---
title: "How do I cancel Palisade Pest Control, and is there a cancellation fee?"
description: "Palisade Pest Control’s own terms or statements set a 12-month minimum term and a $225 cancellation fee. Its contract fairness score is 5.0 out of 10."
url: "https://handshakereviews.com/companies/palisade-pest-control/cancel"
markdown_url: "https://handshakereviews.com/companies/palisade-pest-control/cancel.md"
updated: "2026-11-03"
site: "Handshake D2D News & Reviews"
---

# How do I cancel Palisade Pest Control, and is there a cancellation fee?

By [Uri Mittelman](https://handshakereviews.com/authors/uri-mittelman.md), Editor · Research and verification: Handshake Research Desk · Updated November 3, 2026

[Review](https://handshakereviews.com/companies/palisade-pest-control.md) · [Is it legit?](https://handshakereviews.com/companies/palisade-pest-control/legit.md) · How to cancel · [Compare](https://handshakereviews.com/compare/palisade-pest-control-vs-rottler-pest-solutions.md)

**Answer:** As of November 3, 2026, Palisade Pest Control’s own terms or statements set a 12-month minimum term. In a BBB complaint response, Palisade Pest Control said: “The $225 early termination charge referenced in the complaint was assessed pursuant to the terms of the service agreement.” We found no published renewal, cancellation-method or dispute terms.

## What the record says about canceling Palisade Pest Control

Company terms and statements first, then customers’ reports. Each links to its source; quotes are the source’s exact words.

- Company’s own BBB reply: the general pest control service is a year-long agreement, serviced quarterly and billed monthly. (sources [6](https://www.bbb.org/us/ar/rogers/profile/pest-control/palisade-pest-control-llc-0935-90390639/complaints)) Quote: “Our general pest control service is offered as a year-long agreement. While services are performed quarterly, payments are collected monthly to evenly distribute the cost over the year.”
- Company’s own BBB reply: the account was set up with a ‘one-year service commitment’ reviewed on a welcome call before first service (reply of 08/25/2026 to a Tulsa-area complaint). (sources [6](https://www.bbb.org/us/ar/rogers/profile/pest-control/palisade-pest-control-llc-0935-90390639/complaints)) Quote: “During that call, the terms of the account were reviewed, including the payment arrangements and the one-year service commitment.”
- Company’s own BBB reply: an early termination charge of $225 was assessed under the service agreement (reply of 08/25/2026 to a Tulsa complaint). (sources [6](https://www.bbb.org/us/ar/rogers/profile/pest-control/palisade-pest-control-llc-0935-90390639/complaints)) Quote: “The $225 early termination charge referenced in the complaint was assessed pursuant to the terms of the service agreement.”
- Company’s own BBB reply (08/28/2025): its customer service representative quoted a $225 cancellation fee by phone; the company then refunded and waived it for that customer. (sources [6](https://www.bbb.org/us/ar/rogers/profile/pest-control/palisade-pest-control-llc-0935-90390639/complaints)) Quote: “our customer service representative advised you of the $225 cancellation fee via a phone conversation.”
- Company’s own BBB reply: the customer signs a written service agreement stating term, payment obligations, billing schedule and cancellation provisions. The agreement itself is not published on palisadepest.com. (sources [6](https://www.bbb.org/us/ar/rogers/profile/pest-control/palisade-pest-control-llc-0935-90390639/complaints)) Quote: “the customer entered into a written service agreement that outlines the terms of the program, including the length of the service commitment, payment obligations, billing schedule, and applicable cancellation provisions.”
- The company’s published website terms (palisadepest.com/terms-conditions) cover use of the website only (use license, disclaimers, Arkansas governing law for website claims). They contain no service-contract terms: no term, renewal, cancellation or arbitration language. (sources [10](https://palisadepest.com/terms-conditions/)) Quote: “Any claim relating to Palisade Pest Control’s web site shall be governed by the laws of the State of Arkansas without regard to its conflict of law provisions.”
- Company claim: ‘No hidden fees’, ‘free call-backs’ and a ‘satisfaction guarantee’ on its pest control pages. (A $225 early-termination fee exists in the signed agreement, but the claim is about service pricing; not scored as a contradiction.) (sources [5](https://palisadepest.com/)) Quote: “No hidden fees—just top-quality service at budget-friendly rates.”
- Customer-reported cancellation fee: $225 (BBB review 08/12/2026, Kathy U.). Not used for scoring because the company states its own $225 figure. (sources [9](https://www.bbb.org/us/ar/rogers/profile/pest-control/palisade-pest-control-llc-0935-90390639/customer-reviews)) Quote: “I canceled the service and they charged me a $225 cancellation fee.”
- Customer-reported cancellation fee: ‘almost 300 dollar’ (BBB review 10/19/2026, Nicholas Z.). Location not stated. (sources [9](https://www.bbb.org/us/ar/rogers/profile/pest-control/palisade-pest-control-llc-0935-90390639/customer-reviews)) Quote: “they charge a almost 300 dollar fee to cancel.”
- Customer-reported cancellation fee: half of the treatment cost (BBB review 07/03/2026, Dan M.). Location not stated. (sources [9](https://www.bbb.org/us/ar/rogers/profile/pest-control/palisade-pest-control-llc-0935-90390639/customer-reviews)) Quote: “The cherry on top is that you have to pay half of the treatment to cancel.”
- Customer-reported cancellation fee: $225 (BBB complaint 08/25/2026, Tulsa area). (sources [6](https://www.bbb.org/us/ar/rogers/profile/pest-control/palisade-pest-control-llc-0935-90390639/complaints)) Quote: “Seems like we did sign a contract that requires a cancelation fee of $225.”
- Customer-reported: after declining at the door, the customer says the rep offered a ‘lowered monthly subscription’ of $55.00; the customer says they later learned the service was quarterly while billing stayed monthly, and the company is demanding a $225.00 early termination fee (BBB complaint 08/10/2026, Tulsa, rep visit 05-23-2026). The company’s reply confirms the $225 charge was assessed under the service agreement. (sources [6](https://www.bbb.org/us/ar/rogers/profile/pest-control/palisade-pest-control-llc-0935-90390639/complaints)) Quote: “They are now attempting to force me to pay a $225.00 early termination fee to close the account”

