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Pointe Pest Control Records

The full reviewer excerpts and sources on file for Pointe Pest Control. The Pointe Pest Control review shows the first rows of each.

Records

In reviewers’ words (74)

Quoted verbatim, up to 300 characters, as recorded by our researchers with the reviewer’s first name and last initial at most. Low and high ratings are shown alternately.

  • ★★★★★Google, Eugene, Oregon · about 2 months before Oct 11, 2026

    “Im a first time user of this company and had a great experience! Im a business owner myself and I was so happy with the knowledge and customer service I received from the technician named Justin Silcox. Mr. Silcox had so much knowledge and was very professional! I will never ever look for another”

    C B.Read on Google

  • ★☆☆☆☆Google, Eugene, Oregon · about 4 months before Oct 11, 2026

    “The service provider showed up and sprayed the front door and front window only. While doing that, a good portion of the spray landed all over the front porch furniture. Then he proceeded to dump the bucket of granular agent by the side gate, without even trying to open it. Didn’t check for wasp”

    Ivan S.Read on Google

  • ★★★★★Google, Eugene, Oregon · about 2 months before Oct 11, 2026

    “I would highly recommend pointe pest control. Chayson was so knowledgeable and personable. I had a hornets nest in the same tree where there was a wild honey bee hive and I didn’t want to harm the bees. He assured me that the bees were a protected species and that he would not use pesticides, but”

    Marsha R.Read on Google

  • ★☆☆☆☆Google, Eugene, Oregon · about 2 months before Oct 11, 2026

    “Terrible company! First couple visits were great. Then the person doing the service changed and it was the worst service. I called after the new person did the service on both houses and said not to send that person again because the spray was all over windows and screens. The next time he did”

    Lisa C.Read on Google

  • ★★★★★Google, Eugene, Oregon · about 5 months before Oct 11, 2026

    “It was a pleasure meeting Brian and having him service our property. He is friendly, polite, informative and thorough. I hope to see him return as my service technician. Thank you Pointe for your service.”

    DeptydaleRead on Google

  • ★☆☆☆☆Google, Albany, Oregon · about 2 months before Oct 11, 2026

    “Two years ago, I called the main office and requested that a specific technician never come to my home again. On the day of service in June, I received a phone call directly from this technician. He wanted to know why I didn’t want him back at my property. He said there was a note in my file and”

    Anne G.Read on Google

  • ★★★★★Google, Albany, Oregon · about 5 months before Oct 11, 2026

    “Erick was unbelievably friendly and professional. He was also fast and thorough! If I was the owner of this establishment I would absolutely keep my on this fine gentleman for a promotion of some kind. We’ve had other techs come out and nobody comes close to the level of professionalism and know”

    Ernest S.Read on Google

  • ★★☆☆☆Google, Albany, Oregon · about 5 months before Oct 11, 2026

    “I've used pointe pest control for around 10 years, but the cancellation process completely turned me off from the company entirely. The reason for my cancellation was the lack of urgency during emergency situations. I had a live animal in my upstairs dryer vent on a Saturday. I called pointe to try”

    Travis M.Read on Google

  • ★★★★★Google, Albany, Oregon · about 10 months before Oct 11, 2026

    “We have been working with Pointe Pest Control for close to 2 years and we have had great service. They send email and text notifications prior to their visit so you know they will be there and wanting to know if you are having any issues they need to be aware of before their visit. The technicians”

    Cindy S.Read on Google

  • ★☆☆☆☆Google, Spokane, Washington · about 2 months before Oct 11, 2026

    “If I could give zero stars to leave a review I would! My husband and I were very specific about needs and explained very thoroughly where the yellow jackets were on our roof and around our eaves. We have a completely flat walkable roof and the guy who came out DID NOT even treat anything except a”

    Amanda H.Read on Google

  • ★★★★★Google, Albany, Oregon · about 5 months before Oct 11, 2026

    “I was able to get my house sprayed for seasonal spring insects the day after called! The service itself was quick and I loved that they use a product that is kid and pet safe! Aleq was knowledgeable, efficient, and super kind to my two kitties. Thanks!!”

