---
title: "Is Urbanex Pest Control legit?"
description: "Urbanex Pest Control holds a current company pesticide license in Texas and a BBB grade of A. It scores 7.4 out of 10 and ranks #102 of 164 in the West."
url: "https://handshakereviews.com/companies/urbanex-pest-control/legit"
markdown_url: "https://handshakereviews.com/companies/urbanex-pest-control/legit.md"
updated: "2026-11-05"
site: "Handshake D2D News & Reviews"
---

# Is Urbanex Pest Control legit?

By [Uri Mittelman](https://handshakereviews.com/authors/uri-mittelman.md), Editor · Research and verification: Handshake Research Desk · Updated November 5, 2026

[Review](https://handshakereviews.com/companies/urbanex-pest-control.md) · Is it legit? · [How to cancel](https://handshakereviews.com/companies/urbanex-pest-control/cancel.md)

**Answer:** As of November 5, 2026, Urbanex Pest Control holds a current company pesticide license in Texas; none on file in Arkansas. Its company-wide BBB profile shows an A grade and 85 complaints in the last three years. No resolved government actions count against it. Its Handshake Score is 7.4 out of 10, #102 of 164 in the West.

## Licenses

Company pesticide licenses in each state where it has a location, with the status the issuing agency showed on the date retrieved.

- **Arkansas** No company pesticide license record on file.
- **Texas** Texas Department of Agriculture: Commercial business license (sources [4](https://www.urbanexpro.com/about/), [36](https://texasagriculture.gov/Portals/0/Reports/PIR/spcs_commercial_business.csv)) _Status: Active (listed in TDA current-license report) · Number 0852708 · Expires 03/31/2027_
- **Texas** Texas Department of Agriculture: Commercial business license (sources [4](https://www.urbanexpro.com/about/), [36](https://texasagriculture.gov/Portals/0/Reports/PIR/spcs_commercial_business.csv)) _Status: Active (listed in TDA current-license report) · Number 0931323 · Expires 07/31/2027_
- **Texas** Texas Department of Agriculture: Commercial business license (sources [4](https://www.urbanexpro.com/about/), [36](https://texasagriculture.gov/Portals/0/Reports/PIR/spcs_commercial_business.csv)) _Status: Active (listed in TDA current-license report) · Number 0958111 · Expires 04/30/2027_

## Better Business Bureau record

- Its company-wide BBB profile shows an A grade and 85 complaints in the last three years. BBB accredited. (sources [3](https://www.bbb.org/us/tn/nashville/profile/pest-control/urbanex-pest-control-0573-37128502), [5](https://www.bbb.org/us/tx/farmers-branch/profile/pest-control/urbanex-dallas-llc-0875-91340038), [29](https://www.bbb.org/us/tx/fort-worth/profile/pest-control/urbanex-pest-control-fort-worth-0825-1000241040), [30](https://www.bbb.org/us/ar/tontitown/profile/pest-control/urbanex-pest-control-0935-90408147)) [Full BBB record](https://handshakereviews.com/companies/urbanex-pest-control.md)

## What customers say

Ratings and counts as each site showed them on the date retrieved.

- **Google** 11,080 reviews across 4 western US listings, averaging 4.9 out of 5 (weighted by review count). (sources [13](https://www.google.com/maps?cid=16159803360938154032), [21](https://www.google.com/maps?cid=6344507213641593388), [22](https://www.google.com/maps?cid=10876721554275974667), [23](https://www.google.com/maps?cid=12363138284132559094))
- **BBB** 1.54 out of 5 from 103 reviews (Nashville, Tennessee HQ profile: reviews for the headquarters and corporate-owned branches). (sources [25](https://www.bbb.org/us/tn/nashville/profile/pest-control/urbanex-pest-control-0573-37128502/customer-reviews)) _Retrieved October 27, 2026_

Review excerpts and the themes customers raise are on the company’s review page.

## Legal and regulatory record

Only resolved government actions count toward the score. Pending lawsuits, private suits and allegations are listed as such; they are allegations, not findings.

- Urbanex Huntsville LLC sued the City of Muscle Shoals, Alabama under 42 U.S.C. § 1983 after the city refused solicitation permits for its door-to-door salespeople and said its ordinances allowed no solicitation. The company is the plaintiff; this is not an action against it and is not scored. Alabama is outside the 24 covered states. (sources [14](https://www.courtlistener.com/docket/69594552/1/urbanex-huntsville-llc-v-city-of-muscle-shoals-alabama/), [44](https://www.courtlistener.com/docket/69594552/urbanex-huntsville-llc-v-city-of-muscle-shoals-alabama/)) _September 24, 2024 · U.S. District Court, N.D. Alabama (3:24-cv-01299) · Lawsuit · Not scored_

Two other records (complaint summaries and permits) are on its review page.

