Atomic Pest Control vs. ACTION Termite & Pest Control

Atomic Pest Control 4 terms

• Recurring residential plans are offered monthly, bi-monthly or quarterly, with a 30- to 60-day warranty (re-service at no charge) depending on frequency. The website states no minimum term, renewal terms, cancellation method or fee, or dispute clause.^{4, 11}

• Current offer: first service $55 instead of the regular $125 (setup fee waived), with the same $55 charged for each later month.¹²

• No published service agreement, terms of service or cancellation policy was found. The site’s “Terms & Conditions” page covers only the SMS text-message program; the full page list (WordPress REST API) has no customer agreement, and the customer portal (atomicpestcontrolaz.fieldportals.com) requires a login.¹³

  Checked https://atomicpestcontrol.com/wp-json/wp/v2/pages and the sitemap on October 27, 2026.

• After buying Amera (Sun City) Pest Control in 2018, Atomic asked Amera customers holding prepaid 10-year termite warranties to pay $125 to renew/activate them, saying it bought Amera’s assets but not its liabilities (ABC15, January 2019). These were Amera contracts, not Atomic’s own terms.^{5, 14}

Atomic Pest Control 2 records (Arizona 2)

Atomic Pest Control 4 records

Legal and regulatory score: 10.0/10. Records counted in it: none.

• October 27, 2026 · Complaint summaryUsed in complaint record

  BBB, Mountain West & Pacific Southwest (Mesa file; headquarters and corporate-owned locations)

  0 complaints shown on the BBB profile (BBB profiles cover a three-year period). Grade A+, accredited since 7/31/2014.²⁹

• January 5, 2026 · EnforcementShown only

  Arizona Department of Agriculture, Office of Pest Management (case 101230)

  Citation dated 12/29/2025, order signed 01/05/2026: after a consumer complaint (08/29/2025), OPM found that an Atomic applicator treated a childcare facility at 12:20 p.m. although the 72-hour notice said after 5:30 p.m., and applied two pesticides (Bifen XTS and First Strike rodent bait) not listed on the notice, and found that Atomic “failed to notify school of pesticide application” (A.R.S. 3-3606(B)(1) and (2), via 3-3624(B)(1)). Order: an Administrative Warning to Atomic Pest Control, LLC (BL 8140). No fine or penalty. The applicator said maintenance staff had allowed the early exterior treatment; the branch manager said applicators are told not to proceed when products are not on the notice.^{2, 3}

• March 28, 2024 · Complaint summaryShown only

  Arizona Department of Agriculture, Office of Pest Management (case 101060)

  Adjudicated complaint 101060 against business license 8140, closed 03/28/2024 as “Dismissed”. The same complaint number lists an individual applicator (license 231287) with no order shown. The complaint’s subject is not public on the search page.³

• January 7, 2019 · Complaint summaryShown only

  Arizona Attorney General (complaints reported by ABC15; AG complaint files are confidential)

  ABC15 reported that former Amera Pest Control customers in Surprise/Sun City filed complaints with the Arizona Attorney General after Atomic, which had bought Amera, asked them to pay $125 to renew prepaid 10-year termite warranties. Atomic’s attorney wrote that it did not buy Amera’s liabilities; OPM told ABC15 there is no statutory obligation for a new owner to honor another business’s warranties. No AG action, lawsuit or settlement about this was found.^{5, 14}