    Sandra B.Read on Google

  • ★☆☆☆☆Google, Salem, Oregon · about 2 months before Oct 11, 2026

    “Surely they didn’t complete services but forced me into paying their fee. Their technician absolutely sucks and sprays the ant stuff all over my cabinets and it did NOTHING. More worried about locking in a fee them solving the problem for the customer. When I first had them come out letter them”

    KaylaRead on Google

  • ★★★★★Google, Spokane, Washington · about 2 months before Oct 11, 2026

    “This is the 4th time we’ve done business with a pest control company, our second time signing with Pointe. They did a great job for us the first time. However, what I’m super impressed with is the technician we had today, Lee Guzman. He was amazing in every way, going above and beyond and taking”

    In S.Read on Google

  • ★★★☆☆Google, Vancouver, Washington · about 5 months before Oct 11, 2026

    “I’m very grateful for this service however yesterday was the second time for service and I have found 3 spiders in my house. 2 after first service and one on my bed today…. 😢 a big one…”

    Trina H.Read on Google

  • ★★★★★Google, Spokane, Washington · about 2 months before Oct 11, 2026

    “Been using their services for around 6 years. Izac was our technician yesterday. He was the best so far. Great customer service. Roseburg Oregon”

    Sara F.Read on Google

  • ★☆☆☆☆Google, Wenatchee, Washington · about 2 months before Oct 11, 2026

    “It's been constant rescheduling with this company and now I've been ghosted. I sent this email today to the company and honestly wonder if I will get a response. My last cancellation by them was a week ago. I told the service person who apparently got injured to have the office reschedule ASAP.”

    Heather A.Read on Google

  • ★★★★★Google, Spokane, Washington · about 3 months before Oct 11, 2026

    “Chris is one of the main reasons we stay with Pointe Pest. He is courteous, knowledgeable and thorough. He always goes the extra mile when servicing our property. I feel confident in recommending this company. If possible, ask for Chris though my interaction with other employees has been top notch.”

    John F.Read on Google

  • ★★☆☆☆Google, Wenatchee, Washington · about 2 months before Oct 11, 2026

    “ANTS I gave them 2 stars because if they don’t want to do a job, like go in the crawl space, they will make excuses to not do it . One operator said they don’t do crawl spaces , I called a representative and he assured me that was not true and would send a different guy out the next time, and”

    Lorna O.Read on Google

  • ★★★★★Google, Spokane, Washington · about 4 months before Oct 11, 2026

    “Jeremy is truly world class! He was very thorough, timely, and trustworthy. He didn’t say we need to rebuild every access under the house, only the ones with damage. Also, very clear explanation of how the entire process is going to go, what to expect over these next 3-4 weeks getting rid of the”

    John R.Read on Google

  • ★☆☆☆☆Google, Liberty Lake, Washington · about 11 months before Oct 11, 2026

    “The sales rep was thorough and professional--he found bedbugs isolated to our headboard, checked every other room, and confirmed they hadn't spread to our mattress or anywhere else. he stayed we needed to test asap to avoid them spreading. He recommended the most expensive treatment, but when we”

    Kris S.Read on Google

  • ★★★★★Google, Medford, Oregon · about 4 months before Oct 11, 2026

    “We just moved to Medford and set up an account with Jason for pest control for my mom's house. The process was smooth and easy. We had Robert come out to our home on June 2, 2026 and do our initial service. Robert was great!!! Explained what he was doing, made suggestions, detailed, timely, etc.”

    Jeff B.Read on Google

  • ★☆☆☆☆Google, Liberty Lake, Washington · about 2 years before Oct 11, 2026

    “Shady, business practices. They they like to come and treat when you’re not home and not do the inside or the garage. Say that you have a full balance due, even though you’ve tried to cancel and then give you the runaround and peer pressure, keeping it. Services didn’t even work. There was still”

    Ariel G.Read on Google

  • ★★★★★Google, Medford, Oregon · about 2 months before Oct 11, 2026

    “There were awesome. Got right on a big commercial job for me. The very next day after I called would recommend them to anybody. And a great price”

    Tory J.Read on Google

  • ★★★☆☆HomeAdvisor, Liberty Lake, Washington · Apr 2024

    “My only complaint is it came to early in the morning when I was asleep so I can't really write what he did under the house for spraying for carpenter ants”

    Kim R.Read on HomeAdvisor

  • ★★★★★Google, Medford, Oregon · about 2 months before Oct 11, 2026

    “Logan Merry did an excellent job in performing the pest control services. He was polite, helpful, very friendly and professional in his work. We appreciated his service.”

