---
title: "Mountain West Pest Control Review"
description: "Mountain West Pest Control has a Handshake Score of 7.5 out of 10, ranking #97 of 164 in the West. It has 2,312 Google reviews averaging 4.8."
url: "https://handshakereviews.com/companies/mountain-west-pest-control"
markdown_url: "https://handshakereviews.com/companies/mountain-west-pest-control.md"
updated: "2026-11-05"
site: "Handshake D2D News & Reviews"
---

# Mountain West Pest Control Review

By [Uri Mittelman](https://handshakereviews.com/authors/uri-mittelman.md), Editor · Research and verification: Handshake Research Desk · Updated November 5, 2026 · Verified October 27, 2026

Review · [Is it legit?](https://handshakereviews.com/companies/mountain-west-pest-control/legit.md)

Mountain West Pest Control ranks #97 of 164 in the West, with a Handshake Score of 7.5 out of 10.

This page draws on 32 public sources retrieved between October 27, 2026 and October 28, 2026, and the record was verified on October 27, 2026. The sources are listed at the end.

## At a glance

- Rank and score: #97 of 164 in the West, Handshake Score 7.5 out of 10; data confidence medium.
- Door-to-door selling: not found in our research (badge “N/A”; this is not proof the company never sells door to door).
- Ownership: independent.
- Headquarters: Ogden, Utah.
- Founded: 2017.
- Services on its record: general pest, spider, ant, wasp and stinging insects, rodent, mosquito, termite, bed bug, cockroach, wildlife removal and exclusion, vole, mole and gopher, attic insulation and sanitization, WDI/WDO inspections, lawn care (fertilizer, weed, grub control), commercial pest control.
- Record verified October 27, 2026.
- Legal name: Mountain West Pest, LLC.
- Website: https://www.mwpest.com

## How we scored it

Handshake Score: 7.5 out of 10, #97 of 164 in the West. Each factor is scored from 0 to 10; every point added or taken away is listed with the fact behind it.

- Customer satisfaction (weight 46.67%, nominal 35%): 9.0/10
  - Google 4.79 across 2,312 West reviews
  - Other platforms 4.12/5 (Facebook 4.1)
  - Blended 4.74/5: 93.3% Google, 6.7% other platforms (39 other-platform reviews, 1.7% of the 2,312 Google reviews; the full 40% needs 10%, 232)
- Complaint record (weight 13.33%, nominal 10%): 8.5/10
  - 5 BBB complaints in 3 yrs ÷ 2,312 (Utah Google review total: Ogden 1,300 + Salt Lake City 632 + Logan 380, third-party snapshot: every office the company lists, all in Utah) = 2.2 per 1,000 → 8.5
- Sales and contract fairness (weight 15%): not scored
  - Sales & contract factor not scored: no contract terms or sales-conduct findings in the record; remaining weights renormalized
- Licensing and compliance (weight 20%, nominal 15%): 10.0/10
- Legal and regulatory record (weight 20%, nominal 15%): 10.0/10
- Workplace score (weight 10%): not scored (< 20 employee reviews)

- Weighted average of the factors above: 9.3/10.
- Review volume −0.8: 2,312 of 5,000 Google reviews.
- Verification depth −0.4: 39 of 250 other reviews · 0 of 20 employee reviews.
- Locations −0.6: 3 of 10 locations.
- Handshake Score: 7.5/10.

Not scored for lack of records: sales and contract fairness. The remaining weights were rescaled.

## What customers say

- Mountain West Pest Control has 2,312 Google reviews across 3 West listings, averaging 4.8.
- BBB (BBB file Mountain West Pest, LLC (Ogden + Salt Lake City…): 1.0/5, 1 review, retrieved October 28, 2026
- Facebook (Company page “Mountain West Pest” (Ogden, Utah; the company…): rating not shown, 39 reviews, retrieved October 28, 2026
- Yelp (Ogden, Utah (Yelp listing shown on the Weber County…): 2.3/5, 23 reviews, retrieved October 28, 2026
- Negative themes recorded by our researchers: early-cancellation cost (Google lists “early cancellation fee” as a review topic…; lawn-care results and cost to cancel (one review).

