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Rove Pest Control vs. Spidexx Pest Control & Termite

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Editor · Research and verification: Handshake Research Desk

Rove Pest Control ranks #9 of 164 and Spidexx Pest Control & Termite ranks #56 of 164 in the West, with Handshake Scores of 8.7 and 7.9 out of 10. Both have locations on file in Minnesota. Spidexx Pest Control & Termite also has locations in California, Iowa, Louisiana, Nebraska and Nevada.

This comparison sets their verified records side by side: the five scored factors, review platforms, BBB, contract terms, licensing and legal record. It draws no conclusion beyond the scores. The small numbers link to each fact’s source, and each company’s full review has the rest.

At a glance

#9 of 164 in the West

Rove Pest Control8.7/10

Handshake Score · Provisional. #9 of 164 in the West

#56 of 164 in the West

Spidexx Pest Control & Termite7.9/10

Handshake Score. #56 of 164 in the West

Rove Pest Control and Spidexx Pest Control & Termite at a glance
Rove Pest ControlSpidexx Pest Control & Termite
Rank#9 of 164 in the West#56 of 164 in the West
ConfidenceLowMedium
Provisional scoreYesNo
Door-to-door salesYes10, 11, 12Yes8, 9, 10, 11
OwnershipPE-backedParent: Greenix Pest Control (Greenix Holdings LLC), acquired by Gridiron Capital in July 20253, 5, 6, 7, +2Independent3, 4, 6, 7
HeadquartersOakdale, Minnesota3, 4Urbandale, Iowa3
States on fileMinnesota6 locationsCalifornia, Iowa, Louisiana, Minnesota, Nebraska and Nevada6 locations
Record verifiedOctober 27, 2026October 27, 2026

Our research

How they score

The Handshake Score is a weighted average of five factors, each scored from 0 to 10 from verified records. The percentage beside each factor is its weight. Each score links to the deductions behind it on the company’s review.

Handshake Score factors: Rove Pest Control and Spidexx Pest Control & Termite
Rove Pest ControlSpidexx Pest Control & Termite
Customer satisfaction 35%9.59.2
Rove Pest Control scores higher on customer satisfaction (9.5 vs. 9.2).
Complaint record 10%10.08.5
Rove Pest Control scores higher on complaint record (10.0 vs. 8.5).
Sales and contract fairness 15%N/A7.0
Spidexx Pest Control & Termite scores 7.0 on sales and contract fairness; Rove Pest Control isn’t scored on it.
Licensing and compliance 15%10.010.0
Tied on licensing and compliance (10.0 each).
Legal and regulatory record 15%10.010.0
Tied on legal and regulatory record (10.0 each).
Handshake Score8.7/107.9/10
Rove Pest Control has the higher Handshake Score (8.7 vs. 7.9).

Rove Pest Control had no usable inputs for sales and contract fairness, so that factor was left out of its score and its remaining weights were scaled up to 100%.

Workplace

We rate how companies treat employees from employee-review sites and wage-and-hour records. A workplace score is computed and carries 10% of the Handshake Score when there are at least 20 employee reviews on file (otherwise excluded and remaining weights renormalized).

Workplace scores: Rove Pest Control and Spidexx Pest Control & Termite
Rove Pest ControlSpidexx Pest Control & Termite
Workplace scoreN/AN/A
Neither company has a workplace score.

Review platforms

Google figures cover each company’s western US listings; the average is weighted by each listing’s review count. Ratings and counts are as each site showed them on the date retrieved.

Google reviews: Rove Pest Control and Spidexx Pest Control & Termite
Rove Pest ControlSpidexx Pest Control & Termite
Google listings in the West66
Google reviews7,0666,886
Google average4.94.8

Rove Pest Control 9 review profiles

Review profiles recorded for Rove Pest Control
Platform and scopeRatingReviewsSource
GoogleSt Paul, Minnesota4.9/51,988View
GoogleMinneapolis, Minnesota4.9/51,378View
GoogleOakdale, Minnesota4.8/51,338View
GoogleLakeville, Minnesota4.9/51,047View
GoogleMinnesota3.5/515View
BBBMinnesota headquarters file1.0/53View
Yelpcompany-wide brand page2.3/5159View
NextdoorBrooklyn Park, Minnesota page——View
GoogleRochester, Minnesota4.9/51,300View

