--- title: "Recon Pest Services Review" description: "Recon Pest Services has a Handshake Score of 7.1 out of 10, ranking #126 of 164 in the West. It has 2,044 Google reviews averaging 4.9." url: "https://handshakereviews.com/companies/recon-pest-services" markdown_url: "https://handshakereviews.com/companies/recon-pest-services.md" updated: "2026-11-05" site: "Handshake D2D News & Reviews" --- # Recon Pest Services Review By [Uri Mittelman](https://handshakereviews.com/authors/uri-mittelman.md), Editor · Research and verification: Handshake Research Desk · Updated November 5, 2026 · Verified October 27, 2026 Review · [Is it legit?](https://handshakereviews.com/companies/recon-pest-services/legit.md) Recon Pest Services ranks #126 of 164 in the West, with a Handshake Score of 7.1 out of 10. The score is provisional because its confidence rating is Low; what holds it back is under “What we couldn’t verify.” This page draws on 20 public sources retrieved between October 27, 2026 and November 2, 2026, and the record was verified on October 27, 2026. The sources are listed at the end. ## At a glance - Rank and score: #126 of 164 in the West, Handshake Score 7.1 out of 10 (provisional: its confidence rating is Low); data confidence low. - Door-to-door selling: not found in our research (badge “N/A”; this is not proof the company never sells door to door). - Ownership: independent. - Headquarters: Omaha, Nebraska. - Founded: 2020. - Services on its record: general pest control, termite (Sentricon), rodent, bed bugs, mosquito, wasp/bee, bat removal, fleas and ticks, commercial pest control. - Record verified October 27, 2026. - Legal name: Recon Pest Services, LLC. - Website: https://reconpestservices.com ## How we scored it Handshake Score: 7.1 out of 10, #126 of 164 in the West (provisional). Each factor is scored from 0 to 10; every point added or taken away is listed with the fact behind it. - Customer satisfaction (weight 46.67%, nominal 35%): 9.5/10 - Google 4.90 across 2,044 West reviews - Other platforms 4.65/5 (BBB reviews 4.6, Thumbtack 4.5, HomeAdvisor 4.8) - Blended 4.88/5: 92.6% Google, 7.4% other platforms (38 other-platform reviews, 1.9% of the 2,044 Google reviews; the full 40% needs 10%, 205) - Complaint record (weight 13.33%, nominal 10%): 10.0/10 - 1 BBB complaint in 3 yrs ÷ 2,044 (Omaha, Nebraska Google review total; the BBB file covers the single Omaha office and is the only Google listing counted) = 0.5 per 1,000 → 10 - Sales and contract fairness (weight 15%): not scored - Sales & contract factor not scored: no contract terms or sales-conduct findings in the record; remaining weights renormalized - Licensing and compliance (weight 20%, nominal 15%): 10.0/10 - Legal and regulatory record (weight 20%, nominal 15%): 10.0/10 - Workplace score (weight 10%): not scored (< 20 employee reviews) - Weighted average of the factors above: 9.8/10. - Review volume −0.8: 2,044 of 5,000 Google reviews. - Verification depth −0.4: 38 of 250 other reviews · 0 of 20 employee reviews. - Locations −1.5: 1 of 10 locations. - Handshake Score: 7.1/10. Not scored for lack of records: sales and contract fairness. The remaining weights were rescaled. ## What customers say - Recon Pest Services has 2,044 Google reviews across 1 West listing, averaging 4.9. - BBB (Omaha, Nebraska (BBB of Midwest Plains file for Recon Pest…): 4.64/5, 11 reviews, retrieved November 2, 2026 - Thumbtack (Omaha, Nebraska (Thumbtack pro profile; 25 employees, hired…): 4.5/5, 13 reviews, retrieved November 2, 2026 - HomeAdvisor (Omaha, Nebraska (HomeAdvisor/Angi network profile “Recon…): 4.8/5, 14 reviews, retrieved November 2, 2026 - Negative themes recorded by our researchers: one 2026 review (1 star): poor communication and follow-up on a rodent problem; one 2-star review about nest removal limits. ## Better Business Bureau - Its BBB profile shows an A+ grade and 1 complaint in the last three years. - BBB accredited since 2021-02-18. - BBB customer reviews: Average not shown from 11 reviews. - Retrieved November 2, 2026. ## Contracts and sales practices - Door-to-door badge: N/A. - Sales notes: No door-to-door evidence found on the company site, BBB, Thumbtack or HomeAdvisor. Customer reviews describe a phone/online sale (“The