---
title: "Western Pest Control Review"
description: "Western Pest Control has a Handshake Score of 8.4 out of 10, ranking #26 of 164 in the West. It has 3,321 Google reviews averaging 5.0."
url: "https://handshakereviews.com/companies/western-pest-control"
markdown_url: "https://handshakereviews.com/companies/western-pest-control.md"
updated: "2026-11-03"
site: "Handshake D2D News & Reviews"
---

# Western Pest Control Review

By [Uri Mittelman](https://handshakereviews.com/authors/uri-mittelman.md), Editor · Research and verification: Handshake Research Desk · Updated November 3, 2026 · Verified October 27, 2026

Review · [Is it legit?](https://handshakereviews.com/companies/western-pest-control/legit.md) · [Compare](https://handshakereviews.com/compare/western-pest-control-vs-croach-pest-control.md)

Western Pest Control ranks #26 of 164 in the West, with a Handshake Score of 8.4 out of 10.

This page draws on 34 public sources retrieved between October 27, 2026 and October 28, 2026, and the record was verified on October 27, 2026. The sources are listed at the end.

## At a glance

- Rank and score: #26 of 164 in the West, Handshake Score 8.4 out of 10; data confidence high.
- Door-to-door selling: not found in our research (badge “N/A”; this is not proof the company never sells door to door).
- Ownership: independent.
- Headquarters: Washington, Utah.
- Founded: 2001.
- Services on its record: general pest, scorpion, termite, bed bug, rodent, gopher, commercial pest control, home inspections (A-Z Home Inspections).
- Record verified October 27, 2026.
- Legal name: Western Pest Control, Inc..
- Website: https://www.wpest.com

## How we scored it

Handshake Score: 8.4 out of 10, #26 of 164 in the West. Each factor is scored from 0 to 10; every point added or taken away is listed with the fact behind it.

- Customer satisfaction (weight 46.67%, nominal 35%): 9.8/10
  - Google 4.95 across 3,321 West reviews
  - Other platforms 4.88/5 (Angi 5.0 Utah+NV, Facebook 4.6 Utah+NV)
  - Blended 4.94/5: 87.6% Google, 12.4% other platforms (103 other-platform reviews, 3.1% of the 3,321 Google reviews; the full 40% needs 10%, 333)
- Complaint record (weight 13.33%, nominal 10%): 10.0/10
  - 0 BBB complaints in 3 yrs ÷ 3,321 (West (home region) Google review total: St. George 1,635 + Cedar City 802 + Hurricane 666 (Utah) + Mesquite 218 (Nevada, live)) = 0.0 per 1,000 → 10
- Sales and contract fairness (weight 15%): not scored
  - Sales & contract factor not scored: no contract terms or sales-conduct findings in the record; remaining weights renormalized
- Licensing and compliance (weight 20%, nominal 15%): 10.0/10
- Legal and regulatory record (weight 20%, nominal 15%): 10.0/10
- Workplace score (weight 10%): not scored (< 20 employee reviews)

- Weighted average of the factors above: 9.9/10.
- Review volume −0.8: 3,321 of 5,000 Google reviews.
- Verification depth −0.4: 103 of 250 other reviews · 0 of 20 employee reviews.
- Locations −0.3: 6 of 10 locations.
- Handshake Score: 8.4/10.

Not scored for lack of records: sales and contract fairness. The remaining weights were rescaled.

## What customers say

- Western Pest Control has 3,321 Google reviews across 4 West listings, averaging 5.0.
- Angi (WESTERN PEST CONTROL INC, Washington, Utah profile…): 5.0/5, 71 reviews, retrieved October 28, 2026
- Facebook (Western Pest Control page (Washington, Utah; company-wide)): rating not shown, 32 reviews, retrieved October 28, 2026
- BBB (Western Pest Control, Inc. (Washington, Utah HQ profile…): rating not shown, 0 reviews, retrieved October 28, 2026

## Better Business Bureau

- Its BBB profile shows an A+ grade and 0 complaints in the last three years.
- BBB accredited since 5/16/2011.
- BBB customer reviews: No reviews.
- Retrieved October 28, 2026.

