Rove Pest Control vs. Valor Pest Solutions

Rove Pest Control ranks #9 of 164 and Valor Pest Solutions ranks #70 of 164 in the West, with Handshake Scores of 8.7 and 7.8 out of 10. Both have locations on file in Minnesota.
This comparison sets their verified records side by side: the five scored factors, review platforms, BBB, contract terms, licensing and legal record. It draws no conclusion beyond the scores. The small numbers link to each fact’s source, and each company’s full review has the rest.
At a glance
#70 of 164 in the West
Valor Pest Solutions7.8/10Handshake Score · Provisional. #70 of 164 in the West
| Rove Pest Control | Valor Pest Solutions | |
|---|---|---|
| Rank | #9 of 164 in the West | #70 of 164 in the West |
| Confidence | Low | Low |
| Provisional score | Yes | Yes |
| Door-to-door sales | Yes10, 11, 12 | N/A5, 6 |
| Ownership | PE-backedParent: Greenix Pest Control (Greenix Holdings LLC), acquired by Gridiron Capital in July 20253, 5, 6, 7, +2 | Independent2, 3, 4 |
| Headquarters | Oakdale, Minnesota3, 4 | Eden Prairie, Minnesota2 |
| States on file | Minnesota6 locations | Minnesota6 locations |
| Record verified | October 27, 2026 | October 27, 2026 |
Our research
How they score
The Handshake Score is a weighted average of five factors, each scored from 0 to 10 from verified records. The percentage beside each factor is its weight. Each score links to the deductions behind it on the company’s review.
| Rove Pest Control | Valor Pest Solutions | |
|---|---|---|
| Customer satisfaction 35% | 9.5 | 9.6 |
| Valor Pest Solutions scores higher on customer satisfaction (9.6 vs. 9.5). | ||
| Complaint record 10% | 10.0 | 10.0 |
| Tied on complaint record (10.0 each). | ||
| Sales and contract fairness 15% | N/A | 6.5 |
| Valor Pest Solutions scores 6.5 on sales and contract fairness; Rove Pest Control isn’t scored on it. | ||
| Licensing and compliance 15% | 10.0 | 10.0 |
| Tied on licensing and compliance (10.0 each). | ||
| Legal and regulatory record 15% | 10.0 | 10.0 |
| Tied on legal and regulatory record (10.0 each). | ||
| Handshake Score | 8.7/10 | 7.8/10 |
| Rove Pest Control has the higher Handshake Score (8.7 vs. 7.8). | ||
Rove Pest Control had no usable inputs for sales and contract fairness, so that factor was left out of its score and its remaining weights were scaled up to 100%.
Workplace
We rate how companies treat employees from employee-review sites and wage-and-hour records. A workplace score is computed and carries 10% of the Handshake Score when there are at least 20 employee reviews on file (otherwise excluded and remaining weights renormalized).
| Rove Pest Control | Valor Pest Solutions | |
|---|---|---|
| Workplace score | N/A | N/A |
| Neither company has a workplace score. | ||
Review platforms
Google figures cover each company’s western US listings; the average is weighted by each listing’s review count. Ratings and counts are as each site showed them on the date retrieved.
