---
title: "Truly Nolen Pest & Termite Control Review"
description: "Truly Nolen Pest & Termite Control has a Handshake Score of 8.6 out of 10, ranking #12 of 164 in the West. It has 16,209 Google reviews averaging 4.8."
url: "https://handshakereviews.com/companies/truly-nolen-pest-and-termite-control"
markdown_url: "https://handshakereviews.com/companies/truly-nolen-pest-and-termite-control.md"
updated: "2026-11-03"
site: "Handshake D2D News & Reviews"
---

# Truly Nolen Pest & Termite Control Review

By [Uri Mittelman](https://handshakereviews.com/authors/uri-mittelman.md), Editor · Research and verification: Handshake Research Desk · Updated November 3, 2026 · Verified October 27, 2026

Review · [Is it legit?](https://handshakereviews.com/companies/truly-nolen-pest-and-termite-control/legit.md) · [Compare](https://handshakereviews.com/compare/truly-nolen-pest-and-termite-control-vs-orkin.md) · [Records](https://handshakereviews.com/companies/truly-nolen-pest-and-termite-control/records.md)

Truly Nolen Pest & Termite Control ranks #12 of 164 in the West, with a Handshake Score of 8.6 out of 10.

This page draws on 99 public sources retrieved October 27, 2026, and the record was verified on October 27, 2026. The sources are listed at the end.

## At a glance

- Rank and score: #12 of 164 in the West, Handshake Score 8.6 out of 10; data confidence medium.
- Door-to-door selling: partly (badge “Partial”), per sourced sales evidence.
- Ownership: independent.
- Headquarters: Tucson, Arizona.
- Founded: 1955.
- Services on its record: general pest, termite, rodent, bed bugs, scorpions, wasps and bees, termite fumigation (tenting) and tentless termite treatment, insulation (Truly Insulation Plus), lawn care (Florida), commercial pest control.
- Record verified October 27, 2026.
- Legal name: Truly Nolen of America, Inc..
- Website: https://www.trulynolen.com

## How we scored it

Handshake Score: 8.6 out of 10, #12 of 164 in the West. Each factor is scored from 0 to 10; every point added or taken away is listed with the fact behind it.

- Customer satisfaction (weight 41.18%, nominal 35%): 9.0/10
  - Google 4.78 across 16,209 West reviews
  - Other platforms 2.99/5 (BBB reviews 1.0 company-wide, Trustpilot 3.2 company-wide)
  - Blended 4.75/5: 98.4% Google, 1.6% other platforms (64 other-platform reviews, 0.4% of the 16,209 Google reviews; the full 40% needs 10%, 1,621)
- Complaint record (weight 11.76%, nominal 10%): 10.0/10
  - 29 BBB complaints in 3 yrs ÷ 35,262 (national Google review total (78 US listings); listings with their own BBB file or franchised are not in the base (12 listings)) = 0.8 per 1,000 (company-wide) → 10
- Sales and contract fairness (weight 15%): not scored
  - Sales & contract factor not scored: no contract terms or sales-conduct findings in the record; remaining weights renormalized
- Licensing and compliance (weight 17.65%, nominal 15%): 9.0/10
  - Minor administrative penalty: San Diego County Agricultural Commissioner civil penalty, NOPA EA-37-2025-137 (SPCB BR 5160, 3 CCR 6739: d) ($250, August 5, 2025) (−0.5)
  - Minor administrative penalty: San Diego County Agricultural Commissioner civil penalty, NOPA EA-37-2026-036 (SPCB BR 5160, 3 CCR 6738) ($350, March 12, 2026) (−0.5)
- Legal and regulatory record (weight 17.65%, nominal 15%): 10.0/10
- Workplace score (weight 11.76%, nominal 10%): 6.5/10
  - Employee rating 3.60/5 (Indeed 3.6 from 550)

- Weighted average of the factors above: 9.0/10.
- Review volume 0: 16,209 Google reviews.
- Verification depth −0.4: 64 of 250 other reviews · 550 employee reviews.
- Locations 0: 37 locations.
- Handshake Score: 8.6/10.

Not scored for lack of records: sales and contract fairness. The remaining weights were rescaled.

## What customers say

- Truly Nolen Pest & Termite Control has 16,209 Google reviews across 35 West listings, averaging 4.8.
- BBB (company-wide (Tucson HQ file: headquarters and…): 1.0/5, 6 reviews, retrieved October 27, 2026
- Trustpilot (company-wide (trulynolen.com)): 3.2/5, 58 reviews, retrieved October 27, 2026
- HomeAdvisor (Tucson, Arizona (6185 N Travel Center Dr)): rating not shown, 0 reviews, retrieved October 27, 2026
- Negative themes recorded by our researchers: refund and billing delays; termite treatments that did not resolve activity; missed appointments / no callback from managers.

## Better Business Bureau

- Its company-wide BBB profile shows a B- grade and 29 complaints in the last three years.
- Not BBB accredited.
- BBB customer reviews: 1.0/5 average from 6 reviews.
- Retrieved October 27, 2026.

## Contracts and sales practices

- Door-to-door badge: Partial.
- Sales notes: Rated partial: one recent first-hand report (BBB, Feb 2026, location not stated) of a Truly Nolen sales rep knocking on the customer’s door several times. Truly Nolen sells mainly through inbound calls, online purchase and salaried outside sales reps doing inspections; no summer door-to-door program, recruiting site or solicitor-permit record was found. Two searches for door-to-door/summer sales returned no Truly Nolen D2D program.
- Residential pest control is sold as quarterly ‘4 Seasons Pest Control’ or a one-time treatment.
- Online promotion refers to a ‘new service contract’ for Four Seasons Pest Control; contract length, renewal and cancellation terms are not published on the site.
- Satisfaction guarantee: full refund on the most recent service if not satisfied.
- Company statement (BBB reply, 2024): annual termite coverage lapses when the renewal is not paid (‘auto-canceled due to non-payment of the renewal’), and a ‘Retreat Only’ termite agreement covers re-treatment but not repairs. This describes renewal by payment, not automatic renewal.
- First-hand complaint (location not stated): the customer says the contract gave a right to cancel if the pest issue was not resolved, but after canceling by phone in Oct 2025 the account was sent to collections.
- Employment (not customer) agreements: the ‘RESOLVE’ program requires employees to arbitrate employment disputes (AAA). No customer arbitration clause was found.