## Contracts and sales practices

- Door-to-door badge: N/A.
- Sales notes: No door-to-door evidence found for Western Pest Control: its careers page lists technician-style benefits (truck, cell phone) and no sales roles; job posts seen are “Office Hero” and “Pest Professional”; no review, BBB entry (0 complaints, 0 reviews) or mention describes a Western rep at the door. A Yelp review snippet says it is not a summer-sales company. Sales come through phone, a quote form and an online “Buy Pest Control Online” checkout (wpest.com/ecommerce). One LinkedIn snippet names a “Sales Manager @ Western Pest Control Inc.” without describing door-to-door work. Rated unknown (no D2D evidence), the standard used for other companies without evidence.
- Published terms (last updated January 29, 2025): canceling before the end of the agreement after the initial service means reimbursing the initial-service discount; no amount is stated.
- FAQ repeats the early-cancellation term: the customer may need to repay discounts received at the initial service.
- Dispute terms: informal negotiation first, then either party may request mediation or arbitration in Washington County, Utah. The FAQ adds small claims court as an option. No class-action waiver appears in the terms.
- FAQ on disputes names mediation, arbitration or small claims court.
- Late fee of 5% per month after 30 days unpaid.
- Monthly autopay billing is independent of service dates (1st or 15th).
- Advertised price: plans start at $44.77 a month.
- HomeGuard is a bi-monthly plan with unlimited warranty visits between services.
- Guarantee: free re-treatment if pests return between visits.
- Price increases are notified in advance.
- Not stated anywhere in the published terms or FAQ: the agreement’s minimum length, whether it renews automatically, and how to cancel (channel). One-time services are offered only “in rare cases”. The Terms say the services, frequency, pricing and follow-up guarantee terms are set out in a separate “Service Agreement or Proposal” the customer receives; that document is not published.

## Licensing and registrations

- Status and expiry are as the issuing agency’s record showed them on the date retrieved.
- Utah · Utah Department of Agriculture and Food (UDAF) Pesticide Program · 4000 - Commercial Pesticide Business · no. 4000-461 · status: Active · expires 12/31/2028 · note: AIMS public license search, program type Pesticide, company name “Western Pest”. One business row; county Washington. Expiration date is in the future, so current. No separate license rows for the Cedar City or Hurricane branches (Utah licenses the business). AIMS shows no insurance or bond fields.
- Nevada · Nevada Department of Agriculture, Pest Control Program · Pest Control Business License (company license number) · no. 7174 · status: Listed in the 2026 Licensed Operators report (all licenses expire December 31st, 2026) · expires 12/31/2026 · note: NDA “2026 Licensed Operators” PDF dated September 2, 2026. Five individuals are listed under company 7174 WESTERN PEST CONTROL: Beatty, Buys, Carroll, Lockwood and Trussel; these match the owner (Wade Beatty) and technicians named in Western’s reviews (Kent, Scott Carroll, Austin Lockwood, Adam Trussel), confirming the entity. Each row reads company and last name, then individual license number and first name, then license date and role, so the Primary Principal is Beatty, Wade B. (individual license 206005, dated 1/1/2026); the other four are Operators. No insurance or status fields in the report. Western Exterminator Co. is a separate company number (3770N) in the same report and is not used.
- Nevada · Nevada Secretary of State (ORION business registry) · Foreign Corporation (80); entity no. E15819032021-6 · no. NV20212155340 · status: Active · note: ORION search, Entity Name starts with “Western Pest Control”; 1 result, registered in Nevada 07/05/2021. Domicile name Western Pest Control, Inc.; active officers Wade Beatty (President, Treasurer, Director) and Sheri Beatty (Secretary, Director), both at 553 Calle Del Sol, Ste A101, Washington, Utah, the company HQ. So it is the same Utah corporation, not a name match only. Filing history: Foreign Qualification and Initial List 07/05/2021, then an Annual List each year 2022-2026 (2022 filed 08/15/2022); no revocation or reinstatement filing; next renewal due 07/31/2027. The record shows an “Entity Status Change Date” of 02/17/2026 with no matching filing; status is Active.
- Utah · Utah Division of Corporations and Commercial Code · Corporation (per BBB: incorporated 3/12/2001) · status: Not verified (registry search gated by Cloudflare Turnstile) · note: The Utah registry search requires a Turnstile check and OpenCorporates showed a browser check on October 28, 2026, so entity status was not read. BBB lists the entity type as Corporation.