## Does it sell door to door?

- Yes: the research record documents the company selling door to door. [Sales evidence](https://handshakereviews.com/companies/urbanex-pest-control.md)

## How it ranks

- **#102 of 164 in the West** Handshake Score 7.4 out of 10, Medium confidence. Strongest: licensing and compliance (10.0/10). Weakest: sales and contract fairness (6.0/10). [How we scored it](https://handshakereviews.com/companies/urbanex-pest-control.md) · [Full rankings](https://handshakereviews.com/rankings/pest-control-west.md)

## Pest control by state

- [#32 of 58 in Texas](https://handshakereviews.com/rankings/pest-control-texas.md): [Austin area](https://handshakereviews.com/pest-control/austin.md), [Fort Worth area](https://handshakereviews.com/pest-control/fort-worth.md), [Dallas area](https://handshakereviews.com/pest-control/dallas.md)
- [#10 of 12 in Arkansas](https://handshakereviews.com/rankings/pest-control-arkansas.md): [Northwest Arkansas](https://handshakereviews.com/pest-control/northwest-arkansas.md)

## Similar companies in Texas

- [Arrow Termite & Pest Control](https://handshakereviews.com/companies/arrow-termite-and-pest-control.md) · #30 of 58 · State Score 7.7 · [Is it legit? (Arrow Termite & Pest Control)](https://handshakereviews.com/companies/arrow-termite-and-pest-control/legit.md)
- [Alta Pest Control](https://handshakereviews.com/companies/alta-pest-control.md) · #31 of 58 · State Score 7.6 · [Is it legit? (Alta Pest Control)](https://handshakereviews.com/companies/alta-pest-control/legit.md)
- [Aruza Pest Control](https://handshakereviews.com/companies/aruza-pest-control.md) · #33 of 58 · State Score 7.6 · [Is it legit? (Aruza Pest Control)](https://handshakereviews.com/companies/aruza-pest-control/legit.md)
- [Truly Nolen Pest & Termite Control](https://handshakereviews.com/companies/truly-nolen-pest-and-termite-control.md) · #34 of 58 · State Score 7.6 · [Is it legit? (Truly Nolen Pest & Termite Control)](https://handshakereviews.com/companies/truly-nolen-pest-and-termite-control/legit.md)

## Related

- [Urbanex Pest Control review](https://handshakereviews.com/companies/urbanex-pest-control.md)
- [How to cancel Urbanex Pest Control](https://handshakereviews.com/companies/urbanex-pest-control/cancel.md)
- [Rankings by state](https://handshakereviews.com/rankings/pest-control-west.md)
- [How we review companies](https://handshakereviews.com/how-we-review.md)

## Sources

Numbered as in the full source list of [the Urbanex Pest Control review](https://handshakereviews.com/companies/urbanex-pest-control.md). Dates are when our researchers retrieved each page.

3. [bbb.org](https://www.bbb.org/us/tn/nashville/profile/pest-control/urbanex-pest-control-0573-37128502) — Company facts · retrieved October 27, 2026
4. [urbanexpro.com](https://www.urbanexpro.com/about/) — Company facts · retrieved October 27, 2026
5. [bbb.org](https://www.bbb.org/us/tx/farmers-branch/profile/pest-control/urbanex-dallas-llc-0875-91340038) — Company facts · retrieved October 27, 2026
13. [google.com](https://www.google.com/maps?cid=16159803360938154032) — Contracts and sales · retrieved October 27, 2026
14. [courtlistener.com](https://www.courtlistener.com/docket/69594552/1/urbanex-huntsville-llc-v-city-of-muscle-shoals-alabama/) — Contracts and sales · retrieved October 27, 2026
21. [Google — Farmers Branch, Texas](https://www.google.com/maps?cid=6344507213641593388) — google.com · Customer reviews · retrieved October 27, 2026
22. [Google — Fort Worth, Texas](https://www.google.com/maps?cid=10876721554275974667) — google.com · Customer reviews · retrieved October 27, 2026
23. [Google — Cedar Park, Texas](https://www.google.com/maps?cid=12363138284132559094) — google.com · Customer reviews · retrieved October 27, 2026
25. [BBB — Nashville, Tennessee HQ profile: reviews for the headquarters and corporate-owned branches (Tennessee, North Carolina, Georgia, Virginia, Florida, Kentucky, Massachusetts, Alabama, Texas and Arkansas)](https://www.bbb.org/us/tn/nashville/profile/pest-control/urbanex-pest-control-0573-37128502/customer-reviews) — bbb.org · Customer reviews · retrieved October 27, 2026
29. [Urbanex Pest Control Fort Worth (branch page)](https://www.bbb.org/us/tx/fort-worth/profile/pest-control/urbanex-pest-control-fort-worth-0825-1000241040) — bbb.org · BBB · retrieved October 27, 2026
30. [Urbanex Pest Control, Tontitown Arkansas (branch page)](https://www.bbb.org/us/ar/tontitown/profile/pest-control/urbanex-pest-control-0935-90408147) — bbb.org · BBB · retrieved October 27, 2026
36. [Texas Department of Agriculture](https://texasagriculture.gov/Portals/0/Reports/PIR/spcs_commercial_business.csv) — texasagriculture.gov · Licensing and registrations · retrieved October 27, 2026
44. [U.S. District Court, N.D. Alabama (3:24-cv-01299)](https://www.courtlistener.com/docket/69594552/urbanex-huntsville-llc-v-city-of-muscle-shoals-alabama/) — courtlistener.com · Legal and regulatory · retrieved October 27, 2026

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