Fox Pest Control vs. Spidexx Pest Control & Termite
Fox Pest Control ranks #53 of 164 and Spidexx Pest Control & Termite ranks #56 of 164 in the West, both with a Handshake Score of 7.9 out of 10. Both have locations on file in Iowa, Louisiana and Nevada. Fox Pest Control also has locations in Washington, Oregon, Idaho, Kansas, South Dakota and Texas, and Spidexx Pest Control & Termite in California, Minnesota and Nebraska.
This comparison sets their verified records side by side: the five scored factors, review platforms, BBB, contract terms, licensing and legal record. It draws no conclusion beyond the scores. The small numbers link to each fact’s source, and each company’s full review has the rest.
At a glance
| Fox Pest Control | Spidexx Pest Control & Termite | |
|---|---|---|
| Rank | #53 of 164 in the West | #56 of 164 in the West |
| Confidence | Medium | Medium |
| Provisional score | No | No |
| Door-to-door sales | Yes2, 6, 7, 8, +7 | Yes8, 9, 10, 11 |
| Ownership | SubsidiaryParent: Rollins, Inc. (NYSE: ROL), acquired April 2023 through its HomeTeam Pest Defense brand2, 4 | Independent3, 4, 6, 7 |
| Headquarters | Logan, Utah2 | Urbandale, Iowa3 |
| States on file | Washington, Oregon, Idaho, Iowa, Kansas, Louisiana, Nevada, South Dakota and Texas20 locations | California, Iowa, Louisiana, Minnesota, Nebraska and Nevada6 locations |
| Record verified | October 27, 2026 | October 27, 2026 |
Our research
How they score
The Handshake Score is a weighted average of five factors, each scored from 0 to 10 from verified records. The percentage beside each factor is its weight. Each score links to the deductions behind it on the company’s review.
| Fox Pest Control | Spidexx Pest Control & Termite | |
|---|---|---|
| Customer satisfaction 35% | 8.4 | 9.2 |
| Spidexx Pest Control & Termite scores higher on customer satisfaction (9.2 vs. 8.4). | ||
| Complaint record 10% | 7.0 | 8.5 |
| Spidexx Pest Control & Termite scores higher on complaint record (8.5 vs. 7.0). | ||
| Sales and contract fairness 15% | 4.0 | 7.0 |
| Spidexx Pest Control & Termite scores higher on sales and contract fairness (7.0 vs. 4.0). | ||
| Licensing and compliance 15% | 10.0 | 10.0 |
| Tied on licensing and compliance (10.0 each). | ||
| Legal and regulatory record 15% | 10.0 | 10.0 |
| Tied on legal and regulatory record (10.0 each). | ||
| Handshake Score | 7.9/10 | 7.9/10 |
| Fox Pest Control and Spidexx Pest Control & Termite have the same Handshake Score (7.9); Fox Pest Control is listed first in the rankings (#53 of 164 and #56 of 164 in the West). | ||
Workplace
We rate how companies treat employees from employee-review sites and wage-and-hour records. A workplace score is computed and carries 10% of the Handshake Score when there are at least 20 employee reviews on file (otherwise excluded and remaining weights renormalized).
| Fox Pest Control | Spidexx Pest Control & Termite | |
|---|---|---|
| Workplace score | 6.0 | N/A |
| Fox Pest Control has a workplace score of 6.0; Spidexx Pest Control & Termite isn’t rated. | ||
Review platforms
Google figures cover each company’s western US listings; the average is weighted by each listing’s review count. Ratings and counts are as each site showed them on the date retrieved.
