Big Time Pest Control Review

Weights add to 100% without the factors marked N/A. How the adjustments work

How we review companies Handshake Score v1.5.0 (rules v1.0.7, confidence v1.2.1)

“In score” marks the profiles counted in the customer-satisfaction factor.

In reviewers’ words

Quoted verbatim, up to 300 characters, as recorded by our researchers with the reviewer’s first name and last initial at most. Low and high ratings are shown alternately.

Profile scope: Single BBB file for the Anderson, California business; every company office is in California. Profile read October 28, 2026: rating A+, not accredited, “Years in Business: 19”, “Business Started: 1/1/2007”, entity type sole proprietorship, alternate name Bullert Enterprises Inc, owner Mike Bullert, phones (530) 242-8830 and (530) 378-2930. Complaints tab: 0 complaints; reviews tab: 0 reviews. No alert shown.

Scored: Complaint record

BBB profiles

• Main profile · A+View

Door-to-door sales: N/A

N/A: the research didn’t establish door-to-door selling. It isn’t proof that the company never knocks.

Not found. The careers page lists only “Pest Control Manager - Trainee” and “Pest Control Technician - Trainee” openings in Anderson (no sales or summer-sales roles); the site sells by phone and quote forms (“Call Big Time Pest Control Today!”, “Request Your Free Quote”). The searches for door-to-door, summer sales and knocking (search id big-time-pest-control-d2d) returned nothing about this company, and none of the reviews read mention a rep at the door. An Indeed snippet mentions a “Sales” salary estimate from 3 reports (not page evidence; could be office or commercial sales). Recorded as unknown (badge: N/A).

Contract terms and pricing

• Guardian home plan: $49/month, “4 Scheduled Preventative Services”, Pest Free Guarantee; “*Pricing does not include the initial fee.” No minimum term, renewal or cancellation terms are stated on the plan page.⁸

  “Pricing does not include the initial fee”

• Guardian Plus $59/month (adds subterranean termite monitoring) and Guardian Pro $79/month (adds Trelona termite baiting and re-treatment warranty).⁸

  “Guardian Pro”

• Pest-Free Guarantee: “if a covered pest problem develops between services, we’ll come back out to re-treat at no additional charge!”⁸

  “we’ll come back out to re-treat at no additional charge!”

• Termite offer: “Enjoy $100 off your first termite treatment when you sign up for a yearly contract” (offer expires 10/31/2026). This is the termite service, not the standard Guardian pest plan.⁹

  “Enjoy $100 off your first termite treatment when you sign up for a yearly contract”

• Termite re-treatment warranty: one year for qualifying properties, renewable yearly with an annual termite inspection.¹⁰

  “you can renew your termite warranty yearly as long as we complete an annual termite inspection”

• The site’s Terms & Conditions cover use of the website only (copyright, liability for computer issues); no service agreement, arbitration, auto-renewal or cancellation terms are published.¹¹

  “By entering www.bigtimepestcontrol.com you, the user, agrees that this is a copyrighted site”

Status and expiry dates are shown exactly as the issuing agency’s record showed them on the date retrieved.

Only resolved government actions count toward the score. Pending lawsuits, allegations and private matters are listed here but marked “N/A” (not counted in the score). Summaries are our researchers’ wording of the source; allegations are allegations, not findings.

• October 28, 2026 · BBB of Northeast California, Anderson file · Complaint summaryScored: Complaint record

  BBB rating A+ (not accredited), 0 complaints and 0 customer reviews on file; no pattern-of-complaints alert or government-action notice shown.^{3, 27}

Workplace score: N/A. It carries 10% of the Handshake Score when at least 20 employee reviews are on file (otherwise excluded and remaining weights renormalized).

Awards and certifications

None verified.

What the company says about itself

These are the company’s own claims, quoted from its materials. We haven’t verified them.

• In business since 2001 (“Fast, Effective Pest Control Solutions Since 2001”).⁴

• “10,000+ Homes protected”.⁴

• Technicians are “GreenPro and QualityPro certified” (not confirmed on the issuers’ sites: no QualityPro company page was found; the QualityPro board page lists the owner as NPMA President, which is not a certification).³⁶

• “All our staff members were born and raised in Redding, California”.³⁶

• “The Only Local Company Offering Fumigation In NorCal!”³⁷

• Site-wide badge: “rated 4.9 of 5 stars from 2692 reviews” (self-reported aggregate).⁴

• Same-day and Saturday service when customers call before noon.⁴

• Commercial clients include “a VA hospital, a care home, a military base, an office building, an airport”.³⁸

• Careers page quotes the company’s own employee surveys 2022-2024 (company-run, not independent employee reviews).⁷

Mentions

• PCT (Pest Control Technology) · Trade press · May 14, 2024 · Neutral toneRead

  Big Time Pest Control Expands with Sacramento Office

  Announces the new Sacramento office at 1767 Tribute Road, Ste. F, and notes president and CEO Mike Bullert’s election to the NPMA board (treasurer 2024-2025).