Spidexx Pest Control & Termite 11 review profiles

Review profiles recorded for Spidexx Pest Control & Termite
Platform and scopeRatingReviewsSource
GoogleBloomington, Minnesota4.7/51,937View
GoogleUrbandale, Iowa4.8/51,471View
GoogleRohnert Park, California4.9/5838View
GoogleNew Orleans, Louisiana4.9/5919View
GoogleLa Vista, Nebraska4.8/5644View
GoogleReno, Nevada4.8/51,077View
BBBUrbandale, Iowa BBB file1.57/57View
BBBTampa, Florida BBB file3.0/52View
YelpUrbandale, Iowa—2423
YelpEden Prairie, Minnesota——24
BBBBloomington / Eden Prairie, Minnesota BBB file1.0/55View

Better Business Bureau

Rove Pest Control. Its BBB profile shows an A+ grade and 1 complaint in the last three years.

Spidexx Pest Control & Termite. Its BBB profile shows an A+ grade and 2 complaints in the last three years across its BBB files.

BBB records: Rove Pest Control and Spidexx Pest Control & Termite
Rove Pest ControlSpidexx Pest Control & Termite
BBB gradeA+2, 23, 24, 25A+5, 7, 25
AccreditedNoNo
Complaints, last 3 years12, across 2 BBB files
BBB customer reviews1.0/5 average from 3 reviews1.57/5 average from 7 reviews
Profile scopeBBB of Minnesota and North Dakota file “Rove Pest Control” (file 0704-96081971, Woodbury Minnesota PO Box; file opened 7/1/2007; alternate name Rove Pest Control of Minnesota Inc). Boilerplate says the profile covers the headquarters and corporate-owned locations, but the file’s Information and Alerts page lists a service area of 57 Twin Cities zip codes, all Minnesota, and BBB’s search page shows only Minnesota addresses on this file (the Woodbury PO box and 1043 Grand Ave #344, Saint Paul). Rove’s other markets have their own BBB files: Novi, Michigan (0372-90031440, BBB Eastern Michigan) and Edmond, Oklahoma (0995-90027292, Better Business Bureau Oklahoma; its Visit Website link points to rovepestcontrol.com). Neither was read for complaints or reviews, and neither is part of this file.Not recorded
RetrievedOctober 29, 2026November 2, 2026
Profiles

Contract terms

Terms as recorded from the linked sources.

Rove Pest Control 4 terms

  • Company guarantee: if a customer is dissatisfied between regularly scheduled treatments, Rove returns at no charge.13

  • Company BBB reply refers to a “service agreement” (a separate agreement not published on the website) that provides additional service at no extra charge between regularly scheduled services. No minimum term, renewal, cancellation or arbitration term is stated.14

  • No contract term, cancellation fee, auto-renewal or arbitration language is published on rovepestcontrol.com (residential, commercial, FAQ and careers pages read). Customers describe quarterly visits billed monthly on auto pay (customer reports, BBB).10

  • A BBB reviewer on the Minnesota file (John C, 12/30/2024) says Rove charged a $200 fee when they canceled, which they attribute to a discount offered at signup and say was not explained when they signed up. No company reply is shown to this review.10

Spidexx Pest Control & Termite 10 terms

  • Company-published California service terms (Spidexx Pest Control CA Inc.): after the initial 12-month period the agreement stays in effect until canceled in writing with 30 days notice (continues until the customer cancels; written notice, not phone-only).12

  • Company-published California terms: canceling before the end of the 12-month period forfeits all coupons and discounts; “applicable termination fees” are mentioned for delinquent accounts but no amount is stated.12

  • Company-published California terms: mandatory AAA arbitration and a class/collective action waiver in the service agreement.12

