Natura Pest Control (Nevada and Idaho) vs. Fox Pest Control
Natura Pest Control (Nevada and Idaho) ranks #15 of 164 and Fox Pest Control ranks #53 of 164 in the West, with Handshake Scores of 8.6 and 7.9 out of 10. Both have locations on file in Idaho and Nevada. Fox Pest Control also has locations in Washington, Oregon, Iowa, Kansas, Louisiana, South Dakota and Texas.
This comparison sets their verified records side by side: the five scored factors, review platforms, BBB, contract terms, licensing and legal record. It draws no conclusion beyond the scores. The small numbers link to each fact’s source, and each company’s full review has the rest.
At a glance
#15 of 164 in the West
Natura Pest Control (Nevada and Idaho)8.6/10Handshake Score. #15 of 164 in the West
| Natura Pest Control (Nevada and Idaho) | Fox Pest Control | |
|---|---|---|
| Rank | #15 of 164 in the West | #53 of 164 in the West |
| Confidence | Medium | Medium |
| Provisional score | No | No |
| Door-to-door sales | Partial8, 10, 3 | Yes2, 6, 7, 8, +7 |
| Ownership | Independent5, 6, 7, 8 | SubsidiaryParent: Rollins, Inc. (NYSE: ROL), acquired April 2023 through its HomeTeam Pest Defense brand2, 4 |
| Headquarters | Reno, Nevada3 | Logan, Utah2 |
| States on file | Idaho and Nevada5 locations | Washington, Oregon, Idaho, Iowa, Kansas, Louisiana, Nevada, South Dakota and Texas20 locations |
| Record verified | October 27, 2026 | October 27, 2026 |
Our research
How they score
The Handshake Score is a weighted average of five factors, each scored from 0 to 10 from verified records. The percentage beside each factor is its weight. Each score links to the deductions behind it on the company’s review.
| Natura Pest Control (Nevada and Idaho) | Fox Pest Control | |
|---|---|---|
| Customer satisfaction 35% | 9.8 | 8.4 |
| Natura Pest Control (Nevada and Idaho) scores higher on customer satisfaction (9.8 vs. 8.4). | ||
| Complaint record 10% | 8.5 | 7.0 |
| Natura Pest Control (Nevada and Idaho) scores higher on complaint record (8.5 vs. 7.0). | ||
| Sales and contract fairness 15% | N/A | 4.0 |
| Fox Pest Control scores 4.0 on sales and contract fairness; Natura Pest Control (Nevada and Idaho) isn’t scored on it. | ||
| Licensing and compliance 15% | 10.0 | 10.0 |
| Tied on licensing and compliance (10.0 each). | ||
| Legal and regulatory record 15% | 10.0 | 10.0 |
| Tied on legal and regulatory record (10.0 each). | ||
| Handshake Score | 8.6/10 | 7.9/10 |
| Natura Pest Control (Nevada and Idaho) has the higher Handshake Score (8.6 vs. 7.9). | ||
Natura Pest Control (Nevada and Idaho) had no usable inputs for sales and contract fairness, so that factor was left out of its score and its remaining weights were scaled up to 100%.
Workplace
We rate how companies treat employees from employee-review sites and wage-and-hour records. A workplace score is computed and carries 10% of the Handshake Score when there are at least 20 employee reviews on file (otherwise excluded and remaining weights renormalized).
| Natura Pest Control (Nevada and Idaho) | Fox Pest Control | |
|---|---|---|
| Workplace score | N/A | 6.0 |
| Fox Pest Control has a workplace score of 6.0; Natura Pest Control (Nevada and Idaho) isn’t rated. | ||
Review platforms
Google figures cover each company’s western US listings; the average is weighted by each listing’s review count. Ratings and counts are as each site showed them on the date retrieved.
