---
title: "How do I cancel Spidexx Pest Control & Termite, and is there a cancellation fee?"
description: "Spidexx Pest Control & Termite’s own terms or statements set a 12-month minimum term. Its terms require written notice to cancel."
url: "https://handshakereviews.com/companies/spidexx-pest-control-and-termite/cancel"
markdown_url: "https://handshakereviews.com/companies/spidexx-pest-control-and-termite/cancel.md"
updated: "2026-11-05"
site: "Handshake D2D News & Reviews"
---

# How do I cancel Spidexx Pest Control & Termite, and is there a cancellation fee?

By [Uri Mittelman](https://handshakereviews.com/authors/uri-mittelman.md), Editor · Research and verification: Handshake Research Desk · Updated November 5, 2026

[Review](https://handshakereviews.com/companies/spidexx-pest-control-and-termite.md) · [Is it legit?](https://handshakereviews.com/companies/spidexx-pest-control-and-termite/legit.md) · How to cancel · [Compare](https://handshakereviews.com/compare/spidexx-pest-control-and-termite-vs-aptive-pest-control.md)

**Answer:** As of November 5, 2026, Spidexx Pest Control & Termite’s own terms or statements set a 12-month minimum term. Service continues after the initial term until you cancel. Its terms require written notice to cancel (30 days). Its terms mention a cancellation fee; the wording is quoted below. One customer account describes terms misstated at the sale.

## What the record says about canceling Spidexx Pest Control & Termite

Company terms and statements first, then customers’ reports. Each links to its source; quotes are the source’s exact words.

- Company-published California service terms (Spidexx Pest Control CA Inc.): after the initial 12-month period the agreement stays in effect until canceled in writing with 30 days notice (continues until the customer cancels; written notice, not phone-only). (sources [12](https://cdn.prod.website-files.com/67baca1c4b6103b00d11f16d/67e75b6023ffb9768e91624d_Spidexx%20Terms%20%26%20Conditions%20for%20California.pdf)) Quote: “7. Following the initial 12-month period, this agreement will remain in effect until cancelled in writing with 30 days notice of cancel date.”
- Company-published California terms: canceling before the end of the 12-month period forfeits all coupons and discounts; “applicable termination fees” are mentioned for delinquent accounts but no amount is stated. (sources [12](https://cdn.prod.website-files.com/67baca1c4b6103b00d11f16d/67e75b6023ffb9768e91624d_Spidexx%20Terms%20%26%20Conditions%20for%20California.pdf)) Quote: “4. Cancellation of this agreement prior to the end of the 12-month period will result in forfeiture of all coupons and discounts.”
- Company-published California terms: mandatory AAA arbitration and a class/collective action waiver in the service agreement. (sources [12](https://cdn.prod.website-files.com/67baca1c4b6103b00d11f16d/67e75b6023ffb9768e91624d_Spidexx%20Terms%20%26%20Conditions%20for%20California.pdf)) Quote: “17. Arbitration. Both the Customer and SPC agree that any controversy or claim between them arising out of or relating to this Agreement shall be settled exclusively by arbitration.”
- Company terms page (spidexx.com/terms-conditions, headed “Notice To Owner / Tenant”, with the pesticide list, liability and late-payment terms of the pest-control service agreement; not website-use terms): mandatory arbitration under AAA Commercial Arbitration Rules for claims “relating to this agreement”. The page says nothing about term length, renewal or cancellation; those are in the signed agreement, which is not published outside California. (sources [13](https://www.spidexx.com/terms-conditions)) Quote: “4. ARBITRATION. The Purchaser and Spidexx agree that any controversy or claim between them arising out of or relating to this agreement shall be settled exclusively by arbitration.”
- Company-stated (BBB reply, Urbandale Iowa file, 11/30/2023): the contract has a cancellation fee; on 12/01/2023 the company removed the early termination fee and a $35 collections fee for this customer. No standard amount is stated by the company. (sources [9](https://www.bbb.org/us/ia/urbandale/profile/pest-control/spidexx-pest-control-0664-32082478/complaints)) Quote: “With the cancellation fee, we do have it in the contract that you sign and email it over to you as well before starting the service”
- Customer report (BBB complaint 11/30/2023, Urbandale Iowa file, first-hand): “year long contract” at $50/month; told on canceling that a $229 cancellation fee was owed. (sources [9](https://www.bbb.org/us/ia/urbandale/profile/pest-control/spidexx-pest-control-0664-32082478/complaints)) Quote: “I called to cancel and was then told that I owed a $229 cancelation fee.”
- Customer report (BBB review 08/23/2024, first-hand, Urbandale Iowa file): reps explained fees poorly; the initial fee was charged again within the first month; canceling is “another fee” (no amount). (sources [8](https://www.bbb.org/us/ia/urbandale/profile/pest-control/spidexx-pest-control-0664-32082478/customer-reviews)) Quote: “If you want to cancel its another fee.”
- Out-of-region context (Tampa Florida BBB file, outside the 24 states): two 2024 complaints cite a $229 cancellation or early-termination fee, and the company’s 05/20/2024 reply says the agreement emailed after the sale outlines the early termination fee. (sources [15](https://www.bbb.org/us/fl/tampa/profile/pest-control/spidexx-pest-control-0653-90378112/complaints)) Quote: “now they are asking $229 to cancel it.”

