---
title: "Terminix NOLA Review"
description: "Terminix NOLA has a Handshake Score of 7.5 out of 10, ranking #95 of 164 in the West. It has 2,849 Google reviews averaging 4.8 and a BBB grade of A+."
url: "https://handshakereviews.com/companies/terminix-nola"
markdown_url: "https://handshakereviews.com/companies/terminix-nola.md"
updated: "2026-11-05"
site: "Handshake D2D News & Reviews"
---

# Terminix NOLA Review

By [Uri Mittelman](https://handshakereviews.com/authors/uri-mittelman.md), Editor · Research and verification: Handshake Research Desk · Updated November 5, 2026 · Verified November 2, 2026

Review · [Is it legit?](https://handshakereviews.com/companies/terminix-nola/legit.md)

Terminix NOLA ranks #95 of 164 in the West, with a Handshake Score of 7.5 out of 10. The score is provisional because its confidence rating is Low; what holds it back is under “What we couldn’t verify.”

This page draws on 28 public sources retrieved between October 27, 2026 and November 2, 2026, and the record was verified on November 2, 2026. The sources are listed at the end.

## At a glance

- Rank and score: #95 of 164 in the West, Handshake Score 7.5 out of 10 (provisional: its confidence rating is Low); data confidence low.
- Door-to-door selling: not found in our research (badge “N/A”; this is not proof the company never sells door to door).
- Ownership: franchise.
- Headquarters: Metairie, Louisiana.
- Founded: 1947.
- Services on its record: general pest, termite, rodent, mosquito, bed bug, commercial pest control, disinfecting services, holiday decorating.
- Record verified November 2, 2026.
- Legal name: Terminix Service Company Incorporated (Louisiana charter 21200590D); operates with two sister corporations, Terminix Exterminating Company, Inc. (charter 34148880D, Mandeville) and Riverlands Terminix, Inc. (charter 34447746D, Metairie/LaPlace).
- Website: https://terminixnola.com

## How we scored it

Handshake Score: 7.5 out of 10, #95 of 164 in the West (provisional). Each factor is scored from 0 to 10; every point added or taken away is listed with the fact behind it.

- Customer satisfaction (weight 38.89%, nominal 35%): 9.2/10
  - Google 4.81 across 2,849 West reviews
  - Blended 4.81/5
- Complaint record (weight 11.11%, nominal 10%): 10.0/10
  - 1 BBB complaint in 3 yrs ÷ 2,849 (Louisiana Google review total across the 3 listings in customer satisfaction.google (2,370 Metairie + 357 Mandeville + 122 LaPlace = 2,849). The three BBB files (Metairie, Mandeville, LaPlace/Riverlands) are the company’s only BBB files and cover its three Louisiana offices.) = 0.4 per 1,000 → 10
- Sales and contract fairness (weight 16.67%, nominal 15%): 7.5/10
  - 12-month minimum term (−1)
  - Unpublished contract & cancellation terms (−1.5)
- Licensing and compliance (weight 16.67%, nominal 15%): 10.0/10
- Legal and regulatory record (weight 16.67%, nominal 15%): 10.0/10
- Workplace score (weight 10%): not scored (< 20 employee reviews)

- Weighted average of the factors above: 9.3/10.
- Review volume −0.8: 2,849 of 5,000 Google reviews.
- Verification depth −0.4: 0 of 250 other reviews · 0 of 20 employee reviews.
- Locations −0.6: 3 of 10 locations.
- Handshake Score: 7.5/10.

## What customers say

- Terminix NOLA has 2,849 Google reviews across 3 West listings, averaging 4.8.
- BBB (Metairie, Louisiana (Terminix Service Company, Inc., BBB of…): 1.0/5, 2 reviews, retrieved October 28, 2026
- BBB (Mandeville, Louisiana (Terminix Exterminating Co., Inc…): 1.0/5, 2 reviews, retrieved October 28, 2026
- Other (terminixnola.com testimonials (company-hosted…): 4.8/5, 2,437 reviews, retrieved October 28, 2026
- Yelp (Metairie, Louisiana (2400 N Arnoult Rd)): rating not shown, 23 reviews, retrieved October 28, 2026
- Negative themes recorded by our researchers: termite follow-up not answered; inexperienced technicians; inspection found no activity customer disputes; quote dispute on enrollment fee.

