---
title: "Quell Pest Control Review"
description: "Quell Pest Control has a Handshake Score of 6.9 out of 10, ranking #134 of 164 in the West. It has 6,495 Google reviews averaging 4.9 and a BBB grade of B."
url: "https://handshakereviews.com/companies/quell-pest-control"
markdown_url: "https://handshakereviews.com/companies/quell-pest-control.md"
updated: "2026-11-05"
site: "Handshake D2D News & Reviews"
---

# Quell Pest Control Review

By [Uri Mittelman](https://handshakereviews.com/authors/uri-mittelman.md), Editor · Research and verification: Handshake Research Desk · Updated November 5, 2026 · Verified October 27, 2026

Review · [Is it legit?](https://handshakereviews.com/companies/quell-pest-control/legit.md) · [How to cancel](https://handshakereviews.com/companies/quell-pest-control/cancel.md)

Quell Pest Control ranks #134 of 164 in the West, with a Handshake Score of 6.9 out of 10.

This page draws on 49 public sources retrieved October 27, 2026, and the record was verified on October 27, 2026. The sources are listed at the end.

## At a glance

- Rank and score: #134 of 164 in the West, Handshake Score 6.9 out of 10; data confidence medium.
- Door-to-door selling: yes, per sourced sales evidence.
- Ownership: independent.
- Headquarters: Chandler, Arizona.
- Founded: 2020.
- Services on its record: general pest (quarterly), termite, scorpion, rodent, mosquito.
- Record verified October 27, 2026.
- Legal name: Quell Pest Control LLC (Arizona); QPC Holdings, LLC (Texas, DBA Quell Pest Control).
- Website: https://www.quellpest.com

## How we scored it

Handshake Score: 6.9 out of 10, #134 of 164 in the West. Each factor is scored from 0 to 10; every point added or taken away is listed with the fact behind it.

- Customer satisfaction (weight 38.89%, nominal 35%): 9.1/10
  - Google 4.90 across 6,495 West reviews
  - Other platforms 4.24/5 (BBB reviews 1.3, BBB reviews 1.2, Facebook 4.7 company-wide)
  - Blended 4.78/5: 82.9% Google, 17.1% other platforms (277 other-platform reviews, 4.3% of the 6,495 Google reviews; the full 40% needs 10%, 650)
- Complaint record (weight 11.11%, nominal 10%): 5.0/10
  - 44 BBB complaints in 3 yrs ÷ 6,495 (West Google review total: the three live Google listings in Texas and Arizona) = 6.8 per 1,000 → 5
- Sales and contract fairness (weight 16.67%, nominal 15%): 4.0/10
  - 12-month minimum term (−1)
  - Early-cancellation fee $149 (−1)
  - Auto-renews (−0.5)
  - Phone-only cancellation (−0.5)
  - Customer accounts of terms misstated at the sale (10 documented) (−2)
  - Customer accounts of reps ignoring no-soliciting signs or knocking late (5 documented) (−1)
- Licensing and compliance (weight 16.67%, nominal 15%): 9.5/10
  - Minor administrative penalty: TDA case 00049090 (QPC Holdings LLC, license 0882266): operating without a license, administrative penalty ($1,000, July 9, 2026) (−0.5)
- Legal and regulatory record (weight 16.67%, nominal 15%): 10.0/10
- Workplace score (weight 10%): not scored (< 20 employee reviews)

- Weighted average of the factors above: 8.0/10.
- Review volume −0.4: 6,495 of 10,000 Google reviews.
- Verification depth −0.4: 277 other reviews · 5 of 20 employee reviews.
- Locations −0.3: 6 of 10 locations.
- Handshake Score: 6.9/10.

## What customers say

- Quell Pest Control has 6,495 Google reviews across 3 West listings, averaging 4.9.
- BBB (Texas (Quell Pest Control Of Texas LLC, Irving profile)): 1.29/5, 14 reviews, retrieved October 27, 2026
- BBB (Arizona (Quell Pest Control LLC, Chandler profile)): 1.19/5, 21 reviews, retrieved October 27, 2026
- Facebook (company-wide (page “Quell Pest”, no location split)): rating not shown, 242 reviews, retrieved October 27, 2026
- Thumbtack (Chandler, Arizona profile): 4.9/5, 78 reviews, retrieved October 27, 2026
- Yelp (Irving, Texas (“Quell”, m.yelp.com/biz/quell-irving-2)): 3.5/5, 101 reviews, retrieved October 27, 2026
- Negative themes recorded by our researchers: door-to-door reps claiming a prior service relationship with the home or neighborhood; reps knocking despite no-soliciting signs; unexpected 12-month term and cancellation fee; reps telling new homeowners Quell serviced the home for the prior owner; cancellation fee not disclosed or misstated at the door; cancellation requires a phone call.

## Better Business Bureau

- Its BBB profile shows a B grade and 44 complaints in the last three years across its BBB files.
- Not BBB accredited.
- BBB customer reviews: 1.29/5 average from 14 reviews.
- Retrieved October 27, 2026.

