---
title: "Is Truly Nolen Pest & Termite Control legit?"
description: "Truly Nolen Pest & Termite Control holds current company pesticide licenses in 3 states. It scores 8.6 out of 10 and ranks #12 of 164 in the West."
url: "https://handshakereviews.com/companies/truly-nolen-pest-and-termite-control/legit"
markdown_url: "https://handshakereviews.com/companies/truly-nolen-pest-and-termite-control/legit.md"
updated: "2026-11-03"
site: "Handshake D2D News & Reviews"
---

# Is Truly Nolen Pest & Termite Control legit?

By [Uri Mittelman](https://handshakereviews.com/authors/uri-mittelman.md), Editor · Research and verification: Handshake Research Desk · Updated November 3, 2026

[Review](https://handshakereviews.com/companies/truly-nolen-pest-and-termite-control.md) · Is it legit? · [Compare](https://handshakereviews.com/compare/truly-nolen-pest-and-termite-control-vs-orkin.md) · [Records](https://handshakereviews.com/companies/truly-nolen-pest-and-termite-control/records.md)

**Answer:** As of November 3, 2026, Truly Nolen Pest & Termite Control holds current company pesticide licenses in 3 states; 2 more aren’t confirmed as current. Its company-wide BBB profile shows a B- grade and 29 complaints in the last three years. No resolved government actions count against it. Handshake Score: 8.6 out of 10, #12 of 164 in the West.

## Licenses

Company pesticide licenses in each state where it has a location, with the status the issuing agency showed on the date retrieved.

- **Arizona** Arizona Department of Agriculture (Pest Management Division; record labeled Office of Pest Management): Pest management business license (sources [83](https://opm.azda.gov/Co_detail.php?sBuss=4020)) _Status: Active · Number 4020_
- **California** Structural Pest Control Board (SPCB), Department of Consumer Affairs: Company Registration (sources [86](https://dca.box.com/s/oss6hf8jys2bmgxqd2gdz7w4oepm2il9)) _Status: Active (DCA licensee file refreshed October 1, 2026) · Number PR 285_
- **California** Structural Pest Control Board (SPCB), Department of Consumer Affairs: Company Registration (sources [86](https://dca.box.com/s/oss6hf8jys2bmgxqd2gdz7w4oepm2il9)) _Status: Active (DCA licensee file refreshed October 1, 2026) · Number PR 10190_
- **Nevada** No company pesticide license record on file.
- **New Mexico** New Mexico licenses individual pesticide applicators, not companies, so there is no company license to look up.
- **Texas** Texas Department of Agriculture (Structural Pest Control Service): Commercial business license (sources [84](https://texasagriculture.gov/Portals/0/Reports/PIR/spcs_commercial_business.csv)) _Status: Active (listed in TDA’s report of current licenses) · Number 0569387 · Expires January 31, 2027_
- **Texas** Texas Department of Agriculture (Structural Pest Control Service): Commercial business license (sources [84](https://texasagriculture.gov/Portals/0/Reports/PIR/spcs_commercial_business.csv)) _Status: Active (listed in TDA’s report of current licenses) · Number 0591791 · Expires March 31, 2027_
- **Texas** Texas Department of Agriculture (Structural Pest Control Service): Commercial business license (sources [84](https://texasagriculture.gov/Portals/0/Reports/PIR/spcs_commercial_business.csv)) _Status: Active (listed in TDA’s report of current licenses) · Number 0569385 · Expires January 31, 2027_
- **Texas** Texas Department of Agriculture (Structural Pest Control Service): Commercial business license (sources [84](https://texasagriculture.gov/Portals/0/Reports/PIR/spcs_commercial_business.csv)) _Status: Active (listed in TDA’s report of current licenses) · Number 0569384 · Expires January 31, 2027_
- **Texas** Texas Department of Agriculture (Structural Pest Control Service): Commercial business license (sources [84](https://texasagriculture.gov/Portals/0/Reports/PIR/spcs_commercial_business.csv)) _Status: Active (listed in TDA’s report of current licenses) · Number 0569386 · Expires January 31, 2027_
- **Texas** Texas Department of Agriculture (Structural Pest Control Service): Commercial business license (sources [84](https://texasagriculture.gov/Portals/0/Reports/PIR/spcs_commercial_business.csv)) _Status: Active (listed in TDA’s report of current licenses) · Number 0569389 · Expires January 31, 2027_
- **Texas** Texas Department of Agriculture (Structural Pest Control Service): Commercial business license (sources [84](https://texasagriculture.gov/Portals/0/Reports/PIR/spcs_commercial_business.csv)) _Status: Active (listed in TDA’s report of current licenses) · Number 0737676 · Expires January 31, 2027_
- **Texas** Texas Department of Agriculture (Structural Pest Control Service): Commercial business license (sources [84](https://texasagriculture.gov/Portals/0/Reports/PIR/spcs_commercial_business.csv)) _Status: Active (listed in TDA’s report of current licenses) · Number 0959348 · Expires May 31, 2027_
- **Utah** No company pesticide license record on file.
- **Cost it points** Minor administrative penalty: San Diego County Agricultural Commissioner civil penalty, NOPA EA-37-2025-137 (SPCB BR 5160, 3 CCR 6739: d) ($250, August 5, 2025) (sources [89](https://www.cdpr.ca.gov/wp-content/uploads/2026/10/cac_admin_civil_penalties-092024_092026.xlsx)) _Counted in the score: −0.5_
- **Cost it points** Minor administrative penalty: San Diego County Agricultural Commissioner civil penalty, NOPA EA-37-2026-036 (SPCB BR 5160, 3 CCR 6738) ($350, March 12, 2026) (sources [89](https://www.cdpr.ca.gov/wp-content/uploads/2026/10/cac_admin_civil_penalties-092024_092026.xlsx)) _Counted in the score: −0.5_