| Fox Pest Control | Spidexx Pest Control & Termite | |
|---|---|---|
| Google listings in the West | 20 | 6 |
| Google reviews | 19,886 | 6,886 |
| Google average | 4.7 | 4.8 |
Fox Pest Control 23 review profiles
| Platform and scope | Rating | Reviews | Source |
|---|---|---|---|
| GooglePharr, Texas | 4.7/5 | 1,975 | View |
| GoogleCorpus Christi, Texas | 4.7/5 | 1,832 | View |
| GoogleLubbock, Texas | 4.8/5 | 1,530 | View |
| GoogleMidland, Texas | 4.8/5 | 1,513 | View |
| GoogleSouthlake, Texas | 4.8/5 | 990 | View |
| GoogleOdessa, Texas | 4.8/5 | 888 | View |
| GoogleBrownsville, Texas | 4.7/5 | 79 | View |
| GoogleBaton Rouge, Louisiana | 4.8/5 | 3,213 | View |
| GoogleMandeville, Louisiana | 4.9/5 | 1,400 | View |
| GoogleScott, Louisiana | 4.8/5 | 1,302 | View |
| GoogleIowa City, Iowa | 4.5/5 | 896 | View |
| GoogleDavenport, Iowa | 4.7/5 | 341 | View |
| GoogleAnkeny, Iowa | 4.5/5 | 284 | View |
| GoogleSioux Falls, South Dakota | 4.7/5 | 685 | View |
| BBBcompany-wide | 3.69/5 | 553 | View |
| Trustpilotcompany-wide | 2.6/5 | 4 | View |
| GoogleKennewick, Washington | 4.7/5 | 832 | View |
| GoogleSpokane Valley, Washington | 4.6/5 | 513 | View |
| GoogleEugene, Oregon | 4.3/5 | 362 | View |
| GoogleIdaho | 4.8/5 | 43 | View |
| GooglePark City, Kansas | 4.5/5 | 253 | View |
| GoogleSparks, Nevada | 4.5/5 | 955 | View |
| Googlenational: all US Google listings of the Fox Pest Control brand, used only as the complaint base | 4.74/5 | 83,640 | see record |
Spidexx Pest Control & Termite 11 review profiles
| Platform and scope | Rating | Reviews | Source |
|---|---|---|---|
| GoogleBloomington, Minnesota | 4.7/5 | 1,937 | View |
| GoogleUrbandale, Iowa | 4.8/5 | 1,471 | View |
| GoogleRohnert Park, California | 4.9/5 | 838 | View |
| GoogleNew Orleans, Louisiana | 4.9/5 | 919 | View |
| GoogleLa Vista, Nebraska | 4.8/5 | 644 | View |
| GoogleReno, Nevada | 4.8/5 | 1,077 | View |
| BBBUrbandale, Iowa BBB file | 1.57/5 | 7 | View |
| BBBTampa, Florida BBB file | 3.0/5 | 2 | View |
| YelpUrbandale, Iowa | — | 24 | 23 |
| YelpEden Prairie, Minnesota | — | — | 24 |
| BBBBloomington / Eden Prairie, Minnesota BBB file | 1.0/5 | 5 | View |
Better Business Bureau
Fox Pest Control. Its company-wide BBB profile shows an A+ grade and 263 complaints in the last three years.
Spidexx Pest Control & Termite. Its BBB profile shows an A+ grade and 2 complaints in the last three years across its BBB files.
| Fox Pest Control | Spidexx Pest Control & Termite | |
|---|---|---|
| BBB grade | A+17, 40, 41, 42 | A+5, 7, 25 |
| Accredited | Yes, since 5/26/2021 | No |
| Complaints, last 3 years | 263, company-wide | 2, across 2 BBB files |
| BBB customer reviews | 3.69/5 average from 553 reviews | 1.57/5 average from 7 reviews |
| Profile scope | HQ profile, Logan, Utah; “includes complaints for Fox Pest Control HQ’s headquarters and its corporate-owned locations” (national). The Texas, Louisiana, Iowa and South Dakota branch profiles (Lubbock, Midland, Odessa, Brownsville, Corpus Christi, Pharr, Southlake, Baton Rouge, Scott, Mandeville, Davenport, Iowa City, Sioux Falls) each show the same HQ totals (263 / 107) on their complaint tabs, so no state-scoped complaint counts exist. | Not recorded |
| Retrieved | October 27, 2026 | November 2, 2026 |
| Profiles |
Contract terms
Terms as recorded from the linked sources.
