---
title: "How do I cancel Romex Pest & Termite Control, and is there a cancellation fee?"
description: "Customers of Romex Pest & Termite Control report contract terms starting at 12 months and early-cancellation fees such as $250."
url: "https://handshakereviews.com/companies/romex-pest-and-termite-control/cancel"
markdown_url: "https://handshakereviews.com/companies/romex-pest-and-termite-control/cancel.md"
updated: "2026-11-03"
site: "Handshake D2D News & Reviews"
---

# How do I cancel Romex Pest & Termite Control, and is there a cancellation fee?

By [Uri Mittelman](https://handshakereviews.com/authors/uri-mittelman.md), Editor · Research and verification: Handshake Research Desk · Updated November 3, 2026

[Review](https://handshakereviews.com/companies/romex-pest-and-termite-control.md) · [Is it legit?](https://handshakereviews.com/companies/romex-pest-and-termite-control/legit.md) · How to cancel · [Compare](https://handshakereviews.com/compare/berrett-pest-control-vs-romex-pest-and-termite-control.md)

**Answer:** As of November 3, 2026, Romex Pest & Termite Control’s own terms or statements set an early-cancellation fee. Customers report contract terms starting at 12 months and fee amounts such as $250. Its terms require written notice to cancel. Eight customer accounts describe terms misstated at the sale. Its sales and contract fairness score is 4.0 out of 10.

## What the record says about canceling Romex Pest & Termite Control

Company terms and statements first, then customers’ reports. Each links to its source; quotes are the source’s exact words.

- Company terms: recurring service plans are canceled by written notice; prepaid amounts are refunded minus any early termination fee set in the service agreement (the fee amount is not published on the site). (sources [20](https://romexpest.com/terms)) Quote: “Service Plan Cancellations: Recurring service plans may be cancelled with written notice. Prepaid amounts for future services will be refunded minus any applicable early termination fees specified in your service agreement.”
- Company terms set Texas law and the courts of Dallas County, Texas, for disputes; the website terms contain no arbitration clause or class-action waiver. The service agreement itself was not seen. (sources [20](https://romexpest.com/terms)) Quote: “Venue: Any legal action arising from these Terms shall be brought in the state or federal courts located in Dallas County, Texas.”
- The website contact form offers a “Canceling my Romex account” request type, so cancellation is not phone-only per the company’s own channels. (sources [21](https://romexpest.com/contact)) Quote: “Canceling my Romex account”
- A Texas customer quotes the signed agreement (Section 11(a)): cancellation by written notice within three business days of signing; after that a $250 early termination fee applies. (sources [9](https://www.bbb.org/us/tx/plano/profile/pest-control/romex-pest-termite-control-0875-90804414/complaints)) Quote: “Section 11(a) says the $250 early termination fee applies only "after the three-business-day period."”
- Customer reports the early-cancellation fee as $250 plus tax ($270.63). (sources [9](https://www.bbb.org/us/tx/plano/profile/pest-control/romex-pest-termite-control-0875-90804414/complaints)) Quote: “Was then told of $250 (+ tax = $270.63) cancellation fee!”
- Customer told by the office they had a 12-month contract with a $250 cancellation fee. (sources [22](https://www.bbb.org/us/tx/plano/profile/pest-control/romex-pest-termite-control-0875-90804414/customer-reviews)) Quote: “Their office told me we had signed up for a 12 month contract and if we wanted to cancel it, they would charge a $250 cancellation fee.”
- Customer on a 12-month service plan charged a $250 cancellation fee after moving. (sources [23](https://www.bbb.org/us/tx/plano/profile/pest-control/romex-pest-termite-control-0875-90804414/complaints?page=4)) Quote: “I relied on that statement when agreeing to their 12-month service plan.”
- Customer describes being pushed to sign a one-year contract; $270 fee charged on cancellation. (sources [24](https://www.bbb.org/us/tx/plano/profile/pest-control/romex-pest-termite-control-0875-90804414/complaints?page=2)) Quote: “they were extremely aggressive and persistent in pushing a one-year service contract.”
- Customer says Romex wants service continued for the next 18 months or a $250-plus-tax cancellation fee. (sources [9](https://www.bbb.org/us/tx/plano/profile/pest-control/romex-pest-termite-control-0875-90804414/complaints)) Quote: “I am not allowed to cancel the services which Romex wants me to continue for the next 18 months unless I pay them $250.00 dlls plus taxes for cancellation fees that were not explained at the beginning on 05/25/2026.”
- Customer says the paper contract stated 12 months / 6 treatments while Romex claimed an electronically signed 18-month contract. (sources [25](https://www.bbb.org/us/tx/plano/profile/pest-control/romex-pest-termite-control-0875-90804414/complaints?page=3)) Quote: “Romex Pest Control is now claiming that I electronically signed a separate 18-month contract, which was never clearly disclosed or explained to me at the time of signing.”
- Oklahoma customer told the $250 cancellation fee applied; says Romex required a phone call and would not handle it by email. (sources [26](https://www.bbb.org/us/ok/edmond-/profile/pest-control/romex-pest-control-0995-90131164/complaints)) Quote: “They refused to discuss anything with me via email and required a phone call.”
- Oklahoma customer facing a $250 cancellation fee. (sources [27](https://www.bbb.org/us/ok/edmond-/profile/pest-control/romex-pest-control-0995-90131164/customer-reviews)) Quote: “now looking at a $250 cancellation fee.”
- East Texas commenter says Romex canceled on them and charged a $270 cancellation fee. (sources [13](https://www.facebook.com/groups/443013654139042/posts/1537199434720453/)) Quote: “He may not be a scam, but the company canceled on me and charged me a $270 cancellation fee.”

