---
title: "The Bugman Review"
description: "The Bugman has a Handshake Score of 7.1 out of 10, ranking #124 of 164 in the West. It has 2,539 Google reviews averaging 4.9 and a BBB grade of A+."
url: "https://handshakereviews.com/companies/the-bugman"
markdown_url: "https://handshakereviews.com/companies/the-bugman.md"
updated: "2026-11-05"
site: "Handshake D2D News & Reviews"
---

# The Bugman Review

By [Uri Mittelman](https://handshakereviews.com/authors/uri-mittelman.md), Editor · Research and verification: Handshake Research Desk · Updated November 5, 2026 · Verified October 27, 2026

Review · [Is it legit?](https://handshakereviews.com/companies/the-bugman/legit.md)

The Bugman ranks #124 of 164 in the West, with a Handshake Score of 7.1 out of 10.

This page draws on 33 public sources retrieved between October 27, 2026 and October 28, 2026, and the record was verified on October 27, 2026. The sources are listed at the end.

## At a glance

- Rank and score: #124 of 164 in the West, Handshake Score 7.1 out of 10; data confidence medium.
- Door-to-door selling: not found in our research (badge “N/A”; this is not proof the company never sells door to door).
- Ownership: independent.
- Headquarters: Anaheim, California.
- Founded: 1958.
- Services on its record: general pest, termite, ants, rodents, bed bugs, stinging insects, spiders, cockroaches, attic insulation, commercial pest control.
- Record verified October 27, 2026.
- Website: https://www.thebugman.com

## How we scored it

Handshake Score: 7.1 out of 10, #124 of 164 in the West. Each factor is scored from 0 to 10; every point added or taken away is listed with the fact behind it.

- Customer satisfaction (weight 46.67%, nominal 35%): 9.6/10
  - Google 4.90 across 2,539 West reviews
  - Other platforms 4.85/5 (Angi 4.9, Facebook 4.8)
  - Blended 4.89/5: 87.6% Google, 12.4% other platforms (79 other-platform reviews, 3.1% of the 2,539 Google reviews; the full 40% needs 10%, 254)
- Complaint record (weight 13.33%, nominal 10%): 10.0/10
  - 0 BBB complaints in 3 yrs ÷ 2,539 (West: all in California Google review total: the single Anaheim listing) = 0.0 per 1,000 → 10
- Sales and contract fairness (weight 15%): not scored
  - Sales & contract factor not scored: no contract terms or sales-conduct findings in the record; remaining weights renormalized
- Licensing and compliance (weight 20%, nominal 15%): 10.0/10
- Legal and regulatory record (weight 20%, nominal 15%): 10.0/10
- Workplace score (weight 10%): not scored (< 20 employee reviews)

- Weighted average of the factors above: 9.8/10.
- Review volume −0.8: 2,539 of 5,000 Google reviews.
- Verification depth −0.4: 79 of 250 other reviews · 0 of 20 employee reviews.
- Locations −1.5: 1 of 10 locations.
- Handshake Score: 7.1/10.

Not scored for lack of records: sales and contract fairness. The remaining weights were rescaled.

## What customers say

- The Bugman has 2,539 Google reviews across 1 West listing, averaging 4.9.
- BBB (Anaheim, California BBB profile (the company’s only office)): rating not shown, 0 reviews, retrieved October 28, 2026
- Angi (Anaheim, California (525 N Shepard Street profile)): 4.9/5, 11 reviews, retrieved October 28, 2026
- HomeAdvisor (Anaheim, California (same Angi/HomeAdvisor profile)): 4.9/5, 11 reviews, retrieved October 28, 2026
- Facebook (company page (Anaheim, California; the only office)): rating not shown, 68 reviews, retrieved October 28, 2026
- Yelp: 4.4/5, 390 reviews, retrieved October 28, 2026

## Better Business Bureau

- Its BBB profile shows an A+ grade and 0 complaints in the last three years.
- Not BBB accredited.
- BBB customer reviews: No reviews.
- Retrieved October 28, 2026.

