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Pfitzer Pest Control vs. Fox Pest Control

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Editor · Research and verification: Handshake Research Desk

Pfitzer Pest Control ranks #20 of 164 and Fox Pest Control ranks #53 of 164 in the West, with Handshake Scores of 8.5 and 7.9 out of 10. Both have locations on file in South Dakota. Pfitzer Pest Control also has locations in Wyoming, and Fox Pest Control in Washington, Oregon, Idaho, Iowa, Kansas, Louisiana, Nevada and Texas.

This comparison sets their verified records side by side: the five scored factors, review platforms, BBB, contract terms, licensing and legal record. It draws no conclusion beyond the scores. The small numbers link to each fact’s source, and each company’s full review has the rest.

At a glance

#20 of 164 in the West

Pfitzer Pest Control8.5/10

Handshake Score · Provisional. #20 of 164 in the West

#53 of 164 in the West

Fox Pest Control7.9/10

Handshake Score. #53 of 164 in the West

Pfitzer Pest Control and Fox Pest Control at a glance
Pfitzer Pest ControlFox Pest Control
Rank#20 of 164 in the West#53 of 164 in the West
ConfidenceLowMedium
Provisional scoreYesNo
Door-to-door salesN/Asee recordYes2, 6, 7, 8, +7
OwnershipIndependent4SubsidiaryParent: Rollins, Inc. (NYSE: ROL), acquired April 2023 through its HomeTeam Pest Defense brand2, 4
HeadquartersMobridge, South Dakota3Logan, Utah2
States on fileSouth Dakota and Wyoming8 locationsWashington, Oregon, Idaho, Iowa, Kansas, Louisiana, Nevada, South Dakota and Texas20 locations
Record verifiedOctober 27, 2026October 27, 2026

Our research

How they score

The Handshake Score is a weighted average of five factors, each scored from 0 to 10 from verified records. The percentage beside each factor is its weight. Each score links to the deductions behind it on the company’s review.

Handshake Score factors: Pfitzer Pest Control and Fox Pest Control
Pfitzer Pest ControlFox Pest Control
Customer satisfaction 35%10.08.4
Pfitzer Pest Control scores higher on customer satisfaction (10.0 vs. 8.4).
Complaint record 10%N/A7.0
Fox Pest Control scores 7.0 on complaint record; Pfitzer Pest Control isn’t scored on it.
Sales and contract fairness 15%N/A4.0
Fox Pest Control scores 4.0 on sales and contract fairness; Pfitzer Pest Control isn’t scored on it.
Licensing and compliance 15%10.010.0
Tied on licensing and compliance (10.0 each).
Legal and regulatory record 15%10.010.0
Tied on legal and regulatory record (10.0 each).
Handshake Score8.5/107.9/10
Pfitzer Pest Control has the higher Handshake Score (8.5 vs. 7.9).

Pfitzer Pest Control had no usable inputs for complaint record and sales and contract fairness, so those factors were left out of its score and its remaining weights were scaled up to 100%.

Workplace

We rate how companies treat employees from employee-review sites and wage-and-hour records. A workplace score is computed and carries 10% of the Handshake Score when there are at least 20 employee reviews on file (otherwise excluded and remaining weights renormalized).

Workplace scores: Pfitzer Pest Control and Fox Pest Control
Pfitzer Pest ControlFox Pest Control
Workplace scoreN/A6.0
Fox Pest Control has a workplace score of 6.0; Pfitzer Pest Control isn’t rated.

Review platforms

Google figures cover each company’s western US listings; the average is weighted by each listing’s review count. Ratings and counts are as each site showed them on the date retrieved.

