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Truly Nolen Pest & Termite Control vs. Greenix Pest Control

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Editor · Research and verification: Handshake Research Desk

Truly Nolen Pest & Termite Control ranks #12 of 164 and Greenix Pest Control ranks #44 of 164 in the West, with Handshake Scores of 8.6 and 8.0 out of 10. Both have locations on file in Utah. Truly Nolen Pest & Termite Control also has locations in Arizona, California, Nevada, New Mexico and Texas, and Greenix Pest Control in Iowa, Kansas, Minnesota, Missouri and Nebraska.

This comparison sets their verified records side by side: the five scored factors, review platforms, BBB, contract terms, licensing and legal record. It draws no conclusion beyond the scores. The small numbers link to each fact’s source, and each company’s full review has the rest.

At a glance

#12 of 164 in the West

Truly Nolen Pest & Termite Control8.6/10

Handshake Score. #12 of 164 in the West

#44 of 164 in the West

Greenix Pest Control8.0/10

Handshake Score · Provisional. #44 of 164 in the West

Truly Nolen Pest & Termite Control and Greenix Pest Control at a glance
Truly Nolen Pest & Termite ControlGreenix Pest Control
Rank#12 of 164 in the West#44 of 164 in the West
ConfidenceMediumLow
Provisional scoreNoYes
Door-to-door salesPartial9, 10, 11Yes5, 6
OwnershipIndependent4, 5, 6, 7, +1PE-backedParent: Gridiron Capital2, 3, 4
HeadquartersTucson, Arizona3Orem, Utah2
States on fileArizona, California, Nevada, New Mexico, Texas and Utah41 locationsIowa, Kansas, Minnesota, Missouri, Nebraska and Utah18 locations
Record verifiedOctober 27, 2026October 27, 2026

Our research

How they score

The Handshake Score is a weighted average of five factors, each scored from 0 to 10 from verified records. The percentage beside each factor is its weight. Each score links to the deductions behind it on the company’s review.

Handshake Score factors: Truly Nolen Pest & Termite Control and Greenix Pest Control
Truly Nolen Pest & Termite ControlGreenix Pest Control
Customer satisfaction 35%9.07.5
Truly Nolen Pest & Termite Control scores higher on customer satisfaction (9.0 vs. 7.5).
Complaint record 10%10.05.0
Truly Nolen Pest & Termite Control scores higher on complaint record (10.0 vs. 5.0).
Sales and contract fairness 15%N/A9.5
Greenix Pest Control scores 9.5 on sales and contract fairness; Truly Nolen Pest & Termite Control isn’t scored on it.
Licensing and compliance 15%9.010.0
Greenix Pest Control scores higher on licensing and compliance (10.0 vs. 9.0).
Legal and regulatory record 15%10.010.0
Tied on legal and regulatory record (10.0 each).
Handshake Score8.6/108.0/10
Truly Nolen Pest & Termite Control has the higher Handshake Score (8.6 vs. 8.0).

Truly Nolen Pest & Termite Control had no usable inputs for sales and contract fairness, so that factor was left out of its score and its remaining weights were scaled up to 100%.

Workplace

We rate how companies treat employees from employee-review sites and wage-and-hour records. A workplace score is computed and carries 10% of the Handshake Score when there are at least 20 employee reviews on file (otherwise excluded and remaining weights renormalized).

Workplace scores: Truly Nolen Pest & Termite Control and Greenix Pest Control
Truly Nolen Pest & Termite ControlGreenix Pest Control
Workplace score6.5N/A
Truly Nolen Pest & Termite Control has a workplace score of 6.5; Greenix Pest Control isn’t rated.

Review platforms

Google figures cover each company’s western US listings; the average is weighted by each listing’s review count. Ratings and counts are as each site showed them on the date retrieved.