## Contracts and sales practices

- Door-to-door badge: N/A.
- Sales notes: No door-to-door evidence found: no summer/D2D sales recruiting, no reviews or complaints describing reps at the door (BBB has 0 complaints and 0 reviews), and searches for door-to-door mentions returned nothing about this company. The sales roles seen are an appointment-based Sales Inspector working pre-scheduled leads and a telephone Outbound Lead Generator calling former customers. Recorded as unknown (not found), not “no”.
- Company-stated recurring pest packages from $55 a month (no contract length, renewal or cancellation terms stated).
- Quarterly pest service with a re-treatment guarantee between scheduled visits.
- Promotion: $50 off the initial fee for pest control sign-up (expires 10/31/2026).
- The privacy policy refers to “terms of use or terms of sale and other agreements”, but no terms of sale, service agreement or cancellation policy is published on the pages read.

## Licensing and registrations

- Status and expiry are as the issuing agency’s record showed them on the date retrieved.
- California · Structural Pest Control Board (Department of Consumer Affairs) · Company Registration (Pest & Termite Control) · no. 606 · status: Active · expires 12/31/2035 · note: Address matches the HQ, BBB profile and Google listing, so this is the same business. Other rows from the same lookup are different companies and are not used: PR 5451 “Dan The Bugman Inc” (Alameda) and PR 5849 “Mike The Bug Man Inc” (El Segundo). No Branch Office (BR) row exists for this company (it has one office). The 12/31/2035 expiry is the file’s placeholder-style value, not a renewal deadline. The file has no insurance, bond, qualifying-operator or discipline fields; the DCA detail page is blocked (Turnstile). SPCB disciplinary-PDF names pr_606_acc.pdf, pr-606_acc.pdf, pr_606_aacc.pdf and pr-606_aacc.pdf returned 404 (a miss proves nothing). The SPCB file at this address also lists 42 active Field Representatives (1 delinquent, 1 inactive) and 15 active Registered Applicators (2 delinquent).
- California · Structural Pest Control Board (Department of Consumer Affairs) · Operator (Pest & Termite Control), individual · no. 8176 · status: Active · expires June 30, 2029 · note: Individual Operator license of the owner/CEO at the HQ address; the only Operator row at that address. The bulk file does not say which operator qualifies the company registration, so this is context only and not counted as the company record.
- California · California Secretary of State (business entity registry) · status: Not verified (bizfile Online blocked; no matching entity found on OpenCorporates)

## Legal and regulatory record

- Only resolved government actions count toward the score. Summaries are our researchers’ wording of the source.
- [COMPLAINT RECORD, a count or summary of complaints, not findings; not counted in the legal score] October 28, 2026 · BBB, Mountain West & Pacific Southwest (Anaheim, California profile) · complaint-summary: BBB profile “The Bug Man” (alternate names The Bugman, Bugman) at 525 North Shepard Street, Anaheim: rated A+, not accredited, 0 complaints and 0 customer reviews on file.