    John C.Read on Google

  • ★★★★★Google, Medford, Oregon · about 3 months before Oct 11, 2026

    “Steve was great and sprayed changed bait boxes. Which because of the work done had no activity. We have been customers for a long time and recommend to family and friends. Nice job.”

    Coreen D.Read on Google

  • ★★★★★Google, Medford, Oregon · about 2 months before Oct 11, 2026

    “Brenden is the best. You have a great employee in him. Glad to hear him moving into management but also little sad. My hope is that this company goes on for a long long time”

    rose b.Read on Google

  • ★★★★★Google, Salem, Oregon · about 4 months before Oct 11, 2026

    “They come every three months. Like clockwork. Always meticulous at checking in on any hot spots (ants seem to love my little kitchen), and they are always super respectful and quick. My wife appreciates that, and she is harder to impress than I am.”

    Gabriel M.Read on Google

  • ★★★★★Google, Salem, Oregon · about 2 months before Oct 11, 2026

    “Ricky was amazing. He was very informative and went above an beyond explaining everything to me since its my 1st purchased home and didn't really know what to expect. Thank you!”

    Alexandra H.Read on Google

  • ★★★★★Google, Salem, Oregon · about 4 months before Oct 11, 2026

    “We have had Pointe Pest Control for a year now mainly for rodents at our barn and Farm property. We recently added insects to our plan. Mark came out and did an amazing job walking down wasp, yellow jackets and Hornets under all the eaves, sweeping the house of spider eggs and spraying placing”

    mary l.Read on Google

  • ★★★★★Google, Salem, Oregon · about 3 months before Oct 11, 2026

    “It's crazy what ants coming in every orifice of the house can do to your mental and emotional being. I honestly thought I was gonna lose my mind because they would not stop. I had just been talking to my husband about how we need to find a pest control because I had had enough. And not 2 days”

    catrina t.Read on Google

  • ★★★★★Google, Vancouver, Washington · edited about a month before Oct 11, 2026

    “The technicians are so friendly and efficient. It is hard as a professional to strike that balance but they do a great job and have always addressed any pest problem i have quickly. They inform me of every new step they plan to take so i know what to expect. Thanks kindly for Your services (: Most”

    Bobbiejo W.Read on Google

  • ★★★★★Google, Vancouver, Washington · about 3 months before Oct 11, 2026

    “Steve was amazing. Very courteous and and did an incredible job. I now see why you have over 6000 reviews. They will be my go to when I have pest problems!”

    Jen H.Read on Google

  • ★★★★☆Google, Vancouver, Washington · about 3 months before Oct 11, 2026

    “Yes thank you for your service today! I feel that Alex did a good job! He removed a paper wasp nest that was quite active at the time. Then went to another section of the house that is also very active and sprayed heavily to remove the activity in that area , plus removed several nests he”

    Janice N.Read on Google

  • ★★★★★Google, Vancouver, Washington · about 5 months before Oct 11, 2026

    “Russell was great! Very professional and friendly and wanted to help any way he could. My little dog was not on her best behavior and wanted to be best friends with Russell. Even when she was jumping for attention and not listening, he was very sweet with her and helped herd her inside. Thanks”

    Amanda W.Read on Google

  • ★★★★★Google, Coeur d’Alene, Idaho · about a month before Oct 11, 2026

    “I had just pulled in my driveway when I saw you guys leaving my house, my father in law had let Ricky in to check traps while I was away. Ricky did not hesitate to come back to show me exactly what he did. We ended up finding out that some traps were not on his list to check and he was unaware of”

    Adalynn C.Read on Google

  • ★★★★★Google, Coeur d’Alene, Idaho · about 6 months before Oct 11, 2026

    “We so appreciate the quality of the service we get from Pointe Pest Control! Their office has always been friendly if we've had to reschedule & the ones who actually come out to our home are very professional, friendly & thorough. We are on Ben's route now & we are so happy that he treats us like”

    Sandi B.Read on Google

  • ★★★★★Google, Coeur d’Alene, Idaho · about 7 months before Oct 11, 2026

    “We’ve been a Pointe Pest Control customer for several years. The employees are consistently courteous and thorough in their work. Ben was amazing today. He spent time answering questions and did a great job.”