## Licensing and registrations

- Status and expiry are as the issuing agency’s record showed them on the date retrieved.
- Arizona · Arizona Department of Agriculture (Pest Management Division; record labeled Office of Pest Management) · Pest management business license (company) · no. 4020 · status: Active · note: Searched the business lookup (opm.azda.gov/PCBusSearch.php) for ‘TRULY NOLEN’: this is the only match. Flagstaff (3900 Historic Rte 66) is not among the registered branch offices; the company site lists it as ‘flagstaff-046s’, possibly a satellite of Prescott (046). Not treated as a finding. Branches: 15 registered branch offices, all Active, expiring 05/31/2027: Chandler, Lake Havasu, Peoria, Phoenix (Deer Valley), Prescott Valley, Sahuarita (PO box; Green Valley phone), Scottsdale (PO box; Tempe phone), Sierra Vista, Tempe, Tucson x5 (Oracle Rd, Speedway Ste 210 and 218, 436 S Williams, Travel Center Dr), Yuma.
- Texas · Texas Department of Agriculture (Structural Pest Control Service) · Commercial business license (TPCL), categories PT · no. 0569387 · status: Active (listed in TDA’s report of current licenses) · expires January 31, 2027 · note: CSV columns: INSURANCE_EXPIRED 01/01/2027, LICENSE_EXPIRED 01/31/2027, LICENSE_ISSUED 01/28/1998. The report lists businesses holding active licenses; insurance on file to 01/01/2027 (not expired).
- Texas · Texas Department of Agriculture (Structural Pest Control Service) · Commercial business license (TPCL), categories PT · no. 0591791 · status: Active (listed in TDA’s report of current licenses) · expires March 31, 2027 · note: CSV columns: INSURANCE_EXPIRED 01/01/2027, LICENSE_EXPIRED 03/31/2027, LICENSE_ISSUED 03/08/2011. The report lists businesses holding active licenses; insurance on file to 01/01/2027 (not expired).
- Texas · Texas Department of Agriculture (Structural Pest Control Service) · Commercial business license (TPCL), categories PT · no. 0569385 · status: Active (listed in TDA’s report of current licenses) · expires January 31, 2027 · note: CSV columns: INSURANCE_EXPIRED 01/01/2027, LICENSE_EXPIRED 01/31/2027, LICENSE_ISSUED 12/10/1997. The report lists businesses holding active licenses; insurance on file to 01/01/2027 (not expired).
- Texas · Texas Department of Agriculture (Structural Pest Control Service) · Commercial business license (TPCL), categories PT · no. 0569384 · status: Active (listed in TDA’s report of current licenses) · expires January 31, 2027 · note: CSV columns: INSURANCE_EXPIRED 01/01/2027, LICENSE_EXPIRED 01/31/2027, LICENSE_ISSUED 04/21/2005. The report lists businesses holding active licenses; insurance on file to 01/01/2027 (not expired).
- Texas · Texas Department of Agriculture (Structural Pest Control Service) · Commercial business license (TPCL), categories PT · no. 0569386 · status: Active (listed in TDA’s report of current licenses) · expires January 31, 2027 · note: CSV columns: INSURANCE_EXPIRED 01/01/2027, LICENSE_EXPIRED 01/31/2027, LICENSE_ISSUED 01/01/1990. The report lists businesses holding active licenses; insurance on file to 01/01/2027 (not expired).
- Texas · Texas Department of Agriculture (Structural Pest Control Service) · Commercial business license (TPCL), categories PT · no. 0569389 · status: Active (listed in TDA’s report of current licenses) · expires January 31, 2027 · note: CSV columns: INSURANCE_EXPIRED 01/01/2027, LICENSE_EXPIRED 01/31/2027, LICENSE_ISSUED 11/13/1992. The report lists businesses holding active licenses; insurance on file to 01/01/2027 (not expired).
- Texas · Texas Department of Agriculture (Structural Pest Control Service) · Commercial business license (TPCL), categories PT · no. 0737676 · status: Active (listed in TDA’s report of current licenses) · expires January 31, 2027 · note: CSV columns: INSURANCE_EXPIRED 01/01/2027, LICENSE_EXPIRED 01/31/2027, LICENSE_ISSUED 01/03/2017. The report lists businesses holding active licenses; insurance on file to 01/01/2027 (not expired).
- Texas · Texas Department of Agriculture (Structural Pest Control Service) · Commercial business license (franchise, not the company) · no. 0959348 · status: Active (listed in TDA’s report of current licenses) · expires May 31, 2027 · note: Franchisee record (Abilene franchise owners Nick & Crystal Negen). The Austin franchisee’s operator, WHEARLEY ENTERPRISES, appears in the same report only with the DBA FIREMANS PEST AND TERMITE (Navarro County). No separate Lubbock franchise record with a Truly Nolen DBA was identified.
- Texas · Texas Comptroller of Public Accounts / Texas Secretary of State (business registry) · Foreign corporation registration (business registry, not a pesticide license) · no. Taxpayer 18601691662; SOS file 0006438106 · status: ACTIVE (right to transact business; SOS registration) · note: The Comptroller name search also lists TRULY NOLEN EXTERMINATING INC, TRULY NOLEN EXTERMINATING OF EL PASO INC and TRULY NOLEN EXTERMINATING OF HOUSTON INC (status not opened).
- New Mexico · New Mexico Secretary of State (business registry) · Foreign Profit Corporation (business registry, not a pesticide license) · no. Business ID 1249846 · status: Active · note: A second record, TRULY NOLEN EXTERMINATING OF NEW MEXICO, INC. (N. S. L.), Business ID 507319, shows status Merged.
- California · Structural Pest Control Board (SPCB), Department of Consumer Affairs · Company Registration (Fumigation-Pest & Termite Control) · no. PR 285 · status: Active (DCA licensee file refreshed October 1, 2026) · note: Matched by exact legal name and by street address (San Marcos, Corona) and city/ZIP (Palm Desert, San Diego). The 12-31-2035 expiration is DCA’s placeholder value, not a renewal date. No branch office row was found for the Perris/Moreno Valley, Orange, Temecula or La Quinta listings; the file omits nothing current but may list branches under another address, so this is not a finding. The file has no discipline column; SPCB accusations were not searched (DCA search behind Turnstile).
- California · Structural Pest Control Board (SPCB), Department of Consumer Affairs · Company Registration (Pest & Termite Control) - franchisee, not the company · no. PR 10190 · status: Active (DCA licensee file refreshed October 1, 2026) · note: Franchisee registration; excluded from licensing and compliance like the Texas franchise license.

