---
title: "Prime Pest and Lawn Review"
description: "Prime Pest and Lawn has a Handshake Score of 6.9 out of 10, ranking #133 of 164 in the West. It has 8,915 Google reviews averaging 4.8."
url: "https://handshakereviews.com/companies/prime-pest-and-lawn"
markdown_url: "https://handshakereviews.com/companies/prime-pest-and-lawn.md"
updated: "2026-11-05"
site: "Handshake D2D News & Reviews"
---

# Prime Pest and Lawn Review

By [Uri Mittelman](https://handshakereviews.com/authors/uri-mittelman.md), Editor · Research and verification: Handshake Research Desk · Updated November 5, 2026 · Verified October 27, 2026

Review · [Is it legit?](https://handshakereviews.com/companies/prime-pest-and-lawn/legit.md) · [How to cancel](https://handshakereviews.com/companies/prime-pest-and-lawn/cancel.md) · [Records](https://handshakereviews.com/companies/prime-pest-and-lawn/records.md)

Prime Pest and Lawn ranks #133 of 164 in the West, with a Handshake Score of 6.9 out of 10.

This page draws on 88 public sources retrieved October 27, 2026, and the record was verified on October 27, 2026. The sources are listed at the end.

## At a glance

- Rank and score: #133 of 164 in the West, Handshake Score 6.9 out of 10; data confidence high.
- Door-to-door selling: yes, per sourced sales evidence.
- Ownership: independent.
- Headquarters: Sandy, Utah.
- Founded: 2020.
- Services on its record: general pest, ant, spider, cockroach, wasp, aphid, rodent, flea and tick, termite, lawn fertilization and weed control, mosquito, commercial pest control, commercial lawn treatment.
- Record verified October 27, 2026.
- Legal name: Prime Pest and Lawn, LLC.
- Website: https://www.primepestandlawn.com

## How we scored it

Handshake Score: 6.9 out of 10, #133 of 164 in the West. Each factor is scored from 0 to 10; every point added or taken away is listed with the fact behind it.

- Customer satisfaction (weight 38.89%, nominal 35%): 9.0/10
  - Google 4.75 across 8,915 West reviews
  - Other platforms 1.00/5 (BBB reviews 1.0) — too few to blend
  - Blended 4.75/5
- Complaint record (weight 11.11%, nominal 10%): 4.0/10
  - 97 BBB complaints in 3 yrs ÷ 8,915 (West Google review total, all 12 listings in Texas, New Mexico, Arizona, Colorado, Oklahoma and Utah) = 10.9 per 1,000 → 5
  - BBB grade F (−1)
- Sales and contract fairness (weight 16.67%, nominal 15%): 3.0/10
  - 12-month minimum term (−1)
  - Early-cancellation fee $200 (−2)
  - Auto-renews (−0.5)
  - Phone-only cancellation (−0.5)
  - Customer accounts of terms misstated at the sale (10 documented) (−2)
  - Customer accounts of reps ignoring no-soliciting signs or knocking late (3 documented) (−1)
- Licensing and compliance (weight 16.67%, nominal 15%): 9.5/10
  - Minor administrative penalty: Arizona Dept. of Agriculture OPM citation and order, case 101212: Prime Pest and Lawn SW, LLC operated in Tucson without a business license or qualifying party; $500 civil penalty (BL 10556) (−0.5)
- Legal and regulatory record (weight 16.67%, nominal 15%): 10.0/10
- Workplace score (weight 10%): not scored (< 20 employee reviews)

- Weighted average of the factors above: 7.7/10.
- Review volume −0.4: 8,915 of 10,000 Google reviews.
- Verification depth −0.4: 15 of 250 other reviews · 1 of 20 employee reviews.
- Locations 0: 12 locations.
- Handshake Score: 6.9/10.

## What customers say

- Prime Pest and Lawn has 8,915 Google reviews across 12 West listings, averaging 4.8.
- BBB (HQ file, Salt Lake City Utah (covers HQ and corporate-owned…): 1.69/5, 35 reviews, retrieved October 27, 2026
- BBB (El Paso, Texas file (9206 McCombs St Ste 15)): 1.0/5, 3 reviews, retrieved October 27, 2026
- BBB (Wolfforth/Lubbock, Texas file (7801 FM 179)): 1.0/5, 8 reviews, retrieved October 27, 2026
- BBB (Lawton, Oklahoma file (1930 NW Ferris Ave)): 1.0/5, 1 review, retrieved October 27, 2026
- BBB (Colorado Springs, Colorado file (5755 Industrial Pl Ste C)): 1.0/5, 3 reviews, retrieved October 27, 2026
- BBB (Blythewood/Columbia, South Carolina file (outside the 24…): 1.0/5, 7 reviews, retrieved October 27, 2026
- Negative themes recorded by our researchers: weed treatment results (blue dye, weeds remain); billing after cancellation; contract misstated at the door; contract length or price described differently at the door than in the agreement; early-termination fees of $200-$400; hard to cancel; calls not returned; missed or partial services; billing after cancellation requests; contract terms described differently at the door; early-termination fees ($300-$400); hard to reach by phone; cancellations not processed; weed control results; cancellation fee about $350-$400 described as undisclosed or denied at the sale.

## Better Business Bureau

- Its BBB profile shows a B grade and 97 complaints in the last three years across its BBB files.
- Not BBB accredited.
- BBB customer reviews: 1.69/5 average from 35 reviews.
- Retrieved October 27, 2026.