| Natura Pest Control (Nevada and Idaho) | Fox Pest Control | |
|---|---|---|
| Google listings in the West | 4 | 20 |
| Google reviews | 5,328 | 19,886 |
| Google average | 4.9 | 4.7 |
Natura Pest Control (Nevada and Idaho) 7 review profiles
| Platform and scope | Rating | Reviews | Source |
|---|---|---|---|
| GoogleReno, Nevada | 4.9/5 | 2,334 | View |
| GoogleSparks, Nevada | 5.0/5 | 2,164 | View |
| GoogleMeridian, Idaho | 4.9/5 | 570 | View |
| GoogleBoise, Idaho | 5.0/5 | 260 | View |
| BBBReno, Nevada file | — | 0 | View |
| BBBMeridian, Idaho file | — | 0 | View |
| YelpReno, Nevada area | 4.3/5 | 111 | View |
Fox Pest Control 23 review profiles
| Platform and scope | Rating | Reviews | Source |
|---|---|---|---|
| GooglePharr, Texas | 4.7/5 | 1,975 | View |
| GoogleCorpus Christi, Texas | 4.7/5 | 1,832 | View |
| GoogleLubbock, Texas | 4.8/5 | 1,530 | View |
| GoogleMidland, Texas | 4.8/5 | 1,513 | View |
| GoogleSouthlake, Texas | 4.8/5 | 990 | View |
| GoogleOdessa, Texas | 4.8/5 | 888 | View |
| GoogleBrownsville, Texas | 4.7/5 | 79 | View |
| GoogleBaton Rouge, Louisiana | 4.8/5 | 3,213 | View |
| GoogleMandeville, Louisiana | 4.9/5 | 1,400 | View |
| GoogleScott, Louisiana | 4.8/5 | 1,302 | View |
| GoogleIowa City, Iowa | 4.5/5 | 896 | View |
| GoogleDavenport, Iowa | 4.7/5 | 341 | View |
| GoogleAnkeny, Iowa | 4.5/5 | 284 | View |
| GoogleSioux Falls, South Dakota | 4.7/5 | 685 | View |
| BBBcompany-wide | 3.69/5 | 553 | View |
| Trustpilotcompany-wide | 2.6/5 | 4 | View |
| GoogleKennewick, Washington | 4.7/5 | 832 | View |
| GoogleSpokane Valley, Washington | 4.6/5 | 513 | View |
| GoogleEugene, Oregon | 4.3/5 | 362 | View |
| GoogleIdaho | 4.8/5 | 43 | View |
| GooglePark City, Kansas | 4.5/5 | 253 | View |
| GoogleSparks, Nevada | 4.5/5 | 955 | View |
| Googlenational: all US Google listings of the Fox Pest Control brand, used only as the complaint base | 4.74/5 | 83,640 | see record |
Better Business Bureau
Natura Pest Control (Nevada and Idaho). Its BBB profile shows an A+ grade and 1 complaint in the last three years.
Fox Pest Control. Its company-wide BBB profile shows an A+ grade and 263 complaints in the last three years.
| Natura Pest Control (Nevada and Idaho) | Fox Pest Control | |
|---|---|---|
| BBB grade | A+6, 7, 21 | A+17, 40, 41, 42 |
| Accredited | No | Yes, since 5/26/2021 |
| Complaints, last 3 years | 1 | 263, company-wide |
| BBB customer reviews | No reviews | 3.69/5 average from 553 reviews |
| Profile scope | Reno, Nevada file; Local BBB: BBB, Mountain West & Pacific Southwest; address 5955 Equity Ave, Reno, Nevada 89502 (BBB’s spelling; the office is 5595 Equity Ave); alternate name Natura Pest Services, LLC | HQ profile, Logan, Utah; “includes complaints for Fox Pest Control HQ’s headquarters and its corporate-owned locations” (national). The Texas, Louisiana, Iowa and South Dakota branch profiles (Lubbock, Midland, Odessa, Brownsville, Corpus Christi, Pharr, Southlake, Baton Rouge, Scott, Mandeville, Davenport, Iowa City, Sioux Falls) each show the same HQ totals (263 / 107) on their complaint tabs, so no state-scoped complaint counts exist. |
| Retrieved | October 28, 2026 | October 27, 2026 |
| Profiles |
Contract terms
Terms as recorded from the linked sources.