## Contracts and sales practices

- Door-to-door badge: Yes.
- Sales notes: Door-to-door is the main acquisition channel in Texas and Arizona: Quell’s own “PinPoint Sales Rep” posting (Orlando text shown on the Indeed jobs page) says reps knock doors to engage new home buyers and sell annual agreements, and PinPoint roles are posted for San Antonio/Austin; dozens of first-hand BBB complaints and reviews on the Texas and Arizona profiles describe reps at the door, often targeting recent home buyers with claims that Quell serviced the home for the previous owner. It also sells by phone (“Sales Representative - Cold Calling”, Irving) and by mail (“Transfer” warranty letters). Contract: 12-month agreement, waived or discounted start-up fee repaid on early cancellation, month-to-month after the term, cancellation by phone (the contract terms).
- Standard residential plan: 12-month agreement (“This agreement is for an initial period of 12 month”), per the company. (counted in the score)
- After the initial term the plan continues month-to-month until canceled (company sign-up text quoted by Quell). (counted in the score)
- Agreement text quoted by a customer: service continues after the agreement until the customer cancels. (counted in the score)
- Early cancellation after the initial service: the customer pays the full initial service charge, i.e. repays the start-up discount. The amount depends on the discount given; company-stated closing balances in BBB replies range from $149 through $234, $250, $254 and $260 to $299 (Texas profile), and $240 (Arizona profile). (counted in the score)
- Company-stated cancellation fee example: $240 “for paying back the discounts” (Arizona BBB profile; the complainant cites Florida law, so the customer was likely in Florida). (counted in the score)
- Company states the agreement requires a phone call to cancel. (counted in the score)
- 3-business-day written cancellation right (agreement text quoted by a customer).
- Typical pricing in company replies: $299 start-up (often waived or discounted for the 12-month term), then about $30–$70 per month billed monthly for quarterly service.
- Quarterly ongoing treatments (company website).
- Termite bait service carries a lifetime warranty while monthly payments continue (company reply).
- Lowest company-stated closing balance found: $149 on a 12-month bi-monthly plan ($150 per service) whose $299 start-up had been discounted to $150; the company offered to waive it if service continued (Texas BBB profile, reply of 11/07/2025 to a complaint of 10/30/2025). (counted in the score)

## Licensing and registrations

- Status and expiry are as the issuing agency’s record showed them on the date retrieved.
- Texas · Texas Department of Agriculture (TDA), Structural Pest Control Service · Commercial Business license, categories PT; legal name QPC HOLDINGS LLC (no DBA shown); Dallas County (Irving office); operator Tim Romney; responsible applicator John Mason · no. 0882266 · status: Listed in TDA’s current-licenses report (file dated 26 Oct 2026); issued 04/13/2022, renewed 04/30/2026 · expires 04/30/2027 · note: Identity: QPC Holdings, LLC is the Texas entity whose registered agent and governing person is Timothy Romney at 8348 Sterling St, Irving, the address Quell lists for Irving; TDA license 1000361 shows the same legal name with DBA QUELL PEST CONTROL.
- Texas · Texas Department of Agriculture (TDA), Structural Pest Control Service · Commercial Business license, categories PT; QPC HOLDINGS LLC DBA QUELL PEST CONTROL; Harris County (Houston); operator and responsible applicator Caleb Gabriel · no. 1000361 · status: Listed in TDA’s current-licenses report (file dated 26 Oct 2026); issued 08/07/2026 · expires 08/31/2027 · note: The INSURANCE_EXPIRED column (an expiration date) shows 08/28/2026, before the file date. A license on the current-licenses report counts as current and the date is recorded without a deduction. The Harris license was issued 08/07/2026, about a month after TDA case 00049090 closed; Indeed has a Houston technician review from October 2025.
- Arizona · Arizona Department of Agriculture, Pest Management Division (Office of Pest Management) · Business license; QUELL PEST CONTROL LLC, 4114 E Valley Auto Dr, Mesa Arizona 85206; qualifying party Victor Manuel Mendoza, Jr. (QP License# 31951), categories 0 Core, 1 Industrial & Institutional, 2A Wood Destroying (Treat) · no. 9975 · status: Active; issued 02/18/2020 · expires 05/31/2027 (QP categories) · note: The website footer shows “License #: 9975”. The record lists no registered branch offices, so the Chandler office the website lists is not a registered branch; recorded in gaps, not deducted. The applicator list has 16 names, 12 with current Certified Applicator numbers. Insurance and bond are not shown on AZDA public pages.
- Texas · Texas Comptroller of Public Accounts (franchise tax account status; Secretary of State registration) · Texas LLC: QPC HOLDINGS, LLC (registered agent Timothy Romney, 8348 Sterling St, Irving; 2026 PIR governing person Timothy Romney, 3120 N Arizona Ave Ste 103, Chandler) · no. Taxpayer 32083143621; SOS file 0804428773 · status: Right to transact business: ACTIVE; SOS registration: ACTIVE; effective 02/11/2022 · note: A Comptroller name search for “QUELL PEST” returned no entity, so “Quell Pest Control of Texas LLC” (the BBB and court name) was not found as a separate Texas registration.
- Arizona · Arizona Corporation Commission (via OpenCorporates; ACC search is CAPTCHA-protected) · Domestic Limited Liability Company: Quell Pest Control LLC; registered address 3120 N Arizona Ave, Suite 103, Chandler; agent Johnathon Romney · no. 23044894 · status: Active