## Contracts and sales practices

- Door-to-door badge: Yes.
- Sales notes: Door-to-door is the main sales channel: the company recruits seasonal traveling reps with furnished housing to knock doors, its own testimonial page describes the CEO selling door to door, and customers in Texas, Oklahoma, Colorado, Arizona and Utah/NM-scoped BBB files describe reps at the door. A second posting on the same careers page (Outside Sales Representative) is for “Prime Marketing”, which “sells pest control, lawn care, and other home services across 35+ states”; its relation to Prime Pest and Lawn is not stated.
- Company statement quoting its service agreement: after the contracted year, service continues on the same billing and frequency until the customer cancels with 30 days’ notice (automatic continuation). (counted in the score)
- Company statement: one customer’s initial committed period ran 9/30/24 - 9/28/25 (one year), after which services continue until canceled with 30-day notice. (counted in the score)
- Company statement: the signed agreement requires 30-day written notice to stop service. (counted in the score)
- Company statement (reply quoted in full on the BBB file): “we require a 30 day notice for cancellation”; services continue after the minimum obligation until notice is given. (counted in the score)
- Company statement in an email to a Texas customer (quoted in the customer’s BBB complaint): cancellations are not accepted by message or email; the account stays active until the customer calls the office. (counted in the score)
- Company statements on contract length: a one-year agreement for one customer (“May 30th 2025 ... through May 30th 2026”), a “24 month agreement” for another, and a “year agreement” quarterly plan for a third; the company offered to change one 24-month contract to 12 months. (counted in the score)
- Company statement: the signed agreement contains an early-termination provision (amount not stated); the company offered to reduce one customer’s early-termination amount to $125 as a goodwill accommodation. (counted in the score)
- Complainant: emailed to cancel and was told to call the office; then waited for a cancellation-services callback. (counted in the score)
- Complainant (for a 95-year-old customer): the company would not let the family pay the stated $370 cancellation fee and required the customer to call personally. (counted in the score)
- Reviewer: the company will not accept cancellation in writing and requires a call. (counted in the score)
- $299 cancellation fee demanded; complainant says she was told the term was 12 months but it is 24. (counted in the score)
- $311 early-termination fee demanded on what the company called a two-year contract. (counted in the score)
- $399.99 cancellation fee demanded. (counted in the score)
- “300 to cancel”; contract not mentioned at the sale. (counted in the score)
- $250 to cancel (company later offered $125). (counted in the score)
- Almost $400 to cancel after being told there was no cancellation fee. (counted in the score)
- $400 to cancel. (counted in the score)
- $350 to get out of a 2-year contract. (counted in the score)
- $399.00 termination fee charged on cancellation after the first visit. (counted in the score)
- $399 early-termination fee quoted. (counted in the score)
- $490.09 to cancel a two-year weed contract the customer says was presented as a free trial. (counted in the score)
- $200 cancellation fee. (counted in the score)
- $299 to cancel; told it was a two-year agreement. (counted in the score)
- A little over $400 owed after canceling. (counted in the score)

## Licensing and registrations

- Status and expiry are as the issuing agency’s record showed them on the date retrieved.
- Texas · Texas Department of Agriculture (Structural Pest Control Service) · Commercial business license (TPCL), categories PTLW · no. 0928475 · status: Active (listed in TDA’s report of current licenses, file dated 26 Oct 2026) · expires March 31, 2027 · note: CSV columns: INSURANCE_EXPIRED 03/30/2027, LICENSE_EXPIRED 03/31/2027, LICENSE_ISSUED 03/07/2024, LICENSE_RENEWED 03/31/2026 (dates are expiry dates, not lapses). No Prime row exists for Travis County (Austin office) or Wichita/Potter/Randall counties (Wichita Falls, Amarillo service areas); see gaps.
- Texas · Texas Department of Agriculture (Structural Pest Control Service) · Commercial business license (TPCL), categories PTLW · no. 0936384 · status: Active (listed in TDA’s report of current licenses, file dated 26 Oct 2026) · expires November 30, 2027
- Arizona · Arizona Department of Agriculture (Pest Management Division; record labeled Office of Pest Management) · Pest management business license (company) · no. 10556 · status: Active · note: Business search ‘PRIME PEST’ returned PRIME PEST AND LAWN - TUCSON 10556 (Active) plus two unrelated firms (PRIME PEST CONTROL, LLC. 8468 Tucson, expired; PRIME PEST SOLUTIONS, LLC. 9197 Phoenix, expired). The license was issued only after OPM found the company operating in Tucson unlicensed. Lake Havasu and Kingman appear as service areas on the company site with no address. Branches: None registered: the record says the company has no valid/current branch offices (the Tucson office at 3434 E Kleindale Rd is not listed as a branch).
- Colorado · Colorado Department of Agriculture (Pesticide Applicator Program) · Commercial Applicator business license, categories 206, 207, 304, 307 · no. BusinessId 19022 · status: Current (CDA search shows only current valid licenses) · expires December 31, 2026 · note: Name search ‘Prime’ returned 3 businesses; the other two (Arborist Prime LLC; Proodos LLC dba Prime Pest Solutions, Firestone) are unrelated. No separate CDA record for Grand Junction (a service area on the company site, registered with the Colorado SOS as a trade name of Prime Pest and Lawn SW LLC).
- Oklahoma · Oklahoma Department of Agriculture, Food and Forestry (AGLook) · Pesticide License (commercial business), categories 3A, 7A · no. 10379 · status: Active (unexpired categories 3A, 7A) · expires December 31, 2026
- Utah · Utah Department of Agriculture and Food (Pesticide Program, AIMS public license search) · 4000 - Commercial Pesticide Business · no. 4000-2652 · status: Active (expiration date 12/31/2026 not yet passed) · expires December 31, 2026 · note: Search ‘Prime’ (Pesticide / 4000) returned 3 rows; PRIME HOME AND PEST LLC (4000-3142) and PRIME PEST CONTROL CORP (4000-2578, Weber, expiration 12/31/2022) are different companies. No separate UDAF business record for the Ogden office (one business license covers the company).
- Texas · Texas Comptroller of Public Accounts (Franchise Tax Account Status) · Business entity / franchise tax account · no. Taxpayer 32093673542 · status: Right to transact: ACTIVE; SOS registration: ACTIVE (effective 02/09/2024)
- Texas · Texas Comptroller of Public Accounts (Franchise Tax Account Status) · Business entity / franchise tax account · no. Taxpayer 32095785005 · status: Right to transact: FORFEITED (“File missing reports, information reports and/or payments”); SOS registration: NOT REGISTERED · note: Comptroller franchise-tax forfeiture of the right to transact business, shown on October 27, 2026; it is not a Secretary of State revocation or dissolution, and the date of forfeiture is not shown. Not scored (see scoring-inputs notes).
- Texas · Texas Comptroller of Public Accounts (Franchise Tax Account Status) · Business entity / franchise tax account · no. Taxpayer 32084696536 · status: Right to transact: ACTIVE; SOS registration: NOT REGISTERED
- Texas · Texas Comptroller of Public Accounts (Franchise Tax Account Status) · Business entity / franchise tax account · no. Taxpayer 32088065308 · status: Right to transact: FRANCHISE TAX ENDED; SOS registration: INACTIVE · note: 2024 Public Information Report lists managing members Paul Kelley (El Paso) and Todd Skousen (Draper, Utah). The page does not say why the registration is inactive (OpenCorporates lists the Utah entity as inactive). A second taxpayer record of the same name (32088146447) did not load (gaps).
- Texas · Texas Comptroller of Public Accounts (Franchise Tax Account Status) · Business entity / franchise tax account · no. Taxpayer 32098942421 · status: Right to transact: FORFEITED; SOS registration: ACTIVE (effective 02/21/2025) · note: Comptroller forfeiture of the right to transact business (franchise-tax reports/payments), not an SOS revocation; SOS status ACTIVE. OpenCorporates lists the Utah entity as inactive. Not scored.
- Texas · Texas Comptroller of Public Accounts (Franchise Tax Account Status) · Business entity / franchise tax account · no. Taxpayer 32102244319 · status: Right to transact: FORFEITED; SOS registration: ACTIVE (effective 09/23/2025) · note: Comptroller forfeiture of the right to transact business, not an SOS revocation. Not scored.
- Texas · Texas Comptroller of Public Accounts (Franchise Tax Account Status) · Business entity / franchise tax account · no. Taxpayer 32108155238 · status: Right to transact: ACTIVE; SOS registration: NOT REGISTERED
- New Mexico · New Mexico Secretary of State (business registry) · Foreign Limited Liability Company (formed in Utah) · no. Record 7103557 · status: Active; Annual Report Standing Good; Registered Agent Standing Good; initial filing 01/27/2023
- New Mexico · New Mexico Secretary of State (business registry) · Foreign Limited Liability Company (formed in Utah) · no. Record 0008050487 · status: Active; Annual Report Standing Good; initial filing 09/19/2025
- Colorado · Colorado Secretary of State (business registry) · Foreign Limited Liability Company (Utah) · no. ID 20261266512 · status: Good Standing; formation date 03/02/2026
- Colorado · Colorado Secretary of State (business registry) · Foreign Limited Liability Company (Utah); name “Prime Pest and Lawn - Grand Junction” · no. ID 20248320680 · status: Good Standing; formation date 12/13/2024
- Utah · Utah Division of Corporations (via OpenCorporates; the state search is behind a Cloudflare Turnstile check) · Utah LLCs (secondary source) · status: Listed without an inactive flag: Prime Pest and Lawn LLC, Holdings LLC, Corporate LLC, SW LLC, Ogden LLC, Colorado LLC, Oklahoma LLC, South Carolina LLC. Listed inactive: El Paso LLC, Orem LLC, SummitCo LLC, Austin LLC, Orange County LLC.
- Arizona · Arizona Corporation Commission (via OpenCorporates; the ACC search has an image CAPTCHA) · Foreign LLC registrations (secondary source) · status: Listed; status not shown in the search result