## Legal and regulatory record

- Only resolved government actions count toward the score. Summaries are our researchers’ wording of the source.
- [LAWSUIT OR ALLEGATION, claims are allegations unless the summary states an outcome; not counted in the legal score] April 2011 · California · lawsuit: Miranda and Luna, pest control technicians, filed a putative class action in April 2011 alleging California wage-and-hour violations (unpaid straight time and overtime, meal and rest periods, final wages, wage statements). In Truly Nolen of America v. Superior Court (2012) 208 Cal.App.4th 487 the Court of Appeal issued a writ directing the trial court to reconsider whether arbitration should proceed individually. Final outcome not found. Private employment case; wage-and-hour, not consumer.
- [Not counted in the legal score; cited as evidence for licensing and compliance] March 12, 2026 · San Diego County Agricultural Commissioner (California); DPR county civil-penalty list · enforcement: County agricultural commissioner civil penalty, San Diego County: NOPA EA-37-2026-036 against “TRULY NOLEN OF AMERICA, INC.” (license number SPCB 5160 = Truly Nolen’s San Diego branch office BR 5160); structural (SCP); incident date March 12, 2026; code section 6738, Title 3 CCR; final fine $350. Minor administrative penalty. The violation’s subject beyond the code section is not stated in the file.
- [Not counted in the legal score; cited as evidence for licensing and compliance] August 5, 2025 · San Diego County Agricultural Commissioner (California); DPR county civil-penalty list · enforcement: County agricultural commissioner civil penalty, San Diego County: NOPA EA-37-2025-137 against “TRULY NOLEN OF AMERICA, INC.” (license number SPCB 5160 = Truly Nolen’s San Diego branch office BR 5160); structural (SCP); incident date August 5, 2025; code section 6739(d), Title 3 CCR; final fine $250. Minor administrative penalty. The violation’s subject beyond the code section is not stated in the file.
- [LAWSUIT OR ALLEGATION, claims are allegations unless the summary states an outcome; not counted in the legal score] August 31, 2017 · Texas · lawsuit: Omar Martinez sued in El Paso alleging he was wrongfully terminated after a workplace injury (filed August 31, 2017). On Feb. 26, 2020 the El Paso Court of Appeals affirmed the denial of Truly Nolen’s late motion to compel arbitration. Final outcome not found. Private employment suit.
- [COMPLAINT RECORD, a count or summary of complaints, not findings; not counted in the legal score] October 27, 2026 · company-wide · complaint-summary: BBB headquarters file (covers headquarters and corporate-owned locations): 29 complaints in 3 years, 5 in the last 12 months, rating B- for failure to respond to 5 complaints. Complaints read include a duplicate-charge refund delay, cancellation requests not acted on with continued billing and a collections referral, a termite-fumigation warranty dispute and a dispute about a former franchisee’s work.
- [PENDING, allegations only (not findings); not counted in the score] December 17, 2021 · Arizona · complaint-summary: Arizona’s Office of Pest Management lookup lists one adjudicated complaint against business license 4020 (complaint 100989, adjudicated 12/17/2021). The order PDF is shown as ‘Pending’ (not posted), so the allegation and outcome are unknown. Not classified as an enforcement action.

## Mentions, awards and claims

### Mentions

- [Truly Nolen Pest Control Acquires Shields Pest Control of Tucson](https://www.pctonline.com/news/truly-nolen-acquires-shields-tucson/) (PCT (Pest Control Technology) · January 13, 2021 · trade-press): Truly Nolen bought Tucson-based Shields Pest Control; its acquisitions director called it the second acquisition that year.
- [Truly Nolen Pest Control is a family legacy that started in Tucson, Arizona and is now a worldwide company](https://www.kgun9.com/its-so-az/truly-nolen-pest-control-is-a-family-legacy-that-started-in-tucson-arizona-and-is-now-a-worldwide-company) (KGUN 9 (Tucson) · April 27, 2026 · news): Local TV feature on the family history and values of the Tucson-founded company.
- [IN MEMORIAM: Truly David Nolen](https://www.mypmp.net/in-memoriam-truly-david-nolen/) (Pest Management Professional · April 20, 2017 · trade-press): Obituary of the founder (died April 18, 2017); notes Truly Nolen of America (Tucson) and Truly Nolen International (Orlando) and more than 320 offices in 63 countries.
- [I was quoted over $2700 from multiple companies for ...](https://www.reddit.com/r/pestcontrol/comments/17rgfiv/i_was_quoted_over_2700_from_multiple_companies/) (r/pestcontrol · reddit): A homeowner lists Truly Nolen among four companies quoted for termite, rodent and flea work; no Truly Nolen-specific judgment in the snippet.

## On Reddit

- Reddit hasn’t been searched for this company yet.

## Locations

- States with a location on file: Arizona, California, Nevada, New Mexico, Texas and Utah.
- Cities: San Diego, California, Palm Desert, California, Perris, California, Orange, California, San Marcos, California, Temecula, California, Corona, California, Fort Worth, Texas, El Paso, Texas, Galveston, Texas, Keller, Texas, San Antonio, Texas, Lewisville, Texas, Abilene, Texas, Lubbock, Texas, Austin, Texas, Tempe, Arizona, Tucson, Arizona, Chandler, Arizona, Green Valley, Arizona, Sierra Vista, Arizona, Peoria, Arizona, Prescott Valley, Arizona, La Quinta, California, Yuma, Arizona, Lake Havasu City, Arizona, Phoenix, Arizona, Flagstaff, Arizona, Albuquerque, New Mexico, Rio Rancho, New Mexico, Santa Fe, New Mexico, Houston, Texas, Santa Paula, California, Las Vegas, Nevada, Midvale, Utah, Ogden, Utah, St. George, Utah.

