Greenix Pest Control vs. Spidexx Pest Control & Termite

Greenix Pest Control ranks #44 of 164 and Spidexx Pest Control & Termite ranks #56 of 164 in the West, with Handshake Scores of 8.0 and 7.9 out of 10. Both have locations on file in Iowa, Minnesota and Nebraska. Greenix Pest Control also has locations in Kansas, Missouri and Utah, and Spidexx Pest Control & Termite in California, Louisiana and Nevada.
This comparison sets their verified records side by side: the five scored factors, review platforms, BBB, contract terms, licensing and legal record. It draws no conclusion beyond the scores. The small numbers link to each fact’s source, and each company’s full review has the rest.
At a glance
#44 of 164 in the West
Greenix Pest Control8.0/10Handshake Score · Provisional. #44 of 164 in the West
| Greenix Pest Control | Spidexx Pest Control & Termite | |
|---|---|---|
| Rank | #44 of 164 in the West | #56 of 164 in the West |
| Confidence | Low | Medium |
| Provisional score | Yes | No |
| Door-to-door sales | Yes5, 6 | Yes8, 9, 10, 11 |
| Ownership | PE-backedParent: Gridiron Capital2, 3, 4 | Independent3, 4, 6, 7 |
| Headquarters | Orem, Utah2 | Urbandale, Iowa3 |
| States on file | Iowa, Kansas, Minnesota, Missouri, Nebraska and Utah18 locations | California, Iowa, Louisiana, Minnesota, Nebraska and Nevada6 locations |
| Record verified | October 27, 2026 | October 27, 2026 |
Our research
How they score
The Handshake Score is a weighted average of five factors, each scored from 0 to 10 from verified records. The percentage beside each factor is its weight. Each score links to the deductions behind it on the company’s review.
| Greenix Pest Control | Spidexx Pest Control & Termite | |
|---|---|---|
| Customer satisfaction 35% | 7.5 | 9.2 |
| Spidexx Pest Control & Termite scores higher on customer satisfaction (9.2 vs. 7.5). | ||
| Complaint record 10% | 5.0 | 8.5 |
| Spidexx Pest Control & Termite scores higher on complaint record (8.5 vs. 5.0). | ||
| Sales and contract fairness 15% | 9.5 | 7.0 |
| Greenix Pest Control scores higher on sales and contract fairness (9.5 vs. 7.0). | ||
| Licensing and compliance 15% | 10.0 | 10.0 |
| Tied on licensing and compliance (10.0 each). | ||
| Legal and regulatory record 15% | 10.0 | 10.0 |
| Tied on legal and regulatory record (10.0 each). | ||
| Handshake Score | 8.0/10 | 7.9/10 |
| Greenix Pest Control has the higher Handshake Score (8.0 vs. 7.9). | ||
Workplace
We rate how companies treat employees from employee-review sites and wage-and-hour records. A workplace score is computed and carries 10% of the Handshake Score when there are at least 20 employee reviews on file (otherwise excluded and remaining weights renormalized).
| Greenix Pest Control | Spidexx Pest Control & Termite | |
|---|---|---|
| Workplace score | N/A | N/A |
| Neither company has a workplace score. | ||
Review platforms
Google figures cover each company’s western US listings; the average is weighted by each listing’s review count. Ratings and counts are as each site showed them on the date retrieved.