## Mentions, awards and claims

### Mentions

- [Ask the Experts: Brian Olson, president and CEO, The Bugman](https://www.coastalrealestateguide.com/ask-the-experts/) (Coastal Real Estate Guide · March 18, 2011 · news): Feature giving the owner’s pest-prevention advice and company history: founded in 1958 by Herb Olson in Fullerton; Brian Olson joined in 1983.
- [The Bugman Review: Services and Pricing](https://www.thisoldhouse.com/pest-control/the-bugman-review) (This Old House (Reviews, updated 05/28/2026) · May 28, 2026 · blog): Affiliate-style review describing a one-location Anaheim company (CEO Brian Olsen, founded 1958) and quoting one positive and one strongly negative customer review (billing for interior units, ineffective roach treatment). The quoted reviews are second-hand and undated.
- [The Bugman Anaheim: 2026 Review](https://pestcontrolcalifornia.us/best-pest-control-companies/anaheim/the-bugman-anaheim-review/) (pestcontrolcalifornia.us (lead-generation listicle) · April 2026 · directory): Listicle “verdict” page rating The Bugman 4.8/5 and listing generic pros and cons; it steers readers to its own booking network. Its price estimates and “auto-renewal” remark are unsourced and are not used for any input.
- [Any good pest control recommendations? Got a rat problem.](https://www.reddit.com/r/orangecounty/comments/18d6ha1/any_good_pest_control_recommendations_got_a_rat/) (Reddit r/orangecounty · reddit): An Orange County commenter recommends The Bugman (snippet only; thread not opened).
- [Good termite inspectors : r/orangecounty](https://www.reddit.com/r/orangecounty/comments/16j4kmd/good_termite_inspectors/) (Reddit r/orangecounty · reddit): A commenter says they recently used The Bugman for a termite inspection (snippet only).
- [Sales Inspector - the bugman Termite and Pest Control](https://www.ziprecruiter.com/c/bugman-Termite-and-Pest-Control/Job/Sales-Inspector/-in-Anaheim,CA?jid=466e0d25b0075c53) (ZipRecruiter · October 2026 · other): Job ad for a full-time, licensed Sales Inspector ($75K-$85K/yr listed) working pre-scheduled leads; includes a message from President and CEO Brian Olson and the claim “Since 1958”.
- [the bugman (LinkedIn company page)](https://cl.linkedin.com/company/the-bugman) (LinkedIn · directory): LinkedIn company page (snippet only) gives thebugman.com, 51-200 employees, HQ Anaheim.

### Awards

- BBB A+ rating (not accredited) (BBB, Mountain West & Pacific Southwest, 2026)

## On Reddit

- Reddit hasn’t been searched for this company yet.

## Locations

- States with a location on file: California.
- Cities: Anaheim, California.

## What we couldn’t verify

Overall confidence in this score: Medium, 5 of 11 points. [How confidence is set](https://handshakereviews.com/how-we-review#confidence).

What keeps it from rating higher:

- 2,539 western US Google reviews behind customer satisfaction (3,000 or more earns a point; 10,000 or more earns full points).
- 4 of 5 factors scored (not scored: sales and contract fairness).
- Verifier rated the legal and regulatory record medium (high earns a point).
- Verifier corrected or removed 11.3% of the items checked (10% or fewer earns a point).
- 19 independent websites cited (25 or more earns a point).

Verifier’s confidence by section: Identity high; Licensing high; Legal and regulatory medium; Customer reviews high; BBB high; Employee reviews low; Mentions medium; Sales model medium.