## Better Business Bureau

- Its BBB profile shows an A+ grade and 1 complaint in the last three years across its BBB files.
- BBB accredited.
- BBB customer reviews: 1.0/5 average from 2 reviews.
- Retrieved November 2, 2026.

## Contracts and sales practices

- Door-to-door badge: N/A.
- Sales notes: No door-to-door or summer-sales program found. The company’s employment page recruits permanent full-time technicians (applications in person at Metairie or online); no canvassing role. No customer report of a rep at the door was seen in the BBB reviews read (4 reviews). Solicitor permits (parish/city) were not searched. Recorded as unknown.
- The company sells “annual” residential pest control contracts; its home page invites visitors to “sign up for one of our annual New Orleans pest control contracts” and its offers are for “New Annual Residential Pest Control Contracts Only”. No term, renewal, cancellation or fee wording is published. (counted in the score)
- Recurring mosquito control is sold only on an annual contract: “Must sign up for an annual contract.” (counted in the score)
- Termite contracts carry an annual renewal fee (referral offer pays up to $100 on the next annual renewal fee). Whether renewal is automatic is not stated.
- Consumer-reported quote (not a company statement): a BBB reviewer says the Mandeville office quoted $148.63 initial enrollment then $116/month or $40/month. Not used for scoring.

## Licensing and registrations

- Status and expiry are as the issuing agency’s record showed them on the date retrieved.
- Louisiana · Louisiana Department of Agriculture and Forestry (LDAF), Structural Place of Business Permits list · Place of Business Permit · no. 0021QJ · status: Active on the list revised April 20, 2026 (expiry 6/30/2026) · expires June 30, 2026 (as listed) · note: LDAF has no web lookup; this PDF list is the agency’s latest published file. Its 6/30/2026 expiry predates the 2026-27 renewal, so renewal is neither confirmed nor denied. The permit holder is named “Terminix Services Inc” on the list while the Secretary of State entity is “Terminix Service Company Incorporated”; same address, phone and website domain (terminixno.com). Insurance and bond amounts are not on the list.
- Louisiana · Louisiana Department of Agriculture and Forestry (LDAF), Structural Place of Business Permits list · Place of Business Permit · no. 0021Q7 · status: Active on the list revised April 20, 2026 (expiry 6/30/2026) · expires June 30, 2026 (as listed) · note: Branch name “SLIDELL” is LDAF’s; the permitted address is the Mandeville office. Renewal after 6/30/2026 not shown (same limit as above).
- Louisiana · Louisiana Department of Agriculture and Forestry (LDAF), Structural Place of Business Permits list · Place of Business Permit · no. 0021CN · status: Active on the list revised April 20, 2026 (expiry 6/30/2026); BBB (citing LDAF) shows expiry 6/30/2027 · expires June 30, 2027 (per BBB; list shows June 30, 2026) · note: The BBB line is third-party (BBB reproduces LDAF data) and is the only evidence of the 2026-27 renewal for any of the three permits.
- Louisiana · Louisiana Secretary of State, Commercial Division (business registry; not a pest license) · Business registry record · status: Active, In Good Standing · note: Officers: Vincent Palumbo, President; Edward Martin IV, Secretary/Treasurer. Merged in 1995 with V. P. Exterminators, Inc. (survivor).
- Louisiana · Louisiana Secretary of State, Commercial Division (business registry; not a pest license) · Business registry record · status: Active, In Good Standing · note: A second record with the same name and a Slidell city tag appears in the SOS search results (not opened).
- Louisiana · Louisiana Secretary of State, Commercial Division (business registry; not a pest license) · Business registry record · status: Active, In Good Standing · note: The LDAF permit and BBB file place this entity’s branch at 501 W. Airline Hwy, LaPlace.