## Better Business Bureau

- Its BBB profile shows an A- grade and 5 complaints in the last three years.
- BBB accredited.
- Complaints filed in the last 12 months: 2.
- BBB customer reviews: 1.0/5 average from 1 review.
- Retrieved October 28, 2026.

## Contracts and sales practices

- Door-to-door badge: N/A.
- Sales notes: No door-to-door evidence found for this company. Searches for door-to-door, summer sales, knocking and sales-rep recruiting with the company name (queries mountain-west-pest-control-d2d, -salesjobs, -door) returned only other companies. None of the Google, BBB or Yelp review text read mentions a rep at the door. The website sells by phone, online quote form and published monthly plans. A ZoomInfo search snippet lists a “Regional VP, Sales at Mountain West Pest” with an @mwpest.com address (https://www.zoominfo.com/p/Cody-Cottrell/7921051808; snippet only, not opened), which shows a sales role but not door-to-door selling. Indeed was blocked (403), so employee reviews could not be checked for sales roles. Recorded as unknown (not found), not as “no”.
- Published residential plans: Essential Home Plan $49/Missouri (general pest, exterior + interior, free re-services), Plus Home Plan $59/Missouri (adds rodent control), Complete Home Plan $99/Missouri (adds mosquito). No term, renewal, cancellation or dispute terms are stated with the plans.
- FAQ on pricing: three tiers billed as a monthly or per-service rate “with no hidden fees”. The FAQ says nothing about a minimum term, auto-renewal, cancellation method or fee, or arbitration.
- Guarantee: free re-treatments between regular services if pests return.
- First-hand Google review on the Ogden listing (Sarah H., about May 2026): customer says she is in a 1-year contract and that canceling will be expensive (no amount stated). The review concerns a rodent control and sanitation job; the owner replied that the ongoing rodent service had since improved.
- First-hand Google review on the Logan listing (Vlobie, about May 2026): customer who signed up for lawn care says that when they tried to cancel they were told they would be charged more to stop (no amount stated). Owner reply: could not match the reviewer to an account.
- Yelp review on the Ogden (2241 Grant Ave) business page, seen only as a search snippet: reviewer paid a $99 cancellation fee under a contract. Date and full text not visible (Yelp returned 403).
- Yelp review on the Ogden business page, seen only as a search snippet: complaint about a cancellation fee (“PATHETIC”); amount not visible.
- Yelp review on the Salt Lake City business page, seen only as a search snippet: reviewer wished they had read the contract more carefully and canceled by text message. No term or fee visible.

## Licensing and registrations

- Status and expiry are as the issuing agency’s record showed them on the date retrieved.
- Utah · Utah Department of Agriculture and Food (UDAF), Pesticide Program · 4000 - Commercial Pesticide Business · no. 4000-2196 · status: Active (expiration date 12/31/2028, not passed) · expires December 31, 2028 · note: One business license covers the company; the Salt Lake City and Logan offices have no separate UDAF business license in the search (Utah licenses the business, not each office). Qualifying applicator not shown in the public search.
- Utah · Utah Division of Corporations and Commercial Code (business registry) · Limited Liability Company · status: Not verified (registry search gated by Cloudflare Turnstile; OpenCorporates returned a browser check)