| Greenix Pest Control | Spidexx Pest Control & Termite | |
|---|---|---|
| Google listings in the West | 18 | 6 |
| Google reviews | 12,957 | 6,886 |
| Google average | 4.7 | 4.8 |
Greenix Pest Control 22 review profiles
| Platform and scope | Rating | Reviews | Source |
|---|---|---|---|
| GoogleNew Hope, Minnesota | 4.7/5 | 3,545 | View |
| GoogleSt Paul, Minnesota | 4.6/5 | 899 | View |
| GoogleSt Cloud, Minnesota | 4.5/5 | 31 | View |
| GoogleGrimes, Iowa | 4.8/5 | 2,101 | View |
| GoogleDes Moines, Iowa | 4.8/5 | 292 | View |
| GoogleAmes, Iowa | 4.7/5 | 213 | View |
| GoogleOmaha, Nebraska | 4.6/5 | 1,409 | View |
| GoogleLincoln, Nebraska | 4.6/5 | 77 | View |
| GoogleOverland Park, Kansas | 4.7/5 | 1,665 | View |
| GoogleTopeka, Kansas | 4.7/5 | 71 | View |
| GoogleKansas City, Kansas | 4.7/5 | 68 | View |
| GoogleLawrence, Kansas | 4.6/5 | 50 | View |
| GoogleIndependence, Missouri | 4.7/5 | 830 | View |
| GoogleKansas City, Missouri | 4.8/5 | 37 | View |
| GoogleCenterville, Utah | 4.7/5 | 1,279 | View |
| GoogleOgden, Utah | 4.7/5 | 195 | View |
| GoogleSalt Lake City, Utah | 4.6/5 | 192 | View |
| GoogleOrem, Utah | 3.7/5 | 3 | View |
| BBBBBB customer reviews on the pooled Greenix file | 2.97/5 | 584 | View |
| ThumbtackGreenix Pest Control - Omaha, Nebraska | 4.7/5 | 38 | View |
| HomeAdvisorGreenix Pest Control, Shawnee/Overland Park, Kansas | — | 0 | View |
| Googlenational: all US Google listings of the Greenix Pest Control brand, used only as the complaint base | 4.72/5 | 98,658 | see record |
Spidexx Pest Control & Termite 11 review profiles
| Platform and scope | Rating | Reviews | Source |
|---|---|---|---|
| GoogleBloomington, Minnesota | 4.7/5 | 1,937 | View |
| GoogleUrbandale, Iowa | 4.8/5 | 1,471 | View |
| GoogleRohnert Park, California | 4.9/5 | 838 | View |
| GoogleNew Orleans, Louisiana | 4.9/5 | 919 | View |
| GoogleLa Vista, Nebraska | 4.8/5 | 644 | View |
| GoogleReno, Nevada | 4.8/5 | 1,077 | View |
| BBBUrbandale, Iowa BBB file | 1.57/5 | 7 | View |
| BBBTampa, Florida BBB file | 3.0/5 | 2 | View |
| YelpUrbandale, Iowa | — | 24 | 23 |
| YelpEden Prairie, Minnesota | — | — | 24 |
| BBBBloomington / Eden Prairie, Minnesota BBB file | 1.0/5 | 5 | View |
Better Business Bureau
Greenix Pest Control. Its company-wide BBB profile shows an A+ grade and 626 complaints in the last three years.
Spidexx Pest Control & Termite. Its BBB profile shows an A+ grade and 2 complaints in the last three years across its BBB files.
| Greenix Pest Control | Spidexx Pest Control & Termite | |
|---|---|---|
| BBB grade | A+9, 33, 36, 38 | A+5, 7, 25 |
| Accredited | Yes | No |
| Complaints, last 3 years | 626, company-wide | 2, across 2 BBB files |
| BBB customer reviews | 2.97/5 average from 584 reviews | 1.57/5 average from 7 reviews |
| Profile scope | Not recorded | Not recorded |
| Retrieved | November 2, 2026 | November 2, 2026 |
| Profiles |
Contract terms
Terms as recorded from the linked sources.
Greenix Pest Control 7 terms
Company-stated (website Terms of Use, section 3 “Recurring Services”, effective 7 Nov 2025; the section covers the pest-control service, not website use): recurring service continues until canceled and may renew automatically. Also company-stated in its BBB reply of 09/14/2026: services continue on a non-contractual basis until the customer notifies Greenix to discontinue.6, 7
Company-stated cancellation method: “contacting Greenix directly”; effective once a representative confirms; “may be subject to terms in the service agreement”. Not phone-only wording. The fee, minimum term and any arbitration clause sit in the separate signed service agreement, which is not published.7
The Terms of Use only govern use of the website (governing law Utah; disputes in Utah County courts). They contain no arbitration or class-waiver clause for service contracts, and the signed service agreement is not published, so the arbitration term is unknown.7
Advertised pricing: general pest, rodent control and termite prevention “Starting at $49.99/mo”; tick, flea and mosquito “Starting at $79.99/mo”; “pricing based on home size”.8
Guarantee: 48-hour service and free re-service between seasonal visits. BBB profile (Grimes, Iowa branch page) says free retreatments between quarterly services, and the last paid service is refunded if two retreatments fail (quarterly plans only).8, 9
