---
title: "Massey Services vs. Terminix"
description: "Massey Services scores 6.5 out of 10 and Terminix 5.8. We compare their reviews, BBB records, contracts, licenses and legal records."
url: "https://handshakereviews.com/compare/massey-services-vs-terminix"
markdown_url: "https://handshakereviews.com/compare/massey-services-vs-terminix.md"
updated: "2026-11-05"
site: "Handshake D2D News & Reviews"
---

# Massey Services vs. Terminix

By [Uri Mittelman](https://handshakereviews.com/authors/uri-mittelman.md), Editor · Research and verification: Handshake Research Desk

Massey Services ranks #151 of 164 and Terminix ranks #161 of 164 in the West, with Handshake Scores of 6.5 and 5.8 out of 10. Both have locations on file in Louisiana, Oklahoma and Texas. Terminix also has locations in Washington, Oregon, Idaho, Arizona, Arkansas, California, Colorado, Iowa, Kansas, Minnesota, Missouri, Nebraska, Nevada, New Mexico, Utah and Wyoming.

## Side by side

| Measure | Massey Services | Terminix |
| --- | --- | --- |
| Handshake Score | 6.5/10 | 5.8/10 |
| Rank | #151 of 164 in the West | #161 of 164 in the West |
| Confidence | High | Medium |
| Customer satisfaction (35%) | 5.3/10 | 7.7/10 |
| Complaint record (10%) | 7.0/10 | 3.0/10 |
| Sales and contract fairness (15%) | 6.5/10 | 7.5/10 |
| Licensing and compliance (15%) | 10.0/10 | 6.0/10 |
| Legal and regulatory record (15%) | 10.0/10 | 2.0/10 |
| Workplace (10%) | 4.0/10 | 4.5/10 |
| Door-to-door badge | Partial | Partial |
| Google | 4.8 average, 7,221 reviews on 22 West listings | 4.7 average, 89,803 reviews on 176 West listings |
| BBB | A- | A+ |
| BBB customer reviews | 1.51/5 average from 91 reviews | 1.12/5 average from 863 reviews |
| Licenses and registrations on file | Texas 16, Oklahoma 5, Louisiana 3 | Washington 10, Oregon 7, Idaho 4, California 1, Texas 2, Arizona 1, Colorado 2, Oklahoma 1, Missouri 1, Kansas 1, Minnesota 2, Iowa 1, Nevada 2, Utah 1, Louisiana 1, Arkansas 2, New Mexico 2, Nebraska 1, Wyoming 1 |
| Legal and regulatory records on file | 7 | 33 |
| Headquarters | Orlando, Florida | Memphis, Tennessee |
| States on file | Louisiana, Oklahoma and Texas | Washington, Oregon, Idaho, Arizona, Arkansas, California, Colorado, Iowa, Kansas, Louisiana, Minnesota, Missouri, Nebraska, Nevada, New Mexico, Oklahoma, Texas, Utah and Wyoming |

## What the numbers say

- Massey Services has the higher Handshake Score (6.5 vs. 5.8).
- Terminix scores higher on customer satisfaction (7.7 vs. 5.3).
- Massey Services scores higher on complaint record (7.0 vs. 3.0).
- Terminix scores higher on sales and contract fairness (7.5 vs. 6.5).
- Massey Services scores higher on licensing and compliance (10.0 vs. 6.0).
- Massey Services scores higher on legal and regulatory record (10.0 vs. 2.0).
- Terminix has the higher workplace score (4.5 vs. 4.0).

## Full reviews

- [Massey Services Review](https://handshakereviews.com/companies/massey-services.md)
- [Terminix Review](https://handshakereviews.com/companies/terminix.md)

Scores are computed under the published rules: [How we review companies](https://handshakereviews.com/how-we-review.md).

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