Whitmore Pest & Wildlife Control Review

Weights add to 100% without the factors marked N/A. How the adjustments work

How we review companies Handshake Score v1.5.0 (rules v1.0.7, confidence v1.2.1)

“In score” marks the profiles counted in the customer-satisfaction factor.

In reviewers’ words

Quoted verbatim, up to 300 characters, as recorded by our researchers with the reviewer’s first name and last initial at most. Low and high ratings are shown alternately.

• ★★★★★Google, Littleton, Colorado · about 2 months before Oct 28, 2026

  “It's crazy they have 5 stars with so many reviews. Whitmore was very professional and courteous. They made us feel at ease with the process and completed the work in one day.”

  Chris G.Read on Google

• ★★★★★Google, Denver, Colorado · about 7 months before Oct 28, 2026

  “We were very pleased with our visit with Jon. He was professional, thorough in his inspection and had a very good understanding of what we were dealing with and best ways to remedy.”

  AnneRead on Google

• ★★★★★Google, Castle Rock, Colorado · about a month before Oct 28, 2026

  “We have had Whitmore for about 5 years and continue to be impressed with their customer service and level of quality service they provide.”

  Erik (bvw5001)Read on Google

• Angi, Littleton, Colorado profile · October 2026

  “It will be expensive but it’s necessary”

  Mark T.Read on Angi

• Angi, Littleton, Colorado profile · September 2025

  “Jon was my inspector and I was totally impressed with the thoroughness of his inspection. Jon showed me areas of concern and explained how his company could alleviate these problem areas.”

  Stephen L.Read on Angi

• Thumbtack, Littleton, Colorado profile · August 15, 2026

  “Very clean, quick, and clear. Problem solved with the yellow jackets!”

  Kevin C.Read on Thumbtack

Profile scope: Two Colorado files, both tied to the company: the Sedalia file (Whitmore Pest & Wildlife Control, Inc; its “Find Local Branches” address is PO Box 456, Sedalia) and the Erie file of the acquired Monster Pest Control, LLC, which BBB now lists with the alternate name Whitmore Pest & Wildlife Control, Inc. A BBB search for “Whitmore Pest” returns three entries, all in Colorado: the Erie file (phone (720) 633-6886) and two address entries of the Sedalia file (PO Box 456; 2590 N State Highway 67). The Sedalia file was opened 10/29/2009 although the same page shows the business started and incorporated 12/2/2014; BBB gives no explanation.

Scored: Complaint record

BBB profiles

• Main profile · A+View

• Whitmore Pest & Wildlife Control, Inc (Sedalia, Colorado) · not accredited · 0 complaints in 3 yearsView

  Recorded: “BBB File Opened: 10/29/2009”

• Monster Pest Control, LLC (Erie, Colorado), alternate name Whitmore Pest & Wildlife Control, Inc · not accredited · 0 complaints in 3 yearsView

  Business Management still shows “Mr. Matt Wolf, Owner” (the former Monster owner); BBB File Opened 12/4/2018.

Door-to-door sales: N/A

N/A: the research didn’t establish door-to-door selling. It isn’t proof that the company never knocks.

No door-to-door evidence found: no summer-sales or D2D recruiting pages, no job posts for door-to-door reps, and no review or complaint describing a rep at the door (searches whitmore-pest-and-wildlife-control-d2d, -jobs, -indeedcmp). The company sells by phone and online quote (“Free Online Quote”, “Find Your Plan”); PMP (2024) names a “sales rep and inspector” who does inspections. Recorded as not found, not as “no”.

Contract terms and pricing

• The site publishes no service agreement or terms of service. It publishes plan prices only: five quarterly plans (4 treatments per year) “STARTING AT” $50-$100 per month with “NO Initial Fees!”; a city page says customers can choose recurring plans “or opt for one-time services”. The only statement of agreement length and early cancellation is one FAQ answer on the pest-control page; renewal, cancellation channel and dispute terms are not published.^{3, 8, 9}

  “Packages to Meet Your Needs”

• Guarantee (company claim): free re-treatment between visits.³

  “If you find lingering pests in between visits, we’ll come back to re-treat at no additional charge.”

• The only “Terms & Conditions” found (on the company’s second domain, whitmore-pest-control.com) cover the website and SMS/email messaging program; they contain no service-contract, cancellation-fee, renewal or arbitration terms.¹⁰

  “These Terms and Conditions govern your use of Whitmore Pest and Wildlife Control, Inc. services, including our website and our SMS and email communications programs.”