Google reviews: Pfitzer Pest Control and Fox Pest Control
Pfitzer Pest ControlFox Pest Control
Google listings in the West720
Google reviews1,37419,886
Google average5.04.7

Pfitzer Pest Control 8 review profiles

Review profiles recorded for Pfitzer Pest Control
Platform and scopeRatingReviewsSource
GoogleWyoming5.0/5515View
GoogleWyoming5.0/576View
GoogleSouth Dakota5.0/5254View
GoogleSouth Dakota5.0/5214View
GoogleSouth Dakota5.0/5120View
GoogleSouth Dakota5.0/53View
GoogleSouth Dakota5.0/5192View
YelpSheridan, Wyoming—1View

Fox Pest Control 23 review profiles

Review profiles recorded for Fox Pest Control
Platform and scopeRatingReviewsSource
GooglePharr, Texas4.7/51,975View
GoogleCorpus Christi, Texas4.7/51,832View
GoogleLubbock, Texas4.8/51,530View
GoogleMidland, Texas4.8/51,513View
GoogleSouthlake, Texas4.8/5990View
GoogleOdessa, Texas4.8/5888View
GoogleBrownsville, Texas4.7/579View
GoogleBaton Rouge, Louisiana4.8/53,213View
GoogleMandeville, Louisiana4.9/51,400View
GoogleScott, Louisiana4.8/51,302View
GoogleIowa City, Iowa4.5/5896View
GoogleDavenport, Iowa4.7/5341View
GoogleAnkeny, Iowa4.5/5284View
GoogleSioux Falls, South Dakota4.7/5685View
BBBcompany-wide3.69/5553View
Trustpilotcompany-wide2.6/54View
GoogleKennewick, Washington4.7/5832View
GoogleSpokane Valley, Washington4.6/5513View
GoogleEugene, Oregon4.3/5362View
GoogleIdaho4.8/543View
GooglePark City, Kansas4.5/5253View
GoogleSparks, Nevada4.5/5955View
Googlenational: all US Google listings of the Fox Pest Control brand, used only as the complaint base4.74/583,640see record

Better Business Bureau

Pfitzer Pest Control. No BBB grade or complaint count is on file.

Fox Pest Control. Its company-wide BBB profile shows an A+ grade and 263 complaints in the last three years.

BBB records: Pfitzer Pest Control and Fox Pest Control
Pfitzer Pest ControlFox Pest Control
BBB gradeNot shown15, 16, 17A+17, 40, 41, 42
AccreditedNot shownYes, since 5/26/2021
Complaints, last 3 yearsNot shown263, company-wide
BBB customer reviewsNot shown3.69/5 average from 553 reviews
Profile scopeNot recordedHQ profile, Logan, Utah; “includes complaints for Fox Pest Control HQ’s headquarters and its corporate-owned locations” (national). The Texas, Louisiana, Iowa and South Dakota branch profiles (Lubbock, Midland, Odessa, Brownsville, Corpus Christi, Pharr, Southlake, Baton Rouge, Scott, Mandeville, Davenport, Iowa City, Sioux Falls) each show the same HQ totals (263 / 107) on their complaint tabs, so no state-scoped complaint counts exist.
RetrievedNovember 2, 2026October 27, 2026
ProfilesNone recorded

Contract terms

Terms as recorded from the linked sources.

Pfitzer Pest Control

No contract terms on record.

Fox Pest Control 13 terms

  • Company: the Home Protection Plan is year-round coverage with quarterly treatments and monthly billing.5

  • Company: the customer signs the agreement at the first appointment.5

  • Company guarantee: free targeted re-treatments between visits; if three targeted treatments fail, the last monthly fee is refunded.16

  • Company (BBB response, 09/28/2026): an early termination fee is assessed under the signed service agreement when a customer cancels before the end of the agreed service term.4

  • Company (BBB response, 09/03/2026): states a $250 early termination fee on one account, which it waived.17

  • Company (BBB response, 09/01/2026): one door-to-door customer’s Service Agreement ran 24 months although he had been told 12; Fox closed the account without the fee.17

  • Customer (BBB complaint, 07/10/2026) reports being signed to a 12-month contract after asking for three months, and being quoted a $300 cancellation fee. Fox’s response (07/15/2026) apologizes for “the miscommunication regarding the expected duration of service” and says her understanding “differed from the agreement on file”; it does not state the agreement’s length.18

  • Customer (BBB complaint, 06/30/2026) quotes the agreement: cancel by midnight of the 3rd business day, otherwise repay the signing discount plus a $300 early termination fee. The complainant describes the plan both as an “18 month program” and as “$67.00 per month for 1 year program”.18

