---
title: "Pest Pros Pest Solutions Review"
description: "Pest Pros Pest Solutions has a Handshake Score of 8.2 out of 10, ranking #34 of 164 in the West. It has 4,369 Google reviews averaging 5.0."
url: "https://handshakereviews.com/companies/pest-pros-pest-solutions"
markdown_url: "https://handshakereviews.com/companies/pest-pros-pest-solutions.md"
updated: "2026-11-03"
site: "Handshake D2D News & Reviews"
---

# Pest Pros Pest Solutions Review

By [Uri Mittelman](https://handshakereviews.com/authors/uri-mittelman.md), Editor · Research and verification: Handshake Research Desk · Updated November 3, 2026 · Verified October 27, 2026

Review · [Is it legit?](https://handshakereviews.com/companies/pest-pros-pest-solutions/legit.md)

Pest Pros Pest Solutions ranks #34 of 164 in the West, with a Handshake Score of 8.2 out of 10.

This page draws on 25 public sources retrieved between October 27, 2026 and October 28, 2026, and the record was verified on October 27, 2026. The sources are listed at the end.

## At a glance

- Rank and score: #34 of 164 in the West, Handshake Score 8.2 out of 10; data confidence medium.
- Door-to-door selling: not found in our research (badge “N/A”; this is not proof the company never sells door to door).
- Ownership: independent.
- Headquarters: Sacramento, California.
- Founded: 2018.
- Services on its record: general pest (ants, spiders, cockroaches, insects), rodent control and exclusion, termite control, fumigation, bed bug, bee and wasp, mosquito, bird control, flea and tick, fly control, gopher, squirrel removal, bat removal, attic remediation, commercial pest control.
- Record verified October 27, 2026.
- Website: https://www.pestprosps.com

## How we scored it

Handshake Score: 8.2 out of 10, #34 of 164 in the West. Each factor is scored from 0 to 10; every point added or taken away is listed with the fact behind it.

- Customer satisfaction (weight 46.67%, nominal 35%): 10.0/10
  - Google 5.00 across 4,369 West reviews
  - Other platforms 5.00/5 (Facebook 5.0)
  - Blended 5.00/5: 96.5% Google, 3.5% other platforms (38 other-platform reviews, 0.9% of the 4,369 Google reviews; the full 40% needs 10%, 437)
- Complaint record (weight 13.33%, nominal 10%): 10.0/10
  - 1 BBB complaint in 3 yrs ÷ 4,369 (West (home-region) Google review total: the 4 California listings in customer satisfaction.google (2,232 + 1,096 + 900 + 141)) = 0.2 per 1,000 → 10
- Sales and contract fairness (weight 15%): not scored
  - Sales & contract factor not scored: no contract terms or sales-conduct findings in the record; remaining weights renormalized
- Licensing and compliance (weight 20%, nominal 15%): 10.0/10
- Legal and regulatory record (weight 20%, nominal 15%): 10.0/10
- Workplace score (weight 10%): not scored (< 20 employee reviews)

- Weighted average of the factors above: 10.0/10.
- Review volume −0.8: 4,369 of 5,000 Google reviews.
- Verification depth −0.4: 38 of 250 other reviews · 0 of 20 employee reviews.
- Locations −0.6: 4 of 10 locations.
- Handshake Score: 8.2/10.

Not scored for lack of records: sales and contract fairness. The remaining weights were rescaled.

## What customers say

- Pest Pros Pest Solutions has 4,369 Google reviews across 4 West listings, averaging 5.0.
- Facebook (Company Facebook page (whole company; all offices in…): rating not shown, 38 reviews, retrieved October 28, 2026
- BBB (Sacramento, California file (principal office)): 1.0/5, 1 review, retrieved October 28, 2026
- BBB (Concord, California file): rating not shown, 0 reviews, retrieved October 28, 2026
- Yelp (Sacramento, California (1016 N Market Blvd)): rating not shown, 144 reviews, retrieved October 28, 2026
- Other (Yuba City, California (Experience.com unclaimed profile)): 4.98/5, 212 reviews, retrieved October 28, 2026
- Negative themes recorded by our researchers: rodent trap service follow-through.

## Better Business Bureau

- Its BBB profile shows an A grade and 1 complaint in the last three years.
- Not BBB accredited.
- BBB customer reviews: Average not shown from 1 review.
- Retrieved October 28, 2026.