    Cyndi B.Read on Google

  • ★★★★★Google, Coeur d’Alene, Idaho · about 3 months before Oct 11, 2026

    “Ron always provides great service! He is thorough, friendly and very respectful of our property.”

    Deb T.Read on Google

  • ★★★★★Google, Coeur d’Alene, Idaho · about 4 months before Oct 11, 2026

    “Alex was great. I happened to be home, and he knocked to ask if there was anything specific I needed. I asked him to look for points of entry. He identified a couple and gave me advice on how to handle. Very helpful.”

    John M.Read on Google

  • ★★★★★Google, Wenatchee, Washington · about 2 months before Oct 11, 2026

    “Great customer service and the estimators were knowledgeable and explained the process. Alex came out within 2 days and sprayed the nest and this morning I went out and don’t see any activity. The service is guaranteed for a month with the promise of a check-in call in two weeks. Very”

    JanRead on Google

  • ★★★★★Google, Wenatchee, Washington · about a month before Oct 11, 2026

    “Matthew came out and applied some sugar ant repellent in our bedroom. We just had our quarterly service and we appreciate that Point will send a tech out to handle any interim issues at no charge. Matthew was very thorough and professional. Thank you!”

    Denise A.Read on Google

  • ★★★★☆Google, Wenatchee, Washington · about a month before Oct 11, 2026

    “Jarred provided very professional and thorough service of insect and pest control on our property. Moreover, he was courteous and amenable to our concerns about problem areas that he would address.”

    Bill L.Read on Google

  • ★★★★★Google, Liberty Lake, Washington · about 5 years before Oct 11, 2026

    “The technician Brandon arrived on time and did really good job! He is very friendly and professional, and took good care of our house. He explained everything before he started and after he finished the treatment. We are very pleased with this service. Highly recommend!”

    Sunny C.Read on Google

  • ★★★★★Google, Liberty Lake, Washington · about 5 years before Oct 11, 2026

    “We just had our house serviced by Fernando. He listened to our concerns, and addressed the problem areas. He took the, time to place spider traps for us. He is very polite and seems like he cares, he shows great customer service. He is an asset to the company...Thank you Fernando!”

    JombeeRead on Google

  • ★★★★★Google, Liberty Lake, Washington · about 3 years before Oct 11, 2026

    “Had the initial service done for general pest control, my specific concern was spiders, as I usually see lots of activity early to mid spring. Wanted to get on top of things asap. Eric came out and did an initial service. He was really nice and informative, wiped down all the old cobwebs around the”

    Meg G.Read on Google

  • ★★★★★HomeAdvisor, Liberty Lake, Washington · May 2025

    “I haven't seen a spider since they serviced. So far...great!”

    Wendy S.Read on HomeAdvisor

  • ★★★★★HomeAdvisor, Liberty Lake, Washington · Sep 2024

    “They came out and took care of my hornet nest problem and took the time to go around my property to make sure I would not have any other problems HIGHLY RECOMMEND THEM!”

    Ellen F.Read on HomeAdvisor

  • ★★★★★HomeAdvisor, Olympia, Washington · Apr 2023

    “Forrest provided a thorough explanation of the treatment, showed me what he planned to do to get rice of the mice, where the traps and baits were, and then gave me a comprehensive explanation of the spray treatment.”

    Bill S.Read on HomeAdvisor

  • ★★★★☆HomeAdvisor, Olympia, Washington · Oct 2021

    “The guys are great! The phone system not so hot . People answering from all over so it”

    Roger A.Read on HomeAdvisor

  • ★★★★☆BestCompany, national page · about 4 years before Oct 11, 2026

    “When shopping around for a pest control company I reached out to Pointe Pest Control. The technician came in and was very quick and thorough with the treatment as our home was treated for spiders.”