## Legal and regulatory record

- Only resolved government actions count toward the score. Summaries are our researchers’ wording of the source.
- [Not counted in the legal score] April 20, 2026 · LDAF Structural Pest Control (permit list) · permit: No suspended, delinquent or expired status for any of the three permits on LDAF’s list revised April 20, 2026 (all Active).
- [COMPLAINT RECORD, a count or summary of complaints, not findings; not counted in the legal score] November 7, 2025 · BBB of Greater New Orleans Area (Terminix Exterminating Co., Inc., Mandeville file) · complaint-summary: One complaint in the last 3 years (service issue, filed 11/07/2025, status Answered; the company replied 11/17/2025 that a supervisor inspected and found no visible current termite or beetle activity). Not a government action. The Metairie and Riverlands BBB files each show 0 complaints.

## Mentions, awards and claims

### Mentions

- [Terminix Service Co., Inc (Jefferson Strong 2021, sponsored content)](https://bizneworleans.com/jefferson-strong-2021-terminix-service-co-inc/) (Biz New Orleans · July 1, 2021 · news): Company-sponsored profile: locally owned since 1947, founder Eddie Martin Jr. in the Pest Control Hall of Fame, management team named, three branches (Southshore, Northshore, River Parishes). Paid content, so the company’s own account.

## On Reddit

- Reddit hasn’t been searched for this company yet.

## Locations

- States with a location on file: Louisiana.
- Cities: Metairie, Louisiana, Mandeville, Louisiana, Laplace, Louisiana.

## What we couldn’t verify

Overall confidence in this score: Low (provisional), 3 of 11 points. [How confidence is set](https://handshakereviews.com/how-we-review#confidence).

What keeps it from rating higher:

- 2,849 western US Google reviews behind customer satisfaction (3,000 or more earns a point; 10,000 or more earns full points).
- 8 independent websites cited (25 or more earns a point).
- Too few independent non-Google reviews to blend in (Google only).
- Verifier rated the customer reviews medium (high earns a point).
- Verifier rated the licensing medium (high earns a point).
- Verifier rated the legal and regulatory record medium (high earns a point).

Verifier’s confidence by section: Identity high; Licensing medium; Legal and regulatory medium; Customer reviews medium; BBB high; Employee reviews low; Mentions medium; Sales model low.