### Gaps in the record

- Name disambiguation: many unrelated “Bug Man/Bugman” businesses exist, including The Bug Man (Baton Rouge, Louisiana; bugmanonline.com), The Bugman Termite And Pest Control (Little Rock, Arkansas), The Bug Man Pest Control (Hurricane, Utah; thebugman.co), The Bug Man (Derby, Kansas), The Bug Man, Inc. (Des Moines, Iowa), The Bug Man Company (Victoria, Texas), Ask the Bug Man (Eugene, Oregon), Dan The Bugman (Alameda, California; SPCB PR 5451), Mike The Bug Man Inc (El Segundo, California; PR 5849) and The Original Bugman Pest Elimination, Inc. (bugmanpest.com). None is used. Every cited source was tied to this company by thebugman.com, 525 N Shepard St, (714) 992-1292 or SPCB PR 606.
- Locations: only one office (525 N. Shepard St, Anaheim) on the company site. A MapQuest snippet for “Bug Man Inc, Irvine, CA” (“over 60 years” in Orange County) and one for “Bugman, Fullerton, CA” could not be tied to the company by domain, address or license and are not added.
- Legal entity name and California Secretary of State status not verified: bizfile Online is blocked and OpenCorporates showed no matching entity for “bugman”.
- SPCB: qualifying operator, insurance and bond are not in the DCA bulk file and the DCA detail page is blocked (Turnstile). Disciplinary PDF names for PR 606 returned 404 (a miss proves nothing).
- CA county agricultural-commissioner civil penalties (DPR list, incidents September 2024 to August 2026): 0 rows for “bugman”, “bug man”, “606”, “Olson” or “8176”. Earlier years not covered by the file.
- Regulatory/legal: California Attorney General press-release search for “bugman” returned no releases; web searches for lawsuits, settlements, class actions and AG actions found nothing about this company. CourtListener served a human check, so federal dockets were not searched. California superior-court records were not searched (no statewide name search). Cal/OSHA / OSHA establishment search not run (results page serves a human check).
- Contract terms: the website publishes no service agreement, terms of sale, minimum term, auto-renewal, cancellation method/fee or arbitration terms (pages read: home, our-story, pest-control, areas-we-service, contact, careers, privacy-policy). No customer reports of contract terms were found on page evidence (BBB has 0 complaints). Sales and contract fairness inputs are all unknown.
- thebugman.com served a Cloudflare “Performing security verification” page to some automated fetches; later fetches of the same pages loaded normally. No terms on the site forbid automated access (privacy policy read).
- Google: Google served a limited view without sorting, so low-star Google reviews could not be read; Google excerpts are positive-only for that reason.
- Yelp: business page blocked; 4.4 from ~390 reviews seen only in search snippets, not scored.
- Employee reviews: Indeed (403) and Glassdoor (“Humans only”) blocked; Indeed 3.4 from 15 and Glassdoor 14 reviews (4.6) seen only in snippets, not scored, so the Workplace factor has no usable inputs.
- Not found: Trustpilot, Thumbtack and Nextdoor profiles for this company (searches returned other businesses); BBB customer reviews are 0.
- Awards: the “PCT Top 100” claim and the 2011 “voted No. 1 exterminator in Orange County” claim were not verified with the issuers.
- Court records (CA superior court, CourtListener) remain unsearched.
- Angi and the ZipRecruiter “Outbound Lead Generator” page could not be re-read live (socket error / Cloudflare human-verification check) and were not worked around. Google Maps and Facebook were not re-read (terms forbid automated access).

### Open questions

- Sales and contract fairness is unscored because no contract terms or sales-conduct findings are on record.
- Legal entity name and California Secretary of State status remain unverified (bizfile blocked).

## Common questions about The Bugman

### Is The Bugman licensed in California?

The Bugman holds a current company pesticide license in California. Statuses are as each state agency showed them on the date retrieved.

[Licensing record](https://handshakereviews.com/companies/the-bugman.md) · [Is The Bugman legit?](https://handshakereviews.com/companies/the-bugman/legit.md)

### Does The Bugman sell door to door?

Our research didn’t establish that The Bugman sells door to door. That isn’t proof that it never knocks.

[Sales evidence](https://handshakereviews.com/companies/the-bugman.md)

### What is The Bugman’s BBB rating?

The Bugman’s BBB profile shows an A+ grade and 0 complaints in the last three years.

[BBB record](https://handshakereviews.com/companies/the-bugman.md)

### Does The Bugman charge a cancellation fee?

Our record has no confirmed cancellation fee amount.

[Contract terms](https://handshakereviews.com/companies/the-bugman.md)

### How does The Bugman rank?

The Bugman ranks #124 of 164 in the West, with a Handshake Score of 7.1 out of 10 (Medium confidence). Strongest: licensing and compliance (10.0/10). Weakest: customer satisfaction (9.6/10). Sales and contract fairness: N/A.

[How we scored it](https://handshakereviews.com/companies/the-bugman.md) · [Full rankings](https://handshakereviews.com/rankings/pest-control-west.md)

### Has The Bugman faced government actions?

No resolved government actions count against The Bugman in our scoring.

[Legal and regulatory record](https://handshakereviews.com/companies/the-bugman.md)

### Where does The Bugman have locations?

Our record lists 1 location for The Bugman in California. It appears in our area rankings for Orange County.