## Better Business Bureau record

- Its company-wide BBB profile shows a B- grade and 29 complaints in the last three years. Not BBB accredited. (sources [3](https://www.bbb.org/us/az/tucson/profile/pest-control/truly-nolen-of-america-inc-1286-1537), [9](https://www.bbb.org/us/az/tucson/profile/pest-control/truly-nolen-of-america-inc-1286-1537/complaints), [59](https://www.bbb.org/us/az/mesa/profile/pest-control/truly-nolen-of-america-inc-1126-7901/addressId/138270), [61](https://www.bbb.org/us/ca/perris/profile/pest-control/truly-nolen-of-america-inc-1126-13031704)) [Full BBB record](https://handshakereviews.com/companies/truly-nolen-pest-and-termite-control.md)

## What customers say

Ratings and counts as each site showed them on the date retrieved.

- **Google** 16,209 reviews across 35 western US listings, averaging 4.8 out of 5 (weighted by review count). (sources [16](https://www.google.com/maps?cid=6231379022585799653), [17](https://www.google.com/maps?cid=13609112699785905204), [18](https://www.google.com/maps?cid=10477901153350537904), [19](https://www.google.com/maps?cid=5110140584552973685), [20](https://www.google.com/maps?cid=4609535417198852954), [22](https://www.google.com/maps?cid=1123584782263947903))
- **Trustpilot** 3.2 out of 5 from 58 reviews (company-wide). (sources [53](https://www.trustpilot.com/review/trulynolen.com)) _Retrieved October 27, 2026_
- **BBB** 1.0 out of 5 from 6 reviews (company-wide). (sources [14](https://www.bbb.org/us/az/tucson/profile/pest-control/truly-nolen-of-america-inc-1286-1537/customer-reviews)) _Retrieved October 27, 2026_

Review excerpts and the themes customers raise are on the company’s review page.

## Legal and regulatory record

Only resolved government actions count toward the score. Pending lawsuits, private suits and allegations are listed as such; they are allegations, not findings.

- County agricultural commissioner civil penalty, San Diego County: NOPA EA-37-2026-036 against “TRULY NOLEN OF AMERICA, INC.” (license number SPCB 5160 = Truly Nolen’s San Diego branch office BR 5160); structural (SCP); incident date March 12, 2026; code section 6738, Title 3 CCR; final fine $350. Minor administrative penalty. The violation’s subject beyond the code section is not stated in the file. (sources [89](https://www.cdpr.ca.gov/wp-content/uploads/2026/10/cac_admin_civil_penalties-092024_092026.xlsx)) _March 12, 2026 · San Diego County Agricultural Commissioner (California); DPR county civil-penalty list · Enforcement · Not scored_
- County agricultural commissioner civil penalty, San Diego County: NOPA EA-37-2025-137 against “TRULY NOLEN OF AMERICA, INC.” (license number SPCB 5160 = Truly Nolen’s San Diego branch office BR 5160); structural (SCP); incident date August 5, 2025; code section 6739(d), Title 3 CCR; final fine $250. Minor administrative penalty. The violation’s subject beyond the code section is not stated in the file. (sources [89](https://www.cdpr.ca.gov/wp-content/uploads/2026/10/cac_admin_civil_penalties-092024_092026.xlsx)) _August 5, 2025 · San Diego County Agricultural Commissioner (California); DPR county civil-penalty list · Enforcement · Not scored_
- Omar Martinez sued in El Paso alleging he was wrongfully terminated after a workplace injury (filed August 31, 2017). On Feb. 26, 2020 the El Paso Court of Appeals affirmed the denial of Truly Nolen’s late motion to compel arbitration. Final outcome not found. Private employment suit. (sources [88](https://www.courtlistener.com/opinion/4731445/truly-nolen-of-america-inc-v-omar-martinez/)) _August 31, 2017 · Texas · Lawsuit · Not scored_
- Miranda and Luna, pest control technicians, filed a putative class action in April 2011 alleging California wage-and-hour violations (unpaid straight time and overtime, meal and rest periods, final wages, wage statements). In Truly Nolen of America v. Superior Court (2012) 208 Cal.App.4th 487 the Court of Appeal issued a writ directing the trial court to reconsider whether arbitration should proceed individually. Final outcome not found. Private employment case; wage-and-hour, not consumer. (sources [15](https://www.courtlistener.com/opinion/5811252/truly-nolen-of-america-v-superior-court/)) _April 2011 · California · Lawsuit · Not scored_