| Rove Pest Control | Valor Pest Solutions | |
|---|---|---|
| Google listings in the West | 6 | 5 |
| Google reviews | 7,066 | 3,147 |
| Google average | 4.9 | 4.9 |
Rove Pest Control 9 review profiles
| Platform and scope | Rating | Reviews | Source |
|---|---|---|---|
| GoogleSt Paul, Minnesota | 4.9/5 | 1,988 | View |
| GoogleMinneapolis, Minnesota | 4.9/5 | 1,378 | View |
| GoogleOakdale, Minnesota | 4.8/5 | 1,338 | View |
| GoogleLakeville, Minnesota | 4.9/5 | 1,047 | View |
| GoogleMinnesota | 3.5/5 | 15 | View |
| BBBMinnesota headquarters file | 1.0/5 | 3 | View |
| Yelpcompany-wide brand page | 2.3/5 | 159 | View |
| NextdoorBrooklyn Park, Minnesota page | — | — | View |
| GoogleRochester, Minnesota | 4.9/5 | 1,300 | View |
Valor Pest Solutions 10 review profiles
| Platform and scope | Rating | Reviews | Source |
|---|---|---|---|
| GoogleMinneapolis, Minnesota | 4.9/5 | 964 | View |
| GoogleSt Paul, Minnesota | 4.9/5 | 860 | View |
| GoogleEden Prairie, Minnesota | 4.9/5 | 847 | View |
| GoogleWoodbury, Minnesota | 4.9/5 | 373 | View |
| GoogleSt Cloud, Minnesota | 5.0/5 | 103 | View |
| AngiEden Prairie, Minnesota | 4.9/5 | 7 | View |
| HomeAdvisorEden Prairie, Minnesota | 4.9/5 | 4 | View |
| BBBEden Prairie, Minnesota | 1.0/5 | 1 | View |
| YelpMinnesota | 3.6/5 | 10 | View |
| FacebookEden Prairie, Minnesota page | — | 28 | View |
Better Business Bureau
Rove Pest Control. Its BBB profile shows an A+ grade and 1 complaint in the last three years.
Valor Pest Solutions. Its BBB profile shows an A grade and 2 complaints in the last three years.
| Rove Pest Control | Valor Pest Solutions | |
|---|---|---|
| BBB grade | A+2, 23, 24, 25 | A2 |
| Accredited | No | Yes, since 7/15/2022 |
| Complaints, last 3 years | 1 | 2 |
| BBB customer reviews | 1.0/5 average from 3 reviews | 1.0/5 average from 1 review |
| Profile scope | BBB of Minnesota and North Dakota file “Rove Pest Control” (file 0704-96081971, Woodbury Minnesota PO Box; file opened 7/1/2007; alternate name Rove Pest Control of Minnesota Inc). Boilerplate says the profile covers the headquarters and corporate-owned locations, but the file’s Information and Alerts page lists a service area of 57 Twin Cities zip codes, all Minnesota, and BBB’s search page shows only Minnesota addresses on this file (the Woodbury PO box and 1043 Grand Ave #344, Saint Paul). Rove’s other markets have their own BBB files: Novi, Michigan (0372-90031440, BBB Eastern Michigan) and Edmond, Oklahoma (0995-90027292, Better Business Bureau Oklahoma; its Visit Website link points to rovepestcontrol.com). Neither was read for complaints or reviews, and neither is part of this file. | Eden Prairie headquarters file; BBB says it covers the headquarters and corporate-owned locations (all Minnesota). |
| Retrieved | October 29, 2026 | October 28, 2026 |
| Profiles |
Contract terms
Terms as recorded from the linked sources.
Rove Pest Control 4 terms
Company guarantee: if a customer is dissatisfied between regularly scheduled treatments, Rove returns at no charge.13
Company BBB reply refers to a “service agreement” (a separate agreement not published on the website) that provides additional service at no extra charge between regularly scheduled services. No minimum term, renewal, cancellation or arbitration term is stated.14
No contract term, cancellation fee, auto-renewal or arbitration language is published on rovepestcontrol.com (residential, commercial, FAQ and careers pages read). Customers describe quarterly visits billed monthly on auto pay (customer reports, BBB).10
A BBB reviewer on the Minnesota file (John C, 12/30/2024) says Rove charged a $200 fee when they canceled, which they attribute to a discount offered at signup and say was not explained when they signed up. No company reply is shown to this review.10
Valor Pest Solutions 4 terms
Company site advertises “quarterly protection, without long-term contracts” (a marketing claim; no contract terms are published).7
Company site homepage plan cards list prices from $69/mo (General, Rodent) up to $99/mo (Mosquito/Vector+); no term, renewal, cancellation or arbitration text is published on the site, FAQ or privacy page (the /terms-of-service and /terms-and-conditions URLs return the homepage).7
In its reply to a BBB complaint (05/15/2025) the company says the customer’s wife “chose to proceed with our annual service plan” and that it holds a signed agreement and recorded calls in which the terms, “including our cancellation policy”, were explained. The company describes the plan it sold as annual; the agreement itself is not published, so its renewal, cancellation-channel, fee and dispute terms are unknown.5
A BBB reviewer (1 star, 04/19/2024) says the signed agreement carried a $200 cancellation fee and an unmentioned $100 processing fee. One customer report; not a company statement.8
Licensing and registrations
Status and expiry dates are shown exactly as the issuing agency’s record showed them on the date retrieved.
