---
title: "Is Urban Desert Pest Control legit?"
description: "Urban Desert Pest Control holds a current company pesticide license in Arizona. It scores 7.2 out of 10 and ranks #118 of 164 in the West."
url: "https://handshakereviews.com/companies/urban-desert-pest-control/legit"
markdown_url: "https://handshakereviews.com/companies/urban-desert-pest-control/legit.md"
updated: "2026-11-05"
site: "Handshake D2D News & Reviews"
---

# Is Urban Desert Pest Control legit?

By [Uri Mittelman](https://handshakereviews.com/authors/uri-mittelman.md), Editor · Research and verification: Handshake Research Desk · Updated November 5, 2026

[Review](https://handshakereviews.com/companies/urban-desert-pest-control.md) · Is it legit?

**Answer:** As of November 5, 2026, Urban Desert Pest Control holds a current company pesticide license in Arizona. Its BBB profile shows an A+ grade and 1 complaint in the last three years. No resolved government actions count against it in our scoring. Its Handshake Score is 7.2 out of 10, #118 of 164 in the West.

## Licenses

Company pesticide licenses in each state where it has a location, with the status the issuing agency showed on the date retrieved.

- **Arizona** Arizona Department of Agriculture, Pest Management Division (Office of Pest Management): Business license (sources [2](https://opm.azda.gov/Co_detail.php?sBuss=9471), [29](https://opm.azda.gov/PCBusSearch.php#CoName=URBAN%20DESERT)) _Status: Active; issued 10/28/2015 · Number 9471 · Expires 05/31/2027 (business search; QP categories also 05/31/2027)_
- **Arizona** Arizona Department of Agriculture, Pest Management Division (Office of Pest Management): Business license (sources [29](https://opm.azda.gov/PCBusSearch.php#CoName=URBAN%20DESERT), [30](https://opm.azda.gov/Co_detail.php?sBuss=9914)) _Status: Invalid; issued 06/17/2019 · Number 9914 · Expires 05/31/2025 (business search)_
- **Cost it points** Minor administrative penalty: Arizona Dept. of Agriculture OPM citation and order, case 101197 (BL 9471): applicator not registered with the business before a termite treatment (04/30/2024); $150 civil penalty to the business, Administrative Warning to the qualifying party (sources [32](https://opm.azda.gov/Assets/Orders/2184.pdf), [33](https://opm.azda.gov/ComplaintSearch.php#RespName=URBAN%20DESERT), [34](https://opm.azda.gov/ComplaintSearch.php#ComplaintNo=101197)) _Counted in the score: −0.5_

## Better Business Bureau record

- Its BBB profile shows an A+ grade and 1 complaint in the last three years. BBB accredited. (sources [4](https://www.bbb.org/us/az/phoenix/profile/pest-control/urban-desert-pest-control-1126-1000044154), [27](https://www.bbb.org/us/az/phoenix/profile/pest-control/urban-desert-pest-control-1126-1000044154/complaints), [28](https://www.bbb.org/search?find_country=USA&find_text=Urban%20Desert%20Pest%20Control&find_loc=Phoenix%2C%20AZ&page=1)) [Full BBB record](https://handshakereviews.com/companies/urban-desert-pest-control.md)

## What customers say

Ratings and counts as each site showed them on the date retrieved.

- **Google** 3,134 reviews across 1 western US listing, averaging 5.0 out of 5 (weighted by review count). (sources [19](https://www.google.com/maps?cid=5919574255714843159))

Review excerpts and the themes customers raise are on the company’s review page.

## Legal and regulatory record

Only resolved government actions count toward the score. Pending lawsuits, private suits and allegations are listed as such; they are allegations, not findings.

- Arizona Department of Agriculture, Office of Pest Management citation and order, case 101197, against Urban Desert Pest Control, LLC (business license 9471) and its qualifying party Brad R. Olsen. Opened from a consumer complaint (received 07/22/2024) that a termite treatment was not completed per the company’s proposal; OPM found the consumer’s allegations not substantiated, but licensing records showed a certified applicator was not registered as an employee of the company when he performed the termite treatment on 04/30/2024. Olsen told the inspector it was an oversight and accepted responsibility. Order: the business to pay a $150 civil penalty (Violation 1); the QP issued an Administrative Warning (Violation 2). The order became final if no hearing was requested within 30 days; no hearing is shown. (sources [32](https://opm.azda.gov/Assets/Orders/2184.pdf), [33](https://opm.azda.gov/ComplaintSearch.php#RespName=URBAN%20DESERT), [34](https://opm.azda.gov/ComplaintSearch.php#ComplaintNo=101197)) _August 12, 2025 · Arizona Department of Agriculture, Pest Management Division (Office of Pest Management) · Enforcement · Not scored_

Three other records (complaint summaries and permits) are on its review page.