Fox Pest Control 13 terms
Company: the Home Protection Plan is year-round coverage with quarterly treatments and monthly billing.5
Company: the customer signs the agreement at the first appointment.5
Company guarantee: free targeted re-treatments between visits; if three targeted treatments fail, the last monthly fee is refunded.16
Company (BBB response, 09/28/2026): an early termination fee is assessed under the signed service agreement when a customer cancels before the end of the agreed service term.4
Company (BBB response, 09/03/2026): states a $250 early termination fee on one account, which it waived.17
Company (BBB response, 09/01/2026): one door-to-door customer’s Service Agreement ran 24 months although he had been told 12; Fox closed the account without the fee.17
Customer (BBB complaint, 07/10/2026) reports being signed to a 12-month contract after asking for three months, and being quoted a $300 cancellation fee. Fox’s response (07/15/2026) apologizes for “the miscommunication regarding the expected duration of service” and says her understanding “differed from the agreement on file”; it does not state the agreement’s length.18
Customer (BBB complaint, 06/30/2026) quotes the agreement: cancel by midnight of the 3rd business day, otherwise repay the signing discount plus a $300 early termination fee. The complainant describes the plan both as an “18 month program” and as “$67.00 per month for 1 year program”.18
Customer (BBB complaint, 09/17/2026, door-to-door sale) says she was told she was locked into a 24-month contract with a $300 early termination fee.4
Customer (BBB complaint, 07/22/2026) reports a 30-day notice requirement to avoid a $250 cancellation fee at the end of a 1-year contract, and being told a manager phone call was required to close the account.19
Iowa City Google reviewer reports a 2-year contract, continued charges after the term ended, and being told twice to speak to a manager to cancel.10
Website Terms of Use include binding AAA arbitration of “any controversies, claims, counterclaims or other disputes between you and us” and a class/representative-action waiver. The Terms govern access to and use of the Fox website, define “You” as a user of the Site and say they “apply only to the Website and the associated products and services we offer”; they do not mention the residential service agreement, which is not published.20
Free inspection and estimate with no obligation to buy; price depends on home size.5
Spidexx Pest Control & Termite 10 terms
Company-published California service terms (Spidexx Pest Control CA Inc.): after the initial 12-month period the agreement stays in effect until canceled in writing with 30 days notice (continues until the customer cancels; written notice, not phone-only).12
Company-published California terms: canceling before the end of the 12-month period forfeits all coupons and discounts; “applicable termination fees” are mentioned for delinquent accounts but no amount is stated.12
Company-published California terms: mandatory AAA arbitration and a class/collective action waiver in the service agreement.12
Company terms page (spidexx.com/terms-conditions, headed “Notice To Owner / Tenant”, with the pesticide list, liability and late-payment terms of the pest-control service agreement; not website-use terms): mandatory arbitration under AAA Commercial Arbitration Rules for claims “relating to this agreement”. The page says nothing about term length, renewal or cancellation; those are in the signed agreement, which is not published outside California.13
Company-stated (BBB reply, Urbandale Iowa file, 11/30/2023): the contract has a cancellation fee; on 12/01/2023 the company removed the early termination fee and a $35 collections fee for this customer. No standard amount is stated by the company.9
Customer report (BBB complaint 11/30/2023, Urbandale Iowa file, first-hand): “year long contract” at $50/month; told on canceling that a $229 cancellation fee was owed.9
Company website refers to a separate signed service agreement (“as outlined in your service agreement”, “subject to the scope and terms of the service agreement”), which is not published outside California.14
Customer report (BBB review 08/23/2024, first-hand, Urbandale Iowa file): reps explained fees poorly; the initial fee was charged again within the first month; canceling is “another fee” (no amount).8
Company website terms: late payment 2% per month after 30 days; $35 returned-check fee.13
Out-of-region context (Tampa Florida BBB file, outside the 24 states): two 2024 complaints cite a $229 cancellation or early-termination fee, and the company’s 05/20/2024 reply says the agreement emailed after the sale outlines the early termination fee.15
Licensing and registrations
Status and expiry dates are shown exactly as the issuing agency’s record showed them on the date retrieved.