sales person was great”, Thumbtack Aug 2024; HomeAdvisor lead via Angi request). No recruiting page for door-to-door reps found; the company site has no careers page. Left “unknown” (not “no”) because job-board and social pages (Indeed, Facebook, Glassdoor) were not opened. - Published residential plans (“Code Green Unlimited Packages”): Bronze $49.99/mo, Silver $59.99/mo, Gold $84.99/mo, built around a quarterly (four seasonal visits) cycle. - Bronze package page: “4 seasonal service visits” and “100% service guarantee”. - Gold package page: refund guarantee, “contact us within 30 days and we will refund your money” (company claim). - Mosquito add-on: “an additional $15 per month”. - The published pages (home, pricing, package pages, FAQ) state no minimum term, no auto-renewal clause, no cancellation method or fee and no arbitration clause for the service agreement. The site’s Terms and Conditions are website Terms of Use (governed by Texas law, with binding arbitration for a “Dispute” related to the Terms of Use, last updated February 21, 2024); they do not set service-contract terms. ## Licensing and registrations - Status and expiry are as the issuing agency’s record showed them on the date retrieved. - Nebraska · Nebraska Department of Agriculture (NDA), Pesticide Program · No company license exists. NDA licenses individual commercial applicators only (no business license except aerial). · status: Not applicable (individual-only state) · note: Applicator-database search November 2, 2026, last name “Graham”, Commercial: two records only, GRAHAM, GARRET W. (Hartington) and GRAHAM, SHANE A. (Lincoln). Neither matches owner Austin Graham or Bo Graham, and the database shows no employer, so no Recon applicator could be identified. Applicator names for Recon technicians are not published; not a violation, a gap. Database footer date: 10/30/2026. - Iowa · Iowa Department of Agriculture and Land Stewardship (IDALS), Pesticide Bureau · Commercial applicator company license (out-of-state business) · no. 11368-001 · status: Current (expiration December 31, 2026 in the lookup; no status field) · expires December 31, 2026 · note: IDALS lookup, Company Name search “Recon”, November 2, 2026: 2 rows, one unrelated (“DBA Recon Helicopters”, East Troy, Wisconsin) and 11368-001 “Recon Pest Services”, Omaha, Out of State - 00, December 31, 2026. The company site footer says it partners “from Lincoln to Council Bluffs”, which is the Iowa service area. No Iowa office or Google listing found. Lookup shows no insurance or bond. November 2, 2026 re-ran the search: the result columns are License Number, Company Name, City, County, Expiration Date, and “Out of State - 00” is the county column, so the lookup does not display a license type; the company-license reading rests on the Iowa scoring-authority file (“Commercial applicator license: Company License”). No Iowa office or Google listing exists, so Iowa is a license-only state. - Kansas · Kansas Department of Agriculture (KDA), Pesticide and Fertilizer Program · Pesticide Business License PBL 100980, “Schendel Pest Control, a Recon Company LLC” (categories 3 and 7); PBL 100879 “Schendel Pest Control c/o Recon Pest Services LLC” is a second record with the same locations and categories · no. 100980 · status: Current (categories listed with expiry 12/31/2026) · expires December 31, 2026 · note: KDA Pesticide Business search, November 2, 2026: PBL 100879 and PBL 100980 both list 406 MAIN ST; SENECA, Kansas 66538 and 10125 J ST; OMAHA, NE 68127, phone (563) 529-3238, categories 3 and 7 (12/31/2026). No row is under Recon Pest Services’ own name alone. The “Schendel” search also returns PBL 1168 “SCHENDEL PEST CONTROL OF SENECA INC”, 406 MAIN ST, (785) 336-3241, category 7 (12/31/2026), a separate older record at the same address whose phone matches the Seneca Google listing, plus Rentokil-owned “Schendel c/o RENTOKIL NORTH AMERICA INC” records and Schendel Pest Control of Concordia Inc (unrelated to Recon on this evidence). The lookup has no status or insurance field. - Nebraska · Nebraska Secretary of State, business registry · Business entity registry · status: Not verified: the search requires a reCAPTCHA checkbox · note: Entity type, incorporation date (3/10/2020) and alternate name “Recon Pest Services, LLC” come from the BBB profile, not the registry. Registry good-standing status not read. ## Legal and regulatory record - Only resolved government actions count toward the score. Summaries are our researchers’ wording of the source. - [COMPLAINT RECORD, a count or summary of complaints, not findings; not counted in the legal score] November 2, 2026 · BBB of Midwest Plains · complaint-summary: BBB shows 1 complaint in the last 3 years and 0 in the last 12 months; the complaint text and outcome are not published. A+ rating, accredited since 2/18/2021. No pattern alert shown. ## Mentions, awards and claims ### Awards - BBB Accredited Business (A+) (BBB of Midwest Plains, 2021) - Membership: Nebraska State Pest Control Association (company-stated on HomeAdvisor) (HomeAdvisor profile) ## On Reddit - Reddit hasn’t been searched for this company yet. ## Locations - States with a location on file: Nebraska. - Cities: Omaha, Nebraska. ## What we couldn’t verify Overall confidence in this score: Low (provisional), 1 of 11 points. [How confidence is set](https://handshakereviews.com/how-we-review#confidence). What keeps it from rating higher: - Verifier rated the legal and regulatory record low (high earns a point). - 2,044 western US Google reviews behind customer satisfaction (3,000 or more earns a point; 10,000 or more earns full points). - 10 independent websites cited (25 or more earns a point). - 4 of 5 factors scored (not scored: sales and contract fairness). - Verifier rated the licensing medium (high earns a point). - Verifier corrected or removed 13.2% of the items checked (10% or fewer earns a point). Verifier’s confidence by section: Identity medium; Licensing medium; Legal and regulatory low; Customer reviews high; BBB high; Employee reviews low; Mentions low; Sales model low. ### Gaps in the record - Not checked against a live Google page (Google Maps was not opened). - Recon’s two KDA records there (PBL 100879, 100980) are kept in licensing. Open: who operates the listed business, and the date and terms of any acquisition (needs a Kansas Secretary of State record, a sale notice or a page on either company’s site). - Nebraska Secretary of State business search needs a reCAPTCHA checkbox (blocked). Entity facts come from BBB. Nebraska court records (JUSTICE, $17 per search) not searched. Federal CourtListener search for “Recon Pest Services” returned only a 2011 Delaware bankruptcy operating report listing a vendor of that name (before Recon’s 2020 founding; not attributed). - Nebraska licenses individual applicators only, no company license. Recon’s licensed applicators could not be identified: the NDA database shows no employer and the owner/sales director names (Austin and Bo Graham) did not match a current commercial record. NDA publishes no enforcement list; a public-records request is needed for case files. - OSHA establishment search blocked by a human-verification check (HTTP 405 “Let’s confirm you are human”); workplace-safety records not read. - Employee ratings: Indeed, Glassdoor and Facebook terms forbid automated access, so none were opened. A search snippet shows a Recon Pest Services technician posting at $22 to $35 an hour; no employee rating was read and none is scored. - Yelp (company links to a Yelp page; a search snippet shows 3.7 from 3 reviews, and Yelp terms forbid automated access), Nextdoor and Facebook (a snippet shows 92% recommend, 54 reviews) were not opened. One Facebook page capture was made before the restriction was applied; it is not used as evidence here. No Angi.com profile was found; HomeAdvisor (Angi network) was read instead. - Reddit and local news mentions: search results returned only Google-redirect links, so no mention is recorded (needs web search for stable Reddit/news URLs). No attorney-general, FTC, lawsuit or settlement result found in 30 searches. - Contract terms (minimum term, auto-renewal, cancellation method and fee, arbitration) are not published for the service agreement; the website Terms and Conditions cover site use only. No customer complaint reports a cancellation fee. - Door-to-door status unknown: no recruiting or permit evidence found. The Meet The Team page (2021 posts) shows