### Gaps in the record

- Identity was checked from the company site, BBB and LDAF instead.
- Franchise relationship: the licensor entity and the franchise agreement are not public. The company says it is “a locally owned franchise of Terminix” and terminix.com says the Metairie address is “serviced by a local franchise”; whether Rentokil/Terminix International is the licensor was not confirmed.
- Louisiana licensing: LDAF has no web lookup; the only source is the POB list PDF revised April 20, 2026 (the 6/30/2026 expiries predate the 2026-27 renewal). BBB (third party) shows the Riverlands permit renewed to 6/30/2027; renewal of the Metairie and Mandeville permits is not confirmed. The Metairie permit is listed as “Terminix Services Inc (16595)” while the Secretary of State entity is “Terminix Service Company Incorporated”. Insurance and bond amounts are not shown. Individual applicator licenses were not looked up (no public LDAF search); the POB Contact column names the responsible licensee for each permit.
- Louisiana Secretary of State: three entities read (Terminix Service Company Incorporated; Terminix Exterminating Company, Inc. Mandeville; Riverlands Terminix, Inc.). A second TERMINIX EXTERMINATING COMPANY, INC. record tagged Slidell and TERMINIX DISINFECTING AND SANITIZING SERVICES LLC (Metairie) appear in search results and were not opened.
- Individuals without a company caption (Stacey Stewart, Carl A. Thompson Jr.) have no tie to the company in the record. Not read: committee-only meetings (Research Committee 5/13/2025 and 5/11/2026, Contract Review 6/17/2025; no hearings) and minutes older than Oct 2024. The next meeting (9/23/2026) is not yet posted. The March 20, 2024 minutes list a stipulated case 24-SPCC-2540 for “Terminix International CO LP The- Alexandria (2653)”, a corporate Terminix branch, not attributed here. The minutes extractions are scratch files, partly OCR.
- Contract terms: the company publishes no service agreement, FAQ or terms (its pages say only “annual” contracts, annual renewal fee on termite contracts). Auto-renewal, cancellation channel and fee, and arbitration are unknown. The signed agreement may differ from the site wording.
- Customer reviews: only BBB (4 reviews, all 1 star, across two files) could be read as independent text. Angi, HomeAdvisor, Trustpilot and Thumbtack pages for this company were not found by search or direct links; Yelp (23 reviews per a search result title) and Facebook were not opened (terms forbid automated access). Excerpts are therefore negative-skewed; positive excerpts come from the company’s own site testimonials, labeled as such.
- Employee reviews: Indeed/Glassdoor pages found by search are national Terminix (Rentokil) company pages, not this company; none attributed. No RepVue page found. Workplace not scored.
- Door-to-door: unknown. No summer-sales or canvassing role found on the company’s employment page; parish and city solicitor permits were not searched.
- Courts and AG: no Louisiana AG action or complaint data found (AG publishes none); CourtListener and the parish clerks were not reachable or are paywalled, so no litigation search of the three entities was completed. Search results (leads only, not opened; Justia and govinfo blocked or timed out on re-check) show E.D. La. employment suits (22-3698 with 22-3701, 22-3676) against “Terminix Pest Control, Inc.” The LDAF list shows a different permit holder with that name (0021QH, Houma, terminix-houma.com); none of this company’s three corporations has that name and nothing found ties the suits to it, so they are not attributed or scored (they are private employment suits in any case).
- Reddit and local news: two searches found nothing about this company. Trade press (PCT, PMP) and NOLA.com were not searched beyond one query.
- Closed or older addresses: terminix.com shows an older Metairie address (2329 Edenborn St) with the current phone, and an aggregator snippet shows a former Slidell/Northshore address (35297 Home Estate Dr, phone 985-643-6542, the Terminix Exterminating Co. BBB phone). Both are search or national-site artifacts without closure evidence for a live office, so they are not added to locations.
- Searches used: 26 of 40.
- The live re-read of terminix.com/exterminators/la/metairie-5072 timed out; the October 28, 2026 capture (“*Your address is serviced by a local franchise”, phone (504) 834-7330, old address 2329 Edenborn St) stands. LDAF’s professionals page (re-read November 2, 2026) still links the April 20, 2026 permit list as the latest; the list was read from the existing text extraction, not re-downloaded.
- TERMINIX DISINFECTING AND SANITIZING SERVICES LLC (Metairie, SOS search result) and the second TERMINIX EXTERMINATING COMPANY, INC. record tagged Slidell were not opened; no listing, BBB file or permit of either was found, so nothing is attributed. Yelp (23 reviews in a search-result title) was not opened (terms forbid automated access) and stays unscored.

### Open questions

- LDAF has no live lookup and the permit list is dated April 20, 2026: renewals for 2026-27 of 0021QJ and 0021Q7 are unconfirmed (BBB, citing LDAF, shows 0021CN to 6/30/2027). Treated as no deduction, as for Massey, LaJaunie, Arrow and Ja-Roy.
- The franchise licensor and agreement are not public; ownership is read from the company’s own “locally owned franchise of Terminix” wording and terminix.com’s “serviced by a local franchise”.
- Workplace unscored: Indeed and Glassdoor were not opened (terms forbid automated access); the national Terminix pages belong to Rentokil Terminix.
- The scanned minutes before Oct 2024 were searched by our researchers only; the three Terminix NOLA BBB review counts total 4, so there is no scored non-Google platform.

### Notes on identity

- Terminix NOLA is a locally owned franchisee of Terminix serving the New Orleans area (Terminix Service Company Incorporated, Metairie, Louisiana). It is not the national Terminix company Handshake reviews separately, and nothing from that company’s record is used here. Sources: Terminix NOLA’s own locations page (“a locally owned franchise of Terminix”, retrieved October 28, 2026) and terminix.com’s Metairie page, which marks the address “serviced by a local franchise” (retrieved October 28, 2026).