## Contracts and sales practices

- Door-to-door badge: N/A.
- Sales notes: Not found. No door-to-door evidence on the company site, the careers page, BBB, Facebook or Google captures, and four searches aimed at door-to-door/summer sales returned nothing about this company. The sales seen are inbound (phone, web form, same-day service, referral credit). Left “unknown” (not “no”) because job boards (Indeed, Glassdoor) could not be read.
- Offer: 50% off the initial service when signing up for the monthly subscription service; not valid on rodent control programs.
- Referral offer: $100 service credit for each referral who signs up for a monthly subscription service.
- Company BBB reply (March 19, 2024): the customer signed a service agreement and chose a year-round coverage program (seasonal general pest treatments), which reduced the initial exclusion and trapping price, and agreed to a recurring subscription plan billed monthly. The agreement itself is not published, and the reply does not state a minimum term, renewal, cancellation method or fee.
- Financing offered through a third-party prequalification link.

## Licensing and registrations

- Status and expiry are as the issuing agency’s record showed them on the date retrieved.
- California · Structural Pest Control Board (Department of Consumer Affairs) · Company Registration (Pest & Termite Control) · no. PR7909 · status: Active · note: Identity confirmed by name and the address matching the website main office. Original issue 03-16-2018; the expiration date is a placeholder. Licensed operators Zachary G. Burrows (Operator 12976, Pest Control; PCT names “Zack Burrows: V.P. Pest Pros”) and John C. Devlin (Operator 13221, Termite Control) list the same address; the file does not say which is the qualifying manager.
- California · Structural Pest Control Board (Department of Consumer Affairs) · Branch Office registration (Pest & Termite Control) · no. BR5862 · status: Active · note: Original issue 05-06-2025. A separate company, Finley Pest Control Inc (PR 9567, issued 08-29-2024), is registered at 1100 Melody Lane, Roseville (no suite); its relation to Pest Pros was not found.
- California · Structural Pest Control Board (Department of Consumer Affairs) · Branch Office registration (Pest & Termite Control) · no. BR5743 · status: Active · note: Issued 11-15-2022, eleven days after the S&S Pest Management acquisition was announced. The website does not list a 4619 Auburn Blvd office; which current office (if any) this registration covers is not shown.
- California · Structural Pest Control Board (Department of Consumer Affairs) · Branch Office registration (Pest & Termite Control) · no. BR5744 · status: Active · note: Same address and issue date as BR5743; the file does not tie either registration to the Concord or Yuba City office.

## Legal and regulatory record

- Only resolved government actions count toward the score. Summaries are our researchers’ wording of the source.
- [COMPLAINT RECORD, a count or summary of complaints, not findings; not counted in the legal score] October 28, 2026 · BBB of Northeast California, Sacramento file (principal office) · complaint-summary: BBB rating A (search listing); not accredited. 1 complaint in the last 3 years, 0 in the last 12 months. The one complaint (03/12/2024, Service or Repair Issues, status Unresolved) is from a grandparent who paid an $839 initial rodent service for a grandson’s home and objected to monthly $52 charges and visit timing; the company answered on 03/19/2024 (service agreement signed by the grandson, recurring monthly subscription), and the complainant replied that the company had promised a partial credit.
- [COMPLAINT RECORD, a count or summary of complaints, not findings; not counted in the legal score] October 28, 2026 · BBB serving the San Francisco Bay Area and Northern Coastal California, Concord file · complaint-summary: BBB rating A+; not accredited; 0 complaints and 0 reviews. File opened 4/25/2025; business started 3/20/2018.

## Mentions, awards and claims

### Mentions

- [Pest Pros Pest Solutions Acquires S&S Pest Management](https://www.pctonline.com/news/pest-pros-acquires-s-and-s/) (Pest Control Technology (PCT) · November 4, 2022 · trade-press): PCT reports the acquisition of S&S Pest Management of Rio Linda, California (founded 2017, president Raul Salazar), quoting president Josh Fleenor on the company’s four-year growth.
- [Pest Pros Pest Solutions — Inc. 5000 company profile](https://www.inc.com/profile/pest-pros-pest-solutions) (Inc. · 2026 · award): Inc. lists the company on the Inc. 5000 fastest-growing private companies for 2026 (No. 2,162, 157% three-year growth), 2025 (No. 2,846) and 2023 (No. 2,811); founded 2018, Sacramento, 51-200 employees.
- [Season of Giving Holiday Drive](https://www.yourlocalunitedway.org/events/season-of-giving-holiday-drive/) (United Way (yourlocalunitedway.org) · other): United Way lists Pest Pros among the partners (with CBS13 Sacramento and others) of its holiday toy drive.
- [Pest Pros Pest Solutions in Yuba City, California](https://www.experience.com/reviews/pest-22122581) (Experience.com · directory): Unclaimed directory profile mirroring Google reviews for the Yuba City office; describes the company as veteran and family owned.