Fox Pest Control 18 records (Texas 7, Louisiana 4, Iowa 5, South Dakota 2)
| State | Authority and type | Number | Status | Expires | Source |
|---|---|---|---|---|---|
| Texas | Texas Department of AgricultureCommercial business license | 0874467 | Active (listed in TDA’s current-licenses report) | 01/31/2027 | 43 |
| Texas | Texas Department of AgricultureCommercial business license | 0617449 | Active (listed in TDA’s current-licenses report) | 04/30/2027 | 43 |
| Texas | Texas Department of AgricultureCommercial business license | 0661650 | Active (listed in TDA’s current-licenses report) | 11/30/2026 | 43 |
| Texas | Texas Department of AgricultureCommercial business license | 0838205 | Active (listed in TDA’s current-licenses report) | 12/31/2026 | 43 |
| Texas | Texas Department of AgricultureCommercial business license | 0849132 | Active (listed in TDA’s current-licenses report) | 01/31/2027 | 43 |
| Texas | Texas Department of AgricultureEnforcement report check | Not shown | No Fox entity or Fox license number (0874467, 0617449, 0661650, 0838205, 0849132) appears in TDA’s current Structural Pest Control Enforcement Report. | Not shown | 44 |
| Louisiana | Louisiana Department of Agriculture and ForestryPlace of Business Permit | 00203C | Active | 6/30/2026 | 45 |
| Louisiana | Louisiana Department of Agriculture and ForestryPlace of Business Permit | 00203D | Active | 6/30/2026 | 45 |
| Louisiana | Louisiana Department of Agriculture and ForestryPlace of Business Permit | 00203F | Active | 6/30/2026 | 45 |
| Iowa | Iowa Department of Agriculture and Land StewardshipCommercial applicator company license | 10907-001 | Listed; expiration December 31, 2026 (current) | December 31, 2026 | 46 |
| Iowa | Iowa Department of Agriculture and Land StewardshipCommercial applicator company license | 11412-001 | Listed; expiration December 31, 2026 (current) | December 31, 2026 | 46 |
| Iowa | Iowa Department of Agriculture and Land StewardshipCommercial applicator company license | 11249-001 | Listed; expiration December 31, 2026 (current) | December 31, 2026 | 46 |
| Iowa | Iowa Department of Agriculture and Land StewardshipCompany license lookup (Davenport branch) | Not shown | No company license found for the Davenport branch: no Fox/FDS record with a Davenport, Moline, Bettendorf or Rock Island address in the IDALS lookup (searched by company name “Fox”, “Fox Pest”, “FDS”, “Quad” and by city). | Not shown | 46 |
| South Dakota | South Dakota Department of Agriculture and Natural ResourcesIndividual commercial applicator licenses (South Dakota does not license pest-control companies) | Not shown | 25 applicator records list company “Fox Pest Control”; 22 show an applicator license number, most expiring Mar 31 2027 or Mar 31 2028. | Not shown | 47 |
| Texas | Texas Comptroller of Public Accounts (franchise tax permit holders, open data)Business registration | SOS file 0801555474 (Fox Pest Control LLC); 0801674190 (Fox Pest Control - McAllen Texas, LLC.); 0803859185 (Fox Pest Control - DFW NW) | All three: SOS status code A, right to transact business A | Not shown | 48 |
| Louisiana | Louisiana Secretary of StateBusiness registration (foreign LLC) | 43322961Q | Active; Annual Report Status: In Good Standing; last report filed 12/17/2025 | Not shown | 49 |
| Iowa | Iowa Secretary of StateBusiness registration (fictitious names) | 784697; 849233; 816084 | Active (three “Fox Pest Control” fictitious names held by FDS - Iowa City Iowa, LLC, FDS - Des Moines, Iowa LLC and FDS - Sioux Falls, South Dakota LLC) | Not shown | 50 |