Customer-reported, location not stated, pooled headquarters file: a complaint dated 10/10/2026 says the signed agreement was a “mandatory 12-month subscription at $69.99 per month plus tax” with a $299 early termination fee, and that a later agreement showed an initial term of “0 months” and a $249 cancellation fee. Not scored: no West location in the text.4
Customer-reported, pooled headquarters file: three more first-page complaints (Sept-Oct 2026) describe a $299 cancellation fee and one a $399 fee, one after a single service visit. Pages 2-4 add more $249, $299 and $300 fee reports and 12- and 18-month term reports. Only one of these reports is tied to a West state: the 09/29/2026 Minnesota complaint ($299 plus tax).4
Spidexx Pest Control & Termite 10 terms
Company-published California service terms (Spidexx Pest Control CA Inc.): after the initial 12-month period the agreement stays in effect until canceled in writing with 30 days notice (continues until the customer cancels; written notice, not phone-only).12
Company-published California terms: canceling before the end of the 12-month period forfeits all coupons and discounts; “applicable termination fees” are mentioned for delinquent accounts but no amount is stated.12
Company-published California terms: mandatory AAA arbitration and a class/collective action waiver in the service agreement.12
Company terms page (spidexx.com/terms-conditions, headed “Notice To Owner / Tenant”, with the pesticide list, liability and late-payment terms of the pest-control service agreement; not website-use terms): mandatory arbitration under AAA Commercial Arbitration Rules for claims “relating to this agreement”. The page says nothing about term length, renewal or cancellation; those are in the signed agreement, which is not published outside California.13
Company-stated (BBB reply, Urbandale Iowa file, 11/30/2023): the contract has a cancellation fee; on 12/01/2023 the company removed the early termination fee and a $35 collections fee for this customer. No standard amount is stated by the company.9
Customer report (BBB complaint 11/30/2023, Urbandale Iowa file, first-hand): “year long contract” at $50/month; told on canceling that a $229 cancellation fee was owed.9
Company website refers to a separate signed service agreement (“as outlined in your service agreement”, “subject to the scope and terms of the service agreement”), which is not published outside California.14
Customer report (BBB review 08/23/2024, first-hand, Urbandale Iowa file): reps explained fees poorly; the initial fee was charged again within the first month; canceling is “another fee” (no amount).8
Company website terms: late payment 2% per month after 30 days; $35 returned-check fee.13
Out-of-region context (Tampa Florida BBB file, outside the 24 states): two 2024 complaints cite a $229 cancellation or early-termination fee, and the company’s 05/20/2024 reply says the agreement emailed after the sale outlines the early termination fee.15
Licensing and registrations
Status and expiry dates are shown exactly as the issuing agency’s record showed them on the date retrieved.
Greenix Pest Control 11 records (Minnesota 2, Iowa 4, Kansas 1, Utah 1, Missouri 2, Nebraska 1)
| State | Authority and type | Number | Status | Expires | Source |
|---|---|---|---|---|---|
| Minnesota | Minnesota Department of Agriculture (MDA), Pesticide & Fertilizer ManagementStructural Pest Control Company | 20191493 | Active (listed with Unexpired Licenses Only checked; EXPIRES December 31, 2026) | December 31, 2026 | 40, 41 |
| Iowa | Iowa Department of Agriculture and Land Stewardship (IDALS), Pesticide BureauCommercial applicator license (company license), 00-Commercial Applicator/Not Aerial; Grimes (Polk County) | 09055-000 | Current (expiration date in the future; lookup shows no status word) | December 31, 2026 | 42 |
| Iowa | Iowa Department of Agriculture and Land Stewardship (IDALS), Pesticide BureauCommercial applicator license (branch suffix -001), Omaha Nebraska address (“Out of State - 00”) | 10582-001 | Current (expiration date in the future) | December 31, 2026 | 42 |
| Iowa | Iowa Department of Agriculture and Land Stewardship (IDALS), Pesticide BureauCommercial applicator license (branch suffix -001), Overland Park address (“Out of State - 00”) | 10752-001 | Current (expiration date in the future) | December 31, 2026 | 42 |
| Iowa | Iowa Department of Agriculture and Land Stewardship (IDALS), Pesticide BureauCommercial applicator license (branch suffix -001), New Hope address (“Out of State - 00”) | 10760-001 | Current (expiration date in the future) | December 31, 2026 | 42 |