### Awards

- Inc. 5000 (No. 2,162 in 2026; No. 2,846 in 2025; No. 2,811 in 2023) (Inc., 2026)

## On Reddit

- Reddit hasn’t been searched for this company yet.

## Locations

- States with a location on file: California.
- Cities: Sacramento, California, Roseville, California, Concord, California, Yuba City, California.

## What we couldn’t verify

Overall confidence in this score: Medium, 6 of 11 points. [How confidence is set](https://handshakereviews.com/how-we-review#confidence).

What keeps it from rating higher:

- 11 independent websites cited (25 or more earns a point).
- 4 of 5 factors scored (not scored: sales and contract fairness).
- 4,369 western US Google reviews behind customer satisfaction (10,000 or more earns full points).
- Verifier rated the legal and regulatory record medium (high earns a point).

Verifier’s confidence by section: Identity medium; Licensing high; Legal and regulatory medium; Customer reviews high; BBB high; Employee reviews low; Mentions medium; Sales model medium.

### Gaps in the record

- Legal entity not confirmed: California Secretary of State bizfile is blocked and OpenCorporates served a “Checking your browser” page (October 28, 2026). The SPCB registration is in the name “Pest Pros Pest Solutions” with no separate legal name.
- SPCB: no branch-office registration found in the DCA October 1, 2026 file at the Concord (2520 Stanwell Dr) or Yuba City (1007 Live Oak Blvd) addresses; branch registrations BR5743 and BR5744 carry 4619 Auburn Blvd #A2, Sacramento, which the website no longer lists, so the file does not show which registration covers which office. Gap only, not a deduction (no confirmed problem). DCA detail pages are blocked (Turnstile).
- SPCB disciplinary PDFs: guessed file names pr_7909_acc, pr-7909_acc, pr_7909_aacc and pr-7909_aacc returned 404 (a miss proves nothing).
- California AG press-release search for “Pest Pros” returned no releases (oag.ca.gov, October 28, 2026). No FTC, DA, SPCB or court action found in searches. CourtListener served a human check; no court search done. Cal/OSHA establishment search not run.
- Contract terms not published: the website has no terms of service or service agreement; the company’s BBB reply cites a signed service agreement and a recurring monthly subscription but states no minimum term, renewal, cancellation method, fee or arbitration term. The /offers/, /privacy-policy/ and /areas-we-serve/ pages failed to load (network errors) and /about-us/giving-back/ returned 403; a Yelp Q&A titled “30 day contract” was seen only as a search title.
- Door-to-door: no evidence either way beyond inbound sales; job boards unreadable (see below).
- Employee reviews: none found. Indeed (guessed company URL returned 404), Glassdoor and RepVue not found in searches.
- Yelp business pages return HTTP 403; Sacramento count (144) seen only in a Yelp search-page snippet, no rating; not scored. Angi, HomeAdvisor, Thumbtack, Trustpilot and Nextdoor: no profile found in searches.
- Google review excerpts: only the three most-relevant Sacramento reviews were readable in Google’s signed-out limited view (sorting requires sign-in), so no negative Google excerpts were collected. Concord and Roseville checks failed on network errors.
- BBB Sacramento main profile page served a Cloudflare check (HTTP 403) on three tries; grade A taken from the BBB search listing, complaints and reviews from the tabs that loaded. The Sacramento file is categorized under “Construction”.
- Finley Pest Control Inc (SPCB PR 9567, 1100 Melody Lane, Roseville, issued August 29, 2024) shares the Roseville building with the Pest Pros Roseville branch; no source links the two companies.
- Reddit: no thread about this company found. Local news: an Independent Voice (Dixon) tag page for the company returned 403; a Bug Bux podcast feed names “Maria Sorrentino, CEO of Pest Pros”, but which Pest Pros is not stated, so it is not used.
- Instagram snippet says the company was “selected as Best of Yuba Sutter Colusa for the second year in a row”; not verified with the issuer (not recorded as an award).
- The Concord Google listing (cid 1736287496569760210) could not be loaded live (two network errors). The other three listings were loaded live.
- Search snippet (ppps-v3) shows a Facebook group post titled “Sacramento, CA pest control services without contracts” carrying a Pest Pros reply (“Call 916-461-1PRO”). Facebook was not fetched (its terms forbid automated collection), so the post was not read and nothing about contract terms is taken from it.
- The website contact-form consent text links an “Acceptable Use Policy” that was not opened (pestprosps.com re-read returned Cloudflare 403 or network errors). It sits under the SMS-consent text.
- Searches ppps-v1 (acquisition/ownership), ppps-v2 (lawsuit/settlement/SPCB) and ppps-v4 (4619 Auburn Blvd) found no ownership change, legal action or explanation of the Auburn Blvd branch registrations. ppps-v3 also surfaced a pestboard.ca.gov accusation PDF for PR 6001, which is All Pest Pros Inc (Palmdale), a different company.

