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Atomic Pest Control vs. Truly Nolen Pest & Termite Control

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Editor · Research and verification: Handshake Research Desk

Atomic Pest Control ranks #10 of 164 and Truly Nolen Pest & Termite Control ranks #12 of 164 in the West, with Handshake Scores of 8.7 and 8.6 out of 10. Both have locations on file in Arizona. Truly Nolen Pest & Termite Control also has locations in California, Nevada, New Mexico, Texas and Utah.

This comparison sets their verified records side by side: the five scored factors, review platforms, BBB, contract terms, licensing and legal record. It draws no conclusion beyond the scores. The small numbers link to each fact’s source, and each company’s full review has the rest.

At a glance

#10 of 164 in the West

Atomic Pest Control8.7/10

Handshake Score. #10 of 164 in the West

#12 of 164 in the West

Truly Nolen Pest & Termite Control8.6/10

Handshake Score. #12 of 164 in the West

Atomic Pest Control and Truly Nolen Pest & Termite Control at a glance
Atomic Pest ControlTruly Nolen Pest & Termite Control
Rank#10 of 164 in the West#12 of 164 in the West
ConfidenceMediumMedium
Provisional scoreNoNo
Door-to-door salesN/A8, 9, 1, 10Partial9, 10, 11
OwnershipIndependent2, 4, 6, 8Independent4, 5, 6, 7, +1
HeadquartersGilbert, Arizona1, 3, 4, 5Tucson, Arizona3
States on fileArizona9 locationsArizona, California, Nevada, New Mexico, Texas and Utah41 locations
Record verifiedOctober 27, 2026October 27, 2026

Our research

How they score

The Handshake Score is a weighted average of five factors, each scored from 0 to 10 from verified records. The percentage beside each factor is its weight. Each score links to the deductions behind it on the company’s review.

Handshake Score factors: Atomic Pest Control and Truly Nolen Pest & Termite Control
Atomic Pest ControlTruly Nolen Pest & Termite Control
Customer satisfaction 35%9.69.0
Atomic Pest Control scores higher on customer satisfaction (9.6 vs. 9.0).
Complaint record 10%10.010.0
Tied on complaint record (10.0 each).
Sales and contract fairness 15%N/AN/A
Neither company is scored on sales and contract fairness.
Licensing and compliance 15%10.09.0
Atomic Pest Control scores higher on licensing and compliance (10.0 vs. 9.0).
Legal and regulatory record 15%10.010.0
Tied on legal and regulatory record (10.0 each).
Handshake Score8.7/108.6/10
Atomic Pest Control has the higher Handshake Score (8.7 vs. 8.6).

Neither company had usable inputs for sales and contract fairness, so that factor was left out of both scores and the remaining weights were scaled up to 100%.

Workplace

We rate how companies treat employees from employee-review sites and wage-and-hour records. A workplace score is computed and carries 10% of the Handshake Score when there are at least 20 employee reviews on file (otherwise excluded and remaining weights renormalized).

Workplace scores: Atomic Pest Control and Truly Nolen Pest & Termite Control
Atomic Pest ControlTruly Nolen Pest & Termite Control
Workplace scoreN/A6.5
Truly Nolen Pest & Termite Control has a workplace score of 6.5; Atomic Pest Control isn’t rated.

Review platforms

Google figures cover each company’s western US listings; the average is weighted by each listing’s review count. Ratings and counts are as each site showed them on the date retrieved.

Google reviews: Atomic Pest Control and Truly Nolen Pest & Termite Control
Atomic Pest ControlTruly Nolen Pest & Termite Control
Google listings in the West735
Google reviews5,27416,209
Google average4.94.8

Atomic Pest Control 11 review profiles

Review profiles recorded for Atomic Pest Control
Platform and scopeRatingReviewsSource
GoogleGilbert, Arizona4.9/52,272View
GoogleFlagstaff, Arizona4.9/51,039View
GooglePayson, Arizona4.9/5794View
GoogleArizona4.9/5643View
GooglePinetop, Arizona4.9/5332View
GoogleKingman, Arizona4.3/5102View
GoogleScottsdale, Arizona5.0/592View
BBBArizona: Mesa file1.0/52View
AngiArizona: Mesa profile4.7/57View
Facebookcompany page—2View
YelpScottsdale, Arizona listing——View