## Legal and regulatory record

- Only resolved government actions count toward the score. Summaries are our researchers’ wording of the source.
- [Not counted in the legal score] October 28, 2026 · Utah (Attorney General) · search-result: Utah Attorney General site search for “mountain west pest”: the only result is an unrelated 2017 human-trafficking conference post; no press release, lawsuit or settlement involving the company.
- [Not counted in the legal score] October 28, 2026 · Federal courts (RECAP) · search-result: CourtListener RECAP (federal) search for “Mountain West Pest”: one docket entry, a 2022 Chapter 13 bankruptcy of an individual (Bankr. D. Utah 22-21591) whose creditor mailing list includes “Mountain West Pest, 2241 Grant Avenue, Ogden”. The company is a listed creditor, not a party to any suit. No federal case against the company found.
- [COMPLAINT RECORD, a count or summary of complaints, not findings; not counted in the legal score] October 28, 2026 · BBB Mountain West & Pacific Southwest · complaint-summary: BBB file Mountain West Pest, LLC (Ogden/“Taylor”, Utah; also lists the Salt Lake City office): 5 complaints in the last 3 years, 2 in the last 12 months; rating A-; BBB Accredited since 2/7/2019. Complaint texts are not published (“There are no matching results”), so themes and answered/unanswered counts are unknown.

## Mentions, awards and claims

### Mentions

- [Business Spotlight | Mountain West Pest Control](https://www.wasatchpeaks.com/business-spotlight/mountain-west-pest-control) (Wasatch Peaks Credit Union · other): The Ogden credit union profiles the company as a locally owned pest and lawn care business it lent to during the pandemic. Promotional (the lender’s own spotlight).
- [8 Best Ogden, Utah Pest Control Services](https://www.expertise.com/home-improvement/pest-control/utah/ogden) (Expertise.com · directory): Listicle of Ogden pest control companies; lists the company at 2241 Grant Avenue under “Best Pest Control Services Serving Ogden”.
- [Pest control in Ogden? (Nextdoor recommendations page)](https://nextdoor.com/pages/mountain-west-pest-control-ogden-ut-1/) (Nextdoor · June 7, 2021 · forum): The company’s unclaimed Nextdoor page shows a 2021 Ogden request for pest control recommendations and a reply about product safety sheets that does not name the company; no recommendation count is shown.

### Awards

- BBB Accreditation (BBB Mountain West & Pacific Southwest, 2019 (accredited since 2/7/2019))
- Listed on Expertise.com “Best Pest Control Services Serving Ogden” (current list) (Expertise.com)

## On Reddit

- Reddit hasn’t been searched for this company yet.

## Locations

- States with a location on file: Utah.
- Cities: Ogden, Utah, Salt Lake City, Utah, Logan, Utah.

## What we couldn’t verify

Overall confidence in this score: Medium, 5 of 11 points. [How confidence is set](https://handshakereviews.com/how-we-review#confidence).

What keeps it from rating higher:

- 2,312 western US Google reviews behind customer satisfaction (3,000 or more earns a point; 10,000 or more earns full points).
- 4 of 5 factors scored (not scored: sales and contract fairness).
- Verifier rated the customer reviews medium (high earns a point).
- Verifier rated the legal and regulatory record medium (high earns a point).
- 15 independent websites cited (25 or more earns a point).

Verifier’s confidence by section: Identity high; Licensing high; Legal and regulatory medium; Customer reviews medium; BBB high; Employee reviews low; Mentions medium; Sales model low.