Google reviews: Truly Nolen Pest & Termite Control and Greenix Pest Control
Truly Nolen Pest & Termite ControlGreenix Pest Control
Google listings in the West3518
Google reviews16,20912,957
Google average4.84.7

Truly Nolen Pest & Termite Control 43 review profiles

Review profiles recorded for Truly Nolen Pest & Termite Control
Platform and scopeRatingReviewsSource
GoogleSan Diego, California4.7/5658View
GooglePalm Desert, California4.8/5553View
GooglePerris / Moreno Valley, California4.8/5405View
GoogleOrange, California4.7/5312View
GoogleSan Marcos, California4.5/5182View
GoogleTemecula, California4.8/5152View
GoogleCorona, California4.8/589View
GoogleFort Worth, Texas4.8/5627View
GoogleEl Paso, Texas4.8/5519View
GoogleGalveston, Texas4.8/5361View
GoogleKeller, Texas4.7/5338View
GoogleSan Antonio, Texas4.6/5265View
GoogleLewisville, Texas4.5/5170View
GoogleAbilene, Texas4.7/549View
GoogleLubbock, Texas5.0/57View
GoogleAustin, Texas3.0/54View
GoogleTempe, Arizona4.9/51,807View
GoogleTucson, Arizona4.8/51,188View
GoogleChandler, Arizona4.8/51,093View
GoogleGreen Valley, Arizona4.9/5902View
GoogleTucson, Arizona4.8/5767View
GoogleTucson, Arizona4.9/5674View
GoogleSierra Vista, Arizona4.8/5645View
GooglePeoria, Arizona4.8/5554View
GooglePrescott Valley, Arizona4.6/5489View
GoogleLa Quinta, California4.8/5366View
GoogleYuma, Arizona4.8/5336View
GoogleTucson, Arizona4.9/5335View
GoogleLake Havasu City, Arizona4.8/5300View
GooglePhoenix, Arizona4.7/5277View
GoogleFlagstaff, Arizona4.5/537View
GoogleTucson, Arizona4.8/531View
GoogleAlbuquerque, New Mexico4.7/5550View
GoogleRio Rancho, New Mexico4.8/5364View
GoogleSanta Fe, New Mexico4.6/5358View
BBBcompany-wide1.0/56View
Trustpilotcompany-wide3.2/558View
HomeAdvisorTucson, Arizona—0View
GoogleLas Vegas, Nevada4.7/5284View
GoogleMidvale, Utah4.6/5114View
GoogleOgden, Utah4.3/5107View
GoogleSt. George, Utah—0View
Googlenational: all US Google listings of the Truly Nolen Pest & Termite Control brand, used only as the complaint base4.76/538,874see record

Greenix Pest Control 22 review profiles

Review profiles recorded for Greenix Pest Control
Platform and scopeRatingReviewsSource
GoogleNew Hope, Minnesota4.7/53,545View
GoogleSt Paul, Minnesota4.6/5899View
GoogleSt Cloud, Minnesota4.5/531View
GoogleGrimes, Iowa4.8/52,101View
GoogleDes Moines, Iowa4.8/5292View
GoogleAmes, Iowa4.7/5213View
GoogleOmaha, Nebraska4.6/51,409View
GoogleLincoln, Nebraska4.6/577View
GoogleOverland Park, Kansas4.7/51,665View
GoogleTopeka, Kansas4.7/571View
GoogleKansas City, Kansas4.7/568View
GoogleLawrence, Kansas4.6/550View
GoogleIndependence, Missouri4.7/5830View
GoogleKansas City, Missouri4.8/537View
GoogleCenterville, Utah4.7/51,279View
GoogleOgden, Utah4.7/5195View
GoogleSalt Lake City, Utah4.6/5192View
GoogleOrem, Utah3.7/53View
BBBBBB customer reviews on the pooled Greenix file2.97/5584View
ThumbtackGreenix Pest Control - Omaha, Nebraska4.7/538View
HomeAdvisorGreenix Pest Control, Shawnee/Overland Park, Kansas—0View
Googlenational: all US Google listings of the Greenix Pest Control brand, used only as the complaint base4.72/598,658see record

Better Business Bureau

Truly Nolen Pest & Termite Control. Its company-wide BBB profile shows a B- grade and 29 complaints in the last three years.

Greenix Pest Control. Its company-wide BBB profile shows an A+ grade and 626 complaints in the last three years.

BBB records: Truly Nolen Pest & Termite Control and Greenix Pest Control
Truly Nolen Pest & Termite ControlGreenix Pest Control
BBB gradeB-3, 9, 59, 61, +10A+9, 33, 36, 38
AccreditedNoYes
Complaints, last 3 years29, company-wide626, company-wide
BBB customer reviews1.0/5 average from 6 reviews2.97/5 average from 584 reviews
Profile scopecompany-wide: the Tucson headquarters file covers headquarters and all corporate-owned locations (nationwide, incl. Florida). The Arizona Mesa (Phoenix BBB) and CA Perris files show the same totals and B- grade.Not recorded
RetrievedOctober 27, 2026November 2, 2026
Profiles

Contract terms

Terms as recorded from the linked sources.