Truly Nolen Pest & Termite Control 43 review profiles

Review profiles recorded for Truly Nolen Pest & Termite Control
Platform and scopeRatingReviewsSource
GoogleSan Diego, California4.7/5658View
GooglePalm Desert, California4.8/5553View
GooglePerris / Moreno Valley, California4.8/5405View
GoogleOrange, California4.7/5312View
GoogleSan Marcos, California4.5/5182View
GoogleTemecula, California4.8/5152View
GoogleCorona, California4.8/589View
GoogleFort Worth, Texas4.8/5627View
GoogleEl Paso, Texas4.8/5519View
GoogleGalveston, Texas4.8/5361View
GoogleKeller, Texas4.7/5338View
GoogleSan Antonio, Texas4.6/5265View
GoogleLewisville, Texas4.5/5170View
GoogleAbilene, Texas4.7/549View
GoogleLubbock, Texas5.0/57View
GoogleAustin, Texas3.0/54View
GoogleTempe, Arizona4.9/51,807View
GoogleTucson, Arizona4.8/51,188View
GoogleChandler, Arizona4.8/51,093View
GoogleGreen Valley, Arizona4.9/5902View
GoogleTucson, Arizona4.8/5767View
GoogleTucson, Arizona4.9/5674View
GoogleSierra Vista, Arizona4.8/5645View
GooglePeoria, Arizona4.8/5554View
GooglePrescott Valley, Arizona4.6/5489View
GoogleLa Quinta, California4.8/5366View
GoogleYuma, Arizona4.8/5336View
GoogleTucson, Arizona4.9/5335View
GoogleLake Havasu City, Arizona4.8/5300View
GooglePhoenix, Arizona4.7/5277View
GoogleFlagstaff, Arizona4.5/537View
GoogleTucson, Arizona4.8/531View
GoogleAlbuquerque, New Mexico4.7/5550View
GoogleRio Rancho, New Mexico4.8/5364View
GoogleSanta Fe, New Mexico4.6/5358View
BBBcompany-wide1.0/56View
Trustpilotcompany-wide3.2/558View
HomeAdvisorTucson, Arizona—0View
GoogleLas Vegas, Nevada4.7/5284View
GoogleMidvale, Utah4.6/5114View
GoogleOgden, Utah4.3/5107View
GoogleSt. George, Utah—0View
Googlenational: all US Google listings of the Truly Nolen Pest & Termite Control brand, used only as the complaint base4.76/538,874see record

Better Business Bureau

Atomic Pest Control. Its BBB profile shows an A+ grade and 0 complaints in the last three years.

Truly Nolen Pest & Termite Control. Its company-wide BBB profile shows a B- grade and 29 complaints in the last three years.

BBB records: Atomic Pest Control and Truly Nolen Pest & Termite Control
Atomic Pest ControlTruly Nolen Pest & Termite Control
BBB gradeA+6, 26, 29, 30B-3, 9, 59, 61, +10
AccreditedYes, since 7/31/2014No
Complaints, last 3 years029, company-wide
BBB customer reviews1.0/5 average from 2 reviews1.0/5 average from 6 reviews
Profile scopeOne BBB profile for the company, with addresses PO Box 7131 Mesa, 550 W Baseline Rd Mesa and 4400 N Scottsdale Rd Scottsdale (BBB search); its reviews page says it covers the headquarters and corporate-owned locations. Other phones on the profile include (928) 474-3991 (the Payson listing’s number). All the company’s locations are in Arizona. BBB profiles cover a three-year reporting period.company-wide: the Tucson headquarters file covers headquarters and all corporate-owned locations (nationwide, incl. Florida). The Arizona Mesa (Phoenix BBB) and CA Perris files show the same totals and B- grade.
RetrievedOctober 27, 2026October 27, 2026
Profiles

Contract terms

Terms as recorded from the linked sources.

Atomic Pest Control 4 terms

  • Recurring residential plans are offered monthly, bi-monthly or quarterly, with a 30- to 60-day warranty (re-service at no charge) depending on frequency. The website states no minimum term, renewal terms, cancellation method or fee, or dispute clause.4, 11

  • Current offer: first service $55 instead of the regular $125 (setup fee waived), with the same $55 charged for each later month.12

  • No published service agreement, terms of service or cancellation policy was found. The site’s “Terms & Conditions” page covers only the SMS text-message program; the full page list (WordPress REST API) has no customer agreement, and the customer portal (atomicpestcontrolaz.fieldportals.com) requires a login.13

    Checked https://atomicpestcontrol.com/wp-json/wp/v2/pages and the sitemap on October 27, 2026.

  • After buying Amera (Sun City) Pest Control in 2018, Atomic asked Amera customers holding prepaid 10-year termite warranties to pay $125 to renew/activate them, saying it bought Amera’s assets but not its liabilities (ABC15, January 2019). These were Amera contracts, not Atomic’s own terms.5, 14

Truly Nolen Pest & Termite Control 6 terms

  • Residential pest control is sold as quarterly ‘4 Seasons Pest Control’ or a one-time treatment.12

  • Online promotion refers to a ‘new service contract’ for Four Seasons Pest Control; contract length, renewal and cancellation terms are not published on the site.13

  • Satisfaction guarantee: full refund on the most recent service if not satisfied.12

  • Company statement (BBB reply, 2024): annual termite coverage lapses when the renewal is not paid (‘auto-canceled due to non-payment of the renewal’), and a ‘Retreat Only’ termite agreement covers re-treatment but not repairs. This describes renewal by payment, not automatic renewal.14

  • First-hand complaint (location not stated): the customer says the contract gave a right to cancel if the pest issue was not resolved, but after canceling by phone in Oct 2025 the account was sent to collections.9

  • Employment (not customer) agreements: the ‘RESOLVE’ program requires employees to arbitrate employment disputes (AAA). No customer arbitration clause was found.15

Licensing and registrations

Status and expiry dates are shown exactly as the issuing agency’s record showed them on the date retrieved.