[Locations](https://handshakereviews.com/companies/the-bugman.md) · [Best pest control in the Orange County](https://handshakereviews.com/pest-control/orange-county-ca.md)

## Pest control in California

- [#6 of 38 in California](https://handshakereviews.com/rankings/pest-control-california.md): [Orange County](https://handshakereviews.com/pest-control/orange-county-ca.md)

## Similar companies in California

- [HomeShield Pest Control](https://handshakereviews.com/companies/homeshield-pest-control.md) · #4 of 38 · State Score 8.6 · [Is it legit? (HomeShield Pest Control)](https://handshakereviews.com/companies/homeshield-pest-control/legit.md)
- [Pro Active Pest Control](https://handshakereviews.com/companies/pro-active-pest-control.md) · #5 of 38 · State Score 8.6 · [Is it legit? (Pro Active Pest Control)](https://handshakereviews.com/companies/pro-active-pest-control/legit.md)
- [EcoGuard Pest Management](https://handshakereviews.com/companies/ecoguard-pest-management.md) · #7 of 38 · State Score 8.5 · [Is it legit? (EcoGuard Pest Management)](https://handshakereviews.com/companies/ecoguard-pest-management/legit.md)
- [Advanced Integrated Pest Management](https://handshakereviews.com/companies/advanced-integrated-pest-management.md) · #8 of 38 · State Score 8.5 · [Is it legit? (Advanced Integrated Pest Management)](https://handshakereviews.com/companies/advanced-integrated-pest-management/legit.md)

## Sources

33 distinct pages, numbered in the order they appear in the record. Dates are when our researchers retrieved each page.