## How it affects the Handshake Score

Sales and contract fairness is 15% of the Handshake Score. It starts at 10 and loses points for each item below. Palisade Pest Control’s score on this factor: 5.0 out of 10.

- 12-month minimum term (sources [6](https://www.bbb.org/us/ar/rogers/profile/pest-control/palisade-pest-control-llc-0935-90390639/complaints)) _Counted in the score: −1_
- Early-cancellation fee $225 (sources [6](https://www.bbb.org/us/ar/rogers/profile/pest-control/palisade-pest-control-llc-0935-90390639/complaints)) _Counted in the score: −2_
- Customer accounts of terms misstated at the sale (1 documented) (sources [6](https://www.bbb.org/us/ar/rogers/profile/pest-control/palisade-pest-control-llc-0935-90390639/complaints)) _Counted in the score: −1_
- Unpublished renewal, cancellation-channel & dispute terms (sources [5](https://palisadepest.com/), [6](https://www.bbb.org/us/ar/rogers/profile/pest-control/palisade-pest-control-llc-0935-90390639/complaints), [7](https://nextdoor.com/pages/palisade-pest-control-rogers-ar/), [9](https://www.bbb.org/us/ar/rogers/profile/pest-control/palisade-pest-control-llc-0935-90390639/customer-reviews)) _Counted in the score: −1_

## Pest control by state

- [#4 of 12 in Arkansas](https://handshakereviews.com/rankings/pest-control-arkansas.md): [Northwest Arkansas](https://handshakereviews.com/pest-control/northwest-arkansas.md), [Fort Smith area](https://handshakereviews.com/pest-control/fort-smith.md)
- [#7 of 23 in Missouri](https://handshakereviews.com/rankings/pest-control-missouri.md): [Springfield area](https://handshakereviews.com/pest-control/springfield-mo.md)
- [#5 of 19 in Oklahoma](https://handshakereviews.com/rankings/pest-control-oklahoma.md): [Tulsa area](https://handshakereviews.com/pest-control/tulsa.md)

## Similar companies in Arkansas

- [Flex Pest Control](https://handshakereviews.com/companies/flex-pest-control.md) · #2 of 12 · State Score 9.6
- [Natural State Pest Control](https://handshakereviews.com/companies/natural-state-pest-control.md) · #3 of 12 · State Score 9.1
- [Presto-X Pest Control](https://handshakereviews.com/companies/presto-x-pest-control.md) · #5 of 12 · State Score 8.6
- [Rumble Pest Solutions](https://handshakereviews.com/companies/rumble-pest-solutions.md) · #6 of 12 · State Score 8.2 · [How to cancel (Rumble Pest Solutions)](https://handshakereviews.com/companies/rumble-pest-solutions/cancel.md)

## Related

- [Palisade Pest Control review](https://handshakereviews.com/companies/palisade-pest-control.md)
- [Is Palisade Pest Control legit?](https://handshakereviews.com/companies/palisade-pest-control/legit.md)
- [Rankings by state](https://handshakereviews.com/rankings/pest-control-west.md)
- [How we review companies](https://handshakereviews.com/how-we-review.md)

## Sources

Numbered as in the full source list of [the Palisade Pest Control review](https://handshakereviews.com/companies/palisade-pest-control.md). Dates are when our researchers retrieved each page.

5. [palisadepest.com](https://palisadepest.com/) — Company facts · retrieved October 28, 2026
6. [bbb.org](https://www.bbb.org/us/ar/rogers/profile/pest-control/palisade-pest-control-llc-0935-90390639/complaints) — Contracts and sales · retrieved October 28, 2026
7. [nextdoor.com](https://nextdoor.com/pages/palisade-pest-control-rogers-ar/) — Contracts and sales · retrieved October 28, 2026
9. [bbb.org](https://www.bbb.org/us/ar/rogers/profile/pest-control/palisade-pest-control-llc-0935-90390639/customer-reviews) — Contracts and sales · retrieved October 28, 2026
10. [palisadepest.com](https://palisadepest.com/terms-conditions/) — Contracts and sales · retrieved October 28, 2026

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