Atomic Pest Control 2 records (Arizona 2)

Licenses and registrations for Atomic Pest Control
StateAuthority and typeNumberStatusExpiresSource
ArizonaArizona Department of Agriculture, Pest Management Division (Office of Pest Management)Pest management business license, ATOMIC PEST CONTROL, P.O. Box 7131, Mesa Arizona 85216, issued 03/18/2002. Qualifying party John Nelson Beebe (QP 8326) in categories 1 Industrial & Institutional, 2A Wood Destroying (Treat), 3 Ornamental & Turf, 4 Right-of-Way and 7 Wood Preservation, all Active, expiring 05/31/2027.8140Active05/31/2027 (business search row and QP categories)3
ArizonaArizona Department of Agriculture, Pest Management Division (Office of Pest Management) - adjudicated complaintsAdjudicated complaint record81402 adjudicated complaints in the last 3 years: 101230 (adjudicated 01/05/2026, order issued: Administrative Warning) and 101060 (adjudicated 03/28/2024, Dismissed)Not shown3

Truly Nolen Pest & Termite Control 13 records (Arizona 1, Texas 9, New Mexico 1, California 2)

Licenses and registrations for Truly Nolen Pest & Termite Control
StateAuthority and typeNumberStatusExpiresSource
ArizonaArizona Department of Agriculture (Pest Management Division; record labeled Office of Pest Management)Pest management business license (company)4020ActiveNot shown83
TexasTexas Department of Agriculture (Structural Pest Control Service)Commercial business license (TPCL), categories PT0569387Active (listed in TDA’s report of current licenses)January 31, 202784
TexasTexas Department of Agriculture (Structural Pest Control Service)Commercial business license (TPCL), categories PT0591791Active (listed in TDA’s report of current licenses)March 31, 202784
TexasTexas Department of Agriculture (Structural Pest Control Service)Commercial business license (TPCL), categories PT0569385Active (listed in TDA’s report of current licenses)January 31, 202784
TexasTexas Department of Agriculture (Structural Pest Control Service)Commercial business license (TPCL), categories PT0569384Active (listed in TDA’s report of current licenses)January 31, 202784
TexasTexas Department of Agriculture (Structural Pest Control Service)Commercial business license (TPCL), categories PT0569386Active (listed in TDA’s report of current licenses)January 31, 202784
TexasTexas Department of Agriculture (Structural Pest Control Service)Commercial business license (TPCL), categories PT0569389Active (listed in TDA’s report of current licenses)January 31, 202784
TexasTexas Department of Agriculture (Structural Pest Control Service)Commercial business license (TPCL), categories PT0737676Active (listed in TDA’s report of current licenses)January 31, 202784
TexasTexas Department of Agriculture (Structural Pest Control Service)Commercial business license (franchise, not the company)0959348Active (listed in TDA’s report of current licenses)May 31, 202784
TexasTexas Comptroller of Public Accounts / Texas Secretary of State (business registry)Foreign corporation registration (business registry, not a pesticide license)Taxpayer 18601691662; SOS file 0006438106ACTIVE (right to transact business; SOS registration)Not shown2
New MexicoNew Mexico Secretary of State (business registry)Foreign Profit Corporation (business registry, not a pesticide license)Business ID 1249846ActiveNot shown85
CaliforniaStructural Pest Control Board (SPCB), Department of Consumer AffairsCompany Registration (Fumigation-Pest & Termite Control)PR 285Active (DCA licensee file refreshed October 1, 2026)Not shown86
CaliforniaStructural Pest Control Board (SPCB), Department of Consumer AffairsCompany Registration (Pest & Termite Control) - franchisee, not the companyPR 10190Active (DCA licensee file refreshed October 1, 2026)Not shown86

Only resolved government actions count toward the legal and regulatory score. Pending lawsuits, allegations and private matters are listed but not scored. Summaries are our researchers’ wording of the source; allegations are allegations, not findings.

Atomic Pest Control 4 records

Legal and regulatory score: 10.0/10. Records counted in it: none.