## Legal and regulatory record

- Only resolved government actions count toward the score. Summaries are our researchers’ wording of the source.
- [Not counted in the legal score; cited as evidence for licensing and compliance] August 12, 2025 · Arizona Department of Agriculture, Office of Pest Management (Pest Management Division) · enforcement: Citation and order, case 101212: OPM found Prime Pest and Lawn SW, LLC provided pest management services in Tucson (e.g. a 4/30/2025 treatment with insecticides, a rodenticide and herbicides) without an OPM business license or registered qualifying party; a manager said the company had applied and did not know Arizona rules differed from New Mexico. The company obtained the license during the investigation. Order: $500 civil penalty against Prime Pest and Lawn, LLC, BL #10556 (failure to pay would suspend the license). Adjudicated 08/12/2025; final unless a hearing was requested within 30 days (no hearing record seen).
- [COMPLAINT RECORD, a count or summary of complaints, not findings; not counted in the legal score; cited as evidence for complaint record] October 27, 2026 · BBB, Mountain West & Pacific Southwest (HQ file, Salt Lake City Utah; BBB lists 3 locations: Salt Lake City Utah, Las Cruces New Mexico, Roswell New Mexico) · complaint-summary: HQ file: 87 complaints in the last 3 years, 53 in the last 12 months; rating B (reason: the 87 complaints); not accredited. 26 complaint texts are displayed (pages 1-3): 15 Answered, 11 Resolved, none Unanswered. Displayed complaints mostly concern early-termination fees of about $300-$490, reps’ statements about contract length (one year vs. two years) or cancellation, door-to-door sales, phone-only cancellation and missed services; company replies often close the account or waive or reduce fees.
- [COMPLAINT RECORD, a count or summary of complaints, not findings; not counted in the legal score; cited as evidence for complaint record] October 27, 2026 · BBB of El Paso (El Paso, Texas file opened 12/17/2025) · complaint-summary: El Paso file: 2 complaints in 3 years (2 in 12 months), both Unanswered; rating F for failure to respond to 2 complaints and length of time in business; 3 reviews averaging 1.
- [COMPLAINT RECORD, a count or summary of complaints, not findings; not counted in the legal score; cited as evidence for complaint record] October 27, 2026 · BBB serving North Central Texas (Wolfforth/Lubbock, Texas file opened 1/16/2026) · complaint-summary: Wolfforth file (7801 FM 179, Lubbock-area office): 6 complaints in 3 years (6 in 12 months); 3 Unanswered, 1 Answered, 2 Resolved; rating F for failure to respond to 3 complaints; 8 reviews averaging 1.
- [COMPLAINT RECORD, a count or summary of complaints, not findings; not counted in the legal score; cited as evidence for complaint record] October 27, 2026 · Better Business Bureau Oklahoma (Lawton, Oklahoma file opened 5/26/2026) · complaint-summary: Lawton file: 2 complaints in 3 years (2 in 12 months); 1 Unanswered, 1 Answered; rating D for failure to respond to 1 complaint and length of time in business; 1 review (1 star).
- [COMPLAINT RECORD, a count or summary of complaints, not findings; not counted in the legal score; cited as evidence for complaint record] October 27, 2026 · BBB of Southern Colorado (Colorado Springs, Colorado file opened 7/27/2026) · complaint-summary: Colorado Springs file: 0 complaints; rating A- (reason: length of time in business; BBB shows business started 3/2/2026); 3 reviews averaging 1.
- [COMPLAINT RECORD, a count or summary of complaints, not findings; not counted in the legal score] October 27, 2026 · BBB Serving Central South Carolina & Charleston (Blythewood/Columbia, South Carolina; outside the 24 covered states) · complaint-summary: South Carolina file (same 833-315-2847 number; management listed as Austin Walker and partner Chris Quintana; business started 8/14/2025): 6 complaints in 3 years (5 in 12 months); rating F for failure to respond to 3 complaints; 7 reviews averaging 1. Context only: outside the covered region.