## Legal and regulatory record

- Only resolved government actions count toward the score. Summaries are our researchers’ wording of the source.
- [Not counted in the legal score; cited as evidence for licensing and compliance] July 9, 2026 · Texas · enforcement: Texas Department of Agriculture Structural Pest Control Service case 00049090 against QPC HOLDINGS LLC (license 0882266): violation “OPERATING WITHOUT A LICENSE”, agency action ADMINISTRATIVE PENALTY of $1,000.00, date final 07/09/2026. The same case lists two items closed with a WARNING and no penalty: “FAILURE TO MAINTAIN APPRENTICE/TECHNICIAN TRAINING RECORDS” and “OTHER”. The report does not say which office or activity was unlicensed.
- [PENDING, allegations only (not findings); not counted in the score] April 8, 2026 · US District Court, D. Arizona · lawsuit: Bird v. Quell Pest Control LLC, D. Ariz. No. 2:26-cv-02459, filed 04/08/2026 by Daniel Bird with class allegations. Quell moved to dismiss under FRCP 12(b)(6) and to strike the class allegations (07/13/2026). Notice of Settlement filed 08/31/2026; the court ordered dismissal with prejudice within 45 days unless a stipulation is filed, found pending motions moot, and set termination for 10/30/2026. No class was certified; the settlement terms are not public on the docket. The nature of the claims is not shown on the free docket.
- [LAWSUIT OR ALLEGATION, claims are allegations unless the summary states an outcome; not counted in the legal score] February 5, 2026 · US District Court, M.D. Florida (remanded to Florida state court) · lawsuit: Breese v. Quell Pest Control of Texas LLC, M.D. Fla. No. 8:26-cv-00340: removed from Florida state court 02/05/2026 (“Other Statutory Actions”); remanded to state court on 02/13/2026 for lack of subject-matter jurisdiction. Outcome in state court unknown. Florida, outside the covered states.
- [COMPLAINT RECORD, a count or summary of complaints, not findings; not counted in the legal score; cited as evidence for sales and contract fairness] September 19, 2026 · BBB serving North Central Texas (Texas profile) · complaint-summary: Consumer says a door-to-door rep (08/14/2026) said the tablet signature was for a one-time application, not a recurring contract; account was a 12-month agreement at $70/month and a $229 cancellation fee was quoted. Company replied that the agreement states the 12-month term above the signature and that its sign-up text said the term continues month-to-month afterwards; it told the consumer to call the office to close the account.
- [COMPLAINT RECORD, a count or summary of complaints, not findings; not counted in the legal score; cited as evidence for sales and contract fairness] August 19, 2026 · BBB serving North Central Texas (Texas profile) · complaint-summary: New homeowner says the rep claimed Quell used to service the house and did not mention the contract or the fee; $260 was charged on cancellation. Company: “As per the agreement to cancel it is $260”; it offered a refund if service continued and said “We understand its a high pressure sale so maybe there was some misunderstanding.”
- [COMPLAINT RECORD, a count or summary of complaints, not findings; not counted in the legal score; cited as evidence for sales and contract fairness] June 7, 2026 · BBB serving North Central Texas (Texas profile) · complaint-summary: Non-customer says three Quell salespeople visited (May–June 2026), two after a No Solicitation sign was posted. Company replied that the person is not a customer and asked BBB to remove the complaint.
- [COMPLAINT RECORD, a count or summary of complaints, not findings; not counted in the legal score; cited as evidence for sales and contract fairness] March 21, 2026 · BBB serving North Central Texas (Texas profile) · complaint-summary: Consumer says the salesman entered despite a posted deed restriction against soliciting and promised next-day re-service; cancellation penalties and collections followed. Company: discounts on the initial service must be repaid on cancellation.
- [COMPLAINT RECORD, a count or summary of complaints, not findings; not counted in the legal score; cited as evidence for sales and contract fairness] February 3, 2026 · BBB serving North Central Texas (Texas profile) · complaint-summary: Consumer says the field rep said there were no hidden charges or cancellation fees; on canceling, $311 ($299 plus a service) was demanded. Company: 12-month agreement signed 11/5/25, discount must be paid back to close.
- [COMPLAINT RECORD, a count or summary of complaints, not findings; not counted in the legal score; cited as evidence for sales and contract fairness] November 13, 2025 · BBB serving North Central Texas (Texas profile) · complaint-summary: New homeowner says a rep said the prior owner had prepaid service and that he could cancel anytime; a cancellation fee or a year’s service was later required. Company: 12 months of quarterly service at $45/month signed 10/7/25; the $299 start-up was waived for the year and is owed if canceled early; after the year the plan goes month to month.
- [COMPLAINT RECORD, a count or summary of complaints, not findings; not counted in the legal score; cited as evidence for sales and contract fairness] October 29, 2025 · BBB serving North Central Texas (Texas profile) · complaint-summary: Consumer says a rep at the door (about 7 PM, 10/13/2025) promised a free first service and cancellation anytime by text; a $299 early-cancellation fee was charged. Company: first month free then $59/month for 12 months; the agreement requires repayment if the 12 months are not completed.
