Mantis Pest Solutions Review

Weights add to 100% without the factors marked N/A. How the adjustments work

How we review companies Handshake Score v1.5.0 (rules v1.0.7, confidence v1.2.1)

“In score” marks the profiles counted in the customer-satisfaction factor.

In reviewers’ words

Quoted verbatim, up to 300 characters, as recorded by our researchers with the reviewer’s first name and last initial at most. Low and high ratings are shown alternately.

• ★★★★★HomeAdvisor, Lee’s Summit, Missouri · July 2017

  “Great company who really cares about the quality of their work! Small company with knowledgeable techs who are personable, friendly and respectful!”

  Amber P.Read on HomeAdvisor

• ★★★☆☆HomeAdvisor, Lee’s Summit, Missouri · June 2016

  “But the actual day of service they were late with no call to let me know and I had to get my kid from camp”

  Stephanie Y.Read on HomeAdvisor

• ★★★★★HomeAdvisor, Lee’s Summit, Missouri · April 2015

  “Ty was very kind, professional and thorough. He answered every question I had, thoroughly.”

  Donna S.Read on HomeAdvisor

• ★☆☆☆☆BBB, Lee’s Summit, Missouri headquarters file · August 21, 2026

  “Very Difficult to work with! they could not or would not answer my questions. every time i asked a question on billing or service they got defensive and tried to blame me.”

  Keith B.Read on BBB

• ★☆☆☆☆BBB, Lee’s Summit, Missouri headquarters file · July 24, 2026

  “Buyer beware! I have spent $600 with Mantis over the past year and my insect problem remains, despite my repeated communications about these concerns.”

  Joseph J.Read on BBB

• ★☆☆☆☆BBB, Lee’s Summit, Missouri headquarters file · June 28, 2025

  “Do not do business with them. Salesman over promised & assure our debit card would not be run until completed treatment where we signed off.”

  Linda H.Read on BBB

• ★☆☆☆☆BBB, Lee’s Summit, Missouri headquarters file · February 7, 2025

  “When I spoke with the rep, they explicitly stated I would be billed every 3 months as I had previously. They failed to notify me of a cancellation fee as well.”

  George G.Read on BBB

One BBB file (BBB of Midwest Plains, opened 4/11/2016, Lee’s Summit Missouri headquarters). The page says the profile “includes reviews for Mantis Pest Solutions’s headquarters and its corporate-owned locations”; the BBB branch list was not retrieved (page timed out), so the file is treated as covering the company’s Missouri, Kansas and Nebraska offices. No BBB files for the Wichita, Lawrence, Springfield or Gretna offices turned up in search. The “Mantis Pest Control” BBB file in St. Louis (0734-1000040151, BBB accredited since 8/23/2023) is a different company.

Scored: Complaint record

BBB profiles

• Main profile · A+View

• Lee’s Summit, Missouri headquarters and corporate-owned locations · A+ · not accredited · 1 complaint in 3 yearsView

  Complaint details are not published (“There are no matching results”), so the unanswered count and complaint topics are unknown. No pattern-of-complaints alert text appears on the profile.

Door-to-door sales: N/A

N/A: the research didn’t establish door-to-door selling. It isn’t proof that the company never knocks.

No door-to-door recruiting page, summer-sales job post, solicitor-permit record or company statement found. Two 2025-2026 BBB reviews (the HQ file) describe aggressive sales people and a sale in a “no soliciting neighborhood”, which hints at unsolicited selling but does not show a door-to-door program, so the status stays “unknown”. Mantis sells through a free-quote form, phone and text (“pest professionals could be on site in under 48 hours”). The two BBB reviews do not say a rep came to the door (Keith B.: “the sales people are very aggressive”; Linda H.: a salesman and “a no soliciting neighborhood”, no mention of a knock), so they are not first-hand door-to-door evidence. One search-result snippet of a Yelp review for the Lee’s Summit page reads “When approached at home by one of their door to door sales men” and a Facebook-group post titled “Mantis Pest Solutions employee behavior concerns” appeared in a search, but Yelp’s and Facebook’s terms forbid automated access, so neither page was opened and neither is page evidence. Status stays “unknown” (no page-level evidence); the Yelp snippet is a lead for a later pass.