  • Customer (BBB complaint, 09/17/2026, door-to-door sale) says she was told she was locked into a 24-month contract with a $300 early termination fee.4

  • Customer (BBB complaint, 07/22/2026) reports a 30-day notice requirement to avoid a $250 cancellation fee at the end of a 1-year contract, and being told a manager phone call was required to close the account.19

  • Iowa City Google reviewer reports a 2-year contract, continued charges after the term ended, and being told twice to speak to a manager to cancel.10

  • Website Terms of Use include binding AAA arbitration of “any controversies, claims, counterclaims or other disputes between you and us” and a class/representative-action waiver. The Terms govern access to and use of the Fox website, define “You” as a user of the Site and say they “apply only to the Website and the associated products and services we offer”; they do not mention the residential service agreement, which is not published.20

  • Free inspection and estimate with no obligation to buy; price depends on home size.5

Licensing and registrations

Status and expiry dates are shown exactly as the issuing agency’s record showed them on the date retrieved.

Pfitzer Pest Control 6 records (South Dakota 2, Wyoming 2, North Dakota 2)

Licenses and registrations for Pfitzer Pest Control
StateAuthority and typeNumberStatusExpiresSource
South DakotaSouth Dakota Department of Agriculture and Natural Resources (DANR), Pesticide Applicators and DealersCommercial applicator, individual license (South Dakota licenses individuals only; no company license exists). Licensee Garret Pfitzer, Glenham South Dakota, the company’s owner; categories G,4,8,128515Current (expires Mar 31 2027)March 31, 202718
South DakotaSouth Dakota Department of Agriculture and Natural Resources (DANR), Pesticide Applicators and DealersCompany roster (Company = “Pfitzer”): 21 applicator rows. 8 hold a current license (Frederick 19791, Lucklum 18636 [Huron area manager], G. Pfitzer 8515, T. Pfitzer 50935, Pfamatter 24621, Ostlie 22787, Sam 50374, Bauer 22862 [Clearmont Wyoming resident]); 11 rows show EXPIRED (former or lapsed staff) and 2 rows have no license numberNot shownBranches staffed by current licensed applicators; expired rows are individual technicians, not a company lapseNot shown18
WyomingWyoming Department of Agriculture (WDA), Pesticide ProgramCommercial applicator, individual license (Wyoming licenses individuals only; no company license). Alden Good, Ranchester, Sheridan County, category 907X. The lookup shows no employer; linked to the company by name and town: the company’s Sheridan page names “Alden Good” as Sheridan area manager and the Chamber lists the business at a Ranchester P.O. box50357Current (expires 1/31/2028)January 31, 202819
WyomingWyoming Department of Agriculture (WDA), Pesticide ProgramCommercial applicator, individual license, Teagan Pfitzer, Glenham South Dakota (“Out Of State”); categories 900, 901E, 903A, 903B, 903C, 903E, 907.G, 907H, 907I, 907J, 908G.101136Current (expires 03/31/2028)March 31, 202820
North Dakota—Commercial applicator certification, individual (North Dakota certifies individuals only; no company license). GARRET L PFITZER, Mobridge, county “OUT OF STATE” (matched to the owner by name and town)10036609Retired (certification expired); the company has no North Dakota officeNot shown21
North DakotaNorth Dakota Secretary of State (FirstStop business search)Business entity registration: PFITZER PEST CONTROL, LLC, Limited Liability Company - Business - Foreign, formed in South Dakota; principal address 12861 293RD AVE, GLENHAM, SD0000169181Inactive - Involuntary; Not Good Standing (AR and RA standing not good); inactive date 07/09/2020; AR due date 11/15/2019Not shown2

Fox Pest Control 18 records (Texas 7, Louisiana 4, Iowa 5, South Dakota 2)