## Mentions, awards and claims

### Mentions

- [Warning about Prime Pest and Lawn's dishonest sales practices in Utah and Colorado Springs](https://www.facebook.com/groups/1025977747925973/posts/2432992993891101/) (Grand Junction Community Message Board (public Facebook group) · June 16 (2026; 19 weeks before capture) · forum): An anonymous Grand Junction, Colorado resident warns that Prime reps make dishonest statements at the door, including that the company has no contracts and will pay a customer’s cancellation fee with another pest company.
- [Is Prime a legitimate landscape and pest control company in El Paso, Texas?](https://nextdoor.com/p/3P56pyYRtRBt/) (Nextdoor (El Paso, Texas) · May 22, 2025 · forum): El Paso neighbors describe pushy door-to-door Prime reps visiting in the evening; one says a rep came at 9 pm and would not take no for an answer.
- [Prime Pest and Lawn : r/ColoradoSprings](https://www.reddit.com/r/ColoradoSprings/comments/1tlz1ge/prime_pest_and_lawn/) (Reddit r/ColoradoSprings · reddit): A Colorado Springs resident reports repeated visits by a Prime door-to-door salesman over two days; the rest of the sentence is cut off in the search result.
- [Cory Devenney (@cdevenney) Instagram profile](https://www.instagram.com/cdevenney/) (Instagram · other): The owner’s public profile describes building Prime Pest and Lawn across 7 states and lists @_primesales_ and Ruva Pest Control.
- [Prime Pest and Lawn customer complaints or experiences?](https://www.facebook.com/groups/reallawtongrapevine/posts/28040913655531464/) (Real Lawton Grapevine (Facebook group) · forum): A Lawton, Oklahoma resident asks others about their experience with Prime Pest and Lawn and says she is fed up with the company.

## On Reddit

- Reddit hasn’t been searched for this company yet.

## Locations

- States with a location on file: Arizona, Colorado, New Mexico, Oklahoma, Texas and Utah.
- Cities: El Paso, Texas, Austin, Texas, Las Cruces, New Mexico, Aztec, New Mexico, Roswell, New Mexico, Tucson, Arizona, Colorado Springs, Colorado, Lawton, Oklahoma, Sandy, Utah, Ogden, Utah.

## What we couldn’t verify

Overall confidence in this score: High, 7 of 11 points. [How confidence is set](https://handshakereviews.com/how-we-review#confidence).

Where it fell short of full marks:

- 8,915 western US Google reviews behind customer satisfaction (10,000 or more earns full points).
- Too few independent non-Google reviews to blend in (Google only).
- Verifier rated the legal and regulatory record medium (high earns a point).
- 19 independent websites cited (25 or more earns a point).

Verifier’s confidence by section: Identity medium; Licensing high; Legal and regulatory medium; Customer reviews high; BBB medium; Employee reviews high; Mentions medium; Sales model high.

### Gaps in the record

- New Mexico pesticide licensing: not looked up (NMDA lookup terms restrict commercial use). New Mexico business registry read.
- Texas: no TDA commercial-business license under any Prime name for Travis County (Austin office, 2711 Daisy Dr) or for the Amarillo/Wichita Falls/Midland/Odessa service areas named on the site and careers page; the Austin office may operate under one of the two listed licenses or another name. Recorded as a gap, not a deduction (TDA rule).
- Texas: TDA enforcement report (spcs_enforcement.xls, 27 Oct 2026) has no row for Prime Pest and Lawn or its LLC names. Texas SOSDirect (paid) not used; Comptroller pages read instead. Comptroller record 32088146447 (a second PRIME PEST AND LAWN EL PASO LLC) did not load twice.
- Texas Comptroller shows the right to transact business FORFEITED for Prime Pest and Lawn SW LLC, Austin LLC and Corporate LLC; forfeiture dates and whether they were cured were not available.
- Arizona: ACC business search has an image CAPTCHA (OpenCorporates used). The Tucson office is not registered as an OPM branch office; Lake Havasu and Kingman are service areas with no address. Arizona AG complaints are confidential.
- Colorado: Grand Junction appears as a service area and a Colorado SOS trade name of Prime Pest and Lawn SW LLC, with no separate CDA license record and no office address; not added to locations.
- Oklahoma: Secretary of State search blocked (Turnstile); OpenCorporates us_ok search returned no readable result. OSCN party search “Prime Pest” found no records.
- Utah: Division of Corporations search gated by Cloudflare Turnstile; legal names from OpenCorporates. UDAF enforcement history needs a GRAMA request (not published). Utah state courts (Xchange) are fee-based.
- BBB Tucson, Arizona file: the profile URL returns 404, so its complaint count and reviews are unknown (rating F from search results). HQ reviews page 4 (5 of 35 reviews) not loaded; 61 of 87 HQ complaints are not displayed by BBB.
- Contract terms: the service agreement itself and any website terms were not found (the site’s “Terms & Conditions” link opens the privacy/SMS policy). Term, renewal, notice and fee details come from company replies on BBB and customer reports; arbitration/class-waiver terms unknown.
- Yelp blocked (HTTP 403); a search snippet shows a Las Cruces Yelp listing with 16 reviews but no rating, so nothing recorded. Angi, Thumbtack, Trustpilot and Facebook ratings not found. A HomeAdvisor “Prime Pest & Lawn” profile in Layton, Utah (5.0, 7 reviews; “9 years of experience”) could not be tied to this company and was not used.
- Reddit pages show a human check; r/ColoradoSprings thread recorded from a search snippet only. Facebook posts beyond the public Grand Junction post were not readable.
- State AG and court searches: New Mexico DOJ, Colorado AG and Utah AG site searches, CourtListener and OSCN returned nothing about Prime Pest and Lawn. No statewide free trial-court search in Texas, Colorado and Arizona (CAPTCHA) or Utah; NM Case Lookup not used (disclaimer requires operator approval). OSHA establishment search blocked by a human check.
- Employee reviews: Indeed has 1 review, Glassdoor 0; RepVue and Comparably profiles not found. Workplace score cannot be computed (<20 reviews).
- Ownership: no evidence of private-equity or franchise ownership found; whether regional LLCs (e.g. Prime Pest and Lawn SW LLC, managed by Paul Kelley and Todd Skousen) are partner-owned was not verified. A 2024 company reply on BBB said “We do not have anything to do with the NM customers” (HQ file), suggesting separately run regional operations.
- Prime Pest Omaha (Facebook page, Nebraska/Iowa, primepestandlawnomaha gmail address) and the South Carolina operation (separate BBB file with different management) could not be tied to Prime Pest and Lawn ownership with certainty.
- Google review excerpts: the sort menu did not open, so excerpts come from the default order; 4 of 12 listings checked live.
- Verification October 27, 2026: the BBB Tucson, Arizona profile still returns 404 (rating F shown in BBB search results, re-confirmed); its complaint count stays unknown and is not in the complaint record sum.
- Verification October 27, 2026: the Austin Google listing reads 4.7 / 148 live vs the third-party snapshot 4.6 / 127, and Roswell 4.8 / 376 vs 4.9 / 375.