  • Company terms page (spidexx.com/terms-conditions, headed “Notice To Owner / Tenant”, with the pesticide list, liability and late-payment terms of the pest-control service agreement; not website-use terms): mandatory arbitration under AAA Commercial Arbitration Rules for claims “relating to this agreement”. The page says nothing about term length, renewal or cancellation; those are in the signed agreement, which is not published outside California.13

  • Company-stated (BBB reply, Urbandale Iowa file, 11/30/2023): the contract has a cancellation fee; on 12/01/2023 the company removed the early termination fee and a $35 collections fee for this customer. No standard amount is stated by the company.9

  • Customer report (BBB complaint 11/30/2023, Urbandale Iowa file, first-hand): “year long contract” at $50/month; told on canceling that a $229 cancellation fee was owed.9

  • Company website refers to a separate signed service agreement (“as outlined in your service agreement”, “subject to the scope and terms of the service agreement”), which is not published outside California.14

  • Customer report (BBB review 08/23/2024, first-hand, Urbandale Iowa file): reps explained fees poorly; the initial fee was charged again within the first month; canceling is “another fee” (no amount).8

  • Company website terms: late payment 2% per month after 30 days; $35 returned-check fee.13

  • Out-of-region context (Tampa Florida BBB file, outside the 24 states): two 2024 complaints cite a $229 cancellation or early-termination fee, and the company’s 05/20/2024 reply says the agreement emailed after the sale outlines the early termination fee.15

Licensing and registrations

Status and expiry dates are shown exactly as the issuing agency’s record showed them on the date retrieved.

Rove Pest Control 1 record (Minnesota 1)

Licenses and registrations for Rove Pest Control
StateAuthority and typeNumberStatusExpiresSource
MinnesotaMinnesota Department of Agriculture (MDA), Pesticide & Fertilizer ManagementStructural Pest Control Company License20191493Current (MDA detail page: license period 01/01/2026 to 12/31/2026; initial date 01/17/2018)December 31, 202626, 27, 28, +4

Spidexx Pest Control & Termite 14 records (Minnesota 2, Iowa 5, Nevada 2, California 2, Louisiana 2, Nebraska 1)

Licenses and registrations for Spidexx Pest Control & Termite
StateAuthority and typeNumberStatusExpiresSource
MinnesotaMinnesota Department of Agriculture (MDA), Pesticide & Fertilizer ManagementStructural Pest Control Company: SPIDEXX PEST CONTROL IA LLC, 8904 Wentworth Ave S, Bloomington (Hennepin)20215357Current (expiration date in the future; MDA lookup shows no status word)December 31, 202627, 28
IowaIowa Department of Agriculture and Land Stewardship (IDALS), Pesticide BureauCommercial applicator company license: SPIDEXX PEST CONTROL, Urbandale (Polk County)08841-001Current (expiration date in the future; lookup shows no status word)December 31, 202629
IowaIowa Department of Agriculture and Land Stewardship (IDALS), Pesticide BureauCommercial applicator company license: Spidexx Pest Control IA, LLC, La Vista (Out of State - 00)11438-001Current (expiration date in the future)December 31, 202629
IowaIowa Department of Agriculture and Land Stewardship (IDALS), Pesticide BureauCommercial applicator company license: Spidexx Pest Control IA, LLC, Bloomington (Out of State - 00)11657-001Current (expiration date in the future)December 31, 202729
IowaIowa Secretary of State, Business Entities SearchForeign LLC (Utah): SPIDEXX PEST CONTROL IA, LLC; registered agent Taylor Spaulding, 3321 109th St, Urbandale; principal office St. George, Utah556096ActiveNot shown2
IowaIowa Secretary of State, Business Entities SearchForeign LLC (Utah): SPIDEXX PEST CONTROL IA LLC (earlier registration, filed 3/31/2016; principal office Twin Falls, Idaho)520285InactiveNot shown2
NevadaNevada Department of Agriculture, Pest Control SectionPest control business (company number 7166, “SPIDEXX PEST CONTROL”); 12 licensed individuals listed under it7166Listed in NDA 2026 Licensed Operators report (dated September 2, 2026); licenses expire December 31, 2026December 31, 202630
CaliforniaStructural Pest Control Board (SPCB), Department of Consumer AffairsCompany Registration (Pest & Termite Control): Spidexx Pest Control Ca Inc, 5625 State Farm Dr Unit 34, Rohnert Park (Sonoma)PR 9288ActiveNot shown31
CaliforniaCalifornia Department of Pesticide Regulation (DPR), business license listDPR Businesses.csv record, type code PCM (code not defined in the file): SPIDEXX PEST CONTROL CA INC, county of operation Sonoma; mailing address 782 S River Rd Unit 85, St. George, Utah47767Issued/renewed 9/15/2026December 31, 202732
LouisianaLouisiana Department of Agriculture and Forestry (LDAF), Structural Pest Control CommissionStructural Place of Business Permit: H2S2 Holding, LLC DBA Spidexx Pest Control, 5440 Mounes St. Suite 114, New Orleans (Orleans)004KA9Active (on the list revised April 20, 2026)June 30, 202633
LouisianaLouisiana Secretary of State, Commercial DivisionH2S2 HOLDINGS, LLC (Utah LLC qualified in LA 10/18/2023); trade name SPIDEXX PEST CONTROL registered 10/18/2023 (expires 10/18/2033)45638729QActive; Annual Report Status In Good Standing; last report filed 10/8/2026Not shown6, 34
NebraskaNebraska Department of Agriculture (NDA), Pesticide ProgramIndividual commercial applicator licenses only (no company license for ground pest control)Not shownNot looked up (no applicator names tied to the La Vista branch)Not shownsee record
MinnesotaMinnesota Secretary of State, Business FilingsForeign LLC (Utah): Spidexx Pest Control IA, LLC (original filing 2/19/2020 as Spidexx Pest Control LLC); manager Coleman Spaulding; principal executive office 8904 Wentworth Ave S, Bloomington1143205100025Active / In Good StandingNot shown35
NevadaNevada Secretary of State, ORION Business Entity SearchForeign LLC (Utah): Spidexx Pest Control FL, LLC (the only “Spidexx” entity ORION returned); registered in Nevada 09/22/2022; managing members Coleman Spaulding, Taylor Spaulding and Jonathan HobbsNV20222576541ActiveNot shown36