- [COMPLAINT RECORD, a count or summary of complaints, not findings; not counted in the legal score; cited as evidence for sales and contract fairness] September 6, 2025 · BBB serving North Central Texas (Texas profile) · complaint-summary: Consumer says the rep said the signature was only for a free first visit; later billed $40/month and $299. Company says the agreement was signed by email link and no timely cancellation was received.
- [COMPLAINT RECORD, a count or summary of complaints, not findings; not counted in the legal score; cited as evidence for sales and contract fairness] August 22, 2025 · BBB serving North Central Texas (Texas profile) · complaint-summary: Consumer says the rep presented a one-time service of about $16; it was a 12-month agreement at $59/month. Consumer canceled through Quell’s online form and was texted to call instead. Company: the $299 initial service was discounted to $15 for the 12-month commitment; it must be repaid on cancellation ($234 balance), and “the service agreement clearly states that you must call to close the account.”
- [COMPLAINT RECORD, a count or summary of complaints, not findings; not counted in the legal score; cited as evidence for sales and contract fairness] August 20, 2025 · BBB serving North Central Texas (Texas profile) · complaint-summary: Consumer says a rep returned at 9:30 PM to re-pitch, then said the signature only allowed the technician onto the property; it was a 12-month agreement. Company says it resolved the complaint directly.
- [COMPLAINT RECORD, a count or summary of complaints, not findings; not counted in the legal score; cited as evidence for sales and contract fairness] August 17, 2025 · BBB serving North Central Texas (Texas profile) · complaint-summary: Consumer says a rep sold a one-time $44 mosquito service and said the initials were for a single treatment; a 12-month $99/month agreement and about $300 to cancel followed. Company disputed the account of the visit and said the agreement is sent to the customer immediately.
- [COMPLAINT RECORD, a count or summary of complaints, not findings; not counted in the legal score] August 6, 2025 · BBB, Mountain West & Pacific Southwest (Arizona profile) · complaint-summary: Complaint on the Arizona profile quoting the service agreement: 3-business-day written cancellation right; if canceled before completion after the initial service, the customer pays “the full initial service charge”; after the agreement, treatments continue until canceled. Company: the $324 owed was the $240 fee “for paying back the discounts” plus an unpaid $84 invoice. The complainant cites Florida law, so this customer was likely in Florida.
- [COMPLAINT RECORD, a count or summary of complaints, not findings; not counted in the legal score; cited as evidence for sales and contract fairness] June 21, 2025 · BBB serving North Central Texas (Texas profile) · complaint-summary: Consumer (phone sale) says he was told he could cancel anytime; $338 was then demanded. Company says the recorded sign-up call shows otherwise.
- [COMPLAINT RECORD, a count or summary of complaints, not findings; not counted in the legal score; cited as evidence for sales and contract fairness] July 15, 2024 · BBB, Mountain West & Pacific Southwest (Arizona profile) · complaint-summary: Consumer (Arizona profile) says an email cancellation was refused and a phone call was required; also reports door damage and a rep who said Quell had sprayed the property before.
- [COMPLAINT RECORD, a count or summary of complaints, not findings; not counted in the legal score] July 9, 2024 · BBB serving North Central Texas (Texas profile) · complaint-summary: Consumer says a Quell mailer implied the new owner’s home was covered by a Quell warranty that had to be transferred. Company replied that it offers a warranty to new residents in “Quell Preferred neighborhoods” and apologized for any confusion about the transfer; the complaint is marked Resolved. Quell’s website carries a similar “Transfer” page.
- [COMPLAINT RECORD, a count or summary of complaints, not findings; not counted in the legal score] N/A · Arizona · complaint-summary: Arizona Department of Agriculture: no adjudicated complaints against license 9975 in the last 3 years (“See List of Complaint: s” panel), and the 5-year adjudicated-complaint search for the name “QUELL” returned no records. Complaints under investigation are not shown.
- [COMPLAINT RECORD, a count or summary of complaints, not findings; not counted in the legal score] N/A · Arizona · complaint-summary: Arizona Attorney General site search for “Quell” returned only two unrelated press releases (the word “quell” in other contexts). Arizona AG complaints are confidential. Broker web searches for Quell with “attorney general”, “settlement”, “lawsuit” found no AG action in Arizona or Texas.
- [COMPLAINT RECORD, a count or summary of complaints, not findings; not counted in the legal score] N/A · BBB serving North Central Texas (Texas profile) · complaint-summary: Texas BBB profile: 33 complaints in 3 years, 19 in the last 12 months; all 33 displayed, each answered or resolved by the company. Types: Sales and Advertising, Billing, Order, Service or Repair, Product Issues.
- [COMPLAINT RECORD, a count or summary of complaints, not findings; not counted in the legal score] N/A · BBB, Mountain West & Pacific Southwest (Arizona profile) · complaint-summary: Arizona BBB profile: 11 complaints in 3 years, 6 in the last 12 months; 4 displayed; the rating reason cites failure to respond to 1 complaint.