### Open questions

- Whether the BBB HQ file can include complaints from the South Carolina operation (one of the company’s “7 states”): BBB lists only Salt Lake City Utah, Las Cruces New Mexico and Roswell New Mexico as its locations and its service area as Salt Lake County, Utah, and no displayed complaint names a state outside the West, so it is treated as region-scoped; 61 of 87 complaints are not displayed.
- Whether Prime Pest and Lawn SW LLC (holder of TDA license 0928475, Comptroller right to transact FORFEITED, SOS NOT REGISTERED) was ever registered with the Texas SOS; a paid SOSDirect search would settle it.
- Whether a hearing was requested on Arizona case 101212 (the search lists it as adjudicated 08/12/2025 and the license stayed Active, consistent with payment).

## Common questions about Prime Pest and Lawn

### Is Prime Pest and Lawn licensed in Arizona, Colorado, Oklahoma, Texas and Utah?

Prime Pest and Lawn holds current company pesticide licenses in Arizona, Colorado, Oklahoma, Texas and Utah; New Mexico licenses individual applicators, not companies. Statuses are as each state agency showed them on the date retrieved.

[Licensing record](https://handshakereviews.com/companies/prime-pest-and-lawn.md) · [Is Prime Pest and Lawn legit?](https://handshakereviews.com/companies/prime-pest-and-lawn/legit.md)

### Does Prime Pest and Lawn sell door to door?

Yes. The research record documents Prime Pest and Lawn selling door to door.

[Sales evidence](https://handshakereviews.com/companies/prime-pest-and-lawn.md)

### What is Prime Pest and Lawn’s BBB rating?

Prime Pest and Lawn’s BBB profile shows a B grade and 97 complaints in the last three years across its BBB files.

[BBB record](https://handshakereviews.com/companies/prime-pest-and-lawn.md)

### Does Prime Pest and Lawn charge a cancellation fee?

Prime Pest and Lawn’s own terms or statements set a 12-month minimum term. Customers report early-cancellation fees such as $200. Service continues after the initial term until you cancel. Canceling is by phone only.

[How to cancel Prime Pest and Lawn](https://handshakereviews.com/companies/prime-pest-and-lawn/cancel.md)

### How does Prime Pest and Lawn rank?

Prime Pest and Lawn ranks #133 of 164 in the West, with a Handshake Score of 6.9 out of 10 (High confidence). Strongest: legal and regulatory record (10.0/10). Weakest: sales and contract fairness (3.0/10).

[How we scored it](https://handshakereviews.com/companies/prime-pest-and-lawn.md) · [Full rankings](https://handshakereviews.com/rankings/pest-control-west.md)

### Has Prime Pest and Lawn faced government actions?

No resolved government actions count against Prime Pest and Lawn in our scoring. One other lawsuit or regulatory record is listed but not scored; pending cases and allegations are not findings.

[Legal and regulatory record](https://handshakereviews.com/companies/prime-pest-and-lawn.md)

### Where does Prime Pest and Lawn have locations?

Our record lists 12 locations for Prime Pest and Lawn in Arizona, Colorado, New Mexico, Oklahoma, Texas and Utah. It appears in our area rankings for 7 areas, listed by state on this page.

[Locations](https://handshakereviews.com/companies/prime-pest-and-lawn.md)

## Pest control by state

- [#49 of 58 in Texas](https://handshakereviews.com/rankings/pest-control-texas.md): [Austin area](https://handshakereviews.com/pest-control/austin.md), [El Paso area](https://handshakereviews.com/pest-control/el-paso.md)
- [#34 of 37 in Arizona](https://handshakereviews.com/rankings/pest-control-arizona.md): [Tucson area](https://handshakereviews.com/pest-control/tucson.md)
- [#20 of 21 in Colorado](https://handshakereviews.com/rankings/pest-control-colorado.md): [Colorado Springs area](https://handshakereviews.com/pest-control/colorado-springs.md)
- [#10 of 14 in New Mexico](https://handshakereviews.com/rankings/pest-control-new-mexico.md): [Las Cruces area](https://handshakereviews.com/pest-control/las-cruces.md)
- [#18 of 19 in Oklahoma](https://handshakereviews.com/rankings/pest-control-oklahoma.md)
- [#16 of 25 in Utah](https://handshakereviews.com/rankings/pest-control-utah.md): [Salt Lake City area](https://handshakereviews.com/pest-control/salt-lake-city.md), [Ogden area](https://handshakereviews.com/pest-control/ogden.md)

## Similar companies in Texas

- [Insight Pest Solutions](https://handshakereviews.com/companies/insight-pest-solutions.md) · #47 of 58 · State Score 7.1 · [Is it legit? (Insight Pest Solutions)](https://handshakereviews.com/companies/insight-pest-solutions/legit.md)
- [White Knight Pest Control](https://handshakereviews.com/companies/white-knight-pest-control.md) · #48 of 58 · State Score 7.0 · [Is it legit? (White Knight Pest Control)](https://handshakereviews.com/companies/white-knight-pest-control/legit.md)
- [Hawx Pest Control](https://handshakereviews.com/companies/hawx-pest-control.md) · #50 of 58 · State Score 6.8 · [Is it legit? (Hawx Pest Control)](https://handshakereviews.com/companies/hawx-pest-control/legit.md)
- [Quell Pest Control](https://handshakereviews.com/companies/quell-pest-control.md) · #51 of 58 · State Score 6.8 · [Is it legit? (Quell Pest Control)](https://handshakereviews.com/companies/quell-pest-control/legit.md)

## Sources

88 distinct pages, numbered in the order they appear in the record. Dates are when our researchers retrieved each page.