## What we couldn’t verify

Overall confidence in this score: Medium, 5 of 11 points. [How confidence is set](https://handshakereviews.com/how-we-review#confidence).

What keeps it from rating higher:

- Company pesticide license not confirmable in Nevada and Utah.
- 4 of 5 factors scored (not scored: sales and contract fairness).
- Some figures in the score are company-wide or national, not western US-specific.
- Verifier rated the legal and regulatory record medium (high earns a point).
- 21 independent websites cited (25 or more earns a point).

Verifier’s confidence by section: Identity medium; Licensing high; Legal and regulatory medium; Customer reviews high; BBB high; Employee reviews medium; Mentions medium; Sales model medium.

### Gaps in the record

- California SPCB: the DCA License Search (search.dca.ca.gov) is behind a Cloudflare Turnstile check. SPCB disciplinary records (accusations) were not searched.
- California and Arizona business registries not read: bizfileonline.sos.ca.gov rendered an empty page; Arizona Corporation Commission eCorp redirects to a login page. Texas (Comptroller/SOS) and New Mexico (SOS) registries were read; both say the corporation was formed in Arizona.
- Arizona OPM adjudicated complaint 100989 (2021): the order PDF is listed as ‘Pending’, so its subject and outcome are unknown.
- New Mexico pesticide records: not looked up (NMDA lookup terms restrict commercial use). New Mexico licenses individual applicators only.
- Yelp (HTTP 403), Glassdoor (bot challenge) and Indeed job postings (Cloudflare) blocked. Yelp search snippets show Truly Nolen Orange County/LA-area listings at 3.7 (100 reviews) and 3.6 (51) but do not identify the branches, so they were not recorded. Angi, Thumbtack, Facebook and Nextdoor were not checked.
- Google review excerpts: the Reviews sort menu could not be operated, so only Google’s default ‘most relevant’ reviews (all positive) were captured for Tempe and San Marcos; no negative Google excerpts were captured.
- Trustpilot: only the summary and 4 review cards rendered; no negative Trustpilot reviews were readable.
- Searches for state AG actions, FTC, EPA/OSHA, consent orders, settlements and class actions (Arizona, California, Texas and New Mexico and national) found no government action against Truly Nolen of America; CA SPCB disciplinary records could not be searched (see above). The Miranda (California) and Martinez (Texas) employment suits’ final outcomes were not found.
- BBB: no complaint counts for the two old Houston files; no BBB file found for Galveston, Texas or most California branches (California branches resolve to the HQ file). The San Antonio file (4806 Blue Heron St, owner John Weber) could not be tied to the current San Antonio branch.
- Door-to-door: only one first-hand report (BBB complaint, location not stated). Reddit was checked via search snippets only.
- Mesa, Arizona appears on the company’s Arizona page without a street address (call-center number), so it was not added to locations.
- The company’s location finder lists Nevada but not Utah, so the Utah listings’ operator and status are unconfirmed.
- licensing/registry for Nevada
- licensing/registry for Utah
- Arizona OPM (opm.azda.gov) showed a Cloudflare check during part of verification on October 27, 2026.
- TDA enforcement report: no rows for Truly Nolen of America, its Texas license numbers or Dusty Forks Holdings. The Austin franchisee’s operator WHEARLEY ENTERPRISES has warning rows under its own license 0850098 (DBA FIREMANS PEST AND TERMITE), which is not a Truly Nolen-named license; not recorded.

### Open questions

- Utah: the Midvale, Ogden and St. George Google listings carry the brand name and link to trulynolen.com, but the company’s location finder lists no Utah branch. Are they still operating, and corporate or franchised? Kept in customer satisfaction.google for now (Midvale 114, Ogden 107 reviews).
- Nevada and Utah licensing/registry not yet looked up (Nevada and Utah both license companies).
- Arizona OPM complaint 100989 (adjudicated 12/17/2021): order still listed as ‘Pending’; subject and outcome unknown, not scored.

## Head-to-head comparisons

- [Truly Nolen Pest & Termite Control vs. Orkin](https://handshakereviews.com/compare/truly-nolen-pest-and-termite-control-vs-orkin.md)
- [Truly Nolen Pest & Termite Control vs. Terminix](https://handshakereviews.com/compare/truly-nolen-pest-and-termite-control-vs-terminix.md)
- [Bulwark Exterminating vs. Truly Nolen Pest & Termite Control](https://handshakereviews.com/compare/bulwark-exterminating-vs-truly-nolen-pest-and-termite-control.md)
- [Atomic Pest Control vs. Truly Nolen Pest & Termite Control](https://handshakereviews.com/compare/atomic-pest-control-vs-truly-nolen-pest-and-termite-control.md)
- [Truly Nolen Pest & Termite Control vs. HomeTeam Pest Defense](https://handshakereviews.com/compare/truly-nolen-pest-and-termite-control-vs-hometeam-pest-defense.md)
- [Truly Nolen Pest & Termite Control vs. ACTION Termite & Pest Control](https://handshakereviews.com/compare/truly-nolen-pest-and-termite-control-vs-action-termite-and-pest-control.md)
- [EcoGuard Pest Management vs. Truly Nolen Pest & Termite Control](https://handshakereviews.com/compare/ecoguard-pest-management-vs-truly-nolen-pest-and-termite-control.md)
- [HomeShield Pest Control vs. Truly Nolen Pest & Termite Control](https://handshakereviews.com/compare/homeshield-pest-control-vs-truly-nolen-pest-and-termite-control.md)
- [Truly Nolen Pest & Termite Control vs. Advanced Integrated Pest Management](https://handshakereviews.com/compare/truly-nolen-pest-and-termite-control-vs-advanced-integrated-pest-management.md)
- [Truly Nolen Pest & Termite Control vs. Natura Pest Control (Nevada and Idaho)](https://handshakereviews.com/compare/truly-nolen-pest-and-termite-control-vs-natura-pest-control-nevada-and-idaho.md)
- [Truly Nolen Pest & Termite Control vs. Insight Pest Solutions](https://handshakereviews.com/compare/truly-nolen-pest-and-termite-control-vs-insight-pest-solutions.md)
- [Truly Nolen Pest & Termite Control vs. Plunkett's Pest Control](https://handshakereviews.com/compare/truly-nolen-pest-and-termite-control-vs-plunketts-pest-control.md)
- [Truly Nolen Pest & Termite Control vs. Western Pest Control](https://handshakereviews.com/compare/truly-nolen-pest-and-termite-control-vs-western-pest-control.md)
- [Truly Nolen Pest & Termite Control vs. Croach Pest Control](https://handshakereviews.com/compare/truly-nolen-pest-and-termite-control-vs-croach-pest-control.md)
- [Truly Nolen Pest & Termite Control vs. Greenix Pest Control](https://handshakereviews.com/compare/truly-nolen-pest-and-termite-control-vs-greenix-pest-control.md)