### Gaps in the record

- Utah business registry (Division of Corporations) not checked: the entity search is gated by Cloudflare Turnstile, and OpenCorporates returned “Checking your browser” twice. Legal name and LLC formation date come from BBB (secondary).
- Contract terms: no service agreement, terms of service or cancellation policy is published on mwpest.com (site map, FAQ, pricing and privacy pages checked). Minimum term, auto-renewal, cancellation channel and fee, and arbitration are unknown. First-hand reports: a 1-year contract (one Google review) and cancellation charges (one Google review without an amount; two Yelp snippets, one stating $99).
- Google reviews: Google served a limited view, so reviews could not be sorted by lowest rating or filtered by the “early cancellation fee” topic; only the 4-5 default reviews per listing were read (14 in total).
- Yelp blocked (403 / timeout) for the Ogden, Salt Lake City and Logan pages; the 2.3 (23 reviews) rating and the cancellation-fee excerpts are search snippets only and not scored.
- BBB complaint texts not published, so complaint themes and the unanswered count are unknown.
- Indeed blocked (403, Cloudflare); its “Mountain-West-Pest-Control” page could not be tied to this company. No Glassdoor, RepVue or Comparably page found for this company. Workplace not scored.
- No Angi, HomeAdvisor, Trustpilot or Thumbtack profile found for this company (the HomeAdvisor “MountainWestPest” profile is the unrelated Nampa, Idaho company). Facebook individual recommendations require a login.
- Door-to-door: no evidence either way; recorded as unknown. City solicitor-permit records not searched.
- UDAF enforcement history is not published online (GRAMA request needed); not requested.
- Utah state courts (Xchange) are subscription-only; not searched. Federal RECAP search found the company only as a creditor on an individual’s 2022 bankruptcy notice.
- Utah Division of Consumer Protection legal-actions database host does not resolve; DCP complaint counts need a GRAMA request. Utah AG site search found nothing about the company.
- OSHA/UOSH establishment search results sit behind a human-verification check; not checked.
- Reddit: a site:reddit.com search returned no thread about this company.
- Expertise.com 2021 award is a company claim; only the current Expertise.com Ogden list was seen.
- Google’s Ogden listing shows the review topic “early cancellation fee, mentioned in 3 reviews”, but its limited view (no sign-in) did not filter by the topic chip or by a “Search reviews” query for “cancellation”; only 1 of the 3 (Sarah H., 1-year contract, no amount) could be read. The other two are unread, so any term or fee they state is not on record.
- Two extra searches (mountain-west-pest-control-verify-ecf, -verify-yelpfee) found no further first-hand fee or term report for this company. A Facebook “fb-answers” result says the company “usually requires a 5-application yearly agreement”; it is an AI-style summary snippet, not a first-hand report or company statement, so it is not used.
- Yelp business pages still return 403, so the $99 and “PATHETIC” fee excerpts and the 2.3 (23) rating remain search snippets.
- An unclaimed Google listing “Mountain West Pest Control” (Ogden 84404, 1 review, no phone or website) could not be tied to this company; excluded.

### Open questions

- Two of the 3 Ogden Google reviews under the “early cancellation fee” topic are unread (limited view). Today the $99 Yelp report is a single snippet and the 1-year report is a single page report.
- Utah Division of Corporations entity status is unverified (Turnstile); legal name and formation date come from BBB.
- Door-to-door unknown: a ZoomInfo snippet lists a “Regional VP, Sales” at the company, which is not evidence of door-to-door selling.

## Common questions about Mountain West Pest Control

### Is Mountain West Pest Control licensed in Utah?

Mountain West Pest Control holds a current company pesticide license in Utah. Statuses are as each state agency showed them on the date retrieved.

[Licensing record](https://handshakereviews.com/companies/mountain-west-pest-control.md) · [Is Mountain West Pest Control legit?](https://handshakereviews.com/companies/mountain-west-pest-control/legit.md)

### Does Mountain West Pest Control sell door to door?

Our research didn’t establish that Mountain West Pest Control sells door to door. That isn’t proof that it never knocks.

[Sales evidence](https://handshakereviews.com/companies/mountain-west-pest-control.md)

### What is Mountain West Pest Control’s BBB rating?

Mountain West Pest Control’s BBB profile shows an A- grade and 5 complaints in the last three years.

[BBB record](https://handshakereviews.com/companies/mountain-west-pest-control.md)

### Does Mountain West Pest Control charge a cancellation fee?

Mountain West Pest Control’s terms say: the FAQ says nothing about a minimum term, auto-renewal, cancellation method or fee, or arbitration. Our record has no confirmed cancellation fee amount.

[Contract terms](https://handshakereviews.com/companies/mountain-west-pest-control.md)

### How does Mountain West Pest Control rank?

Mountain West Pest Control ranks #97 of 164 in the West, with a Handshake Score of 7.5 out of 10 (Medium confidence). Strongest: licensing and compliance (10.0/10). Weakest: complaint record (8.5/10). Sales and contract fairness: N/A.

