Elevate Pest Control Review

Weights add to 100% without the factors marked N/A. How the adjustments work

How we review companies Handshake Score v1.5.0 (rules v1.0.7, confidence v1.2.1)

“In score” marks the profiles counted in the customer-satisfaction factor.

In reviewers’ words

Quoted verbatim, up to 300 characters, as recorded by our researchers with the reviewer’s first name and last initial at most. Low and high ratings are shown alternately.

Profile scope: Headquarters file “Elevate Pest Control, LLC” (Logan, Utah; BBB Mountain West & Pacific Southwest). Its Find Local Branches list holds exactly 3 locations: Logan, Utah, Idaho Falls, Idaho and Arvada, Colorado, all in the West. A second Colorado file, “ELEVATE PEST CONTROL, LLC” (Westminster, Colorado; BBB Great West + Pacific), has 0 complaints. A separate Mobile, Alabama file (opened 3/7/2025) is outside the region. No BBB file found for Delta, Utah or Nashville, Tennessee.

Scored: Complaint record

BBB profiles

• Main profile · AView

• Elevate Pest Control, LLC (headquarters, Logan, Utah) · accredited · 2 complaints in 3 yearsView

  Recorded: “2 complaint(s) filed against business”

• ELEVATE PEST CONTROL, LLC (Westminster, Colorado) · not accredited · 0 complaints in 3 yearsView

  Tied to Elevate by the shared “Business Started: 3/28/2011” date, the Denver phone number on the company site and Facebook page, and Josh Schults/Schultz (the HQ file’s company contact).

Door-to-door sales: Yes

Door-to-door: yes. First-hand Indeed reviews from Logan sales reps (2019 and 2022) describe door-to-door summer sales, one on 100% commission, a 2019 Utah (Davis County) blog that links elevatepestcontrol.com describes an Elevate salesman at the door, and a 2025 LinkedIn snippet describes rep recruiting in Logan. No door-to-door evidence was found specifically for the Colorado or Idaho branches (an Indeed “Sales Representative” review is from Denver, 2018, but does not say door-to-door). No solicitor-permit records were searched (city-level).

• “It's D2D, it's rough. They haven't kept any reps longer than 2 years because they don't have anything worth staying for.”

  indeed.com · retrieved October 28, 2026⁹

  Indeed review by a Sales Representative, Logan, Utah, dated January 10, 2022 (first-hand).

• “It's sales door to door”

  indeed.com · retrieved October 28, 2026⁹

  Indeed review by a Sales Rep, Logan, Utah, dated April 12, 2019.

• “I worked as a summer sales representative for this company for two summers.”

  indeed.com · retrieved October 28, 2026⁹

  Indeed review by a Sales Representative, Logan, Utah, dated January 9, 2019; the same review calls Elevate “an extremely honest company”.

• “A few weeks ago a sweet salesman from Elevate stopped by my home”

  blog.saltproject.co · retrieved October 28, 2026¹⁰

  Utah blogger (The Salt Project), May 22, 2019; the post carries a discount code from Elevate, so it is promotional.

• “Elevate Pest control. Jan 2025 - Present 1 year 10 months. Logan, Utah, United States ... * Led recruitment, training, and onboarding efforts for new reps.”

  linkedin.com · retrieved October 28, 2026¹¹

  LinkedIn profile seen only as a search snippet (LinkedIn not fetched); shows rep recruiting in Logan from 2025.

Contract terms and pricing

• The company publishes no service agreement, terms of service or FAQ with contract terms. The site footer’s “Terms of Service” link points to “#”, and /terms-of-service returns the site’s 404 page. The About page refers customers to “your specific agreement for details”, so written agreements exist but their terms (minimum term, renewal, cancellation, fees, arbitration) are not public.¹²

  “Oops! Page not found”

• Satisfaction guarantee (current site): free return visits until satisfied, for “many of our services”; details per agreement.⁴

  “if we do not provide a service to your level of satisfaction, we will promptly return for free until you are satisfied. This applies to many of our services, see your specific agreement for details.”

• Former guarantee page (archived February 26, 2024): free re-service until satisfied and, if the problem persists, a refund of the last service payment; free extra visits for “seasonal pest service” subscribers.¹³

  “If the problem persists, we will refund your last service payment.”

• Promotion (2019): half off the initial visit for new customers “when signing up for a maintenance plan”.¹⁰

  “any new customer who mentions The Salt Project will receive 1/2 OFF their initial visit when signing up for a maintenance plan.”

• Residential service is sold as quarterly treatments (company homepage); a Logan customer on Reddit describes quarterly visits with free call-backs between services (search snippet).⁸

  “Complete home protection with quarterly treatments”

Status and expiry dates are shown exactly as the issuing agency’s record showed them on the date retrieved.

Only resolved government actions count toward the score. Pending lawsuits, allegations and private matters are listed here but marked “N/A” (not counted in the score). Summaries are our researchers’ wording of the source; allegations are allegations, not findings.

