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Bulwark Exterminating vs. ClearDefense Pest Control

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Editor · Research and verification: Handshake Research Desk

Bulwark Exterminating ranks #1 of 164 and ClearDefense Pest Control ranks #2 of 164 in the West, both with a Handshake Score of 9.3 out of 10. Both have locations on file in Missouri and Texas. Bulwark Exterminating also has locations in Washington, Arizona, Nevada, New Mexico, Oklahoma and Utah, and ClearDefense Pest Control in Arkansas and Louisiana.

This comparison sets their verified records side by side: the five scored factors, review platforms, BBB, contract terms, licensing and legal record. It draws no conclusion beyond the scores. The small numbers link to each fact’s source, and each company’s full review has the rest.

At a glance

#1 of 164 in the West

Bulwark Exterminating9.3/10

Handshake Score. #1 of 164 in the West

#2 of 164 in the West

ClearDefense Pest Control9.3/10

Handshake Score. #2 of 164 in the West

Bulwark Exterminating and ClearDefense Pest Control at a glance
Bulwark ExterminatingClearDefense Pest Control
Rank#1 of 164 in the West#2 of 164 in the West
ConfidenceMediumHigh
Provisional scoreNoNo
Door-to-door salesPartial8, 9, 10, 11Yes9, 10, 11, 12, +3
OwnershipIndependent3, 5, 6, 7PE-backedParent: Coalesce Capital (private equity; growth investment announced Sept. 28, 2026; founders and management retain a meaningful equity interest)4, 7, 8
HeadquartersMesa, Arizona2, 3, 4Matthews, North Carolina2
States on fileWashington, Arizona, Missouri, Nevada, New Mexico, Oklahoma, Texas and Utah27 locationsArkansas, Louisiana, Missouri and Texas5 locations
Record verifiedOctober 27, 2026October 27, 2026

Our research

How they score

The Handshake Score is a weighted average of five factors, each scored from 0 to 10 from verified records. The percentage beside each factor is its weight. Each score links to the deductions behind it on the company’s review.

Handshake Score factors: Bulwark Exterminating and ClearDefense Pest Control
Bulwark ExterminatingClearDefense Pest Control
Customer satisfaction 35%9.610.0
ClearDefense Pest Control scores higher on customer satisfaction (10.0 vs. 9.6).
Complaint record 10%10.010.0
Tied on complaint record (10.0 each).
Sales and contract fairness 15%8.59.0
ClearDefense Pest Control scores higher on sales and contract fairness (9.0 vs. 8.5).
Licensing and compliance 15%10.010.0
Tied on licensing and compliance (10.0 each).
Legal and regulatory record 15%10.010.0
Tied on legal and regulatory record (10.0 each).
Handshake Score9.3/109.3/10
Bulwark Exterminating and ClearDefense Pest Control have the same Handshake Score (9.3); Bulwark Exterminating is listed first in the rankings (#1 of 164 and #2 of 164 in the West).

Workplace

We rate how companies treat employees from employee-review sites and wage-and-hour records. A workplace score is computed and carries 10% of the Handshake Score when there are at least 20 employee reviews on file (otherwise excluded and remaining weights renormalized).

Workplace scores: Bulwark Exterminating and ClearDefense Pest Control
Bulwark ExterminatingClearDefense Pest Control
Workplace score6.57.7
ClearDefense Pest Control has the higher workplace score (7.7 vs. 6.5).

Review platforms

Google figures cover each company’s western US listings; the average is weighted by each listing’s review count. Ratings and counts are as each site showed them on the date retrieved.