## How it affects the Handshake Score

Sales and contract fairness is 15% of the Handshake Score. It starts at 10 and loses points for each item below. Spidexx Pest Control & Termite’s score on this factor: 7.0 out of 10.

- 12-month minimum term (sources [9](https://www.bbb.org/us/ia/urbandale/profile/pest-control/spidexx-pest-control-0664-32082478/complaints), [12](https://cdn.prod.website-files.com/67baca1c4b6103b00d11f16d/67e75b6023ffb9768e91624d_Spidexx%20Terms%20%26%20Conditions%20for%20California.pdf)) _Counted in the score: −1_
- Auto-renews (sources [12](https://cdn.prod.website-files.com/67baca1c4b6103b00d11f16d/67e75b6023ffb9768e91624d_Spidexx%20Terms%20%26%20Conditions%20for%20California.pdf)) _Counted in the score: −0.5_
- Mandatory arbitration / class-action waiver (sources [12](https://cdn.prod.website-files.com/67baca1c4b6103b00d11f16d/67e75b6023ffb9768e91624d_Spidexx%20Terms%20%26%20Conditions%20for%20California.pdf), [13](https://www.spidexx.com/terms-conditions)) _Counted in the score: −0.5_
- Customer accounts of terms misstated at the sale (1 documented) (sources [9](https://www.bbb.org/us/ia/urbandale/profile/pest-control/spidexx-pest-control-0664-32082478/complaints)) _Counted in the score: −1_

## Pest control by state

- [#5 of 12 in Minnesota](https://handshakereviews.com/rankings/pest-control-minnesota.md): [Minneapolis area](https://handshakereviews.com/pest-control/minneapolis.md)
- [#18 of 38 in California](https://handshakereviews.com/rankings/pest-control-california.md): [Santa Rosa area](https://handshakereviews.com/pest-control/santa-rosa.md)
- [#4 of 14 in Iowa](https://handshakereviews.com/rankings/pest-control-iowa.md): [Des Moines area](https://handshakereviews.com/pest-control/des-moines.md)
- [#4 of 13 in Louisiana](https://handshakereviews.com/rankings/pest-control-louisiana.md): [New Orleans area](https://handshakereviews.com/pest-control/new-orleans.md)
- [#5 of 15 in Nebraska](https://handshakereviews.com/rankings/pest-control-nebraska.md): [Omaha area](https://handshakereviews.com/pest-control/omaha.md)
- [#12 of 21 in Nevada](https://handshakereviews.com/rankings/pest-control-nevada.md): [Reno area](https://handshakereviews.com/pest-control/reno.md)

## Similar companies in Minnesota

- [Rainbow Pest Experts](https://handshakereviews.com/companies/rainbow-pest-experts.md) · #3 of 12 · State Score 9.0
- [Valor Pest Solutions](https://handshakereviews.com/companies/valor-pest-solutions.md) · #4 of 12 · State Score 8.9
- [Greenix Pest Control](https://handshakereviews.com/companies/greenix-pest-control.md) · #6 of 12 · State Score 7.4
- [White Knight Pest Control](https://handshakereviews.com/companies/white-knight-pest-control.md) · #7 of 12 · State Score 6.5 · [How to cancel (White Knight Pest Control)](https://handshakereviews.com/companies/white-knight-pest-control/cancel.md)

## Related

- [Spidexx Pest Control & Termite review](https://handshakereviews.com/companies/spidexx-pest-control-and-termite.md)
- [Is Spidexx Pest Control & Termite legit?](https://handshakereviews.com/companies/spidexx-pest-control-and-termite/legit.md)
- [Rankings by state](https://handshakereviews.com/rankings/pest-control-west.md)
- [How we review companies](https://handshakereviews.com/how-we-review.md)

## Sources

Numbered as in the full source list of [the Spidexx Pest Control & Termite review](https://handshakereviews.com/companies/spidexx-pest-control-and-termite.md). Dates are when our researchers retrieved each page.

8. [bbb.org](https://www.bbb.org/us/ia/urbandale/profile/pest-control/spidexx-pest-control-0664-32082478/customer-reviews) — Contracts and sales · retrieved November 2, 2026
9. [bbb.org](https://www.bbb.org/us/ia/urbandale/profile/pest-control/spidexx-pest-control-0664-32082478/complaints) — Contracts and sales · retrieved November 2, 2026
12. [cdn.prod.website-files.com](https://cdn.prod.website-files.com/67baca1c4b6103b00d11f16d/67e75b6023ffb9768e91624d_Spidexx%20Terms%20%26%20Conditions%20for%20California.pdf) — Contracts and sales · retrieved November 2, 2026
13. [spidexx.com](https://www.spidexx.com/terms-conditions) — Contracts and sales · retrieved November 2, 2026
15. [bbb.org](https://www.bbb.org/us/fl/tampa/profile/pest-control/spidexx-pest-control-0653-90378112/complaints) — Contracts and sales · retrieved November 2, 2026

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