1. [Company website](https://www.thebugman.com) — thebugman.com · Company facts
2. [thebugman.com](https://www.thebugman.com/areas-we-service) — Company facts · retrieved October 28, 2026
3. [thebugman.com](https://www.thebugman.com/our-story) — Company facts · retrieved October 28, 2026
4. [coastalrealestateguide.com](https://www.coastalrealestateguide.com/ask-the-experts/) — Company facts · retrieved October 28, 2026
5. [thisoldhouse.com](https://www.thisoldhouse.com/pest-control/the-bugman-review) — Company facts · retrieved October 28, 2026
6. [bbb.org](https://www.bbb.org/us/ca/anaheim/profile/pest-control/the-bug-man-1126-13164561) — Company facts · retrieved October 28, 2026
7. [thebugman.com](https://thebugman.com) — Company facts · retrieved October 28, 2026
8. [ziprecruiter.com](https://www.ziprecruiter.com/c/bugman-Termite-and-Pest-Control/Job/Sales-Inspector/-in-Anaheim,CA?jid=466e0d25b0075c53) — Company facts · retrieved October 28, 2026
9. [talents.vaia.com](https://talents.vaia.com/companies/the-bugman-termite-and-pest-control/lead-generation-specialist-220823501/) — Contracts and sales · retrieved October 28, 2026
10. [thebugman.com](https://www.thebugman.com/pest-control) — Contracts and sales · retrieved October 28, 2026
11. [thebugman.com](https://www.thebugman.com/privacy-policy) — Contracts and sales · retrieved October 28, 2026
12. [Google — Anaheim, California](https://www.google.com/maps?cid=8475183101031774124) — google.com · Customer reviews · retrieved October 27, 2026
13. [BBB — Anaheim, California BBB profile (the company’s only office)](https://www.bbb.org/us/ca/anaheim/profile/pest-control/the-bug-man-1126-13164561/customer-reviews) — bbb.org · Customer reviews · retrieved October 28, 2026
14. [Angi — Anaheim, California (525 N Shepard Street profile)](https://www.angi.com/companylist/us/ca/anahiem/the-bugman-reviews-1.htm) — angi.com · Customer reviews · retrieved October 28, 2026
15. [HomeAdvisor — Anaheim, California (same Angi/HomeAdvisor profile)](https://www.homeadvisor.com/rated.TheBugMan.41800218.html) — homeadvisor.com · Customer reviews · retrieved October 28, 2026
16. [Facebook — company page (Anaheim, California; the only office)](https://www.facebook.com/thebugman58/) — facebook.com · Customer reviews · retrieved October 28, 2026
17. [Yelp —](https://www.yelp.com/biz/the-bugman-anaheim-2) — yelp.com · Customer reviews · retrieved October 28, 2026
18. [Yelp —](https://www.yelp.com/search?cflt=pest_control&find_loc=Anaheim%2C+CA+92817) — yelp.com · Customer reviews · retrieved October 28, 2026
19. [Yelp —](https://www.yelp.com/search?find_desc=Bug+Exterminators&find_loc=Anaheim%2C+CA) — yelp.com · Customer reviews · retrieved October 28, 2026
20. [BBB](https://www.bbb.org/us/ca/anaheim/profile/pest-control/the-bug-man-1126-13164561/complaints) — bbb.org · BBB · retrieved October 28, 2026
21. [Structural Pest Control Board (Department of Consumer Affairs)](https://dca.box.com/s/oss6hf8jys2bmgxqd2gdz7w4oepm2il9) — dca.box.com · Licensing and registrations · retrieved October 27, 2026
22. [California Secretary of State (business entity registry)](https://opencorporates.com/companies/us_ca?q=bugman) — opencorporates.com · Licensing and registrations · retrieved October 28, 2026
23. [Indeed (employee reviews)](https://www.indeed.com/cmp/The-Bugman-1/reviews) — indeed.com · Workplace · retrieved October 28, 2026
24. [Indeed (employee reviews)](https://www.indeed.com/cmp/The-Bugman-1/reviews?fcountry=US&floc=Anaheim%2C+CA) — indeed.com · Workplace · retrieved October 28, 2026
25. [Indeed (employee reviews)](https://www.indeed.com/cmp/The-Bugman-1/job-titles/Field-Representative) — indeed.com · Workplace · retrieved October 28, 2026
26. [Glassdoor (employee reviews)](https://www.glassdoor.com/Overview/Working-at-the-bugman-CA-EI_IE1315000.11,24.htm) — glassdoor.com · Workplace · retrieved October 28, 2026
27. [Glassdoor (employee reviews)](https://www.glassdoor.co.in/Jobs/the-bugman-CA-Jobs-E1315000.htm?filter.jobTitleExact=Customer+Service+Representative+%28CSR%29) — glassdoor.co.in · Workplace · retrieved October 28, 2026
28. [Glassdoor (employee reviews)](https://www.glassdoor.com/Job/costa-mesa-ca-pest-control-route-manager-jobs-SRCH_IL.0,13_IC1146769_KO14,40.htm) — glassdoor.com · Workplace · retrieved October 28, 2026
29. [The Bugman Anaheim: 2026 Review](https://pestcontrolcalifornia.us/best-pest-control-companies/anaheim/the-bugman-anaheim-review/) — pestcontrolcalifornia.us · Mentions, awards and claims · retrieved October 28, 2026
30. [Any good pest control recommendations? Got a rat problem.](https://www.reddit.com/r/orangecounty/comments/18d6ha1/any_good_pest_control_recommendations_got_a_rat/) — reddit.com · Mentions, awards and claims · retrieved October 28, 2026
31. [Good termite inspectors : r/orangecounty](https://www.reddit.com/r/orangecounty/comments/16j4kmd/good_termite_inspectors/) — reddit.com · Mentions, awards and claims · retrieved October 28, 2026
32. [the bugman (LinkedIn company page)](https://cl.linkedin.com/company/the-bugman) — cl.linkedin.com · Mentions, awards and claims · retrieved October 28, 2026
33. [thebugman.com](https://www.thebugman.com/careers) — Mentions, awards and claims · retrieved October 28, 2026

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