Google reviews: Bulwark Exterminating and ClearDefense Pest Control
Bulwark ExterminatingClearDefense Pest Control
Google listings in the West215
Google reviews31,75310,052
Google average4.95.0

Bulwark Exterminating 34 review profiles

Review profiles recorded for Bulwark Exterminating
Platform and scopeRatingReviewsSource
GoogleHouston, Texas4.9/55,048View
GoogleSchertz, Texas4.9/54,723View
GoogleAustin, Texas4.9/53,853View
GoogleCorpus Christi, Texas4.8/5412View
GoogleRound Rock, Texas4.8/5275View
GooglePeoria, Arizona4.9/52,398View
GoogleMesa, Arizona4.9/52,142View
GoogleMesa, Arizona4.9/51,187View
GoogleArizona4.9/51,099View
GooglePrescott, Arizona4.6/5147View
GoogleArizona5.0/5144View
GoogleSalt Lake City, Utah4.9/52,504View
GoogleSt. George, Utah4.9/5632View
GoogleLas Vegas, Nevada4.9/51,444View
GoogleNorth Las Vegas, Nevada5.0/51,337View
GoogleMesquite, Nevada5.0/5469View
BBBcompany-wide4.94/51,135View
Trustpilotcompany-wide2.9/518View
HomeAdvisorMesa, Arizona4.9/52,303View
HomeAdvisorSalt Lake City, Utah4.9/51,699View
AngiSt. George, Utah4.9/5739View
AngiDallas, Texas4.8/5852View
AngiShow Low, Arizona4.9/51,230View
AngiAustin, Texas4.6/5414View
OtherConsumerAffairs, company-wide4.9/53,261View
Facebookcompany-wide—113View
NextdoorHouston, Texas——View
GoogleTacoma, Washington4.8/51,899View
GoogleWashington—0View
GoogleKansas City, Missouri4.9/5650View
GoogleAlbuquerque, New Mexico4.9/5589View
GoogleTulsa, Oklahoma4.9/5746View
GoogleOklahoma4.9/555View
Googlenational: all US Google listings of the Bulwark Exterminating brand, used only as the complaint base4.9/545,797see record

ClearDefense Pest Control 15 review profiles

Review profiles recorded for ClearDefense Pest Control
Platform and scopeRatingReviewsSource
GoogleAustin, Texas5.0/52,173View
GoogleAmarillo, Texas5.0/51View
GoogleKansas City, Missouri5.0/52,576View
GoogleBaton Rouge, Louisiana5.0/52,195View
GoogleLittle Rock, Arkansas5.0/53,107View
FacebookLittle Rock, Arkansas—449View
FacebookAustin, Texas—53View
FacebookBaton Rouge, Louisiana—603View
FacebookKansas City, Missouri—394View
ThumbtackAustin, Texas4.9/510View
BBBLittle Rock, Arkansas1.0/51View
BBBBaton Rouge, Louisiana1.0/51View
BBBAustin, Texas—0View
BBBKansas City, Missouri—0View
YelpAustin, Texas—38View

Better Business Bureau

Bulwark Exterminating. Its company-wide BBB profile shows an A+ grade and 35 complaints in the last three years.

ClearDefense Pest Control. Its BBB profiles show 0 complaints in the last three years; grades vary by branch.

BBB records: Bulwark Exterminating and ClearDefense Pest Control
Bulwark ExterminatingClearDefense Pest Control
BBB gradeA+3, 9, 50, 51, +5A+ (AR, MO, LA branch profiles); A- (TX)33, 41
AccreditedYes, since 5/18/2000No
Complaints, last 3 years35, company-wide0
BBB customer reviews4.94/5 average from 1,135 reviews1.0/5 average from 1 review
Profile scopeCompany-wide. The Mesa, Arizona HQ file covers “headquarters and its corporate-owned locations”; the BBB branch files checked for Austin, Houston, Schertz and Corpus Christi (Texas) and North Las Vegas (Nevada) show the same 35 complaints and 4.94 / 1,135 reviews, and Peoria, Flagstaff, Prescott (Arizona), St. George and Salt Lake City (Utah) are address listings on the HQ file. The HQ total therefore pools Texas, Arizona, Utah and Nevada and non-West states (Georgia, North Carolina, South Carolina, Tennessee, Indiana, Missouri, Oklahoma, Kansas, New Mexico and Washington). Only Tucson, Arizona has its own complaint record (1 complaint).Four branch profiles, each covering one West branch: Austin Texas, Little Rock Arkansas, Kansas City Missouri, Baton Rouge Louisiana. BBB also has separate profiles for ClearDefense market LLCs outside the West (e.g. Raleigh B-, Richmond C, Charleston A); those are not included.
RetrievedOctober 27, 2026October 27, 2026
Profiles

Contract terms

Terms as recorded from the linked sources.

