Bulwark Exterminating vs. ACTION Termite & Pest Control
Bulwark Exterminating ranks #1 of 164 and ACTION Termite & Pest Control ranks #23 of 164 in the West, with Handshake Scores of 9.3 and 8.4 out of 10. Both have locations on file in Arizona. Bulwark Exterminating also has locations in Washington, Missouri, Nevada, New Mexico, Oklahoma, Texas and Utah.
This comparison sets their verified records side by side: the five scored factors, review platforms, BBB, contract terms, licensing and legal record. It draws no conclusion beyond the scores. The small numbers link to each fact’s source, and each company’s full review has the rest.
At a glance
| Bulwark Exterminating | ACTION Termite & Pest Control | |
|---|---|---|
| Rank | #1 of 164 in the West | #23 of 164 in the West |
| Confidence | Medium | High |
| Provisional score | No | No |
| Door-to-door sales | Partial8, 9, 10, 11 | N/Asee record |
| Ownership | Independent3, 5, 6, 7 | PE-backedParent: AXN Growth Partners (pest-control platform built on ACTION; portfolio company of Shore Capital Partners, Chicago private equity)4, 5, 6, 7, +3 |
| Headquarters | Mesa, Arizona2, 3, 4 | Phoenix, Arizona3 |
| States on file | Washington, Arizona, Missouri, Nevada, New Mexico, Oklahoma, Texas and Utah27 locations | Arizona7 locations |
| Record verified | October 27, 2026 | October 27, 2026 |
Our research
How they score
The Handshake Score is a weighted average of five factors, each scored from 0 to 10 from verified records. The percentage beside each factor is its weight. Each score links to the deductions behind it on the company’s review.
| Bulwark Exterminating | ACTION Termite & Pest Control | |
|---|---|---|
| Customer satisfaction 35% | 9.6 | 9.5 |
| Bulwark Exterminating scores higher on customer satisfaction (9.6 vs. 9.5). | ||
| Complaint record 10% | 10.0 | 8.0 |
| Bulwark Exterminating scores higher on complaint record (10.0 vs. 8.0). | ||
| Sales and contract fairness 15% | 8.5 | N/A |
| Bulwark Exterminating scores 8.5 on sales and contract fairness; ACTION Termite & Pest Control isn’t scored on it. | ||
| Licensing and compliance 15% | 10.0 | 10.0 |
| Tied on licensing and compliance (10.0 each). | ||
| Legal and regulatory record 15% | 10.0 | 10.0 |
| Tied on legal and regulatory record (10.0 each). | ||
| Handshake Score | 9.3/10 | 8.4/10 |
| Bulwark Exterminating has the higher Handshake Score (9.3 vs. 8.4). | ||
ACTION Termite & Pest Control had no usable inputs for sales and contract fairness, so that factor was left out of its score and its remaining weights were scaled up to 100%.
Workplace
We rate how companies treat employees from employee-review sites and wage-and-hour records. A workplace score is computed and carries 10% of the Handshake Score when there are at least 20 employee reviews on file (otherwise excluded and remaining weights renormalized).
| Bulwark Exterminating | ACTION Termite & Pest Control | |
|---|---|---|
| Workplace score | 6.5 | N/A |
| Bulwark Exterminating has a workplace score of 6.5; ACTION Termite & Pest Control isn’t rated. | ||
Review platforms
Google figures cover each company’s western US listings; the average is weighted by each listing’s review count. Ratings and counts are as each site showed them on the date retrieved.