## Legal and regulatory record

- Only resolved government actions count toward the score. Summaries are our researchers’ wording of the source.
- [COMPLAINT RECORD, a count or summary of complaints, not findings; not counted in the legal score] October 28, 2026 · BBB Mountain West & Pacific Southwest · complaint-summary: BBB profile shows 0 complaints (3-year reporting period) and 0 customer reviews; A+ rating, accredited since 5/16/2011.
- [COMPLAINT RECORD, a count or summary of complaints, not findings; not counted in the legal score] October 28, 2026 · Utah · complaint-summary: Utah Attorney General site search for “Western Pest Control” returned no results.
- [COMPLAINT RECORD, a count or summary of complaints, not findings; not counted in the legal score] October 28, 2026 · federal/state (CourtListener) · complaint-summary: CourtListener search (“Western Pest Control” Utah) returned no published cases.

## Mentions, awards and claims

### Mentions

- [Western Pest Control Celebrates 25 Years of Protecting Southern Utah](https://stgeorgechamber.com/western-pest-control-celebrates-25-years-of-protecting-southern-utah/) (St. George Area Chamber of Commerce (company press release) · April 1, 2026 · other): Company 25th-anniversary press release: founded 2001 by Wade and Sheri Beatty; claims organic growth with no acquisitions or franchising, 97% retention and QualityPro, GreenPro and Termidor credentials.
- [10 Best Pest Control Companies in Ivins, Utah](https://todayshomeowner.com/near-me/utah/ivins/pest-control/) (Today’s Homeowner · February 25, 2025 · directory): Directory listicle that includes Western Pest Control with its Mesquite, Nevada address.
- [Best pest control company in St. George?](https://www.facebook.com/groups/stgeorgeutahwom/posts/1268440191721351/) (Facebook group (St. George Utah women) · forum): A St. George group member asking for recommendations says they use Western and are unhappy with the service.

### Awards

- BBB Accreditation (A+ rating) (BBB Mountain West & Pacific Southwest, 2011)

## On Reddit

- Reddit hasn’t been searched for this company yet.

## Locations

- States with a location on file: Nevada and Utah.
- Cities: St. George, Utah, Cedar City, Utah, Hurricane, Utah, Washington, Utah, Mesquite, Nevada.

## What we couldn’t verify

Overall confidence in this score: High, 7 of 11 points. [How confidence is set](https://handshakereviews.com/how-we-review#confidence).

Where it fell short of full marks:

- 4 of 5 factors scored (not scored: sales and contract fairness).
- 3,321 western US Google reviews behind customer satisfaction (10,000 or more earns full points).
- Verifier rated the legal and regulatory record medium (high earns a point).
- 15 independent websites cited (25 or more earns a point).

Verifier’s confidence by section: Identity high; Licensing high; Legal and regulatory medium; Customer reviews high; BBB high; Employee reviews low; Mentions medium; Sales model medium.

