Green Machine Pest Control Review

Weights add to 100% without the factors marked N/A. How the adjustments work

How we review companies Handshake Score v1.5.0 (rules v1.0.7, confidence v1.2.1)

“In score” marks the profiles counted in the customer-satisfaction factor.

In reviewers’ words

Quoted verbatim, up to 300 characters, as recorded by our researchers with the reviewer’s first name and last initial at most. Low and high ratings are shown alternately.

Profile scope: One BBB file (BBB, Mountain West & Pacific Southwest) for the whole company, which has one Arizona office; BBB lists the Mesa address and an older Gilbert address under the same business ID 1000040771. No BBB alert shown. The one complaint has a business response dated 05/22/2024.

Scored: Complaint record

Complaint themes

• Commercial rodent exclusion: rats re-entered through an opening the company says was found after the job and not in the quote (Answered)

BBB profiles

• Main profile · A+View

Door-to-door sales: Partial

Rated partial on the Urban Desert / Green Mango standard: door-to-door is documented only as the founder’s own channel at the start (2015, per his 2017 interview). Current evidence points to inbound/inspection selling: free-inspection and quote forms on the site, a testimonial describing a phone salesman, Angi and Google reviews describing a salesman/inspector visit, and an ‘Inside Sales Representative’ title on Indeed’s salary pages (search snippet, green-machine-pest-control-34). No summer door-to-door program, D2D recruiting, solicitor permit or customer report of a rep at the door was found.

• “I sold accounts door to door and serviced every account on my own at first.”

  voyagephoenix.com · retrieved October 28, 2026⁷

  Founder interview (Nov 17, 2017) about the company’s start in 2015.

• “The summertime is our growing season, so buying chemical, payroll, overhead, insurance, licensing, buying trucks, sales reps, and more”

  voyagephoenix.com · retrieved October 28, 2026⁷

  2017: the company employed sales reps in its summer growing season; channel not stated.

• “Pest Control Sales Representative”

  greenmachinepest.com · retrieved October 28, 2026⁶

  Current open position (October 28, 2026); the page does not say whether the role is door-to-door, inside or field sales.

• “Cameron the salesmen I talked to on the phone provided an extensive explanation”

  greenmachinepest.com · retrieved October 28, 2026⁹

  Testimonial on the company site describing phone sales.

• “The salesman/inspector was kind and professional same as Allie, the receptionist.”

  angi.com · retrieved October 28, 2026¹⁰

  Angi review (Mesa profile, July 2023): sales via an inspector visit after an inspection, not a door knock.

• “2013 - 2014 Vivint (Door to Door Sales)”

  linkedin.com · retrieved October 28, 2026¹¹

  Founder’s background (LinkedIn, seen only in search result green-machine-pest-control-29); context, not company evidence.

Contract terms and pricing

• Published residential plans and initial-service prices: Home Protection Plan (quarterly, free re-services, annual termite inspection) initial service $249; Home Protection Premium (adds rodent bait boxes and a full termite warranty) initial service $375; Scorpion Plus (bimonthly treatments, $100 paid warranty per re-service, annual termite inspection, 6 months free termite warranty) initial service $499. Recurring prices are not published.^{8, 9}

  “INITIAL SERVICE:$249”

• FAQ: recurring service is billed monthly (‘We chopped up the price and bill it monthly’); re-treatments between scheduled services and interior/garage treatment are free. No minimum term, renewal or cancellation rule is stated.¹²

  “We chopped up the price and bill it monthly so you don’t have lopsided months.”

• Termite warranties are renewed annually (FAQ), and October 2026 specials offer termite plans with a 1-year and a 2-year termite warranty. Warranty terms (price, renewal method) are not published.^{12, 13}

  “IF THE PRODUCT LASTS SO LONG IN THE SOIL, WHY DO I NEED TO RENEW THE WARRANTY EVERY YEAR?”