| Bulwark Exterminating | ACTION Termite & Pest Control | |
|---|---|---|
| Google listings in the West | 21 | 5 |
| Google reviews | 31,753 | 7,683 |
| Google average | 4.9 | 4.9 |
Bulwark Exterminating 34 review profiles
| Platform and scope | Rating | Reviews | Source |
|---|---|---|---|
| GoogleHouston, Texas | 4.9/5 | 5,048 | View |
| GoogleSchertz, Texas | 4.9/5 | 4,723 | View |
| GoogleAustin, Texas | 4.9/5 | 3,853 | View |
| GoogleCorpus Christi, Texas | 4.8/5 | 412 | View |
| GoogleRound Rock, Texas | 4.8/5 | 275 | View |
| GooglePeoria, Arizona | 4.9/5 | 2,398 | View |
| GoogleMesa, Arizona | 4.9/5 | 2,142 | View |
| GoogleMesa, Arizona | 4.9/5 | 1,187 | View |
| GoogleArizona | 4.9/5 | 1,099 | View |
| GooglePrescott, Arizona | 4.6/5 | 147 | View |
| GoogleArizona | 5.0/5 | 144 | View |
| GoogleSalt Lake City, Utah | 4.9/5 | 2,504 | View |
| GoogleSt. George, Utah | 4.9/5 | 632 | View |
| GoogleLas Vegas, Nevada | 4.9/5 | 1,444 | View |
| GoogleNorth Las Vegas, Nevada | 5.0/5 | 1,337 | View |
| GoogleMesquite, Nevada | 5.0/5 | 469 | View |
| BBBcompany-wide | 4.94/5 | 1,135 | View |
| Trustpilotcompany-wide | 2.9/5 | 18 | View |
| HomeAdvisorMesa, Arizona | 4.9/5 | 2,303 | View |
| HomeAdvisorSalt Lake City, Utah | 4.9/5 | 1,699 | View |
| AngiSt. George, Utah | 4.9/5 | 739 | View |
| AngiDallas, Texas | 4.8/5 | 852 | View |
| AngiShow Low, Arizona | 4.9/5 | 1,230 | View |
| AngiAustin, Texas | 4.6/5 | 414 | View |
| OtherConsumerAffairs, company-wide | 4.9/5 | 3,261 | View |
| Facebookcompany-wide | — | 113 | View |
| NextdoorHouston, Texas | — | — | View |
| GoogleTacoma, Washington | 4.8/5 | 1,899 | View |
| GoogleWashington | — | 0 | View |
| GoogleKansas City, Missouri | 4.9/5 | 650 | View |
| GoogleAlbuquerque, New Mexico | 4.9/5 | 589 | View |
| GoogleTulsa, Oklahoma | 4.9/5 | 746 | View |
| GoogleOklahoma | 4.9/5 | 55 | View |
| Googlenational: all US Google listings of the Bulwark Exterminating brand, used only as the complaint base | 4.9/5 | 45,797 | see record |
ACTION Termite & Pest Control 10 review profiles
| Platform and scope | Rating | Reviews | Source |
|---|---|---|---|
| GooglePhoenix, Arizona | 4.9/5 | 6,768 | View |
| GoogleTucson, Arizona | 5.0/5 | 389 | View |
| GoogleArizona | 4.8/5 | 349 | View |
| GoogleScottsdale, Arizona | 5.0/5 | 152 | View |
| GoogleArizona | 4.2/5 | 25 | View |
| AngiArizona: Phoenix company profile | 4.8/5 | 1,200 | View |
| BBBArizona: Phoenix BBB file | 1.33/5 | 3 | View |
| FacebookArizona: company page | — | 238 | View |
| YelpArizona: Phoenix listing | 3.6/5 | 132 | View |
| NextdoorArizona: Phoenix business page | — | — | View |
Better Business Bureau
Bulwark Exterminating. Its company-wide BBB profile shows an A+ grade and 35 complaints in the last three years.
ACTION Termite & Pest Control. Its BBB profile shows a D- grade and 3 complaints in the last three years.
| Bulwark Exterminating | ACTION Termite & Pest Control | |
|---|---|---|
| BBB grade | A+3, 9, 50, 51, +5 | D-3, 27 |
| Accredited | Yes, since 5/18/2000 | No |
| Complaints, last 3 years | 35, company-wide | 3 |
| BBB customer reviews | 4.94/5 average from 1,135 reviews | 1.33/5 average from 3 reviews |
| Profile scope | Company-wide. The Mesa, Arizona HQ file covers “headquarters and its corporate-owned locations”; the BBB branch files checked for Austin, Houston, Schertz and Corpus Christi (Texas) and North Las Vegas (Nevada) show the same 35 complaints and 4.94 / 1,135 reviews, and Peoria, Flagstaff, Prescott (Arizona), St. George and Salt Lake City (Utah) are address listings on the HQ file. The HQ total therefore pools Texas, Arizona, Utah and Nevada and non-West states (Georgia, North Carolina, South Carolina, Tennessee, Indiana, Missouri, Oklahoma, Kansas, New Mexico and Washington). Only Tucson, Arizona has its own complaint record (1 complaint). | One BBB file for the whole company (Phoenix, Melinda Ln address); the company operates only in Arizona, so the file is AZ-scoped. No other ACTION file was found in BBB searches near Phoenix and Tucson. |
| Retrieved | October 27, 2026 | October 27, 2026 |
| Profiles |
Contract terms
Terms as recorded from the linked sources.