Bulwark Exterminating 10 terms

  • Company-stated initial term: in a 12/28/2023 BBB response the company said the customer’s signed service agreement committed to an initial full year of service.12

  • Company-stated renewal and cancellation terms (termite warranty agreement): the warranty renewed month to month after its term, and either party may cancel with 30 days’ written notice (BBB response 04/10/2024).12

  • Company-stated renewal (termite warranty, Tucson BBB file): after the prepaid extension ends, coverage moves to a $14.85 monthly renewal fee (BBB response 02/16/2026).13

  • Company cancellation instructions: call Customer Support (described as quickest), or download the formal cancellation request form and submit it as the form instructs; customers are told to check their service agreement for cancellation policies or possible fees.14

  • The posted cancellation form is a three-business-day Notice of Cancellation, canceled by mailing or delivering written notice to a Dallas, Texas PO box.11

  • Money-back guarantee scope per the company (BBB response 04/11/2024): a refund of the most recent service charge, not the payment history.12

  • Consumer-reported early-cancellation fee of $300 after a door-to-door sale (one first-hand BBB complaint, 10/10/2025; state not shown).9

  • Company-described warranty billing: warranty-program services are billed in monthly installments rather than per visit (BBB response 01/28/2026).15

  • New-home complimentary service: per the company, it carries a 60-day retreatment warranty and no obligation to continue regular service (BBB response 05/28/2025).15

  • Customer-reported payment option (Las Vegas Google review): month-to-month payments or paying upfront.16

ClearDefense Pest Control 8 terms

  • Company FAQ: cancellation fees, if any, depend on the customer’s service agreement; no fee amount is published.16

  • Company FAQ: whether a contract is required varies by location; no term length is published.16

  • Company FAQ: customers can cancel by phone, email or a website request to the local branch.16

  • Company FAQ: billing is set up on a recurring basis that aligns with the service plan; the FAQ recommends quarterly service for most homes.16

  • Company FAQ: free re-service between scheduled visits.16

  • Little Rock BBB reviewer (1 star, 11/10/2025) says she asked before signing whether she would be in a contract, was told she would not be, and later received a letter requiring her to pay out the contract.17

  • Website terms cover the website and SMS/email programs only; pest control services are governed by separate service agreements, which are not published. The web terms choose North Carolina law and courts and contain no arbitration clause.2

  • Website promotion: $50 off the first service for new customers.1

Licensing and registrations

Status and expiry dates are shown exactly as the issuing agency’s record showed them on the date retrieved.

Bulwark Exterminating 12 records (Texas 7, Arizona 1, Utah 2, Nevada 2)