[How we scored it](https://handshakereviews.com/companies/mountain-west-pest-control.md) · [Full rankings](https://handshakereviews.com/rankings/pest-control-west.md)

### Has Mountain West Pest Control faced government actions?

No resolved government actions count against Mountain West Pest Control in our scoring.

[Legal and regulatory record](https://handshakereviews.com/companies/mountain-west-pest-control.md)

### Where does Mountain West Pest Control have locations?

Our record lists 3 locations for Mountain West Pest Control in Utah. It appears in our area rankings for Salt Lake City and Ogden.

[Locations](https://handshakereviews.com/companies/mountain-west-pest-control.md) · [Best pest control in the Salt Lake City area](https://handshakereviews.com/pest-control/salt-lake-city.md) · [Best pest control in the Ogden area](https://handshakereviews.com/pest-control/ogden.md)

## Pest control in Utah

- [#4 of 25 in Utah](https://handshakereviews.com/rankings/pest-control-utah.md): [Salt Lake City area](https://handshakereviews.com/pest-control/salt-lake-city.md), [Ogden area](https://handshakereviews.com/pest-control/ogden.md)

## Similar companies in Utah

- [Bulwark Exterminating](https://handshakereviews.com/companies/bulwark-exterminating.md) · #2 of 25 · State Score 9.3 · [Is it legit? (Bulwark Exterminating)](https://handshakereviews.com/companies/bulwark-exterminating/legit.md)
- [Elevate Pest Control](https://handshakereviews.com/companies/elevate-pest-control.md) · #3 of 25 · State Score 9.2 · [Is it legit? (Elevate Pest Control)](https://handshakereviews.com/companies/elevate-pest-control/legit.md)
- [Beeline Pest Control](https://handshakereviews.com/companies/beeline-pest-control.md) · #5 of 25 · State Score 8.8 · [Is it legit? (Beeline Pest Control)](https://handshakereviews.com/companies/beeline-pest-control/legit.md)
- [Zunex Pest Control](https://handshakereviews.com/companies/zunex-pest-control.md) · #6 of 25 · State Score 8.0 · [Is it legit? (Zunex Pest Control)](https://handshakereviews.com/companies/zunex-pest-control/legit.md)

## Sources

32 distinct pages, numbered in the order they appear in the record. Dates are when our researchers retrieved each page.

