Is Patriot Pest & Termite Control legit?

Licenses

Company pesticide licenses in each state where it has a location, with the status the issuing agency showed on the date retrieved.

• Arizona

  Arizona Department of Agriculture, Pest Management Division (Office of Pest Management): Pest management business license, PATRIOT PEST & TERMITE CONTROL COMPANY, 2225 CIRRUS DR, PRESCOTT AZ 86301, phone 9284431566, website WWW.PATRIOTPESTCONTROLAZ.COM^{2, 26}

  Status: Active · Number 9734 · Expires 05/31/2028

• Arizona

  Arizona Department of Agriculture, Pest Management Division (Office of Pest Management): Former pest management business license, PATRIOT PEST & TERMITE CONTROL, 2989 CENTERPOINTE EAST DRIVE, PRESCOTT AZ 86301, phone 9284431566^{7, 26}

  Status: Invalid · Number 4287 · Expires 05/31/2018

• Cost it points

  Minor administrative penalty: Arizona Dept. of Agriculture PMD citation and order, case 101185 (BL 9734): termiticide applied below label strength at 11 new-construction sites and 219 late termite action reports; business 3-month probation, $400 civil penalty each to its QP, a qualified applicator and a certified applicator^{27, 28, 29}

  Counted in the score: −0.5

• Cost it points

  Minor administrative penalty: Arizona Dept. of Agriculture PMD citation and order, case 100978 (BL 9734): 26 termite final-grade treatments completed more than 12 months after pretreatment and 45 TARFs not filed within 30 days; Warning, 6-month probation and a $1,000 civil penalty stayed conditional on successful completion of probation^{18, 28, 29}

  Counted in the score: −0.5

Better Business Bureau record

• Its BBB profile shows an A+ grade and 0 complaints in the last three years.

  Not BBB accredited.^{3, 21, 25}

  Full BBB record

What customers say

Ratings and counts as each site showed them on the date retrieved.

• Google

  2,039 reviews across 1 western US listing, averaging 5.0 out of 5 (weighted by review count).⁴

• Trustindex

  5.0 out of 5 from 2,152 reviews (Prescott, Arizona).²⁴

  Retrieved October 28, 2026

Review excerpts and the themes customers raise are on the company’s review page.

Legal and regulatory record

Only resolved government actions count toward the score. Pending lawsuits, private suits and allegations are listed as such; they are allegations, not findings.

• Citation and order, case 101185 (adjudicated 03/05/2025). An AZDA inspector found that at 11 new-construction termite treatment sites in Prescott Valley (January to July 2024) Patriot applicators mixed Bora-care at a 13% solution, not the label’s 23% for preventative treatment; the owner/QP admitted the wrong dilution. The company also filed 219 of 291 termite action report forms (TARFs) more than 30 days late (April 2023 to October 2024). Violations: pesticide misuse by QP Kevin DeWitt, qualified applicator Shane Powell and one certified applicator (#1-3), and late TARFs by the business (#4). Order: the business (BL 9734) serves a 3-month probation (April 1 to July 1, 2025) with a TARF audit and weekly reporting, with no monetary penalty on the business; each of the three individuals pays a $400 civil penalty ($1,200 case total). The order became final if no hearing was requested within 30 days; none is shown.^{27, 28, 29}

  March 5, 2025 · Arizona Department of Agriculture, Pest Management Division (Office of Pest Management) · Enforcement · Not scored

• Citation and order, case 100978 (adjudicated 02/01/2022), after an April 2021 office records inspection. Of 71 termite pretreatments done 3/2019 to 4/2020, the company completed 26 final-grade treatments more than 12 months after pretreatment, and did not file TARFs for 45 final grades completed on time. Order: the business (BL 9734) is issued a Warning, serves a 6-month probation from March 1, 2022 (monthly TARF audits, daily pre-reporting and weekly post-reporting of final grades), and must pay a $1,000 civil penalty ‘stayed conditional on successful completion of probation’. If required final grades were not completed during probation, the company had to extend the termite warranty on those accounts by one year; otherwise the stay on the $1,000 penalty would be lifted. The record does not show whether probation was completed or the stay lifted. (The order’s post-reporting header cites ‘#100989’, apparently a typo for 100978.)^{18, 28, 29}

  February 1, 2022 · Arizona Department of Agriculture, Pest Management Division (Office of Pest Management) · Enforcement · Not scored

Two other records (complaint summaries and permits) are on its review page.

Does it sell door to door?

• N/A: the research didn’t establish door-to-door selling. It isn’t proof that the company never knocks.

  Sales evidence

How it ranks

• #127 of 164 in the West

  Handshake Score 7.1 out of 10, Medium confidence.

  Strongest: customer satisfaction (10.0/10). Weakest: licensing and compliance (9.0/10). Sales and contract fairness: N/A.

  How we scored itFull rankings

Related

• Rankings by state
• How we review companies