• October 28, 2026 · BBB Mountain West & Pacific Southwest · Complaint summaryScored: Complaint record

  BBB headquarters file (Logan, Utah; covers Idaho Falls and Arvada): 2 complaints in the last 3 years, 1 in the last 12 months; rating A; BBB Accredited since 8/18/2011. Complaint texts are not published, so themes and responses are unknown.³⁰

• October 28, 2026 · BBB Great West + Pacific · Complaint summaryScored: Complaint record

  BBB Westminster, Colorado file (ELEVATE PEST CONTROL, LLC): 0 complaints; rating A+; not accredited.³²

• October 28, 2026 · Colorado (CDA) · Search resultN/A

  Colorado Department of Agriculture finalized pesticide enforcement tables, SFY 2021-2025: no entry for Elevate Pest Control in the rendered text. SFY 2025 lists “Elevation Pest Control LLC” (case 20240061, Jefferson County, cease-and-desist 17-Sep-2024), a different company (Colorado SOS: Elevation Pest Control / Elevation Pest Management Inc, agent Desmond Ritari, Aurora/Denver), not Elevate.^{42, 43, 44, 45, 46, 47}

• October 28, 2026 · Utah · Search resultN/A

  Utah Attorney General site search for “elevate pest”: no results.⁴⁸

• October 28, 2026 · Colorado · Search resultN/A

  Colorado Attorney General site search for “elevate pest”: no release about the company (only an unrelated Corteva pesticide-pricing settlement matched).⁴⁹

• October 28, 2026 · Idaho · Search resultN/A

  Idaho Attorney General site search for “elevate pest”: no release about the company (results are unrelated items using the word “elevate”).⁵⁰

• October 28, 2026 · federal courts · Search resultN/A

  CourtListener RECAP (federal dockets) search for “Elevate Pest Control”: no case with the company as a party. The one hit is Elevate Federal Credit Union v. Elevations Credit Union (D. Utah, 1:20-cv-00028), a trademark case whose order mentions Elevate Pest Control in Logan in passing.⁵¹

• May 27, 2026 · Idaho (Secretary of State) · RegistrationScored: Licensing and compliance (−0.5)

  Idaho: the foreign LLC registration of Elevate Pest Control, LLC (Idaho record 6022046, filed 01/06/2025, principal address the Idaho Falls office, mailing address Andrew Israelsen, Logan) is “Inactive-Revoked (Administrative)”, Not Good Standing, inactive filing date 05/27/2026, registered agent “NO AGENT / AGENT RESIGNED OR INVALID”, annual report due date 01/31/2026 flagged. No reinstatement shown (CAN_REINSTATE false). The Idaho Falls branch still operates (company site, Google listing, BBB branch list).^{2, 41}

Workplace score: N/A. It carries 10% of the Handshake Score when at least 20 employee reviews are on file (otherwise excluded and remaining weights renormalized).

Awards and certifications

None verified.

What the company says about itself

These are the company’s own claims, quoted from its materials. We haven’t verified them.

• Family owned and operated since 2008; local experts in Utah, Idaho, Colorado and Alabama.⁴

• 15+ years of experience; “Trusted by thousands of homeowners and businesses”.⁸

• Integrated Pest Management cuts the total products used “by about 90 percent”.⁴

• 100% satisfaction guarantee; licensed and insured; eco-friendly, pet-safe treatments.⁸

• Offices outside the 24 covered states: Mobile, Alabama (328 South Sage Avenue) and Nashville, Tennessee (715 Poplar Ave suite 101). Mobile has its own BBB file (opened 3/7/2025, contact Andrew Israelsen).⁵³

• Weekly branch trainings on pest biology, safe treatment and non-chemical methods.⁴

Mentions

• Reddit r/Logan · Reddit · Date not shown · Positive toneRead

  Pest control recommendations : r/Logan

  A Logan resident recommends Elevate for quarterly service with free call-backs between visits.

  “Elevate Pest Control does my home and I've seen great results. Fair prices, they'll come quarterly and if you see anything between those three ...”

• The Salt Project (Utah blog) · Blog · May 22, 2019 · Positive toneRead

  Elevate Pest and Lawn Care Discount Code!

  A Utah blogger describes an Elevate salesman at the door, a weed and pest treatment with good results, and a reader discount code; promotional in nature.

  “A few weeks ago a sweet salesman from Elevate stopped by my home claiming he could get rid of all of my weeks.”

• pointe-pest.com (Pointe Pest Control, Pennsylvania and New Jersey; its BBB file names the same owner, Andrew Israelsen) · Other · June 17, 2015 · Neutral toneRead

  Eco-Friendly Pest Control Logan Utah

  A 2015 page on the Pointe Pest Control (Pennsylvania and New Jersey) site describes Elevate Pest Control as a locally owned Logan company and its guarantee.

  “Elevate Pest Control is a locally owned Logan, UT pest control company.”