## Common questions about Truly Nolen Pest & Termite Control

### Is Truly Nolen Pest & Termite Control licensed in Arizona, California, Nevada, Texas and Utah?

Truly Nolen Pest & Termite Control holds current company pesticide licenses in Arizona, California and Texas; has no company pesticide license record on file in Nevada and Utah; New Mexico licenses individual applicators, not companies. Statuses are as each state agency showed them on the date retrieved.

[Licensing record](https://handshakereviews.com/companies/truly-nolen-pest-and-termite-control.md) · [Is Truly Nolen Pest & Termite Control legit?](https://handshakereviews.com/companies/truly-nolen-pest-and-termite-control/legit.md)

### Does Truly Nolen Pest & Termite Control sell door to door?

In part. Door-to-door selling by Truly Nolen Pest & Termite Control is documented, but only for part of how it sells or only in the past.

[Sales evidence](https://handshakereviews.com/companies/truly-nolen-pest-and-termite-control.md)

### What is Truly Nolen Pest & Termite Control’s BBB rating?

Truly Nolen Pest & Termite Control’s company-wide BBB profile shows a B- grade and 29 complaints in the last three years.

[BBB record](https://handshakereviews.com/companies/truly-nolen-pest-and-termite-control.md)

### Does Truly Nolen Pest & Termite Control charge a cancellation fee?

Our record has no confirmed cancellation fee amount.

[Contract terms](https://handshakereviews.com/companies/truly-nolen-pest-and-termite-control.md)

### How does Truly Nolen Pest & Termite Control rank?

Truly Nolen Pest & Termite Control ranks #12 of 164 in the West, with a Handshake Score of 8.6 out of 10 (Medium confidence). Strongest: legal and regulatory record (10.0/10). Weakest: customer satisfaction (9.0/10). Sales and contract fairness: N/A.

[How we scored it](https://handshakereviews.com/companies/truly-nolen-pest-and-termite-control.md) · [Full rankings](https://handshakereviews.com/rankings/pest-control-west.md) · [Truly Nolen Pest & Termite Control vs. Orkin](https://handshakereviews.com/compare/truly-nolen-pest-and-termite-control-vs-orkin.md) · [Truly Nolen Pest & Termite Control vs. Terminix](https://handshakereviews.com/compare/truly-nolen-pest-and-termite-control-vs-terminix.md)

### Has Truly Nolen Pest & Termite Control faced government actions?

No resolved government actions count against Truly Nolen Pest & Termite Control in our scoring. Four other lawsuit or regulatory records are listed but not scored; pending cases and allegations are not findings.

[Legal and regulatory record](https://handshakereviews.com/companies/truly-nolen-pest-and-termite-control.md)

### Where does Truly Nolen Pest & Termite Control have locations?

Our record lists 41 locations for Truly Nolen Pest & Termite Control in Arizona, California, Nevada, New Mexico, Texas and Utah. It appears in our area rankings for 22 areas, listed by state on this page.

[Locations](https://handshakereviews.com/companies/truly-nolen-pest-and-termite-control.md)

## Pest control by state

- [#8 of 37 in Arizona](https://handshakereviews.com/rankings/pest-control-arizona.md): [Phoenix area](https://handshakereviews.com/pest-control/phoenix.md), [Tucson area](https://handshakereviews.com/pest-control/tucson.md), [Prescott area](https://handshakereviews.com/pest-control/prescott.md)
- [#23 of 38 in California](https://handshakereviews.com/rankings/pest-control-california.md): [Inland Empire](https://handshakereviews.com/pest-control/inland-empire.md), [San Diego area](https://handshakereviews.com/pest-control/san-diego.md), [Orange County](https://handshakereviews.com/pest-control/orange-county-ca.md), [Palm Springs area](https://handshakereviews.com/pest-control/palm-springs.md) and 2 more
- [#16 of 21 in Nevada](https://handshakereviews.com/rankings/pest-control-nevada.md): [Las Vegas area](https://handshakereviews.com/pest-control/las-vegas.md)
- [#5 of 14 in New Mexico](https://handshakereviews.com/rankings/pest-control-new-mexico.md): [Albuquerque area](https://handshakereviews.com/pest-control/albuquerque.md)
- [#34 of 58 in Texas](https://handshakereviews.com/rankings/pest-control-texas.md): [Houston area](https://handshakereviews.com/pest-control/houston.md), [San Antonio area](https://handshakereviews.com/pest-control/san-antonio.md), [Austin area](https://handshakereviews.com/pest-control/austin.md), [Fort Worth area](https://handshakereviews.com/pest-control/fort-worth.md) and 4 more
- [#17 of 25 in Utah](https://handshakereviews.com/rankings/pest-control-utah.md): [Salt Lake City area](https://handshakereviews.com/pest-control/salt-lake-city.md), [St. George area](https://handshakereviews.com/pest-control/st-george.md), [Ogden area](https://handshakereviews.com/pest-control/ogden.md)

## Similar companies in Arizona

- [Green Home Pest Control](https://handshakereviews.com/companies/green-home-pest-control.md) · #6 of 37 · State Score 9.1 · [Is it legit? (Green Home Pest Control)](https://handshakereviews.com/companies/green-home-pest-control/legit.md)
- [Hydra Pest Control](https://handshakereviews.com/companies/hydra-pest-control.md) · #7 of 37 · State Score 9.0 · [Is it legit? (Hydra Pest Control)](https://handshakereviews.com/companies/hydra-pest-control/legit.md)
- [Bulwark Exterminating](https://handshakereviews.com/companies/bulwark-exterminating.md) · #9 of 37 · State Score 8.8 · [Is it legit? (Bulwark Exterminating)](https://handshakereviews.com/companies/bulwark-exterminating/legit.md)
- [Orange Pest Control](https://handshakereviews.com/companies/orange-pest-control.md) · #10 of 37 · State Score 8.8 · [Is it legit? (Orange Pest Control)](https://handshakereviews.com/companies/orange-pest-control/legit.md)

## Sources

99 distinct pages, numbered in the order they appear in the record. Dates are when our researchers retrieved each page.

