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ClearDefense Pest Control vs. Spidexx Pest Control & Termite

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Editor · Research and verification: Handshake Research Desk

ClearDefense Pest Control ranks #2 of 164 and Spidexx Pest Control & Termite ranks #56 of 164 in the West, with Handshake Scores of 9.3 and 7.9 out of 10. Both have locations on file in Louisiana. ClearDefense Pest Control also has locations in Arkansas, Missouri and Texas, and Spidexx Pest Control & Termite in California, Iowa, Minnesota, Nebraska and Nevada.

This comparison sets their verified records side by side: the five scored factors, review platforms, BBB, contract terms, licensing and legal record. It draws no conclusion beyond the scores. The small numbers link to each fact’s source, and each company’s full review has the rest.

At a glance

#2 of 164 in the West

ClearDefense Pest Control9.3/10

Handshake Score. #2 of 164 in the West

#56 of 164 in the West

Spidexx Pest Control & Termite7.9/10

Handshake Score. #56 of 164 in the West

ClearDefense Pest Control and Spidexx Pest Control & Termite at a glance
ClearDefense Pest ControlSpidexx Pest Control & Termite
Rank#2 of 164 in the West#56 of 164 in the West
ConfidenceHighMedium
Provisional scoreNoNo
Door-to-door salesYes9, 10, 11, 12, +3Yes8, 9, 10, 11
OwnershipPE-backedParent: Coalesce Capital (private equity; growth investment announced Sept. 28, 2026; founders and management retain a meaningful equity interest)4, 7, 8Independent3, 4, 6, 7
HeadquartersMatthews, North Carolina2Urbandale, Iowa3
States on fileArkansas, Louisiana, Missouri and Texas5 locationsCalifornia, Iowa, Louisiana, Minnesota, Nebraska and Nevada6 locations
Record verifiedOctober 27, 2026October 27, 2026

Our research

How they score

The Handshake Score is a weighted average of five factors, each scored from 0 to 10 from verified records. The percentage beside each factor is its weight. Each score links to the deductions behind it on the company’s review.

Handshake Score factors: ClearDefense Pest Control and Spidexx Pest Control & Termite
ClearDefense Pest ControlSpidexx Pest Control & Termite
Customer satisfaction 35%10.09.2
ClearDefense Pest Control scores higher on customer satisfaction (10.0 vs. 9.2).
Complaint record 10%10.08.5
ClearDefense Pest Control scores higher on complaint record (10.0 vs. 8.5).
Sales and contract fairness 15%9.07.0
ClearDefense Pest Control scores higher on sales and contract fairness (9.0 vs. 7.0).
Licensing and compliance 15%10.010.0
Tied on licensing and compliance (10.0 each).
Legal and regulatory record 15%10.010.0
Tied on legal and regulatory record (10.0 each).
Handshake Score9.3/107.9/10
ClearDefense Pest Control has the higher Handshake Score (9.3 vs. 7.9).

Workplace

We rate how companies treat employees from employee-review sites and wage-and-hour records. A workplace score is computed and carries 10% of the Handshake Score when there are at least 20 employee reviews on file (otherwise excluded and remaining weights renormalized).

Workplace scores: ClearDefense Pest Control and Spidexx Pest Control & Termite
ClearDefense Pest ControlSpidexx Pest Control & Termite
Workplace score7.7N/A
ClearDefense Pest Control has a workplace score of 7.7; Spidexx Pest Control & Termite isn’t rated.

Review platforms

Google figures cover each company’s western US listings; the average is weighted by each listing’s review count. Ratings and counts are as each site showed them on the date retrieved.

Google reviews: ClearDefense Pest Control and Spidexx Pest Control & Termite
ClearDefense Pest ControlSpidexx Pest Control & Termite
Google listings in the West56
Google reviews10,0526,886
Google average5.04.8

ClearDefense Pest Control 15 review profiles

Review profiles recorded for ClearDefense Pest Control
Platform and scopeRatingReviewsSource
GoogleAustin, Texas5.0/52,173View
GoogleAmarillo, Texas5.0/51View
GoogleKansas City, Missouri5.0/52,576View
GoogleBaton Rouge, Louisiana5.0/52,195View
GoogleLittle Rock, Arkansas5.0/53,107View
FacebookLittle Rock, Arkansas—449View
FacebookAustin, Texas—53View
FacebookBaton Rouge, Louisiana—603View
FacebookKansas City, Missouri—394View
ThumbtackAustin, Texas4.9/510View
BBBLittle Rock, Arkansas1.0/51View
BBBBaton Rouge, Louisiana1.0/51View
BBBAustin, Texas—0View
BBBKansas City, Missouri—0View
YelpAustin, Texas—38View