Licenses and registrations for Bulwark Exterminating
StateAuthority and typeNumberStatusExpiresSource
TexasTexas Department of Agriculture (TDA), Structural Pest Control ServiceCommercial Business license (TPCL 0566941; Harris County; Houston branch)0566941Listed on TDA’s Structural Pest Control “Current Licenses” Commercial Business report04/30/202757
TexasTexas Department of Agriculture (TDA), Structural Pest Control ServiceCommercial Business license (TPCL 0566944; Travis County; Austin branch)0566944Listed on TDA’s Structural Pest Control “Current Licenses” Commercial Business report04/30/202757
TexasTexas Department of Agriculture (TDA), Structural Pest Control ServiceCommercial Business license (TPCL 0566942; Guadalupe County; Schertz / San Antonio branch)0566942Listed on TDA’s Structural Pest Control “Current Licenses” Commercial Business report04/30/202757
TexasTexas Department of Agriculture (TDA), Structural Pest Control ServiceCommercial Business license (TPCL 0715854; Nueces County; Corpus Christi branch)0715854Listed on TDA’s Structural Pest Control “Current Licenses” Commercial Business report04/30/202757
TexasTexas Department of Agriculture (TDA), Structural Pest Control ServiceCommercial Business license (TPCL 0996159; Dallas County; Dallas branch, issued 05/19/2026)0996159Listed on TDA’s Structural Pest Control “Current Licenses” Commercial Business report05/31/202757
TexasTexas Department of Agriculture (TDA), Structural Pest Control ServiceCommercial Business license (TPCL 0566943; UNKNOWN County; county shown as UNKNOWN COUNTY; operator Adam T Seever)0566943Listed on TDA’s Structural Pest Control “Current Licenses” Commercial Business report04/30/202757
ArizonaArizona Department of Agriculture, Pest Management Division (Office of Pest Management license search, opm.azda.gov)Pest management business license (Bulwark Exterminating, LLC.; five qualifying parties; registered branch offices Peoria #3, Queen Creek #11, Taylor #8, Tucson #10)5632Active05/31/20274, 58
UtahUtah Department of Agriculture and Food (UDAF), Pesticide Program4000 - Commercial Pesticide Business (“BULWARK EXTERMINATING (STG)”, St. George)4000-467Active12/31/202859
UtahUtah Department of Agriculture and Food (UDAF), Pesticide Program4000 - Commercial Pesticide Business (“BULWARK EXTERMINATING LLC(SLC)”, Salt Lake City)4000-1943Active12/31/202659
NevadaNevada Department of Agriculture, Pest Control Section (Plant Industry - Pest Control Program licensed operator report)Pest Control Business License (company license number 5253, Bulwark Exterminating LLC); 35 licensed operators listed under it, primary principal Camron J. Davis (operator license 202105)5253Listed on the 2026 Licensed Operators report (report dated September 2, 2026)12/31/202660
TexasTexas Comptroller of Public Accounts (franchise tax account status / Texas SOS registration)Business registration: foreign LLC (state of formation Arizona); Texas SOS file 070497432318609502317Right to transact business: ACTIVE; SOS registration: ACTIVENot shown61
NevadaNevada Secretary of State (business entity search)Business registration: Foreign Limited-Liability Company, entity no. LLC4830-2001NV20011049862ActiveNot shown62

ClearDefense Pest Control 8 records (Texas 2, Louisiana 2, Missouri 2, Arkansas 2)

Licenses and registrations for ClearDefense Pest Control
StateAuthority and typeNumberStatusExpiresSource
TexasTexas Department of AgricultureCommercial business license0882194Active (listed in TDA’s current-licenses report, file dated 26 Oct 2026)04/30/202742
LouisianaLouisiana Department of Agriculture and ForestryPlace of Business Permit001ZM8Active (LDAF POB list revised April 20, 2026)6/30/2026 (per the April 2026 list); BBB records the license with expiry 6/30/202733, 43
MissouriMissouri Department of AgriculturePesticide Business (MOPlants USAPlants Idaho)0032Y6ActiveNot shown44
ArkansasArkansas Department of AgricultureLicense Holder (business) licenseNot shownNot verified (no online lookup; the Department verifies licenses by email only)Not shown45
TexasTexas Comptroller of Public Accounts (franchise tax account status; Texas SOS registration)Business entity registration (Texas LLC)SOS file 0804415613; taxpayer 32082997274Right to Transact Business: ACTIVE; SOS registration ACTIVE (effective 02/02/2022)Not shown3
LouisianaLouisiana Secretary of State (Commercial Division)Business entity registration (Louisiana LLC)Charter 44293967KActive; Annual Report Status In Good Standing; registered 2/23/2021; last report filed 1/29/2026Not shown4
ArkansasArkansas Secretary of State (Corporations)Business entity registration (Arkansas LLC)Filing # 811353243Good Standing; filed 02/02/2022Not shown5
MissouriMissouri Secretary of State (Business Services)Business entity registration (Missouri LLC)Charter LC001571498Active; created 1/11/2018Not shown6

Only resolved government actions count toward the legal and regulatory score. Pending lawsuits, allegations and private matters are listed but not scored. Summaries are our researchers’ wording of the source; allegations are allegations, not findings.