1. [Company website](https://www.primepestandlawn.com) — primepestandlawn.com · Company facts
2. [agbusiness.utah.gov](https://agbusiness.utah.gov/s/publiclicense) — Company facts · retrieved October 27, 2026
3. [primepestandlawn.com](https://www.primepestandlawn.com/contact/) — Company facts · retrieved October 27, 2026
4. [primepestandlawn.com](https://www.primepestandlawn.com/about-us/) — Company facts · retrieved October 27, 2026
5. [bbb.org](https://www.bbb.org/us/ut/salt-lake-city/profile/pest-control/prime-pest-and-lawn-llc-1126-90028790) — Company facts · retrieved October 27, 2026
6. [opencorporates.com](https://opencorporates.com/companies/us_ut?q=prime+pest+and+lawn) — Company facts · retrieved October 27, 2026
7. [enterprise.sos.nm.gov](https://enterprise.sos.nm.gov/api/FilingDetail/business/687270) — Company facts · retrieved October 27, 2026
8. [primepestandlawn.com](https://primepestandlawn.com) — Company facts · retrieved October 27, 2026
9. [prime-pest-and-lawn.breezy.hr](https://prime-pest-and-lawn.breezy.hr/p/7675b74d9b03-traveling-sales-representative) — Contracts and sales · retrieved October 27, 2026
10. [primepestandlawn.com](https://www.primepestandlawn.com/reviews/) — Contracts and sales · retrieved October 27, 2026
11. [bbb.org](https://www.bbb.org/us/tx/wolfforth/profile/pest-control/prime-pest-and-lawn-0875-91352728/complaints) — Contracts and sales · retrieved October 27, 2026
12. [bbb.org](https://www.bbb.org/us/ok/lawton/profile/lawn-maintenance/prime-pest-and-lawn-0995-90133921/complaints) — Contracts and sales · retrieved October 27, 2026
13. [bbb.org](https://www.bbb.org/us/co/colorado-springs/profile/pest-control/prime-pest-and-lawn-0785-1000035195/customer-reviews) — Contracts and sales · retrieved October 27, 2026
14. [google.com](https://www.google.com/maps?cid=8248022286677563396#reviews-relevant) — Contracts and sales · retrieved October 27, 2026
15. [nextdoor.com](https://nextdoor.com/p/3P56pyYRtRBt/) — Contracts and sales · retrieved October 27, 2026
16. [bbb.org](https://www.bbb.org/us/ut/salt-lake-city/profile/pest-control/prime-pest-and-lawn-llc-1126-90028790/complaints?page=2) — Contracts and sales · retrieved October 27, 2026
17. [bbb.org](https://www.bbb.org/us/ut/salt-lake-city/profile/pest-control/prime-pest-and-lawn-llc-1126-90028790/complaints?page=3) — Contracts and sales · retrieved October 27, 2026
18. [bbb.org](https://www.bbb.org/us/ut/salt-lake-city/profile/pest-control/prime-pest-and-lawn-llc-1126-90028790/complaints) — Contracts and sales · retrieved October 27, 2026
19. [bbb.org](https://www.bbb.org/us/ut/salt-lake-city/profile/pest-control/prime-pest-and-lawn-llc-1126-90028790/customer-reviews) — Contracts and sales · retrieved October 27, 2026
20. [bbb.org](https://www.bbb.org/us/tx/el-paso/profile/lawn-care/prime-pest-and-lawn-el-paso-0895-99174872/complaints) — Contracts and sales · retrieved October 27, 2026
21. [bbb.org](https://www.bbb.org/us/tx/wolfforth/profile/pest-control/prime-pest-and-lawn-0875-91352728/customer-reviews) — Contracts and sales · retrieved October 27, 2026
22. [bbb.org](https://www.bbb.org/us/ut/salt-lake-city/profile/pest-control/prime-pest-and-lawn-llc-1126-90028790/customer-reviews?page=2) — Contracts and sales · retrieved October 27, 2026
23. [google.com](https://www.google.com/maps?cid=2959293838767873085#reviews-relevant) — Contracts and sales · retrieved October 27, 2026
24. [Google — El Paso, Texas](https://www.google.com/maps?cid=15609107543022270013) — google.com · Customer reviews · retrieved October 27, 2026
25. [Google — El Paso, Texas](https://www.google.com/maps?cid=15609107543022270013#reviews-lowest-rating) — google.com · Customer reviews · retrieved October 27, 2026
26. [Google — Texas (service-area listing, no address; pin 33.578, -101.891)](https://www.google.com/maps?cid=15757068349266110121) — google.com · Customer reviews · retrieved October 27, 2026
27. [Google — Austin, Texas](https://www.google.com/maps?cid=16253839690332467005) — google.com · Customer reviews · retrieved October 27, 2026
28. [Google — Texas (service-area listing, no address; pin 33.578, -101.891)](https://www.google.com/maps?cid=12059742137582103639) — google.com · Customer reviews · retrieved October 27, 2026
29. [Google — Las Cruces, New Mexico](https://www.google.com/maps?cid=2959293838767873085) — google.com · Customer reviews · retrieved October 27, 2026
30. [Google — Aztec, New Mexico](https://www.google.com/maps?cid=14674467144282864629) — google.com · Customer reviews · retrieved October 27, 2026
31. [Google — Roswell, New Mexico](https://www.google.com/maps?cid=8532429910800659438) — google.com · Customer reviews · retrieved October 27, 2026
32. [Google — Tucson, Arizona](https://www.google.com/maps?cid=8248022286677563396) — google.com · Customer reviews · retrieved October 27, 2026
33. [Google — Colorado Springs, Colorado](https://www.google.com/maps?cid=12459860259832324811) — google.com · Customer reviews · retrieved October 27, 2026
34. [Google — Lawton, Oklahoma](https://www.google.com/maps?cid=12490956937701453312) — google.com · Customer reviews · retrieved October 27, 2026
35. [Google — Lawton, Oklahoma](https://www.google.com/maps?cid=12490956937701453312#reviews-relevant) — google.com · Customer reviews · retrieved October 27, 2026
36. [Google — Sandy, Utah](https://www.google.com/maps?cid=5930846164840836143) — google.com · Customer reviews · retrieved October 27, 2026