1. [Company website](https://www.trulynolen.com) — trulynolen.com · Company facts
2. [comptroller.texas.gov](https://comptroller.texas.gov/taxes/franchise/account-status/search/18601691662) — Company facts · retrieved October 27, 2026
3. [bbb.org](https://www.bbb.org/us/az/tucson/profile/pest-control/truly-nolen-of-america-inc-1286-1537) — Company facts · retrieved October 27, 2026
4. [trulynolen.com](https://www.trulynolen.com/about/) — Company facts · retrieved October 27, 2026
5. [kgun9.com](https://www.kgun9.com/its-so-az/truly-nolen-pest-control-is-a-family-legacy-that-started-in-tucson-arizona-and-is-now-a-worldwide-company) — Company facts · retrieved October 27, 2026
6. [trulynolen.com](https://www.trulynolen.com/franchise/austin-tx/about-us) — Company facts · retrieved October 27, 2026
7. [trulynolen.com](https://www.trulynolen.com/franchise/location/texas/abilene-pest-control) — Company facts · retrieved October 27, 2026
8. [trulynolen.com](https://www.trulynolen.com/franchise/lubbock-tx/) — Company facts · retrieved October 27, 2026
9. [bbb.org](https://www.bbb.org/us/az/tucson/profile/pest-control/truly-nolen-of-america-inc-1286-1537/complaints) — Contracts and sales · retrieved October 27, 2026
10. [indeed.com](https://www.indeed.com/cmp/Truly-Nolen/reviews) — Contracts and sales · retrieved October 27, 2026
11. [indeed.com](https://www.indeed.com/cmp/Truly-Nolen/jobs?q=sales) — Contracts and sales · retrieved October 27, 2026
12. [trulynolen.com](https://www.trulynolen.com/) — Contracts and sales · retrieved October 27, 2026
13. [trulynolen.com](https://www.trulynolen.com/buy-online) — Contracts and sales · retrieved October 27, 2026
14. [bbb.org](https://www.bbb.org/us/az/tucson/profile/pest-control/truly-nolen-of-america-inc-1286-1537/customer-reviews) — Contracts and sales · retrieved October 27, 2026
15. [courtlistener.com](https://www.courtlistener.com/opinion/5811252/truly-nolen-of-america-v-superior-court/) — Contracts and sales · retrieved October 27, 2026
16. [Google — San Diego, California](https://www.google.com/maps?cid=6231379022585799653) — google.com · Customer reviews · retrieved October 27, 2026
17. [Google — Palm Desert, California](https://www.google.com/maps?cid=13609112699785905204) — google.com · Customer reviews · retrieved October 27, 2026
18. [Google — Perris / Moreno Valley, California (service-area listing, no address)](https://www.google.com/maps?cid=10477901153350537904) — google.com · Customer reviews · retrieved October 27, 2026
19. [Google — Orange, California (service-area listing, no address)](https://www.google.com/maps?cid=5110140584552973685) — google.com · Customer reviews · retrieved October 27, 2026
20. [Google — San Marcos, California](https://www.google.com/maps?cid=4609535417198852954) — google.com · Customer reviews · retrieved October 27, 2026
21. [Google — San Marcos, California](https://www.google.com/maps?cid=4609535417198852954#reviews-relevant) — google.com · Customer reviews · retrieved October 27, 2026
22. [Google — Temecula, California](https://www.google.com/maps?cid=1123584782263947903) — google.com · Customer reviews · retrieved October 27, 2026
23. [Google — Corona, California](https://www.google.com/maps?cid=9522372267113590978) — google.com · Customer reviews · retrieved October 27, 2026
24. [Google — Fort Worth, Texas](https://www.google.com/maps?cid=7510384016854391480) — google.com · Customer reviews · retrieved October 27, 2026
25. [Google — El Paso, Texas](https://www.google.com/maps?cid=11256674288262436671) — google.com · Customer reviews · retrieved October 27, 2026
26. [Google — Galveston, Texas](https://www.google.com/maps?cid=18182648561537865451) — google.com · Customer reviews · retrieved October 27, 2026
27. [Google — Keller, Texas](https://www.google.com/maps?cid=13728909499972266146) — google.com · Customer reviews · retrieved October 27, 2026
28. [Google — San Antonio, Texas](https://www.google.com/maps?cid=13091581010490738156) — google.com · Customer reviews · retrieved October 27, 2026
29. [Google — Lewisville, Texas](https://www.google.com/maps?cid=2534308423269019320) — google.com · Customer reviews · retrieved October 27, 2026
30. [Google — Abilene, Texas (franchise)](https://www.google.com/maps?cid=13893296820170466431) — google.com · Customer reviews · retrieved October 27, 2026
31. [Google — Lubbock, Texas (franchise; service-area listing)](https://www.google.com/maps?cid=11157240929421586903) — google.com · Customer reviews · retrieved October 27, 2026
32. [Google — Austin, Texas (franchise)](https://www.google.com/maps?cid=6878967038566810980) — google.com · Customer reviews · retrieved October 27, 2026
33. [Google — Tempe, Arizona](https://www.google.com/maps?cid=9090682962957697202) — google.com · Customer reviews · retrieved October 27, 2026
34. [Google — Tempe, Arizona](https://www.google.com/maps?cid=9090682962957697202#reviews-relevant) — google.com · Customer reviews · retrieved October 27, 2026
35. [Google — Tucson, Arizona (3636 E Speedway Blvd)](https://www.google.com/maps?cid=8144084848519919050) — google.com · Customer reviews · retrieved October 27, 2026
36. [Google — Chandler, Arizona](https://www.google.com/maps?cid=1435284429542400791) — google.com · Customer reviews · retrieved October 27, 2026