• “Taking advantage of senior citizens ina no soliciting neighborhood.”

  bbb.org · retrieved October 28, 2026⁶

• “I also learned that they are very new to the my area and the sales people are very aggressive.”

  bbb.org · retrieved October 28, 2026⁶

Contract terms and pricing

• Published plan prices: Mantis Gold (quarterly home pest control) starting at $49.99/mo; Diamond $74.99/mo; Platinum $99.99/mo; Yard $119/ea. No term length, renewal, cancellation or arbitration language is shown on the pricing page.⁷

  “Starting at $49.99/mo”

• Company says customers can choose monthly billing and AutoPay.⁷

  “New and existing customers can select monthly billing and AutoPay to get great discounts and additional services.”

• Residential plans: an initial inspection and treatment, then billing at the monthly rate with a visit about every three months; the company calls the quarterly visits “required”.⁸

  “After the initial treatment, billing will occur at your monthly rate and a Mantis Pest Solutions professional will visit your home about every three months”

• Company promises free re-services between scheduled visits (company claim).⁸

  “Furthermore, we provide free re-services if you need service between scheduled visits.”

• The only legal text on the company site is a website terms-of-use page (and SMS/privacy terms). It governs use of the website, not the pest-control service agreement; it contains no arbitration clause for service.²

  “The use of this website is subject to the following terms of use:”

• A BBB reviewer says the account was set up under a contract “that I digitally signed” and that the rep had said billing would be every 3 months; the signed service agreement is not published, so its term, renewal, cancellation fee and dispute terms are unknown.⁶

  “they stated it was in the contract that I digitally signed”

• The company FAQ page has no term, renewal, cancellation-fee or arbitration language. The page’s collapsed accordion answers (read from the page HTML) cover treatment and pest information only, and the cost answer just says to call for a quote.⁹

  “Call (816) 287-5030 to get your custom quote.”

Status and expiry dates are shown exactly as the issuing agency’s record showed them on the date retrieved.

Only resolved government actions count toward the score. Pending lawsuits, allegations and private matters are listed here but marked “N/A” (not counted in the score). Summaries are our researchers’ wording of the source; allegations are allegations, not findings.

• October 28, 2026 · BBB of Midwest Plains (Mantis Pest Solutions headquarters file) · Complaint summaryScored: Complaint record

  BBB file 0714-1000008552 (HQ and corporate-owned locations): 1 complaint in the last 3 years, 0 in the last 12 months; complaint text not published.²⁰

Workplace score: N/A. It carries 10% of the Handshake Score when at least 20 employee reviews are on file (otherwise excluded and remaining weights renormalized).

No employee reviews on file.

Awards and certifications

None verified.

What the company says about itself

These are the company’s own claims, quoted from its materials. We haven’t verified them.

• Company says it won “Best Pest Control Company in Kansas City in 2016” (issuer and contest not named; not verified).⁴

• Company says it has an A+ rating from the Better Business Bureau (the BBB profile does show A+, not accredited).⁴

• Company says it offers unlimited re-services for its treatments.⁴

• Office list on the company site: Lawrence, Overland Park and Wichita Kansas; Kansas City, Lee’s Summit and Springfield Missouri; Omaha Nebraska (the Nebraska office address is in Gretna).²⁵

• Service area stated as Kansas, Missouri and Nebraska; no locations outside the 24 covered states were found.¹

• Company calls itself an “active member” of the Chamber of Commerce (chamber not named).⁴

Mentions

• Apartment Association of Kansas City (AAKC) · Directory · Date not shown · Neutral toneRead

  Mantis Pest Solutions - Apartment Association of Kansas City supplier directory

  AAKC lists Mantis as a supplier partner (pest control for apartment communities); owner Rick Blackham and branch manager Greg Livengood are named as contacts.

  “Locally owned and family-operated, Mantis Pest Solutions was founded in 2014 by Rick and Ty, two friends with decades of experience in the pest control industry.”

Reddit hasn’t been searched for this company yet.

7 locations on file in Kansas (3), Missouri (3), Nebraska (1).

Overall confidence in this score: Low (provisional), 4 of 11 points.

What keeps it from rating higher:

• 2,759 western US Google reviews behind customer satisfaction (3,000 or more earns a point; 10,000 or more earns full points).
• 10 independent websites cited (25 or more earns a point).
• Verifier rated the customer reviews medium (high earns a point).
• Verifier rated the licensing medium (high earns a point).
• Verifier rated the legal and regulatory record medium (high earns a point).