## Mentions, awards and claims

### Mentions

- [How do i get out of this contract? Its a rip off , they don't ...](https://www.reddit.com/r/FirstTimeHomeBuyer/comments/1lakbyl/how_do_i_get_out_of_this_contract_its_a_rip_off/) (r/FirstTimeHomeBuyer · reddit): Thread about getting out of a Quell contract; a reply notes Quell is not BBB-accredited and its Arizona and Texas BBB grades. Reddit blocked the page; snippet only.
- [Granada Pest Control offers $59 monthly service in Tartesso](https://www.facebook.com/groups/499457181664123/posts/1588088262801004/) (Facebook group (Tartesso, Arizona area) · forum): A competitor’s post in a local group mentions a Quell rep stopping by; snippet only (Facebook group not loaded).
- [Quell Pest Control (LinkedIn company page)](https://www.linkedin.com/company/quell-pest) (LinkedIn · directory): Company page: Chandler HQ, founded 2020, 11-50 employees, branches in Arizona, Texas and Florida.
- [Quell Pest Control - Queen Creek, Arizona](https://nextdoor.com/pages/quell-pest-control-queen-creek-az/) (Nextdoor · directory): Nextdoor business page for the original Queen Creek location, marked permanently closed; no Quell-specific recommendations visible.

### Awards

- Thumbtack Top Pro 2025 (Thumbtack, 2025)

## On Reddit

- Reddit hasn’t been searched for this company yet.

## Locations

- States with a location on file: Arizona and Texas.
- Cities: Irving, Texas, Mesa, Arizona, Jersey Village, Texas, Chandler, Arizona.

## What we couldn’t verify

Overall confidence in this score: Medium, 6 of 11 points. [How confidence is set](https://handshakereviews.com/how-we-review#confidence).

What keeps it from rating higher:

- 6,495 western US Google reviews behind customer satisfaction (10,000 or more earns full points).
- Some figures in the score are company-wide or national, not western US-specific.
- Verifier rated the customer reviews medium (high earns a point).
- Verifier rated the legal and regulatory record medium (high earns a point).
- 18 independent websites cited (25 or more earns a point).

Verifier’s confidence by section: Identity high; Licensing high; Legal and regulatory medium; Customer reviews medium; BBB high; Employee reviews medium; Mentions medium; Sales model high.

### Gaps in the record

- Whether it was suspended, deleted or merged into a live listing could not be determined.
- Google review excerpts: logged-out Maps showed only 5 “Most relevant” reviews per listing and the sort menu was blocked by an overlay, so no lowest-rated Google reviews were read.
- Yelp blocked (403). The Irving “Quell” listing rating 3.5 (101) is from a search snippet only and is not scored.
- Glassdoor blocked (“Humans only”); 1 review per snippet, rating not visible. RepVue: no Quell profile found in searches. Employee reviews total 6, below the 20 needed for the Workplace score.
- Angi/HomeAdvisor: no Quell profile found by search. Trustpilot: no page for quellpest.com (404). PestReviews.org (a technician-attributed review feed, likely company-solicited) returned 503 and would be excluded anyway.
- Texas offices: TDA lists licenses for Dallas County (0882266) and Harris County (1000361) only. The website lists Austin/San Antonio service areas and Indeed lists a San Antonio/Austin sales job (San Marcos), but no Travis, Bexar or Hays County license or office was found; recorded, not deducted.
- Arizona: AZDA license 9975 lists no registered branch offices, while the website and ACC give a Chandler address and BBB a Queen Creek address; whether these are operating offices needing branch registration was not determined; not deducted.
- Texas AG: no complaint data is published, and the AG site search URL returned 404; searches found no AG action. Arizona AG complaints are confidential.
- Courts: Arizona state-court and Texas trial-court searches are CAPTCHA/account-gated; only federal dockets (CourtListener RECAP) were searched. Bird v. Quell (D. Ariz.) settlement terms and the claims’ nature are not on the free docket; Breese v. Quell (Florida) state-court outcome unknown. Justia docket page returned 403.
- OSHA establishment search (federal for Texas, ADOSH for Arizona) returns a human-verification check for automated agents; not checked.
- Contract: no copy of the full service agreement is public; terms come from the company’s own BBB replies and customer quotes of the agreement. Arbitration or class-action-waiver terms are unknown.
- Facebook: only one review was visible logged out; rating breakdown by location not available.
- Insurance/bond: TDA shows an insurance expiration date of 08/28/2026 on license 1000361 (report dated 26 Oct 2026); AZDA public pages show no insurance data.
- Reddit pages are blocked to automated browsers; Reddit content is from search snippets only.
- TDA enforcement report is a rolling 12-month window (Date Final October 27, 2025 to October 26, 2026); older Texas enforcement, if any, is not visible.