Bulwark Exterminating 3 records

Legal and regulatory score: 10.0/10. Records counted in it: none.

  • October 27, 2026 · Complaint summaryUsed in complaint record

    BBB Mountain West & Pacific Southwest (Mesa, Arizona HQ file; covers HQ and corporate-owned locations)

    35 BBB complaints in the last 3 years and 11 in the last 12 months on the HQ file, which the Texas (Austin, Houston, Schertz, Corpus Christi), Nevada, Utah and Arizona branch listings roll up to. All 30 complaints displayed (12/27/2023–10/14/2026) show Answered or Resolved. Types: service/repair 13, billing 9, order 3, product 2, sales/advertising 2, customer service 1. Recurring themes: billing after cancellation or for unwanted add-ons, accounts sent to collections and then cleared by the company, missed or undocumented services, and disputes over what a signature or free new-home service committed the customer to.9

  • October 27, 2026 · Complaint summaryShown only

    BBB Serving Southern Arizona (Tucson file)

    Separate Tucson BBB file (opened 11/18/2025, A+, accredited since 11/26/2025): 1 complaint in the last 3 years (02/09/2026, termite-warranty billing, Resolved after the company confirmed the prepaid coverage); 0 customer reviews.13

  • October 27, 2026 · Complaint summaryShown only

    Arizona Department of Agriculture, Pest Management Division

    The Arizona pest-management license record for Bulwark Exterminating, LLC. (license 5632) lists no adjudicated complaints in the last 3 years.4

ClearDefense Pest Control 5 records

Legal and regulatory score: 10.0/10. Records counted in it: none.

  • October 27, 2026 · Complaint summaryUsed in complaint record

    Austin, Texas (BBB Heart of Texas)

    BBB profile for ClearDefense Pest Control, 8906 Wall Street, Austin, Texas (BBB Heart of Texas; file opened 10/23/2025): not accredited, rated A-, 0 complaints, no customer reviews.35

  • October 27, 2026 · Complaint summaryUsed in complaint record

    Little Rock, Arkansas (BBB Serving Arkansas)

    BBB profile for ClearDefense Pest Control, Little Rock, Arkansas (BBB Serving Arkansas; file opened 3/3/2023): not accredited, rated A+, 0 complaints, 1 customer review (1 star).37

  • October 27, 2026 · Complaint summaryUsed in complaint record

    Kansas City, Missouri (BBB of Midwest Plains)

    BBB profile for ClearDefense Pest Control of Kansas City, 104 W 9th St Ste 10, Kansas City, Missouri (BBB of Midwest Plains; file opened 6/24/2026): not accredited, rated A+, 0 complaints, no customer reviews.39

  • October 27, 2026 · Complaint summaryUsed in complaint record

    Baton Rouge, Louisiana (BBB of South Central Louisiana)

    BBB profile for ClearDefense Pest Control of Baton Rouge, LLC (BBB of South Central Louisiana; file opened 6/13/2021): not accredited, rated A+, 0 complaints, 1 customer review (1 star).40

  • 2017 · LawsuitShown only

    U.S. District Court, M.D.N.C.

    Clear Defense, L.L.C. sued ClearDefense Pest Control of Greensboro, Charlotte and Raleigh LLCs in the U.S. District Court for the Middle District of North Carolina for trademark infringement under the Lanham Act (No. 1:17-cv-01139). Private suit outside the West. A memorandum opinion and order signed 10/23/2018 (filed October 24, 2018) granted the defendants’ motion to dismiss in part and denied it in part; the final outcome was not verified (Justia returned 403).46, 47

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