## How it affects the Handshake Score

Sales and contract fairness is 15% of the Handshake Score. It starts at 10 and loses points for each item below. Romex Pest & Termite Control’s score on this factor: 4.0 out of 10.

- 12-month minimum term (sources [9](https://www.bbb.org/us/tx/plano/profile/pest-control/romex-pest-termite-control-0875-90804414/complaints), [22](https://www.bbb.org/us/tx/plano/profile/pest-control/romex-pest-termite-control-0875-90804414/customer-reviews), [23](https://www.bbb.org/us/tx/plano/profile/pest-control/romex-pest-termite-control-0875-90804414/complaints?page=4), [24](https://www.bbb.org/us/tx/plano/profile/pest-control/romex-pest-termite-control-0875-90804414/complaints?page=2)) _Counted in the score: −1_
- Early-cancellation fee $250 (sources [9](https://www.bbb.org/us/tx/plano/profile/pest-control/romex-pest-termite-control-0875-90804414/complaints), [13](https://www.facebook.com/groups/443013654139042/posts/1537199434720453/), [20](https://romexpest.com/terms), [22](https://www.bbb.org/us/tx/plano/profile/pest-control/romex-pest-termite-control-0875-90804414/customer-reviews)) _Counted in the score: −2_
- Customer accounts of terms misstated at the sale (8 documented) (sources [9](https://www.bbb.org/us/tx/plano/profile/pest-control/romex-pest-termite-control-0875-90804414/complaints), [22](https://www.bbb.org/us/tx/plano/profile/pest-control/romex-pest-termite-control-0875-90804414/customer-reviews), [23](https://www.bbb.org/us/tx/plano/profile/pest-control/romex-pest-termite-control-0875-90804414/complaints?page=4), [25](https://www.bbb.org/us/tx/plano/profile/pest-control/romex-pest-termite-control-0875-90804414/complaints?page=3)) _Counted in the score: −2_
- Customer accounts of reps ignoring no-soliciting signs or knocking late (4 documented) (sources [9](https://www.bbb.org/us/tx/plano/profile/pest-control/romex-pest-termite-control-0875-90804414/complaints), [22](https://www.bbb.org/us/tx/plano/profile/pest-control/romex-pest-termite-control-0875-90804414/customer-reviews), [24](https://www.bbb.org/us/tx/plano/profile/pest-control/romex-pest-termite-control-0875-90804414/complaints?page=2)) _Counted in the score: −1_