### Open questions

- HTX listing (cid 14184334264101720294): excluded from scoring as no longer on Google. Observation only, not used as evidence: its Google feature ID begins 0x864c2b..., like the Irving listing (0x864c29...) and unlike the Jersey Village listing (0x8640d1...), which suggests it was created in the Dallas-Fort Worth area and later renamed HTX; Google does not document this encoding.
- Cancellation fee: the most favorable company-stated figure ($149) comes from a bi-monthly 12-month plan; quarterly-plan figures are $234-$299 (flat > $150).
- Arizona BBB profile: one of four displayed complaints cites Florida law, so the profile may pool some Florida customers; kept Arizona-scoped (address-based).
- Texas: no TDA license or office found for the Austin/San Antonio service area the website and Indeed list; Arizona: no registered branch for the Chandler office. Recorded as gaps, not deducted.
- Bird v. Quell Pest Control LLC (D. Ariz.): nature of claims and settlement terms not on the free docket; the clerk is to terminate the case on October 30, 2026.

### Notes on identity

- Quell Pest Control (quellpest.com) is a family business of the Romney brothers: Arizona LLC (Johnathon Romney) and Texas LLC QPC Holdings (Timothy Romney). TDA lists another Romney-operated company (GREEN GUARD PEST CONTROL INC, operator Grant Romney) and DISINFECTIONWORK LLC DBA ROMNEY PEST CONTROL; neither is linked to Quell in any source, so neither is attributed.
- Moxie Pest Control LP v. Romney (N.D. Tex. 2016) involves Gregory Romney and Romney Pest Control LLC, not Quell.

## Common questions about Quell Pest Control

### Is Quell Pest Control licensed in Arizona and Texas?

Quell Pest Control holds current company pesticide licenses in Arizona and Texas. Statuses are as each state agency showed them on the date retrieved.

[Licensing record](https://handshakereviews.com/companies/quell-pest-control.md) · [Is Quell Pest Control legit?](https://handshakereviews.com/companies/quell-pest-control/legit.md)

### Does Quell Pest Control sell door to door?

Yes. The research record documents Quell Pest Control selling door to door.

[Sales evidence](https://handshakereviews.com/companies/quell-pest-control.md)

### What is Quell Pest Control’s BBB rating?

Quell Pest Control’s BBB profile shows a B grade and 44 complaints in the last three years across its BBB files.

[BBB record](https://handshakereviews.com/companies/quell-pest-control.md)

### Does Quell Pest Control charge a cancellation fee?

Quell Pest Control’s own terms or statements set an early-cancellation fee. Customers report contract terms starting at 12 months and fee amounts such as $149. Service continues after the initial term until you cancel. Canceling is by phone only.

[How to cancel Quell Pest Control](https://handshakereviews.com/companies/quell-pest-control/cancel.md)

### How does Quell Pest Control rank?

Quell Pest Control ranks #134 of 164 in the West, with a Handshake Score of 6.9 out of 10 (Medium confidence). Strongest: legal and regulatory record (10.0/10). Weakest: sales and contract fairness (4.0/10).

[How we scored it](https://handshakereviews.com/companies/quell-pest-control.md) · [Full rankings](https://handshakereviews.com/rankings/pest-control-west.md)

### Has Quell Pest Control faced government actions?

No resolved government actions count against Quell Pest Control in our scoring. Three other lawsuit or regulatory records are listed but not scored; pending cases and allegations are not findings.

[Legal and regulatory record](https://handshakereviews.com/companies/quell-pest-control.md)

### Where does Quell Pest Control have locations?

Our record lists 6 locations for Quell Pest Control in Arizona and Texas. It appears in our area rankings for Phoenix, Dallas and Houston.

[Locations](https://handshakereviews.com/companies/quell-pest-control.md) · [Best pest control in the Phoenix area](https://handshakereviews.com/pest-control/phoenix.md) · [Best pest control in the Dallas area](https://handshakereviews.com/pest-control/dallas.md) · [Best pest control in the Houston area](https://handshakereviews.com/pest-control/houston.md)

## Pest control by state

- [#27 of 37 in Arizona](https://handshakereviews.com/rankings/pest-control-arizona.md): [Phoenix area](https://handshakereviews.com/pest-control/phoenix.md)
- [#51 of 58 in Texas](https://handshakereviews.com/rankings/pest-control-texas.md): [Houston area](https://handshakereviews.com/pest-control/houston.md), [Dallas area](https://handshakereviews.com/pest-control/dallas.md)

## Similar companies in Arizona

- [Bucksworth Home Services](https://handshakereviews.com/companies/bucksworth-home-services.md) · #25 of 37 · State Score 7.9 · [Is it legit? (Bucksworth Home Services)](https://handshakereviews.com/companies/bucksworth-home-services/legit.md)
- [Moxie Pest Control](https://handshakereviews.com/companies/moxie-pest-control.md) · #26 of 37 · State Score 7.7 · [Is it legit? (Moxie Pest Control)](https://handshakereviews.com/companies/moxie-pest-control/legit.md)
- [Western Exterminator](https://handshakereviews.com/companies/western-exterminator.md) · #28 of 37 · State Score 7.4 · [Is it legit? (Western Exterminator)](https://handshakereviews.com/companies/western-exterminator/legit.md)
- [Insight Pest Solutions](https://handshakereviews.com/companies/insight-pest-solutions.md) · #29 of 37 · State Score 7.0 · [Is it legit? (Insight Pest Solutions)](https://handshakereviews.com/companies/insight-pest-solutions/legit.md)

## Sources

49 distinct pages, numbered in the order they appear in the record. Dates are when our researchers retrieved each page.