Spidexx Pest Control & Termite 11 review profiles

Review profiles recorded for Spidexx Pest Control & Termite
Platform and scopeRatingReviewsSource
GoogleBloomington, Minnesota4.7/51,937View
GoogleUrbandale, Iowa4.8/51,471View
GoogleRohnert Park, California4.9/5838View
GoogleNew Orleans, Louisiana4.9/5919View
GoogleLa Vista, Nebraska4.8/5644View
GoogleReno, Nevada4.8/51,077View
BBBUrbandale, Iowa BBB file1.57/57View
BBBTampa, Florida BBB file3.0/52View
YelpUrbandale, Iowa—2423
YelpEden Prairie, Minnesota——24
BBBBloomington / Eden Prairie, Minnesota BBB file1.0/55View

Better Business Bureau

ClearDefense Pest Control. Its BBB profiles show 0 complaints in the last three years; grades vary by branch.

Spidexx Pest Control & Termite. Its BBB profile shows an A+ grade and 2 complaints in the last three years across its BBB files.

BBB records: ClearDefense Pest Control and Spidexx Pest Control & Termite
ClearDefense Pest ControlSpidexx Pest Control & Termite
BBB gradeA+ (AR, MO, LA branch profiles); A- (TX)33, 41A+5, 7, 25
AccreditedNoNo
Complaints, last 3 years02, across 2 BBB files
BBB customer reviews1.0/5 average from 1 review1.57/5 average from 7 reviews
Profile scopeFour branch profiles, each covering one West branch: Austin Texas, Little Rock Arkansas, Kansas City Missouri, Baton Rouge Louisiana. BBB also has separate profiles for ClearDefense market LLCs outside the West (e.g. Raleigh B-, Richmond C, Charleston A); those are not included.Not recorded
RetrievedOctober 27, 2026November 2, 2026
Profiles

Contract terms

Terms as recorded from the linked sources.

ClearDefense Pest Control 8 terms

  • Company FAQ: cancellation fees, if any, depend on the customer’s service agreement; no fee amount is published.16

  • Company FAQ: whether a contract is required varies by location; no term length is published.16

  • Company FAQ: customers can cancel by phone, email or a website request to the local branch.16

  • Company FAQ: billing is set up on a recurring basis that aligns with the service plan; the FAQ recommends quarterly service for most homes.16

  • Company FAQ: free re-service between scheduled visits.16

  • Little Rock BBB reviewer (1 star, 11/10/2025) says she asked before signing whether she would be in a contract, was told she would not be, and later received a letter requiring her to pay out the contract.17

  • Website terms cover the website and SMS/email programs only; pest control services are governed by separate service agreements, which are not published. The web terms choose North Carolina law and courts and contain no arbitration clause.2

  • Website promotion: $50 off the first service for new customers.1

Spidexx Pest Control & Termite 10 terms

  • Company-published California service terms (Spidexx Pest Control CA Inc.): after the initial 12-month period the agreement stays in effect until canceled in writing with 30 days notice (continues until the customer cancels; written notice, not phone-only).12

  • Company-published California terms: canceling before the end of the 12-month period forfeits all coupons and discounts; “applicable termination fees” are mentioned for delinquent accounts but no amount is stated.12

  • Company-published California terms: mandatory AAA arbitration and a class/collective action waiver in the service agreement.12

  • Company terms page (spidexx.com/terms-conditions, headed “Notice To Owner / Tenant”, with the pesticide list, liability and late-payment terms of the pest-control service agreement; not website-use terms): mandatory arbitration under AAA Commercial Arbitration Rules for claims “relating to this agreement”. The page says nothing about term length, renewal or cancellation; those are in the signed agreement, which is not published outside California.13

  • Company-stated (BBB reply, Urbandale Iowa file, 11/30/2023): the contract has a cancellation fee; on 12/01/2023 the company removed the early termination fee and a $35 collections fee for this customer. No standard amount is stated by the company.9

  • Customer report (BBB complaint 11/30/2023, Urbandale Iowa file, first-hand): “year long contract” at $50/month; told on canceling that a $229 cancellation fee was owed.9

  • Company website refers to a separate signed service agreement (“as outlined in your service agreement”, “subject to the scope and terms of the service agreement”), which is not published outside California.14

  • Customer report (BBB review 08/23/2024, first-hand, Urbandale Iowa file): reps explained fees poorly; the initial fee was charged again within the first month; canceling is “another fee” (no amount).8

  • Company website terms: late payment 2% per month after 30 days; $35 returned-check fee.13

  • Out-of-region context (Tampa Florida BBB file, outside the 24 states): two 2024 complaints cite a $229 cancellation or early-termination fee, and the company’s 05/20/2024 reply says the agreement emailed after the sale outlines the early termination fee.15

Licensing and registrations

Status and expiry dates are shown exactly as the issuing agency’s record showed them on the date retrieved.