    Autumn (Lewiston, Idaho)Read on BestCompany

  • ★★★★☆BestCompany, national page · about 7 years before Oct 11, 2026

    “Always find Erik personable and knowledgeable. Thank you Erik. Requested appointment time frame was followed, as was the phone call on his arrival time.”

    Vicki (Eugene, Oregon)Read on BestCompany

  • HomeAdvisor, Liberty Lake, Washington · January 2023

    “They got rid of the rats and the technicians were very professional. Their sales was misleading. They said bugs and rodents were included but then started charging us for the visits that we understood we had paid for. We gave them 1200 up front. Then the quarterly charges were over $150 each.”

    Sharron H.Read on HomeAdvisor

    Seen on the Angi mirror of this profile (‘Pointe Pest Control - ID’, 4.6 from 168 reviews, same as HomeAdvisor).

  • Customer Lobby, Liberty Lake, Washington · March 2, 2012

    “I have had absolutely fantastic service with Pointe Pest Control. If I need something they are hear to help me. I feel comfortable having them in my house when I am not there. I have had no bugs since I have used them.”

    Diana J. (Spokane Valley, Washington)Read on Customer Lobby

  • Customer Lobby, Liberty Lake, Washington · February 28, 2012

    “I have no complaints about Pointe Pest Control. They have awesome, wonderful service. Whenever I have an added concern, they're always quick and prompt to come out.”

    Shelly G. (Rathdrum, Idaho)Read on Customer Lobby

  • Angi, Pasco, Washington · April 2013

    “She stated to me via the telephone that only way that I can cancel my services per the signed agreement with Point Pest Control, was to send them an "additional" payment of ($95.00) to cover a cancelation fee.”

    Wayne R W.Read on Angi

    Reviewer says the account was with ‘Point Pest Control - Spokane’. A company reply offered to refund the fee.

  • Angi, Pasco, Washington · July 2013

    “they said they would not come out again since our contract was up and we did not want to resign, so Pointe said they would not come back out even though their last couple of process's did not work, because we were not signing up for a new contract.”

    Heidi L.Read on Angi

  • Angi, Pasco, Washington · October 2015

    “They came within a couple of hours and looked my home over and came up with a plan and estimate. All details were thoroughly explained including the proposed contract for future services.”

    Gordon B.Read on Angi

  • Angi, Pasco, Washington · March 2014

    “We have had a lot of problems with spiders and ants in the past. Since they started spraying, no more problems. They always call and tell us what day they will spray.”

    George R.Read on Angi

  • Angi, Pointe Pest Control - OR · April 2024

    “Pointe Pest has successfully eradicated our ant and rat issues. They were very informative, used great products and proceedures, and kept to scheduled appointents.”

    Betty O.Read on Angi

  • Angi, Pointe Pest Control - OR · June 2021

    “Pricing was competitive. Technician Response times very good but customer service is nonexistent. Look out for price discrepancies between bid and contract and invoices.”

    Tonu L.Read on Angi

  • Angi, Pointe Pest Control - OR · December 2021

    “We had a problem because the person that came was not wearing a mask inside our home until asked too . Contacted the office twice and after second call we received a call from the manager with an apology”

    Elaine K.Read on Angi

  • Angi, Pointe Pest Control - OR · November 2021

    “Called Pointe Pest Control , got a quick appointment , Mike came out and did treatment both of the inside of house and exterior.”

    Bryan L.Read on Angi

  • Angi, Moses Lake, Washington · June 2017

    “They had us sign a contract to return every three months. We asked if we could cancel. Oh yes, we could cancel any time, we were told. After the bugs were gone, we didn't want to keep spraying chemicals on bugs that weren't there. When we asked to cancel, we were told of the $95 cancelation fee.”

    Diana & Lawrence W.Read on Angi

    The review continues: “Yeah, it’s in the contract. But we weren’t verbally told of that detail.” Company reply says the $95 early termination fee is printed above the signature line.

  • Angi, Moses Lake, Washington · July 2013

    “They always came when nobody was home, we never had notice, they never sprayed our back yard because there was no way for them to get into the backyard unless someone opened the gate for them.”

    Brandi S.Read on Angi

    Also says staff were ‘very rude on the phone’ when she called to cancel.