| Kansas | Kansas Department of Agriculture (KDA), Pesticide and Fertilizer ProgramPesticide Business License: “Greenix Pest Control / Rise Pest Control / Greenix c/o Greenix Holdings LLC”, 4331 Merriam Dr, Overland Park (second address 355 W University Pkwy, Orem Utah) | PBL 100253 | Licensed, categories 3 and 7 (KDA shows no status column; categories with a future expiry mean licensed for the year) | 12/31/2026 (categories 3 and 7) | 43 |
| Utah | Utah Department of Agriculture and Food (UDAF), Pesticide ProgramCommercial Pesticide Business (4000) | 4000-2160 | Active (AIMS Status column; expiration date 12/31/2028 is in the future) | 12/31/2028 | 44 |
| Missouri | Missouri Department of Agriculture (MDA), Bureau of Pesticide ControlPesticide Business (agency business record; Missouri licenses individual applicators, not companies) | 003CCX (USAPlants Idaho) | Pesticide Business (Active) | Not shown | 45 |
| Nebraska | Nebraska Department of Agriculture (NDA), Pesticide ProgramNo company license exists for ground pest control; only individual commercial applicators are licensed | Not shown | Not applicable (individual licenses only; employer is not shown in the Kelly Solutions lookup, so no applicator was tied to Greenix) | Not shown | 46 |
| Minnesota | Minnesota Secretary of State, Business FilingsBusiness registry: Greenix Holdings, LLC, Limited Liability Company (Foreign) | Not shown | Active (search results list the Minnesota business name and the home business name, both Active) | Not shown | 47 |
| Missouri | Missouri Secretary of State, Business ServicesBusiness registry: GREENIX HOLDINGS, LLC, Limited Liability Company (Foreign) | FL001701752 (charter no.) | Active (created 11/16/2023; registered agent CSC-Lawyers Incorporating Service Company) | Not shown | 48 |
Spidexx Pest Control & Termite 14 records (Minnesota 2, Iowa 5, Nevada 2, California 2, Louisiana 2, Nebraska 1)
| State | Authority and type | Number | Status | Expires | Source |
|---|---|---|---|---|---|
| Minnesota | Minnesota Department of Agriculture (MDA), Pesticide & Fertilizer ManagementStructural Pest Control Company: SPIDEXX PEST CONTROL IA LLC, 8904 Wentworth Ave S, Bloomington (Hennepin) | 20215357 | Current (expiration date in the future; MDA lookup shows no status word) | December 31, 2026 | 27, 28 |
| Iowa | Iowa Department of Agriculture and Land Stewardship (IDALS), Pesticide BureauCommercial applicator company license: SPIDEXX PEST CONTROL, Urbandale (Polk County) | 08841-001 | Current (expiration date in the future; lookup shows no status word) | December 31, 2026 | 29 |
| Iowa | Iowa Department of Agriculture and Land Stewardship (IDALS), Pesticide BureauCommercial applicator company license: Spidexx Pest Control IA, LLC, La Vista (Out of State - 00) | 11438-001 | Current (expiration date in the future) | December 31, 2026 | 29 |
| Iowa | Iowa Department of Agriculture and Land Stewardship (IDALS), Pesticide BureauCommercial applicator company license: Spidexx Pest Control IA, LLC, Bloomington (Out of State - 00) | 11657-001 | Current (expiration date in the future) | December 31, 2027 | 29 |
| Iowa | Iowa Secretary of State, Business Entities SearchForeign LLC (Utah): SPIDEXX PEST CONTROL IA, LLC; registered agent Taylor Spaulding, 3321 109th St, Urbandale; principal office St. George, Utah | 556096 | Active | Not shown | 2 |
| Iowa | Iowa Secretary of State, Business Entities SearchForeign LLC (Utah): SPIDEXX PEST CONTROL IA LLC (earlier registration, filed 3/31/2016; principal office Twin Falls, Idaho) | 520285 | Inactive | Not shown | 2 |
| Nevada | Nevada Department of Agriculture, Pest Control SectionPest control business (company number 7166, “SPIDEXX PEST CONTROL”); 12 licensed individuals listed under it | 7166 | Listed in NDA 2026 Licensed Operators report (dated September 2, 2026); licenses expire December 31, 2026 | December 31, 2026 | 30 |
| California | Structural Pest Control Board (SPCB), Department of Consumer AffairsCompany Registration (Pest & Termite Control): Spidexx Pest Control Ca Inc, 5625 State Farm Dr Unit 34, Rohnert Park (Sonoma) | PR 9288 | Active | Not shown | 31 |
| California | California Department of Pesticide Regulation (DPR), business license listDPR Businesses.csv record, type code PCM (code not defined in the file): SPIDEXX PEST CONTROL CA INC, county of operation Sonoma; mailing address 782 S River Rd Unit 85, St. George, Utah | 47767 | Issued/renewed 9/15/2026 | December 31, 2027 | 32 |