| South Dakota | South Dakota Secretary of StateBusiness registration (DBA) | UB292284; UB292285 | Active DBAs “Fox Pest Control - Sioux Falls, SD” and “Fox Pest Control”, filed 01/31/2025 | Not shown | 51 |
Spidexx Pest Control & Termite 14 records (Minnesota 2, Iowa 5, Nevada 2, California 2, Louisiana 2, Nebraska 1)
| State | Authority and type | Number | Status | Expires | Source |
|---|---|---|---|---|---|
| Minnesota | Minnesota Department of Agriculture (MDA), Pesticide & Fertilizer ManagementStructural Pest Control Company: SPIDEXX PEST CONTROL IA LLC, 8904 Wentworth Ave S, Bloomington (Hennepin) | 20215357 | Current (expiration date in the future; MDA lookup shows no status word) | December 31, 2026 | 27, 28 |
| Iowa | Iowa Department of Agriculture and Land Stewardship (IDALS), Pesticide BureauCommercial applicator company license: SPIDEXX PEST CONTROL, Urbandale (Polk County) | 08841-001 | Current (expiration date in the future; lookup shows no status word) | December 31, 2026 | 29 |
| Iowa | Iowa Department of Agriculture and Land Stewardship (IDALS), Pesticide BureauCommercial applicator company license: Spidexx Pest Control IA, LLC, La Vista (Out of State - 00) | 11438-001 | Current (expiration date in the future) | December 31, 2026 | 29 |
| Iowa | Iowa Department of Agriculture and Land Stewardship (IDALS), Pesticide BureauCommercial applicator company license: Spidexx Pest Control IA, LLC, Bloomington (Out of State - 00) | 11657-001 | Current (expiration date in the future) | December 31, 2027 | 29 |
| Iowa | Iowa Secretary of State, Business Entities SearchForeign LLC (Utah): SPIDEXX PEST CONTROL IA, LLC; registered agent Taylor Spaulding, 3321 109th St, Urbandale; principal office St. George, Utah | 556096 | Active | Not shown | 2 |
| Iowa | Iowa Secretary of State, Business Entities SearchForeign LLC (Utah): SPIDEXX PEST CONTROL IA LLC (earlier registration, filed 3/31/2016; principal office Twin Falls, Idaho) | 520285 | Inactive | Not shown | 2 |
| Nevada | Nevada Department of Agriculture, Pest Control SectionPest control business (company number 7166, “SPIDEXX PEST CONTROL”); 12 licensed individuals listed under it | 7166 | Listed in NDA 2026 Licensed Operators report (dated September 2, 2026); licenses expire December 31, 2026 | December 31, 2026 | 30 |
| California | Structural Pest Control Board (SPCB), Department of Consumer AffairsCompany Registration (Pest & Termite Control): Spidexx Pest Control Ca Inc, 5625 State Farm Dr Unit 34, Rohnert Park (Sonoma) | PR 9288 | Active | Not shown | 31 |
| California | California Department of Pesticide Regulation (DPR), business license listDPR Businesses.csv record, type code PCM (code not defined in the file): SPIDEXX PEST CONTROL CA INC, county of operation Sonoma; mailing address 782 S River Rd Unit 85, St. George, Utah | 47767 | Issued/renewed 9/15/2026 | December 31, 2027 | 32 |
| Louisiana | Louisiana Department of Agriculture and Forestry (LDAF), Structural Pest Control CommissionStructural Place of Business Permit: H2S2 Holding, LLC DBA Spidexx Pest Control, 5440 Mounes St. Suite 114, New Orleans (Orleans) | 004KA9 | Active (on the list revised April 20, 2026) | June 30, 2026 | 33 |
| Louisiana | Louisiana Secretary of State, Commercial DivisionH2S2 HOLDINGS, LLC (Utah LLC qualified in LA 10/18/2023); trade name SPIDEXX PEST CONTROL registered 10/18/2023 (expires 10/18/2033) | 45638729Q | Active; Annual Report Status In Good Standing; last report filed 10/8/2026 | Not shown | 6, 34 |