### Open questions

- SPCB branch registrations: BR 5743 and BR 5744 carry 4619 Auburn Blvd #A2, Sacramento, which the website no longer lists, while the Concord and Yuba City offices have no branch row in the October 1, 2026 file. Recorded as a gap only (no confirmed problem).
- Sales and contract fairness left unscored: the company BBB reply cites a signed service agreement and a recurring monthly subscription but no initial term, renewal-after-term, cancellation channel, fee or dispute clause.

## Common questions about Pest Pros Pest Solutions

### Is Pest Pros Pest Solutions licensed in California?

Pest Pros Pest Solutions holds a current company pesticide license in California. Statuses are as each state agency showed them on the date retrieved.

[Licensing record](https://handshakereviews.com/companies/pest-pros-pest-solutions.md) · [Is Pest Pros Pest Solutions legit?](https://handshakereviews.com/companies/pest-pros-pest-solutions/legit.md)

### Does Pest Pros Pest Solutions sell door to door?

Our research didn’t establish that Pest Pros Pest Solutions sells door to door. That isn’t proof that it never knocks.

[Sales evidence](https://handshakereviews.com/companies/pest-pros-pest-solutions.md)

### What is Pest Pros Pest Solutions’ BBB rating?

Pest Pros Pest Solutions’ BBB profile shows an A grade and 1 complaint in the last three years.

[BBB record](https://handshakereviews.com/companies/pest-pros-pest-solutions.md)

### Does Pest Pros Pest Solutions charge a cancellation fee?

Our record has no confirmed cancellation fee amount.

[Contract terms](https://handshakereviews.com/companies/pest-pros-pest-solutions.md)

### How does Pest Pros Pest Solutions rank?

Pest Pros Pest Solutions ranks #34 of 164 in the West, with a Handshake Score of 8.2 out of 10 (Medium confidence). Scores 10.0/10 on every scored factor. Sales and contract fairness: N/A.

[How we scored it](https://handshakereviews.com/companies/pest-pros-pest-solutions.md) · [Full rankings](https://handshakereviews.com/rankings/pest-control-west.md)

### Has Pest Pros Pest Solutions faced government actions?

No resolved government actions count against Pest Pros Pest Solutions in our scoring.

[Legal and regulatory record](https://handshakereviews.com/companies/pest-pros-pest-solutions.md)

### Where does Pest Pros Pest Solutions have locations?

Our record lists 4 locations for Pest Pros Pest Solutions in California. It appears in our area rankings for East Bay and Sacramento.

[Locations](https://handshakereviews.com/companies/pest-pros-pest-solutions.md) · [Best pest control in the East Bay](https://handshakereviews.com/pest-control/east-bay.md) · [Best pest control in the Sacramento area](https://handshakereviews.com/pest-control/sacramento.md)

## Pest control in California

- [#1 of 38 in California](https://handshakereviews.com/rankings/pest-control-california.md): [Sacramento area](https://handshakereviews.com/pest-control/sacramento.md), [East Bay](https://handshakereviews.com/pest-control/east-bay.md)

## Similar companies in California

- [Next Level Pest Control](https://handshakereviews.com/companies/next-level-pest-control.md) · #2 of 38 · State Score 8.8 · [Is it legit? (Next Level Pest Control)](https://handshakereviews.com/companies/next-level-pest-control/legit.md)
- [Thrasher Pest Control](https://handshakereviews.com/companies/thrasher-pest-control.md) · #3 of 38 · State Score 8.7 · [Is it legit? (Thrasher Pest Control)](https://handshakereviews.com/companies/thrasher-pest-control/legit.md)
- [HomeShield Pest Control](https://handshakereviews.com/companies/homeshield-pest-control.md) · #4 of 38 · State Score 8.6 · [Is it legit? (HomeShield Pest Control)](https://handshakereviews.com/companies/homeshield-pest-control/legit.md)
- [Pro Active Pest Control](https://handshakereviews.com/companies/pro-active-pest-control.md) · #5 of 38 · State Score 8.6 · [Is it legit? (Pro Active Pest Control)](https://handshakereviews.com/companies/pro-active-pest-control/legit.md)

## Sources

25 distinct pages, numbered in the order they appear in the record. Dates are when our researchers retrieved each page.