  • Angi, Moses Lake, Washington · June 2017

    “They were very prompt and professional.”

    Connie H.Read on Angi

    Reviewer lives in Richland, Washington.

  • Angi, Medford, Oregon · November 2022

    “I signed up for a 12 month contract with them, but I'll continue the service as long as live in Southern Oregon.”

    Joanna D.Read on Angi

  • Google, Missoula, Montana · about a week before Oct 28, 2026

    “Service technicians were great but trying to discuss billing with people answering phones was argumentative, poor listening skills and confused.”

    Cheryl D.Read on Google

  • Google, Missoula, Montana · about 2 months before Oct 28, 2026

    “Cannot recommend. After they provide pest control services they pressure you into making an immediate payment via their portal. They don’t want a check mailed.”

    Chris L.Read on Google

    The rest of the review was cut off in the logged-out view; owner reply says the account is closed.

  • Google, Missoula, Montana · about 8 months before Oct 28, 2026

    “John was great. But he was sent with defective products and wasn’t able to make a quality door for my crawl space to prevent rodents access.”

    Janeene H.Read on Google

  • Google, Missoula, Montana · about 2 months before Oct 28, 2026

    “David arrived on time.”

    sue c.Read on Google

    Owner reply thanks her for a five-star rating.

  • Google, Missoula, Montana · about 5 months before Oct 28, 2026

    “Bri was great. Very personable and knowledgeable. Explained what she would do and why.”

    Kris F.Read on Google

  • Yelp, Missoula, Montana · 07/29/24

    “Guy came out without ladder to get rid of wasp nest saying. Fine. He left said he would come back hasn’t yet.”

    Stephen D.Read on Yelp

  • Yelp, Missoula, Montana · 09/01/21

    “Madi came out today to give us our quarterly pest control service. She was pleasant responsive and courteous.”

    Mike W.Read on Yelp

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  60. 60.Customer Lobby — Spokane, Washington (account 5048)customerlobby.com · Customer reviews · Retrieved October 12, 2026
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  62. 62.Angi — Pointe Pest Control - OR (Angi listing at 1324 N Liberty Lake Rd #226, Liberty Lake Washington; the Oregon LLC’s Pacific Northwest operation)angi.com · Customer reviews · Retrieved October 13, 2026
  63. 63.Angi — Medford, Oregon (Angi listing ‘Pointe Pest Control | Medford’)angi.com · Customer reviews · Retrieved October 13, 2026
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  87. 87.Indeed (employee reviews)pointe-pest.com · Workplace · Retrieved October 28, 2026
  88. 88.Indeed (employee reviews)pointe-pest.com · Workplace · Retrieved October 28, 2026
  89. 89.Glassdoor (employee reviews)glassdoor.com · Workplace · Retrieved October 11, 2026
  90. 90.Pointe Pest Control celebrates 10 yearsmypmp.net · Mentions, awards and claims · Retrieved October 11, 2026
  91. 91.Pointe 10 year anniversarypctonline.com · Mentions, awards and claims · Retrieved October 11, 2026
  92. 92.Pointe Pest Control celebrates 15 yearsmypmp.net · Mentions, awards and claims · Retrieved October 11, 2026
  93. 93.PestCo Holdings acquires Pointe Pest Control (Illinois)mypmp.net · Mentions, awards and claims · Retrieved October 11, 2026
  94. 94.Pest Control Company?reddit.com · Mentions, awards and claims · Retrieved October 12, 2026
  95. 95.Pest control recommendation?reddit.com · Mentions, awards and claims · Retrieved October 12, 2026
  96. 96.Pest Controlreddit.com · Mentions, awards and claims · Retrieved October 12, 2026
  97. 97.idahosbest.comMentions, awards and claims · Retrieved October 13, 2026
  98. 98.pointepest.comMentions, awards and claims · Retrieved October 11, 2026
  99. 99.pointepest.comMentions, awards and claims · Retrieved October 11, 2026
  100. 100.pointepest.comMentions, awards and claims · Retrieved October 28, 2026
  101. 101.Missoula, Montana locationpointepest.com · Locations · Retrieved October 28, 2026