1. [Company website](https://www.mwpest.com) — mwpest.com · Company facts
2. [bbb.org](https://www.bbb.org/us/ut/taylor/profile/pest-control/mountain-west-pest-llc-1126-90023343) — Company facts · retrieved October 28, 2026
3. [mwpest.com](https://www.mwpest.com/about-us/) — Company facts · retrieved October 28, 2026
4. [agbusiness.utah.gov](https://agbusiness.utah.gov/s/publiclicense) — Company facts · retrieved October 28, 2026
5. [mwpest.com](https://mwpest.com) — Company facts · retrieved October 28, 2026
6. [mwpest.com](https://www.mwpest.com/site-map/) — Company facts · retrieved October 28, 2026
7. [mwpest.com](https://www.mwpest.com/pricing/) — Contracts and sales · retrieved October 28, 2026
8. [mwpest.com](https://www.mwpest.com/faq/) — Contracts and sales · retrieved October 28, 2026
9. [google.com](https://www.google.com/maps?cid=14329415838007892118#reviews-relevant) — Contracts and sales · retrieved October 28, 2026
10. [google.com](https://www.google.com/maps?cid=674849319188890051#reviews-relevant) — Contracts and sales · retrieved October 28, 2026
11. [yelp.com](https://www.yelp.com/biz/mountain-west-pest-control-ogden-2) — Contracts and sales · retrieved October 28, 2026
12. [yelp.com](https://www.yelp.com/biz/mountain-west-pest-control-salt-lake-city) — Contracts and sales · retrieved October 28, 2026
13. [Google — Ogden, Utah](https://www.google.com/maps?cid=14329415838007892118) — google.com · Customer reviews · retrieved October 27, 2026
14. [Google — Salt Lake City, Utah](https://www.google.com/maps?cid=6382665159759262824) — google.com · Customer reviews · retrieved October 27, 2026
15. [Google — Salt Lake City, Utah](https://www.google.com/maps?cid=6382665159759262824#reviews-relevant) — google.com · Customer reviews · retrieved October 27, 2026
16. [Google — Logan, Utah](https://www.google.com/maps?cid=674849319188890051) — google.com · Customer reviews · retrieved October 27, 2026
17. [BBB — BBB file Mountain West Pest, LLC (Ogden + Salt Lake City, Utah)](https://www.bbb.org/us/ut/taylor/profile/pest-control/mountain-west-pest-llc-1126-90023343/customer-reviews) — bbb.org · Customer reviews · retrieved October 28, 2026
18. [Facebook — Company page “Mountain West Pest” (Ogden, Utah; the company operates only in Utah)](https://www.facebook.com/mwpest/) — facebook.com · Customer reviews · retrieved October 28, 2026
19. [Yelp — Ogden, Utah (Yelp listing shown on the Weber County pest-control search; business page blocked)](https://www.yelp.com/search?cflt=pest_control&find_loc=Weber+County%2C+UT) — yelp.com · Customer reviews · retrieved October 28, 2026
20. [BBB](https://www.bbb.org/us/ut/taylor/profile/pest-control/mountain-west-pest-llc-1126-90023343/complaints) — bbb.org · BBB · retrieved October 28, 2026
21. [BBB](https://www.bbb.org/search?find_country=USA&find_text=Mountain%20West%20Pest%20Control&find_loc=Ogden%2C%20UT&page=1) — bbb.org · BBB · retrieved October 28, 2026
22. [Utah (Attorney General)](https://attorneygeneral.utah.gov/?s=mountain+west+pest) — attorneygeneral.utah.gov · Legal and regulatory · retrieved October 28, 2026
23. [Federal courts (RECAP)](https://www.courtlistener.com/?q=%22Mountain+West+Pest%22&type=r&order_by=score+desc) — courtlistener.com · Legal and regulatory · retrieved October 28, 2026
24. [Indeed (employee reviews)](https://www.indeed.com/cmp/Mountain-West-Pest-Control/reviews) — indeed.com · Workplace · retrieved October 28, 2026
25. [Business Spotlight | Mountain West Pest Control](https://www.wasatchpeaks.com/business-spotlight/mountain-west-pest-control) — wasatchpeaks.com · Mentions, awards and claims · retrieved October 28, 2026
26. [8 Best Ogden, Utah Pest Control Services](https://www.expertise.com/home-improvement/pest-control/utah/ogden) — expertise.com · Mentions, awards and claims · retrieved October 28, 2026
27. [Pest control in Ogden? (Nextdoor recommendations page)](https://nextdoor.com/pages/mountain-west-pest-control-ogden-ut-1/) — nextdoor.com · Mentions, awards and claims · retrieved October 28, 2026
28. [pctonline.com](https://www.pctonline.com/news/terminix-acquires-19-pest-management-companies-in-second-and-third-quarters/) — Other · retrieved October 28, 2026
29. [pestempirebuilder.com](https://www.pestempirebuilder.com/) — Other · retrieved October 28, 2026
30. [homeadvisor.com](https://www.homeadvisor.com/rated.MountainWestPest.67783700.html) — Other · retrieved October 28, 2026
31. [yelp.com](https://www.yelp.com/biz/mountain-west-pest-control-henderson) — Other · retrieved October 28, 2026
32. [google.com](https://www.google.com/maps?cid=3763589539008432018) — Other · retrieved October 28, 2026

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