### Gaps in the record

- Utah Division of Corporations entity search is gated by Cloudflare Turnstile and OpenCorporates showed a browser check (October 28, 2026); Utah entity status not read. BBB shows a corporation incorporated 3/12/2001.
- UDAF enforcement history is not published online (GRAMA request needed); no UDAF case data checked.
- Nevada Department of Agriculture pest control enforcement is not published online; Nevada AG press releases and Clark County court portal not searched.
- Utah state courts (Xchange) are subscription-only; only CourtListener (no results) and the Utah AG site search (no results) were checked. Utah DCP legal-actions database host did not resolve per state guide.
- OSHA establishment search (Utah and Nevada) sits behind a human-verification check; workplace-safety records not checked.
- Employee reviews: no Indeed or Glassdoor review page for Western Pest Control, Inc. was found (Indeed company URL tried returned a Cloudflare check; an Indeed “Western-Pest-Control-1” page with 0 reviews could not be tied to this company). Glassdoor results were job listings only. Workplace not scorable.
- Yelp pages returned 403; no Yelp rating or count recorded.
- QualityPro/GreenPro/Termidor certifications not verified on issuer sites (QualityPro find-a-pro search returned no visible results); recorded as claims. A “Utah 2019 Winner, Utah Pest Management Association” badge appears in a search snippet of wpest.com/free-quote but not in the page text; not recorded.
- Contract minimum term, auto-renewal and cancellation channel are not stated in the published terms or FAQ; no customer service agreement found.
- Google review lists were read in Google’s limited signed-out view; sorting by lowest/newest failed, so excerpts are the default order and negatives may be under-sampled.
- Nextdoor page (nextdoor.com/pages/western-pest-control/) shows only an AI summary and unrelated neighbor posts; not recorded.
- BBB lists an older Cedar City mailing address (646 S Main St PMB 140) and Yelp shows a closed Cedar City page with phone (435) 867-0980; the current Cedar City office is the Google listing at 5 N Main St Ste 110. Not added as a location.
- Reddit: no Reddit thread about this company found via search; r/stgeorge not searched directly.
- No locations in other covered states found beyond Utah and Mesquite, Nevada (site service-area list; third-party listings for wpest.com in the 24 states).

### Open questions

- Read literally, sales and contract fairness would be scored and land at 10, which the same section rules out (“An unknown contract never earns a perfect score”).
- A customer testimonial on the company FAQ page says “We have had Western Pest Services’ annual contracts for years.” One report only, so the minimum term stays unknown. Not added to the record.
- Utah entity status is still unread (Turnstile).

## Head-to-head comparisons

- [Bulwark Exterminating vs. Western Pest Control](https://handshakereviews.com/compare/bulwark-exterminating-vs-western-pest-control.md)
- [Truly Nolen Pest & Termite Control vs. Western Pest Control](https://handshakereviews.com/compare/truly-nolen-pest-and-termite-control-vs-western-pest-control.md)
- [Western Pest Control vs. Croach Pest Control](https://handshakereviews.com/compare/western-pest-control-vs-croach-pest-control.md)

## Common questions about Western Pest Control

### Is Western Pest Control licensed in Nevada and Utah?

Western Pest Control holds a current company pesticide license in Utah; has a company pesticide license record on file in Nevada that isn’t shown as current. Statuses are as each state agency showed them on the date retrieved.

[Licensing record](https://handshakereviews.com/companies/western-pest-control.md) · [Is Western Pest Control legit?](https://handshakereviews.com/companies/western-pest-control/legit.md)

### Does Western Pest Control sell door to door?

Our research didn’t establish that Western Pest Control sells door to door. That isn’t proof that it never knocks.

[Sales evidence](https://handshakereviews.com/companies/western-pest-control.md)

### What is Western Pest Control’s BBB rating?

Western Pest Control’s BBB profile shows an A+ grade and 0 complaints in the last three years.

[BBB record](https://handshakereviews.com/companies/western-pest-control.md)

### Does Western Pest Control charge a cancellation fee?

Our record has no confirmed cancellation fee amount.

[Contract terms](https://handshakereviews.com/companies/western-pest-control.md)

### How does Western Pest Control rank?

Western Pest Control ranks #26 of 164 in the West, with a Handshake Score of 8.4 out of 10 (High confidence). Strongest: licensing and compliance (10.0/10). Weakest: customer satisfaction (9.8/10). Sales and contract fairness: N/A.

[How we scored it](https://handshakereviews.com/companies/western-pest-control.md) · [Full rankings](https://handshakereviews.com/rankings/pest-control-west.md) · [Bulwark Exterminating vs. Western Pest Control](https://handshakereviews.com/compare/bulwark-exterminating-vs-western-pest-control.md) · [Truly Nolen Pest & Termite Control vs. Western Pest Control](https://handshakereviews.com/compare/truly-nolen-pest-and-termite-control-vs-western-pest-control.md)

### Has Western Pest Control faced government actions?

No resolved government actions count against Western Pest Control in our scoring.