• The website’s Terms & Conditions cover use of the website only (acceptance by ‘accessing and using this website’); they contain no service-contract, renewal, cancellation or arbitration terms. No service agreement is published.¹⁴

  “By accessing and using this website, you agree to comply with and be bound by these Terms and Conditions”

• Reviewers describe a written agreement or signed document at the sale: an Angi (Chandler) reviewer says the inspector explained ‘the terms of our aggreement’, and an Angi (Mesa) reviewer in a rodent-job refund dispute says the owner pointed to the paper he had signed. The company’s own BBB reply (a one-off commercial rodent job) says ‘all contracted work was completed’, meaning the work in its quote; the company’s own words cite no separate signed service agreement (no paragraph numbers or ‘your signed agreement’). No service agreement is published, so term, renewal, cancellation and dispute terms are unknown.^{10, 15, 16}

  “I confirmed that all contracted work was completed.”

• Customer-described billing: a Google reviewer says she joined at an ‘$11’ anniversary price and is on ‘a low monthly payment subscription’.¹⁷

  “I have them for a long time now on a low monthly payment subscription which I like!”

Status and expiry dates are shown exactly as the issuing agency’s record showed them on the date retrieved.

Only resolved government actions count toward the score. Pending lawsuits, allegations and private matters are listed here but marked “N/A” (not counted in the score). Summaries are our researchers’ wording of the source; allegations are allegations, not findings.

• October 28, 2026 · BBB, Mountain West & Pacific Southwest · Complaint summaryScored: Complaint record

  1 BBB complaint in the last 3 years, none in the last 12 months: a 12/04/2023 commercial rodent-exclusion complaint (Service or Repair Issues, Answered). The customer says rats re-entered through an unsealed opening after about $2,200 of work and asks for a refund; the company replies that the entry point was found only after boxes were moved, that the customer declined to pay to seal it, and that all contracted work was done. See bbb.¹⁵

• October 28, 2026 · Arizona Attorney General · Complaint summaryN/A

  azag.gov site search for “green machine” returned no results. AG consumer complaints are confidential, so this cannot show absence; no AG action was found by web search either.²⁷

• October 28, 2026 · Federal courts (CourtListener) · Complaint summaryN/A

  CourtListener case-law and RECAP (federal dockets) searches for “Green Machine Pest” returned no results. Arizona state courts were not searched (verification-word CAPTCHA).^{28, 29}

• August 7, 2024 · Arizona Department of Agriculture, Pest Management Division (Office of Pest Management) · EnforcementScored: Licensing and compliance (−0.5)

  Citation and order, case 101135 (signed 08/01/2024, adjudicated 08/07/2024), against Green Machine Pest Control (business license 9370) and its qualifying party Cory Hodnett. Opened on a 09/22/2023 consumer complaint about a termite treatment. PMD found that the termite treatment proposal had been issued by a person who was neither a certified applicator nor registered as an employee of the company; inspectors found no evidence that the applicator applied Termidor HE contrary to the label, and noted the post-tension slab explained why drilling was not offered. Order: the business received an Administrative Warning (Violation 3) and a $100.00 civil penalty (Violation 1, unregistered applicator); the QP received an Administrative Warning (Violation 2) and a $400.00 civil penalty (Violation 4). Case total $500. Final if no hearing was requested within 30 days; no hearing is shown. The only adjudicated complaint for this license in the 5-year search.^{4, 25, 26}

  Scanned order (no text layer) fetched; transcription, raw PDF

Workplace score: N/A. It carries 10% of the Handshake Score when at least 20 employee reviews are on file (otherwise excluded and remaining weights renormalized).

Awards and certifications

• BBB Accredited Business (A+), BBB, Mountain West & Pacific Southwest, since 2016²

  Source shown; issuer check not recorded

• Angi Super Service Award, Angi, 2025¹⁶

  Source shown; issuer check not recorded

What the company says about itself

These are the company’s own claims, quoted from its materials. We haven’t verified them.