Two other records (complaint summaries and permits) are on its review page.

## Does it sell door to door?

- Partial: door-to-door selling is documented, but only for part of how the company sells or only in the past. [Sales evidence](https://handshakereviews.com/companies/truly-nolen-pest-and-termite-control.md)

## How it ranks

- **#12 of 164 in the West** Handshake Score 8.6 out of 10, Medium confidence. Strongest: legal and regulatory record (10.0/10). Weakest: customer satisfaction (9.0/10). Sales and contract fairness: N/A. [How we scored it](https://handshakereviews.com/companies/truly-nolen-pest-and-termite-control.md) · [Full rankings](https://handshakereviews.com/rankings/pest-control-west.md) · [Truly Nolen Pest & Termite Control vs. Orkin](https://handshakereviews.com/compare/truly-nolen-pest-and-termite-control-vs-orkin.md) · [Truly Nolen Pest & Termite Control vs. Terminix](https://handshakereviews.com/compare/truly-nolen-pest-and-termite-control-vs-terminix.md) · [Bulwark Exterminating vs. Truly Nolen Pest & Termite Control](https://handshakereviews.com/compare/bulwark-exterminating-vs-truly-nolen-pest-and-termite-control.md) · [Atomic Pest Control vs. Truly Nolen Pest & Termite Control](https://handshakereviews.com/compare/atomic-pest-control-vs-truly-nolen-pest-and-termite-control.md)

## Pest control by state

- [#8 of 37 in Arizona](https://handshakereviews.com/rankings/pest-control-arizona.md): [Phoenix area](https://handshakereviews.com/pest-control/phoenix.md), [Tucson area](https://handshakereviews.com/pest-control/tucson.md), [Prescott area](https://handshakereviews.com/pest-control/prescott.md)
- [#23 of 38 in California](https://handshakereviews.com/rankings/pest-control-california.md): [Inland Empire](https://handshakereviews.com/pest-control/inland-empire.md), [San Diego area](https://handshakereviews.com/pest-control/san-diego.md), [Orange County](https://handshakereviews.com/pest-control/orange-county-ca.md), [Palm Springs area](https://handshakereviews.com/pest-control/palm-springs.md) and 2 more
- [#16 of 21 in Nevada](https://handshakereviews.com/rankings/pest-control-nevada.md): [Las Vegas area](https://handshakereviews.com/pest-control/las-vegas.md)
- [#5 of 14 in New Mexico](https://handshakereviews.com/rankings/pest-control-new-mexico.md): [Albuquerque area](https://handshakereviews.com/pest-control/albuquerque.md)
- [#34 of 58 in Texas](https://handshakereviews.com/rankings/pest-control-texas.md): [Houston area](https://handshakereviews.com/pest-control/houston.md), [San Antonio area](https://handshakereviews.com/pest-control/san-antonio.md), [Austin area](https://handshakereviews.com/pest-control/austin.md), [Fort Worth area](https://handshakereviews.com/pest-control/fort-worth.md) and 4 more
- [#17 of 25 in Utah](https://handshakereviews.com/rankings/pest-control-utah.md): [Salt Lake City area](https://handshakereviews.com/pest-control/salt-lake-city.md), [St. George area](https://handshakereviews.com/pest-control/st-george.md), [Ogden area](https://handshakereviews.com/pest-control/ogden.md)