Truly Nolen Pest & Termite Control 6 terms

  • Residential pest control is sold as quarterly ‘4 Seasons Pest Control’ or a one-time treatment.12

  • Online promotion refers to a ‘new service contract’ for Four Seasons Pest Control; contract length, renewal and cancellation terms are not published on the site.13

  • Satisfaction guarantee: full refund on the most recent service if not satisfied.12

  • Company statement (BBB reply, 2024): annual termite coverage lapses when the renewal is not paid (‘auto-canceled due to non-payment of the renewal’), and a ‘Retreat Only’ termite agreement covers re-treatment but not repairs. This describes renewal by payment, not automatic renewal.14

  • First-hand complaint (location not stated): the customer says the contract gave a right to cancel if the pest issue was not resolved, but after canceling by phone in Oct 2025 the account was sent to collections.9

  • Employment (not customer) agreements: the ‘RESOLVE’ program requires employees to arbitrate employment disputes (AAA). No customer arbitration clause was found.15

Greenix Pest Control 7 terms

  • Company-stated (website Terms of Use, section 3 “Recurring Services”, effective 7 Nov 2025; the section covers the pest-control service, not website use): recurring service continues until canceled and may renew automatically. Also company-stated in its BBB reply of 09/14/2026: services continue on a non-contractual basis until the customer notifies Greenix to discontinue.6, 7

  • Company-stated cancellation method: “contacting Greenix directly”; effective once a representative confirms; “may be subject to terms in the service agreement”. Not phone-only wording. The fee, minimum term and any arbitration clause sit in the separate signed service agreement, which is not published.7

  • The Terms of Use only govern use of the website (governing law Utah; disputes in Utah County courts). They contain no arbitration or class-waiver clause for service contracts, and the signed service agreement is not published, so the arbitration term is unknown.7

  • Advertised pricing: general pest, rodent control and termite prevention “Starting at $49.99/mo”; tick, flea and mosquito “Starting at $79.99/mo”; “pricing based on home size”.8

  • Guarantee: 48-hour service and free re-service between seasonal visits. BBB profile (Grimes, Iowa branch page) says free retreatments between quarterly services, and the last paid service is refunded if two retreatments fail (quarterly plans only).8, 9

  • Customer-reported, location not stated, pooled headquarters file: a complaint dated 10/10/2026 says the signed agreement was a “mandatory 12-month subscription at $69.99 per month plus tax” with a $299 early termination fee, and that a later agreement showed an initial term of “0 months” and a $249 cancellation fee. Not scored: no West location in the text.4

  • Customer-reported, pooled headquarters file: three more first-page complaints (Sept-Oct 2026) describe a $299 cancellation fee and one a $399 fee, one after a single service visit. Pages 2-4 add more $249, $299 and $300 fee reports and 12- and 18-month term reports. Only one of these reports is tied to a West state: the 09/29/2026 Minnesota complaint ($299 plus tax).4

Licensing and registrations

Status and expiry dates are shown exactly as the issuing agency’s record showed them on the date retrieved.

Truly Nolen Pest & Termite Control 13 records (Arizona 1, Texas 9, New Mexico 1, California 2)