[Legal and regulatory record](https://handshakereviews.com/companies/western-pest-control.md)

### Where does Western Pest Control have locations?

Our record lists 6 locations for Western Pest Control in Nevada and Utah. It appears in our area rankings for Las Vegas and St. George.

[Locations](https://handshakereviews.com/companies/western-pest-control.md) · [Best pest control in the Las Vegas area](https://handshakereviews.com/pest-control/las-vegas.md) · [Best pest control in the St. George area](https://handshakereviews.com/pest-control/st-george.md)

## Pest control by state

- [#1 of 25 in Utah](https://handshakereviews.com/rankings/pest-control-utah.md): [St. George area](https://handshakereviews.com/pest-control/st-george.md)
- [#8 of 21 in Nevada](https://handshakereviews.com/rankings/pest-control-nevada.md): [Las Vegas area](https://handshakereviews.com/pest-control/las-vegas.md)

## Similar companies in Utah

- [Bulwark Exterminating](https://handshakereviews.com/companies/bulwark-exterminating.md) · #2 of 25 · State Score 9.3 · [Is it legit? (Bulwark Exterminating)](https://handshakereviews.com/companies/bulwark-exterminating/legit.md)
- [Elevate Pest Control](https://handshakereviews.com/companies/elevate-pest-control.md) · #3 of 25 · State Score 9.2 · [Is it legit? (Elevate Pest Control)](https://handshakereviews.com/companies/elevate-pest-control/legit.md)
- [Mountain West Pest Control](https://handshakereviews.com/companies/mountain-west-pest-control.md) · #4 of 25 · State Score 8.9 · [Is it legit? (Mountain West Pest Control)](https://handshakereviews.com/companies/mountain-west-pest-control/legit.md)
- [Beeline Pest Control](https://handshakereviews.com/companies/beeline-pest-control.md) · #5 of 25 · State Score 8.8 · [Is it legit? (Beeline Pest Control)](https://handshakereviews.com/companies/beeline-pest-control/legit.md)

## Sources

34 distinct pages, numbered in the order they appear in the record. Dates are when our researchers retrieved each page.

