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How do I cancel Affinity Pest Control, and is there a cancellation fee?

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Editor · Research and verification: Handshake Research Desk

As of November 3, 2026, Affinity Pest Control’s own terms or statements set a 12-month minimum term. In a BBB complaint response, Affinity Pest Control said: “We Have Cancelled the customer out and did not charge her for the early cancellation fee of $143.50 which is Only 50% of the remaining cost of the services agreement.”

What the record says about canceling Affinity Pest Control

Company terms and statements first, then customers’ reports. Each links to its source; quotes are the source’s exact words.

  • Company-stated (BBB reply, 06/04/2025): the complainant had signed a 12-month service agreement; its early-cancellation fee was $143.50, which the company describes as “Only 50% of the remaining cost of the services agreement”. The company waived the fee.7

    “We Have Cancelled the customer out and did not charge her for the early cancellation fee of $143.50 which is Only 50% of the remaining cost of the services agreement”

  • Company-stated: the agreement is sold over a recorded sales phone call and signed by the customer; $41/month with quarterly visits.7

    “I have attached the sales phone call in which she was told about the year service agreement and agreed to $41.00 dollars a month knowing we come out Quarterly”

  • Company-stated: the veterans/active-duty discount (50% off the initial service) requires a 1-year agreement; other offers require sign-up for a recurring plan.10

    “save 50% on initial service with a 1-year agreement.”

  • The service agreement is not published. The website carries only a Privacy Policy (last modified 01/14/2026) and SMS Terms and Conditions (last updated 08/12/2026); neither covers the service contract, auto-renewal, cancellation method or dispute resolution. No arbitration clause found.12

    “By opting in to receive SMS messages from Affinity Pest Control LLC, you agree to the following terms and conditions:”

How it affects the Handshake Score

Sales and contract fairness is 15% of the Handshake Score. It starts at 10 and loses points for each item below. Affinity Pest Control’s score on this factor: 5.0 out of 10.

  • 12-month minimum term7, 10

    Counted in the score: −1

  • Early-cancellation fee 50% of remaining balance7

    Counted in the score: −3

  • Unpublished renewal, cancellation-channel & dispute terms6, 7, 8, 10

    Counted in the score: −1

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Ranked by State Score in Idaho.

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Sources

The sources cited on this page, numbered as in the full list on the Affinity Pest Control review. Dates are when our researchers retrieved each page.

  1. 6.affinitypestcontrol.comCompany facts · Retrieved October 28, 2026
  2. 7.bbb.orgContracts and sales · Retrieved October 28, 2026
  3. 8.google.comContracts and sales · Retrieved October 28, 2026
  4. 10.affinitypestcontrol.comContracts and sales · Retrieved October 28, 2026
  5. 12.affinitypestcontrol.comContracts and sales · Retrieved October 28, 2026