37. [Google — Ogden, Utah](https://www.google.com/maps?cid=311133636681312869) — google.com · Customer reviews · retrieved October 27, 2026
38. [BBB — HQ file, Salt Lake City Utah (covers HQ and corporate-owned locations; BBB lists Salt Lake City Utah, Las Cruces New Mexico, Roswell New Mexico)](https://www.bbb.org/us/ut/salt-lake-city/profile/pest-control/prime-pest-and-lawn-llc-1126-90028790/customer-reviews?page=3) — bbb.org · Customer reviews · retrieved October 27, 2026
39. [BBB — El Paso, Texas file (9206 McCombs St Ste 15)](https://www.bbb.org/us/tx/el-paso/profile/lawn-care/prime-pest-and-lawn-el-paso-0895-99174872/customer-reviews) — bbb.org · Customer reviews · retrieved October 27, 2026
40. [BBB — Lawton, Oklahoma file (1930 NW Ferris Ave)](https://www.bbb.org/us/ok/lawton/profile/lawn-maintenance/prime-pest-and-lawn-0995-90133921/customer-reviews) — bbb.org · Customer reviews · retrieved October 27, 2026
41. [BBB — Blythewood/Columbia, South Carolina file (outside the 24 covered states; context only)](https://www.bbb.org/us/sc/blythewood/profile/pest-control/prime-pest-lawn-0663-34351737/customer-reviews) — bbb.org · Customer reviews · retrieved October 27, 2026
42. [Nextdoor — El Paso, Texas business page (no star rating; neighbor recommendations)](https://nextdoor.com/pages/prime-pest-and-lawn-el-paso-tx/) — nextdoor.com · Customer reviews · retrieved October 27, 2026
43. [BBB](https://www.bbb.org/search?find_country=USA&find_text=Prime%20Pest%20and%20Lawn&page=1&sort=Relevance) — bbb.org · BBB · retrieved October 27, 2026
44. [Prime Pest and Lawn Las Cruces (branch of HQ)](https://www.bbb.org/us/nm/las-cruces/profile/pest-control/prime-pest-and-lawn-las-cruces-0806-99180181) — bbb.org · BBB · retrieved October 27, 2026
45. [Prime Pest and Lawn Roswell (branch of HQ)](https://www.bbb.org/us/nm/roswell/profile/pest-control/prime-pest-and-lawn-roswell-0806-99187222) — bbb.org · BBB · retrieved October 27, 2026
46. [Prime Pest and Lawn- El Paso](https://www.bbb.org/us/tx/el-paso/profile/lawn-care/prime-pest-and-lawn-el-paso-0895-99174872) — bbb.org · BBB · retrieved October 27, 2026
47. [Prime Pest and Lawn (alternate name Prime Lawn and Pest Control)](https://www.bbb.org/us/tx/wolfforth/profile/pest-control/prime-pest-and-lawn-0875-91352728) — bbb.org · BBB · retrieved October 27, 2026
48. [Prime Pest and Lawn](https://www.bbb.org/us/ok/lawton/profile/lawn-maintenance/prime-pest-and-lawn-0995-90133921) — bbb.org · BBB · retrieved October 27, 2026
49. [Prime Pest and Lawn](https://www.bbb.org/us/co/colorado-springs/profile/pest-control/prime-pest-and-lawn-0785-1000035195) — bbb.org · BBB · retrieved October 27, 2026
50. [Prime Pest and Lawn](https://www.bbb.org/us/az/tucson/profile//prime-pest-and-lawn-1286-20126038) — bbb.org · BBB · retrieved October 27, 2026
51. [Prime Pest & Lawn (alternate name Prime Pest Control LLC)](https://www.bbb.org/us/sc/blythewood/profile/pest-control/prime-pest-lawn-0663-34351737) — bbb.org · BBB · retrieved October 27, 2026
52. [Texas Department of Agriculture (Structural Pest Control Service)](https://texasagriculture.gov/Portals/0/Reports/PIR/spcs_commercial_business.csv) — texasagriculture.gov · Licensing and registrations · retrieved October 27, 2026
53. [Arizona Department of Agriculture (Pest Management Division; record labeled Office of Pest Management)](https://opm.azda.gov/Co_detail.php?sBuss=10556) — opm.azda.gov · Licensing and registrations · retrieved October 27, 2026
54. [Colorado Department of Agriculture (Pesticide Applicator Program)](https://cda.state.co.us/PesticideApplicatorSearch/Business?BusinessId=19022) — cda.state.co.us · Licensing and registrations · retrieved October 27, 2026
55. [Oklahoma Department of Agriculture, Food and Forestry (AGLook)](https://accessodaff.ag.ok.gov/share/YQCkhPWhwK/company-overview?company_id=51432) — accessodaff.ag.ok.gov · Licensing and registrations · retrieved October 27, 2026
56. [Oklahoma Department of Agriculture, Food and Forestry (AGLook)](https://accessodaff.ag.ok.gov/share/YQCkhPWhwK/company-search?name=Prime) — accessodaff.ag.ok.gov · Licensing and registrations · retrieved October 27, 2026
57. [Texas Comptroller of Public Accounts (Franchise Tax Account Status)](https://comptroller.texas.gov/taxes/franchise/account-status/search/32093673542) — comptroller.texas.gov · Licensing and registrations · retrieved October 27, 2026
58. [Texas Comptroller of Public Accounts (Franchise Tax Account Status)](https://comptroller.texas.gov/taxes/franchise/account-status/search/32095785005) — comptroller.texas.gov · Licensing and registrations · retrieved October 27, 2026
59. [Texas Comptroller of Public Accounts (Franchise Tax Account Status)](https://comptroller.texas.gov/taxes/franchise/account-status/search/32084696536) — comptroller.texas.gov · Licensing and registrations · retrieved October 27, 2026
60. [Texas Comptroller of Public Accounts (Franchise Tax Account Status)](https://comptroller.texas.gov/taxes/franchise/account-status/search/32088065308) — comptroller.texas.gov · Licensing and registrations · retrieved October 27, 2026
61. [Texas Comptroller of Public Accounts (Franchise Tax Account Status)](https://comptroller.texas.gov/taxes/franchise/account-status/search/32098942421) — comptroller.texas.gov · Licensing and registrations · retrieved October 27, 2026