ClearDefense Pest Control 8 records (Texas 2, Louisiana 2, Missouri 2, Arkansas 2)

Licenses and registrations for ClearDefense Pest Control
StateAuthority and typeNumberStatusExpiresSource
TexasTexas Department of AgricultureCommercial business license0882194Active (listed in TDA’s current-licenses report, file dated 26 Oct 2026)04/30/202742
LouisianaLouisiana Department of Agriculture and ForestryPlace of Business Permit001ZM8Active (LDAF POB list revised April 20, 2026)6/30/2026 (per the April 2026 list); BBB records the license with expiry 6/30/202733, 43
MissouriMissouri Department of AgriculturePesticide Business (MOPlants USAPlants Idaho)0032Y6ActiveNot shown44
ArkansasArkansas Department of AgricultureLicense Holder (business) licenseNot shownNot verified (no online lookup; the Department verifies licenses by email only)Not shown45
TexasTexas Comptroller of Public Accounts (franchise tax account status; Texas SOS registration)Business entity registration (Texas LLC)SOS file 0804415613; taxpayer 32082997274Right to Transact Business: ACTIVE; SOS registration ACTIVE (effective 02/02/2022)Not shown3
LouisianaLouisiana Secretary of State (Commercial Division)Business entity registration (Louisiana LLC)Charter 44293967KActive; Annual Report Status In Good Standing; registered 2/23/2021; last report filed 1/29/2026Not shown4
ArkansasArkansas Secretary of State (Corporations)Business entity registration (Arkansas LLC)Filing # 811353243Good Standing; filed 02/02/2022Not shown5
MissouriMissouri Secretary of State (Business Services)Business entity registration (Missouri LLC)Charter LC001571498Active; created 1/11/2018Not shown6

Spidexx Pest Control & Termite 14 records (Minnesota 2, Iowa 5, Nevada 2, California 2, Louisiana 2, Nebraska 1)

Licenses and registrations for Spidexx Pest Control & Termite
StateAuthority and typeNumberStatusExpiresSource
MinnesotaMinnesota Department of Agriculture (MDA), Pesticide & Fertilizer ManagementStructural Pest Control Company: SPIDEXX PEST CONTROL IA LLC, 8904 Wentworth Ave S, Bloomington (Hennepin)20215357Current (expiration date in the future; MDA lookup shows no status word)December 31, 202627, 28
IowaIowa Department of Agriculture and Land Stewardship (IDALS), Pesticide BureauCommercial applicator company license: SPIDEXX PEST CONTROL, Urbandale (Polk County)08841-001Current (expiration date in the future; lookup shows no status word)December 31, 202629
IowaIowa Department of Agriculture and Land Stewardship (IDALS), Pesticide BureauCommercial applicator company license: Spidexx Pest Control IA, LLC, La Vista (Out of State - 00)11438-001Current (expiration date in the future)December 31, 202629
IowaIowa Department of Agriculture and Land Stewardship (IDALS), Pesticide BureauCommercial applicator company license: Spidexx Pest Control IA, LLC, Bloomington (Out of State - 00)11657-001Current (expiration date in the future)December 31, 202729
IowaIowa Secretary of State, Business Entities SearchForeign LLC (Utah): SPIDEXX PEST CONTROL IA, LLC; registered agent Taylor Spaulding, 3321 109th St, Urbandale; principal office St. George, Utah556096ActiveNot shown2
IowaIowa Secretary of State, Business Entities SearchForeign LLC (Utah): SPIDEXX PEST CONTROL IA LLC (earlier registration, filed 3/31/2016; principal office Twin Falls, Idaho)520285InactiveNot shown2
NevadaNevada Department of Agriculture, Pest Control SectionPest control business (company number 7166, “SPIDEXX PEST CONTROL”); 12 licensed individuals listed under it7166Listed in NDA 2026 Licensed Operators report (dated September 2, 2026); licenses expire December 31, 2026December 31, 202630
CaliforniaStructural Pest Control Board (SPCB), Department of Consumer AffairsCompany Registration (Pest & Termite Control): Spidexx Pest Control Ca Inc, 5625 State Farm Dr Unit 34, Rohnert Park (Sonoma)PR 9288ActiveNot shown31
CaliforniaCalifornia Department of Pesticide Regulation (DPR), business license listDPR Businesses.csv record, type code PCM (code not defined in the file): SPIDEXX PEST CONTROL CA INC, county of operation Sonoma; mailing address 782 S River Rd Unit 85, St. George, Utah47767Issued/renewed 9/15/2026December 31, 202732
LouisianaLouisiana Department of Agriculture and Forestry (LDAF), Structural Pest Control CommissionStructural Place of Business Permit: H2S2 Holding, LLC DBA Spidexx Pest Control, 5440 Mounes St. Suite 114, New Orleans (Orleans)004KA9Active (on the list revised April 20, 2026)June 30, 202633
LouisianaLouisiana Secretary of State, Commercial DivisionH2S2 HOLDINGS, LLC (Utah LLC qualified in LA 10/18/2023); trade name SPIDEXX PEST CONTROL registered 10/18/2023 (expires 10/18/2033)45638729QActive; Annual Report Status In Good Standing; last report filed 10/8/2026Not shown6, 34
NebraskaNebraska Department of Agriculture (NDA), Pesticide ProgramIndividual commercial applicator licenses only (no company license for ground pest control)Not shownNot looked up (no applicator names tied to the La Vista branch)Not shownsee record
MinnesotaMinnesota Secretary of State, Business FilingsForeign LLC (Utah): Spidexx Pest Control IA, LLC (original filing 2/19/2020 as Spidexx Pest Control LLC); manager Coleman Spaulding; principal executive office 8904 Wentworth Ave S, Bloomington1143205100025Active / In Good StandingNot shown35
NevadaNevada Secretary of State, ORION Business Entity SearchForeign LLC (Utah): Spidexx Pest Control FL, LLC (the only “Spidexx” entity ORION returned); registered in Nevada 09/22/2022; managing members Coleman Spaulding, Taylor Spaulding and Jonathan HobbsNV20222576541ActiveNot shown36