owners, technicians and office staff, with no sales-rep or canvassing role; no careers page was found on the company site. - BBB service-area list not opened (BBB profile lists Iowa, Kansas, Nebraska and South Dakota agriculture departments under Other Resources). South Dakota and the other 20 covered states were not looked up (no office or listing found there); licensing/registry for those states only if a listing appears. Only Nebraska, Iowa and Kansas licensing were checked. - Phone numbers differ across the company’s own pages (402-243-6756, 402-732-2828, 402-512-5669, 402-307-5960), BBB (402) 227-3266 and the Google listing (402-769-3091); address 10125 J St, Omaha is consistent across site, BBB and Google. Same-name companies elsewhere (Recon Pest Control in California, Texas, North Carolina, Maryland and Virginia) are different businesses and were excluded. ### Open questions - Who operates the Seneca, Kansas business (Schendel Pest Control)? PBL 1168 (Seneca Inc) and PBL 100879 / 100980 (Recon-named) sit at the same address; a Kansas Secretary of State record or sale notice would settle whether the listing belongs to Recon. - Nebraska Secretary of State registry (reCAPTCHA), Nebraska courts (JUSTICE, paid) and OSHA (human-verification check) were not read, so legal and workplace-safety coverage is thin. - Service-agreement terms (minimum term, renewal, cancellation channel and fee, arbitration) are not published; the undisclosed-terms deduction applies. ## Common questions about Recon Pest Services ### Is Recon Pest Services licensed? Recon Pest Services has locations on file only in Nebraska, which licenses individual applicators, not companies. Statuses are as each state agency showed them on the date retrieved. [Licensing record](https://handshakereviews.com/companies/recon-pest-services.md) · [Is Recon Pest Services legit?](https://handshakereviews.com/companies/recon-pest-services/legit.md) ### Does Recon Pest Services sell door to door? Our research didn’t establish that Recon Pest Services sells door to door. That isn’t proof that it never knocks. [Sales evidence](https://handshakereviews.com/companies/recon-pest-services.md) ### What is Recon Pest Services’ BBB rating? Recon Pest Services’ BBB profile shows an A+ grade and 1 complaint in the last three years. [BBB record](https://handshakereviews.com/companies/recon-pest-services.md) ### Does Recon Pest Services charge a cancellation fee? Our record has no confirmed cancellation fee amount. [Contract terms](https://handshakereviews.com/companies/recon-pest-services.md) ### How does Recon Pest Services rank? Recon Pest Services ranks #126 of 164 in the West, with a Handshake Score of 7.1 out of 10 (Low confidence). Strongest: licensing and compliance (10.0/10). Weakest: customer satisfaction (9.5/10). Sales and contract fairness: N/A. [How we scored it](https://handshakereviews.com/companies/recon-pest-services.md) · [Full rankings](https://handshakereviews.com/rankings/pest-control-west.md) ### Has Recon Pest Services faced government actions? No resolved government actions count against Recon Pest Services in our scoring. [Legal and regulatory record](https://handshakereviews.com/companies/recon-pest-services.md) ### Where does Recon Pest Services have locations? Our record lists 1 location for Recon Pest Services in Nebraska. It appears in our area rankings for Omaha. [Locations](https://handshakereviews.com/companies/recon-pest-services.md) · [Best pest control in the Omaha area](https://handshakereviews.com/pest-control/omaha.md) ## Pest control in Nebraska - [#2 of 15 in Nebraska](https://handshakereviews.com/rankings/pest-control-nebraska.md): [Omaha area](https://handshakereviews.com/pest-control/omaha.md) ## Similar companies in Nebraska - [Midwest Pest Control](https://handshakereviews.com/companies/midwest-pest-control.md) · #1 of 15 · State Score 9.6 · [Is it legit? (Midwest Pest Control)](https://handshakereviews.com/companies/midwest-pest-control/legit.md) - [Presto-X Pest Control](https://handshakereviews.com/companies/presto-x-pest-control.md) · #3 of 15 · State Score 9.4 · [Is it legit? (Presto-X Pest Control)](https://handshakereviews.com/companies/presto-x-pest-control/legit.md) - [ABC Termite & Pest