## Common questions about Terminix NOLA

### Is Terminix NOLA licensed in Louisiana?

Terminix NOLA is listed active in Louisiana on a state list dated April 2026, renewal not confirmed. Statuses are as each state agency showed them on the date retrieved.

[Licensing record](https://handshakereviews.com/companies/terminix-nola.md) · [Is Terminix NOLA legit?](https://handshakereviews.com/companies/terminix-nola/legit.md)

### Does Terminix NOLA sell door to door?

Our research didn’t establish that Terminix NOLA sells door to door. That isn’t proof that it never knocks.

[Sales evidence](https://handshakereviews.com/companies/terminix-nola.md)

### What is Terminix NOLA’s BBB rating?

Terminix NOLA’s BBB profile shows an A+ grade and 1 complaint in the last three years across its BBB files.

[BBB record](https://handshakereviews.com/companies/terminix-nola.md)

### Does Terminix NOLA charge a cancellation fee?

Terminix NOLA’s own terms or statements set a 12-month minimum term. Our record has no confirmed cancellation fee amount. We found no published contract or cancellation terms.

[Contract terms](https://handshakereviews.com/companies/terminix-nola.md)

### How does Terminix NOLA rank?

Terminix NOLA ranks #95 of 164 in the West, with a Handshake Score of 7.5 out of 10 (Low confidence). Strongest: licensing and compliance (10.0/10). Weakest: sales and contract fairness (7.5/10).

[How we scored it](https://handshakereviews.com/companies/terminix-nola.md) · [Full rankings](https://handshakereviews.com/rankings/pest-control-west.md)

### Has Terminix NOLA faced government actions?

No resolved government actions count against Terminix NOLA in our scoring.

[Legal and regulatory record](https://handshakereviews.com/companies/terminix-nola.md)

### Where does Terminix NOLA have locations?

Our record lists 3 locations for Terminix NOLA in Louisiana. It appears in our area rankings for New Orleans.

[Locations](https://handshakereviews.com/companies/terminix-nola.md) · [Best pest control in the New Orleans area](https://handshakereviews.com/pest-control/new-orleans.md)

## Pest control in Louisiana

- [#2 of 13 in Louisiana](https://handshakereviews.com/rankings/pest-control-louisiana.md): [New Orleans area](https://handshakereviews.com/pest-control/new-orleans.md)

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- [J&J Exterminating](https://handshakereviews.com/companies/j-and-j-exterminating.md) · #3 of 13 · State Score 8.6 · [Is it legit? (J&J Exterminating)](https://handshakereviews.com/companies/j-and-j-exterminating/legit.md)
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## Sources

28 distinct pages, numbered in the order they appear in the record. Dates are when our researchers retrieved each page.