1. [Company website](https://www.quellpest.com) — quellpest.com · Company facts
2. [texasagriculture.gov](https://texasagriculture.gov/Portals/0/Reports/PIR/spcs_commercial_business.csv) — Company facts · retrieved October 27, 2026
3. [linkedin.com](https://www.linkedin.com/company/quell-pest) — Company facts · retrieved October 27, 2026
4. [quellpest.com](https://www.quellpest.com/about-us/) — Company facts · retrieved October 27, 2026
5. [bbb.org](https://www.bbb.org/us/az/chandler/profile/pest-control/quell-pest-control-llc-1126-1000067682) — Company facts · retrieved October 27, 2026
6. [bbb.org](https://www.bbb.org/us/tx/irving/profile/pest-control/quell-pest-control-of-texas-llc-0875-91314718) — Company facts · retrieved October 27, 2026
7. [indeed.com](https://www.indeed.com/cmp/Quell-Pest-Control/jobs) — Contracts and sales · retrieved October 27, 2026
8. [bbb.org](https://www.bbb.org/us/tx/irving/profile/pest-control/quell-pest-control-of-texas-llc-0875-91314718/complaints) — Contracts and sales · retrieved October 27, 2026
9. [bbb.org](https://www.bbb.org/us/az/chandler/profile/pest-control/quell-pest-control-llc-1126-1000067682/customer-reviews) — Contracts and sales · retrieved October 27, 2026
10. [bbb.org](https://www.bbb.org/us/tx/irving/profile/pest-control/quell-pest-control-of-texas-llc-0875-91314718/customer-reviews) — Contracts and sales · retrieved October 27, 2026
11. [bbb.org](https://www.bbb.org/us/az/chandler/profile/pest-control/quell-pest-control-llc-1126-1000067682/complaints) — Contracts and sales · retrieved October 27, 2026
12. [bbb.org](https://www.bbb.org/us/tx/irving/profile/pest-control/quell-pest-control-of-texas-llc-0875-91314718/complaints?page=3) — Contracts and sales · retrieved October 27, 2026
13. [bbb.org](https://www.bbb.org/us/tx/irving/profile/pest-control/quell-pest-control-of-texas-llc-0875-91314718/complaints?page=2) — Contracts and sales · retrieved October 27, 2026
14. [quellpest.com](https://www.quellpest.com/pest-control/) — Contracts and sales · retrieved October 27, 2026
15. [Google — Irving, Texas](https://www.google.com/maps?cid=11423193375170471424) — google.com · Customer reviews · retrieved October 27, 2026
16. [Google — Texas (service-area listing, no address; pin 29.968, -95.465)](https://www.google.com/maps?cid=14184334264101720294) — google.com · Customer reviews · retrieved October 27, 2026
17. [Google — Texas (service-area listing, no address; pin 29.968, -95.465)](https://www.google.com/maps/search/Quell+Pest+Control/@29.80,-95.40,10z) — google.com · Customer reviews · retrieved October 27, 2026
18. [Google — Mesa, Arizona](https://www.google.com/maps?cid=14113538350794975643) — google.com · Customer reviews · retrieved October 27, 2026
19. [Google — Jersey Village, Texas (Houston area)](https://www.google.com/maps/search/Quell+Pest+Control+-+HTX/@29.968,-95.465,12z) — google.com · Customer reviews · retrieved October 27, 2026
20. [BBB — Texas (Quell Pest Control Of Texas LLC, Irving profile)](https://www.bbb.org/us/tx/irving/profile/pest-control/quell-pest-control-of-texas-llc-0875-91314718/customer-reviews?page=2) — bbb.org · Customer reviews · retrieved October 27, 2026
21. [BBB — Arizona (Quell Pest Control LLC, Chandler profile)](https://www.bbb.org/us/az/chandler/profile/pest-control/quell-pest-control-llc-1126-1000067682/customer-reviews?page=2) — bbb.org · Customer reviews · retrieved October 27, 2026
22. [Facebook — company-wide (page “Quell Pest”, no location split)](https://www.facebook.com/quellpest/reviews) — facebook.com · Customer reviews · retrieved October 27, 2026
23. [Thumbtack — Chandler, Arizona profile](https://www.thumbtack.com/az/chandler/exterminators/quell-pest-control/service/551208036994023427) — thumbtack.com · Customer reviews · retrieved October 27, 2026
24. [Yelp — Irving, Texas (“Quell”, m.yelp.com/biz/quell-irving-2)](https://m.yelp.com/biz/quell-irving-2) — m.yelp.com · Customer reviews · retrieved October 27, 2026
25. [Yelp — Irving, Texas (“Quell”, m.yelp.com/biz/quell-irving-2)](https://www.yelp.com/search?find_desc=Pest+Control&find_loc=Grapevine%2C+TX+76051) — yelp.com · Customer reviews · retrieved October 27, 2026