1. [Company website](https://www.wpest.com) — wpest.com · Company facts
2. [bbb.org](https://www.bbb.org/us/ut/washington/profile/pest-control/western-pest-control-inc-1126-22299453) — Company facts · retrieved October 28, 2026
3. [wpest.com](https://wpest.com) — Company facts · retrieved October 28, 2026
4. [wpest.com](https://www.wpest.com/about) — Company facts · retrieved October 28, 2026
5. [stgeorgechamber.com](https://stgeorgechamber.com/western-pest-control-celebrates-25-years-of-protecting-southern-utah/) — Company facts · retrieved October 28, 2026
6. [linkedin.com](https://www.linkedin.com/in/wadebeatty) — Company facts · retrieved October 28, 2026
7. [yelp.com](https://www.yelp.com/biz/western-pest-control-washington-2) — Contracts and sales · retrieved October 28, 2026
8. [ziprecruiter.com](https://www.ziprecruiter.com/Jobs/Pest-Control/-in-Hurricane,UT) — Contracts and sales · retrieved October 28, 2026
9. [wpest.com](https://www.wpest.com/terms-and-conditions) — Contracts and sales · retrieved October 28, 2026
10. [wpest.com](https://www.wpest.com/about/table-contents) — Contracts and sales · retrieved October 28, 2026
11. [wpest.com](https://www.wpest.com/services/pest-control) — Contracts and sales · retrieved October 28, 2026
12. [Google — St. George, Utah](https://www.google.com/maps?cid=1349806071570955967) — google.com · Customer reviews · retrieved October 27, 2026
13. [Google — St. George, Utah](https://www.google.com/maps?cid=1349806071570955967#reviews-lowest) — google.com · Customer reviews · retrieved October 27, 2026
14. [Google — Cedar City, Utah](https://www.google.com/maps?cid=12633055705031519124) — google.com · Customer reviews · retrieved October 27, 2026
15. [Google — Cedar City, Utah](https://www.google.com/maps?cid=12633055705031519124#reviews-relevant) — google.com · Customer reviews · retrieved October 27, 2026
16. [Google — Hurricane, Utah](https://www.google.com/maps?cid=12340624927138840883) — google.com · Customer reviews · retrieved October 27, 2026
17. [Google — Hurricane, Utah](https://www.google.com/maps?cid=12340624927138840883#reviews-relevant) — google.com · Customer reviews · retrieved October 27, 2026
18. [Google — Washington, Utah](https://www.google.com/maps?cid=5540683321969933588) — google.com · Customer reviews · retrieved October 27, 2026
19. [Google — Mesquite, Nevada](https://www.google.com/maps?cid=7504800481976119835) — google.com · Customer reviews · retrieved October 28, 2026
20. [Google — Mesquite, Nevada](https://www.google.com/maps?cid=7504800481976119835#reviews-newest) — google.com · Customer reviews · retrieved October 28, 2026
21. [Angi — WESTERN PEST CONTROL INC, Washington, Utah profile (company-wide: the company’s single Angi profile; reviewer locations not shown)](https://www.angi.com/companylist/us/ut/washington/western-pest-control-inc-reviews-2079558.htm) — angi.com · Customer reviews · retrieved October 28, 2026
22. [Facebook — Western Pest Control page (Washington, Utah; company-wide)](https://www.facebook.com/westernpestcontrol/reviews) — facebook.com · Customer reviews · retrieved October 28, 2026
23. [Facebook — Western Pest Control page (Washington, Utah; company-wide)](https://www.facebook.com/westernpestcontrol/) — facebook.com · Customer reviews · retrieved October 28, 2026
24. [BBB — Western Pest Control, Inc. (Washington, Utah HQ profile with St. George and Cedar City branch addresses)](https://www.bbb.org/us/ut/washington/profile/pest-control/western-pest-control-inc-1126-22299453/customer-reviews) — bbb.org · Customer reviews · retrieved October 28, 2026
25. [BBB](https://www.bbb.org/us/ut/washington/profile/pest-control/western-pest-control-inc-1126-22299453/complaints) — bbb.org · BBB · retrieved October 28, 2026
26. [BBB](https://www.bbb.org/search?find_country=USA&find_text=Western%20Pest%20Control&find_loc=Washington%2C%20UT&find_type=Category) — bbb.org · BBB · retrieved October 28, 2026
27. [Utah Department of Agriculture and Food (UDAF) Pesticide Program](https://agbusiness.utah.gov/s/publiclicense) — agbusiness.utah.gov · Licensing and registrations · retrieved October 28, 2026
28. [Nevada Department of Agriculture, Pest Control Program](https://agri.nv.gov/uploadedFiles/agrinvgov/Content/Plant/PEST/Pest%20Control%20License%20Report.pdf) — agri.nv.gov · Licensing and registrations · retrieved October 28, 2026
29. [Nevada Secretary of State (ORION business registry)](https://orion.nv.gov/portal/public/#/public/nvsos/en/CaseXscreen?screen=external-GenericFilingsSearch&tabRoute=business) — orion.nv.gov · Licensing and registrations · retrieved October 28, 2026
30. [Utah](https://attorneygeneral.utah.gov/?s=Western+Pest+Control) — attorneygeneral.utah.gov · Legal and regulatory · retrieved October 28, 2026
31. [federal/state (CourtListener)](https://www.courtlistener.com/?q=%22Western%20Pest%20Control%22%20Utah) — courtlistener.com · Legal and regulatory · retrieved October 28, 2026
32. [10 Best Pest Control Companies in Ivins, Utah](https://todayshomeowner.com/near-me/utah/ivins/pest-control/) — todayshomeowner.com · Mentions, awards and claims · retrieved October 28, 2026
33. [Best pest control company in St. George?](https://www.facebook.com/groups/stgeorgeutahwom/posts/1268440191721351/) — facebook.com · Mentions, awards and claims · retrieved October 28, 2026
34. [wpest.com](https://www.wpest.com/about/careers) — Mentions, awards and claims · retrieved October 28, 2026

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