1. [Company website](https://terminixnola.com) — terminixnola.com · Company facts
2. [coraweb.sos.la.gov](https://coraweb.sos.la.gov/commercialsearch/CommercialSearchDetails.aspx?CharterID=73273_250FEB16CC) — Company facts · retrieved November 2, 2026
3. [terminixnola.com](https://terminixnola.com/about-us) — Company facts · retrieved October 28, 2026
4. [bbb.org](https://www.bbb.org/us/la/metairie/profile/pest-control/terminix-service-company-inc-0985-9000038) — Company facts · retrieved October 28, 2026
5. [terminixnola.com](https://terminixnola.com/locations) — Company facts · retrieved October 28, 2026
6. [terminix.com](https://www.terminix.com/exterminators/la/metairie-5072/) — Company facts · retrieved October 28, 2026
7. [coraweb.sos.la.gov](https://coraweb.sos.la.gov/commercialsearch/CommercialSearchDetails.aspx?CharterID=279761_5FDA66F7A5) — Company facts · retrieved November 2, 2026
8. [bizneworleans.com](https://bizneworleans.com/jefferson-strong-2021-terminix-service-co-inc/) — Company facts · retrieved October 28, 2026
9. [terminixnola.com](https://terminixnola.com/employment) — Contracts and sales · retrieved November 2, 2026
10. [terminixnola.com](https://terminixnola.com/) — Contracts and sales · retrieved October 28, 2026
11. [terminixnola.com](https://terminixnola.com/services/pest-control) — Contracts and sales · retrieved November 2, 2026
12. [terminixnola.com](https://terminixnola.com/special-offers) — Contracts and sales · retrieved November 2, 2026
13. [bbb.org](https://www.bbb.org/us/la/mandeville/profile/pest-control/terminix-exterminating-co-inc-0985-27000603/customer-reviews) — Contracts and sales · retrieved October 28, 2026
14. [Google — Metairie, Louisiana](https://www.google.com/maps?cid=5953476902750453702) — google.com · Customer reviews · retrieved October 27, 2026
15. [Google — Mandeville, Louisiana](https://www.google.com/maps?cid=13472214264681705894) — google.com · Customer reviews · retrieved October 27, 2026
16. [Google — Laplace, Louisiana](https://www.google.com/maps?cid=4685705180894361489) — google.com · Customer reviews · retrieved October 27, 2026
17. [BBB — Metairie, Louisiana (Terminix Service Company, Inc., BBB of Greater New Orleans Area)](https://www.bbb.org/us/la/metairie/profile/pest-control/terminix-service-company-inc-0985-9000038/customer-reviews) — bbb.org · Customer reviews · retrieved October 28, 2026
18. [BBB — Mandeville, Louisiana (Terminix Exterminating Co., Inc., BBB of Greater New Orleans Area)](https://www.bbb.org/us/la/mandeville/profile/pest-control/terminix-exterminating-co-inc-0985-27000603) — bbb.org · Customer reviews · retrieved October 28, 2026
19. [Other — terminixnola.com testimonials (company-hosted, company-selected; not independent, not scored)](https://terminixnola.com/contact) — terminixnola.com · Customer reviews · retrieved October 28, 2026
20. [Yelp — Metairie, Louisiana (2400 N Arnoult Rd)](https://www.yelp.com/biz/terminix-metairie) — yelp.com · Customer reviews · retrieved October 28, 2026
21. [BBB](https://www.bbb.org/us/la/metairie/profile/pest-control/terminix-service-company-inc-0985-9000038/complaints) — bbb.org · BBB · retrieved November 2, 2026
22. [BBB](https://www.bbb.org/us/la/mandeville/profile/pest-control/terminix-exterminating-co-inc-0985-27000603/complaints) — bbb.org · BBB · retrieved October 28, 2026
23. [Riverlands Terminix Inc. (LaPlace)](https://www.bbb.org/us/la/metairie/profile/pest-control/riverlands-terminix-inc-0985-90014915/addressId/78191) — bbb.org · BBB · retrieved November 2, 2026
24. [BBB](https://www.bbb.org/us/la/metairie/profile/pest-control/riverlands-terminix-inc-0985-90014915/complaints) — bbb.org · BBB · retrieved October 28, 2026
25. [BBB](https://www.bbb.org/us/la/la-place/profile/pest-control/riverlands-terminix-inc-0985-90014915/customer-reviews) — bbb.org · BBB · retrieved November 2, 2026
26. [Louisiana Department of Agriculture and Forestry (LDAF), Structural Place of Business Permits list](https://assets.ctfassets.net/pc5e1rlgfrov/tjVKL2ygRWREmMpyaP0kh/9610757631562338f96719e2e5d2fbf7/POB_List_04_20_2026_ADA.pdf) — assets.ctfassets.net · Licensing and registrations · retrieved October 27, 2026
27. [Louisiana Department of Agriculture and Forestry (LDAF), Structural Place of Business Permits list](https://terminixnola.com/privacy-policy) — terminixnola.com · Licensing and registrations · retrieved November 2, 2026
28. [Louisiana Secretary of State, Commercial Division (business registry; not a pest license)](https://coraweb.sos.la.gov/commercialsearch/commercialsearch.aspx) — coraweb.sos.la.gov · Licensing and registrations · retrieved October 28, 2026

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