---
title: "Insight Pest Solutions vs. Defend Pest Solutions"
description: "Insight Pest Solutions scores 8.3 out of 10 and Defend Pest Solutions 8.0, ranking #27 of 164 and #52 of 164 in the West."
url: "https://handshakereviews.com/compare/insight-pest-solutions-vs-defend-pest-solutions"
markdown_url: "https://handshakereviews.com/compare/insight-pest-solutions-vs-defend-pest-solutions.md"
updated: "2026-11-05"
site: "Handshake D2D News & Reviews"
---

# Insight Pest Solutions vs. Defend Pest Solutions

By [Uri Mittelman](https://handshakereviews.com/authors/uri-mittelman.md), Editor · Research and verification: Handshake Research Desk

Insight Pest Solutions ranks #27 of 164 and Defend Pest Solutions ranks #52 of 164 in the West, with Handshake Scores of 8.3 and 8.0 out of 10. Both have locations on file in North Dakota and South Dakota. Insight Pest Solutions also has locations in Washington, Oregon, Idaho, Arizona, Iowa, Montana, New Mexico, Oklahoma and Texas.

## Side by side

| Measure | Insight Pest Solutions | Defend Pest Solutions |
| --- | --- | --- |
| Handshake Score | 8.3/10 | 8.0/10 |
| Rank | #27 of 164 in the West | #52 of 164 in the West |
| Confidence | Medium | Low |
| Customer satisfaction (35%) | 9.4/10 | 9.6/10 |
| Complaint record (10%) | 10.0/10 | 10.0/10 |
| Sales and contract fairness (15%) | 3.5/10 | N/A |
| Licensing and compliance (15%) | 9.0/10 | 10.0/10 |
| Legal and regulatory record (15%) | 10.0/10 | 10.0/10 |
| Workplace (10%) | 6.8/10 | N/A |
| Door-to-door badge | Yes | N/A |
| Google | 4.9 average, 71,022 reviews on 34 West listings | 4.9 average, 824 reviews on 2 West listings |
| BBB | A+ | Not Rated |
| BBB customer reviews | 1.77/5 average from 35 reviews | No reviews |
| Licenses and registrations on file | Washington 6, Oregon 6, Idaho 6, Arizona 2, New Mexico 2, Texas 2, Montana 1, North Dakota 1, South Dakota 1, Oklahoma 1 | South Dakota 4, North Dakota 3 |
| Legal and regulatory records on file | 10 | 4 |
| Headquarters | Federal Way, Washington | Sioux Falls, South Dakota |
| States on file | Washington, Oregon, Idaho, Arizona, Iowa, Montana, New Mexico, North Dakota, Oklahoma, South Dakota and Texas | North Dakota and South Dakota |

## What the numbers say

- Insight Pest Solutions has the higher Handshake Score (8.3 vs. 8.0).
- Defend Pest Solutions scores higher on customer satisfaction (9.6 vs. 9.4).
- Tied on complaint record (10.0 each).
- Insight Pest Solutions scores 3.5 on sales and contract fairness; Defend Pest Solutions isn’t scored on it.
- Defend Pest Solutions scores higher on licensing and compliance (10.0 vs. 9.0).
- Tied on legal and regulatory record (10.0 each).
- Insight Pest Solutions has a workplace score of 6.8; Defend Pest Solutions isn’t rated.

## Full reviews

- [Insight Pest Solutions Review](https://handshakereviews.com/companies/insight-pest-solutions.md)
- [Defend Pest Solutions Review](https://handshakereviews.com/companies/defend-pest-solutions.md)

Scores are computed under the published rules: [How we review companies](https://handshakereviews.com/how-we-review.md).

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