• “Arizona’s Highest-Rated Pest Control” with 2,050+ 5-star reviews¹

• Serves 1,600+ Arizona homeowners¹

• “Several locations throughout the East Valley: Tempe, Mesa, Chandler, Gilbert, and Queen Creek”. Not added to locations: no addresses are given, the footer lists only the Mesa office, and the AZDA license shows no registered branch offices.⁵

• Serves Tucson through a Tucson phone line (520-523-7262); no Tucson office address is given anywhere, and no Tucson Google listing or AZDA branch exists.³³

• “Licensed, bonded, and insured” with an A+ BBB rating and 5-star ratings on Yelp, HomeAdvisor and Google (BBB A+ confirmed; Angi/HomeAdvisor shows 4.8; Yelp not readable)⁵

• $500 scorpion guarantee (Scorpion Plus plan; terms not published)⁸

• Free re-services between scheduled visits⁹

• Founded in 2015, ‘a small but rapidly growing pest control company’⁶

Mentions

• VoyagePhoenix · News · November 17, 2017 · Positive toneRead

  Meet Cory Hodnett of Green Machine Pest Control in East Valley

  Local business profile in which the founder describes starting the company in 2015 by selling accounts door to door and servicing them himself, cash-flow and hiring struggles, and plans to expand across metro Phoenix and to Tucson.

  “I started my company after having an entrepreneurial moment while mowing my lawn. I had been in pest control sales for years”

• Angi · Award · 2025 · Positive toneRead

  Angi Super Service Award 2025

  Angi’s Chandler profile shows a 2025 Super Service Award badge and says the company has kept a 4.5+ star average on Angi.

  “This pro has maintained an average of 4.5+ star throughout their time with Angi.”

Reddit hasn’t been searched for this company yet.

1 location on file in Arizona (1).

Overall confidence in this score: Medium, 6 of 11 points. N/A (not scored): sales and contract fairness. The reason is under “How we scored it.”

What keeps it from rating higher:

• 2,174 western US Google reviews behind customer satisfaction (3,000 or more earns a point; 10,000 or more earns full points).
• 4 of 5 factors scored (not scored: sales and contract fairness).
• Verifier rated the legal and regulatory record medium (high earns a point).
• 15 independent websites cited (25 or more earns a point).

How confidence is set

Gaps in the record

• Arizona Corporation Commission registry not read (image CAPTCHA); legal entity Corash Industries LLC rests on BBB’s alternate name and an OpenCorporates search row. Arizona Secretary of State trade-name search not tried.
• Yelp blocked (403) for yelp.com/biz/green-machine-pest-control-mesa-4 (the page linked from the company site); no Yelp rating read. Older Yelp pages (Tempe, Chandler-2) seen only in search results.
• Trustpilot: no profile at trustpilot.com/review/greenmachinepest.com (page not found). No Thumbtack or Porch profile found. Nextdoor business page loaded but shows no rating.
• Indeed and Glassdoor blocked (Cloudflare/human-verification check). Indeed shows a 5.0 rating only in search snippets with an unclear count; no employee rating is scored, so Workplace has no usable inputs.
• Google Maps: logged-out limited view; the lowest-rating sort failed, so negative Google reviews were not sampled.
• Service agreement not published; the website Terms & Conditions cover website use only. Term, auto-renewal, cancellation channel/fee and arbitration are unknown.
• Arizona AG complaints are confidential; azag.gov site search does not prove absence. Arizona courts (Public Access) need verification words and OSHA establishment search shows a human check; neither was searched. EPA Region 9 FIFRA dockets not searched.
• Insurance/bond not shown on AZDA public pages.
• Reddit: searches returned no Reddit thread about this company.
• 36 searches used.
• Only Arizona: no office, listing or license was found in any of the other 23 covered states (third-party listing files show the brand in Arizona only).
• HomeAdvisor and Indeed refused live re-read (403).

Open questions

• Legal entity Corash Industries LLC rests on BBB ‘Alternate Names’ and an OpenCorporates search row; the Arizona Corporation Commission record (image CAPTCHA) was not read, so it stays unconfirmed.
• Angi: the Mesa profile’s 43 reviews include one review (Nadine H., July 2023) also on the Chandler profile. Both profiles are kept as page-read figures (the duplicate’s star rating is not shown, so an adjusted Mesa average can’t be read); the effect is below rounding (customer satisfaction 9.5 either way).
• Arizona state courts (Public Access, verification words), OSHA and EPA Region 9 dockets were not searched; the legal record rests on AZDA, BBB, azag.gov and CourtListener.