37. [Google — Green Valley, Arizona](https://www.google.com/maps?cid=2304985631945647495) — google.com · Customer reviews · retrieved October 27, 2026
38. [Google — Tucson, Arizona (6185 N Travel Center Dr)](https://www.google.com/maps?cid=9063364794839018968) — google.com · Customer reviews · retrieved October 27, 2026
39. [Google — Tucson, Arizona (436 S Williams Blvd)](https://www.google.com/maps?cid=1328220054592221931) — google.com · Customer reviews · retrieved October 27, 2026
40. [Google — Sierra Vista, Arizona](https://www.google.com/maps?cid=17236587698157318845) — google.com · Customer reviews · retrieved October 27, 2026
41. [Google — Peoria, Arizona](https://www.google.com/maps?cid=15955426583310441813) — google.com · Customer reviews · retrieved October 27, 2026
42. [Google — Prescott Valley, Arizona](https://www.google.com/maps?cid=1460693492912431679) — google.com · Customer reviews · retrieved October 27, 2026
43. [Google — La Quinta, California (service-area listing, no address)](https://www.google.com/maps?cid=8001347671468902832) — google.com · Customer reviews · retrieved October 27, 2026
44. [Google — Yuma, Arizona](https://www.google.com/maps?cid=7109752408751569851) — google.com · Customer reviews · retrieved October 27, 2026
45. [Google — Tucson, Arizona (16647 N Oracle Rd Ste a)](https://www.google.com/maps?cid=5164200080354140384) — google.com · Customer reviews · retrieved October 27, 2026
46. [Google — Lake Havasu City, Arizona](https://www.google.com/maps?cid=8188895350553823127) — google.com · Customer reviews · retrieved October 27, 2026
47. [Google — Phoenix, Arizona](https://www.google.com/maps?cid=15653266800782920063) — google.com · Customer reviews · retrieved October 27, 2026
48. [Google — Flagstaff, Arizona](https://www.google.com/maps?cid=14098624057543715348) — google.com · Customer reviews · retrieved October 27, 2026
49. [Google — Tucson, Arizona (432 S Williams Blvd)](https://www.google.com/maps?cid=13363143881016944803) — google.com · Customer reviews · retrieved October 27, 2026
50. [Google — Albuquerque, New Mexico](https://www.google.com/maps?cid=2327876258376348100) — google.com · Customer reviews · retrieved October 27, 2026
51. [Google — Rio Rancho, New Mexico](https://www.google.com/maps?cid=7859467198410087876) — google.com · Customer reviews · retrieved October 27, 2026
52. [Google — Santa Fe, New Mexico](https://www.google.com/maps?cid=18158402565577700577) — google.com · Customer reviews · retrieved October 27, 2026
53. [Trustpilot — company-wide (trulynolen.com)](https://www.trustpilot.com/review/trulynolen.com) — trustpilot.com · Customer reviews · retrieved October 27, 2026
54. [HomeAdvisor — Tucson, Arizona (6185 N Travel Center Dr)](https://www.homeadvisor.com/rated.TrulyNolen.11435655.html) — homeadvisor.com · Customer reviews · retrieved October 27, 2026
55. [Google — Las Vegas, Nevada](https://www.google.com/maps?cid=18103763337638579857) — google.com · Customer reviews · retrieved October 27, 2026
56. [Google — Midvale, Utah](https://www.google.com/maps?cid=16771188946462742400) — google.com · Customer reviews · retrieved October 27, 2026
57. [Google — Ogden, Utah](https://www.google.com/maps?cid=3621017176676436970) — google.com · Customer reviews · retrieved October 27, 2026
58. [Google — St. George, Utah](https://www.google.com/maps?cid=7646876363469987874) — google.com · Customer reviews · retrieved October 27, 2026
59. [Truly Nolen of America Inc](https://www.bbb.org/us/az/mesa/profile/pest-control/truly-nolen-of-america-inc-1126-7901/addressId/138270) — bbb.org · BBB · retrieved October 27, 2026
60. [BBB](https://www.bbb.org/us/az/mesa/profile/pest-control/truly-nolen-of-america-inc-1126-7901/complaints) — bbb.org · BBB · retrieved October 27, 2026
61. [Truly Nolen of America, Inc.](https://www.bbb.org/us/ca/perris/profile/pest-control/truly-nolen-of-america-inc-1126-13031704) — bbb.org · BBB · retrieved October 27, 2026
62. [BBB](https://www.bbb.org/us/ca/perris/profile/pest-control/truly-nolen-of-america-inc-1126-13031704/complaints) — bbb.org · BBB · retrieved October 27, 2026
63. [Truly Nolen of America, Inc.](https://www.bbb.org/us/nm/albuquerque/profile/pest-control/truly-nolen-of-america-inc-0806-15550) — bbb.org · BBB · retrieved October 27, 2026
64. [BBB](https://www.bbb.org/us/nm/albuquerque/profile/pest-control/truly-nolen-of-america-inc-0806-15550/complaints) — bbb.org · BBB · retrieved October 27, 2026
65. [Truly Nolen of America, Inc.](https://www.bbb.org/us/nm/rio-rancho/profile/pest-control/truly-nolen-of-america-inc-0806-99169074) — bbb.org · BBB · retrieved October 27, 2026
66. [BBB](https://www.bbb.org/us/nm/rio-rancho/profile/pest-control/truly-nolen-of-america-inc-0806-99169074/complaints) — bbb.org · BBB · retrieved October 27, 2026
67. [Truly Nolen of America, Inc.](https://www.bbb.org/us/nm/santa-fe/profile/pest-control/truly-nolen-of-america-inc-0806-99169073) — bbb.org · BBB · retrieved October 27, 2026
68. [BBB](https://www.bbb.org/us/nm/santa-fe/profile/pest-control/truly-nolen-of-america-inc-0806-99169073/complaints) — bbb.org · BBB · retrieved October 27, 2026
69. [Truly Nolen Pest Control](https://www.bbb.org/us/tx/fort-worth/profile/pest-control/truly-nolen-pest-control-0825-235971815) — bbb.org · BBB · retrieved October 27, 2026