1. [Company website](https://www.pestprosps.com) — pestprosps.com · Company facts
2. [dca.box.com](https://dca.box.com/s/oss6hf8jys2bmgxqd2gdz7w4oepm2il9) — Company facts · retrieved October 28, 2026
3. [pestprosps.com](https://www.pestprosps.com/contact-us/) — Company facts · retrieved October 28, 2026
4. [inc.com](https://www.inc.com/profile/pest-pros-pest-solutions) — Company facts · retrieved October 28, 2026
5. [bbb.org](https://www.bbb.org/us/ca/concord/profile/pest-control/pest-pros-pest-solutions-1116-970751) — Company facts · retrieved October 28, 2026
6. [pctonline.com](https://www.pctonline.com/news/pest-pros-acquires-s-and-s/) — Company facts · retrieved October 28, 2026
7. [pestprosps.com](https://www.pestprosps.com/about-us/) — Company facts · retrieved October 28, 2026
8. [pestprosps.com](https://www.pestprosps.com/about-us/join-our-team/) — Company facts · retrieved October 28, 2026
9. [pestprosps.com](https://www.pestprosps.com/) — Company facts · retrieved October 28, 2026
10. [bbb.org](https://www.bbb.org/us/ca/sacramento/profile/construction/pest-pros-pest-solutions-1156-90076871/complaints) — Contracts and sales · retrieved October 28, 2026
11. [Google — Sacramento, California](https://www.google.com/maps?cid=16770104567071149880) — google.com · Customer reviews · retrieved October 27, 2026
12. [Google — Roseville, California](https://www.google.com/maps?cid=8638746313356619182) — google.com · Customer reviews · retrieved October 27, 2026
13. [Google — Concord, California](https://www.google.com/maps?cid=1736287496569760210) — google.com · Customer reviews · retrieved October 27, 2026
14. [Google — Yuba City, California](https://www.google.com/maps?cid=10257413143530451451) — google.com · Customer reviews · retrieved October 27, 2026
15. [Facebook — Company Facebook page (whole company; all offices in California)](https://www.facebook.com/PestProsPS/) — facebook.com · Customer reviews · retrieved October 28, 2026
16. [Facebook — Company Facebook page (whole company; all offices in California)](https://www.facebook.com/PestProsPS/reviews) — facebook.com · Customer reviews · retrieved October 28, 2026
17. [BBB — Sacramento, California file (principal office)](https://www.bbb.org/us/ca/sacramento/profile/construction/pest-pros-pest-solutions-1156-90076871/customer-reviews) — bbb.org · Customer reviews · retrieved October 28, 2026
18. [BBB — Concord, California file](https://www.bbb.org/us/ca/concord/profile/pest-control/pest-pros-pest-solutions-1116-970751/customer-reviews) — bbb.org · Customer reviews · retrieved October 28, 2026
19. [Yelp — Sacramento, California (1016 N Market Blvd)](https://www.yelp.com/biz/pest-pros-pest-solutions-sacramento-2) — yelp.com · Customer reviews · retrieved October 28, 2026
20. [Yelp — Sacramento, California (1016 N Market Blvd)](https://m.yelp.com/search?find_desc=Exterminator&find_near=pest-pros-pest-solutions-sacramento-2) — m.yelp.com · Customer reviews · retrieved October 28, 2026
21. [Other — Yuba City, California (Experience.com unclaimed profile)](https://www.experience.com/reviews/pest-22122581) — experience.com · Customer reviews · retrieved October 28, 2026
22. [BBB](https://www.bbb.org/us/ca/sacramento/profile/construction/pest-pros-pest-solutions-1156-90076871) — bbb.org · BBB · retrieved October 28, 2026
23. [BBB](https://www.bbb.org/search?find_country=USA&find_text=Pest%20Pros%20Pest%20Solutions&find_loc=Sacramento%2C%20CA&page=1) — bbb.org · BBB · retrieved October 28, 2026
24. [BBB](https://www.bbb.org/us/ca/concord/profile/pest-control/pest-pros-pest-solutions-1116-970751/complaints) — bbb.org · BBB · retrieved October 28, 2026
25. [Season of Giving Holiday Drive](https://www.yourlocalunitedway.org/events/season-of-giving-holiday-drive/) — yourlocalunitedway.org · Mentions, awards and claims · retrieved October 28, 2026

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