• Promotion: $50 off for customers who enroll in recurring pest or wildlife services (expires 10/31/2026).³

  “Offer valid only for customers who enroll in recurring Pest or Wildlife Services.”

• Company FAQ (“Can I cancel my service?”, pest-control page): the plan is a 12-month service agreement, and canceling before it is completed may carry a buyout fee. The company states the fee as a formula, not an amount: the discounted initial charge listed in the (unpublished) agreement plus any remaining balance; with no discounted initial charge there is no termination fee. No percentage or dollar figure is given. The FAQ answer sits in a collapsed accordion, so it is absent from the page’s visible-text capture and was read from the page DOM and its FAQPage JSON-LD.¹¹

  “Yes, but if you cancel before completing the 12-month service agreement, a buyout fee may apply. The buyout fee is the total of the discounted initial charge listed in the agreement plus any remaining balance. If you did not receive a discounted initial charge, there is no termination fee.”

  Scored: Sales and contract fairness (−1, −1)

• Company claim (Castle Rock city page): its team is “dedicated to providing contract-free services”.¹²

  “Our team of skilled exterminators is dedicated to providing contract-free services and family-friendly treatments”

  Scored: Sales and contract fairness (−1)

• Company FAQ (Denver city page): a cancellation fee applies when an appointment is canceled less than 24 hours beforehand. No amount is given. This is a late appointment-cancellation fee, not an early-termination fee on the 12-month agreement. The same page refers to a “pest maintenance plan” whose details are in a separate maintenance plan document that is not published.¹³

  “A cancellation fee will be applied if cancellation is received less than 24 hours prior to the scheduled appointment.”

Status and expiry dates are shown exactly as the issuing agency’s record showed them on the date retrieved.

Only resolved government actions count toward the score. Pending lawsuits, allegations and private matters are listed here but marked “N/A” (not counted in the score). Summaries are our researchers’ wording of the source; allegations are allegations, not findings.

• October 28, 2026 · BBB Great West + Pacific · Complaint summaryScored: Complaint record

  BBB file “Whitmore Pest & Wildlife Control, Inc” (Sedalia, Colorado; BBB Great West + Pacific; with a PO Box branch address): rating A+, not accredited, 0 complaints, 0 reviews. File opened 10/29/2009.²⁸

• October 28, 2026 · BBB serving Northern Colorado and Wyoming · Complaint summaryScored: Complaint record

  BBB file “Monster Pest Control, LLC” (Erie, Colorado; BBB serving Northern Colorado and Wyoming), the acquired company’s file, now carrying the alternate name Whitmore Pest & Wildlife Control, Inc: rating A+, not accredited, 0 complaints, 0 reviews.³²

• September 9, 2019 · Colorado Department of Agriculture (pesticide enforcement) · EnforcementN/A

  CDA finalized pesticide enforcement table SFY 2020 lists case 20170073, “ACE PEST CONTROL, INC.”, Adams County, Landmark Drive & 104th Ave., statutes § 35-10-117(1)(h) and § 35-10-117(2)(a), outcome STIP (stipulated agreement) dated 9/9/2019; the table gives no penalty amount. The respondent is a separate legal entity, not Whitmore. Whitmore acquired Ace Pest Control (Denver; owner Albert Rael) in November 2023; the Colorado SOS shows only one entity of that name, ACE PEST CONTROL INC. (Denver, voluntarily dissolved 11/6/2023), and “ACE PEST CONTROL” is now a DBA on Whitmore’s CDA license. Whether the 2019 respondent is that same entity is inferred from the name, not stated by CDA. Recorded as context; it predates the acquisition by four years and is not an action against Whitmore.^{37, 38, 39}

Workplace score: N/A. It carries 10% of the Handshake Score when at least 20 employee reviews are on file (otherwise excluded and remaining weights renormalized).

No employee reviews on file.

Awards and certifications

None verified.

What the company says about itself

These are the company’s own claims, quoted from its materials. We haven’t verified them.

• Satisfaction guarantee with free re-treatment between visits.³

• Volunteer firefighter-owned (co-owner Wilson Christner).⁴

• Memberships: NPMA, Colorado Pest Control Association and NWCOA; technicians certified by CDA; holds a Colorado contractor license “F11 General Building Contractor, Class A” (company FAQ answer on Thumbtack). Memberships not verified on the issuers’ sites; Thumbtack itself shows a verified “Commercial Building Contractor - Aurora” license. No license number is advertised, so nothing to check against a record.²²

• Operates only in Colorado: Denver, Littleton and Castle Rock offices serving about 33 Denver-metro communities. No locations in any other state.³

• Review badge on the site: 4.9 stars, 1851 reviews (company widget; not used for scoring).³

• Services are “contract-free” (Castle Rock city page). The pest-control page FAQ describes a 12-month service agreement for plan customers.¹²

Mentions

Reddit hasn’t been searched for this company yet.