  • October 27, 2026 · Complaint summaryUsed in complaint record

    BBB, Mountain West & Pacific Southwest (Mesa file; headquarters and corporate-owned locations)

    0 complaints shown on the BBB profile (BBB profiles cover a three-year period). Grade A+, accredited since 7/31/2014.29

  • January 5, 2026 · EnforcementShown only

    Arizona Department of Agriculture, Office of Pest Management (case 101230)

    Citation dated 12/29/2025, order signed 01/05/2026: after a consumer complaint (08/29/2025), OPM found that an Atomic applicator treated a childcare facility at 12:20 p.m. although the 72-hour notice said after 5:30 p.m., and applied two pesticides (Bifen XTS and First Strike rodent bait) not listed on the notice, and found that Atomic “failed to notify school of pesticide application” (A.R.S. 3-3606(B)(1) and (2), via 3-3624(B)(1)). Order: an Administrative Warning to Atomic Pest Control, LLC (BL 8140). No fine or penalty. The applicator said maintenance staff had allowed the early exterior treatment; the branch manager said applicators are told not to proceed when products are not on the notice.2, 3

  • March 28, 2024 · Complaint summaryShown only

    Arizona Department of Agriculture, Office of Pest Management (case 101060)

    Adjudicated complaint 101060 against business license 8140, closed 03/28/2024 as “Dismissed”. The same complaint number lists an individual applicator (license 231287) with no order shown. The complaint’s subject is not public on the search page.3

  • January 7, 2019 · Complaint summaryShown only

    Arizona Attorney General (complaints reported by ABC15; AG complaint files are confidential)

    ABC15 reported that former Amera Pest Control customers in Surprise/Sun City filed complaints with the Arizona Attorney General after Atomic, which had bought Amera, asked them to pay $125 to renew prepaid 10-year termite warranties. Atomic’s attorney wrote that it did not buy Amera’s liabilities; OPM told ABC15 there is no statutory obligation for a new owner to honor another business’s warranties. No AG action, lawsuit or settlement about this was found.5, 14

Truly Nolen Pest & Termite Control 6 records

Legal and regulatory score: 10.0/10. Records counted in it: none.

  • October 27, 2026 · Complaint summaryUsed in complaint record

    company-wide

    BBB headquarters file (covers headquarters and corporate-owned locations): 29 complaints in 3 years, 5 in the last 12 months, rating B- for failure to respond to 5 complaints. Complaints read include a duplicate-charge refund delay, cancellation requests not acted on with continued billing and a collections referral, a termite-fumigation warranty dispute and a dispute about a former franchisee’s work.9

  • March 12, 2026 · EnforcementUsed in licensing and compliance

    San Diego County Agricultural Commissioner (California); DPR county civil-penalty list

    County agricultural commissioner civil penalty, San Diego County: NOPA EA-37-2026-036 against “TRULY NOLEN OF AMERICA, INC.” (license number SPCB 5160 = Truly Nolen’s San Diego branch office BR 5160); structural (SCP); incident date March 12, 2026; code section 6738, Title 3 CCR; final fine $350. Minor administrative penalty. The violation’s subject beyond the code section is not stated in the file.89

  • August 5, 2025 · EnforcementUsed in licensing and compliance

    San Diego County Agricultural Commissioner (California); DPR county civil-penalty list

    County agricultural commissioner civil penalty, San Diego County: NOPA EA-37-2025-137 against “TRULY NOLEN OF AMERICA, INC.” (license number SPCB 5160 = Truly Nolen’s San Diego branch office BR 5160); structural (SCP); incident date August 5, 2025; code section 6739(d), Title 3 CCR; final fine $250. Minor administrative penalty. The violation’s subject beyond the code section is not stated in the file.89

  • December 17, 2021 · Complaint summaryShown only

    Arizona

    Arizona’s Office of Pest Management lookup lists one adjudicated complaint against business license 4020 (complaint 100989, adjudicated 12/17/2021). The order PDF is shown as ‘Pending’ (not posted), so the allegation and outcome are unknown. Not classified as an enforcement action.87

  • August 31, 2017 · LawsuitShown only

    Texas

    Omar Martinez sued in El Paso alleging he was wrongfully terminated after a workplace injury (filed August 31, 2017). On Feb. 26, 2020 the El Paso Court of Appeals affirmed the denial of Truly Nolen’s late motion to compel arbitration. Final outcome not found. Private employment suit.88

  • April 2011 · LawsuitShown only

    California

    Miranda and Luna, pest control technicians, filed a putative class action in April 2011 alleging California wage-and-hour violations (unpaid straight time and overtime, meal and rest periods, final wages, wage statements). In Truly Nolen of America v. Superior Court (2012) 208 Cal.App.4th 487 the Court of Appeal issued a writ directing the trial court to reconsider whether arbitration should proceed individually. Final outcome not found. Private employment case; wage-and-hour, not consumer.15

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