Control](https://handshakereviews.com/companies/abc-termite-and-pest-control.md) · #4 of 15 · State Score 9.1 · [Is it legit? (ABC Termite & Pest Control)](https://handshakereviews.com/companies/abc-termite-and-pest-control/legit.md) - [Spidexx Pest Control & Termite](https://handshakereviews.com/companies/spidexx-pest-control-and-termite.md) · #5 of 15 · State Score 8.2 · [Is it legit? (Spidexx Pest Control & Termite)](https://handshakereviews.com/companies/spidexx-pest-control-and-termite/legit.md) ## Sources 20 distinct pages, numbered in the order they appear in the record. Dates are when our researchers retrieved each page. 1. [Company website](https://reconpestservices.com) — reconpestservices.com · Company facts 2. [bbb.org](https://www.bbb.org/us/ne/omaha/profile/pest-control/recon-pest-services-0714-300242654) — Company facts · retrieved November 2, 2026 3. [reconpestservices.com](https://reconpestservices.com/contact-pest-control-firm/) — Company facts · retrieved November 2, 2026 4. [reconpestservices.com](https://www.reconpestservices.com/) — Company facts · retrieved November 2, 2026 5. [reconpestservices.com](https://reconpestservices.com/meet-the-team/) — Company facts · retrieved November 2, 2026 6. [reconpestservices.com](https://reconpestservices.com/pest-control-service/pricing/) — Contracts and sales · retrieved November 2, 2026 7. [reconpestservices.com](https://reconpestservices.com/pest-control-service/pricing/bronze/) — Contracts and sales · retrieved November 2, 2026 8. [reconpestservices.com](https://reconpestservices.com/pest-control-service/pricing/gold/) — Contracts and sales · retrieved November 2, 2026 9. [reconpestservices.com](https://reconpestservices.com/about-pest-control-company/terms-and-conditions/) — Contracts and sales · retrieved November 2, 2026 10. [Google — Omaha, Nebraska](https://www.google.com/maps?cid=1090929490492285288) — google.com · Customer reviews · retrieved October 27, 2026 11. [Google — Seneca, Kansas (Schendel Pest Control, a Recon Company LLC)](https://www.google.com/maps?cid=12335143048645027322) — google.com · Customer reviews · retrieved October 27, 2026 12. [BBB — Omaha, Nebraska (BBB of Midwest Plains file for Recon Pest Services, one office)](https://www.bbb.org/us/ne/omaha/profile/pest-control/recon-pest-services-0714-300242654/customer-reviews) — bbb.org · Customer reviews · retrieved November 2, 2026 13. [Thumbtack — Omaha, Nebraska (Thumbtack pro profile; 25 employees, hired 61 times)](https://www.thumbtack.com/ne/omaha/exterminators/recon-pest-services/service/484702650510008331) — thumbtack.com · Customer reviews · retrieved November 2, 2026 14. [HomeAdvisor — Omaha, Nebraska (HomeAdvisor/Angi network profile “Recon Pest Services, LLC”)](https://www.homeadvisor.com/rated.ReconPestServices.131999038.html) — homeadvisor.com · Customer reviews · retrieved November 2, 2026 15. [BBB](https://www.bbb.org/us/ne/omaha/profile/pest-control/recon-pest-services-0714-300242654/complaints) — bbb.org · BBB · retrieved November 2, 2026 16. [Nebraska Department of Agriculture (NDA), Pesticide Program](https://nda.nebraska.gov/pesticide/reciprocal) — nda.nebraska.gov · Licensing and registrations · retrieved November 2, 2026 17. [Nebraska Department of Agriculture (NDA), Pesticide Program](https://www.kellysolutions.com/ne/Applicators/searchbyconame.asp?LastName=Graham&ApplicatorType=C) — kellysolutions.com · Licensing and registrations · retrieved November 2, 2026 18. [Iowa Department of Agriculture and Land Stewardship (IDALS), Pesticide Bureau](https://agriculture-iowa.my.salesforce-sites.com/lookup) — agriculture-iowa.my.salesforce-sites.com · Licensing and registrations · retrieved November 2, 2026 19. [Kansas Department of Agriculture (KDA), Pesticide and Fertilizer Program](https://portal.kda.ks.gov/pestfert/publicsearch/business/pbl) — portal.kda.ks.gov · Licensing and registrations · retrieved November 2, 2026 20. [schendelseneca.com](https://schendelseneca.com/) — Other · retrieved November 2, 2026 _Markdown version of https://handshakereviews.com/companies/recon-pest-services. Every page on this site has one: add `.md` to the path or request it with `Accept: text/markdown`. Site guide for agents: https://handshakereviews.com/llms.txt._