com/pest-control/tulsa.md)

## Similar companies in Texas

- [Reliant Pest Management](https://handshakereviews.com/companies/reliant-pest-management.md) · #54 of 58 · State Score 6.6 · [Is it legit? (Reliant Pest Management)](https://handshakereviews.com/companies/reliant-pest-management/legit.md)
- [Saela Pest Control](https://handshakereviews.com/companies/saela-pest-control.md) · #55 of 58 · State Score 6.5 · [Is it legit? (Saela Pest Control)](https://handshakereviews.com/companies/saela-pest-control/legit.md)
- [BRD Pest Solutions](https://handshakereviews.com/companies/brd-pest-solutions.md) · #57 of 58 · State Score 5.7 · [Is it legit? (BRD Pest Solutions)](https://handshakereviews.com/companies/brd-pest-solutions/legit.md)
- [Terminix](https://handshakereviews.com/companies/terminix.md) · #58 of 58 · State Score 5.6 · [Is it legit? (Terminix)](https://handshakereviews.com/companies/terminix/legit.md)

## Related

- [Massey Services review](https://handshakereviews.com/companies/massey-services.md)
- [How to cancel Massey Services](https://handshakereviews.com/companies/massey-services/cancel.md)
- [Rankings by state](https://handshakereviews.com/rankings/pest-control-west.md)
- [How we review companies](https://handshakereviews.com/how-we-review.md)

## Sources

Numbered as in the full source list of [the Massey Services review](https://handshakereviews.com/companies/massey-services.md). Dates are when our researchers retrieved each page.