Licenses and registrations for Fox Pest Control
StateAuthority and typeNumberStatusExpiresSource
TexasTexas Department of AgricultureCommercial business license0874467Active (listed in TDA’s current-licenses report)01/31/202743
TexasTexas Department of AgricultureCommercial business license0617449Active (listed in TDA’s current-licenses report)04/30/202743
TexasTexas Department of AgricultureCommercial business license0661650Active (listed in TDA’s current-licenses report)11/30/202643
TexasTexas Department of AgricultureCommercial business license0838205Active (listed in TDA’s current-licenses report)12/31/202643
TexasTexas Department of AgricultureCommercial business license0849132Active (listed in TDA’s current-licenses report)01/31/202743
TexasTexas Department of AgricultureEnforcement report checkNot shownNo Fox entity or Fox license number (0874467, 0617449, 0661650, 0838205, 0849132) appears in TDA’s current Structural Pest Control Enforcement Report.Not shown44
LouisianaLouisiana Department of Agriculture and ForestryPlace of Business Permit00203CActive6/30/202645
LouisianaLouisiana Department of Agriculture and ForestryPlace of Business Permit00203DActive6/30/202645
LouisianaLouisiana Department of Agriculture and ForestryPlace of Business Permit00203FActive6/30/202645
IowaIowa Department of Agriculture and Land StewardshipCommercial applicator company license10907-001Listed; expiration December 31, 2026 (current)December 31, 202646
IowaIowa Department of Agriculture and Land StewardshipCommercial applicator company license11412-001Listed; expiration December 31, 2026 (current)December 31, 202646
IowaIowa Department of Agriculture and Land StewardshipCommercial applicator company license11249-001Listed; expiration December 31, 2026 (current)December 31, 202646
IowaIowa Department of Agriculture and Land StewardshipCompany license lookup (Davenport branch)Not shownNo company license found for the Davenport branch: no Fox/FDS record with a Davenport, Moline, Bettendorf or Rock Island address in the IDALS lookup (searched by company name “Fox”, “Fox Pest”, “FDS”, “Quad” and by city).Not shown46
South DakotaSouth Dakota Department of Agriculture and Natural ResourcesIndividual commercial applicator licenses (South Dakota does not license pest-control companies)Not shown25 applicator records list company “Fox Pest Control”; 22 show an applicator license number, most expiring Mar 31 2027 or Mar 31 2028.Not shown47
TexasTexas Comptroller of Public Accounts (franchise tax permit holders, open data)Business registrationSOS file 0801555474 (Fox Pest Control LLC); 0801674190 (Fox Pest Control - McAllen Texas, LLC.); 0803859185 (Fox Pest Control - DFW NW)All three: SOS status code A, right to transact business ANot shown48
LouisianaLouisiana Secretary of StateBusiness registration (foreign LLC)43322961QActive; Annual Report Status: In Good Standing; last report filed 12/17/2025Not shown49
IowaIowa Secretary of StateBusiness registration (fictitious names)784697; 849233; 816084Active (three “Fox Pest Control” fictitious names held by FDS - Iowa City Iowa, LLC, FDS - Des Moines, Iowa LLC and FDS - Sioux Falls, South Dakota LLC)Not shown50
South DakotaSouth Dakota Secretary of StateBusiness registration (DBA)UB292284; UB292285Active DBAs “Fox Pest Control - Sioux Falls, SD” and “Fox Pest Control”, filed 01/31/2025Not shown51

Only resolved government actions count toward the legal and regulatory score. Pending lawsuits, allegations and private matters are listed but not scored. Summaries are our researchers’ wording of the source; allegations are allegations, not findings.

Pfitzer Pest Control

No legal or regulatory records on file.

Fox Pest Control 3 records

Legal and regulatory score: 10.0/10. Records counted in it: none.

  • October 27, 2026 · Complaint summaryUsed in complaint record

    company-wide (BBB Mountain West & Pacific Southwest)

    BBB HQ profile (covers HQ and corporate-owned locations nationally): 263 complaints in the last 3 years, 107 in the last 12 months. Of the 60 most recent complaints displayed (pages 1–6, re-read October 27, 2026), 32 were marked Answered and 28 Resolved; none showed as unanswered.4

  • July 10, 2025 · PermitShown only

    Volga, South Dakota

    City of Volga, South Dakota posted that Fox Pest Control reps from Sioux Falls had obtained city permits to sell door to door.7

  • May 5, 2025 · PermitShown only

    Harrisburg, South Dakota

    City of Harrisburg, South Dakota posted that Fox Pest Control held a peddler’s license and was selling pest control.8

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