Bulwark Exterminating 10 terms
Company-stated initial term: in a 12/28/2023 BBB response the company said the customer’s signed service agreement committed to an initial full year of service.12
Company-stated renewal and cancellation terms (termite warranty agreement): the warranty renewed month to month after its term, and either party may cancel with 30 days’ written notice (BBB response 04/10/2024).12
Company-stated renewal (termite warranty, Tucson BBB file): after the prepaid extension ends, coverage moves to a $14.85 monthly renewal fee (BBB response 02/16/2026).13
Company cancellation instructions: call Customer Support (described as quickest), or download the formal cancellation request form and submit it as the form instructs; customers are told to check their service agreement for cancellation policies or possible fees.14
The posted cancellation form is a three-business-day Notice of Cancellation, canceled by mailing or delivering written notice to a Dallas, Texas PO box.11
Money-back guarantee scope per the company (BBB response 04/11/2024): a refund of the most recent service charge, not the payment history.12
Consumer-reported early-cancellation fee of $300 after a door-to-door sale (one first-hand BBB complaint, 10/10/2025; state not shown).9
Company-described warranty billing: warranty-program services are billed in monthly installments rather than per visit (BBB response 01/28/2026).15
New-home complimentary service: per the company, it carries a 60-day retreatment warranty and no obligation to continue regular service (BBB response 05/28/2025).15
Customer-reported payment option (Las Vegas Google review): month-to-month payments or paying upfront.16
ACTION Termite & Pest Control 6 terms
Pest Protection Plan: four seasonal services with a service-to-service guarantee, unlimited re-services, interior and exterior, “as low as $49 monthly”. The page states no minimum term, auto-renewal, cancellation method, cancellation fee or dispute terms.12
Homepage FAQ price ranges: one-time pest treatment from $199; termite treatment $595 to $1,000+.13
ACTION 1-Year Termite Warranty form (dated 08/25/22 in the file name; posted by a home inspector, azinspect.com): covers subterranean termites only, treatment only (no damage); “The term of this agreement is for the period of 1 year but may be renewed by the customer yearly”; transferable at no charge on sale; the company “reserves the right to cancel this warranty at any time”. Shows business license #8285. This is a termite warranty, not the general pest plan; renewal is customer-initiated (not automatic).14
First-hand customer report (BBB review, Diane S., 06/25/2025, Arizona BBB file): rodent control was sold only as a package with pest control on a 12-month contract, $468 initial and $99 monthly; she canceled on 6/17/25 and the bait boxes were collected. One report only; no cancellation fee is mentioned.15
Company Nextdoor offers (2020): “$59 One Time Pest Control Service” with a 30-day warranty and “No contracts or long term commitment!”; “$30 off Scorpion Control Service” one-time, “No contracts or long term commitments.” These concern one-time services.16
No published service agreement, terms of service (other than SMS messaging terms), cancellation policy or arbitration clause was found on actiontermitecontrol.com (sitemap pages checked for contract, cancel, renew and agreement wording, October 27, 2026).12
Licensing and registrations
Status and expiry dates are shown exactly as the issuing agency’s record showed them on the date retrieved.