70. [BBB](https://www.bbb.org/us/tx/fort-worth/profile/pest-control/truly-nolen-pest-control-0825-235971815/complaints) — bbb.org · BBB · retrieved October 27, 2026
71. [Truly Nolen Exterminating Co.](https://www.bbb.org/us/tx/fort-worth/profile/pest-control/truly-nolen-exterminating-co-0825-69030002) — bbb.org · BBB · retrieved October 27, 2026
72. [BBB](https://www.bbb.org/us/tx/fort-worth/profile/pest-control/truly-nolen-exterminating-co-0825-69030002/complaints) — bbb.org · BBB · retrieved October 27, 2026
73. [Truly Nolen](https://www.bbb.org/us/tx/el-paso/profile/pest-control/truly-nolen-0895-90100007) — bbb.org · BBB · retrieved October 27, 2026
74. [BBB](https://www.bbb.org/us/tx/el-paso/profile/pest-control/truly-nolen-0895-90100007/complaints) — bbb.org · BBB · retrieved October 27, 2026
75. [Truly Nolen Pest Control](https://www.bbb.org/us/tx/keller/profile/pest-control/truly-nolen-pest-control-0825-235969906) — bbb.org · BBB · retrieved October 27, 2026
76. [BBB](https://www.bbb.org/us/tx/keller/profile/pest-control/truly-nolen-pest-control-0825-235969906/complaints) — bbb.org · BBB · retrieved October 27, 2026
77. [Truly Nolen Exterminating](https://www.bbb.org/us/tx/lewisville/profile/pest-control/truly-nolen-exterminating-0875-21002636) — bbb.org · BBB · retrieved October 27, 2026
78. [BBB](https://www.bbb.org/us/tx/lewisville/profile/pest-control/truly-nolen-exterminating-0875-21002636/complaints) — bbb.org · BBB · retrieved October 27, 2026
79. [Truly Nolen](https://www.bbb.org/us/tx/san-antonio/profile/pest-control/truly-nolen-0825-90097726) — bbb.org · BBB · retrieved October 27, 2026
80. [BBB](https://www.bbb.org/us/tx/san-antonio/profile/pest-control/truly-nolen-0825-90097726/complaints) — bbb.org · BBB · retrieved October 27, 2026
81. [Truly Nolen Pest Control](https://www.bbb.org/us/tx/houston/profile/pest-control/truly-nolen-pest-control-0915-51349) — bbb.org · BBB · retrieved October 27, 2026
82. [BBB](https://www.bbb.org/us/tx/houston/profile/pest-control/truly-nolen-pest-control-branch-034-0915-22011530) — bbb.org · BBB · retrieved October 27, 2026
83. [Arizona Department of Agriculture (Pest Management Division; record labeled Office of Pest Management)](https://opm.azda.gov/Co_detail.php?sBuss=4020) — opm.azda.gov · Licensing and registrations · retrieved October 27, 2026
84. [Texas Department of Agriculture (Structural Pest Control Service)](https://texasagriculture.gov/Portals/0/Reports/PIR/spcs_commercial_business.csv) — texasagriculture.gov · Licensing and registrations · retrieved October 27, 2026
85. [New Mexico Secretary of State (business registry)](https://enterprise.sos.nm.gov/search/business#q=Truly%20Nolen) — enterprise.sos.nm.gov · Licensing and registrations · retrieved October 27, 2026
86. [Structural Pest Control Board (SPCB), Department of Consumer Affairs](https://dca.box.com/s/oss6hf8jys2bmgxqd2gdz7w4oepm2il9) — dca.box.com · Licensing and registrations · retrieved October 27, 2026
87. [Arizona](https://opm.azda.gov/ComplaintSearch.php#LicNo=4020) — opm.azda.gov · Legal and regulatory · retrieved October 27, 2026
88. [Texas](https://www.courtlistener.com/opinion/4731445/truly-nolen-of-america-inc-v-omar-martinez/) — courtlistener.com · Legal and regulatory · retrieved October 27, 2026
89. [San Diego County Agricultural Commissioner (California); DPR county civil-penalty list](https://www.cdpr.ca.gov/wp-content/uploads/2026/10/cac_admin_civil_penalties-092024_092026.xlsx) — cdpr.ca.gov · Legal and regulatory · retrieved October 27, 2026
90. [Indeed (employee reviews)](https://www.indeed.com/cmp/Truly-Nolen/reviews/absolute-worst-pest-control-company-to-work-for?id=bf9636d71f3195b4) — indeed.com · Workplace · retrieved October 27, 2026
91. [Glassdoor (employee reviews)](https://www.glassdoor.com/Reviews/Employee-Review-Truly-Nolen-E256015-RVW45492821.htm) — glassdoor.com · Workplace · retrieved October 27, 2026
92. [Truly Nolen Pest Control Acquires Shields Pest Control of Tucson](https://www.pctonline.com/news/truly-nolen-acquires-shields-tucson/) — pctonline.com · Mentions, awards and claims · retrieved October 27, 2026
93. [IN MEMORIAM: Truly David Nolen](https://www.mypmp.net/in-memoriam-truly-david-nolen/) — mypmp.net · Mentions, awards and claims · retrieved October 27, 2026
94. [I was quoted over $2700 from multiple companies for ...](https://www.reddit.com/r/pestcontrol/comments/17rgfiv/i_was_quoted_over_2700_from_multiple_companies/) — reddit.com · Mentions, awards and claims · retrieved October 27, 2026
95. [locations.trulynolen.com](https://locations.trulynolen.com/) — Mentions, awards and claims · retrieved October 27, 2026
96. [San Diego, California location](https://locations.trulynolen.com/ca) — locations.trulynolen.com · Locations · retrieved October 27, 2026
97. [Houston, Texas location](https://locations.trulynolen.com/tx) — locations.trulynolen.com · Locations · retrieved October 27, 2026
98. [Santa Paula, California location](https://www.trulynolenventuracounty.com/) — trulynolenventuracounty.com · Locations · retrieved October 27, 2026
99. [Las Vegas, Nevada location](https://locations.trulynolen.com/nv) — locations.trulynolen.com · Locations · retrieved October 27, 2026

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