• CourtListener (RECAP) · Other · March 16, 2022 · Neutral toneRead

  Elevate Federal Credit Union v. Elevations Credit Union (D. Utah 2020)

  A credit-union trademark ruling mentions Elevate Pest Control in Logan as an existing user of the word “elevate”; the company is not a party.

  “word “elevate” because of the existence of Elevate Pest Control in Logan, Utah.”

Reddit hasn’t been searched for this company yet.

4 locations on file in Idaho (1), Colorado (1), Utah (2).

Overall confidence in this score: Medium, 6 of 11 points. N/A (not scored): sales and contract fairness. The reason is under “How we scored it.”

What keeps it from rating higher:

• 4 of 5 factors scored (not scored: sales and contract fairness).
• 3,648 western US Google reviews behind customer satisfaction (10,000 or more earns full points).
• Too few independent non-Google reviews to blend in (Google only).
• Verifier rated the customer reviews medium (high earns a point).
• Verifier rated the legal and regulatory record medium (high earns a point).

How confidence is set

Gaps in the record

• Utah Division of Corporations entity search is gated by Cloudflare Turnstile and OpenCorporates returned a browser check: the Utah LLC’s status and formation date are not verified.
• UDAF enforcement history requires a GRAMA request; not published online. Utah DCP legal-actions database is offline and per-company complaint data needs a GRAMA request.
• Colorado AG publishes no per-company complaint data (CORA request needed). Idaho AG publishes no complaint dataset.
• State courts not searched: Utah Xchange and Colorado court records are subscription/vendor-only; Idaho iCourt untested. CourtListener federal search only.
• OSHA establishment search (Utah state plan, Colorado and Idaho federal) not run: the results page shows a human-verification check.
• BBB publishes no complaint details for the headquarters file: the 2 complaints’ themes and whether they were answered are unknown.
• Google Maps showed a limited signed-out view (5 “most relevant” reviews per listing; sorting unavailable): negative Google excerpts are under-sampled.
• The main Facebook page (facebook.com/ElevatePestControl) returned “This content isn’t available right now”; the Colorado and Delta pages have 2 and 3 reviews and no recommend percentage.
• No Angi, HomeAdvisor, Trustpilot, Thumbtack, Nextdoor or Porch profile was found in searches. Birdeye (aggregator) was seen in snippets and is excluded from scoring.
• Glassdoor and RepVue: no Elevate Pest Control page found in searches; not rated.
• Contract terms unknown: no published service agreement, terms or FAQ (Terms of Service link is “#”; /terms-of-service is a 404); the customer portal (elevate.pestportals.com) needs a login. Minimum term, auto-renewal, cancellation method and fee, and arbitration are not known, and no first-hand complaint or review describing them was found.
• Idaho: ISDA licenses individuals only; the company names no Idaho applicator, so no applicator record was looked up.
• Delta, Utah: no separate UDAF record for the Delta branch or for the former Elite Lawn & Pest Solutions name was found; the date Elite became Elevate was not found; the branch address differs between the Elevate site (265 N Thomas Rd) and the listing, Facebook and Elite site (265 N 800 E).
• Idaho registration revoked 05/27/2026; no re-registration under another name was found in SOSbiz (“Elevate Pest” search), but assumed-business-name records were not searched separately.
• CDA enforcement tables were read as rendered in the Google Drive viewer. A page the viewer did not render could still be missed.
• Mobile, Alabama and Nashville, Tennessee offices are outside the covered states and were not researched beyond the BBB search.
• Reddit pages need a login; the r/Logan mention rests on the search snippet. No news or trade-press coverage of the company was found in searches.
• The CDA SFY 2025 case 20240061 respondent “Elevation Pest Control LLC” (C&DO 17-Sep-2024, Oak St & W 38th Ave, Jefferson County) exactly matches a separate Colorado LLC “Elevation Pest Control” (20181048018, agent Desmond Ritari, Aurora; delinquent since June 1, 2021). The site is in the same county as Elevate’s Arvada office, but nothing in the record ties the case to Elevate, so it is not attributed.

Open questions

• Delta, Utah listing: kept in customer satisfaction.google as the Delta office’s own Google profile (same phone, Elevate-branded website and Facebook page, active owner). Unlike Sureguard’s acquired listings it still shows the old name and domain, and part of its 129 reviews predate a rename made after March 17, 2025.
• Delta address: the listing and Facebook page give 265 N 800 E (Rd), Delta; elevatepestcontrol.com gives 265 N Thomas Rd. Not reconciled.
• Colorado state profile: the Westminster file (0 complaints, A+) is used; the HQ file’s 2 complaints (locations unpublished) also cover Arvada and are left out of CO, as in BRD. CO complaint record is 10 either way.
• Pointe Pest Control (Pennsylvania and New Jersey) shares the owner name Andrew Israelsen on BBB with Elevate; no registry link was read. Separate from the original-20 Pointe Pest Control (Post Falls, Idaho).
• BBB headquarters complaint details are unpublished, so whether the 2 complaints were answered, and where the customers were, is unknown.