| Nebraska | Nebraska Department of Agriculture (NDA), Pesticide ProgramIndividual commercial applicator licenses only (no company license for ground pest control) | Not shown | Not looked up (no applicator names tied to the La Vista branch) | Not shown | see record |
| Minnesota | Minnesota Secretary of State, Business FilingsForeign LLC (Utah): Spidexx Pest Control IA, LLC (original filing 2/19/2020 as Spidexx Pest Control LLC); manager Coleman Spaulding; principal executive office 8904 Wentworth Ave S, Bloomington | 1143205100025 | Active / In Good Standing | Not shown | 35 |
| Nevada | Nevada Secretary of State, ORION Business Entity SearchForeign LLC (Utah): Spidexx Pest Control FL, LLC (the only “Spidexx” entity ORION returned); registered in Nevada 09/22/2022; managing members Coleman Spaulding, Taylor Spaulding and Jonathan Hobbs | NV20222576541 | Active | Not shown | 36 |
Legal and regulatory record
Only resolved government actions count toward the legal and regulatory score. Pending lawsuits, allegations and private matters are listed but not scored. Summaries are our researchers’ wording of the source; allegations are allegations, not findings.
Fox Pest Control 3 records
Legal and regulatory score: 10.0/10. Records counted in it: none.
October 27, 2026 · Complaint summaryUsed in complaint record
company-wide (BBB Mountain West & Pacific Southwest)
BBB HQ profile (covers HQ and corporate-owned locations nationally): 263 complaints in the last 3 years, 107 in the last 12 months. Of the 60 most recent complaints displayed (pages 1–6, re-read October 27, 2026), 32 were marked Answered and 28 Resolved; none showed as unanswered.4
July 10, 2025 · PermitShown only
Volga, South Dakota
City of Volga, South Dakota posted that Fox Pest Control reps from Sioux Falls had obtained city permits to sell door to door.7
May 5, 2025 · PermitShown only
Harrisburg, South Dakota
City of Harrisburg, South Dakota posted that Fox Pest Control held a peddler’s license and was selling pest control.8
Spidexx Pest Control & Termite 2 records
Legal and regulatory score: 10.0/10. Records counted in it: none.
November 2, 2026 · Complaint summaryUsed in complaint record, sales and contract fairness
BBB serving Greater Iowa, Quad Cities, and Siouxland Region
Urbandale Iowa BBB file (not accredited, rating A+): 1 complaint in the last 3 years (11/30/2023, answered: the company removed the early termination fee and $35 collections fee), 0 in the last 12 months. The complaint alleges a door-to-door rep said the subscription could be canceled and omitted a large cancellation fee.9
November 2, 2026 · Complaint summaryUsed in complaint record
BBB of Minnesota and North Dakota
Bloomington/Eden Prairie Minnesota BBB file (not accredited, rating C-): 1 complaint in the last 3 years and 0 in the last 12 months; BBB gives the C- reason as failure to respond to 1 complaint. The complaint text is not published, so its content is unknown.25, 26
Keep reading
- Fox Pest Control review#53 of 164 in the West
- Spidexx Pest Control & Termite review#56 of 164 in the West
- Is Fox Pest Control legit?Licenses, BBB record and legal history
- Is Spidexx Pest Control & Termite legit?Licenses, BBB record and legal history
- The Pacific Northwest pest control rankingsThe full rankings, with every factor score
- How we review companiesThe five factors, their weights and what we count
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