## Similar companies in Arizona

- [Green Home Pest Control](https://handshakereviews.com/companies/green-home-pest-control.md) · #6 of 37 · State Score 9.1 · [Is it legit? (Green Home Pest Control)](https://handshakereviews.com/companies/green-home-pest-control/legit.md)
- [Hydra Pest Control](https://handshakereviews.com/companies/hydra-pest-control.md) · #7 of 37 · State Score 9.0 · [Is it legit? (Hydra Pest Control)](https://handshakereviews.com/companies/hydra-pest-control/legit.md)
- [Bulwark Exterminating](https://handshakereviews.com/companies/bulwark-exterminating.md) · #9 of 37 · State Score 8.8 · [Is it legit? (Bulwark Exterminating)](https://handshakereviews.com/companies/bulwark-exterminating/legit.md)
- [Orange Pest Control](https://handshakereviews.com/companies/orange-pest-control.md) · #10 of 37 · State Score 8.8 · [Is it legit? (Orange Pest Control)](https://handshakereviews.com/companies/orange-pest-control/legit.md)

## Related

- [Truly Nolen Pest & Termite Control review](https://handshakereviews.com/companies/truly-nolen-pest-and-termite-control.md)
- [Rankings by state](https://handshakereviews.com/rankings/pest-control-west.md)
- [How we review companies](https://handshakereviews.com/how-we-review.md)

## Sources

Numbered as in the full source list of [the Truly Nolen Pest & Termite Control review](https://handshakereviews.com/companies/truly-nolen-pest-and-termite-control.md). Dates are when our researchers retrieved each page.

3. [bbb.org](https://www.bbb.org/us/az/tucson/profile/pest-control/truly-nolen-of-america-inc-1286-1537) — Company facts · retrieved October 27, 2026
9. [bbb.org](https://www.bbb.org/us/az/tucson/profile/pest-control/truly-nolen-of-america-inc-1286-1537/complaints) — Contracts and sales · retrieved October 27, 2026
14. [bbb.org](https://www.bbb.org/us/az/tucson/profile/pest-control/truly-nolen-of-america-inc-1286-1537/customer-reviews) — Contracts and sales · retrieved October 27, 2026
15. [courtlistener.com](https://www.courtlistener.com/opinion/5811252/truly-nolen-of-america-v-superior-court/) — Contracts and sales · retrieved October 27, 2026
16. [Google — San Diego, California](https://www.google.com/maps?cid=6231379022585799653) — google.com · Customer reviews · retrieved October 27, 2026
17. [Google — Palm Desert, California](https://www.google.com/maps?cid=13609112699785905204) — google.com · Customer reviews · retrieved October 27, 2026
18. [Google — Perris / Moreno Valley, California (service-area listing, no address)](https://www.google.com/maps?cid=10477901153350537904) — google.com · Customer reviews · retrieved October 27, 2026
19. [Google — Orange, California (service-area listing, no address)](https://www.google.com/maps?cid=5110140584552973685) — google.com · Customer reviews · retrieved October 27, 2026
20. [Google — San Marcos, California](https://www.google.com/maps?cid=4609535417198852954) — google.com · Customer reviews · retrieved October 27, 2026
22. [Google — Temecula, California](https://www.google.com/maps?cid=1123584782263947903) — google.com · Customer reviews · retrieved October 27, 2026
53. [Trustpilot — company-wide (trulynolen.com)](https://www.trustpilot.com/review/trulynolen.com) — trustpilot.com · Customer reviews · retrieved October 27, 2026
59. [Truly Nolen of America Inc](https://www.bbb.org/us/az/mesa/profile/pest-control/truly-nolen-of-america-inc-1126-7901/addressId/138270) — bbb.org · BBB · retrieved October 27, 2026
61. [Truly Nolen of America, Inc.](https://www.bbb.org/us/ca/perris/profile/pest-control/truly-nolen-of-america-inc-1126-13031704) — bbb.org · BBB · retrieved October 27, 2026
83. [Arizona Department of Agriculture (Pest Management Division; record labeled Office of Pest Management)](https://opm.azda.gov/Co_detail.php?sBuss=4020) — opm.azda.gov · Licensing and registrations · retrieved October 27, 2026
84. [Texas Department of Agriculture (Structural Pest Control Service)](https://texasagriculture.gov/Portals/0/Reports/PIR/spcs_commercial_business.csv) — texasagriculture.gov · Licensing and registrations · retrieved October 27, 2026
86. [Structural Pest Control Board (SPCB), Department of Consumer Affairs](https://dca.box.com/s/oss6hf8jys2bmgxqd2gdz7w4oepm2il9) — dca.box.com · Licensing and registrations · retrieved October 27, 2026
88. [Texas](https://www.courtlistener.com/opinion/4731445/truly-nolen-of-america-inc-v-omar-martinez/) — courtlistener.com · Legal and regulatory · retrieved October 27, 2026
89. [San Diego County Agricultural Commissioner (California); DPR county civil-penalty list](https://www.cdpr.ca.gov/wp-content/uploads/2026/10/cac_admin_civil_penalties-092024_092026.xlsx) — cdpr.ca.gov · Legal and regulatory · retrieved October 27, 2026

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