62. [Texas Comptroller of Public Accounts (Franchise Tax Account Status)](https://comptroller.texas.gov/taxes/franchise/account-status/search/32102244319) — comptroller.texas.gov · Licensing and registrations · retrieved October 27, 2026
63. [Texas Comptroller of Public Accounts (Franchise Tax Account Status)](https://comptroller.texas.gov/taxes/franchise/account-status/search/32108155238) — comptroller.texas.gov · Licensing and registrations · retrieved October 27, 2026
64. [New Mexico Secretary of State (business registry)](https://enterprise.sos.nm.gov/api/FilingDetail/business/575977) — enterprise.sos.nm.gov · Licensing and registrations · retrieved October 27, 2026
65. [Colorado Secretary of State (business registry)](https://www.sos.state.co.us/biz/BusinessEntityDetail.do?quitButtonDestination=BusinessEntityResults&fileId=20261266512) — sos.state.co.us · Licensing and registrations · retrieved October 27, 2026
66. [Colorado Secretary of State (business registry)](https://www.sos.state.co.us/biz/BusinessEntityDetail.do?quitButtonDestination=BusinessEntityResults&fileId=20248320680) — sos.state.co.us · Licensing and registrations · retrieved October 27, 2026
67. [Arizona Corporation Commission (via OpenCorporates; the ACC search has an image CAPTCHA)](https://opencorporates.com/companies/us_az?q=prime+pest+and+lawn) — opencorporates.com · Licensing and registrations · retrieved October 27, 2026
68. [Arizona Department of Agriculture, Office of Pest Management (Pest Management Division)](https://opm.azda.gov/ComplaintSearch.php) — opm.azda.gov · Legal and regulatory · retrieved October 27, 2026
69. [Arizona Department of Agriculture, Office of Pest Management (Pest Management Division)](https://opm.azda.gov/Assets/Orders/2214.pdf) — opm.azda.gov · Legal and regulatory · retrieved October 27, 2026
70. [BBB of Southern Colorado (Colorado Springs, Colorado file opened 7/27/2026)](https://www.bbb.org/us/co/colorado-springs/profile/pest-control/prime-pest-and-lawn-0785-1000035195/complaints) — bbb.org · Legal and regulatory · retrieved October 27, 2026
71. [BBB Serving Central South Carolina & Charleston (Blythewood/Columbia, South Carolina; outside the 24 covered states)](https://www.bbb.org/us/sc/blythewood/profile/pest-control/prime-pest-lawn-0663-34351737/complaints) — bbb.org · Legal and regulatory · retrieved October 27, 2026
72. [Indeed (employee reviews)](https://www.indeed.com/cmp/Prime-Pest-and-Lawn/reviews) — indeed.com · Workplace · retrieved October 27, 2026
73. [Glassdoor (employee reviews)](https://www.glassdoor.com/Search/results.htm?keyword=Prime%20Pest%20and%20Lawn) — glassdoor.com · Workplace · retrieved October 27, 2026
74. [Warning about Prime Pest and Lawn's dishonest sales practices in Utah and Colorado Springs](https://www.facebook.com/groups/1025977747925973/posts/2432992993891101/) — facebook.com · Mentions, awards and claims · retrieved October 27, 2026
75. [Prime Pest and Lawn : r/ColoradoSprings](https://www.reddit.com/r/ColoradoSprings/comments/1tlz1ge/prime_pest_and_lawn/) — reddit.com · Mentions, awards and claims · retrieved October 27, 2026
76. [Cory Devenney (@cdevenney) Instagram profile](https://www.instagram.com/cdevenney/) — instagram.com · Mentions, awards and claims · retrieved October 27, 2026
77. [Prime Pest and Lawn customer complaints or experiences?](https://www.facebook.com/groups/reallawtongrapevine/posts/28040913655531464/) — facebook.com · Mentions, awards and claims · retrieved October 27, 2026
78. [primepestandlawn.com](https://www.primepestandlawn.com/areas-we-serve/) — Mentions, awards and claims · retrieved October 27, 2026
79. [El Paso, Texas location](https://www.primepestandlawn.com/areas-we-serve/pest-control-el-paso) — primepestandlawn.com · Locations · retrieved October 27, 2026
80. [Texas location](https://www.primepestandlawn.com/areas-we-serve/pest-control-lubbock) — primepestandlawn.com · Locations · retrieved October 27, 2026
81. [Austin, Texas location](https://www.primepestandlawn.com/areas-we-serve/pest-control-austin) — primepestandlawn.com · Locations · retrieved October 27, 2026
82. [Las Cruces, New Mexico location](https://www.primepestandlawn.com/areas-we-serve/pest-control-las-cruces) — primepestandlawn.com · Locations · retrieved October 27, 2026
83. [Aztec, New Mexico location](https://www.primepestandlawn.com/areas-we-serve/pest-control-farmington) — primepestandlawn.com · Locations · retrieved October 27, 2026
84. [Roswell, New Mexico location](https://www.primepestandlawn.com/areas-we-serve/pest-control-hobbs) — primepestandlawn.com · Locations · retrieved October 27, 2026
85. [Tucson, Arizona location](https://www.primepestandlawn.com/areas-we-serve/pest-control-tucson) — primepestandlawn.com · Locations · retrieved October 27, 2026
86. [Colorado Springs, Colorado location](https://www.primepestandlawn.com/areas-we-serve/pest-control-colorado-springs) — primepestandlawn.com · Locations · retrieved October 27, 2026
87. [Lawton, Oklahoma location](https://www.primepestandlawn.com/areas-we-serve/pest-control-lawton) — primepestandlawn.com · Locations · retrieved October 27, 2026
88. [Sandy, Utah location](https://www.primepestandlawn.com/areas-we-serve/pest-control-salt-lake-city) — primepestandlawn.com · Locations · retrieved October 27, 2026

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