Only resolved government actions count toward the legal and regulatory score. Pending lawsuits, allegations and private matters are listed but not scored. Summaries are our researchers’ wording of the source; allegations are allegations, not findings.

ClearDefense Pest Control 5 records

Legal and regulatory score: 10.0/10. Records counted in it: none.

  • October 27, 2026 · Complaint summaryUsed in complaint record

    Austin, Texas (BBB Heart of Texas)

    BBB profile for ClearDefense Pest Control, 8906 Wall Street, Austin, Texas (BBB Heart of Texas; file opened 10/23/2025): not accredited, rated A-, 0 complaints, no customer reviews.35

  • October 27, 2026 · Complaint summaryUsed in complaint record

    Little Rock, Arkansas (BBB Serving Arkansas)

    BBB profile for ClearDefense Pest Control, Little Rock, Arkansas (BBB Serving Arkansas; file opened 3/3/2023): not accredited, rated A+, 0 complaints, 1 customer review (1 star).37

  • October 27, 2026 · Complaint summaryUsed in complaint record

    Kansas City, Missouri (BBB of Midwest Plains)

    BBB profile for ClearDefense Pest Control of Kansas City, 104 W 9th St Ste 10, Kansas City, Missouri (BBB of Midwest Plains; file opened 6/24/2026): not accredited, rated A+, 0 complaints, no customer reviews.39

  • October 27, 2026 · Complaint summaryUsed in complaint record

    Baton Rouge, Louisiana (BBB of South Central Louisiana)

    BBB profile for ClearDefense Pest Control of Baton Rouge, LLC (BBB of South Central Louisiana; file opened 6/13/2021): not accredited, rated A+, 0 complaints, 1 customer review (1 star).40

  • 2017 · LawsuitShown only

    U.S. District Court, M.D.N.C.

    Clear Defense, L.L.C. sued ClearDefense Pest Control of Greensboro, Charlotte and Raleigh LLCs in the U.S. District Court for the Middle District of North Carolina for trademark infringement under the Lanham Act (No. 1:17-cv-01139). Private suit outside the West. A memorandum opinion and order signed 10/23/2018 (filed October 24, 2018) granted the defendants’ motion to dismiss in part and denied it in part; the final outcome was not verified (Justia returned 403).46, 47

Spidexx Pest Control & Termite 2 records

Legal and regulatory score: 10.0/10. Records counted in it: none.

  • November 2, 2026 · Complaint summaryUsed in complaint record, sales and contract fairness

    BBB serving Greater Iowa, Quad Cities, and Siouxland Region

    Urbandale Iowa BBB file (not accredited, rating A+): 1 complaint in the last 3 years (11/30/2023, answered: the company removed the early termination fee and $35 collections fee), 0 in the last 12 months. The complaint alleges a door-to-door rep said the subscription could be canceled and omitted a large cancellation fee.9

  • November 2, 2026 · Complaint summaryUsed in complaint record

    BBB of Minnesota and North Dakota

    Bloomington/Eden Prairie Minnesota BBB file (not accredited, rating C-): 1 complaint in the last 3 years and 0 in the last 12 months; BBB gives the C- reason as failure to respond to 1 complaint. The complaint text is not published, so its content is unknown.25, 26

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