| Louisiana | Louisiana Department of Agriculture and Forestry (LDAF), Structural Pest Control CommissionStructural Place of Business Permit: H2S2 Holding, LLC DBA Spidexx Pest Control, 5440 Mounes St. Suite 114, New Orleans (Orleans) | 004KA9 | Active (on the list revised April 20, 2026) | June 30, 2026 | 33 |
| Louisiana | Louisiana Secretary of State, Commercial DivisionH2S2 HOLDINGS, LLC (Utah LLC qualified in LA 10/18/2023); trade name SPIDEXX PEST CONTROL registered 10/18/2023 (expires 10/18/2033) | 45638729Q | Active; Annual Report Status In Good Standing; last report filed 10/8/2026 | Not shown | 6, 34 |
| Nebraska | Nebraska Department of Agriculture (NDA), Pesticide ProgramIndividual commercial applicator licenses only (no company license for ground pest control) | Not shown | Not looked up (no applicator names tied to the La Vista branch) | Not shown | see record |
| Minnesota | Minnesota Secretary of State, Business FilingsForeign LLC (Utah): Spidexx Pest Control IA, LLC (original filing 2/19/2020 as Spidexx Pest Control LLC); manager Coleman Spaulding; principal executive office 8904 Wentworth Ave S, Bloomington | 1143205100025 | Active / In Good Standing | Not shown | 35 |
| Nevada | Nevada Secretary of State, ORION Business Entity SearchForeign LLC (Utah): Spidexx Pest Control FL, LLC (the only “Spidexx” entity ORION returned); registered in Nevada 09/22/2022; managing members Coleman Spaulding, Taylor Spaulding and Jonathan Hobbs | NV20222576541 | Active | Not shown | 36 |
Legal and regulatory record
Only resolved government actions count toward the legal and regulatory score. Pending lawsuits, allegations and private matters are listed but not scored. Summaries are our researchers’ wording of the source; allegations are allegations, not findings.
Greenix Pest Control 3 records
Legal and regulatory score: 10.0/10. Records counted in it: none.
November 2, 2026 · Complaint summaryShown only
BBB (pooled corporate file)
626 complaints in 3 years and 186 in 12 months on the pooled headquarters file (grade A+, accredited); West branch pages show the same totals. Pattern or alert notices: none shown on the pages read.4
November 2, 2026 · EnforcementShown only
Minnesota, Iowa, Kansas, Utah, Missouri and Nebraska pesticide regulators
No enforcement action, penalty or license discipline was found. Minnesota, Iowa, Utah, Kansas and Missouri do not publish enforcement lists (state source guides), so this is an absence in what is public, not proof of none. State AG, FTC and court searches (searches) returned nothing about Greenix.44
June 22, 2026 · Complaint summaryShown only
Local news, South Bend, Indiana (outside the West)
WNDU reports residents saying Greenix door-to-door salespeople ignored “no soliciting” signs and would not leave; Greenix did not return calls. Context for the sales model only; not West-tied.5
Spidexx Pest Control & Termite 2 records
Legal and regulatory score: 10.0/10. Records counted in it: none.
November 2, 2026 · Complaint summaryUsed in complaint record, sales and contract fairness
BBB serving Greater Iowa, Quad Cities, and Siouxland Region
Urbandale Iowa BBB file (not accredited, rating A+): 1 complaint in the last 3 years (11/30/2023, answered: the company removed the early termination fee and $35 collections fee), 0 in the last 12 months. The complaint alleges a door-to-door rep said the subscription could be canceled and omitted a large cancellation fee.9
November 2, 2026 · Complaint summaryUsed in complaint record
BBB of Minnesota and North Dakota
Bloomington/Eden Prairie Minnesota BBB file (not accredited, rating C-): 1 complaint in the last 3 years and 0 in the last 12 months; BBB gives the C- reason as failure to respond to 1 complaint. The complaint text is not published, so its content is unknown.25, 26
Keep reading
- Greenix Pest Control review#44 of 164 in the West
- Spidexx Pest Control & Termite review#56 of 164 in the West
- Is Greenix Pest Control legit?Licenses, BBB record and legal history
- Is Spidexx Pest Control & Termite legit?Licenses, BBB record and legal history
- The Pacific Northwest pest control rankingsThe full rankings, with every factor score
- How we review companiesThe five factors, their weights and what we count
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