Natura Pest Control (Nevada and Idaho) 4 terms
Website offer: initial treatment for $99, ‘regularly $378’ (over 70% off the initial service).11
Five year-round ‘365’ plans (Essential: four-season general pest; Plus: general pest + rodents or garden; Complete: general pest + rodents and garden; Rodents; Garden), each with a ‘Pest Free Guarantee’ and 48-hour service response. No term length, renewal, cancellation or fee terms are stated.9
Pest-Free Guarantee: additional treatments at no extra charge if pests return between scheduled visits.9
Customer report (BBB Meridian, Idaho complaint of 03/01/2026, unanswered): a $150 promotional sign-up fee and $60 per month; about $700 paid over about a year for three services; says service frequency and the promotional discount were misrepresented at enrollment. Customer report, not company terms.12
Fox Pest Control 13 terms
Company: the Home Protection Plan is year-round coverage with quarterly treatments and monthly billing.5
Company: the customer signs the agreement at the first appointment.5
Company guarantee: free targeted re-treatments between visits; if three targeted treatments fail, the last monthly fee is refunded.16
Company (BBB response, 09/28/2026): an early termination fee is assessed under the signed service agreement when a customer cancels before the end of the agreed service term.4
Company (BBB response, 09/03/2026): states a $250 early termination fee on one account, which it waived.17
Company (BBB response, 09/01/2026): one door-to-door customer’s Service Agreement ran 24 months although he had been told 12; Fox closed the account without the fee.17
Customer (BBB complaint, 07/10/2026) reports being signed to a 12-month contract after asking for three months, and being quoted a $300 cancellation fee. Fox’s response (07/15/2026) apologizes for “the miscommunication regarding the expected duration of service” and says her understanding “differed from the agreement on file”; it does not state the agreement’s length.18
Customer (BBB complaint, 06/30/2026) quotes the agreement: cancel by midnight of the 3rd business day, otherwise repay the signing discount plus a $300 early termination fee. The complainant describes the plan both as an “18 month program” and as “$67.00 per month for 1 year program”.18
Customer (BBB complaint, 09/17/2026, door-to-door sale) says she was told she was locked into a 24-month contract with a $300 early termination fee.4
Customer (BBB complaint, 07/22/2026) reports a 30-day notice requirement to avoid a $250 cancellation fee at the end of a 1-year contract, and being told a manager phone call was required to close the account.19
Iowa City Google reviewer reports a 2-year contract, continued charges after the term ended, and being told twice to speak to a manager to cancel.10
Website Terms of Use include binding AAA arbitration of “any controversies, claims, counterclaims or other disputes between you and us” and a class/representative-action waiver. The Terms govern access to and use of the Fox website, define “You” as a user of the Site and say they “apply only to the Website and the associated products and services we offer”; they do not mention the residential service agreement, which is not published.20
Free inspection and estimate with no obligation to buy; price depends on home size.5
Licensing and registrations
Status and expiry dates are shown exactly as the issuing agency’s record showed them on the date retrieved.