  “The new office is located at 1767 Tribute Road, Ste. F, Sacramento, Calif., 95815.”

• NPMA QualityPro · Trade press · Date not shown · Neutral toneRead

  QualityPro & NPMA PRO Board of Directors

  The QualityPro board list names Mike Bullert of Big Time Pest Control, Anderson, California, as NPMA President.

  “Mike Bullert – NPMA President”

• California Pest Management Association (CAPMA) · Other · April 7, 2025 · Neutral toneRead

  2025 Legislative Day attendees

  Big Time Pest Control appears on the attendee list for CAPMA’s April 2025 Legislative Day in Sacramento.

  “Big Time Pest Control”

• YouTube (POTOMAC TV) · Video · October 18, 2023 · Neutral toneRead

  Big Time Pest Control President, Mike Bullert, Live from PestWorld 2023

  Interview with Bullert at NPMA PestWorld 2023 (search snippet only; not opened).

  “Big Time Pest Control President, Mike Bullert, Live from PestWorld 2023.”

• r/Redding · Reddit · Date not shown · Mixed toneRead

  Reasonably priced pest control?

  A Redding resident asking for recommendations calls Big Time “kinda expensive” (search snippet; thread not fetched).

  “Big time pest seems kinda expensive.”

• Q97 Redding (Facebook) · Other · Date not shown · Positive toneRead

  Big Time Pest Control drops off a check at the Make-A-Wish Radiothon

  Local radio station post about a Big Time donation to a Make-A-Wish radiothon (search snippet; Facebook not fetched).

  “Big Time Pest Control drops off a check at the Make-A-Wish Radiothon”

Reddit hasn’t been searched for this company yet.

4 locations on file in California (4).

Overall confidence in this score: Medium, 5 of 11 points. N/A (not scored): sales and contract fairness. The reason is under “How we scored it.”

What keeps it from rating higher:

• 2,664 western US Google reviews behind customer satisfaction (3,000 or more earns a point; 10,000 or more earns full points).
• 4 of 5 factors scored (not scored: sales and contract fairness).
• Too few independent non-Google reviews to blend in (Google only).
• Verifier rated the legal and regulatory record medium (high earns a point).
• 18 independent websites cited (25 or more earns a point).

How confidence is set

Gaps in the record

• Legal entity not confirmed in the California Secretary of State registry: bizfile is blocked and OpenCorporates served a human-verification check (October 28, 2026). BBB lists “Sole Proprietorship” and alternate name “Bullert Enterprises Inc”; entity status unknown.
• SPCB detail pages (DCA License Search) are blocked (Cloudflare Turnstile); licensing comes from the DCA monthly bulk file (October 1, 2026). The four Branch Office (BR) rows give HQ or PO-box addresses, so which BR covers which office (Redding, Chico, Sacramento) is not confirmed. Insurance/bond not shown in the bulk file.
• No SPCB disciplinary documents found (predictable PR 7122 file name 404; the DCA detail page with document links is blocked).
• CSLB contractor license 914314 (reported by BBB) not verified: the CSLB detail URL needs a form post.
• Redding Google listing could not be read live. Identity confirmed from the raw third-party record and the company Redding page.
• Google Maps showed a limited view: star values and the “lowest rating” sort were not available, so negative reviews could not be sampled systematically.
• Yelp, Facebook, Nextdoor, Instagram, LinkedIn, Glassdoor and Indeed not fetched (their terms restrict automated access); Yelp count (68) and Indeed count (8) are snippet-only and unscored. No Trustpilot, Thumbtack or Angi rating with 5+ reviews found; HomeAdvisor has 2.
• No published service agreement: minimum term, auto-renewal, cancellation method/fee and arbitration for the Guardian plans are unknown. The only term stated is a “yearly contract” for the termite offer.
• Door-to-door: no evidence found either way (no sales jobs on the careers page, no reviews mentioning reps at the door); recorded as unknown.
• No Cal/OSHA check: the OSHA establishment search serves a human check.
• California court records: no statewide trial-court search; CourtListener served a human check (405) on October 28, 2026. Web searches found no case.
• Former Eureka office (1805 2nd St Unit C / 350 E Street, Suite 507; (707) 442-7378): on the company site until October 2019 (Wayback), gone from it by December 16, 2019; exact closing date unknown.
• Pesticide Disclosure PDF linked in the site footer was not read.

Open questions

• Legal entity and California Secretary of State status unconfirmed (bizfile blocked); BBB says sole proprietorship with alternate name Bullert Enterprises Inc.
• Which SPCB branch-office registration (BR 5434/5682/5767/5795) covers which office is not shown in the bulk file.
• The company’s Redding page shows an embedded rating widget “4.7 (358)” that matches no Google listing in the third-party data (Redding is 4.8/853); not recorded as a platform figure.
• Big Time Fumigation: Google still shows the claimed listing without a closed label.