Bulwark Exterminating 12 records (Texas 7, Arizona 1, Utah 2, Nevada 2)
| State | Authority and type | Number | Status | Expires | Source |
|---|---|---|---|---|---|
| Texas | Texas Department of Agriculture (TDA), Structural Pest Control ServiceCommercial Business license (TPCL 0566941; Harris County; Houston branch) | 0566941 | Listed on TDA’s Structural Pest Control “Current Licenses” Commercial Business report | 04/30/2027 | 57 |
| Texas | Texas Department of Agriculture (TDA), Structural Pest Control ServiceCommercial Business license (TPCL 0566944; Travis County; Austin branch) | 0566944 | Listed on TDA’s Structural Pest Control “Current Licenses” Commercial Business report | 04/30/2027 | 57 |
| Texas | Texas Department of Agriculture (TDA), Structural Pest Control ServiceCommercial Business license (TPCL 0566942; Guadalupe County; Schertz / San Antonio branch) | 0566942 | Listed on TDA’s Structural Pest Control “Current Licenses” Commercial Business report | 04/30/2027 | 57 |
| Texas | Texas Department of Agriculture (TDA), Structural Pest Control ServiceCommercial Business license (TPCL 0715854; Nueces County; Corpus Christi branch) | 0715854 | Listed on TDA’s Structural Pest Control “Current Licenses” Commercial Business report | 04/30/2027 | 57 |
| Texas | Texas Department of Agriculture (TDA), Structural Pest Control ServiceCommercial Business license (TPCL 0996159; Dallas County; Dallas branch, issued 05/19/2026) | 0996159 | Listed on TDA’s Structural Pest Control “Current Licenses” Commercial Business report | 05/31/2027 | 57 |
| Texas | Texas Department of Agriculture (TDA), Structural Pest Control ServiceCommercial Business license (TPCL 0566943; UNKNOWN County; county shown as UNKNOWN COUNTY; operator Adam T Seever) | 0566943 | Listed on TDA’s Structural Pest Control “Current Licenses” Commercial Business report | 04/30/2027 | 57 |
| Arizona | Arizona Department of Agriculture, Pest Management Division (Office of Pest Management license search, opm.azda.gov)Pest management business license (Bulwark Exterminating, LLC.; five qualifying parties; registered branch offices Peoria #3, Queen Creek #11, Taylor #8, Tucson #10) | 5632 | Active | 05/31/2027 | 4, 58 |
| Utah | Utah Department of Agriculture and Food (UDAF), Pesticide Program4000 - Commercial Pesticide Business (“BULWARK EXTERMINATING (STG)”, St. George) | 4000-467 | Active | 12/31/2028 | 59 |
| Utah | Utah Department of Agriculture and Food (UDAF), Pesticide Program4000 - Commercial Pesticide Business (“BULWARK EXTERMINATING LLC(SLC)”, Salt Lake City) | 4000-1943 | Active | 12/31/2026 | 59 |
| Nevada | Nevada Department of Agriculture, Pest Control Section (Plant Industry - Pest Control Program licensed operator report)Pest Control Business License (company license number 5253, Bulwark Exterminating LLC); 35 licensed operators listed under it, primary principal Camron J. Davis (operator license 202105) | 5253 | Listed on the 2026 Licensed Operators report (report dated September 2, 2026) | 12/31/2026 | 60 |
| Texas | Texas Comptroller of Public Accounts (franchise tax account status / Texas SOS registration)Business registration: foreign LLC (state of formation Arizona); Texas SOS file 0704974323 | 18609502317 | Right to transact business: ACTIVE; SOS registration: ACTIVE | Not shown | 61 |
| Nevada | Nevada Secretary of State (business entity search)Business registration: Foreign Limited-Liability Company, entity no. LLC4830-2001 | NV20011049862 | Active | Not shown | 62 |
ACTION Termite & Pest Control 4 records (Arizona 2, Oklahoma 1, Arkansas 1)
| State | Authority and type | Number | Status | Expires | Source |
|---|---|---|---|---|---|
| Arizona | Arizona Department of Agriculture, Pest Management Division (formerly Office of Pest Management)Pest management business license, ACTION TERMITE & PEST CONTROL, 7755 E. Gray Rd., Scottsdale Arizona 85260; issued 01/12/2004. Qualifying party Buck Daniel Simington (QP 31695), Active in categories 1 Industrial & Institutional, 2A Wood Destroying (Treat) and 3 Ornamental & Turf, expiring 05/31/2027. | 8285 | Active | 05/31/2027 | 29, 30 |
| Arizona | Arizona Corporation Commission (business registry; read via OpenCorporates)Domestic limited liability company (registry, not a pesticide license) | L11016068 | Active | Not shown | 31, 32 |
| Oklahoma | Oklahoma Secretary of State (business registry; read via OpenCorporates)Foreign limited liability company registration of ACTION TERMITE CONTROL, LLC (registry, not a pesticide license) | 3713978593 | In Existence | Not shown | 10 |
| Arkansas | Arkansas Secretary of State (business registry; read via OpenCorporates)Foreign limited liability company registration of ACTION TERMITE CONTROL, LLC (registry, not a pesticide license) | 811632165 | Good Standing | Not shown | 33 |
Legal and regulatory record
Only resolved government actions count toward the legal and regulatory score. Pending lawsuits, allegations and private matters are listed but not scored. Summaries are our researchers’ wording of the source; allegations are allegations, not findings.