## Does it sell door to door?

- Partial: door-to-door selling is documented, but only for part of how the company sells or only in the past. [Sales evidence](https://handshakereviews.com/companies/urban-desert-pest-control.md)

## How it ranks

- **#118 of 164 in the West** Handshake Score 7.2 out of 10, Medium confidence. Strongest: customer satisfaction (10.0/10). Weakest: licensing and compliance (9.5/10). Sales and contract fairness: N/A. [How we scored it](https://handshakereviews.com/companies/urban-desert-pest-control.md) · [Full rankings](https://handshakereviews.com/rankings/pest-control-west.md)

## Pest control in Arizona

- [#5 of 37 in Arizona](https://handshakereviews.com/rankings/pest-control-arizona.md): [Phoenix area](https://handshakereviews.com/pest-control/phoenix.md)

## Similar companies in Arizona

- [EcoGuard Pest Control](https://handshakereviews.com/companies/ecoguard-pest-control.md) · #3 of 37 · State Score 9.2 · [Is it legit? (EcoGuard Pest Control)](https://handshakereviews.com/companies/ecoguard-pest-control/legit.md)
- [ACTION Termite & Pest Control](https://handshakereviews.com/companies/action-termite-and-pest-control.md) · #4 of 37 · State Score 9.1 · [Is it legit? (ACTION Termite & Pest Control)](https://handshakereviews.com/companies/action-termite-and-pest-control/legit.md)
- [Green Home Pest Control](https://handshakereviews.com/companies/green-home-pest-control.md) · #6 of 37 · State Score 9.1 · [Is it legit? (Green Home Pest Control)](https://handshakereviews.com/companies/green-home-pest-control/legit.md)
- [Hydra Pest Control](https://handshakereviews.com/companies/hydra-pest-control.md) · #7 of 37 · State Score 9.0 · [Is it legit? (Hydra Pest Control)](https://handshakereviews.com/companies/hydra-pest-control/legit.md)

## Related

- [Urban Desert Pest Control review](https://handshakereviews.com/companies/urban-desert-pest-control.md)
- [Rankings by state](https://handshakereviews.com/rankings/pest-control-west.md)
- [How we review companies](https://handshakereviews.com/how-we-review.md)

## Sources

Numbered as in the full source list of [the Urban Desert Pest Control review](https://handshakereviews.com/companies/urban-desert-pest-control.md). Dates are when our researchers retrieved each page.

2. [opm.azda.gov](https://opm.azda.gov/Co_detail.php?sBuss=9471) — Company facts · retrieved October 28, 2026
4. [bbb.org](https://www.bbb.org/us/az/phoenix/profile/pest-control/urban-desert-pest-control-1126-1000044154) — Company facts · retrieved October 28, 2026
19. [Google — Phoenix, Arizona](https://www.google.com/maps?cid=5919574255714843159) — google.com · Customer reviews · retrieved October 27, 2026
27. [BBB](https://www.bbb.org/us/az/phoenix/profile/pest-control/urban-desert-pest-control-1126-1000044154/complaints) — bbb.org · BBB · retrieved October 28, 2026
28. [BBB](https://www.bbb.org/search?find_country=USA&find_text=Urban%20Desert%20Pest%20Control&find_loc=Phoenix%2C%20AZ&page=1) — bbb.org · BBB · retrieved October 28, 2026
29. [Arizona Department of Agriculture, Pest Management Division (Office of Pest Management)](https://opm.azda.gov/PCBusSearch.php#CoName=URBAN%20DESERT) — opm.azda.gov · Licensing and registrations · retrieved October 28, 2026
30. [Arizona Department of Agriculture, Pest Management Division (Office of Pest Management)](https://opm.azda.gov/Co_detail.php?sBuss=9914) — opm.azda.gov · Licensing and registrations · retrieved October 28, 2026
32. [Arizona Department of Agriculture, Pest Management Division (Office of Pest Management)](https://opm.azda.gov/Assets/Orders/2184.pdf) — opm.azda.gov · Legal and regulatory · retrieved October 28, 2026
33. [Arizona Department of Agriculture, Pest Management Division (Office of Pest Management)](https://opm.azda.gov/ComplaintSearch.php#RespName=URBAN%20DESERT) — opm.azda.gov · Legal and regulatory · retrieved October 28, 2026
34. [Arizona Department of Agriculture, Pest Management Division (Office of Pest Management)](https://opm.azda.gov/ComplaintSearch.php#ComplaintNo=101197) — opm.azda.gov · Legal and regulatory · retrieved October 28, 2026

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