How confidence is set

Gaps in the record

• Google Maps was not opened (its terms forbid automated access), so none of the six counts was checked against the live listing. Addresses and phones of all six match the company Contact Us page.
• Not a deduction.
• Kansas: PBL 7050 lists only the Lee’s Summit Missouri and Wichita Kansas addresses; no separate Kansas record turned up for the Overland Park or Lawrence offices. KDA’s lookup shows no insurance or bond detail and no enforcement list. Not a deduction.
• Nebraska: individual applicators only; no Nebraska technician name was found for the Gretna office, so no NDA record attached. Nebraska SOS search is blocked by a reCAPTCHA and the Kansas SOS search by an AWS WAF CAPTCHA (not attempted); Kansas and Nebraska foreign-registration status of TRPS LLC not verified.
• Missouri SOS detail pages are behind a Cloudflare check: the TRPS LLC and fictitious-name rows are search-result rows only, so the registrant of fictitious name X001716080 and TRPS LLC’s address are not confirmed (link to the brand is by name, BBB incorporation date 4/7/2014 and registered-agent name = BBB owner).
• Service contract terms (minimum term, auto-renewal, cancellation fee and channel, arbitration) are not published: the website terms cover website use only, the FAQ and plan pages say nothing about them, and a BBB reviewer says a separate agreement was signed digitally. All are recorded as unknown.
• BBB: complaint text is not published, so the unanswered count and complaint topics are unknown. The BBB “Find Local Branches” page timed out, so the list of corporate-owned branches covered by the file was not read. BBB reviews: only 4 (below the 5-review minimum).
• Yelp (Overland Park and Lee’s Summit pages), Facebook, Nextdoor, Instagram and LinkedIn were not opened (terms forbid automated access or login walls); Yelp rating/count unknown; the only Yelp content is a search snippet (not scored). Trustpilot has no page for mantispestsolutions.com (HTTP 403 “page not found”). GuildQuality shows no reviews. No Angi or Thumbtack profile was found.
• Employee reviews: Indeed and Glassdoor were not opened (terms forbid automated access) and no RepVue page loaded; no employee ratings recorded, so Workplace is not scored. No job posts (door-to-door or otherwise) were found by search.
• Courts and enforcement: Missouri Case.net, Kansas CaseSearch (needs click-through acceptance) and Nebraska JUSTICE (paid) not searched; OSHA establishment search is behind a human check; CourtListener blocked. Missouri, Kansas and Nebraska AG complaint data is not published per company. MDA and KDA publish no enforcement lists. Searches (company name with attorney general, lawsuit, settlement, complaint) found nothing about this company, but absence of search hits is not proof of no actions.
• Reddit: searches found no thread about this Mantis (results were about the unrelated game/software “Mantis”). Facebook-group snippets mentioning “pushy sales tactics” (group name ACAAA, location unclear) and “Sophia with Mantis Pest Control” were not usable: pages not opened and entity/location not confirmed.
• Entity doubts: other pest companies are named Mantis (Mantis Pest Control LLC in St. Louis, Missouri, with its own BBB file and Missouri SOS charter; Mantis Pest Control in California, Nevada, Utah, New Mexico, North Carolina, South Carolina and New Jersey; Iron Mantis / Pink Mantis in Arizona). None is attached to this record.
• Website fetches intermittently timed out; every page cited was captured on a retry.
• Door-to-door: a Yelp search snippet (Lee’s Summit page: “When approached at home by one of their door to door sales men”) and a Facebook-group post title (“Mantis Pest Solutions employee behavior concerns”, group ACAAA, Kansas) suggest reps may knock on doors, but neither page was opened (terms forbid automated access), so they are leads only and the door-to-door badge stays “N/A”.
• HomeAdvisor profile: all 25 reviews are dated 2014-2019; the profile still shows 4.7 (25) today. It is scored as the only independent non-Google platform with 5+ reviews.

Open questions

• Service contract (term, renewal, cancellation channel and fee, arbitration) is unpublished; a BBB reviewer cites a separately signed digital contract.
• Door-to-door: a Yelp snippet (“approached at home by one of their door to door sales men”) and a Facebook-group post title suggest reps may knock on doors; neither page could be opened, so status stays unknown.
• The live Google listings were not opened.
• Nebraska and Kansas foreign registration of TRPS LLC, Nebraska applicator licenses, Case.net/KS/Nebraska courts and OSHA were not searchable; Kansas City, Overland Park and Lawrence offices have no separate agency record in the lookups.