Bulwark Exterminating 3 records
Legal and regulatory score: 10.0/10. Records counted in it: none.
October 27, 2026 · Complaint summaryUsed in complaint record
BBB Mountain West & Pacific Southwest (Mesa, Arizona HQ file; covers HQ and corporate-owned locations)
35 BBB complaints in the last 3 years and 11 in the last 12 months on the HQ file, which the Texas (Austin, Houston, Schertz, Corpus Christi), Nevada, Utah and Arizona branch listings roll up to. All 30 complaints displayed (12/27/2023–10/14/2026) show Answered or Resolved. Types: service/repair 13, billing 9, order 3, product 2, sales/advertising 2, customer service 1. Recurring themes: billing after cancellation or for unwanted add-ons, accounts sent to collections and then cleared by the company, missed or undocumented services, and disputes over what a signature or free new-home service committed the customer to.9
October 27, 2026 · Complaint summaryShown only
BBB Serving Southern Arizona (Tucson file)
Separate Tucson BBB file (opened 11/18/2025, A+, accredited since 11/26/2025): 1 complaint in the last 3 years (02/09/2026, termite-warranty billing, Resolved after the company confirmed the prepaid coverage); 0 customer reviews.13
October 27, 2026 · Complaint summaryShown only
Arizona Department of Agriculture, Pest Management Division
The Arizona pest-management license record for Bulwark Exterminating, LLC. (license 5632) lists no adjudicated complaints in the last 3 years.4
ACTION Termite & Pest Control 4 records
Legal and regulatory score: 10.0/10. Records counted in it: none.
October 27, 2026 · Complaint summaryUsed in complaint record
BBB Mountain West & Pacific Southwest (Phoenix file)
BBB rates the company D- (not accredited). Reason for rating: failure to respond to 3 complaints. 3 complaints in the last 3 years, all 3 in the last 12 months, all shown as Unanswered: 12/04/2025 (service; says an attic termite problem was sold a $2,740 “treated insulation” job under a false pretext), 01/14/2026 (sales and advertising; pre-purchase termite inspection found one tube, a later company found 24 sites), 08/10/2026 (order issues; notice of ending service, details in an attachment).3, 28
October 27, 2026 · Complaint summaryShown only
Arizona Attorney General
No Arizona Attorney General action naming the company was found: the azag.gov site search for “action termite” displayed no results, and web searches for the company with “attorney general”, “consent order” or “settlement” found nothing relevant. AG consumer complaints are confidential in Arizona.34
January 18, 2023 · Complaint summaryShown only
Arizona Department of Agriculture, Pest Management Division
The Arizona pest-management lookup lists an adjudicated complaint against business license 8285: complaint 101039, respondent ACTION TERMITE CONTROL, LLC., adjudicated 01/18/2023. The “View Order (pdf)” column is blank, so the allegation and outcome are not shown. Not classified as an enforcement action; not scored.2
March 7, 2022 · Complaint summaryShown only
Arizona Department of Agriculture, Pest Management Division
Second adjudicated complaint against license 8285: complaint 100999, adjudicated 03/07/2022, order column “Dismissed”. These two are the only adjudicated complaints in the 5-year complaint search (it excludes complaints still under investigation).2
Keep reading
- Bulwark Exterminating review#1 of 164 in the West
- ACTION Termite & Pest Control review#23 of 164 in the West
- Is Bulwark Exterminating legit?Licenses, BBB record and legal history
- Is ACTION Termite & Pest Control legit?Licenses, BBB record and legal history
- The Pacific Northwest pest control rankingsThe full rankings, with every factor score
- How we review companiesThe five factors, their weights and what we count
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