Natura Pest Control (Nevada and Idaho) 6 records (Nevada 2, Idaho 4)
| State | Authority and type | Number | Status | Expires | Source |
|---|---|---|---|---|---|
| Nevada | Nevada Department of Agriculture, Pest Control Section (Plant Industry - Pest Control Program licensed operator report)Pest Control Business License (company license number 7017, ‘NATURA PEST SERVICES’); 11 licensed individuals listed under it | 7017 | Listed on the 2026 Licensed Operators report (report dated September 2, 2026) | 12/31/2026 | 22 |
| Nevada | Nevada Secretary of State (ORION business entity search)Business registration: Domestic Limited Liability Company (86), entity no. E0067722017-8; registered agent Glen A Burress | NV20171092136 | Active | Not shown | 2 |
| Idaho | Idaho State Department of Agriculture (ISDA) Pesticide Applicator LicensingProfessional (individual applicator licenses only) | Not shown | Not verified: ISDA issues no company pesticide license; lookup is by person only | Not shown | 23 |
| Idaho | Idaho Secretary of State (SOSbiz business search)Business registration: Natura Home Services LLC, Limited Liability Company (D); registered agent Greg Young | 5507869 | Active-Existing, Good Standing | Not shown | 24, 25 |
| Idaho | Idaho Secretary of State (SOSbiz assumed business names)Assumed Business Name ‘Natura Pest Control’ | 5987420 | Active-Current, Good Standing | Not shown | 26 |
| Idaho | Idaho Secretary of State (SOSbiz assumed business names)Assumed Business Name ‘Natura Pest Services’ | 5163527 | Active-Current, Good Standing | Not shown | 27 |
Fox Pest Control 18 records (Texas 7, Louisiana 4, Iowa 5, South Dakota 2)
| State | Authority and type | Number | Status | Expires | Source |
|---|---|---|---|---|---|
| Texas | Texas Department of AgricultureCommercial business license | 0874467 | Active (listed in TDA’s current-licenses report) | 01/31/2027 | 43 |
| Texas | Texas Department of AgricultureCommercial business license | 0617449 | Active (listed in TDA’s current-licenses report) | 04/30/2027 | 43 |
| Texas | Texas Department of AgricultureCommercial business license | 0661650 | Active (listed in TDA’s current-licenses report) | 11/30/2026 | 43 |
| Texas | Texas Department of AgricultureCommercial business license | 0838205 | Active (listed in TDA’s current-licenses report) | 12/31/2026 | 43 |
| Texas | Texas Department of AgricultureCommercial business license | 0849132 | Active (listed in TDA’s current-licenses report) | 01/31/2027 | 43 |
| Texas | Texas Department of AgricultureEnforcement report check | Not shown | No Fox entity or Fox license number (0874467, 0617449, 0661650, 0838205, 0849132) appears in TDA’s current Structural Pest Control Enforcement Report. | Not shown | 44 |
| Louisiana | Louisiana Department of Agriculture and ForestryPlace of Business Permit | 00203C | Active | 6/30/2026 | 45 |
| Louisiana | Louisiana Department of Agriculture and ForestryPlace of Business Permit | 00203D | Active | 6/30/2026 | 45 |
| Louisiana | Louisiana Department of Agriculture and ForestryPlace of Business Permit | 00203F | Active | 6/30/2026 | 45 |
| Iowa | Iowa Department of Agriculture and Land StewardshipCommercial applicator company license | 10907-001 | Listed; expiration December 31, 2026 (current) | December 31, 2026 | 46 |
| Iowa | Iowa Department of Agriculture and Land StewardshipCommercial applicator company license | 11412-001 | Listed; expiration December 31, 2026 (current) | December 31, 2026 | 46 |
| Iowa | Iowa Department of Agriculture and Land StewardshipCommercial applicator company license | 11249-001 | Listed; expiration December 31, 2026 (current) | December 31, 2026 | 46 |
| Iowa | Iowa Department of Agriculture and Land StewardshipCompany license lookup (Davenport branch) | Not shown | No company license found for the Davenport branch: no Fox/FDS record with a Davenport, Moline, Bettendorf or Rock Island address in the IDALS lookup (searched by company name “Fox”, “Fox Pest”, “FDS”, “Quad” and by city). | Not shown | 46 |