Only resolved government actions count toward the legal and regulatory score. Pending lawsuits, allegations and private matters are listed but not scored. Summaries are our researchers’ wording of the source; allegations are allegations, not findings.

Rove Pest Control 1 record

Legal and regulatory score: 10.0/10. Records counted in it: none.

  • October 29, 2026 · Complaint summaryUsed in complaint record

    BBB (Minnesota headquarters file, service area: Greater Twin Cities Metro Area, 57 Minnesota zip codes)

    BBB of Minnesota and North Dakota file for Rove Pest Control (opened 7/1/2007; not accredited; rating A+): 1 complaint in the last 3 years, 0 in the last 12 months. The one complaint (04/17/2024, Service or Repair Issues, Answered) alleges a long-time customer was charged for quarterly services where the technician did not treat or fill bait stations; the company replied twice that the account carried a standing note not to fill bait stations (a pet-safety request from December 2017) and offered a free follow-up. The complainant rejected the response. No pattern-of-complaints alert on the Information and Alerts page.14, 23

Spidexx Pest Control & Termite 2 records

Legal and regulatory score: 10.0/10. Records counted in it: none.

  • November 2, 2026 · Complaint summaryUsed in complaint record, sales and contract fairness

    BBB serving Greater Iowa, Quad Cities, and Siouxland Region

    Urbandale Iowa BBB file (not accredited, rating A+): 1 complaint in the last 3 years (11/30/2023, answered: the company removed the early termination fee and $35 collections fee), 0 in the last 12 months. The complaint alleges a door-to-door rep said the subscription could be canceled and omitted a large cancellation fee.9

  • November 2, 2026 · Complaint summaryUsed in complaint record

    BBB of Minnesota and North Dakota

    Bloomington/Eden Prairie Minnesota BBB file (not accredited, rating C-): 1 complaint in the last 3 years and 0 in the last 12 months; BBB gives the C- reason as failure to respond to 1 complaint. The complaint text is not published, so its content is unknown.25, 26

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