26. [Quell Pest Control](https://www.bbb.org/us/fl/tampa/profile/pest-control/quell-pest-control-0653-90460750) — bbb.org · BBB · retrieved October 27, 2026
27. [BBB](https://www.bbb.org/search?find_country=USA&find_text=Quell%20Pest%20Control&page=1) — bbb.org · BBB · retrieved October 27, 2026
28. [Quell Pest Control](https://www.bbb.org/us/fl/fort-lauderdale/profile/pest-control/quell-pest-control--0633-92058478) — bbb.org · BBB · retrieved October 27, 2026
29. [Arizona Department of Agriculture, Pest Management Division (Office of Pest Management)](https://opm.azda.gov/Co_detail.php?sBuss=9975) — opm.azda.gov · Licensing and registrations · retrieved October 27, 2026
30. [Arizona Department of Agriculture, Pest Management Division (Office of Pest Management)](https://opm.azda.gov/PCBusSearch.php) — opm.azda.gov · Licensing and registrations · retrieved October 27, 2026
31. [Texas Comptroller of Public Accounts (franchise tax account status; Secretary of State registration)](https://comptroller.texas.gov/taxes/franchise/account-status/search/32083143621) — comptroller.texas.gov · Licensing and registrations · retrieved October 27, 2026
32. [Arizona Corporation Commission (via OpenCorporates; ACC search is CAPTCHA-protected)](https://opencorporates.com/companies/us_az/23044894) — opencorporates.com · Licensing and registrations · retrieved October 27, 2026
33. [Texas](https://texasagriculture.gov/Portals/0/Reports/PIR/spcs_enforcement.xls) — texasagriculture.gov · Legal and regulatory · retrieved October 27, 2026
34. [US District Court, D. Arizona](https://www.courtlistener.com/docket/73171026/bird-v-quell-pest-control-llc/) — courtlistener.com · Legal and regulatory · retrieved October 27, 2026
35. [US District Court, D. Arizona](https://www.courtlistener.com/?q=%22Quell%20Pest%22&type=r) — courtlistener.com · Legal and regulatory · retrieved October 27, 2026
36. [US District Court, M.D. Florida (remanded to Florida state court)](https://www.courtlistener.com/docket/72236946/breese-v-quell-pest-control-of-texas-llc/) — courtlistener.com · Legal and regulatory · retrieved October 27, 2026
37. [Arizona](https://opm.azda.gov/ComplaintSearch.php) — opm.azda.gov · Legal and regulatory · retrieved October 27, 2026
38. [Arizona](https://www.azag.gov/search?search_api_fulltext=%22Quell%22) — azag.gov · Legal and regulatory · retrieved October 27, 2026
39. [BBB serving North Central Texas (Texas profile)](https://www.bbb.org/us/tx/irving/profile/pest-control/quell-pest-control-of-texas-llc-0875-91314718/complaints?page=4) — bbb.org · Legal and regulatory · retrieved October 27, 2026
40. [Indeed (employee reviews)](https://www.indeed.com/cmp/Quell-Pest-Control/reviews) — indeed.com · Workplace · retrieved October 27, 2026
41. [Glassdoor (employee reviews)](https://www.glassdoor.com/Reviews/Quell-Pest-Control-Reviews-E7271971.htm) — glassdoor.com · Workplace · retrieved October 27, 2026
42. [How do i get out of this contract? Its a rip off , they don't ...](https://www.reddit.com/r/FirstTimeHomeBuyer/comments/1lakbyl/how_do_i_get_out_of_this_contract_its_a_rip_off/) — reddit.com · Mentions, awards and claims · retrieved October 27, 2026
43. [Granada Pest Control offers $59 monthly service in Tartesso](https://www.facebook.com/groups/499457181664123/posts/1588088262801004/) — facebook.com · Mentions, awards and claims · retrieved October 27, 2026
44. [Quell Pest Control - Queen Creek, Arizona](https://nextdoor.com/pages/quell-pest-control-queen-creek-az/) — nextdoor.com · Mentions, awards and claims · retrieved October 27, 2026
45. [quellpest.com](https://quellpest.com) — Mentions, awards and claims · retrieved October 27, 2026
46. [google.com](https://www.google.com/maps/search/Quell+Pest+Control/@27.98,-82.40,11z) — Mentions, awards and claims · retrieved October 27, 2026
47. [quellpest.com](https://www.quellpest.com/transfer/) — Mentions, awards and claims · retrieved October 27, 2026
48. [quellpest.com](https://www.quellpest.com/termite-control/) — Mentions, awards and claims · retrieved October 27, 2026
49. [quellpest.com](https://www.quellpest.com/where-we-service/) — Locations · retrieved October 27, 2026

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