Rove Pest Control 1 record (Minnesota 1)
| State | Authority and type | Number | Status | Expires | Source |
|---|---|---|---|---|---|
| Minnesota | Minnesota Department of Agriculture (MDA), Pesticide & Fertilizer ManagementStructural Pest Control Company License | 20191493 | Current (MDA detail page: license period 01/01/2026 to 12/31/2026; initial date 01/17/2018) | December 31, 2026 | 26, 27, 28, +4 |
Valor Pest Solutions 3 records (Minnesota 3)
| State | Authority and type | Number | Status | Expires | Source |
|---|---|---|---|---|---|
| Minnesota | Minnesota Department of Agriculture (MDA), Pesticide & Fertilizer ManagementSTRUCTURAL PEST CONTROL COMPANY | 20225546 | License period 01/21/2026 to 12/31/2026 (initial date 04/26/2021); the MDA lookup shows a license period and no status field, so “current” is read from the period | December 31, 2026 | 19, 20 |
| Minnesota | Minnesota Department of Agriculture (MDA), Pesticide & Fertilizer ManagementSTRUCTURAL PEST CONTROL APPLICATOR (employee licenses) | Not shown | Active (each EXPIRES December 31, 2026) | December 31, 2026 | 21 |
| Minnesota | Minnesota Secretary of State, Business Filings OnlineBusiness registry: Limited Liability Company (Foreign), home jurisdiction Utah | 1230728800024 | Active / In Good Standing | Renewal due 12/31/2026 | 22 |
Legal and regulatory record
Only resolved government actions count toward the legal and regulatory score. Pending lawsuits, allegations and private matters are listed but not scored. Summaries are our researchers’ wording of the source; allegations are allegations, not findings.
Rove Pest Control 1 record
Legal and regulatory score: 10.0/10. Records counted in it: none.
October 29, 2026 · Complaint summaryUsed in complaint record
BBB (Minnesota headquarters file, service area: Greater Twin Cities Metro Area, 57 Minnesota zip codes)
BBB of Minnesota and North Dakota file for Rove Pest Control (opened 7/1/2007; not accredited; rating A+): 1 complaint in the last 3 years, 0 in the last 12 months. The one complaint (04/17/2024, Service or Repair Issues, Answered) alleges a long-time customer was charged for quarterly services where the technician did not treat or fill bait stations; the company replied twice that the account carried a standing note not to fill bait stations (a pet-safety request from December 2017) and offered a free follow-up. The complainant rejected the response. No pattern-of-complaints alert on the Information and Alerts page.14, 23
Valor Pest Solutions 2 records
Legal and regulatory score: 10.0/10. Records counted in it: none.
October 28, 2026 · Complaint summaryUsed in complaint record
Minnesota
BBB: 2 complaints in the last 3 years, 1 in the last 12 months; one complaint is displayed. No Minnesota Attorney General action, MDA enforcement, FTC action or lawsuit was found (the AG and MDA publish no searchable complaint or enforcement data; see gaps).5
May 5, 2025 · Complaint summaryUsed in complaint record, sales and contract fairness
Minnesota
BBB complaint (Product Issues, status Resolved): customer says the company pressured an emotional household into a year-long mouse plan with no infestation found and did not remove exterior traps after cancellation. The company answered on 05/15/2025, citing a signed agreement and recorded calls. Allegation only; no regulator finding.5
Keep reading
- Rove Pest Control review#9 of 164 in the West
- Valor Pest Solutions review#70 of 164 in the West
- Is Rove Pest Control legit?Licenses, BBB record and legal history
- Is Valor Pest Solutions legit?Licenses, BBB record and legal history
- The Pacific Northwest pest control rankingsThe full rankings, with every factor score
- How we review companiesThe five factors, their weights and what we count