4. [bbb.org](https://www.bbb.org/us/fl/ocala/profile/pest-control/massey-services-inc-0733-202133) — Company facts · retrieved October 27, 2026
14. [google.com](https://www.google.com/maps?cid=7076430963626786613#reviews-relevant) — Contracts and sales · retrieved October 27, 2026
22. [Google — Dallas, Texas (7101 John W. Carpenter Fwy)](https://www.google.com/maps?cid=1744100350310081810) — google.com · Customer reviews · retrieved October 27, 2026
23. [Google — Dallas, Texas (7101 John W. Carpenter Fwy)](https://www.google.com/maps?cid=1744100350310081810#reviews-newest) — google.com · Customer reviews · retrieved October 27, 2026
24. [Google — Frisco, Texas](https://www.google.com/maps?cid=9597800256737792939) — google.com · Customer reviews · retrieved October 27, 2026
25. [Google — Universal City, Texas (1740 Universal City Blvd Ste 100)](https://www.google.com/maps?cid=3808803788902076795) — google.com · Customer reviews · retrieved October 27, 2026
26. [Google — Plano, Texas (820 F Avenue #102)](https://www.google.com/maps?cid=10548079080587634471) — google.com · Customer reviews · retrieved October 27, 2026
48. [BBB — company-wide (Ocala/Orlando, Florida headquarters file: headquarters and corporate-owned locations in all states)](https://www.bbb.org/us/fl/ocala/profile/pest-control/massey-services-inc-0733-202133/customer-reviews) — bbb.org · Customer reviews · retrieved October 28, 2026
51. [Trustpilot — company-wide (masseyservices.com)](https://www.trustpilot.com/review/masseyservices.com) — trustpilot.com · Customer reviews · retrieved October 27, 2026
52. [Yelp — company-wide (Yelp brand page: 98 Massey Services locations, mostly Florida)](https://www.yelp.com/brands/massey-services) — yelp.com · Customer reviews · retrieved October 27, 2026
54. [BBB](https://www.bbb.org/us/fl/ocala/profile/pest-control/massey-services-inc-0733-202133/complaints) — bbb.org · BBB · retrieved October 27, 2026
55. [Massey Services](https://www.bbb.org/us/ok/oklahoma-city/profile/pest-control/massey-services-0995-90047586) — bbb.org · BBB · retrieved October 27, 2026
57. [Massey Services, Inc.](https://www.bbb.org/us/la/baton-rouge/profile/pest-control/massey-services-inc-0835-15000213) — bbb.org · BBB · retrieved October 27, 2026
59. [Texas Department of Agriculture (TDA), Structural Pest Control Service](https://texasagriculture.gov/Portals/0/Reports/PIR/spcs_commercial_business.csv) — texasagriculture.gov · Licensing and registrations · retrieved October 27, 2026
60. [Oklahoma Department of Agriculture, Food and Forestry (ODAFF), Pesticide Licensing (AGLook)](https://accessodaff.ag.ok.gov/share/YQCkhPWhwK/company-overview?company_id=50830) — accessodaff.ag.ok.gov · Licensing and registrations · retrieved October 27, 2026
61. [Oklahoma Department of Agriculture, Food and Forestry (ODAFF), Pesticide Licensing (AGLook)](https://accessodaff.ag.ok.gov/share/YQCkhPWhwK/company-search?name=Massey) — accessodaff.ag.ok.gov · Licensing and registrations · retrieved October 27, 2026
62. [Oklahoma Department of Agriculture, Food and Forestry (ODAFF), Pesticide Licensing (AGLook)](https://accessodaff.ag.ok.gov/share/YQCkhPWhwK/company-overview?company_id=50833) — accessodaff.ag.ok.gov · Licensing and registrations · retrieved October 27, 2026
63. [Oklahoma Department of Agriculture, Food and Forestry (ODAFF), Pesticide Licensing (AGLook)](https://accessodaff.ag.ok.gov/share/YQCkhPWhwK/company-overview?company_id=50831) — accessodaff.ag.ok.gov · Licensing and registrations · retrieved October 27, 2026
64. [Oklahoma Department of Agriculture, Food and Forestry (ODAFF), Pesticide Licensing (AGLook)](https://accessodaff.ag.ok.gov/share/YQCkhPWhwK/company-overview?company_id=50832) — accessodaff.ag.ok.gov · Licensing and registrations · retrieved October 27, 2026
65. [Louisiana Department of Agriculture and Forestry (LDAF), Structural Pest Control Commission](https://assets.ctfassets.net/pc5e1rlgfrov/tjVKL2ygRWREmMpyaP0kh/9610757631562338f96719e2e5d2fbf7/POB_List_04_20_2026_ADA.pdf) — assets.ctfassets.net · Licensing and registrations · retrieved October 27, 2026
67. [Texas](https://texasagriculture.gov/Portals/0/Reports/PIR/spcs_enforcement.xls) — texasagriculture.gov · Legal and regulatory · retrieved October 27, 2026
68. [federal (EEOC; D.S.C., Charleston)](https://www.eeoc.gov/newsroom/massey-services-will-pay-63000-settle-eeoc-discrimination-and-retaliation-lawsuit) — eeoc.gov · Legal and regulatory · retrieved October 27, 2026
69. [Texas (U.S. District Court, E.D. Tex., Sherman)](https://www.courtlistener.com/docket/29095343/leo-luna-v-massey-services-inc/) — courtlistener.com · Legal and regulatory · retrieved October 27, 2026
70. [Texas (U.S. District Court, E.D. Tex., Sherman)](https://www.govinfo.gov/app/details/USCOURTS-txed-4_21-cv-00014) — govinfo.gov · Legal and regulatory · retrieved October 27, 2026
71. [Florida (U.S. District Court, M.D. Fla.)](https://www.courtlistener.com/docket/69190740/baker-v-massey-services-inc/) — courtlistener.com · Legal and regulatory · retrieved October 27, 2026
72. [Florida (U.S. District Court, M.D. Fla.)](https://www.courtlistener.com/?q=%22Massey+Services%22&type=r&order_by=dateFiled+desc&page=2) — courtlistener.com · Legal and regulatory · retrieved October 27, 2026

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