Licenses and registrations for Truly Nolen Pest & Termite Control
StateAuthority and typeNumberStatusExpiresSource
ArizonaArizona Department of Agriculture (Pest Management Division; record labeled Office of Pest Management)Pest management business license (company)4020ActiveNot shown83
TexasTexas Department of Agriculture (Structural Pest Control Service)Commercial business license (TPCL), categories PT0569387Active (listed in TDA’s report of current licenses)January 31, 202784
TexasTexas Department of Agriculture (Structural Pest Control Service)Commercial business license (TPCL), categories PT0591791Active (listed in TDA’s report of current licenses)March 31, 202784
TexasTexas Department of Agriculture (Structural Pest Control Service)Commercial business license (TPCL), categories PT0569385Active (listed in TDA’s report of current licenses)January 31, 202784
TexasTexas Department of Agriculture (Structural Pest Control Service)Commercial business license (TPCL), categories PT0569384Active (listed in TDA’s report of current licenses)January 31, 202784
TexasTexas Department of Agriculture (Structural Pest Control Service)Commercial business license (TPCL), categories PT0569386Active (listed in TDA’s report of current licenses)January 31, 202784
TexasTexas Department of Agriculture (Structural Pest Control Service)Commercial business license (TPCL), categories PT0569389Active (listed in TDA’s report of current licenses)January 31, 202784
TexasTexas Department of Agriculture (Structural Pest Control Service)Commercial business license (TPCL), categories PT0737676Active (listed in TDA’s report of current licenses)January 31, 202784
TexasTexas Department of Agriculture (Structural Pest Control Service)Commercial business license (franchise, not the company)0959348Active (listed in TDA’s report of current licenses)May 31, 202784
TexasTexas Comptroller of Public Accounts / Texas Secretary of State (business registry)Foreign corporation registration (business registry, not a pesticide license)Taxpayer 18601691662; SOS file 0006438106ACTIVE (right to transact business; SOS registration)Not shown2
New MexicoNew Mexico Secretary of State (business registry)Foreign Profit Corporation (business registry, not a pesticide license)Business ID 1249846ActiveNot shown85
CaliforniaStructural Pest Control Board (SPCB), Department of Consumer AffairsCompany Registration (Fumigation-Pest & Termite Control)PR 285Active (DCA licensee file refreshed October 1, 2026)Not shown86
CaliforniaStructural Pest Control Board (SPCB), Department of Consumer AffairsCompany Registration (Pest & Termite Control) - franchisee, not the companyPR 10190Active (DCA licensee file refreshed October 1, 2026)Not shown86

Greenix Pest Control 11 records (Minnesota 2, Iowa 4, Kansas 1, Utah 1, Missouri 2, Nebraska 1)

Licenses and registrations for Greenix Pest Control
StateAuthority and typeNumberStatusExpiresSource
MinnesotaMinnesota Department of Agriculture (MDA), Pesticide & Fertilizer ManagementStructural Pest Control Company20191493Active (listed with Unexpired Licenses Only checked; EXPIRES December 31, 2026)December 31, 202640, 41
IowaIowa Department of Agriculture and Land Stewardship (IDALS), Pesticide BureauCommercial applicator license (company license), 00-Commercial Applicator/Not Aerial; Grimes (Polk County)09055-000Current (expiration date in the future; lookup shows no status word)December 31, 202642
IowaIowa Department of Agriculture and Land Stewardship (IDALS), Pesticide BureauCommercial applicator license (branch suffix -001), Omaha Nebraska address (“Out of State - 00”)10582-001Current (expiration date in the future)December 31, 202642
IowaIowa Department of Agriculture and Land Stewardship (IDALS), Pesticide BureauCommercial applicator license (branch suffix -001), Overland Park address (“Out of State - 00”)10752-001Current (expiration date in the future)December 31, 202642
IowaIowa Department of Agriculture and Land Stewardship (IDALS), Pesticide BureauCommercial applicator license (branch suffix -001), New Hope address (“Out of State - 00”)10760-001Current (expiration date in the future)December 31, 202642
KansasKansas Department of Agriculture (KDA), Pesticide and Fertilizer ProgramPesticide Business License: “Greenix Pest Control / Rise Pest Control / Greenix c/o Greenix Holdings LLC”, 4331 Merriam Dr, Overland Park (second address 355 W University Pkwy, Orem Utah)PBL 100253Licensed, categories 3 and 7 (KDA shows no status column; categories with a future expiry mean licensed for the year)12/31/2026 (categories 3 and 7)43
UtahUtah Department of Agriculture and Food (UDAF), Pesticide ProgramCommercial Pesticide Business (4000)4000-2160Active (AIMS Status column; expiration date 12/31/2028 is in the future)12/31/202844
MissouriMissouri Department of Agriculture (MDA), Bureau of Pesticide ControlPesticide Business (agency business record; Missouri licenses individual applicators, not companies)003CCX (USAPlants Idaho)Pesticide Business (Active)Not shown45
NebraskaNebraska Department of Agriculture (NDA), Pesticide ProgramNo company license exists for ground pest control; only individual commercial applicators are licensedNot shownNot applicable (individual licenses only; employer is not shown in the Kelly Solutions lookup, so no applicator was tied to Greenix)Not shown46
MinnesotaMinnesota Secretary of State, Business FilingsBusiness registry: Greenix Holdings, LLC, Limited Liability Company (Foreign)Not shownActive (search results list the Minnesota business name and the home business name, both Active)Not shown47
MissouriMissouri Secretary of State, Business ServicesBusiness registry: GREENIX HOLDINGS, LLC, Limited Liability Company (Foreign)FL001701752 (charter no.)Active (created 11/16/2023; registered agent CSC-Lawyers Incorporating Service Company)Not shown48

Only resolved government actions count toward the legal and regulatory score. Pending lawsuits, allegations and private matters are listed but not scored. Summaries are our researchers’ wording of the source; allegations are allegations, not findings.