## Pest control by state

- [#16 of 58 in Texas](https://handshakereviews.com/rankings/pest-control-texas.md): [San Antonio area](https://handshakereviews.com/pest-control/san-antonio.md), [Austin area](https://handshakereviews.com/pest-control/austin.md), [Plano area](https://handshakereviews.com/pest-control/plano.md), [Dallas area](https://handshakereviews.com/pest-control/dallas.md)
- [#8 of 13 in Louisiana](https://handshakereviews.com/rankings/pest-control-louisiana.md): [New Orleans area](https://handshakereviews.com/pest-control/new-orleans.md)
- [#4 of 19 in Oklahoma](https://handshakereviews.com/rankings/pest-control-oklahoma.md): [Oklahoma City area](https://handshakereviews.com/pest-control/oklahoma-city.md), [Tulsa area](https://handshakereviews.com/pest-control/tulsa.md)

## Similar companies in Texas

- [Innovative Pest Control](https://handshakereviews.com/companies/innovative-pest-control.md) · #14 of 58 · State Score 8.5
- [Killum Pest Control](https://handshakereviews.com/companies/killum-pest-control.md) · #15 of 58 · State Score 8.5
- [The Bug Master](https://handshakereviews.com/companies/the-bug-master.md) · #17 of 58 · State Score 8.4 · [How to cancel (The Bug Master)](https://handshakereviews.com/companies/the-bug-master/cancel.md)
- [Forterra Pest Control](https://handshakereviews.com/companies/forterra-pest-control.md) · #18 of 58 · State Score 8.4 · [How to cancel (Forterra Pest Control)](https://handshakereviews.com/companies/forterra-pest-control/cancel.md)

## Related

- [Romex Pest & Termite Control review](https://handshakereviews.com/companies/romex-pest-and-termite-control.md)
- [Is Romex Pest & Termite Control legit?](https://handshakereviews.com/companies/romex-pest-and-termite-control/legit.md)
- [Rankings by state](https://handshakereviews.com/rankings/pest-control-west.md)
- [How we review companies](https://handshakereviews.com/how-we-review.md)

## Sources

Numbered as in the full source list of [the Romex Pest & Termite Control review](https://handshakereviews.com/companies/romex-pest-and-termite-control.md). Dates are when our researchers retrieved each page.

9. [bbb.org](https://www.bbb.org/us/tx/plano/profile/pest-control/romex-pest-termite-control-0875-90804414/complaints) — Contracts and sales · retrieved October 27, 2026
13. [facebook.com](https://www.facebook.com/groups/443013654139042/posts/1537199434720453/) — Contracts and sales · retrieved October 27, 2026
20. [romexpest.com](https://romexpest.com/terms) — Contracts and sales · retrieved October 27, 2026
21. [romexpest.com](https://romexpest.com/contact) — Contracts and sales · retrieved October 27, 2026
22. [bbb.org](https://www.bbb.org/us/tx/plano/profile/pest-control/romex-pest-termite-control-0875-90804414/customer-reviews) — Contracts and sales · retrieved October 27, 2026
23. [bbb.org](https://www.bbb.org/us/tx/plano/profile/pest-control/romex-pest-termite-control-0875-90804414/complaints?page=4) — Contracts and sales · retrieved October 27, 2026
24. [bbb.org](https://www.bbb.org/us/tx/plano/profile/pest-control/romex-pest-termite-control-0875-90804414/complaints?page=2) — Contracts and sales · retrieved October 27, 2026
25. [bbb.org](https://www.bbb.org/us/tx/plano/profile/pest-control/romex-pest-termite-control-0875-90804414/complaints?page=3) — Contracts and sales · retrieved October 27, 2026
26. [bbb.org](https://www.bbb.org/us/ok/edmond-/profile/pest-control/romex-pest-control-0995-90131164/complaints) — Contracts and sales · retrieved October 27, 2026
27. [bbb.org](https://www.bbb.org/us/ok/edmond-/profile/pest-control/romex-pest-control-0995-90131164/customer-reviews) — Contracts and sales · retrieved October 27, 2026

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