| South Dakota | South Dakota Department of Agriculture and Natural ResourcesIndividual commercial applicator licenses (South Dakota does not license pest-control companies) | Not shown | 25 applicator records list company “Fox Pest Control”; 22 show an applicator license number, most expiring Mar 31 2027 or Mar 31 2028. | Not shown | 47 |
| Texas | Texas Comptroller of Public Accounts (franchise tax permit holders, open data)Business registration | SOS file 0801555474 (Fox Pest Control LLC); 0801674190 (Fox Pest Control - McAllen Texas, LLC.); 0803859185 (Fox Pest Control - DFW NW) | All three: SOS status code A, right to transact business A | Not shown | 48 |
| Louisiana | Louisiana Secretary of StateBusiness registration (foreign LLC) | 43322961Q | Active; Annual Report Status: In Good Standing; last report filed 12/17/2025 | Not shown | 49 |
| Iowa | Iowa Secretary of StateBusiness registration (fictitious names) | 784697; 849233; 816084 | Active (three “Fox Pest Control” fictitious names held by FDS - Iowa City Iowa, LLC, FDS - Des Moines, Iowa LLC and FDS - Sioux Falls, South Dakota LLC) | Not shown | 50 |
| South Dakota | South Dakota Secretary of StateBusiness registration (DBA) | UB292284; UB292285 | Active DBAs “Fox Pest Control - Sioux Falls, SD” and “Fox Pest Control”, filed 01/31/2025 | Not shown | 51 |
Legal and regulatory record
Only resolved government actions count toward the legal and regulatory score. Pending lawsuits, allegations and private matters are listed but not scored. Summaries are our researchers’ wording of the source; allegations are allegations, not findings.
Natura Pest Control (Nevada and Idaho) 2 records
Legal and regulatory score: 10.0/10. Records counted in it: none.
March 1, 2026 · Complaint summaryUsed in complaint record
BBB Great West + Pacific (Meridian, Idaho file)
BBB complaint (Meridian, Idaho file), Product Issues, status Unanswered: customer paid a $150 promotional sign-up fee and $60/month, about $700 over roughly a year for three services, and says the service frequency and promotional discount were misrepresented at enrollment; asks for a partial refund and cancellation.12
October 20, 2025 · Complaint summaryShown only
BBB, Mountain West & Pacific Southwest (Reno, Nevada file)
BBB advertising review (not a government action): on 10/20/2025 BBB asked Natura Pest Control (Reno file) to substantiate, modify or discontinue broad environmental claims (‘eco-friendly’, ‘organic-based’) on its signage and website; as of 01/05/2026 BBB says the business had not done so. Not scored.6
Fox Pest Control 3 records
Legal and regulatory score: 10.0/10. Records counted in it: none.
October 27, 2026 · Complaint summaryUsed in complaint record
company-wide (BBB Mountain West & Pacific Southwest)
BBB HQ profile (covers HQ and corporate-owned locations nationally): 263 complaints in the last 3 years, 107 in the last 12 months. Of the 60 most recent complaints displayed (pages 1–6, re-read October 27, 2026), 32 were marked Answered and 28 Resolved; none showed as unanswered.4
July 10, 2025 · PermitShown only
Volga, South Dakota
City of Volga, South Dakota posted that Fox Pest Control reps from Sioux Falls had obtained city permits to sell door to door.7
May 5, 2025 · PermitShown only
Harrisburg, South Dakota
City of Harrisburg, South Dakota posted that Fox Pest Control held a peddler’s license and was selling pest control.8
Keep reading
- Natura Pest Control (Nevada and Idaho) review#15 of 164 in the West
- Fox Pest Control review#53 of 164 in the West
- Is Natura Pest Control (Nevada and Idaho) legit?Licenses, BBB record and legal history
- Is Fox Pest Control legit?Licenses, BBB record and legal history
- The Pacific Northwest pest control rankingsThe full rankings, with every factor score
- How we review companiesThe five factors, their weights and what we count
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