3 locations on file in Colorado (3).

Overall confidence in this score: Medium, 6 of 11 points.

What keeps it from rating higher:

• 1,809 western US Google reviews behind customer satisfaction (3,000 or more earns a point; 10,000 or more earns full points).
• Verifier rated the customer reviews medium (high earns a point).
• Verifier rated the legal and regulatory record medium (high earns a point).
• 20 independent websites cited (25 or more earns a point).

How confidence is set

Gaps in the record

• Wildlife-only check: general pest control confirmed as core; not wildlife-only.
• Contract terms: the only company statement is one FAQ answer on the pest-control page; no service agreement or terms of service is published, so auto-renewal, cancellation channel and arbitration are unknown. No first-hand review or complaint describing contract terms, misrepresentation or no-soliciting was found (BBB has 0 complaints and 0 reviews).
• Door-to-door: no evidence found either way; recorded as unknown (not found).
• Employee reviews: a search snippet shows an Indeed company page, “Whitmore Pest and Wildlife Control INC.” (indeed.com/cmp/Whitmore-Pest-and-Wildlife-Control-Inc.), but access returned 403 on October 28, 2026, so it was not read and its rating is unknown. The Glassdoor “Whitmore” page is another employer. RepVue not found. Workplace not scorable.
• Yelp: yelp.com returned 403 for the Castle Rock and Littleton pages; snippets showed no rating. Not scored.
• Google: signed-out limited view showed ~5 reviews per listing and the sort menu did not open, so no negative Google reviews were read; negative excerpts are missing (Thumbtack shows 2% 1-star, text not readable).
• CDA shows one business license at Sedalia with no per-office records for Denver, Littleton and Castle Rock; recorded, not deducted. CDA shows no insurance.
• Colorado state-court records are only available through paid vendors (not searched). CourtListener RECAP (federal dockets) showed a human check; the CourtListener case-law search found nothing. OSHA establishment search not run.
• CDA enforcement: SFY 2021 capture rendered no row text; SFY 2026 not yet published. Colorado AG publishes no per-company complaint data (CORA request only).
• SOS trade-names page timed out (session expired) and was not read; DBAs taken from the CDA record.
• BBB complaint details: none exist (0 complaints on both files).
• Monster Pest Control, LLC: Colorado SOS status not found by name in the open-data API; not pursued further because its Google listing is closed and its license now sits under Whitmore’s CDA record.
• Web search was not needed.
• Facebook and Thumbtack were not re-read (Facebook’s terms forbid automated collection; Thumbtack is unscored). The Colorado SOS trade-names page for 20141738110 was not read.
• Pesticide enforcement: an SFY 2020 CDA stipulation names “ACE PEST CONTROL, INC.”; the link to the Ace business Whitmore acquired in 2023 rests on the name, so it is recorded and not scored.

Open questions

• Sales and contract fairness reading (lead): the FAQ buyout is “the discounted initial charge... plus any remaining balance” with no figure. Recorded as an unknown fee, giving sales and contract fairness 6.5. If “any remaining balance” means the rest of the term, the fee is 100% of the remaining balance (-3) and sales and contract fairness would be 5.0.
• Ace Pest Control, Inc. CDA stipulation (SFY 2020, STIP 9/9/2019): not scored (separate pre-acquisition entity, no penalty amount, identity with the acquired Ace inferred from the name). If counted it is a 5-10 year pesticide government action (-1 on legal and regulatory record).
• Indeed company page exists but returned 403, so the employer rating is unknown; Workplace stays unscored.
• CDA SFY 2021 enforcement table rendered no row text and SFY 2026 is unpublished; OSHA search and Colorado state-court records were not searched (human check / paid vendors).
• The BBB Sedalia file shows “File Opened 10/29/2009” but business started/incorporated 12/2/2014; the 2008-2011 Whitmore Pest Control, Inc. (Hugh Whitmore) is a separate dissolved entity with no source linking it to the Christner family.
• The Thumbtack FAQ claim of a “Colorado Contractor License (F11 General Building Contractor, Class A)” is unverified; no number is advertised, so nothing is checkable and nothing is deducted.