Truly Nolen Pest & Termite Control 6 records

Legal and regulatory score: 10.0/10. Records counted in it: none.

  • October 27, 2026 · Complaint summaryUsed in complaint record

    company-wide

    BBB headquarters file (covers headquarters and corporate-owned locations): 29 complaints in 3 years, 5 in the last 12 months, rating B- for failure to respond to 5 complaints. Complaints read include a duplicate-charge refund delay, cancellation requests not acted on with continued billing and a collections referral, a termite-fumigation warranty dispute and a dispute about a former franchisee’s work.9

  • March 12, 2026 · EnforcementUsed in licensing and compliance

    San Diego County Agricultural Commissioner (California); DPR county civil-penalty list

    County agricultural commissioner civil penalty, San Diego County: NOPA EA-37-2026-036 against “TRULY NOLEN OF AMERICA, INC.” (license number SPCB 5160 = Truly Nolen’s San Diego branch office BR 5160); structural (SCP); incident date March 12, 2026; code section 6738, Title 3 CCR; final fine $350. Minor administrative penalty. The violation’s subject beyond the code section is not stated in the file.89

  • August 5, 2025 · EnforcementUsed in licensing and compliance

    San Diego County Agricultural Commissioner (California); DPR county civil-penalty list

    County agricultural commissioner civil penalty, San Diego County: NOPA EA-37-2025-137 against “TRULY NOLEN OF AMERICA, INC.” (license number SPCB 5160 = Truly Nolen’s San Diego branch office BR 5160); structural (SCP); incident date August 5, 2025; code section 6739(d), Title 3 CCR; final fine $250. Minor administrative penalty. The violation’s subject beyond the code section is not stated in the file.89

  • December 17, 2021 · Complaint summaryShown only

    Arizona

    Arizona’s Office of Pest Management lookup lists one adjudicated complaint against business license 4020 (complaint 100989, adjudicated 12/17/2021). The order PDF is shown as ‘Pending’ (not posted), so the allegation and outcome are unknown. Not classified as an enforcement action.87

  • August 31, 2017 · LawsuitShown only

    Texas

    Omar Martinez sued in El Paso alleging he was wrongfully terminated after a workplace injury (filed August 31, 2017). On Feb. 26, 2020 the El Paso Court of Appeals affirmed the denial of Truly Nolen’s late motion to compel arbitration. Final outcome not found. Private employment suit.88

  • April 2011 · LawsuitShown only

    California

    Miranda and Luna, pest control technicians, filed a putative class action in April 2011 alleging California wage-and-hour violations (unpaid straight time and overtime, meal and rest periods, final wages, wage statements). In Truly Nolen of America v. Superior Court (2012) 208 Cal.App.4th 487 the Court of Appeal issued a writ directing the trial court to reconsider whether arbitration should proceed individually. Final outcome not found. Private employment case; wage-and-hour, not consumer.15

Greenix Pest Control 3 records

Legal and regulatory score: 10.0/10. Records counted in it: none.

  • November 2, 2026 · Complaint summaryShown only

    BBB (pooled corporate file)

    626 complaints in 3 years and 186 in 12 months on the pooled headquarters file (grade A+, accredited); West branch pages show the same totals. Pattern or alert notices: none shown on the pages read.4

  • November 2, 2026 · EnforcementShown only

    Minnesota, Iowa, Kansas, Utah, Missouri and Nebraska pesticide regulators

    No enforcement action, penalty or license discipline was found. Minnesota, Iowa, Utah, Kansas and Missouri do not publish enforcement lists (state source guides), so this is an absence in what is public, not proof of none. State AG, FTC and court searches (searches) returned nothing about Greenix.44

  • June 22, 2026 · Complaint summaryShown only

    Local news, South Bend, Indiana (outside the West)

    WNDU reports residents saying Greenix door-to-door salespeople ignored “no soliciting” signs and would not leave; Greenix did not return calls. Context for the sales model only; not West-tied.5

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